14 Debt Collection jobs in Phoenix

• Research and pursuit of all past receivables that are 1 day past due or older.
• Research and share information regarding any customer balance inquiry.
• Research and pursuit of any policyholder receivables as needed.
• Past due account reporting.
• Research and documentation of problematic past due accounts to determine balance due or cause of issue.
• Input and maintain accurate records and customer details in the company's claim tracking system.
• Manage high volume email, as well as inbound and outbound telephone calls for claim handling, while documenting activities related to the claim in the company's computer system.
• Performs other duties as necessary or assigned.

• Minimum 1 year Collections experience preferred.
• 2 years' customer service experience required.
• Stable work history with excellent attendance
• High School Diploma or equivalent required, college coursework preferred.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel, etc.)
• Strong problem-solving skills with a proactive and innovative focus.
• Must demonstrate accuracy, attention to detail, and excellent organization skills.
• Strong ability to multitask. Sense of urgency and deadline oriented.
• Intermediate competency in math.
• Ability to demonstrate compassion and handle sensitive information.

• Collect delinquent accounts in a timely, orderly, and professional manner while following all standardized collection procedures.
• Place or receive calls in priority order as established by management.
• Negotiate payment arrangements with clients to cure delinquency, evaluating their ability and willingness to pay.
• Determine the cause of delinquency and the best course of action to assist the delinquent customer.
• Order an updated credit bureau report or initiate the skip-tracing process in accordance with established standards.
• Review files from Loan Services in accordance with established standards, if applicable.
• Initiate deferrals on accounts based on written policy guidelines.
• Process customer's payments through the electronic draft, if applicable.

• Weekly pay starting at $19/hr.and increases once you convert FT.
• Possibility of Hybrid after 1 month of onsite training
• Competitive benefits with options such as medical, dental, vision etc.
• Referral bonus
• Over Time availability.

With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Saliba's Extended Care Pharmacy, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Phoenix, Arizona.

Why Saliba's Extended Care Pharmacy? We're reimagining medication management and transforming care.

Who We Are and What We're About:

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Details:

• Schedule: Mon-Fri, 9:00 am - 5:30 pm
• Pay $21.00 - $23.00
• Location: Saliba's Pharmacy - 925 E Covey Lane, Phoenix, AZ 85024
• Background in Healthcare or Pharmacy preferred.

Assists in the billing, claims, collections, and accounts payable processes as assigned. Attributes Required:

• Work Ethic/Integrity must possess intrinsic drive to excel coupled with values in line with company philosophy
• Relational ability to build relationships with business unit management and become "trusted advisor"
• Strategy and Planning ability to think ahead, plan and manage time efficiently
• Problem Solving ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented ability to work effectively and collaboratively with all team members

Essential Job Functions (include the following):

• Make collection calls for outstanding invoices
• Assist in the production of the collection letters for review by Business Manager
• Communicate and establish good relationships with facilities to obtain information as needed to assist with billing, patient set-up, and collections
• Make outgoing calls to insurers, responsible parties and others to follow up on rejected claims and to garner accurate insurance information
• Assist Business Manager with credit card payments, statement inquiries, audits, and collections
• Work collaboratively with co-workers to ensure all deadlines for department are met in an efficient manner
• Other essential functions and duties may be assigned as needed

Education and/or Certifications:

• High School Diploma or GED

Skills and Qualifications:

• 1+ years of related experience (advanced degree may substitute for experience)
• Advanced computer skills; pharmacy operations system experience preferred/required
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Work Environment:

Ability to work flexible hours

What We Offer:

Emotional well-being and physical health are important, which is why our employees receive a generous benefits package and a work culture that supports our core value of, "Treat others as you would like to be treated."

• Competitive pay
• 401(k) with up to 3.5% company match
• Multiple health plan options including copay (FSA-eligible) and HSA eligible plans
• Wellness Incentive Program
• Dental and Vision plans
• Company-paid basic life, AD&D and long-term disability coverage
• Optional employee, spouse, and child life/AD&D insurance
• Optional accident, critical illness, and short-term disability coverage
• Dependent Care Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Paid holidays and sick days
• Generous vacation benefits based on years of service

The Guardian Difference:

Our clients require pharmacy services that aren't "cookie cutter." That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment.

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.

Join us to discover what your best work truly looks like.

Collections Specialist Full Time

USPI Center for Advanced Surgery is hiring a Collections Specialist Full Time!

Welcome to USPI Center for Advanced Surgery. USPI Center for Advanced Surgery is a fast-paced ASC environment committed to producing the highest quality work and experience for patients and their families.

Job Summary:

Under the direction of the Business Office Manager, the Collections Specialist is responsible for:

• Follow up on delinquent surgery center claims (working an expected number of claims per day) - majority of claims will have been submitted to various insurance carriers electronically.

• Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must. Tools will be given to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary.

• Extensive contact with insurance carriers of all types, as well as communication with patients regarding out of pocket amounts is required.

• Identification of accounts that have been either under or over paid, issuing credit balance information either to the insurance carrier or the patient.

• All of these practices done in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals.

• The Collection Specialist must be a team player and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc.

• Ability to manage accounts worked independently, and in a productive manner.

• Must project a professional demeanor and appearance while maintaining the confidentiality of the surgery center and patients.

• Works well in stressful environment and in situations that demand patience.
  Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians and employees.

• Works under stress and in situations that demand patience and tact while providing impeccable service.

What We Offer

As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses. USPI offers the following benefits, subject to employment status:

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave)
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance Program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

For more information about USPI, check out our website , Facebook , Twitter , or LinkedIn .

Required Skills

Qualifications

• High School Diploma or equivalency.
• 1-2 years of previous medical claims experience
• Experience in government payer claim adjudication (Medicare, Medicaid, VA, Tricare) and commercial payers (BCBS, Aetna, Cigna, UHC, etc.)
• Familiar with reading contracts and have the ability to apply those rules to an EOB and determine a follow up/resolution path.
• Familiar with grievance and appeals process.
• Ability to read an EOB
• Strong interpersonal communication skills, verbal and in writing.
• Must have experience with Windows applications and able to manage Excel spreadsheets (edit, sort, filter, etc.)
• Medical terminology.
• Comfortable utilizing critical thinking skills.
• Prefer previous experience working with Advantx (Patient Accounting System).
• Prefer previous experience with Electronic Health Record system, but will train.

Required Experience

Qualifications:
Qualifications

• High School Diploma or equivalency.
• 1-2 years of previous medical claims experience
• Experience in government payer claim adjudication (Medicare, Medicaid, VA, Tricare) and commercial payers (BCBS, Aetna, Cigna, UHC, etc.)
• Familiar with reading contracts and have the ability to apply those rules to an EOB and determine a follow up/resolution path.
• Familiar with grievance and appeals process.
• Ability to read an EOB
• Strong interpersonal communication skills, verbal and in writing.
• Must have experience with Windows applications and able to manage Excel spreadsheets (edit, sort, filter, etc.)
• Medical terminology.
• Comfortable utilizing critical thinking skills.
• Prefer previous experience working with Advantx (Patient Accounting System).
• Prefer previous experience with Electronic Health Record system, but will train.