119 Delivery Service jobs in Freemansburg
Service Delivery Manager
17108 Harrisburg, Pennsylvania
SHI
Posted 14 days ago
Job Viewed
Job Description
**About Us**
**Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.**
**Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:**
+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**
+ **Continuous professional growth and leadership opportunities.**
+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**
+ **World-class facilities and the technology you need to thrive - in our offices or yours.**
**Job Summary**
The Service Delivery Manager supports our Managed Services Expert Support customers. The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer satisfaction. They will provide the team with the support needed to work efficiently, meet their deadlines, and provide quality service.
**Responsibilities:**
_Include, but not limited to:_
+ May conduct regular team meetings to discuss progress and coach the team on managing customer interactions for improved service relationships.
+ Oversee servicedelivery operations, ensuring high-quality service and customer satisfaction through implementing and improving policies, standards, and procedures.
+ Establish relationships with key clients and stakeholders, and resolve client complaints effectively and timely.
+ Collaborate with internal departments to meet or exceed customer expectations, using feedback to enhance servicedelivery processes.
+ Ensure continuous improvement through analysis, reviews, automation, competence building, and organizational changes.
+ Provide advanced investigation and resolution of incidents, identify trends, and review tickets prior to escalation.
+ May assist in recruitment processes, maintaining the service catalog, and developing staff training plans to meet department goals.
+ Lead renewal discussions with customers and manage the renewal process through completion.
**External Qualifications:**
+ 2+ years working in a direct Customer support role - preferably in a global organization and with Microsoft services.
+ Bachelor's degree or equivalent knowledge and work experience.
+ 2+ years of experience working with incident and request management processes, including Service Level Agreements
+ Demonstrated experience in creating and delivering business reviews and presentations for customers, including analysis of key performance metrics, identification of growth opportunities, and clear communication of value propositions.
**Internal Qualifications:**
+ 2+ year(s) experience within SHI, with positive performance
+ 2+ years working in a direct Customer support role - preferably in a global organization and with Microsoft services.
+ Bachelor's degree or equivalent knowledge and work experience.
+ 2+ years of experience working with incident and request management processes, including Service Level Agreements
+ Demonstrated experience in creating and delivering business reviews and presentations for customers, including analysis of key performance metrics, identification of growth opportunities, and clear communication of value propositions.
**Required Skills:**
+ Intermediate technical knowledge and exceptional interpersonal skills.
+ Strong understanding of Microsoft Services core concepts
+ Exceptional written, verbal, and visual presentation skills
+ Ability to work with key stakeholders and executives across the business and seamlessly deliver results
+ A linear, logical thinking style with the ability to break down and solve difficult problems
+ Ability to give and receive constructive criticism
+ Excellent organizational skills and project/time management abilities
+ Demonstrated ability to navigate challenging customer interactions with professionalism and empathy
**Certifications:**
+ Microsoft 365 Fundamentals, Azure Fundamentals certification, or any advanced Microsoft certification within 2 months of hire is required.
+ Current Microsoft 365 Fundamentals, Azure Fundamentals certification, or any advanced Microsoft certification is preferred.
**Unique Requirements:**
+ Travel up to 10% annually. This travel will primarily be for customer meetings, events, and office.
The base salary for this position is $0,000 - 90,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are 90,000 - 110,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
**Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.**
**Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:**
+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**
+ **Continuous professional growth and leadership opportunities.**
+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**
+ **World-class facilities and the technology you need to thrive - in our offices or yours.**
**Job Summary**
The Service Delivery Manager supports our Managed Services Expert Support customers. The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer satisfaction. They will provide the team with the support needed to work efficiently, meet their deadlines, and provide quality service.
**Responsibilities:**
_Include, but not limited to:_
+ May conduct regular team meetings to discuss progress and coach the team on managing customer interactions for improved service relationships.
+ Oversee servicedelivery operations, ensuring high-quality service and customer satisfaction through implementing and improving policies, standards, and procedures.
+ Establish relationships with key clients and stakeholders, and resolve client complaints effectively and timely.
+ Collaborate with internal departments to meet or exceed customer expectations, using feedback to enhance servicedelivery processes.
+ Ensure continuous improvement through analysis, reviews, automation, competence building, and organizational changes.
+ Provide advanced investigation and resolution of incidents, identify trends, and review tickets prior to escalation.
+ May assist in recruitment processes, maintaining the service catalog, and developing staff training plans to meet department goals.
+ Lead renewal discussions with customers and manage the renewal process through completion.
**External Qualifications:**
+ 2+ years working in a direct Customer support role - preferably in a global organization and with Microsoft services.
+ Bachelor's degree or equivalent knowledge and work experience.
+ 2+ years of experience working with incident and request management processes, including Service Level Agreements
+ Demonstrated experience in creating and delivering business reviews and presentations for customers, including analysis of key performance metrics, identification of growth opportunities, and clear communication of value propositions.
**Internal Qualifications:**
+ 2+ year(s) experience within SHI, with positive performance
+ 2+ years working in a direct Customer support role - preferably in a global organization and with Microsoft services.
+ Bachelor's degree or equivalent knowledge and work experience.
+ 2+ years of experience working with incident and request management processes, including Service Level Agreements
+ Demonstrated experience in creating and delivering business reviews and presentations for customers, including analysis of key performance metrics, identification of growth opportunities, and clear communication of value propositions.
**Required Skills:**
+ Intermediate technical knowledge and exceptional interpersonal skills.
+ Strong understanding of Microsoft Services core concepts
+ Exceptional written, verbal, and visual presentation skills
+ Ability to work with key stakeholders and executives across the business and seamlessly deliver results
+ A linear, logical thinking style with the ability to break down and solve difficult problems
+ Ability to give and receive constructive criticism
+ Excellent organizational skills and project/time management abilities
+ Demonstrated ability to navigate challenging customer interactions with professionalism and empathy
**Certifications:**
+ Microsoft 365 Fundamentals, Azure Fundamentals certification, or any advanced Microsoft certification within 2 months of hire is required.
+ Current Microsoft 365 Fundamentals, Azure Fundamentals certification, or any advanced Microsoft certification is preferred.
**Unique Requirements:**
+ Travel up to 10% annually. This travel will primarily be for customer meetings, events, and office.
The base salary for this position is $0,000 - 90,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are 90,000 - 110,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
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0
Route Service Delivery Driver CDL
17325 Gettysburg, Pennsylvania
Primo Brands
Posted 14 days ago
Job Viewed
Job Description
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.
**Job Description**
The Route Service Delivery Driver's primary responsibilities are to provide premium customer service to residential, commercial, and retail customers, accelerate growth through upselling, manage account information, and work safely. This role is highly interactive and requires the ability to safely operate a Commercial Motor Vehicle (CMV).
**Reporting Location:** 1325 Hanover Rd. Gettysburg, PA
**Pay:** $63605 / year + customer tips
**Schedule:** Monday - Friday (Saturdays dependent on business needs)
**Start Time:** Between 6 am - 7 am until workload completed
**Benefits:** Medical, prescription, dental, vision, life, and disability insurance, 401(k) with match, company discounts, paid vacation, and much more! Employees are eligible for benefit election on day 1 of employment.
**Skills Required:**
+ **Safety Focus**
Operate a commercial vehicle in a safe and responsible manner, follow defined safe work practices, and complete DOT required documentation on a daily basis
Adhere to our safety policies which include the prohibited use of electronic devices while driving and reporting any on-the-job incidents or changes in driving status
+ **Service Orientation**
Be courteous, outgoing and always maintain a professional image
Meet each customer's individual preference by delivering the correct products to the right location during their scheduled day and timeframe
Maintain necessary delivery information on all accounts including cash and receipts
Find opportunities to maximize efficiencies and bring actionable solutions to leadership
Act as a team player by supporting the team with decisions and helping others when needed
Provide professional water dispenser cleaning services to customers while adhering to a strict quality process
+ **Selling Skills**
Adhere to pricing and promotion guidelines set forth by Primo Brands
Upsell additional products and services to existing customers and achieve monthly customer acquisition goals
**Qualifications**
**Requirements/Qualifications**
+ Ability to secure and/or maintain a CDL Class B with airbrake endorsement (for applicable CDL positions)
+ BlueTriton is a certified CDL provider and can assist you with obtaining your Class B CDL
+ High School Diploma, GED or equivalent work experience
+ Service-oriented with strong face-to-face sales skills
+ Ability to work independently, efficiently, and in different types of weather
+ Ability to effectively interact with customers in a variety of settings
+ Ability to lift and carry an average of 250+ units per day, each weighing up to 45 lbs., using product handling tools as appropriate, with or without a reasonable accommodation
+ Ability to climb in and out of a commercial vehicle on average 40-55 times per day
+ Ability to work an average 45-hour week or more, including variable start/end times
+ Ability to alternately sit, stand, push, pull and walk all day, with or without a reasonable accommodation
+ You must have the ability to obtain a DOT medical card for the purpose of working for BlueTriton BrandsYou must possess a clean driving record, which means: in the last 3 years, that you've only had 1 license, no driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations and no reckless driving incidents and in the last 3 years, no major driving offenses including DUI/DWI, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal accident.
+ Must be 21 years of age or older (DOT requirement)
Primo Brands' established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.
Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. If you need any assistance or accommodations due to a disability, please contact us at Primo Brands Human Resources ( )
**Job Description**
The Route Service Delivery Driver's primary responsibilities are to provide premium customer service to residential, commercial, and retail customers, accelerate growth through upselling, manage account information, and work safely. This role is highly interactive and requires the ability to safely operate a Commercial Motor Vehicle (CMV).
**Reporting Location:** 1325 Hanover Rd. Gettysburg, PA
**Pay:** $63605 / year + customer tips
**Schedule:** Monday - Friday (Saturdays dependent on business needs)
**Start Time:** Between 6 am - 7 am until workload completed
**Benefits:** Medical, prescription, dental, vision, life, and disability insurance, 401(k) with match, company discounts, paid vacation, and much more! Employees are eligible for benefit election on day 1 of employment.
**Skills Required:**
+ **Safety Focus**
Operate a commercial vehicle in a safe and responsible manner, follow defined safe work practices, and complete DOT required documentation on a daily basis
Adhere to our safety policies which include the prohibited use of electronic devices while driving and reporting any on-the-job incidents or changes in driving status
+ **Service Orientation**
Be courteous, outgoing and always maintain a professional image
Meet each customer's individual preference by delivering the correct products to the right location during their scheduled day and timeframe
Maintain necessary delivery information on all accounts including cash and receipts
Find opportunities to maximize efficiencies and bring actionable solutions to leadership
Act as a team player by supporting the team with decisions and helping others when needed
Provide professional water dispenser cleaning services to customers while adhering to a strict quality process
+ **Selling Skills**
Adhere to pricing and promotion guidelines set forth by Primo Brands
Upsell additional products and services to existing customers and achieve monthly customer acquisition goals
**Qualifications**
**Requirements/Qualifications**
+ Ability to secure and/or maintain a CDL Class B with airbrake endorsement (for applicable CDL positions)
+ BlueTriton is a certified CDL provider and can assist you with obtaining your Class B CDL
+ High School Diploma, GED or equivalent work experience
+ Service-oriented with strong face-to-face sales skills
+ Ability to work independently, efficiently, and in different types of weather
+ Ability to effectively interact with customers in a variety of settings
+ Ability to lift and carry an average of 250+ units per day, each weighing up to 45 lbs., using product handling tools as appropriate, with or without a reasonable accommodation
+ Ability to climb in and out of a commercial vehicle on average 40-55 times per day
+ Ability to work an average 45-hour week or more, including variable start/end times
+ Ability to alternately sit, stand, push, pull and walk all day, with or without a reasonable accommodation
+ You must have the ability to obtain a DOT medical card for the purpose of working for BlueTriton BrandsYou must possess a clean driving record, which means: in the last 3 years, that you've only had 1 license, no driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations and no reckless driving incidents and in the last 3 years, no major driving offenses including DUI/DWI, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal accident.
+ Must be 21 years of age or older (DOT requirement)
Primo Brands' established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.
Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. If you need any assistance or accommodations due to a disability, please contact us at Primo Brands Human Resources ( )
View Now
1
Director of Service Delivery
17108 Harrisburg, Pennsylvania
Prime Therapeutics
Posted 14 days ago
Job Viewed
Job Description
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
**Job Posting Title**
Director of Service Delivery
**Job Description**
The Director Service Delivery is responsible for the strategic leadership and operational direction of Member Operations solutions related to interaction with Prime Therapeutics clients to understand their business needs. This position brings development suggestions and strategies on behalf of the client to the operations team, is the subject matter expert and the principal interface with the client in terms of Member Operations solutions, and oversees all operations initiatives and products delivered to the client to accomplish client program objectives. This role is responsible for partnering across Member Operations senior leadership, Client Engagement, and the Business Integration Teams to influence in a way that challenges process, improves results, and drives business outcomes.
**Responsibilities**
+ Lead the development and execution of service delivery, focusing on growth, client satisfaction and retention, as well as aligning department activity with Prime's overall corporate goals
+ Identify areas/potential projects where process redesign/improvement can significantly impact efficiency, quality, profitability, competitive position, and customer satisfaction, in partnership with the Process Improvement team
+ Develop and maintain an extended influence model that continuously challenges process, improves results, and drives business outcomes
+ Organize, plan and present new Member Operations services to clients and their members
+ Oversee all new Member Operations products and services with the client and ensure client and member satisfaction is achieved
+ Support clients by operating as the liaison for Member Operations Operational and Shared Services teams
+ Provide leadership, mentoring and personal growth and development opportunities to the Service Delivery and Operations team for select clients
+ Develop presentations and reports to be delivered directly to clients, in areas such as process improvement, customer compliments, successful interventions that improve client experience, concierge service performance, etc.
+ Participate in client meetings and operational meetings as needed to ensure understanding of client needs and explain Member Operations services
+ Other duties as assigned
**Education & Experience**
+ Bachelor's degree in business or related area of study, or equivalent combination of education and relevant work experience; HS diploma or GED is required
+ 8 years of work experience in health care industry or operations including 2 years of account or relationship management/client service delivery
+ 5 years of leadership/people management experience
+ Must be eligible to work in the United States without need for work visa or residency sponsorship
Must be eligible to work in the United States without the need for work visa or residency sponsorship.
**Additional Qualifications**
+ Skilled in data analytics and interpretation to enable making and communicating recommendations
+ Creative problem solving and negotiating skills to drive decisions
+ Capability to work effectively in a team-based organization, with the ability to collaborate cross-functionally and lead and motivate a team that does not necessarily report to this position
+ Demonstrated ability to focus on customer service while providing for quality assurance in client solutions
+ Ability to openly, positively and clearly communicate with a variety of constituents
**Preferred Qualifications**
+ Integrated health system or health plan experience
+ Medicare Part D and B experience
+ Call center or call center operations experience
**Physical Demands**
+ Ability to travel up to 25% of the time
+ Ability to work a flexible schedule including weekends, holidays, overtime, on-call, and shifts outside of Prime's core business hours of 9:00 am to 3:00 pm
+ Constantly required to sit, use hands to handle or feel, talk and hear
+ Frequently required to reach with hands and arms
+ Occasionally required to stand, walk and stoop, kneel, and crouch
+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Potential pay for this position ranges from $108,000.00 - $184,000.00 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?_
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.
If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.
Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1. or email
**Job Posting Title**
Director of Service Delivery
**Job Description**
The Director Service Delivery is responsible for the strategic leadership and operational direction of Member Operations solutions related to interaction with Prime Therapeutics clients to understand their business needs. This position brings development suggestions and strategies on behalf of the client to the operations team, is the subject matter expert and the principal interface with the client in terms of Member Operations solutions, and oversees all operations initiatives and products delivered to the client to accomplish client program objectives. This role is responsible for partnering across Member Operations senior leadership, Client Engagement, and the Business Integration Teams to influence in a way that challenges process, improves results, and drives business outcomes.
**Responsibilities**
+ Lead the development and execution of service delivery, focusing on growth, client satisfaction and retention, as well as aligning department activity with Prime's overall corporate goals
+ Identify areas/potential projects where process redesign/improvement can significantly impact efficiency, quality, profitability, competitive position, and customer satisfaction, in partnership with the Process Improvement team
+ Develop and maintain an extended influence model that continuously challenges process, improves results, and drives business outcomes
+ Organize, plan and present new Member Operations services to clients and their members
+ Oversee all new Member Operations products and services with the client and ensure client and member satisfaction is achieved
+ Support clients by operating as the liaison for Member Operations Operational and Shared Services teams
+ Provide leadership, mentoring and personal growth and development opportunities to the Service Delivery and Operations team for select clients
+ Develop presentations and reports to be delivered directly to clients, in areas such as process improvement, customer compliments, successful interventions that improve client experience, concierge service performance, etc.
+ Participate in client meetings and operational meetings as needed to ensure understanding of client needs and explain Member Operations services
+ Other duties as assigned
**Education & Experience**
+ Bachelor's degree in business or related area of study, or equivalent combination of education and relevant work experience; HS diploma or GED is required
+ 8 years of work experience in health care industry or operations including 2 years of account or relationship management/client service delivery
+ 5 years of leadership/people management experience
+ Must be eligible to work in the United States without need for work visa or residency sponsorship
Must be eligible to work in the United States without the need for work visa or residency sponsorship.
**Additional Qualifications**
+ Skilled in data analytics and interpretation to enable making and communicating recommendations
+ Creative problem solving and negotiating skills to drive decisions
+ Capability to work effectively in a team-based organization, with the ability to collaborate cross-functionally and lead and motivate a team that does not necessarily report to this position
+ Demonstrated ability to focus on customer service while providing for quality assurance in client solutions
+ Ability to openly, positively and clearly communicate with a variety of constituents
**Preferred Qualifications**
+ Integrated health system or health plan experience
+ Medicare Part D and B experience
+ Call center or call center operations experience
**Physical Demands**
+ Ability to travel up to 25% of the time
+ Ability to work a flexible schedule including weekends, holidays, overtime, on-call, and shifts outside of Prime's core business hours of 9:00 am to 3:00 pm
+ Constantly required to sit, use hands to handle or feel, talk and hear
+ Frequently required to reach with hands and arms
+ Occasionally required to stand, walk and stoop, kneel, and crouch
+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Potential pay for this position ranges from $108,000.00 - $184,000.00 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" button for more detail.
_Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?_
_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._
_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._
Positions will be posted for a minimum of five consecutive workdays.
Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.
If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.
Prime Therapeutics LLC?is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to?race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law? ?
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1. or email
View Now
2
Manager Strategic Program Delivery and Operations
17108 Harrisburg, Pennsylvania
Highmark Health
Posted 14 days ago
Job Viewed
Job Description
**Company :**
Highmark Health
**Job Description :**
**JOB SUMMARY**
The Strategic Program Delivery and Operations manager (Population Curated Health) is a strategic and influential role designed to steer business delivery. This position calls for a visionary leader who can blend technological acumen with strategic business insights to drive operational excellence and transformative outcomes. The ideal candidate will demonstrate an ability to navigate complex transformation initiatives with a focus on delivering value, enhancing operational efficiency, and achieving strategic business goals. This role demands a leader who is adept at fostering collaboration, inspiring innovation, and cultivating a culture that prioritizes purposeful execution, teamwork, and a customer-first approach. Through strategic direction and impactful leadership, this manager will play a crucial role in shaping the future of the organization's landscape, ensuring alignment with overall business objectives and delivering sustainable growth and competitive advantage.
**ESSENTIAL RESPONSIBILITIES**
+ Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
+ Lead the strategic planning and execution of systems across Finance and other areas, ensuring operational excellence and alignment with business priorities through the management of the organization's portfolio of technology and non-technology initiatives from initiation through execution, ensuring alignment with strategic goals.Establish and report upon qualitative and quantitative measurements of project status and success.
+ Own all aspects of the cloud operations process lifecycle, including strategy, planning, and cloud governance, including the Change Advisory/Change Control Board, and oversee change management activities.
+ Drive operational excellence through the identification and implementation of continuous improvement initiatives, best practices, and procedures across all areas of operations. Define KPIs, metrics, and SLAs to measure and monitor performance, cost, and support baselines.
+ Champion continuous improvement initiatives for tools and processes to support the expansion of cloud services and customer base.
+ Other duties as assigned or requested.
**EXPERIENCE**
**Required**
+ 3 years of experience in management or leadership role.
+ 6 years of experience in project management.
?
**Preferred**
+ 5 years of experience in consulting, technology services, cloud operations, or related field.
**SKILLS**
+ Track record of driving transformational change, leading teams, developing talent, and building relationships
+ Outstanding customer focus, results orientation, strategic thinking, change advocate, continuous improvement, talent development
+ Analytical and problem-solving skills
+ Strong leadership and interpersonal skills
**EDUCATION**
**Required**
+ Bachelor's degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ Masters
**LICENSES or CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ Project Management Professional (PMP)
+ Information Technology Infrastructure Library (ITIL)
+ Lean Six Sigma
**Language (Other than English):**
None
**Travel Requirement:**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office- or Remote-based
Teaches / trains others
Occasionally
Travel from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times? In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy?_
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$108,000.00
**Pay Range Maximum:**
$201,800.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J266455
Highmark Health
**Job Description :**
**JOB SUMMARY**
The Strategic Program Delivery and Operations manager (Population Curated Health) is a strategic and influential role designed to steer business delivery. This position calls for a visionary leader who can blend technological acumen with strategic business insights to drive operational excellence and transformative outcomes. The ideal candidate will demonstrate an ability to navigate complex transformation initiatives with a focus on delivering value, enhancing operational efficiency, and achieving strategic business goals. This role demands a leader who is adept at fostering collaboration, inspiring innovation, and cultivating a culture that prioritizes purposeful execution, teamwork, and a customer-first approach. Through strategic direction and impactful leadership, this manager will play a crucial role in shaping the future of the organization's landscape, ensuring alignment with overall business objectives and delivering sustainable growth and competitive advantage.
**ESSENTIAL RESPONSIBILITIES**
+ Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
+ Lead the strategic planning and execution of systems across Finance and other areas, ensuring operational excellence and alignment with business priorities through the management of the organization's portfolio of technology and non-technology initiatives from initiation through execution, ensuring alignment with strategic goals.Establish and report upon qualitative and quantitative measurements of project status and success.
+ Own all aspects of the cloud operations process lifecycle, including strategy, planning, and cloud governance, including the Change Advisory/Change Control Board, and oversee change management activities.
+ Drive operational excellence through the identification and implementation of continuous improvement initiatives, best practices, and procedures across all areas of operations. Define KPIs, metrics, and SLAs to measure and monitor performance, cost, and support baselines.
+ Champion continuous improvement initiatives for tools and processes to support the expansion of cloud services and customer base.
+ Other duties as assigned or requested.
**EXPERIENCE**
**Required**
+ 3 years of experience in management or leadership role.
+ 6 years of experience in project management.
?
**Preferred**
+ 5 years of experience in consulting, technology services, cloud operations, or related field.
**SKILLS**
+ Track record of driving transformational change, leading teams, developing talent, and building relationships
+ Outstanding customer focus, results orientation, strategic thinking, change advocate, continuous improvement, talent development
+ Analytical and problem-solving skills
+ Strong leadership and interpersonal skills
**EDUCATION**
**Required**
+ Bachelor's degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
**Preferred**
+ Masters
**LICENSES or CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ Project Management Professional (PMP)
+ Information Technology Infrastructure Library (ITIL)
+ Lean Six Sigma
**Language (Other than English):**
None
**Travel Requirement:**
0% - 25%
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office- or Remote-based
Teaches / trains others
Occasionally
Travel from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Rarely
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times? In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy?_
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$108,000.00
**Pay Range Maximum:**
$201,800.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J266455
View Now
3
Driver - Food Service/Vending Product Delivery (PepsiCo)
Harrisburg, Pennsylvania
PepsiCo
Posted today
Job Viewed
Job Description
This position may include accounts with any or all of these responsibilities:Delivers products to assigned fountain equipment accounts across a variety of weather conditions. May perform minor repairs on vending and/or fountain equipment. Invoices customers and collects applicable payment. Responsible for daily settlement of all cash and charges. May place order for future products to be delivered at the next scheduled call to the account. Drives to vending equipment locations on an established route across a wide variety of weather conditions. Fills equipment with product. Removes cash/change from equipment and prints invoice. Responsible for daily settlement of all cash and charges. Is responsible for updating tags and Point of Sale (POS) on equipment as needed.
View Now
4
Delivery Driver
17011 Camp Hill, Pennsylvania
DoorDash
Posted today
Job Viewed
Job Description
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
- Multiple ways to earn: Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
- Total flexibility: Dash when it works for you. Set your own hours and work as much—or as little—as you want.
- Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
- Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
- Quick and easy start: Sign up in minutes and get on the road fast.**
- Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
- 18+ years old*** (21+ to deliver alcohol)
- Any car, scooter, or bicycle (in select cities)
- Driver's license number
- Social security number (only in the US)
- Consistent access to a smartphone
How to Sign Up
- Click “Apply Now” and complete the sign up process
- Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility.
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
View Now
5
Delivery Driver
17111 Harrisburg, Pennsylvania
DoorDash
Posted today
Job Viewed
Job Description
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
- Multiple ways to earn: Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
- Total flexibility: Dash when it works for you. Set your own hours and work as much—or as little—as you want.
- Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
- Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
- Quick and easy start: Sign up in minutes and get on the road fast.**
- Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
- 18+ years old*** (21+ to deliver alcohol)
- Any car, scooter, or bicycle (in select cities)
- Driver's license number
- Social security number (only in the US)
- Consistent access to a smartphone
How to Sign Up
- Click “Apply Now” and complete the sign up process
- Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility.
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
View Now
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About the latest Delivery service Jobs in Freemansburg !
6
Delivery Driver
17103 Harrisburg, Pennsylvania
DoorDash
Posted today
Job Viewed
Job Description
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
- Multiple ways to earn: Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
- Total flexibility: Dash when it works for you. Set your own hours and work as much—or as little—as you want.
- Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
- Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
- Quick and easy start: Sign up in minutes and get on the road fast.**
- Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
- 18+ years old*** (21+ to deliver alcohol)
- Any car, scooter, or bicycle (in select cities)
- Driver's license number
- Social security number (only in the US)
- Consistent access to a smartphone
How to Sign Up
- Click “Apply Now” and complete the sign up process
- Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility.
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
View Now
7
Delivery Driver
17043 Lemoyne, Pennsylvania
DoorDash
Posted today
Job Viewed
Job Description
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
- Multiple ways to earn: Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
- Total flexibility: Dash when it works for you. Set your own hours and work as much—or as little—as you want.
- Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
- Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
- Quick and easy start: Sign up in minutes and get on the road fast.**
- Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
- 18+ years old*** (21+ to deliver alcohol)
- Any car, scooter, or bicycle (in select cities)
- Driver's license number
- Social security number (only in the US)
- Consistent access to a smartphone
How to Sign Up
- Click “Apply Now” and complete the sign up process
- Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility.
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
View Now
8
Delivery Driver
17050 Mechanicsburg, Pennsylvania
DoorDash
Posted today
Job Viewed
Job Description
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
- Multiple ways to earn: Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
- Total flexibility: Dash when it works for you. Set your own hours and work as much—or as little—as you want.
- Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
- Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
- Quick and easy start: Sign up in minutes and get on the road fast.**
- Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
- 18+ years old*** (21+ to deliver alcohol)
- Any car, scooter, or bicycle (in select cities)
- Driver's license number
- Social security number (only in the US)
- Consistent access to a smartphone
How to Sign Up
- Click “Apply Now” and complete the sign up process
- Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility.
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
View Now
9