636 Design Strategy jobs in the United States
Product Design Strategy Lead
Posted 1 day ago
Job Viewed
Job Description
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
+ An excellent retirement savings plan with a high employer contribution
+ Tuition reimbursement, the Freedom 2 Save ( student debt program, and FreeU ( education benefit - an affordable and convenient path to getting a bachelor's degree.
+ A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
Join us at Abbott Diabetes Care (ADC) in our mission to help individuals with diabetes lead active, fulfilling lives. We're focused on helping people manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions.
As the Product Design Strategy Lead, you will be responsible for steering the strategic direction of our product design initiatives. You will work closely with cross-functional teams, including designers, product managers, researchers, marketers, and engineers, to identify new needs and product opportunities. Your role will involve synthesizing research insights and translating them into impactful product experiences.
This position works out of our Alameda, CA or Milpitas, CA locations.
**What you'll do**
+ Lead the refinement and evolution of our product design strategy.
+ Clearly articulate strategic directions, aligning customer needs with business goals.
+ Identify, define, and prioritize opportunities for innovation and growth within our product portfolio.
+ Champion a customer-centric design approach, ensuring that user needs drive all product development efforts.
+ Craft compelling narratives to influence key stakeholders.
+ Collaborate with researchers to design studies that integrate into the product design process and inform critical decisions.
+ Develop and refine processes for continuous feedback loops.
+ Facilitate the translation of research findings into actionable insights and strategic recommendations.
+ Work closely with Designers, PMs, Researchers, and Engineers to translate insights and strategy into product features.
**Required Qualifications**
+ Bachelor's or Master's degree in Design, Human-Computer Interaction, Psychology, Statistics, or a related field.
+ Minimum of 10 years of relevant work experience, with at least 3 years in a strategy leadership role.
**Preferred Qualifications**
+ Proven experience in shaping the design of outstanding consumer products for mobile and web through data-driven, human-centered strategies.
+ Expertise in a broad range of research and prototyping methods to develop exceptional user experiences.
+ Strong customer-centered design approach, using research and data to drive iteration.
+ Ability to build and execute design research methodologies or user testing protocols in a fast-paced development environment.
+ Excellent problem-solving skills and a creative approach to design challenges.
+ Ability to guide teams in making complex design and business trade-off decisions.
+ Exceptional presentation and communication skills, with the ability to connect human stories to evidence-backed strategies.
+ Skilled in synthesizing data into core insights and creating persuasive narratives and visual aids to support storytelling.
+ Experience mentoring and coaching designers and researchers, helping them enhance their skills and achieve their career goals.
+ Passion for design research and strategy, with a commitment to staying inspired and current.
+ A portfolio of case studies showcasing human-centered design solutions that successfully address business needs.
Apply Now ( more about our health and wellness benefits, which provide the security to help you and your family live full lives:** ( your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at , on Facebook at , and on Twitter @AbbottNews.
The base pay for this position is $146,700.00 - $293,300.00. In specific locations, the pay range may vary from the range posted.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
U.S. Benefits Design & Strategy, Vice President
Posted 15 days ago
Job Viewed
Job Description
As a U.S. Benefits Design and Strategy Vice President - Medical Benefits on the U.S. Benefits Design and Strategy Team, you will be responsible for managing programs within the U.S. Medical Plan. This includes overseeing vendor strategic management, plan administration, and enhancing employee experience, while ensuring seamless integration across multiple vendors.
**Job Responsibilities:**
+ Collaborate on plan design and enhancement of vendor programs, ensuring alignment with organizational goals and objectives.
+ Managing the day-to-day operations of the programs, which include medical vendor management in areas such as plan administration, product offerings, process changes, clinical policy changes, digital/customer experience, member communications, network provider changes, wellness incentive administration, escalated issues and HRA/FSA administration
+ Tracking deliverables across internal and external stakeholders, understanding plan reporting/financials, participating in risk/compliance work and plan audits, helping to manage the customer experience and assisting with driving operational excellence
+ Evaluating and implementing ad hoc benefits offerings or enhancements to the program, which include conducting research and analyses, defining success measures, preparing materials for senior management review and approval, and developing communication materials
+ Working with the broader benefits team on developing and implementing innovative ways to engage employees in their overall well-being
+ Monitoring healthcare trends and regulations; analyzing plan usage
+ Partnering with stakeholders including other vendor managers, benefits administration, customer service, communications, finance, HR technology, legal, IT security, sourcing and wellness teams to ensure they conduct timely reviews of contracts, perform comprehensive assessments of vendors' technology capabilities and maintain legal and regulatory compliance for the program.
**Required qualifications, capabilities, and skills**
+ Understanding of the healthcare marketplace, in particular vendor management
+ Willingness and ability to innovate in order to drive fresh and/or unique approaches and solutions
+ Must have experience working in a strategic, analytical or metric driven environment
+ Ability to work in a fast-paced, time sensitive environment
+ Ability to multi-task, work independently, meet deadlines, and manage multiple deliverables
+ Strong and effective verbal and written communication skills, including strong presentation skills
+ Solid knowledge of standard desktop applications such as MS Office (PowerPoint, Excel)
+ Minimum 10 years in corporate benefits, benefits consulting or health plan/health insurance field
+ Bachelor's degree required
**Preferred qualifications, capabilities, and skills**
+ Ideal to have large firm experience (50,000 plus employees)
+ Strong project management skills, with a attention to detail
+ Proficiency with self-insured actuarial/financial analysis is strongly preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Jersey City,NJ $111,625.00 - $170,000.00 / year
Design Thinking Instructor and Makerspace Engagement Coordinator
Posted 1 day ago
Job Viewed
Job Description
Working TitleDesign Thinking Instructor and Makerspace Engagement Coordinator
Position LocationCSU Spur Denver, CO
Work LocationPosition is fully in-office/in-person
Research Professional PositionNo
Posting Number AP
Position TypeAdmin Professional/ Research Professional
Classification TitleProf/Indiv Contrib I
Number of Vacancies1
Work Hours/Week40
Proposed Annual Salary Range$60,000-$69,000
Employee Benefits
Colorado State University is not just a workplace; it's a thriving community that's transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
+ Review our detailed benefits information here. ( Explore the additional perks of working at CSU here.
+ For the total value of CSU benefits in addition to wages, use our compensation calculator ( .
+ Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in ( !
Desired Start Date
Position End Date (if temporary)
To ensure full consideration, applications must be received by 11:59pm (MT) on09/29/2025
Description of Work Unit
The CSU Spur campus, located at the National Western Center in Denver, Colorado houses three buildings focused on water, food and agriculture, human and animal health, and sustainability. Within the Spur buildings, CSU conducts research and convenes experts from around the globe; students of all ages engage with science and have opportunities for exploratory learning, transforming their thinking about food, water, and health, and the careers available in these fields; and partners join in programming the space and bring evolving content to the year-round campus.
Position Summary
This is a 9-month position at the CSU Spur campus in Denver that will be responsible for building and scaling the RDC's design thinking presence, programming, and relationships. This includes teaching design thinking courses, planning and running design thinking workshops and other community-engaged activities on weekdays and some evenings and weekends, such as Spur's Second Saturday events. The role also involves supervising and coordinating the makerspace, located in The Shop, collaborating with our Dual Enrollment Coordinator to foster new relationships, particularly in K-12, supporting existing design thinking initiatives at Spur and community partnerships.There are also opportunities to earn summer salary for entrepreneurial activities, summer for-credit classes, camps, summer courses, and/or special events.
The ideal candidate is a self-starter who can work independently and also lead small teams. They must be outgoing and eager to engage with community members of all ages, and they must be committed to ensuring the safety of all users in the lab and maker environments.
Required Job Qualifications
+ Master's Degree in a design, human services, or STEM -related field
+ Design Thinking knowledge and skills
+ Ability to develop and teach design thinking in formal and informal settings
+ Experience with digital fabrication equipment, such as a laser cutter/engraver, 3D printer, and related software.
+ Ability to move equipment, materials, or tools weighing 30 lbs. with or without assistance
Preferred Job Qualifications
+ Ph.D. degree in related field
+ Graduate credential or degree in Design Thinking
+ Experience teaching undergraduate or graduate courses
+ Experience with fabric equipment, such as sewing machines and fabric printing (e.g., dye sublimation).
+ Experience coordinating an academic or public makers space or fabrication lab
+ Experience with design software: Adobe applications (e.g., InDesign, Illustrator, Photoshop) and 3d modeling software (e.g., Rhino, Grasshopper, AutoCAD, Fusion 360, SolidWorks, Versa Works, Slic3r, Bambu Studio, Pursa Slicer, Blender, Unity/Unreal Engine).
+ Demonstrated commitment to safety, quality, excellent customer service and professionalism
+ Demonstrated experience collaborating on teams with a track record of achieving established goals and objectives
+ Demonstrated ability to give and receive critical feedback
+ Capable of effectively documenting program accomplishments, record keeping, and inventory management
+ Ability to exhibit confidence and competence in public speaking settings for the purposes of workshops, trainings, instruction, and lab tours.
Essential Duties
Job Duty CategorySpur Makerspace Management
Duty/Responsibility
+ Ensure maker space safety rules, best practices, and procedures are followed by all users
+ Assist in developing entrepreneurial efforts for funding support.
+ Assist with finances through monitoring expenditures, including purchasing, organization, and storage of lab consumables (supplies and materials), material sales, income from workshops, and other sources.
+ Collaborate with faculty, researchers, and staff to support instructional needs related to use of the makerspace, including advising on how to integrate digital fabrication into curriculum and coordinating materials, preparation, and time schedules for all tasks required to prepare facilities for specific course needs.
+ Provide users with assistance in the development and execution of desired projects.
+ Assist in developing and implementing an inventory system for recording and tracking materials, consumables, and equipment replacement components
+ Identify appropriate sources for materials and equipment from suppliers and assist with ordering supplies.
+ Assist with maintenance, testing, and repair of hand tools, power tools, and machinery in the maker space to ensure accuracy, efficiency, and safety.
+ Provide support and trouble-shooting for a diverse range of fabrication platforms
+ Develop and implement a regular maintenance and service schedule for equipment.
+ Engage in recruitment and development activities, including guided tours and demonstrations of facilities and equipment.
+ Keep up to date on state-of-the-art developments in design and fabrication, including materials, hardware, software, machinery and processes.
+ Develop and keep up-to-date safety and training manuals and procedures.
+ Provide instruction in the safe and correct use of hand and power tools and equipment for students and faculty.
+ Other duties as assigned.
Percentage Of Time45%
Job Duty CategoryCommunity Engagement and Student Recruitment
Duty/Responsibility
+ Build and scale the RDC's design thinking presence, program, and relationships at Spur; assisting the RDC Director and staff in the development, management, and expansion of a broader strategy for design thinking in the Denver Metro area.
+ Plan and run design thinking community-engaged activities on weekdays and some evenings and weekends.
+ Assist Dual Enrollment Coordinator in maintaining and expanding existing partnership opportunities among partnered schools, communities, and K12 education professionals.
+ Plan, coordinate, and execute Spur Second Saturdays for the RDC Makerspace. This includes ideating on concepts related to theme for the month, doing necessary prep work for the event, setting up the maker space, engaging with visitors through the event, and then cleaning the space up.
+ Other duties as assigned.
Percentage Of Time15%
Job Duty CategoryTeaching
Duty/Responsibility
+ Teach design thinking for-credit courses (IDEA110: Design Your Life with Social Impact and IDEA210: Introduction to Design Thinking) as well as and prototyping (utilizing the makerspace) and/or creative technologies courses (e.g., VR, App development)
+ Develop and teach not-for-credit short courses, tutorials, workshops, and executive education programming.
+ Other duties as assigned.
Percentage Of Time40%
Application Details
Special Instructions to Applicants
To apply, please submit a cover letter, CV or resume, teaching statement, and design portfolio (as a pdf or link to website), and contact information for 3 professional references directly to this posting. References will not be contacted without prior notification of candidates.
CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.
Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
Conditions of EmploymentPre-employment Criminal Background Check (required for new hires), Special Requirements/Other - This position occasionally requires a non-traditional work week, with community-engaged events outside of traditional working hours and on the weekends. The chosen candidate must be able to work these hours.
Search ContactLaura Malinin,
EEO
Colorado State University ( CSU ) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
References Requested
References Requested
Minimum Requested3
Maximum Requested3
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
+ Cover Letter
+ Resume or CV
+ Portfolio
+ Statement of Teaching Interests
Optional Documents
Head of Product Strategy & Design
Posted 1 day ago
Job Viewed
Job Description
The Head of Product will be responsible for ideation and creation of product development and strategy for in a start up financial environment. This individual will transform this organization into a product-led company. This role will include defining a clear product vision, structure, and execution strategy across consumer experiences. Additional responsibilities will include creating a modern product management framework and establish organizational structure. This role will require both a strategic and hands-on approach to product development. This will require an innovative individual with clear communication skills, working cross-functionally across the organization.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
10+ years of product management & development experience
5+ years of experience in a senior leadership role within FinTech or Financial Services
Experience scaling product from early stage or low maturity environments
Experience building out SaaS product Direct to consumer experience
Experience building a product function from scratch
Associate Director, Instructional Design & Learning Strategy
Posted today
Job Viewed
Job Description
This is a hybrid role with 50% on-site requirement in Wilmington, MA .
Shape the Future of Learning at UniFirst
At UniFirst, our people are the reason we succeed. Helping them learn, grow, and deliver their best every day is how we strengthen our culture and serve our customers. We’re seeking a Senior Manager of Instructional Design & Strategy to join our Talent Management team and lead the development of innovative, business-driven learning experiences.
This is a critical leadership role where you’ll combine strategy, consulting, and design to reimagine how learning happens across UniFirst. From field training to compliance programs and new business launches, you’ll ensure our people are equipped with the skills they need—delivered through modern, engaging methods that drive measurable results.
What You’ll Do
• Strategic Leadership: Provide the vision and roadmap for on-the-job/functional training, ensuring consistent effectiveness through systematic program evaluation and continuous improvement.
• Lead and Inspire: Build, lead, and coach a team of high-caliber instructional designers, training facilitators, and program managers (including vendor partners and contractors).
• Consult with Business: Partner with business leaders to provide consultation on adult learning theory, instructional design best practices, and emerging learning technologies, and to understand their goals, identify skill gaps, and design tailored learning solutions that deliver impact across diverse business units.
• Develop and deliver toolkits, templates, and playbooks to enable leaders across the business to provide effective training and learning.
• Ensure best practices in training facilitation and equip business leaders with effective facilitation skills.
• Design with Innovation: Leverage the latest tools and methods—Articulate 360, Adobe Captivate, Camtasia, Vyond, virtual classroom platforms, microlearning, and AI-enabled solutions—to build high-quality instructor-led, e-learning, and blended learning programs.
• Drive On-the-Job Learning: Build programs that extend learning into the flow of work through coaching, mentoring, and real-world application.
• Collaborate Broadly: Work closely with HRBPs, Leadership Development, and HR Technology teams to ensure alignment with broader talent initiatives.
• Measure Success: Define and track program outcomes, ensuring learning solutions are aligned with compliance requirements and deliver measurable business results.
Qualifications
How You’ll Be Successful
• You balance strategy and execution—setting vision, managing resources, and staying close to the work to ensure quality and impact.
• You’re a trusted consultant who knows how to ask the right questions, influence decisions, and create solutions leaders want to adopt.
• You thrive on innovation, bringing in new ideas, tools, and approaches that keep UniFirst at the forefront of workplace learning.
• You’re a strong people leader, able to mentor, motivate, and hold teams accountable while building trust with stakeholders.
• You’re resilient, agile, and adaptable, with a track record of delivering large-scale projects on time and with excellence.
• You stay current on learning science and industry trends, and you know how to translate them into practical, effective solutions.
What You’ll Bring
• 10+ years of experience in instructional design, learning strategy, and program management, with at least 5 years leading a team.
• Proven ability to consult with business leaders and build enterprise-wide learning strategies.
• Expertise in adult learning, instructional design, and on-the-job learning methods.
• Advanced proficiency in modern design tools: Articulate 360, Adobe Captivate, Camtasia, Vyond, Workday Learning (or other LMS platforms), and emerging AI-enabled tools.
• Excellent leadership, communication, project management, and change leadership skills.
• Bachelor’s degree in Instructional Design, Education, Organizational Development, or related field
Benefits & Perks:
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.
UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.
We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Associate Director, Instructional Design & Learning Strategy
Posted today
Job Viewed
Job Description
This is a hybrid role with 50% on-site requirement in Wilmington, MA .
Shape the Future of Learning at UniFirst
At UniFirst, our people are the reason we succeed. Helping them learn, grow, and deliver their best every day is how we strengthen our culture and serve our customers. We’re seeking a Senior Manager of Instructional Design & Strategy to join our Talent Management team and lead the development of innovative, business-driven learning experiences.
This is a critical leadership role where you’ll combine strategy, consulting, and design to reimagine how learning happens across UniFirst. From field training to compliance programs and new business launches, you’ll ensure our people are equipped with the skills they need—delivered through modern, engaging methods that drive measurable results.
What You’ll Do
• Strategic Leadership: Provide the vision and roadmap for on-the-job/functional training, ensuring consistent effectiveness through systematic program evaluation and continuous improvement.
• Lead and Inspire: Build, lead, and coach a team of high-caliber instructional designers, training facilitators, and program managers (including vendor partners and contractors).
• Consult with Business: Partner with business leaders to provide consultation on adult learning theory, instructional design best practices, and emerging learning technologies, and to understand their goals, identify skill gaps, and design tailored learning solutions that deliver impact across diverse business units.
• Develop and deliver toolkits, templates, and playbooks to enable leaders across the business to provide effective training and learning.
• Ensure best practices in training facilitation and equip business leaders with effective facilitation skills.
• Design with Innovation: Leverage the latest tools and methods—Articulate 360, Adobe Captivate, Camtasia, Vyond, virtual classroom platforms, microlearning, and AI-enabled solutions—to build high-quality instructor-led, e-learning, and blended learning programs.
• Drive On-the-Job Learning: Build programs that extend learning into the flow of work through coaching, mentoring, and real-world application.
• Collaborate Broadly: Work closely with HRBPs, Leadership Development, and HR Technology teams to ensure alignment with broader talent initiatives.
• Measure Success: Define and track program outcomes, ensuring learning solutions are aligned with compliance requirements and deliver measurable business results.
Qualifications
How You’ll Be Successful
• You balance strategy and execution—setting vision, managing resources, and staying close to the work to ensure quality and impact.
• You’re a trusted consultant who knows how to ask the right questions, influence decisions, and create solutions leaders want to adopt.
• You thrive on innovation, bringing in new ideas, tools, and approaches that keep UniFirst at the forefront of workplace learning.
• You’re a strong people leader, able to mentor, motivate, and hold teams accountable while building trust with stakeholders.
• You’re resilient, agile, and adaptable, with a track record of delivering large-scale projects on time and with excellence.
• You stay current on learning science and industry trends, and you know how to translate them into practical, effective solutions.
What You’ll Bring
• 10+ years of experience in instructional design, learning strategy, and program management, with at least 5 years leading a team.
• Proven ability to consult with business leaders and build enterprise-wide learning strategies.
• Expertise in adult learning, instructional design, and on-the-job learning methods.
• Advanced proficiency in modern design tools: Articulate 360, Adobe Captivate, Camtasia, Vyond, Workday Learning (or other LMS platforms), and emerging AI-enabled tools.
• Excellent leadership, communication, project management, and change leadership skills.
• Bachelor’s degree in Instructional Design, Education, Organizational Development, or related field
Benefits & Perks:
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.
UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.
We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Associate Director, Instructional Design & Learning Strategy
Posted 1 day ago
Job Viewed
Job Description
**Location:**
Wilmington, Massachusetts
**Job ID**
**This is a hybrid role with 50% on-site requirement in Wilmington, MA** **.**
**Shape the Future of Learning at UniFirst**
At UniFirst, our people are the reason we succeed. Helping them learn, grow, and deliver their best every day is how we strengthen our culture and serve our customers. We're seeking a Senior Manager of Instructional Design & Strategy to join our Talent Management team and lead the development of innovative, business-driven learning experiences.
This is a critical leadership role where you'll combine strategy, consulting, and design to reimagine how learning happens across UniFirst. From field training to compliance programs and new business launches, you'll ensure our people are equipped with the skills they need-delivered through modern, engaging methods that drive measurable results.
**What You'll Do**
**- Strategic Leadership:** Provide the vision and roadmap for on-the-job/functional training, ensuring consistent effectiveness through systematic program evaluation and continuous improvement.
**- Lead and Inspire:** Build, lead, and coach a team of high-caliber instructional designers, training facilitators, and program managers (including vendor partners and contractors).
**- Consult with Business:** Partner with business leaders to provide consultation on adult learning theory, instructional design best practices, and emerging learning technologies, and to understand their goals, identify skill gaps, and design tailored learning solutions that deliver impact across diverse business units.
- Develop and deliver toolkits, templates, and playbooks to enable leaders across the business to provide effective training and learning.
- Ensure best practices in training facilitation and equip business leaders with effective facilitation skills.
- **Design with Innovation:** Leverage the latest tools and methods-Articulate 360, Adobe Captivate, Camtasia, Vyond, virtual classroom platforms, microlearning, and AI-enabled solutions-to build high-quality instructor-led, e-learning, and blended learning programs.
**- Drive On-the-Job Learning:** Build programs that extend learning into the flow of work through coaching, mentoring, and real-world application.
**- Collaborate Broadly:** Work closely with HRBPs, Leadership Development, and HR Technology teams to ensure alignment with broader talent initiatives.
**- Measure Success:** Define and track program outcomes, ensuring learning solutions are aligned with compliance requirements and deliver measurable business results.
**Qualifications**
**How You'll Be Successful**
- You balance strategy and execution-setting vision, managing resources, and staying close to the work to ensure quality and impact.
- You're a trusted consultant who knows how to ask the right questions, influence decisions, and create solutions leaders want to adopt.
- You thrive on innovation, bringing in new ideas, tools, and approaches that keep UniFirst at the forefront of workplace learning.
- You're a strong people leader, able to mentor, motivate, and hold teams accountable while building trust with stakeholders.
- You're resilient, agile, and adaptable, with a track record of delivering large-scale projects on time and with excellence.
- You stay current on learning science and industry trends, and you know how to translate them into practical, effective solutions.
**What You'll Bring**
- 10+ years of experience in instructional design, learning strategy, and program management, with at least 5 years leading a team.
- Proven ability to consult with business leaders and build enterprise-wide learning strategies.
- Expertise in adult learning, instructional design, and on-the-job learning methods.
- Advanced proficiency in modern design tools: Articulate 360, Adobe Captivate, Camtasia, Vyond, Workday Learning (or other LMS platforms), and emerging AI-enabled tools.
- Excellent leadership, communication, project management, and change leadership skills.
- Bachelor's degree in Instructional Design, Education, Organizational Development, or related field
**Benefits & Perks:**
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.
UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.
We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our team.
**UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws**
UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or
call to let us know the nature of your request.
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Consultant, Solution Strategy & Design
Posted 1 day ago
Job Viewed
Job Description
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
**What you'll be doing:**
TTEC is looking for an experienced Consultant, Solution Strategy & Design for BPO solutions to join our high performing team. Our team is growing quickly and we're looking for a positive, creative hard worker who is excited about the opportunity to fulfil the full range of presales responsibilities for our sales executives, client partners and operations teams, in developing winning solutions and proposals for our clients and prospects.
**During a Typical Day You'll:**
· Understand and translate buyer requirements into a detailed, compelling solution offering, implementation approach, solution overview, proposal and cost estimate leveraging TTEC processes, governance framework and using the right collection of offerings from TTEC and its partner network
· Interface with the delivery organizations to ensure effective transition, shape services, collaborate on clear solution assumptions, and determine appropriate service delivery locations and related cost to deliver
· Work in partnership as a key member of the sales team in designing a solution that aligns to the value proposition including business outcomes and business case
· Coordinates and leads all solution design inputs from across all TTEC stakeholders and works with pricing to develop a commercial offer
· Identify when it's appropriate to incorporate TTEC capabilities like Artificial Intelligence (AI), Robotic Process Automation (RPA) and Analytics to differentiate solutions in a way that delivers measurable business outcomes for the client
· Able to understand and articulate all details and specifications of the proposed solution. Is analytical and can back up the solution with proof points, facts and figures
· Write and develop clear and persuasive, sales proposals and presentations that will be client-facing, including supplier registrations, request for information responses, request for proposal responses, online proposal submissions, and other client-specific formats. Includes preparation / production of physical presentation materials for clients
· Utilize proposal automation software to generate proposal drafts, while working closely with the sales support team to customize proposals based on client needs and stated objectives
· Contribute to pitch decks and client presentations where necessary
· Contribute to the development of Statements of Work on winning opportunities
· Maintain a keen understanding of marketplace intelligence trends, competition etc. to provide market leading perspectives, emerging trends, tools and techniques that can be effectively utilized to develop and promote business
**What You Bring to the Role:**
· 5 years of BPO solution and proposal development experience
· Ability to work in a cross-cultural environment
· Support Sales Executives & Client Partners in securing new business
· Able to forge relationships across multi-discipline groups within TTEC
· Engage on detailed business issues & conceptual solutions
· Leads multidisciplinary projects or initiatives
· Able to challenge sales strategy & create alternative solutions
· Highly developed analytical skills
· Highly developed written and oral communication skills
Internal bid management and coordination
· Experience working closely with service delivery counterparts
· Strong communication & presentation skills required
· Able to prepare Request for Proposal (RFP) responses and other sales assets
· Able to write compelling solution overviews and written RFP responses
· Project management skills necessary
· Commercially astute
**What You Can Expect:**
The anticipated range is $100-110,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· Visit for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Consultant, Solution Strategy & Design_
**Location:** _TX-Austin_
**Requisition ID:** _0459E_
**Other Locations:** _United States_
Consultant, Solution Strategy & Design
Posted 1 day ago
Job Viewed
Job Description
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
**What you'll be doing:**
TTEC is looking for an experienced Consultant, Solution Strategy & Design for BPO solutions to join our high performing team. Our team is growing quickly and we're looking for a positive, creative hard worker who is excited about the opportunity to fulfil the full range of presales responsibilities for our sales executives, client partners and operations teams, in developing winning solutions and proposals for our clients and prospects.
**During a Typical Day You'll:**
· Understand and translate buyer requirements into a detailed, compelling solution offering, implementation approach, solution overview, proposal and cost estimate leveraging TTEC processes, governance framework and using the right collection of offerings from TTEC and its partner network
· Interface with the delivery organizations to ensure effective transition, shape services, collaborate on clear solution assumptions, and determine appropriate service delivery locations and related cost to deliver
· Work in partnership as a key member of the sales team in designing a solution that aligns to the value proposition including business outcomes and business case
· Coordinates and leads all solution design inputs from across all TTEC stakeholders and works with pricing to develop a commercial offer
· Identify when it's appropriate to incorporate TTEC capabilities like Artificial Intelligence (AI), Robotic Process Automation (RPA) and Analytics to differentiate solutions in a way that delivers measurable business outcomes for the client
· Able to understand and articulate all details and specifications of the proposed solution. Is analytical and can back up the solution with proof points, facts and figures
· Write and develop clear and persuasive, sales proposals and presentations that will be client-facing, including supplier registrations, request for information responses, request for proposal responses, online proposal submissions, and other client-specific formats. Includes preparation / production of physical presentation materials for clients
· Utilize proposal automation software to generate proposal drafts, while working closely with the sales support team to customize proposals based on client needs and stated objectives
· Contribute to pitch decks and client presentations where necessary
· Contribute to the development of Statements of Work on winning opportunities
· Maintain a keen understanding of marketplace intelligence trends, competition etc. to provide market leading perspectives, emerging trends, tools and techniques that can be effectively utilized to develop and promote business
**What You Bring to the Role:**
· 5 years of BPO solution and proposal development experience
· Ability to work in a cross-cultural environment
· Support Sales Executives & Client Partners in securing new business
· Able to forge relationships across multi-discipline groups within TTEC
· Engage on detailed business issues & conceptual solutions
· Leads multidisciplinary projects or initiatives
· Able to challenge sales strategy & create alternative solutions
· Highly developed analytical skills
· Highly developed written and oral communication skills
Internal bid management and coordination
· Experience working closely with service delivery counterparts
· Strong communication & presentation skills required
· Able to prepare Request for Proposal (RFP) responses and other sales assets
· Able to write compelling solution overviews and written RFP responses
· Project management skills necessary
· Commercially astute
**What You Can Expect:**
The anticipated range is $100-110,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· Visit for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Consultant, Solution Strategy & Design_
**Location:** _TX-Austin_
**Requisition ID:** _0459E_
**Other Locations:** _United States_