957 Design Strategy jobs in the United States
U.S. Benefits Design & Strategy, Vice President
Posted 7 days ago
Job Viewed
Job Description
As a U.S. Benefits Design and Strategy Vice President - Medical Benefits on the U.S. Benefits Design and Strategy Team, you will be responsible for managing programs within the U.S. Medical Plan. This includes overseeing vendor strategic management, plan administration, and enhancing employee experience, while ensuring seamless integration across multiple vendors.
Job Responsibilities:
- Collaborate on plan design and enhancement of vendor programs, ensuring alignment with organizational goals and objectives.
- Managing the day-to-day operations of the programs, which include medical vendor management in areas such as plan administration, product offerings, process changes, clinical policy changes, digital/customer experience, member communications, network provider changes, wellness incentive administration, escalated issues and HRA/FSA administration
- Tracking deliverables across internal and external stakeholders, understanding plan reporting/financials, participating in risk/compliance work and plan audits, helping to manage the customer experience and assisting with driving operational excellence
- Evaluating and implementing ad hoc benefits offerings or enhancements to the program, which include conducting research and analyses, defining success measures, preparing materials for senior management review and approval, and developing communication materials
- Working with the broader benefits team on developing and implementing innovative ways to engage employees in their overall well-being
- Monitoring healthcare trends and regulations; analyzing plan usage
- Partnering with stakeholders including other vendor managers, benefits administration, customer service, communications, finance, HR technology, legal, IT security, sourcing and wellness teams to ensure they conduct timely reviews of contracts, perform comprehensive assessments of vendors' technology capabilities and maintain legal and regulatory compliance for the program.
Required qualifications, capabilities, and skills
- Understanding of the healthcare marketplace, in particular vendor management
- Willingness and ability to innovate in order to drive fresh and/or unique approaches and solutions
- Must have experience working in a strategic, analytical or metric driven environment
- Ability to work in a fast-paced, time sensitive environment
- Ability to multi-task, work independently, meet deadlines, and manage multiple deliverables
- Strong and effective verbal and written communication skills, including strong presentation skills
- Solid knowledge of standard desktop applications such as MS Office (PowerPoint, Excel)
- Minimum 10 years in corporate benefits, benefits consulting or health plan/health insurance field
- Bachelor's degree required
Preferred qualifications, capabilities, and skills
- Ideal to have large firm experience (50,000 plus employees)
- Strong project management skills, with a attention to detail
- Proficiency with self-insured actuarial/financial analysis is strongly preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
Jersey City,NJ $111,625.00 - $170,000.00 / year
Director of Product Strategy & Design
Posted 24 days ago
Job Viewed
Job Description
Join to apply for the Director of Product Strategy & Design role at Canoe Intelligence Join to apply for the Director of Product Strategy & Design role at Canoe Intelligence COMPANY: Canoe Intelligence WEBSITE : TITLE: Director of Product Strategy & Design LOCATION: New York City (hybrid) or Fully Remote in the United States SALARY : $185,000-$225,000 base salary (based on NYC, will be adjusted for geo) The Role: Lead the strategic vision, product discovery, and design system for Canoe. Own the process of shaping and implementing product strategy, ensuring it is rooted in deep user research, a repeatable framework for idea evaluation, and best-in-class product systems. Build products that solve high-value customer problems and deliver measurable outcomes. What You’ll Do: Develop and articulate a long-term vision and strategy for all SaaS/data products. Lead end-to-end product discovery: conduct user research, frame jobs-to-be-done, and rigorously validate ideas with LPs, GPs, consultants, and wealth clients. Shape and maintain the product system: establish repeatable frameworks for ideation, prioritization, and go-to-market planning (Lean, JTBD, etc.). Drive implementation of design thinking across teams; coach PMs and designers in using prototyping, journey mapping, and experimentation. Build and continuously improve processes for capturing customer feedback, translating it into actionable insights, and closing the loop with clients. Lead annual/quarterly roadmap and investment planning cycles, prioritizing initiatives for the greatest business and client impact. Partner with commercial/GTM leaders to position, launch, and refine products for institutional adoption. Manage and develop product managers and designers as a center of strategic, customer-obsessed excellence What We’re Looking For: 7+ years in software product management, with deep ownership of both product strategy and product systems/process. Demonstrated mastery of user research, including qualitative/quantitative feedback, and product-market fit testing. Built and implemented a repeatable product process (ideation, discovery, validation, launch, learning) that shaped team and org culture. Deep familiarity with private markets, asset management, or institutional investment workflows. Strong record of managing and mentoring PMs/designers; builds high-performing, learning-oriented teams. Critical thinker and creative problem solver. What You’ll Get: Medical, dental, vision benefits Flexible PTO 401(k) Flexible work from home policy Home office stipend Employee Assistance Program Gym/Wifi reimbursement Education assistance Parental Leave Our Values: Client First —> Listen, and deliver client-centric solutions Be An Owner —> Take initiative, improve situations, drive positive outcomes Excellence —> Always set the highest standard for yourself and others Win Together —> 1 + 1 = 3 Who We Are: Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe’s technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe’s AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm. Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Product Management and Marketing Referrals increase your chances of interviewing at Canoe Intelligence by 2x Get notified about new Director Product Strategy jobs in Jacksonville, FL . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Director of Product Strategy & Design
Posted 17 days ago
Job Viewed
Job Description
COMPANY: Canoe Intelligence
WEBSITE :
TITLE: Director of Product Strategy & Design
LOCATION: New York City (hybrid) or Fully Remote in the United States
SALARY : $185,000-$225,000 base salary (based on NYC, will be adjusted for geo)
The Role:
Lead the strategic vision, product discovery, and design system for Canoe. Own the process of shaping and implementing product strategy, ensuring it is rooted in deep user research, a repeatable framework for idea evaluation, and best-in-class product systems. Build products that solve high-value customer problems and deliver measurable outcomes.
What You’ll Do:
- Develop and articulate a long-term vision and strategy for all SaaS/data products.
- Lead end-to-end product discovery: conduct user research, frame jobs-to-be-done, and rigorously validate ideas with LPs, GPs, consultants, and wealth clients.
- Shape and maintain the product system: establish repeatable frameworks for ideation, prioritization, and go-to-market planning (Lean, JTBD, etc.).
- Drive implementation of design thinking across teams; coach PMs and designers in using prototyping, journey mapping, and experimentation.
- Build and continuously improve processes for capturing customer feedback, translating it into actionable insights, and closing the loop with clients.
- Lead annual/quarterly roadmap and investment planning cycles, prioritizing initiatives for the greatest business and client impact.
- Partner with commercial/GTM leaders to position, launch, and refine products for institutional adoption.
- Manage and develop product managers and designers as a center of strategic, customer-obsessed excellence
What We’re Looking For:
- 7+ years in software product management, with deep ownership of both product strategy and product systems/process.
- Demonstrated mastery of user research, including qualitative/quantitative feedback, and product-market fit testing.
- Built and implemented a repeatable product process (ideation, discovery, validation, launch, learning) that shaped team and org culture.
- Deep familiarity with private markets, asset management, or institutional investment workflows.
- Strong record of managing and mentoring PMs/designers; builds high-performing, learning-oriented teams.
- Critical thinker and creative problem solver.
What You’ll Get:
- Medical, dental, vision benefits
- Flexible PTO
- 401(k)
- Flexible work from home policy
- Home office stipend
- Employee Assistance Program
- Gym/Wifi reimbursement
- Education assistance
- Parental Leave
Our Values:
- Client First —> Listen, and deliver client-centric solutions
- Be An Owner —> Take initiative, improve situations, drive positive outcomes
- Excellence —> Always set the highest standard for yourself and others
- Win Together —> 1 + 1 = 3
Who We Are:
Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe’s technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe’s AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm.
Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Strategy & Design Project Manager
Posted today
Job Viewed
Job Description
Our client seeks to understand how they can improve employment and training services to better meet the needs of Veterans and military spouses. We will help our client with designing a Customer Experience (CX) program to better understand the "moments that matter" and pain points that Veterans and those providing employment services that Veterans face. This project will encompass conducting an environmental scan to understand the current state, facilitating interviews, conducting qualitative research, creating journey maps and personas.
Project Role
Responsible for:
Set overall strategy for the project
Lead and manage a team of 4-6 people
Assist with service design and research efforts -- including leading or facilitating interviews, and focus groups, etc.
Lead the creation of project-specific deliverables, managing team contributions, and providing overall quality control
Act as main client Point of Contact, managing relationships and reporting on status throughout the project to the Executive Sponsor and key stakeholders
Develop implementation project plan and manage team toward completion of major milestones
Create status reports for leadership outlining progress of project activities, monitoring and assessing project risks, and developing mitigation strategies in collaboration with Program Manager
Work in parallel with communications lead to coordinate stakeholder activities and plan implementation
Approach every day with a 'we' mindset and willingness to collaborate with and learn from teammates
Independently manage time to complete assigned tasks or entire lines of effort as part of the larger client engagement
Be a strong critical thinker who sees the big picture while staying delivery-driven
Connect the big picture between project and client business/mission goals
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Experience leading a customer experience (CX) / service design project
Project Management Certification (e. g., Project Management Professional)
Familiarity with the Department of Labor and Veteran employment
A Bachelor's degree
Curious, problem solving, and open-minded approach to work
Eight (8) or more years of relevant consulting experience and/or project management experience
3+ years of experience leading projects, preferably in Federal Government or other public-sector contexts
Thrive in a continuous Build-Measure-Learn cycle
Engage with technology with comfort and ease (Power Point, Word, Excel, Teams, Monday, Slack, Mural, etc.)
Excellent verbal and written communication skills
Ability to obtain a Public Trust security clearance
Project Manager Consumer Strategy & Design
Posted today
Job Viewed
Job Description
Benefits from Day One
Paid Days Off from Day One
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
**Schedule: FT / Days**
**Location: 601 EAST ROLLINS STREET, Orlando, 32803**
**The community youll be caring for:**
Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando. Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
**Job Summary:**
The **Project Manager** will provide a wide range of support for the Central Florida Division's Consumer Strategy and Design team. The core responsibility is to ensure the successful execution of division-wide projects and consumer initiatives by ensuring smooth and effective workflows and meeting established deadlines. The Project Manager provides direct support to Product and Program Managers in addition to the Director to support agility. The primary focus is on documentation, logistics and strategic planning for all active design projects across the team. This includes maintaining project plans in collaboration with Product Managers, tracking and managing project budgets and vendor payments, and creating accountability by proactively driving agendas, meeting notes and follow ups for key workstreams. This includes cross-functional collaboration and ensuring project management and tracking is occurring within the appropriate processes and tools. The Project Manager will help develop project timelines based on strategic prioritization, planning, and resource utilization. This role is cross-functional as it works closely with workstreams across the consumer scope and interfaces with consumer leaders from the different business entities across the organization. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. In addition, the Project Manager reports directly to the Director of Strategy & Design and supports the development and management of agendas, presentations, and team budgets.
**You Will Be Responsible For:**
+ Develops, and/or partners with other assigned product managers or initiative leaders to ensure the development of, the full project plan for each initiative according to standards set by the consumer team.
+ Project plans include, but are not limited to, project scope of work, project timelines, communication plan and updates to appropriate stakeholders, project deliverables, defined measurements, metrics, activation, and sustainment strategies for all Consumer Strategy & Design projects undertaken.
+ Maintains visibility into all projects within Consumer Strategy & Design scope so leadership can evaluate and execute rapid decision making on strategic initiatives; Develop an overall project view focused on critical priorities to help move projects along and mitigate issues whenever appropriate. This includes maintaining a balanced scorecard to report on key metrics.
+ Monitor project risks and scope creep early and often to foresee/identify potential problems, and proactively identify and present solutions to management.
+ Collaborates with internal and external subject matter expert stakeholders to understand processes and timelines in order to build accurate and integrated project timelines and deliverables.
+ Develop personnel and operational budgets reflecting appropriate funding for all relevant functions and programs. Monitor and evaluate spending with a goal of maximizing cost-effectiveness of operations. Produce financial and operational reports as requested.
+ Manage and regularly update all project details in our project management system.
+ Maintain records of project plans and materials.
+ Build compelling presentations to management on project updates, project cycle, and expected results.
+ Collaborate with internal stakeholders to deliver agreed upon requirements, through timely and accurate documentation and effective management of partners to meet key deliverables.
+ Proactively develops agendas and presentation materials for key meetings.
Qualifications
**What Will You Need:**
**Education and Experience Required:**
+ Bachelor's
+ 5 Related Experience
+ Displays high competency in project management, working in a fast-paced and complex environment, execution of large projects, and working under multiple and competing deadlines
+ Highly proficient in Microsoft Word, Outlook, Excel, and PowerPoint
+ Possesses strong skills in organization, prioritization, and able to complete large amounts of work effectively and efficiently
+ Demonstrated superior matrix management and partnering skills; Ability to thrive in a dynamic hands-on environment that requires a consultative approach and solutions that span multiple business units
+ Ability to understand, explain, and suggest interrelationships between business and technology strategies; Ability to learn and use strong business acumen to support strategic alignment of initiatives
**Preferred:**
+ Master's Preferred
+ Project Management Professional (PMP)
+ Certification related to change management
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
**Category:** Patient Experience
**Organization:** AdventHealth Orlando
**Schedule:** Full-time
**Shift:** 1 - Day
**Req ID:** 25025055
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Human Resource Strategy Design Consultant IV
Posted today
Job Viewed
Job Description
This individual contributor is primarily responsible for implementing the strategic direction for the business in support of designated functional HR area and supporting the design, development, and execution of HR practices, programs, and initiatives.
Essential Responsibilities:
+ Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
+ Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities.
+ Implements the strategic direction for the business in support of designated functional HR area by staying abreast of internal and external perspectives, data trends, HR laws and regulations, and best practices; managing portions of complex projects/programs including assisting with design and developing project plans; polling data and conducting basic analysis; creating presentations to HR and business leadership; and tracking against SLAs and other key performance indicators.
+ Supports the design, development, and execution of HR practices, programs, and initiatives by assisting with the implementation of tools, systems, and programs; building buy-in across HR and business partners; identifying and raising gaps in execution or communication; measuring performance against plans and business objectives; and identifying opportunities to modify design and implementation strategies as appropriate.
Minimum Qualifications:
+ Bachelors degree in Human Resources, Business, Social Science, Public Administration or related field and Minimum six (6) years experience in human resources, business operations, or a field specified in the job posting. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
Additional Requirements:
COMPANY: KAISER
TITLE: Human Resource Strategy Design Consultant IV
LOCATION: Oakland, California
REQNUMBER: 1369956
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Experience Design Lead - Retail Strategy & Planning
Posted 10 days ago
Job Viewed
Job Description
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Experience Design Lead, you will be within PNC's Retail Strategy & Planning organization.
This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion. Preferred Locations include Pittsburgh, PA & Cleveland, OH.
**Job Description**
+ Transforms complex tasks into intuitive, accessible and easy-to-use designs through the entire experience lifecycle, from the first-time user to the expert.
+ Leads and guides the discovery of customer and business needs through contextual inquiries, generative and quantitative research. Uncovers customer latent needs and creates vision to meet those needs.
+ Sets the design direction and strategy. Leads others to execute visual, information, interaction and service design elements of the initiative that meets business and customer needs and delights customers. Communicates the initiative and product to others, including senior management, through user journeys, storyboards, prototypes, wireframes and other materials.
+ Sets the direction for usability of new and existing products, makes adjustments to align with shifting customer expectations.
+ Establish research methods and strategies, conduct studies, and present findings that will inform improvements in the customer experience.
+ Coaches and mentors junior staff; Assists management team in training new staff.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing
**Competencies**
Business Analytics, Creativity, Design Thinking, Effective Communications, Graphic Visualization, Group Facilitation, Product Development Life Cycle, Requirements Analysis, Solutions Development, User Experience Design, User Interface Design
**Work Experience**
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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Experience Design Lead - Retail Strategy & Planning
Posted 10 days ago
Job Viewed
Job Description
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Experience Design Lead, you will be within PNC's Retail Strategy & Planning organization.
This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion. Preferred Locations include Pittsburgh, PA & Cleveland, OH.
**Job Description**
+ Transforms complex tasks into intuitive, accessible and easy-to-use designs through the entire experience lifecycle, from the first-time user to the expert.
+ Leads and guides the discovery of customer and business needs through contextual inquiries, generative and quantitative research. Uncovers customer latent needs and creates vision to meet those needs.
+ Sets the design direction and strategy. Leads others to execute visual, information, interaction and service design elements of the initiative that meets business and customer needs and delights customers. Communicates the initiative and product to others, including senior management, through user journeys, storyboards, prototypes, wireframes and other materials.
+ Sets the direction for usability of new and existing products, makes adjustments to align with shifting customer expectations.
+ Establish research methods and strategies, conduct studies, and present findings that will inform improvements in the customer experience.
+ Coaches and mentors junior staff; Assists management team in training new staff.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing
**Competencies**
Business Analytics, Creativity, Design Thinking, Effective Communications, Graphic Visualization, Group Facilitation, Product Development Life Cycle, Requirements Analysis, Solutions Development, User Experience Design, User Interface Design
**Work Experience**
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Director, Sales Enablement Strategy & Design (Boston)
Posted 1 day ago
Job Viewed
Job Description
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Our team is deeply passionate about the seller experience. We are a global support function recognized as best in class, consistently delivering high-quality, engaging, and impactful content at scale, with a direct correlation to increased sales performance. We are proactive rather than reactive, inspect what we expect, and foster a culture of ongoing development. We contribute directly to PTC being a destination employer.
Impact:
Our efforts have a direct correlation to increased sales performance. By delivering high-quality, engaging, and impactful content, we ensure our sales teams are equipped with the tools and knowledge they need to succeed. Our proactive approach and commitment to excellence help us stay ahead of the curve and continuously improve.
Team:
As the leader of this team, you will be part of an ecosystem where learning from each other is paramount. We value diverse backgrounds and skillsets, recognizing that no two roles or individuals are the same. Our mission is to create an environment where everyone can thrive and contribute to our collective success.
Join us at PTC and be a part of a team that is shaping the future of sales enablement!
Day-To-Day:
- Develop and implement a consistent and comprehensive content strategy that aligns with sales goals and drives engagement.
- Leverage data to provide actionable insights and measure the effectiveness of sales enablement initiatives.
- Design and execute a robust onboarding program that accelerates new hire productivity and integration, with a focus on accountability.
- Create and manage career development programs that support the growth and advancement of sales team members.
- Ensure consistency and quality in instructional design across all training programs.
- Oversee the creation of high-quality, impactful content across several modalities that supports sales efforts and drives performance.
Preferred Skills and Knowledge:
- Strong leadership skills with a track record of managing and developing high-performing teams.
- Excellent communication and interpersonal skills.
- Ability to analyze data and translate insights into actionable strategies.
- Experience with content management systems and sales enablement platforms.
- Knowledge of the latest trends and best practices in sales enablement and instructional design.
- Exceptional relationship-building skills to foster collaboration and drive cross-functional initiatives.
Preferred Experience:
- Experience in a global or multi-national organization.
- Background in developing and implementing large-scale training programs.
Basic Qualifications:
- Bachelor's degree in Business, Marketing, Education, or a related field; advanced degree preferred.
- Minimum of 5 years proven experience in sales enablement.
At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity and Affirmative Action Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
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