6,664 Digital Retail jobs in the United States
Team Lead, Business Operations - Digital Retail
Posted 22 days ago
Job Viewed
Job Description
This position will support RouteOne's Business Operations responsibilities for our Digital Retail business. Digital Retail at RouteOne consists of various products and services that expand our suite of solutions to online customers. These offerings therefore require creative and robust operational solutions that span customer enrollment, training, and ongoing support. The Team Lead, Business Operations - Digital Retail will be responsible for working across our teams to oversee and support solutions for RouteOne's customers and internal team. As the Team Lead, assist teammates in identification and implementation of continuous improvement needs for Digital Retail when applicable, and advocate for constant innovation and improvements to improve RouteOne customer service.
Job Requirements
- Support RouteOne's Digital Retail solutions related to call center (service desk), customer enrollment and general customer support needs working in coordination with multiple teams inside and outside, Business Operations.
- Facilitate coordination amongst RouteOne's operational teams as new Digital Retail products are developed and deployed.
- Support new customer implementations of Digital Retail solutions, executing the tasks needed to ensure their successful launch and ongoing functions.
- Act as point of central contact for RouteOne stakeholder groups, and customers, related to operational needs for Digital Retail solutions.
- Lead completion of customer enrollment and launch activities, coordinating across various operations teams and managing both RouteOne and 3rd party staff when necessary.
- Perform hands on support for RouteOne customers and stakeholders when needed serving as Operational SME on the products, services and their implementations.
- Oversee staff that are assigned to focus on Digital Retail Operations. Develop and leverage robust OKRs and KPIs on Digital Retail Operations, using data and insights to manage our operations and make them better.
- Work closely with Leadership peers on Business Operations team to provide leadership and direction to the overall department, including continually identifying mechanisms to improve performance and advance employee well-being.
- Manage direct staff members, as applicable, including but not limited to:
- Ensure staff members have the tools, training and support they need to be successful in their assigned responsibilities at RouteOne.
- Ensure staff members are performing assigned duties at expected level of performance and quality, while demonstrating the expected behaviors (respect, transparency, collaboration, etc.) towards their customers and peer groups.
- Setting annual and ongoing performance objectives for their team, consistent with broader Business Operation objectives and those of broader department and RouteOne as a whole.
- Working with individual staff members to set their individual performance and personal objectives.
- Conduct ongoing (and structured scheduled) performance assessments of staff members.
- Maintain safety, security, and privacy standards throughout all areas of responsibility.
Knowledge
- Proven experience in identifying and clarifying business needs and leading efforts to deliver solutions to meet those needs.
- Proven experience in overseeing operational activities at a high performing technology company.
- Proven experience in leading and aligning various teams in support of business objectives.
- Subject Matter Expertise on RouteOne's Digital Retail products and services and how they function to deliver great experiences for our customers (this knowledge will be gained on the job through training, etc.)
- Experience in automotive finance and automotive dealership technology is beneficial but not required.
Skills
- Strong analytical skills and familiarity with various data and reporting suites (e.g., Excel, Tableau, Salesforce, internal system reporting resources).
- Experience with ITSM and Call Center technology.
- Experience with Salesforce a plus.
- Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.) and Microsoft Visio.
Abilities
- Excellent interpersonal, written, and oral communications skills.
- Strong organizational and analytical skills.
- Ability to manage time and multiple priorities.
- Strong relationship builder both within and across organizations.
Other Essential Requirements
- 5+ years' experience in customer service functions and/or related automotive industry experience.
- Bachelor's degree from an accredited university is preferred.
senior manager, Digital Retail Experiences - Latin America & Caribbean
Posted today
Job Viewed
Job Description
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
Are you an innovative problem-solver interested in the intersection of the digital and physical customer experience? If you're a passionate digital marketer looking to create and manage integrated go-to-market strategies, join the Latin America & Caribbean CMP (Customer Marketing & Product) team to lead the Digital Retail Experience function - a high impact role where creativity, strategy, technology, and business management meet. This role contributes to the success of digital customer experience agenda at Starbucks LAC (Latin America & Caribbean) by developing new, effortless, and delightful experiences that uplift the everyday. You will excel in this role if you are a self-motivated person who can see opportunities and act on them, with a strong strategic and analytical mindset, a strong focus on the customer experience, and enthusiastic about bringing meaningful change for Starbucks.
This role works with other managers in Miami, Seattle, as well as market licensees and other external organizations. The ideal candidate will be an accomplished marketer who is comfortable crafting big-picture strategies and assuring work is executed flawlessly. At Starbucks, digital marketing managers have a demonstrated ability to craft and orchestrate cross-channel digital, loyalty, convenience, and personalization plans that deliver customer value and exceed business objectives. Your ability to source and synthesize insights and business objectives into a world-class program that elicits great ideas from cross-functional teams will set you apart from the field.
_As a_ **_senior manager, Digital Retail Experiences - Latin America & the Caribbean,_** _you will._
+ Understand and share customer needs and emerging trends within the space.
+ Bring together teams across marketing, finance, research, UX design, and tech to align strategic goals, objectives, and key results including developing business cases and gaining approval and alignment across teams.
+ Create and manage digital customer experience strategies, including developing and tracking appropriate success metrics, goals, and budgets.
+ Manage data collection and analysis to generate insights and business/brand building actions.
+ Recommend strategy and tactics to senior management. Evaluates, prioritizes, and leads decisions regarding loyalty programs (structure, benefits, engagement), convenience channels (i.e.: delivery, mobile ordering), partnerships, and other tactical opportunities based on expected performance and financial viability.
+ Assure strategies and tactics will be engaging and effective in digital/delivery channels while maintaining brand integrity.
_We'd love to hear from people with:_
+ Bachelor's degree with a concentration in business, marketing, technology, digital or a similar field
+ Minimum of 5 years of experience in digital marketing
+ Experience in creating integrated marketing plans
+ Digital channels and data management experience
+ Familiarity in sourcing customer insights and taking ideas from concept to launch
+ Developing and delivering presentations to executive level audiences
+ Preferred experience with business tools like Tableau
+ Previous team leadership experience
+ Consolidate data, draw insights, and build storylines to present complicated material effectively
+ Lead through ambiguity and create clarity on goals and objectives
+ Basic knowledge of Agile practices and/or Human Centered Design preferred
+ Interest in technology, digital innovation, data management, analytics and insights
+ Working knowledge of Spanish is required
+ Willingness to travel 20% of time both domestic and internationally
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We believe we do our best work when we're together, which is why we're onsite four days a week at our office in Coral Gables, Florida!
**Join us and inspire with every cup. Apply today!**
_Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law._
_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances._
_Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _or 1 ._
Digital Imaging Retail Sales Associate
Posted today
Job Viewed
Job Description
As a Digital Imaging Retail Sales Associate, you'll create world-class shopping experiences for our customers shopping for cameras, drones and related accessories. You'll provide full service and solutions to customers while achieving revenue, margin and operational targets. After completing your training, you'll work closely with other employees to demonstrate, promote and sell products and services.
What you'll do:
- Achieve team and individual goals while enabling an excellent customer shopping experience
- Apply a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience
- Embrace our learning culture to continuously improve existing skills while acquiring new ones
- Maintain assigned department's merchandising and readiness to serve customers
- Provides feedback on products and customer engagement with vendor partners, representatives and market teams.
- Coaches and trains coworkers on new vendor technology and services
Basic qualifications:
- Working and thriving in a fast-paced, team-oriented environment
- Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
Preferred qualifications:
- Prior experience serving as a specialist in premium, luxury, or complex technology solutions
- 1 year of experience working with consumer electronics
What's in it for you: We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
About us: As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Digital Imaging Retail Sales Associate
Posted today
Job Viewed
Job Description
As a Digital Imaging Retail Sales Associate, youll create world-class shopping experiences for our customers shopping for cameras, drones and related accessories. Youll provide full service and solutions to customers while achieving revenue, margin Sales Associate, Retail Sales, Imaging, Digital, Retail, Associate
Digital Imaging Retail Sales Associate
Posted today
Job Viewed
Job Description
As a Digital Imaging Retail Sales Associate, youll create world-class shopping experiences for our customers shopping for cameras, drones and related accessories. Youll provide full service and solutions to customers while achieving revenue, margin Sales Associate, Retail Sales, Imaging, Digital, Retail, Associate
Digital Imaging Retail Sales Associate
Posted 3 days ago
Job Viewed
Job Description
As a Digital Imaging Retail Sales Associate, you'll create world-class shopping experiences for our customers shopping for cameras, drones and related accessories. You'll provide full service and solutions to customers while achieving revenue, margin and operational targets. After completing your training, you'll work closely with other employees to demonstrate, promote and sell products and services.
What You'll Do
- Achieve team and individual goals while enabling an excellent customer shopping experience
- Apply a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience
- Embrace our learning culture to continuously improve existing skills while acquiring new ones
- Maintain assigned department's merchandising and readiness to serve customers
- Provides feedback on products and customer engagement with vendor partners, representatives and market teams
- Coaches and trains coworkers on new vendor technology and services
Basic Qualifications
- Working and thriving in a fast-paced, team-oriented environment
- Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
Preferred Qualifications
- Prior experience serving as a specialist in premium, luxury, or complex technology solutions
- 1 year of experience working with consumer electronics
What's In It For You We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
About Us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Job Category: Retail Group
Job Level: Individual Contributor
Minimum Pay: $15.00
Maximum Pay: $19.22
Store Number or Department: 000333 Saint Matthews KY Store
Address Line 1: 5085 Shelbyville Rd
City: Louisville
State: Kentucky
Zip: 40207-3309
Benefits: Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.
Digital Imaging Retail Sales Associate
Posted 3 days ago
Job Viewed
Job Description
As a Digital Imaging Retail Sales Associate, you'll create world-class shopping experiences for our customers shopping for cameras, drones and related accessories. You'll provide full service and solutions to customers while achieving revenue, margin, and operational targets. After completing your training, you'll work closely with other employees to demonstrate, promote, and sell products and services.
What You'll Do
- Achieve team and individual goals while enabling an excellent customer shopping experience
- Apply a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience
- Embrace our learning culture to continuously improve existing skills while acquiring new ones
- Maintain assigned department's merchandising and readiness to serve customers
- Provides feedback on products and customer engagement with vendor partners, representatives, and market teams
- Coaches and trains coworkers on new vendor technology and services
Basic Qualifications
- Working and thriving in a fast-paced, team-oriented environment
- Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
Preferred Qualifications
- Prior experience serving as a specialist in premium, luxury, or complex technology solutions
- 1 year of experience working with consumer electronics
What's In It For You We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
About Us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online, and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Req #: 989180BR
Brand: Best Buy
Job Category: Retail Group
Job Level: Individual Contributor
Minimum Pay: $15.30
Maximum Pay: $22.37
Store Number or Department: 000830 Tacoma WA Store
Address Line 1: 2214 S 48th St
City: Tacoma
State: Washington
Zip: 98409-7156
Benefits: Benefits include medical, dental, vision, life and AD&D insurance, disability, 401(k), employee discount, 11 days paid time off, paid leave, caregiver pay, 7 holidays, stock purchase and more. See benefitsguide.bestbuy.com. Eligible for incentive pay.
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Digital Imaging Retail Sales Associate
Posted 3 days ago
Job Viewed
Job Description
As a Digital Imaging Retail Sales Associate, youll create world-class shopping experiences for our customers shopping for cameras, drones and related accessories. Youll provide full service and solutions to customers while achieving revenue, margin Sales Associate, Retail Sales, Imaging, Digital, Retail, Associate
Digital Imaging Retail Sales Associate
Posted 3 days ago
Job Viewed
Job Description
As a Digital Imaging Retail Sales Associate, youll create world-class shopping experiences for our customers shopping for cameras, drones and related accessories. Youll provide full service and solutions to customers while achieving revenue, margin Sales Associate, Retail Sales, Imaging, Digital, Retail, Associate
Digital Imaging Retail Sales Associate
Posted 3 days ago
Job Viewed
Job Description
Job DescriptionAs a Digital Imaging Retail Sales Associate, you'll create world-class shopping experiences for our customers shopping for cameras, drones and related accessories. You'll provide full service and solutions to customers while achieving revenue, margin and operational targets. After completing your training, you'll work closely with other employees to demonstrate, promote and sell products and services.What you'll doAchieve team and individual goals while enabling an excellent customer shopping experienceApply a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experienceEmbrace our learning culture to continuously improve existing skills while acquiring new onesMaintain assigned department's merchandising and readiness to serve customersProvides feedback on products and customer engagement with vendor partners, representatives and market teams.Coaches and trains coworkers on new vendor technology and servicesBasic qualificationsWorking and thriving in a fast-paced, team-oriented environmentWorking a flexible schedule that matches your availability (weekends, nights, holidays, etc.)Preferred qualificationsPrior experience serving as a specialist in premium, luxury, or complex technology solutions1 year of experience working with consumer electronicsWhat's in it for youWe're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include:Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for your physical and mental well-beingAbout usAs part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™Best Buy is an equal opportunity employer.Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.BenefitsBest Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.