9,555 Digital Solutions jobs in the United States

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
_A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche._
The Digital Solutions Engineer delivers expert technical consulting and implementation support for RDC digital products, including installation, integration, auto verification, testing, and ongoing maintenance. This role ensures seamless connectivity between RDC instruments and customer systems (LIS, EMR, etc.), while also providing basic training and post-go-live support. Partnering with Field Project Managers, the engineer evaluates customer needs, defines specifications, and oversees all technical post-sale activities-ensuring timely, compliant, and effective solution delivery. Responsibilities include leading remote and on-site pre-planning discussions, configuration, validation, troubleshooting, and issue resolution for hardware, software, networking, and security components. The role requires frequent travel (25%+), strong project leadership, and the ability to manage expectations, mitigate risks, and collaborate cross-functionally with customers and internal teams. A seasoned professional in the diagnostic space, this engineer tackles complex challenges, supports process improvement initiatives, and ensures alignment with quality and regulatory standards.
**The Opportunity:**
+ Lead the end-to-end implementation of Digital product solutions, including gathering and documenting customer requirements-especially for complex features like auto verification-to maximize the Roche Diagnostics (RDC) solution.
+ Collaborate with customers, stakeholders, and internal teams to design, implement, and validate tailored digital workflows, ensuring alignment with clinical and operational goals.
+ Serve as the primary point of contact for integration projects, managing scope, timelines, deliverables, and stakeholder expectations while ensuring resource alignment and regulatory compliance.
+ Oversee on-site and remote installations, providing technical leadership, troubleshooting support, and escalation management during installation and post-go-live phases to ensure solution effectiveness and customer satisfaction.
+ Perform validation and optimization of Digital/IT solutions, ensuring full functionality and adoption of product features through routine follow-up and customer engagement.
+ Monitor project progress, maintain internal tracking systems, and drive cross-functional collaboration between customers, Roche, and third-party vendors.
+ Identify and lead opportunities for continuous improvement, providing actionable feedback to global teams, marketing, and product development on customer needs and potential product enhancements.
+ Develop consulting tools, training materials, and installation guides to support scalable service offerings and consistent solution delivery.
**Who You Are:**
+ Bachelor's Degree in Computer Science, Information Technology, Medical Technology, Life Sciences and two years of laboratory IT, general IT, product line experience or 4 years experience
**Preferred**
+ Strong technical expertise across key platforms and technologies, including Microsoft Windows, Oracle, Apache, Intersystems Cache, and security frameworks.
+ Fluent in healthcare integration standards and regulatory requirements, such as HL7, ASTM, IHE, DICOM, ADT, and HIPAA.
+ Deep understanding of the clinical laboratory environment, including LIS functionality, diagnostic workflows, and RDC Digital Solution integration with instruments.
+ Proven ability to analyze and troubleshoot complex, multi-system issues; applies critical thinking to resolve technical and operational challenges.
+ Effective communicator with the ability to translate technical concepts for non-technical audiences and collaborate across cross-functional teams.
+ Comfortable engaging directly with customers during high-impact escalations, offering operational and organizational insight to drive resolution.
+ Skilled in evaluating complex systems and applying logical frameworks, including rule-based algorithms and Boolean logic.
+ Capable of managing multiple projects simultaneously, balancing timelines, priorities, and stakeholder expectations.
**Additional Information**
+ Relocation benefits are not available for this posting
+ Company car is not provided with this position.
+ This is a field-based, full-time remote position
The expected salary range for this position based on the primary location of Indianapolis is $82,600.00 to $153,400.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits ( we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants ( .

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
_A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche._
The Digital Solutions Engineer delivers expert technical consulting and implementation support for RDC digital products, including installation, integration, auto verification, testing, and ongoing maintenance. This role ensures seamless connectivity between RDC instruments and customer systems (LIS, EMR, etc.), while also providing basic training and post-go-live support. Partnering with Field Project Managers, the engineer evaluates customer needs, defines specifications, and oversees all technical post-sale activities-ensuring timely, compliant, and effective solution delivery. Responsibilities include leading remote and on-site pre-planning discussions, configuration, validation, troubleshooting, and issue resolution for hardware, software, networking, and security components. The role requires frequent travel (25%+), strong project leadership, and the ability to manage expectations, mitigate risks, and collaborate cross-functionally with customers and internal teams. A seasoned professional in the diagnostic space, this engineer tackles complex challenges, supports process improvement initiatives, and ensures alignment with quality and regulatory standards.
**The Opportunity:**
+ Lead the end-to-end implementation of Digital product solutions, including gathering and documenting customer requirements-especially for complex features like auto verification-to maximize the Roche Diagnostics (RDC) solution.
+ Collaborate with customers, stakeholders, and internal teams to design, implement, and validate tailored digital workflows, ensuring alignment with clinical and operational goals.
+ Serve as the primary point of contact for integration projects, managing scope, timelines, deliverables, and stakeholder expectations while ensuring resource alignment and regulatory compliance.
+ Oversee on-site and remote installations, providing technical leadership, troubleshooting support, and escalation management during installation and post-go-live phases to ensure solution effectiveness and customer satisfaction.
+ Perform validation and optimization of Digital/IT solutions, ensuring full functionality and adoption of product features through routine follow-up and customer engagement.
+ Monitor project progress, maintain internal tracking systems, and drive cross-functional collaboration between customers, Roche, and third-party vendors.
+ Identify and lead opportunities for continuous improvement, providing actionable feedback to global teams, marketing, and product development on customer needs and potential product enhancements.
+ Develop consulting tools, training materials, and installation guides to support scalable service offerings and consistent solution delivery.
**Who You Are:**
+ Bachelor's Degree in Computer Science, Information Technology, Medical Technology, Life Sciences and two years of laboratory IT, general IT, product line experience or 4 years experience.
**Preferred**
+ Strong technical expertise across key platforms and technologies, including Microsoft Windows, Oracle, Apache, Intersystems Cache, and security frameworks.
+ Fluent in healthcare integration standards and regulatory requirements, such as HL7, ASTM, IHE, DICOM, ADT, and HIPAA.
+ Deep understanding of the clinical laboratory environment, including LIS functionality, diagnostic workflows, and RDC Digital Solution integration with instruments.
+ Proven ability to analyze and troubleshoot complex, multi-system issues; applies critical thinking to resolve technical and operational challenges.
+ Effective communicator with the ability to translate technical concepts for non-technical audiences and collaborate across cross-functional teams.
+ Comfortable engaging directly with customers during high-impact escalations, offering operational and organizational insight to drive resolution.
+ Skilled in evaluating complex systems and applying logical frameworks, including rule-based algorithms and Boolean logic.
+ Capable of managing multiple projects simultaneously, balancing timelines, priorities, and stakeholder expectations.
**Additional Information**
+ Relocation benefits are not available for this posting
+ Company car is not provided with this position.
+ This is a field-based, full-time remote position
The expected salary range for this position based on the primary location of Indianapolis is $82,600.00 to $153,400.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits ( we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants ( .

**Role Overview**
**As a natural communicator and problem-solver, you thrive on Execution. You're also an expert at deploying digital innovations and technology as you build strong, collaborative relationships.**
**Sodexo is seeking a Digital Solutions Manager** to join our Marketing team, supporting the Universities and K-12 Schools segments. This is an exciting opportunity for a strategic thinker and natural communicator who thrives on execution and innovation. In this role, you'll lead the deployment of digital solutions and technologies that elevate the consumer experience and drive operational excellence. Acting as a key connector between corporate stakeholders and on-site operators, you will ensure the successful adoption, optimization, and scale of digital tools across a dynamic and growing portfolio.
This is a highly collaborative role focused on driving mobile commerce adoption, leading digital deployments, managing cross-functional relationships, and delivering impactful results.
***This position will require up to 50% travel, and the candidate ideally resides in the regional area for which they will support in the United States!***
**What You'll Do**
+ Lead end-to-end deployment and execution of digital innovation tools (including the **Everyday App** , robotics, mobile commerce platforms, and more) at Sodexo-operated sites across your assigned region.
+ Act as a regional **ambassador for digital transformation** , ensuring each campus is supported throughout implementation and adoption.
+ Partner closely with internal stakeholders (Product, Service Ops, Marketing, Menu, Tech, Field Ops) to align on business goals and successful deployment strategies.
+ Deliver training and support to field teams and operators; troubleshoot issues, escalate when needed, and provide feedback for future product iterations.
+ Track, analyze, and report on digital adoption KPIs, mobile transactions, and user experience to drive consumer engagement and organic growth.
+ Serve as a subject matter expert for Sodexo's digital innovation portfolio, sharing expertise and best practices internally and externally.
+ Provide business continuity support, ensuring on-site teams are confident and prepared to operate digital solutions independently.
**What We Offer**
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
+ Medical, Dental, Vision Care and Wellness Programs
+ 401(k) Plan with Matching Contributions
+ Paid Time Off and Company Holidays
+ Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
**What You Bring**
+ **Excellent communication and influencing skills** , with a natural ability to connect, align, and lead across diverse stakeholder groups.
+ **Proven experience managing digital deployments** or operational rollouts at scale-especially within multi-unit or enterprise-level environments.
+ Strong **project management and change management** capabilities, with the ability to prioritize competing demands and navigate ambiguity.
+ Analytical thinking and a **solution-oriented mindset** , able to troubleshoot tech-based solutions and interpret data to inform decisions.
+ Familiarity with **B2B2C environments** ; past experience managing vendor/client relationships is a plus.
+ A flexible, growth-oriented attitude, and comfort with a **high-travel** position (up to 50%).
+ Experience in mobile commerce, digital marketing, or operations technology is preferred.
**Who We Are**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form ( .
**Qualifications & Requirements**
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Functional Experience - 3 years
**Location** _US-MA-Boston_
**System ID** _ _
**Category** _Marketing_
**Employment Status** _Full-Time_
_Exempt_
**Posted Range** _$56300 to $ _
**Company : Segment Desc** _UNIVERSITIES_
_Remote_

**Digital Solutions Director**
**Location:** This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.
_Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location will not be considered for employment, unless an accommodation is granted as required by law_
The **Digital Solutions Director** is responsible for supporting the growth and development of digital experience and strategies across markets. This role is essential for strategic alignment, cross-functional planning, and long-term road mapping in medical cost management. It involves translating insights and technological capabilities into actionable business strategies, coordinating enterprise initiatives, and identifying innovation and growth opportunities. Acting as a liaison between business leadership, analytics, and platform development teams, the role ensures cohesive and forward-thinking execution.
**How You Will Make an Impact**
- Responsible for developing strategies, programs and solutions based on business priorities, consumer insights and industry trends that support digital strategy.
- Responsible for researching and evaluating new digital market concepts / solutions and determining if and how they would best fit into the existing portfolio of services.
- Develop strategic road maps, competitive benchmark assessments, and identify or evaluate potential solutions that could support the market offer.
- Works with business partners and foster multidisciplinary collaboration to both create business cases and ensure the deployment of solutions that engage target populations and address market needs.
- Partners with leaders and associates in the broader enterprise digital solutions organization to align priorities and strategies.
- Responsible for gathering and assessing market requirements through competitive intelligence and emerging trends, stakeholder and consumer feedback.
**Minimum Requirements**
Requires a BA/BS degree in related field and a minimum of 10 years of related experience in solution strategy, digital product management and development of digital software products; or any combination of education and experience, which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experiences**
- Strategic Communication: Expertise in creating compelling narratives and presentations for diverse audiences is preferred.
- Leadership Alignment: Ability to align strategic initiatives with leadership priorities and ensure effective execution is preferred.
- Project Management: Skilled in managing action items, tracking progress, and ensuring timely follow-ups is preferred.
- Collaboration: Proven ability to foster cross-functional collaboration and streamline processes across teams is preferred.
- Innovation and Technology Integration: Strong understanding of IT and business strategy alignment to drive technology adoption and business growth is preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

**Digital Solutions Director**
**Location:** This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.
_Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location will not be considered for employment, unless an accommodation is granted as required by law_
The **Digital Solutions Director** is responsible for supporting the growth and development of digital experience and strategies across markets. This role is essential for strategic alignment, cross-functional planning, and long-term road mapping in medical cost management. It involves translating insights and technological capabilities into actionable business strategies, coordinating enterprise initiatives, and identifying innovation and growth opportunities. Acting as a liaison between business leadership, analytics, and platform development teams, the role ensures cohesive and forward-thinking execution.
**How You Will Make an Impact**
- Responsible for developing strategies, programs and solutions based on business priorities, consumer insights and industry trends that support digital strategy.
- Responsible for researching and evaluating new digital market concepts / solutions and determining if and how they would best fit into the existing portfolio of services.
- Develop strategic road maps, competitive benchmark assessments, and identify or evaluate potential solutions that could support the market offer.
- Works with business partners and foster multidisciplinary collaboration to both create business cases and ensure the deployment of solutions that engage target populations and address market needs.
- Partners with leaders and associates in the broader enterprise digital solutions organization to align priorities and strategies.
- Responsible for gathering and assessing market requirements through competitive intelligence and emerging trends, stakeholder and consumer feedback.
**Minimum Requirements**
Requires a BA/BS degree in related field and a minimum of 10 years of related experience in solution strategy, digital product management and development of digital software products; or any combination of education and experience, which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experiences**
- Strategic Communication: Expertise in creating compelling narratives and presentations for diverse audiences is preferred.
- Leadership Alignment: Ability to align strategic initiatives with leadership priorities and ensure effective execution is preferred.
- Project Management: Skilled in managing action items, tracking progress, and ensuring timely follow-ups is preferred.
- Collaboration: Proven ability to foster cross-functional collaboration and streamline processes across teams is preferred.
- Innovation and Technology Integration: Strong understanding of IT and business strategy alignment to drive technology adoption and business growth is preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Job Description

Job Description

At TydenBrooks, we don’t just create security seals; we build trust, safety, and productivity worldwide. As the leading provider of security seals globally, our mission is simple but powerful: to make the world safer, healthier, and more productive.

Are you ready to make an impact? Join TydenBrooks and be part of a mission-driven company where your ideas and actions matter as our Digital Solutions Specialist at our Tallapoosa, GA facility.

SUMMARY:

Digital Solutions Specialist helps to improve transportation security and traceability for our customers through the promotion of innovative digital solutions. This is primarily an inside sales role but may require up to 15% travel as needed to develop opportunities.

PRIMARY DUTIES & RESPONSIBILITIES (Including but not limited to):

Sales and Customer Engagement:

• Track and advance existing customer opportunities from trial to implementation.
• Identify, qualify, and convert leads into customers through outbound calls, emails, and online interactions.
• Develop and maintain strong relationships with prospective and existing customers.
• Understand customer needs and present appropriate products to meet their requirements.
• Provide accurate product information, pricing, and recommendations to customers.

Pipeline Management:

• Manage and update the CRM system with accurate customer and sales information.
• Maintain a healthy sales pipeline by regularly following up on leads and opportunities.
• Prioritize opportunities to maximize lead conversion.
• Monitor sales metrics and report on performance to management.

Collaboration and Strategy:

• Work closely with the marketing team to align lead generation and content strategies based on interactions with prospective and existing customers.
• Share thoughts on best practices for inside sales strategies based on past experiences to ensure continuous improvement.
• Collaborate with the field sales team and dealer representatives when needed to advance an opportunity.
• Provide feedback to product and marketing teams based on customer interactions and market trends.

Professional Development:

• Stay updated on industry trends, product knowledge, and competitors.
• Participate in training sessions to enhance sales techniques and product expertise.

SECONDARY DUTIES & RESPONSIBILITIES (Including but not limited to):

Customer Support:

• Handles customer complaints or concerns quickly and professionally to maintain good customer relationships.
• Respond to internal and external inquiries on pricing, part numbers, and shipping costs.

Education and Training:

• • Assist with the instruction and demonstration of TydenBrooks digital solutions as needed, both internally and externally.
  • Conduct online educational webinars as needed to engage end customers.

The Digital Solutions Specialist’ duties have a focused scope. Central to this scope is high-quality, high-volume engagement with prospective customers. The role performs according to company goals and objectives, exercising independent judgment in interpreting precedents and adapting procedures to fit conditions.

This role makes a substantial contribution to the company’s strategic plans, with decisions having an impact on other departments and overall company profits. People in this role must work with minimum direct supervision according to department goals and objectives and technical specifications. Work is reviewed for attainment of objectives, technical accuracy, and effect on company goals and objectives.

REQUIRED SKILLS/ABILITIES:

To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/ or ability required.

• • Degree from an accredited university required.
  • Minimum five years of inside sales experience with a track record of developing and converting leads.
  • Experience using various CRM platforms.
  • Possesses knowledge or can learn the general design and operation of seals, bolts, locks, and other transportation security solutions. Must have the ability to learn how they differ and are effectively used by the customer.
  • Ability to effectively communicate orally and in writing with other company personnel, dealers and end users, including being sensitive to professional ethics, gender, cultural diversities and disabilities.
  • Ability to work alone and with others in a team environment with minimum supervision, maintain appropriate prioritization on several tasks at the same time, and work rapidly for long periods of time.
  • Ability to spend long periods of time driving a vehicle and/or traveling by plane.
  • Ability to occasionally work extended, weekend and/or evening hours, and travel out of town, overnight.
  • Ability to effectively communicate needs and accept coaching for professional improvement.
  • Possession of a valid driver's license and demonstrated safe driving record.
  • Ability to lift items weighing 45 lbs.

DIFFICULTY OF WORK AND WORK ENVIRONMENT

The work environment conditions described are representative of those an employee encounters while performing the essential functions of this position.

Duties are performed in a standard office environment and in the field, demonstrating company products. Frequently work alone and with others in a team environment and focus on the appropriate task at the appropriate time.

Work extended, weekend and/or evening hours as needed, and travel out of town when required, potentially overnight. Occasionally responds to emergencies on a 24-hour basis.

Occasional exposure to a manufacturing environment. Exposed to noise and heavy machinery normally associated with manufacturing operations, where safety precautions must be always followed to avoid injury to self and others. Duties involve close vision and computer use, sitting for long periods, lifting objects weighing up to 45 lbs. 

*Reasonable accommodations may be made to enable individuals with disabilities to perform the required skills/abilities of the job.

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

This position can be based in our global operations center in Tampa, FL, or at one of the Firm's offices: Atlanta, Austin, Birmingham, Boston, Charlotte, Chattanooga, Chicago, Dallas, Fort Lauderdale, Houston, Jacksonville, Miami, Nashville, New York, Orlando, Philadelphia, Richmond, Stamford, Tallahassee, Tysons, Washington, D.C., or West Palm Beach.

General Description:

We are seeking a Digital Solutions Analyst to join our team. The Digital Solutions Analyst will play a key role in supporting the firm's Research Services team by leveraging data, technology, and innovative tools to optimize operations and enhance access to research resources. This role will focus on data analytics, system integrations, intranet content design, workflow and automation, and emerging AI solutions to ensure that attorneys and staff have streamlined, reliable access to research services and metrics in support of both client-facing and operations work. In this hybrid position, you will have the opportunity to collaborate with colleagues both in person and virtually.

Key Responsibilities and Essential Job Functions:

• Develop, maintain, and analyze dashboards and reports (e.g., Smartsheet, Power BI) to track research service usage, resource performance, team metrics, and budget; support ad hoc data requests from leadership.
• Identify, build, maintain, and support sustainable solutions for improvements to workflow, access, or process in support of strategic goals and initiatives that align with firmwide needs.
• Utilize tools such as APIs, PowerQuery, Python, and/or C# for automating data mining and manipulation for workflow improvements to enhance efficiency of research services.
• Assist with design and maintenance of Research Services intranet pages and knowledge bases; organize and update content to improve usability and visibility of research resources.
• Explore, evaluate, and pilot AI-powered tools, including chatbot solutions for research resource queries, to expand self-service support options and in response to ad hoc requests.
• Partner with IT, Knowledge Management, and other internal stakeholders to implement digital solutions, connect data, and support firmwide technology initiatives.
• Provide technical assistance and problem-solving for research systems and applications as needed, including SSO/SAML.
• Support the launch, maintenance, cataloging, and digitization of the firm's historical archive, in partnership with firm colleagues, across all firm departments and teams.
• Advise on research team improvements and efficiencies through technology, APIs, data analysis, template creation, knowledge creation, and other means.
• Assist with management of knowledge base content and advise on improvements, notifying Research Manager of expiring content and ensuring timely updates.
• Assist with the development and maintenance of dynamic financial dashboards for the Research Services team, with support from firm Financial Business Intelligence professionals.
• Assist with data-driven initiatives to assess and improve research time entry guidelines.
• Build and maintain relationships within IT, finance, and peers as well as related legal vendors to advance projects.
• Assess and report on resource or technology needs, as well as collection strengths and weaknesses, through conversations with firm lawyers and other key stakeholders.
• Stay abreast of and advise on the information needs, workflow, and preferences of users and stakeholders to improve ease of access to information.
• Assist with updates to Research Services training material, maintaining instructional content related to the team's intranet, APIs and more.
• Advise on and support research team knowledge management improvement, including DMS organization.
• Function as steward of the firm's information resources, complying with all information security, privacy, confidentiality, and licensing requirements while enforcing digital solutions team adherence to the same.
• Special projects and duties as assigned.

Required Skills:

• Analytical mindset with attention to detail and an emphasis on sustainability and long-term benefits in decision-making.
• Strong organizational and project management skills.
• Ability to learn new technologies quickly and apply them to practical workflows.
• Demonstrated stress management skills and effective prioritization of workload.
• Expert troubleshooting skills with IT issues involving access to databases and online content.
• Commitment to strong service values with demonstrated ability to exhibit sound professional judgment, discretion, strategic thinking, independent problem solving, and accountability.
• Best-in-class communication skills, including active listening, clear writing, professional speaking, cultural sensitivity, emotional intelligence, and civility.
• Strong presentation skills, including persuasive and confident speech and writing.
• Understanding of and proven commitment to relationship building, team building and collaboration.
• Future-focused outlook with a demonstrated ability to engage stakeholders towards surfacing and communicating problems, challenges, and opportunities.
• Seeks continuous learning and improvement.
• Team-minded and diplomatic, with a history of mentorship and knowledge sharing.
• Independently motivated.

Required Qualifications & Education:

• Bachelor's degree in information systems, Computer Science, Data Analytics, or related field (or equivalent experience).
• 5+ years' library systems experience required; preferably in a law firm setting or equivalent.
• Experience with Power BI (or similar BI/analytics platforms) for dashboard creation, data visualization and analysis, and data modeling.
• Familiarity with coding languages, e.g., Python or C#.
• Experience with authentication tools such as SSO and knowledge of research databases preferred.
• Strong understanding of intranet content design, usability, and content management principles.
• Interest in AI, machine learning, and emerging technologies in legal or research environments.
• Experience working with APIs.
• Proficiency with MS Office Suite, including Excel, Word, and PowerPoint.

Preferred Qualifications & Education:

• Master's degree in library and information science from an ALA accredited school or equivalent degree is a plus.

Physical Requirements:

• Ability to sit or stand for extended periods of time.
• Moderate or advanced keyboard usage.

This position may be filled in Illinois, District of Columbia, or New York. The base salary ranges for this position are listed below. These ranges may not be applicable to other locations. An individual's actual compensation will depend on the individual's qualifications and experience. In addition to the base compensation, Holland & Knight provides bonus opportunities and an exceptional benefits package.

• Illinois -$108,000 - $62,000/yr
• District of Columbia - 118,000 - 178,000/yr
• New York City - 118,000 - 178,000/yr

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.

Below is a list of just some of the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.

Benefits may vary by position and office.

Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP's privacy policies.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice ( and Terms of Use ( . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
- The core purpose of this position is to develop and deploy value-based innovations/solutions aligned with the R&D Quality strategy and roadmap to support business stakeholders to meet their quality compliance responsibilities
- Oversee delivery of digital project pipeline and manage team responsible for execution with integrated stage-gate governance at each project phase. Ensure the team gathers requirements and conducts meaningful analysis to develop end-to-end solutions, leveraging best Takeda DD&T and best industry practices.
- Stewards the development and implementation of R&D Quality Strategic Digital Roadmap in alignment with stakeholder priorities.
- Inspire and educate the organization on digital technologies and its applications to mitigate risk and improve decision-making
**ACCOUNTABILITIES:**
- Identify innovation opportunities in partnership with R&D Quality stakeholders
- Employ a standardized methodology to collect ideas/ challenges where technology could be deployed and implement processes that support the delivery of innovative work across the organization
- Evaluate a solution including developing cost-benefit analysis for the solution, gaining stakeholder approval, and accountability for working with R&D Quality organization.
**Job Description / Role Profile:**
- Ensuring development and timely delivery of the projects including escalating or resolving roadblocks where needed to enable at-pace delivery
- Advise and collaborate with business stakeholders on new digital ideas/requests, ensuring a comprehensive business case, outcomes and requirements for prioritization are brought to the appropriate governance
- Orchestrate delivery of digital projects by coordinating activities across project teams and stakeholders bringing hands-on business and technology experience
- Partner closely with DDT functions to evaluate use of fit-for-purpose technology to drive value and improve compliance (including advanced analytics, IoT, AI and ML tools). The ability to stay up to speed on modern data techniques, understand how to apply them to business problems.
- Oversee designing, executing, testing and delivering informative digital solutions by gathering business requirements and user stories.
- Oversee digital solution portfolio, acting as delivery lead and ensuring the digital governance framework is followed.
- Provide strategic direction and guidance to drive improvements and predictive capabilities for the function
- Ensure complex analysis are performed using modern Data Science techniques to explore feasibility of various business use-cases against structured or unstructured data and report results back to generate insights to Takeda.
- Provide leadership and expertise in constructing data and executing analysis for feature detection, retrospective and predictive modelling, within complex business environments and IT systems.
- Guide the R&D Quality data strategy by empowering the team to create data products to support business users with real-time decision making.
- Ensure strategies are in place for high adoption of the digital solutions with focus on solution usability, user experience, data integrity, user training and go-live support.
- Lead and develop standards and best practices for R&D QMS data pipeline, ensuring the team prepares, blends, and cleanses data from multiple sources to design extracts for optimal use.
- Coach, mentor, and educate team members and capable business stakeholders on digital solutions, championing modern techniques and best practices across all projects while raising awareness and growing expertise.
- Understanding of Machine Learning, Deep Learning, and other advanced techniques that may support R&D Quality digital roadmap. Ability to stay up to speed on modern data techniques, understand how to apply them and constantly demonstrate how and where to apply these new methods.
**Education & Competencies:**
-Minimum requirements:
o Bachelor's degree in computer science, other quantitative sciences eg. Information/data science, engineering etc
o 8+ years of increasing responsibility and experience in the tech/biopharma/biotech industry in the IT, business functions or other support areas
o 5+ years of experience in leading digital transformation programs biopharma/biotech industry including conceptualizing and deploying AI/GenAI technologies or 5+ years of experience with data semantic layer definition, data modelling, data visualization.
**Job Description / Role Profile:**
o Advanced understanding of data architecture and data management.
o Prior people-management experience
**Preferred requirements:**
o Advanced degree in Computer science or other quantitative sciences or Engineering or related field
o Experience with Agile Software Development methodologies including building Jira/Kanban/scrum boards
o Solid experience in digital transformation, data integration, data modelling, modern database query languages, and AWS cloud technologies
o Experience with Business Intelligence Reports, visualization solutions, and designing and analyzing business and technical models
**Desired skills & competencies:**
o At least 3 years of experience working in cross-functional team and collaborating with business stakeholders in support of departmental and/or multi-departmental analytics initiatives.
o Proven leadership, collaboration, and influencing skills, coupled with a demonstrated ability to solve problems and drive impactful change.
#GMSGQ #ZR1 #LI-MA1
**Takeda Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
Boston, MA
**U.S. Base Salary Range:**
$174,500.00 - $274,230.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
Boston, MA
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Hach ( a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team and the broader Veralto network, you'll be part of a unique work environment where purpose meets possibility: where you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs, and where you'll have opportunities to foster your professional development and fuel your career growth.
Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials, we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way
**Job Title**
SMT Digital Solutions Specialist
**Hiring Range**
$1,400 - 71,100
**Job Summary**
We are seeking a highly skilled and detail-oriented **SMT Digital Solutions Specialist** to manage and optimize our SMT inventory systems and ensure seamless interaction between SMT equipment and digital infrastructure. This role requires a strong background in computer science, inventory systems, and SMT manufacturing processes. The ideal candidate will be capable of designing and implementing digital solutions that support both project-based initiatives and continuous improvement efforts.
**Essential Job Duties**
+ Oversee and maintain SMT inventory systems, ensuring accuracy, efficiency, and integration with production workflows.
+ Develop and support middleware solutions to enable communication between SMT machines and enterprise systems.
+ Collaborate with cross-functional teams to identify opportunities for digital transformation and process automation.
+ Design, implement, and maintain custom software tools and dashboards to support SMT operations.
+ Troubleshoot and resolve technical issues related to inventory systems and machine interfaces.
+ Lead or support continuous improvement initiatives focused on system performance, data integrity, and operational efficiency.
+ Document system architecture, workflows, and procedures to ensure knowledge transfer and compliance.
+ Provide training and support to production and engineering teams on SMT systems and tools.
**Minimum Requirements:**
+ 3+ years' experience in Computer Science, Information Systems, Engineering Technology, or a related field.
+ Strong understanding of SMT processes, equipment, and inventory management.
+ Proficiency in programming/scripting languages (e.g., Python, SQL, JavaScript) and system integration tools.
+ Experience with MES, ERP, or other manufacturing software platforms.
+ Excellent problem-solving skills and ability to work independently or in a team environment.
+ Strong communication skills and ability to translate technical concepts for non-technical stakeholders.
**Compensation & Benefits**
The duties listed in job descriptions are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. 
The hourly rate or salary range for this role is $6 ,400 - 71,100. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado. This range may be modified in the future.   
This job is also eligible for bonus pay.   
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.  
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. 
**Pre-employment Testing**
External hiring into this position is contingent upon the successful completion of a pre-employment drug screen and background check and possible pre-employment physical and/or credit history review. Hach will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal Law. 
_You can apply for this role through the Careers Page at_ _ _(or through the Workday "Find Jobs" function if you are a current employee). We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application._
**US ONLY** **:**
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $61,400 - $71,100 USD pe year. This job is also eligible for Bonus Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available **here ( .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.