445 Director Of IT jobs in Gap

COMPENSATION AND BENEFITS Psychiatry (PSY) 

• Salary: $300K-$50K+ annual base increases li>Relocation: yes
• Sign-on: yes
• CME: 5 days + 2,000
• Paid time off: First year: 25 days -  19 PTO & 6 holidays, accrues yearly < i>Benefits: Starting at 30 days - Medical, Dental, vision, prescription drug coverage, critical illness, disability, cancer, life insurance, and ABLEPAY.
• Retirement: 401K and Roth IRA Retirement Savings Plan with matching contribution
• Loan Repayment Program

RESPONSIBILITIES AND FACILITY DETAILS Psychiatry (PSY) 

< i>Schedule: M-F (40-hour week): 50% Administrative / 50% Clinical
• No call / no weekends
• Patient load: 3-9 patients per day (includes 1 new eval. daily)
• Patient times: 60-minute new evals, 15-minute follow-ups. (Timing may be adjusted at the discretion of the provider.)
• Oversee: Oversee : staffing, med services, psych services. Direct reports to provider:  3 psychiatrists, 1 CRNP: 1 charge nurse and 4 LPN's < i>Provider is primary based at our Lancaster, PA office. Commute to our 3 other office locations is at the discretion of the provider. (Company car is available for use.)

QUALIFICATIONS AND SKILLS Psychiatry (PSY)  

BC or Truly BE in Adult or C&A
• Medical Director experience preferred

COMMUNITY Psychiatry (PSY)

li>History, culture, art, city life, and delicious food all come together in Lancaster, Pennsylvania. Under 1.5 hours to Philadelphia and 25 minutes to Hershey, PA Rail service available from: PA to NJ and to NYC
• Visit North Queen Street, for some of the best restaurants and shopping in town.
• Enjoy: biking, hiking, covered bridge tours, hot air balloon rides, canoeing, boating, kayaking, tubing and lots more… < i>Experience, less congestion , a lower crime rate , and a stronger sense of community compared to the fast-paced environment of Philadelphia
• There is an abundance of jobs , and the school systems are rated some of the best in the nation .
• Homes are less expensive than the national median home sale price. Pennsylvania has a flat individual income tax rate of 3.07 percent.

REFERENCE NUMBER: 207340

ABOUT DELTA PHYSICIAN PLACEMENT

Delta Physician Placement (DPP), the permanent staffing division of The Delta Companies, identifies qualified Physicians, Advanced Practitioners, Allied Health, and Therapist on behalf of healthcare facilities nationwide. A single point of contact assists you with coordinating communication with the hiring manager, negotiating contractual details, and coordinating any necessary travel. The company has been recognized with several Best of Staffing® Awards. Visit for more information.

COMPENSATION AND BENEFITS Psychiatry (PSY) 

• Salary: $300K-$50K+ annual base increases
• Relocation: yes
• Sign-on: yes
• CME: 5 days + 2,000
• Paid time off: First year: 25 days - 19 PTO & 6 holidays, accrues yearly
• Benefits: Starting at 30 days - Medical, Dental, vision, prescription drug coverage, critical illness, disability, cancer, life insurance, and ABLEPAY.
• Retirement: 401K and Roth IRA Retirement Savings Plan with matching contribution
• Loan Repayment Program

RESPONSIBILITIES AND FACILITY DETAILS Psychiatry (PSY) 

• Schedule: M-F (40-hour week): 50% Administrative / 50% Clinical
• No call / no weekends
• Patient load: 3-9 patients per day (includes 1 new eval. daily)
• Patient times: 60-minute new evals, 15-minute follow-ups. (Timing may be adjusted at the discretion of the provider.)
• Oversee: Oversee : staffing, med services, psych services. Direct reports to provider: 3 psychiatrists, 1 CRNP: 1 charge nurse and 4 LPN's
• Provider is primary based at our Lancaster, PA office. Commute to our 3 other office locations is at the discretion of the provider. (Company car is available for use.)

QUALIFICATIONS AND SKILLS Psychiatry (PSY)  

• BC or Truly BE in Adult or C&A
• Medical Director experience preferred

COMMUNITY Psychiatry (PSY)

• History, culture, art, city life, and delicious food all come together in Lancaster, Pennsylvania. Under 1.5 hours to Philadelphia and 25 minutes to Hershey, PA Rail service available from: PA to NJ and to NYC
• Visit North Queen Street, for some of the best restaurants and shopping in town.
• Enjoy: biking, hiking, covered bridge tours, hot air balloon rides, canoeing, boating, kayaking, tubing and lots more
• Experience, less congestion , a lower crime rate , and a stronger sense of community compared to the fast-paced environment of Philadelphia
• There is an abundance of jobs , and the school systems are rated some of the best in the nation .
• Homes are less expensive than the national median home sale price. Pennsylvania has a flat individual income tax rate of 3.07 percent.

REFERENCE NUMBER: 207340

ABOUT DELTA PHYSICIAN PLACEMENT

Delta Physician Placement (DPP), the permanent staffing division of The Delta Companies, identifies qualified Physicians, Advanced Practitioners, Allied Health, and Therapist on behalf of healthcare facilities nationwide. A single point of contact assists you with coordinating communication with the hiring manager, negotiating contractual details, and coordinating any necessary travel. The company has been recognized with several Best of Staffing® Awards. Visit for more information.

About the Job:

This position serves as the Project Director for all jobs in which they are involved. Responsibilities include overall oversight of project financials including cost spread/estimates, cost reports, overall profitability, and change orders. Responsible for operational oversight on all projects involved. In depth knowledge of weekly work status of each project to assure proper resource scheduling company wide. This role will include mentoring and managing Project Managers and Engineers and to have overall responsibility for these projects.

Compensation and Benefits

Competitive Annual Salary based on qualifications, skills, training, experience, and location.

Discretionary Annual Bonus : Subject to company performance and individual contribution.

Comprehensive Benefits Package Including: Medical, Dental and Vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more!

Specific Responsibilities:

• Preparing/reviewing Cost spread
• Contract/subcontract review and evaluation
• Schedule of values development
• Participate in project buy out and vendor evaluation
• Early project planning including sequencing, scheduling, resource planning.
• Weekly project reviews/updates with project team
• Monthly Directors meeting attendance
• In depth knowledge of ongoing project operations
• Executive contact for GC
• Change Order monitoring and responsibility for collections
• GC relations
• In depth knowledge and participation in accurate cost projections
• Project problem solving
• Management Safety Audits - Monthly
• Mentoring Project Team Members including PM/PE/Operations Manager

Job Specific Competencies/behaviors:

• Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills
• Ability to identify, assimilate and comprehend the critical elements of a situation to extract and interpret implications of courses of actions to attend to details of a problem.
• Effectiveness in planning and controlling work, motivating and developing subordinates, improving work methods and results, encouraging and supporting suggestions for work improvements, etc.
• Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.
• Plans for and uses resources efficiently, always looks for ways to reduce costs
• Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
• Knows and projects costs to complete accurately. Proactively adjusts budgets and develops solutions to maximize profits.
• Leads through change and adversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others.
• Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization.
• Anticipates and resolves conflicts, turns team diversity into an advantage, uses unique team talents, defines processes and goals, works for consensus.
• Establishes project goals, milestones, and procedures, defines roles and responsibilities, acquires project resources, coordinates projects throughout company, monitors project progress, and manages multiple projects.
• Understands specialty equipment, keeps knowledge up to date, is a technical resource for others, follows technology practices and standards.
• Inspires and stimulates the best efforts of subordinates in the accomplishment of identified goals.

Education/Experience/Attributes/Requirements

• 15+ years of experience
• Bachelors degree in construction management or Engineer recommended.
• Complete knowledge of construction principles/practices required
• Excellent problem-solving skills, with an adaptable and flexible style in working with all types of individuals
• Project set up, budget planning, buy out, and cost reporting experience is a must
• Complete understanding of critical path scheduling.
• Successfully managed multiple self-perform concrete projects with successful outcomes.
• Experience leading successful project team, including development of employee and maintaining relationships with external entities
• Energetic and highly motivated with a strong sense of urgency

About Us

Concrete Strategies is a full-service national concrete contractor with the in-house resources and expertise to safely self-perform a wide variety of commercial construction including all aspects of cast in place concrete, precast erections, and concrete restoration. CSI began as Clayco Tilt-Up in 1988. In 2005, our services expanded, and we re-branded the company to showcase the additional offerings. Our 30 years in the business have enabled us to learn and refine our craft to meet the current market needs.

Why Concrete Strategies?

We provide the integrated services our clients expect, achieving Construction Success through:

Economical Pricing

Safe Jobsites

Efficient, On-time Delivery

High-quality, Innovative Results

National Presence

SEATTLE PHOENIX - KANSAS CITY - ST. LOUIS - PENNSYLVANIA - DES MOINES - GREENVILLE

Engineering News Record Rankings

#7 Top 20 Firms in Concrete

#102 Top 600 Specialty Contractors

#26 Midwest Specialty Contractors

#3 Midwest Top Specialty Contractors by Sector Missouri

#2 Midwest Top Specialty Contractors by Sector Concrete

The Company is an Equal Opportunity Employer. The Company hires individuals on the basis of their qualifications and ability to complete the essential requirements and responsibilities of the job to be filled. It is our policy to grant equal employment opportunities to qualified persons without regard to race, color, national origin, sex, sexual orientation, gender identity/gender expression, religion, pregnancy, parental status, marital status, age, veterans or military status, regardless of how discharged, or physical or mental handicap or disability, genetic information, or other classification protected by applicable federal, state or local laws. The Company will provide equal opportunities in employment and take affirmative action as necessary in all aspects of the employment relationship, including without limitation, recruiting, hiring, compensation, promotion, working conditions, benefits and all other privileges, terms and conditions of employment. All employment decisions are made based on availability, qualifications, ability, merit and/or other legitimate factors consistent with principles of equal employment.

This position is a safety sensitive position for purposes of state and federal law

Program DirectorRemote - United StatesJR012219

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things ! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion.

About the role and what you’ll be doing:

The Program Director within the Global Program Implementation department will engage in building the Ensono GPI practice, overseeing both the presale and post-sale cycles. Responsibilities include, but are not limited to, initiating and setting goals for the organization, assisting and engaging in the presale cycle to provide program governance within the deal structure, and ensuring the structure is executable. Post-sale, the Program Director will own executive communication, oversee profitability, define success criteria for programs, and support Program Managers.

This role is critical to growing the Ensono business. The Program Director is responsible for managing multiple programs in a coordinated way throughout the program lifecycle, defining overall program governance, tracking across project workstreams, defining success criteria, and ensuring overall program performance. Additionally, the Program Director works closely with all Ensono department management to ensure clear communication and requirements identification for successful deliverables.

We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

Position Objectives:

• Program Director supervises groups of projects, focusing on long-term business objectives

• Managing the client relationship and gaining trusted advisor status

• Working closely with assigned clients to ensure all business requirements and objectives are met

• Manage internal communication within Ensono and the client

• Financial analysis of revenue and profitability

• Serving as Customer Advocate. Work closely with Ensono technical, build and implementation groups on clients’ behalf to ensure seamless delivery of the services within the program

• Identifying and developing new business opportunities within existing client programs

Essential duties:

• Program Management expertise in managing client workstreams regardless of location

• Extracting and interpreting program deliverables from contracts or in collaboration with the Account Team

• Working with the Project team to develop the project plans that align to the deliverable(s)

• Provide Guidance, direction, and issue resolutions to the project team members and ensure project team members are meeting and addressing deliverables.

• Identify and/or manage key programs that involve departments within Ensono, as well as between Client.

• Ensure resource planning and forecasting are built into the plan

• Build and manage P&L model, based on the Non-Recurring Revenue, Monthly recurring Revenue, and the cost aspects within the program

• Manage and track capital expenditures

• Analyze profitability of major projects

• Identify, Track and maintain milestone deliverables overall program and related projects

• Assist in addressing client issues pertaining to billing, AR, key deliverables and actions necessary to meet client expectations

• Manage the program delivery cycle, establish clear expectations, and ensure consistent adherence to them.

• Own and Manage Customers Vendors and Suppliers/Vendors for Ensono, when applicable with implementation and/or ongoing support

• Assist in Creating and maintaining the plans to oversee the project management activities

• Own and Manage the Customer and Ensono team members to adherence to the approved project plans and ensure any variance (scope creep) will be captured as a change

• Act as a change agent – Ensure the Teams are adhering to Change Management protocols

• Assist in status meetings that outline the status of deliverables, prioritization, issues, and outstanding concerns

• Produce, Analysis, and Maintain monthly and quarterly reporting on deliverables status

• Coordinate the client and Ensono stakeholders meeting (monthly and quarterly)

Required skills:

Key qualifications include 10+ years of work experience in Project Management in a leadership position with demonstrated evidence of the ability to manage large programs. Candidate should have strong interpersonal communication, presentation, organization, planning and project management skills and must possess initiative with strong analytical and problem-solving skills. Candidates should have a general understanding of financial structure of accounts. Applicants must demonstrate the ability to work independently and multi-task while supporting multiple client relationships. Candidate should be a team player. Technical acumen in mainframe and distributed systems.

Desired skills:

• Familiarity with the operational aspects of providing complex hosting and IP services.

• Mix of consulting and operational experience.

Education or Equivalent Experience:

• 6 – 10 year Managing complex programs and/or project

• Bachelor’s Degree

• PMP Certification is desirable but not required.

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

• Unlimited Paid Days Off

• Three health plan options through Blue Cross Blue Shield

• 401k with company match

• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

• Paid Maternity Leave, Paternity Leave, and Sabbatical Leave

• Education Reimbursement, Student Loan Assistance or 529 College Funding

• Enhanced fertility coverage

• Wellness program

• Depending on location, ability to take advantage of fitness centers

• Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $125,000 to $162,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance (OR) a role-based, sales-incentive plan, and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found onOFCCP’s website ( .

If you need accommodation at any point during the application or interview process, please let your recruiter know or email .

JR012219

At The Learning Experience, we make early education joyful, engaging, and fun so children are happy to learn, play, and grow .

Our curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development. This forms a foundation for kids to Learn, Play, and Grow under the care of our nurturing teachers and staff.

At TLE, we've created a full cast of characters that become our little learners' educators, partners, and friends through their preschool education journey. Each character has a unique personality and area of interest and brings learning to life by allowing children to explore the world through fun and imagination.

As a Preschool Assistant Center Director at The Learning Experience, you will:

• Lead by example, displaying passion for making a positive impact on the lives of children and employees. Create an environment of trust, rapport, and inclusivity, easily connecting with diverse groups of people.
• Ensure that the physical center environment adheres to health and safety standard operating procedures, maintaining full compliance with local and state licensing regulations.
• Build and maintain a highly qualified staff by actively sourcing, training, coaching, and engaging with current and prospective employees.
• Guide our teachers in implementing our proprietary curriculum, leveraging your passion for learning. Take advantage of our engaging characters to drive the curriculum, creating a fun and enriching learning experience at TLE.
• Drive consistent business results, measured through family retention and conversion, enrollment growth, and efficient business operations. Manage accounts receivable and payable, generate monthly P&L reports, and oversee employee payroll.
• Engage prospective families through both in-person and virtual center tours, effectively showcasing the benefits of our program. Organize and execute community marketing events to raise awareness and drive enrollment.

Dental and Vision Insurance Paid Vacation & Holidays Discounted Childcare Fun, Professional, and Family-like Work Environment Employee Lounge Area Monday Friday work week

• Have two or more years of center leadership/management experience (highly preferred) or at least one year of center leadership/management experience (required).
• Possess the state-specific Administrative or Director credential, as well as any other state-specific guidelines for the role.
• Hold a Bachelor's degree in Early Childhood Education (ECE) or a related field (highly preferred).
• Demonstrate strong knowledge of state licensing rules and regulations.

We value your experience in daycare or preschool settings and encourage you to apply. Apply today to become part of our team and help us create a happy and nurturing environment where children and families thrive!

Compensation: $19.00 - $21.00 per hour

• The Clinical Director oversees the development and implementation of Individualized Service Plans, supervises master's level therapists and provides individual and family counseling as needed.
• The Clinical Director will assist in monitoring the quality of client services and adhering to set service delivery levels.
• All services are provided consistent with YAP's individualized, strengths-based, family-focused philosophy and in compliance with PA Medicaid and YAP standards, as well as all state and federal regulations governing the delivery of service.
• Position requires non-traditional business hours (on occasion).

• Master's degree
• Valid licensure in the State of PA as a Licensed Clinical Social Worker, Licensed Professional Counselor, or Licensed Marriage and Family Therapist , Certified Registered Nurse practitioner with mental health certification required.
• Valid state license with prescriptive authority.
• Additionally required is one year full time postgraduate experience in provision of mental health services.
• Experience in the provision and supervision of behavioral health services, clinical leadership, or healthcare administration.
• Experience in the provision of home and community-based services.
• CPR/First Aid Certification
• Behavior Management (MANDT) Certification is a plus.
• Strong leadership, communication, and decision-making abilities.
• Familiar with electronic health records (EHR) and regulatory compliance standards.
• Bilingual/Spanish Speaking is a plus.
• Reliable Transportation, valid driver's license, and current auto insurance coverage is required.

• Medical/Prescription
• Dental
• Vision
• Short Term Disability
• UNUM Supplemental Insurance
• Paid time off
• Paid Holidays
• 403(b) Retirement Savings Plan.
• Pet Insurance
• Direct Deposit
• Competitive Weekly Pay
• Flexible schedule
• Collaborative and supportive team environment

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Company :

Highmark Inc.

Job Description :

JOB SUMMARY

This job, as part of a physician team, ensures that utilization management responsibilities are performed in accordance with the highest and most current clinical standards. The incumbent reviews escalated cases electronically and using Medical Policy criteria sets to evaluate the medical necessity and appropriateness of the requested treatment of service. Depending on the nature of the case, telephonic peer to peer discussions may be required. The incumbent ensures compliance to NCQA, URAC, CMS, DOH, and DOL regulations at all times. In addition to utilization review, the incumbent participates as the physician member of the multidisciplinary team for case and disease management. They will advise the multidisciplinary team on cases, particularly high-risk cases, through the team structure. Additionally, the incumbent may be assigned special projects to help support and improve the care of our members

ESSENTIAL RESPONSIBILITIES

• Conduct electronic review of escalated cases against medical policy criteria, which may include telephonic peer to peer discussions, to determine medical necessity and appropriateness. Complete initial determination of cases, review of appeals and grievances, and other reviews as assigned. Compose clear and concise rationales for member and provider determination notifications all while adhering to required compliance standards (NCQA, URAC, CMS, DOH, and DOL regulations, etc.). Ensure that all aspects of the medical management process are consistent with community standards of care.

• Participate as a member of the CMDM multidisciplinary team. Attend huddles and grand rounds. Advise multidisciplinary team on cases that require physician expertise.

• Participate in protocol and guidelines development to ensure consistency in the review process.

• Actively manage projects and/or participate on project teams that require a physician subject matter expert.

• Other duties as assigned.

EDUCATION

Required

• Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO)

Substitutions

• None

Preferred

• Master's Degree in Business Administration/Management or Public Health

EXPERIENCE

Required

• 5 years in Clinical, Direct Patient care (hospital, outpatient, or private practice)

Preferred

• 1 year in Medical Management in a Health Insurance Plan; strong knowledge of managed care industry

LICENSES AND CERTIFICATION

Required

• Medical Doctor or Doctor of Osteopathic Medicine (DO)

• Awarded Board Certification at least once in specialty recognized by the American Board of Medical Specialties or the American Osteopathic Association Specialty Certifying Boards

• Active medical state licensure required. Additional specific state licensure(s) may be required based on business need.

Preferred

• None

SKILLS

• Critical Thinking

• Case Management

• Customer Service

• Oral & Written Communication Skills

• Collaboration

• Listening

• Telephone Skills

• General Computer Skills

• Clinical Software

• Managed Care

Language (Other than English)

None

Travel Required

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$170,000.00

Pay Range Maximum:

$352,500.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J266916

At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What will your job look like?

The Program Director works in collaboration with operations, MTM support departments, and Transportation Providers to ensure the most appropriate and cost-effective delivery of transportation services. The Program Director also acts as the internal liaison between MTM departments and the Client to ensure MTM is fully compliant with contract requirements.

This position is contingent on award of contract.

LOCATION: Dover, DE

What you'll do:

• Provide leadership and management of direct and non-direct reports
• Ensure business outcomes and contract goals are defined and met
• Gain knowledge of and understand all aspects of the Client and the contract
• Maintain, understand and effectively communicate Client expectations
• Educate the Client on MTM procedures
• Establish a working relationship with the Client and act as a liaison to ensure their expectations are met and any requests for information are responded to in a timely manner to the satisfaction of the Client and MTM
• Track and maintain department budget in order to meet established financial goal
• Conduct quarterly Town Hall meetings with all levels of staff
• Monitor Client Satisfaction beyond statistical data
• Be available as Client's key contact for any issues relating to the program
• Maintain a strong working relationship with key Client personnel
• Work with the Client to follow through on service issues, troubleshooting problems and concerns, complaints and education
• Regularly hold and document satisfaction meetings with the Client
• Identify and manage stakeholders' expectations during all phases of the contract
• Ensure regular interaction with internal departments
• Continuously plan for growth and issue resolution
• Keep abreast of changes to NET program rules, regulations, and policies
• Ensure regular interaction with transportation providers, facilities, and internal departments to ensure safe and quality transportation services are being delivered
• Ensure ongoing collaboration with internal and external partners to ensure effective processes are in place and in line with corporate processes and goals
• Provide development and career guidance to local staff
• Work across all departments to ensure the cost of transportation service delivery is within the budget
• Conduct and process disciplinary actions and terminations as needed

• High School Diploma or G.E.D.
• At least 5 years of experience managing or providing key leadership support for a Medium sized, profitable operations teams in a multimillion contract ($30 - $5 million plus) environment, 7 years preferred
• Experience with contract implementation
• Experience establishing and managing all aspects of performance management
• Experience managing complex contracts with SLA's and government compliance
• Experience managing a large team of both direct and indirect reports

• Experience managing employees at all levels of the organization
• Must possess a valid driver's license
• Must live within the state of Delaware for the duration of the contract.

• Strong leadership, mentoring & coaching skills
• Strong conflict management skills
• Strong persuasion and negotiation skills
• Strong decision making skills involving complex data
• Strong and effective communication skills
• Strong business and financial acumen
• Strong analytical and strategic planning skills
• Ability to build and manage a strong team
• Ability understand and communicate Company vision
• Ability to establish and maintain operational structure
• Ability to build and maintain good relationships with community agencies and other critical stakeholders involved in healthcare access issues
• Ability to maintain a high level of confidentiality
• Excellent interpersonal skills and the ability to work with a variety of people and job positions
• Excellent organizational skills with the ability to manage multiple concurrent projects
• Excellent problem solving skills with the ability to anticipate and resolve problems
• Knowledge of managed care, quality improvement, contracting
• High cognitive skills
• Proficient in Microsoft Office Suite

• Certified Project Management Professional or Associate Certification desired (PMI) preferred
• Bachelor's Degree, preferred
• Experience with Lean processes; Six Sigma Certification preferred
• Experience working with Medicaid and/or State programs preferred

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay

• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities