180 Director Of IT jobs in Niagara University

Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world.

The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities.

About This Opportunity

The Assistant Director provides critical leadership and operational support for the Behavioral Health Workforce Education and Training (BHWET) Program at Daemen University. The position collaborates with the Project Director, social work student trainees, faculty, university staff, and community partners to ensure smooth implementation of grant-funded activities, effective trainee support, compliance with reporting requirements, and continuous quality improvement against program objectives.

Program Coordination

• Coordinate day-to-day operations of the BHWET program to ensure alignment with grant objectives and timelines.
• Collaborate with the Project Director to execute the annual work plan, including recruitment, orientation, training, and supervision of BHWET trainees.
• Organize and lead program events, workshops, and quarterly Advisory Board meetings, including scheduling, logistics, and preparation of materials.
• Support development and implementation of training curricula for students and community partners.
• Assist with preparation and submission of grant-related reports, performance data, and documentation in accordance with HRSA requirements.

• Serve as primary point of contact for BHWET social work student trainees regarding program expectations, stipend processes, and professional development opportunities.
• Provide supervision and mentorship to BHWET trainees, ensuring a supportive learning environment that addresses academic, professional, and personal development needs.
• Contribute to the recruitment, training, and development of students, clinical supervisors, field educators, and mentors to support experiential learning objectives.
• Support faculty in crafting training materials and sustaining culturally responsive and affirming, trauma-informed practices.

• Serve as primary point of contact for BHWET community partners regarding program expectations, stipend processes, and professional development opportunities.
• Identify, establish, and maintain relationships with community partners and expert trainers
• Coordinate communications with partner organizations, including site agreements, training schedules, and ongoing support.
• Facilitate regular information sharing among faculty, supervisors, and advisory board members.

• Track expenditures and coordinate stipend disbursements to trainees in collaboration with Financial Aid and Business Office personnel.
• Maintain accurate records of participant enrollment, clinical placements, training attendance, and performance metrics.
• Support data collection, analysis, and reporting to monitor program outcomes and inform continuous quality improvement.
• Assist with preparation of budgets, expenditure reports, and fiscal documentation as needed.

• Master's degree in Social Work or a related field.
• Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) in New York State (preferred)
• Minimum of three (3) years of experience in program administration, social work education/training, grant management, and/or related fields.
• Experience working in behavioral health, integrated care, or workforce development programs. Other Qualifications
• Strong written, verbal, and interpersonal communication skills.
• Ability to read, interpret, and implement grant regulations, policies, and procedures.
• Experience with learning management and data tracking systems.
• Demonstrated ability to work independently and prioritize multiple concurrent assignments.
• Strong problem-solving skills and a commitment to continuous improvement.
• Capacity to build collaborative relationships with diverse stakeholders.
• Valid driver's license and reliable transportation to support off-campus program activities.

• Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan.
• Dental insurance through the Guardian network.
• Vision insurance through the Guardian network, and an option between the VSP or Davis plans.
• An 8% employer contribution to the retirement savings account when employees contribute just 5%.
• Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000.
• Tuition waiver for full-time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions.
• Generous time off for administrative and staff employees.

Take on a leadership role with dedicated administrative time and a balanced schedule. The University at Buffalo-SUNY seeks a Gastroenterology-Medical Director to join the largest physician group in Western New York. Lead a well-established program at a historic medical school with roots dating back to the mid-1800s. Connect with us today to learn more.

Opportunity Highlights

• Lead a well-established program with a 20% leadership role and dedicated admin time
• Join the largest physician group in Western New York, offering the broadest range of specialty care
• Live in Buffalo, a city with a top-tier public school system
• Enjoy a balanced schedule with all sessions structured as half-days
• Two procedure days, two clinic days, and one administrative day per week, except inpatient service week
• The University at Buffalo-SUNY is ranked a Best National University and a Top Public School (US News)

Community Information

Live and work in the heart of a thriving medical corridor. Buffalo, NY, has undergone a significant transformation, building on its waterfront on the shores of Lake Erie. You'll enjoy historic architecture, affordable, charming, tree-lined neighborhoods, and proximity to Toronto.

• US News ranks Buffalo as a Best Place to Live and Retire in the US
• Exceptional Livability Score from Area Vibes, A+ grades for Commute, Cost of Living, Housing, and Health & Safety, and an A grade for Amenities
• A cost of living nearly 8% lower than the national average
• Excellent public and private schools
• Major league sports town with NFL and NHL teams
• An abundance of outdoor recreation, including hiking, biking, paddle boating, and golfing
• World-renowned symphony orchestra, excellent art gallery, and dozens of universities and colleges, with national and international connections facilitated through the Buffalo Niagara International Airport

Compensation Information:
455000.00 / Annually - 55000.00 / Annually

STGi is currently seeking a Primary Care Physician to provide services at our Community Based Outpatient Clinic. The general duty of the Primary Care Physician is to provide covered professional outpatient primary medical services to enrolled patients of the Veterans Affairs Medical Center (VAMC) in accordance with the terms and conditions of the Veteran Affairs Primary Care Program, and to supervise the Community Based Outpatient Clinic's (CBOC’s) day-to-day delivery of medical care.

ESSENTIAL FUNCTIONS:

• Provide medical care based on primary and preventative care, to meet the needs (physical, mental, and emotional) of patients under a limited scope of Current Procedural Terminology (CPT) codes and within his/her skills and training.

• Function as the point of entry into the Veteran’s Administration health care system.

• Participate in the orientation of clinical staff physicians, physician assistants and nurse practitioners.

• Provide leadership to CBOC clinicians.

• Evaluate the effectiveness of existing clinical methods and procedures and suggest improvements.

• Assist the STGi Program Manager in implementation of Quality Performance Improvement Team (QPIT) strategic initiatives.

• Participate in review and improvement of clinical success in of areas of responsibility.

• Adhere/monitor policies, procedures and regulations to ensure compliance and patient safety.

• Participate in quality improvement, care management, risk management, peer review, utilization review, clinical outcomes, and health enhancement activities.

• Must be prepared to sign a collaborative practice agreement with clinic APRN and/or PA.

• Manage medical care, basic mental screenings, medication adjustments, mild depression, anxiety, and loss/grief issues, and continuity of care with the VAMC for patients enrolled in the VA Primary Care Program.

• Emphasize wellness, prevention and early detection.

• Promote continuity and quality of care through an ongoing relationship with the veteran enrollee.

• Maintain universal precautions and infection control practices.

• Develop and maintain an ongoing relationship with the veteran and assists in making referrals for services and/or admissions to the VAMC as medically appropriate. Determine which referrals are required based on examination and patient needs.

• Provide smooth and timely flow of patients in accordance with the VA access standards and triage protocol.

• Oversee all delivery of care to patients by the CBOC.

• Administer medications per facility protocols.

• Perform cardiopulmonary resuscitation (CPR) and assist during respiratory and cardiac arrest procedures.

• Document all pertinent patient information in their Veterans Health Information Systems and Technology Architecture (VISTA) medical records to demonstrate quality care delivery and promote continuity of care.

• Keep the VISTA clinic reminder tracking system current for each enrolled patient.

• Determine level of urgency of follow-up, referral/consultation appointments in accordance to the VA access standards and the patient's medical necessity.

• Keep patient informed regarding their plan of care, including lab and diagnostic test results as needed.

• Provide health educational, materials and resources to patients and their families for informational purposes.

• Participate in the ongoing Performance Improvement Program between its Subcontractor(s), and the VAMC.

• Assist in ensuring that all required reports are completed in an accurate and complete fashion.

• Assist in the management/coordination of the clinic's day-to-day activity, in conjunction with the Registered Nurse (RN)/CBOC Manager and VA Program's philosophy.

• Comply with all federal, state, local, Joint Commission, Occupational Safety and Health Administration (OSHA), Veteran Affairs, Subcontractor safety and operational regulations, directives and standards.

• Ensure all patient information on encounter forms is complete and accurate.

• Maintain confidentiality of all information and supporting patients` privacy, rights, and safety.

• Act as a liaison for the VAMC.

• Perform other work-related duties as assigned

Required Skills

• Retain an active, full and unrestricted medical license in the state in which the physician practices. (State specific license in which the CBOC is located required).

• Board-certified by the ABMS in Internal Medicine and or Family Practice or the BOS ABMS in Internal Medicine and or Family Practice or board eligible within four (4) years of residency completion in either Internal Medicine and/or Family Practice.

• Current and unrestricted DEA.

• Experience with safe and reasonable practices regarding opioid medications for chronic musculoskeletal pain.

• Retain current Cardiopulmonary Resuscitation (CPR)/ Basic Life Support (BLS) from the American Heart Association (AHA) or the Military Training Network (MTN).

• Knowledge of and ability to apply professional medical principles, procedures, and techniques in accordance with the community and VA standards of practice.

• Knowledge of pharmacological agents used in patient treatment, including desired effects, side effects, complications, and patient usage considerations.

• Knowledge of the basic concepts of customer service technique related to age-specific population.

• Demonstrated effective verbal and written communication skills in the English language along with proper telephone etiquette.

• Working knowledge of Microsoft Office Software and computer maneuverability including experience with Electronic medical Records systems

• Must have exceptional diplomatic communication skills and experience in handling difficult customer situations.

• Must be detailed oriented, and have the ability to multi-task.

Required Experience

• Possess a Doctorate Degree in Medicine from an accredited college approved by the Liaison Committee on Medical Education and Hospitals of the American Medical Association, a Doctorate degree in Osteopathy from a college accredited by the American Osteopathic Association, or permanent certification by the Educational Commission for Foreign Medical Graduates (ECFMG).

• Successful completion of a residency program in Family Practice or Internal Medicine with recognition by the American Board of Medical Specialties or by the American Osteopathic Association.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.

• Work is normally performed in a typical interior/office work environment.

• Respond to any medical emergency within the clinic, where a fast walk or job may be necessary to provide assistance.

Pay rate: $135.00/Hour

STGi is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission.

STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

JOB DESCRIPTION

Job Summary

Responsible for serving as the primary liaison between administration and medical staff. Assures the ongoing development and implementation of policies and procedures that guide and support the provisions of medical staff services. Maintains a working knowledge of applicable national, state, and local laws and regulatory requirements affecting the medical and clinical staff.

MD licenses required for the following states: WA, FL, MI, MS, NM, KY, TX, CA, IL, OH, ID, SC, UT, WI, MA, NV, IA, GA

• Active AZ MD license

Job Duties

• Provides medical oversight and expertise in appropriateness and medical necessity of healthcare services provided to members, targeting improvements in efficiency and satisfaction for patients and providers, as well as meeting or exceeding productivity standards. Educates and interacts with network and group providers and medical managers regarding utilization practices, guideline usage, pharmacy utilization and effective resource management.

• Develops and implements a Utilization Management program and action plan, which includes strategies that ensure a high quality of patient care, ensuring that patients receive the most appropriate care at the most effective setting. Evaluates the effectiveness of UM practices. Actively monitors for over and under-utilization. Assumes a leadership position relative to knowledge, implementation, training, and supervision of the use of the criteria for medical necessity.

• Participates in and maintains the integrity of the appeals process, both internally and externally. Responsible for the investigation of adverse incidents and quality of care concerns. Participates in preparation for NCQA and URAC certifications. Develops and provides leadership for NCQA-compliant clinical quality improvement activity (QIA) in collaboration with the clinical lead, the medical director, and quality improvement staff.

• Facilitates conformance to Medicare, Medicaid, NCQA and other regulatory requirements.

• Reviews quality referred issues, focused reviews and recommends corrective actions.

• Conducts retrospective reviews of claims and appeals and resolves grievances related to medical quality of care.

• Attends or chairs committees as required such as Credentialing, P&T and others as directed by the Chief Medical Officer.

• Evaluates authorization requests in timely support of nurse reviewers; reviews cases requiring concurrent review, and manages the denial process.

• Monitors appropriate care and services through continuum among hospitals, skilled nursing facilities and home care to ensure quality, cost-efficiency, and continuity of care.

• Ensures that medical decisions are rendered by qualified medical personnel, not influenced by fiscal or administrative management considerations, and that the care provided meets the standards for acceptable medical care.

• Ensures that medical protocols and rules of conduct for plan medical personnel are followed.

• Develops and implements plan medical policies.

• Provides implementation support for Quality Improvement activities.

• Stabilizes, improves and educates the Primary Care Physician and Specialty networks. Monitors practitioner practice patterns and recommends corrective actions if needed.

• Fosters Clinical Practice Guideline implementation and evidence-based medical practice.

• Utilizes IT and data analysts to produce tools to report, monitor and improve Utilization Management.

• Actively participates in regulatory, professional and community activities.

JOB QUALIFICATIONS

REQUIRED EDUCATION:

• Doctorate Degree in Medicine

• Board Certified or eligible in a primary care specialty

REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES:

• 3+ years relevant experience, including:

• 2 years previous experience as a Medical Director in a clinical practice.

• Current clinical knowledge.

• Experience demonstrating strong management and communication skills, consensus building and collaborative ability, and financial acumen.

• Knowledge of applicable state, federal and third party regulations

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

Current state (AZ) Medical license without restrictions to practice and free of sanctions from Medicaid or Medicare.

PREFERRED EDUCATION:

Master's in Business Administration, Public Health, Healthcare Administration, etc.

PREFERRED EXPERIENCE:

• Peer Review, medical policy/procedure development, provider contracting experience.

• Experience with NCQA, HEDIS, Medicaid, Medicare and Pharmacy benefit management, Group/IPA practice, capitation, HMO regulations, managed healthcare systems, quality improvement, medical utilization management, risk management, risk adjustment, disease management, and evidence-based guidelines.

• Experience in Utilization/Quality Program management

• HMO/Managed care experience

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:

Board Certification (Primary Care preferred).

PHYSICAL DEMANDS:

Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $161,914.25 - $315,733 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Leadership - Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance - Ensure food services appropriately connects to the Executional Framework - Coach emplo Food Service, Director, Operations, Food, Service, Client Relations, Restaurant

The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit

The Center's operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice.

The National Initiatives department is seeking a Deputy Project Director to work on a firearms project within the Erie County Integrated Domestic Violence Court. The Erie County Integrated Domestic Violence Court (IDV) seeks to provide a coordinated response to intimate partner firearm violence in Erie County through the development of the Firearms Analysis, Response, and Surrender Project. This project aims to increase offender firearm surrender, monitoring, and accountability by ensuring enhanced coordination and communication between law enforcement and the court.

Reporting to the Director of Judicial Education and Leadership, the Deputy Project Director will oversee and manage all aspects of the project, including comprehensive collaboration with stakeholders, development of policy, procedures, and program materials, management of contracting and fiscal reporting, and representation of the Center at local and citywide events, meetings, panels, and community forums. Responsibilities include, but are not limited to:

• Lead the strategic planning and implementation of all Firearms Analysis, Response, and Surrender Project programming and services;
• Develop and oversee the Project Team;
• Connect with LGBTQAI+ advocates, hearing-impaired agencies, tribal jurisdictions, underserved communities of Buffalo City, and survivors for lived experiences for membership in the Firearms Team, especially for the creation of protocols;
• Facilitate regular Project Team meetings to create protocols, address firearms surrender transmission and communication issues, and address survivor concerns;
• Review all family and criminal court cases in Erie IDV to understand firearm directives issued, access by defendant to firearms, actions taken by law enforcement, and monitoring of surrender;
• Prepare compliance calendars and monitor firearm surrender compliance and law enforcement response at each IDV court appearance;
• Assist in the development of an assessment tool for understanding unreported firearms possession in IPV police reports and family court petitions;
• Develop and implement protocols with off-site agencies;
• Assist in the development of bench guides for Judges and court personnel outlining the protocols created on firearms seizure, surrender procedures;
• Create checklists for court personnel and law enforcement to clarify and streamline communication between them concerning firearms surrender notifications;
• Oversee the submission of required reports and compliance-related paperwork;
• Work collaboratively and maintain relationships with court staff, community partners, and criminal justice and social service agencies;
• Serve as a liaison between the Court and private and public agencies;
• Collaborate and communicate professionally with all participants, legal parties, and other project stakeholders;
• Assist in developing a curriculum for training in Erie County, including identifying local and national faculty, creating an agenda, setting up CLE credits for attorneys, training evaluations, and materials;
• Develop and conduct an annual survey of staff and other participants to identify ongoing training needs;
• Collect and report required data and complete grant progress reports;
• Organize and participate in regular reviews with Center staff about program progress; and
• Additional responsibilities, as needed.

Qualifications:

• An advanced degree and 4-5 years related experience or a bachelor's degree and a minimum of 6-7 years of relevant experience in project management, supervision, and leadership required;
• Significant experience in leadership roles with innovative community-based organizations preferred;
• At least 3 years of experience managing significant budgets and grant contracts preferred;
• Passionate and sensitive to the needs and interests of the population and the mission and philosophy of the Center;
• Knowledge and/or lived experience related to the criminal justice system and its impacts on communities;
• Familiarity with the Criminal Court, Family Court, and Supreme Court (Matrimonial Parts);
• Background in domestic violence issues or related preferred;
• Ability to interact with members of the judiciary and social service providers;
• Excellent written and oral communication skills;
• Strong organization skills;
• Extensive experience developing and overseeing programs with multiple priorities;
• Strong relationship builder and communicator with experience leading diverse teams;
• Strong ability to set and adhere to timelines;
• Ability to effectively juggle multiple priorities;
• Exceptional ability to communicate with and guide internal and external teams;
• Highly organized, responsible, innovative, and flexible;
• Excellent attention to detail and communication skills;
• Ability to do both immediate "nuts and bolts" thinking and long-term strategic planning, often simultaneously;
• Ability to exercise tact and diplomacy;
• Ability to effectively communicate in a transparent and direct manner; and
• Demonstrated experience in setting and achieving strategic objectives.

Position Type: Temporary full time until September 30, 2027.

Position Location: Buffalo, NY with some required travel throughout New York State and occasionally to other states.

Compensation: The compensation range for this position is $95,275 - $118,450 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We also offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.

As of February 10, 2023, New York City Executive Order 25 rescinded the COVID-19 vaccination requirement for City workers, new hires, and contracted employees. While the Center does not require vaccination, we strongly recommend that all staff, interns, and volunteers stay up to date.

In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.

Director of Nursing Located in Buffalo, NY **Salary: Up To $150K per year- Based On Experience** Requirements of the Director of Nursing: Must have NYRN license Must have experience as a Director of Nursing or Assistant Director of Nursing Must have long-term care experience Must have strong clinical background and knowledge Proven leadership and management skills Strong verbal and written communication skill Responsibilities of the Director of Nursing: Supervises all nursing staff in the facility Development and implementation of nursing policy and procedure Overseeing the hiring and continued employment of nursing staff Ensuring there is adequate nursing staff, and that the staff's skills remain current Overseeing nursing employee conduct Being knowledgeable of incidents at the facility Assessing the health needs of each resident #1106 #J-18808-Ljbffr

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Join to apply for the Fraud Operations Director role at Community Financial System, Inc.

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Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, were committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities

A program manager responsible for developing, implementing, and administering the Banks Fraud Programs. This position oversees the process for investigation and reporting of fraudulent or illegal activities as well as the prevention and recovery of losses resulting from such activities. They will work with various lines of business to develop policies and procedures to monitor for, and defend against all types of fraud. This includes, but is not limited to, checks, deposits, new accounts, online accounts, loans, account take overs, elder financial exploitation, online banking, etc. Collaboration with fraud and security staff in other departments may be necessary, including Information Security staff and management. Oversight of the fraud program will include all types of fraud and financial crime, in all areas of the organization. This position requires expertise in fraud typologies, intervention and prevention strategies, forward looking strategic planning, and policy/program development. This position will analyze fraud trends, develop mitigation strategies, and deploy creative solutions to manage fraud losses and support business growth.

Essential Responsibilities

• Lead and oversee daily operation of fraud department, ensuring all department objectives, initiatives, and metrics are met or exceeded.
• Supervise writing, reviewing, and submission of required regulatory reports, including suspicious activity reports (SARs).
• Comply with, and stay informed of, all policies and procedures, as well as federal and state laws applicable to the job.
• Maintain proficient knowledge of banking rules and regulations, including but not limited to, the Bank Secrecy Act (BSA), USA Patriot Act, UCC, FACT Act, and OFAC.
• Effectively manage all incoming communications regarding fraudulent or potentially fraudulent activity received via multiple channels from internal departments, customers, law enforcement and banks.
• Review fraudulent activity for the detection and prevention of potential fraud utilizing multiple systems in the areas of; Wires, ACH, Card, Check and Online Banking Takeover events.
• Develop, supervise, and retain key talent. Ensure individuals have the skills, product knowledge, and tools needed for fraud mitigation efforts.
• Maintain close liaison with law enforcement, and other financial institution investigators to expedite exchange of information and elicit their assistance
• Lead the fraud management process with the right balance of customer and risk focus with a goal of mitigating bank losses while not losing sight of unnecessary customer friction.
• Develop, update, and implement, as appropriate, fraud mitigation and investigation procedures and educational materials for internal and external customers.
• Collaborate with other departments to guarantee seamless implementation and support of policies and procedures
• Responsible for the Banks fraud monitoring, reporting and KPIs to meet the required Board and Management oversight expectations.
• Establish and maintain Fraud Risk Assessment; identify risk exposures, controls and tolerances, as well as assist operational units to establish proper controls
• Proactively identify, research, and recommend policy and procedure changes to reduce costs, streamline operations and/or increase efficiency.
• Track financial industry fraud trends, adapts accordingly, and establish mitigating solutions.
• Analyze datasets to identify trends, detect anomalies, and develop strategies to mitigate future fraud losses.
• Develop and deliver high-quality intelligence products using all available data sources.
• Collaborate with Systems Administrator to conduct ongoing evaluation and improvement of BSA/AML/Fraud monitoring system to increase efficiency and productivity.
• Identify innovative strategies and systems to enhance the organizations overall fraud management.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner
• Other duties as assigned.
  
  

• BS or BA degree with course work in fraud/financial crime preferred or related professional work experience and degree.
• All applicants must be 18 years of age or older
  
  

• Strong leadership, management, organizational and communications skills. Ability to communicate verbally and in writing in a thorough and professional manner. Exceptional analytical skills, including the ability to proactively research and understand new and existing regulations, guidance, UCC requirements, and legal cases. An ability to use technology to manage function, including strong PC skills, utilization of Fraud/AML software, and other fraud software solutions. An ability to work independently while supporting a team environment. Experience working in an environment that requires confidentiality, proper handling of sensitive information and the ability to work independently. Some travel and a valid drivers license are required for this position. A desire to stay current with industry and fraud environment and seek out developmental opportunities.
  
  

• Eight to twelve years of experience in financial crime/fraud investigations, including management/supervisory experience. Expert level experience in bank fraud detection, including check and deposit fraud, account take-over, on-line account opening, loan and indirect lending fraud, and identity theft. Experience with financial crime management software is a must, Verafin FRAML experience a plus.
  
  

• Seniority level Director

• Employment type Full-time

• Job function Management and Manufacturing

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