108 Dollywood jobs in Pigeon Forge

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Server checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This position exists to provide prompt, courteous service throughout our Guests' dining experience.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Take food orders, serve food, and answer Guest questions about menu items and pricing
• Perform side work, including but not limited to rolling silverware, preparing items for the next day's service, and maintaining dining room cleanliness
• Serve food that complies with expected quality, quantity, and presentation while following state and local health code requirements
• Perform related cash handling procedures when applicable
• Assist with restaurant seating, suggestive selling, bussing tables, side work, sweeping dining areas, etc., as needed
• Greet each Guest cordially; treating each Guest as an individual
• Provide continuous service and attention to detail; thanking Guests when presenting the check to ensure Guest satisfaction
• Willingness to work at different locations on Park
• Learn about park operations to answer guest questions concerning Park layout and menu item availability
• Understand and practice safe food handling at all times
• Be an active participant in safety issues relating to personal safety and the safety of fellow Hosts and Guests
• Follow all procedures/standards affecting Culinary financial standing such as portion control, suggestive selling, clocking in/out properly, and completion of tasks in a timely and accurate manner
• Responsible for completing credit card transactions in compliance with the Payment Card Industry Security Standards
• Must be able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work and must show appreciation to others
• Must display a positive attitude and good judgment to make sound decisions
• Must be willing to constantly improve
• Must have professional appearance with good personal hygiene
• Must promote and support a "team" work environment by cooperating and helping co-workers
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to remain attentive and alert
• Must tolerate a fast-paced, hectic environment
• Must show appreciation to others
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be engaging and friendly
• Must have a sense of urgency

• Must be at least 16 years old
• At least 6 months of food service experience
• Must be able to pass a post-offer background check and drug screen
• Basic computer skills

• Able to display and live out our Lead with Love principles strongly rooted in the Dollywood Company culture by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
• Must have manual dexterity necessary to complete all job duties
• Able to sit and/or stand for long/short periods
• Able to maintain good personal hygiene
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Able to tolerate a fast-paced, hectic environment
• Able to be flexible to handle frequent changes in priorities
• Able to prioritize tasks and complete assignments on time
• Able to work outdoors
• Able to move about in confined areas
• Able to stand, balance, kneel, stoop and bend to maintain clean work environment and serve guests
• Able to see near and far to safely operate equipment and negotiate work environment
• Able to reach high and low to get supplies
• Able to make decisions by analyzing information allowing on-the-spot correction of Guest concerns
• Able to tolerate extreme heat, extreme cold, and humidity necessary to work in kitchens, walk-ins, freezers, climate changes and work outdoors
• Able to tolerate approved Ecolab detergents and chemicals necessary to clean/sanitize equipment and environment
• Able to remain calm while handling a large number of guests at one time, changes in work schedule and job assignments
• Must be able to lift 30 pounds with or without 2-person lift; 30+ pounds require a 2-person lift
• Must be able to work and tolerate temperatures ranging from 0 to 120 degrees
• Must comply with all Health Dept., ServSafe, and Company regulations pertaining to safe food handling procedures

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Cook II who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Cook II checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This position exists to assist in the successful and profitable operation of the unit assigned while providing excellent guest service.

Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Knowledgeable of proper cooking temperatures and hold times, maintaining Safety Critical Checklists and Cooling Charts as required
• Act as quality assurance inspector, ensuring food is of high quality
• Follows proper procedures in regards to labeling, dating, and/or rotating standards including the usage of day dots, FIFO (First In First Out), etc.
• Follows recipes including preparation/food handling standards which ensure designated portion control
• Know and understand the recipes and portions in preparing each unit's menu
• Comply with state and local health department regulations as well as Culinary Services departmental policies
• Know and understand the use of the "Start Fresh" program when necessary

• Must be minimum 16 years of age
• Previous Cook experience preferred
• Able to successfully complete ServSafe Manager Certification within 30 days of start date
• Must submit to and pass post-employment offer drug screen and background check

• Able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be willing to constantly improve
• Must have professional appearance with good personal hygiene
• Must promote and support a team environment by cooperating and helping co-workers
• Must adapt to changes easily
• Must tolerate a fast-paced, hectic environment
• Must show appreciation to others
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Able to display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed
• Able to hear, see, and speak, read, and write in English
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
• Able to maintain good personal hygiene
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions, retain information, and follow recipes
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends, and holidays as necessary
• Able to tolerate a fast-paced, hectic environment, with flexibility to handle frequent changes in priorities
• Able to prioritize tasks
• Ability to move about in confined areas
• Able to stand, balance, kneel, stoop, and bend to maintain clean work environment and serve guests
• Ability to walk, sit, or stand for long/short periods of time
• Ability to see near and far to safely operate equipment and negotiate work environment
• Able to reach high and low to get supplies
• Able to have manual dexterity to do detailed work
• Able to make decisions by analyzing information allowing on-the-spot correction of guests concerns
• Ability to recall information
• Ability to hear directions and follow verbal instructions
• Ability to tolerate extreme heat, extreme cold, and humidity necessary to work in kitchens, walk-ins, freezers, climate changes, and work outdoors
• Ability to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, Tide, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment
• Ability to work with others in a friendly, positive manner
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, holidays, and weekend shifts
• Must be able to lift 30 pounds with or without 2-person lift. 30+ pounds require a 2-person lift
• Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training
• Must be able to work and tolerate temperatures ranging from 0 to 120 degrees
• Must comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practices

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference you can touch or see - it's a difference you can feel. We are seeking a Promotions Intern for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Promotions Intern checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This position is responsible for working with the Public Relations Team in Marketing in the day-to-day operations of all aspects of the park's public relations programs and activities. Under the direction of the supervising staff member to whom the intern directly reports, intern will be immersed in the public relations and marketing of a world-class vacation destination with exposure to all marketing, regardless of specialization. Intern will create traditional (internal and external) digital and social media content for theme parks, lodging and dinner show partners. Intern also will assist in event planning, preparation and execution, media relations, and promotion execution, as requested/required. In turn, intern will satisfactorily complete individual program requirements to satisfy college/university credit and/or course study requirements.

Summary of Essential Functions and Responsibilities

• Explore The Dollywood Company's history and culture to better contribute to the key messaging for assigned projects.
• Represent the Dollywood Company brands through interaction with visiting media as assigned
• Communicate accurate, compelling and timely information regarding The Dollywood Company that is consistent with public relations and marketing messages.
• Understand the phone and computer systems used daily.
• Generate social media content for Facebook, Instagram, Twitter and other social channels as assigned.
• Generate traditional internal or external communication content as assigned.
• Generate digital and blog content as assigned.
• Capture photographs and video to accompany internal and external content.
• Assist in maintaining media databases.
• Participate in events from concept to execution as assigned.
• Learn to use photography/video-editing apps on mobile devices. Learn to make quick edits and improvements on all photography/video taken at The Dollywood Company to be social media acceptable.
• Generate digital content as assigned.
• Provide copy and image posting services on SMC websites.
• Assist the team in the creation of search engine optimized content for use across multiple platforms.
• Research digital trends, technology and industry standards.
• Assist Social Media Team with analyzing email metrics to improve open, click thru and conversion rates.
• Assist Social Media Team with analyzing digital campaigns and website performance

• Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in their work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement.
• Must have professional appearance with good personal hygiene
• Must promote and support a "team" work environment by cooperating and helping co-workers
• Must adapt to changes easily
• Must enjoy a fast-paced, dynamic environment
• Must show appreciation to others
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must reflect Dollywood's core values through the lens of dignity and respect.
• Able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
• Must have manual dexterity necessary to complete all job duties
• Able to maintain good personal hygiene
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Able to be productive in a fast-paced, dynamic environment
• Able to be flexible to handle frequent changes in priorities
• Able to prioritize tasks and complete assignments on time
• Able to operate/drive a variety of company vehicle with valid driver's license and proof of insurance
• Able to add, subtract, multiply and divide with accuracy.
• Able to move, bend, stoop, kneel, reach and twist.
• Able to lift up to 50 pounds
• Able to communicate effectively using standard English grammar and punctuation
• Able to tolerate temperatures of 0 to 140 degrees.
• Able to work outdoors.

• Must be a minimum of 18 years of age
• Must be enrolled in an accredited college degree program in a related field. (Communications, Marketing, Public Relations, Digital Media, Social Media or related field emphasis)
• Working knowledge of Associated Press style
• Must successfully complete a pre-employment background check including motor vehicle

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Amusement Sales Associate checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This position exists to provide support to the Games and Amusements team through the sale of gameplay packages, operational assistance to the Sales Lead, and use of a point-of-sale register. This support is to be provided in a manner consistent with the mission, values, and policies of the Dollywood Company.

Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable

Summary of Essential Functions and Responsibilities

• Assist the Sales lead in the daily operation of Games and Amusements by picking up and maintaining necessary sales funds, tickets, forms, and keys
• Complete assigned opening and closing procedures and ensure the operational readiness of any assigned areas
• Describe different sales packages to guests and demonstrate proficient selling skills
• Operate a point of sale register including sales, refunds, transfers, and reporting
• Actively participate in the success of the Games and Amusements team through teamwork, service, and respect for others
• Assist in regular inventories and cycle counts for various tickets and merchandise
• Support the management of stock levels and merchandising of any assigned locations
• Assist in the maintenance and daily operation of any assigned location by ensuring cleanliness and display preparation functions are up to company standards
• Demonstrate an ability to maintain dependable work attendance and flexibility with assigned work schedules
• Assist the immediate leadership by communicating any needed product, equipment, supplies, and helping to reduce waste
• Adhere to all Amusements safety guidelines and report any safety issues to the immediate leadership
• Protect the privacy, safety, and security of our guests and coworkers by completing PCI compliance and other required training
• Must be willing to have fun and create a fun and friendly environment for others

• Must be a minimum of 16 years of age
• Minimum 6 months of sales experience is required
• Minimum 6 months of customer service experience is required
• Minimum one (1) year of experience working in a team environment, highly preferred
• Basic computer skills

• Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in their work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
• Must be committed to continuous improvement
• Must have professional appearance with good personal hygiene
• Must promote and support a "team" work environment by cooperating and helping co-workers
• Must adapt to changes easily
• Must enjoy a fast-paced, dynamic environment
• Must show appreciation to others
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must reflect Dollywood's core values through the lens of dignity and respect
• Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
• Able to speak, read and write in English
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
• Must have manual dexterity necessary to complete all job duties
• Able to sit and/or stand for long/short periods
• Able to maintain good personal hygiene
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Able to be productive in a fast-paced, dynamic environment
• Able to be flexible to handle frequent changes in priorities
• Able to prioritize tasks and complete assignments on time
• Able to operate/drive a company vehicle with valid driver's license
• Able to add, subtract, multiply and divide with accuracy
• Able to lift up to 50 pounds, with assistance
• Able to communicate effectively using standard English grammar and punctuation
• Able to tolerate temperatures of 0 to 140 degrees
• Able to work outdoors

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference that you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity, and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Pastry Baking Intern checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The intern will support the kitchen operations through dishwasher, receiving clerk, prep cook, line cook, banquets production, and ingredient inventory management and administrative duties within Dollywood Theme Park. In turn, the intern will satisfactorily complete individual program requirements to satisfy college/university credit and/or course study requirements if needed. The Dollywood Company will provide the intern:

• The opportunity to complete course credit for the term of the internship
• Practical experience within a fast paced and ever changing work environment
• Opportunity to apply theory with practice

Summary of Essential Functions and Responsibilities

• Attend Leadership Development classes as available.
• Attend weekly intern meetings to discuss jobs of the week and learn about the different functions of a theme park.
• Train and work in below sections of internship:
• Dishwasher - To participate in all activities, including food preparation, merchandise handling, ware washing, and cleanliness and sanitation procedures.
• Receiving Clerk - Manage the loading dock. Responsible for maintaining a clean and safe work environment. Checking in orders, putting up food and non-food inventories. Coding invoices according to standardized accounting process.
• Baker - To participate in all activities, including food preparation, merchandise handling, ware washing, and cleanliness and sanitation procedures.
• Act as quality assurance inspector for food, ensuring a high quality.
• Responsible for the creation and implementation of new and enticing pastry to fit The Dollywood Company Brand.
• Responsible for the implementation and possible creation of "Plate Perfect" recipes.
• Be available/willing to work at different locations throughout The Dollywood Company.
• Responsible for all aspects of the P&L including but not limited to labor management (scheduling, time keeping, etc.), Cost Analysis to include Cost of Sales, product mix, and Spending Per Person
• Assisting with creating and implementing improvements profit contribution and cost savings through menu creation.
• Execute special project benefiting the Foods area as determined by Management.

Management reserves the right to change and/or add to these duties at any time.

Education and Experience Required

• Must be enrolled in a continuing education/college program
• Must have basic computer skills and must be proficient with Microsoft Word, Excel, and Power Point.
• Able to type at least 35 wpm.
• Valid TN driver's license and proof of personal liability insurance according to state law.
• Able to pass a drug screen and background check.

Knowledge, Skills, and Abilities

• Able to project Dollywood's image by being genuinely friendly and caring and by taking pride in their work.
• Must be self-motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.
• Must be willing to constantly improve.
• Must have professional appearance with good personal hygiene.
• Must promote and support a "team" work environment by cooperating and helping co-workers.
• Must adapt to changes easily.
• Must tolerate a fast-paced, hectic environment.
• Must show appreciation to others.
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.
• Must enjoy working with people of varied ages, experiences, and education levels.
• Must have positive and enthusiastic attitude towards job, tasks, coworker, other hosts and guests.
• Must have a professional demeanor, mature, focused and articulate.
• Must be willing to accept changes in work schedule and work assignments
• Must be able to maintain required attendance.
• Must be self-motivated and able to deal with fast paced, stressful environment
• Able to display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated.
• Able to maintain good personal hygiene.
• Able to get along with other employees to work out problems and resolve conflicts.
• Able to comprehend instructions and retain information.
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
• Able to tolerate a fast-paced, hectic environment.
• Able to be flexible to handle frequent changes in priorities.
• Able to prioritize tasks and complete assignments on time.
• Able to work outdoors.
• Able to walk quickly, kneel, twist, reach and bend.
• Must have depth perception and the ability to see near and far.
• Able to operate fire extinguisher.
• Able to think clearly and react quickly and calmly to changing situations.
• Able to move about and react quickly in emergency situations.
• Able to learn quickly and be multi-tasking.
• Able to tolerate all outdoor elements wind, rain, high/low humidity, direct sun, temperatures from -40? F to 110? F
• Able to tolerate noise.
• Able to tolerate heights.
• Able to climb steps and has good balance.
• Able to make sound decisions.
• Able to tolerate approved exposure levels of various chemicals found in cleaning solvents.
• Able to memorize written safety procedures.
• Able to perform reading, writing and math skills necessary to:
• Take messages, professionally communicate in writing
• Contribute to written team communications
• Add, subtract, multiply, divide, calculate make change and operate a register
• Analyze statistical information
• Able to remain alert and attentive.
• Able to operate a Point of Sale System.
• Able to perform other duties as assigned. Must be able to lift 30 pounds with or without 2-person lift. 30+ pounds require a 2 person lift.
• Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training
• Must comply with all Health Dept., ServSafe, and Company regulations pertaining to Food Safety Handling Procedures

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Amusement Sales Associate checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.This position exists to provide support to the Games and Amusements team through the sale of gameplay packages, operational assistance to the Sales Lead, and use of a point-of-sale register. This support is to be provided in a manner consistent with the mission, values, and policies of the Dollywood Company.Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountableSummary of Essential Functions and ResponsibilitiesAssist the Sales lead in the daily operation of Games and Amusements by picking up and maintaining necessary sales funds, tickets, forms, and keysComplete assigned opening and closing procedures and ensure the operational readiness of any assigned areasDescribe different sales packages to guests and demonstrate proficient selling skillsOperate a point of sale register including sales, refunds, transfers, and reportingActively participate in the success of the Games and Amusements team through teamwork, service, and respect for othersAssist in regular inventories and cycle counts for various tickets and merchandiseSupport the management of stock levels and merchandising of any assigned locationsAssist in the maintenance and daily operation of any assigned location by ensuring cleanliness and display preparation functions are up to company standardsDemonstrate an ability to maintain dependable work attendance and flexibility with assigned work schedulesAssist the immediate leadership by communicating any needed product, equipment, supplies, and helping to reduce wasteAdhere to all Amusements safety guidelines and report any safety issues to the immediate leadershipProtect the privacy, safety, and security of our guests and coworkers by completing PCI compliance and other required trainingMust be willing to have fun and create a fun and friendly environment for othersManagement reserves the right to change and/or add to these duties at any time.Education and Experience RequiredMust be a minimum of 16 years of ageMinimum 6 months of sales experience is requiredMinimum 6 months of customer service experience is requiredMinimum one (1) year of experience working in a team environment, highly preferredBasic computer skillsKnowledge, Skills, and AbilitiesMust reflect Dollywood's image by being genuinely friendly and caring and by taking pride in their workMust be self-motivated and disciplinedMust be able to prioritize and complete work assignments on a timely basisMust maintain strict confidentiality and judgment regarding privileged informationMust display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.Must be committed to continuous improvementMust have professional appearance with good personal hygieneMust promote and support a "team" work environment by cooperating and helping co-workersMust adapt to changes easilyMust enjoy a fast-paced, dynamic environmentMust show appreciation to othersMust be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelinesMust be able to utilize effective communication, problem solving, conflict management and interpersonal skillsMust reflect Dollywood's core values through the lens of dignity and respect Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountableAble to speak, read and write in EnglishAble to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employeesMust have manual dexterity necessary to complete all job dutiesAble to sit and/or stand for long/short periodsAble to maintain good personal hygieneAble to get along with other employees to work out problems and resolve conflictsAble to comprehend instructions and retain informationAble to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidaysAble to be productive in a fast-paced, dynamic environmentAble to be flexible to handle frequent changes in prioritiesAble to prioritize tasks and complete assignments on timeAble to operate/drive a company vehicle with valid driver's license Able to add, subtract, multiply and divide with accuracyAble to lift up to 50 pounds, with assistanceAble to communicate effectively using standard English grammar and punctuationAble to tolerate temperatures of 0 to 140 degreesAble to work outdoorsThe Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Amusement Sales Associate checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This position exists to provide support to the Games and Amusements team through the sale of gameplay packages, operational assistance to the Sales Lead, and use of a point-of-sale register. This support is to be provided in a manner consistent with the mission, values, and policies of the Dollywood Company.

Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable

Summary of Essential Functions and Responsibilities

• Assist the Sales lead in the daily operation of Games and Amusements by picking up and maintaining necessary sales funds, tickets, forms, and keys
• Complete assigned opening and closing procedures and ensure the operational readiness of any assigned areas
• Describe different sales packages to guests and demonstrate proficient selling skills
• Operate a point of sale register including sales, refunds, transfers, and reporting
• Actively participate in the success of the Games and Amusements team through teamwork, service, and respect for others
• Assist in regular inventories and cycle counts for various tickets and merchandise
• Support the management of stock levels and merchandising of any assigned locations
• Assist in the maintenance and daily operation of any assigned location by ensuring cleanliness and display preparation functions are up to company standards
• Demonstrate an ability to maintain dependable work attendance and flexibility with assigned work schedules
• Assist the immediate leadership by communicating any needed product, equipment, supplies, and helping to reduce waste
• Adhere to all Amusements safety guidelines and report any safety issues to the immediate leadership
• Protect the privacy, safety, and security of our guests and coworkers by completing PCI compliance and other required training
• Must be willing to have fun and create a fun and friendly environment for others

• Must be a minimum of 16 years of age
• Minimum 6 months of sales experience is required
• Minimum 6 months of customer service experience is required
• Minimum one (1) year of experience working in a team environment, highly preferred
• Basic computer skills

• Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in their work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
• Must be committed to continuous improvement
• Must have professional appearance with good personal hygiene
• Must promote and support a "team" work environment by cooperating and helping co-workers
• Must adapt to changes easily
• Must enjoy a fast-paced, dynamic environment
• Must show appreciation to others
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must reflect Dollywood's core values through the lens of dignity and respect
• Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
• Able to speak, read and write in English
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
• Must have manual dexterity necessary to complete all job duties
• Able to sit and/or stand for long/short periods
• Able to maintain good personal hygiene
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Able to be productive in a fast-paced, dynamic environment
• Able to be flexible to handle frequent changes in priorities
• Able to prioritize tasks and complete assignments on time
• Able to operate/drive a company vehicle with valid driver's license
• Able to add, subtract, multiply and divide with accuracy
• Able to lift up to 50 pounds, with assistance
• Able to communicate effectively using standard English grammar and punctuation
• Able to tolerate temperatures of 0 to 140 degrees
• Able to work outdoors

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking an Attractions Team Member who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Attractions Team Member checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Attractions Team Member is responsible for all aspects of assigned attraction, to include safety, friendliness, cleanliness and line speed within assigned areas. To be done in a manner consistent with the values and mission of The Dollywood Company.

Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Operate ride controls/control panels in all weather conditions
• Verbally communicate and enforce Safety rules
• Steady guests while entering/exiting ride vehicles during evacuations
• Inspect harness and other safety equipment prior to use
• React calmly and quickly in stressful/emergency situations. Physically assist Guests throughout the ride/attraction as required
• Visually observe guest actions during ride operations to prevent safety hazards
• Visually ensure guests are not adjusting safety equipment and observe actions to prevent safety hazards while on ride/attraction
• Complete required safety paperwork on a daily basis
• Initiate friendly interaction with guests
• Keep ride/attraction area clean
• Work varying hours and at different areas when needed
• Complete ride/attraction safety ride-a-round/walk through if/when required
• Properly train to follow all centralized measuring guidelines
• Maintain confidentiality at all times
• Follow all safety standards to include reporting any violation of standards

• Must be at least 16 years of age
• Basic computer skills
• Must successfully complete a pre-employment background check and drug screen

• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated
• Must be willing to constantly improve
• Must have professional appearance with good personal hygiene
• Must promote and support a "team" work environment by cooperating and helping co-workers
• Must adapt to changes easily
• Must tolerate a fast-paced, hectic environment
• Must show appreciation to others
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
• Willing to work in any assigned area of Attractions and perform other functions as assigned
• Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
• Able to maintain good personal hygiene
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Able to be productive in a fast-paced, dynamic environment
• Able to be flexible to handle frequent changes in priorities
• Able to prioritize tasks and complete assignments on time
• Able to operate/drive a company vehicle with valid TN driver's license
• Able to add, subtract, multiply and divide with accuracy
• Must be able to lift 30 pounds with or without 2 person lift. 30+ pounds require a 2 person lift
• Able to tolerate temperatures of 0 to 140 degrees
• Able to work outdoors
• Able to wear a full body safety harness and climb up to a 200 foot lift in order to perform inspections, conduct ride evaluations and host training
• Able to climb evacuation steps and maintain good balance
• Able to ride all rides/attractions which require a physical ride through inspection
• Able to wear all PPE as required
• Able to tolerate all chemicals/detergents utilized in the area
• Able to be subjected to periodic random drug screening as outlined by company policy
• Able to remain attentive and alert at all times
• Able to memorize written safety standards and/or scripts
• Able to speak clearly to include the use of PA systems and two-way radios
• Able to work outdoors in a variety of different weather elements with exposure to bees, insects and wildlife
• Minimum of 18 years of age is required when/as:
• Ride Operators at rides designated as High Thrill Attractions (as defined by IAAPA standards)
• Any activity with use of a motor vehicle to include trams and shuttles
• Drive vehicles operated exclusively on rails
• Work on or ascend lift hills whether in training, normal operations, or evacuations