123 E Commerce Operations jobs in the United States

We are seeking a results-driven E-Commerce Operations Manager to lead and optimize the daily operations of our client's growing online business. This role is critical in ensuring seamless order fulfillment, efficient inventory management, and smooth coordination across internal teams and external partners. The ideal candidate is an analytical thinker with a strong understanding of e-commerce platforms, logistics, and customer experience, with the ability to drive performance and scalability in a fast-paced environment. Position Responsibilities Order Fulfillment & Logistics Oversight Manage end-to-end e-commerce order processing to ensure timely and accurate delivery Coordinate with fulfillment centers, shipping carriers, and warehouse teams to streamline logistics operations Inventory Management Monitor inventory levels across platforms and locations to maintain optimal stock levels Implement systems to reduce stockouts, overstock, and inventory discrepancies Platform Operations & Optimization Oversee product listings, pricing accuracy, and promotional campaigns across e-commerce platforms Troubleshoot technical and operational issues to maintain a consistent customer experience Customer Experience & Service Coordination Collaborate with customer service teams to ensure inquiries, returns, and complaints are resolved efficiently Analyze customer feedback and order data to improve processes and satisfaction Data Analysis & Performance Reporting Track KPIs related to sales, returns, fulfillment times, and platform performance Generate reports and insights to guide operational decisions and identify opportunities for improvement Cross-Functional Collaboration Partner with marketing, IT, and product teams to align initiatives and ensure operational readiness Act as a liaison between internal teams and external vendors to support ongoing e-commerce strategy Prerequisites Proven experience managing e-commerce operations, ideally within a multi-channel or direct-to-consumer environment Strong understanding of online order processing, fulfillment logistics, and inventory systems Experience with major e-commerce platforms (e.g., Shopify, Amazon, Magento, or similar) Excellent analytical, problem-solving, and organizational skills Strong communication skills and ability to work cross-functionally in a collaborative environment Certifications (Preferred, but Not Required) Bachelor’s degree in Business, Supply Chain Management, E-Commerce, or a related field Certifications in e-commerce platforms, logistics, or operations management are a plus What the Role Offers A key role in scaling a fast-growing e-commerce operation The ability to drive impactful change across operations and customer experience Competitive salary and comprehensive benefits A collaborative work environment that values innovation, efficiency, and continuous improvement Why Hauppauge? Hauppauge offers the ideal blend of professional opportunity and quality of life. As a well-established business hub, it provides access to skilled talent, modern infrastructure, and a community that supports innovation and growth. Working here means being part of a dynamic environment where your contributions directly influence company success and customer satisfaction. #J-18808-Ljbffr

Job DescriptionJob Description Benefits: Employee discounts Health insurance Opportunity for advancement We are seeking a highly entrepreneurial and proactive Website and Digital Marketing Project Manager to manage and oversee our website operations and lead digital marketing initiatives in the vape and Delta 8 industry. This is a hands-on role that requires a self-starter who can manage all aspects of website management, while also leading digital marketing projects with a dedicated team. The ideal candidate should have strong experience in e-commerce website management, digital marketing strategies, and project management. Youll be responsible for handling order approvals, processing returns, managing custom requests, and ensuring the website functions smoothly. In addition, you will project manage seasonal marketing campaigns, including SEO, social media, and email marketing, working with a team of SEO specialists, graphic designers, and a digital marketing manager. Schedule: Monday through Friday + Saturday Morning Responsibilities : Website Management (Shopify) : Oversee day-to-day website operations, including order approvals, processing, returns, and custom requests. Ensure the website is functioning optimally and user-friendly across all devices. Manage product updates, listings, and content updates as needed. Maintain a smooth and efficient customer experience through order fulfillment and support. Manage customer service Digital Marketing Project Management : Lead digital marketing campaigns focused on SEO, social media, and email marketing for the website. Project manage seasonal campaigns from start to finish, ensuring all deliverables are met on time. Collaborate with the SEO specialist, graphic designer, and digital marketing manager to execute campaigns. Track performance metrics and make data-driven decisions to optimize marketing efforts. Requirements : Proven hands-on experience in website management, preferably Shopify. Strong knowledge of E-commerce. SEO, email marketing, and social media strategies. Experience project managing digital marketing campaigns with cross-functional teams. Ability to take ownership, be entrepreneurial, and manage multiple tasks independently. Strong attention to detail and problem-solving skills. Excellent communication and leadership abilities. Familiarity with the vape and Delta 8 industry is a plus. If you're a go-getter who excels in both website management and digital marketing, with a passion for getting things done, wed love to have you join our team! #J-18808-Ljbffr

Join to apply for the E-commerce Operations Manager role at Yeiser Research & Development, LLC

YRD, LLC. is a consumer goods company that specializes in products marketed and sold in home shopping television networks, large retail chains, and e-commerce. We manage the complete lifecycle of our products from design and prototype to manufacturing and finished goods.

Our product range spans categories such as garden, beauty, cleaning, kitchen, auto, and more. We are passionate about this industry and seek a candidate who shares this enthusiasm. The YRD, LLC team is known for being creative, capable, agile, and open to new challenges. This is a great opportunity to join a rapidly growing company with talented people.

We are looking for an E-commerce Operations Manager to lead our online sales and digital presence. The successful candidate will develop strategies to attract and retain customers, communicate these plans to the team, set goals, and analyze results.

• Lead the planning and execution of our e-commerce strategy, including media planning, brand and product launch strategies, and inventory forecasting.
• Gather and analyze market data, competitor strategies, and industry trends to refine our e-commerce approach.
• Create innovative strategies to enhance our online presence and increase sales.
• Manage online accounts on platforms like Amazon and other major retailers to maximize visibility.
• Drive direct-to-consumer sales and marketing efforts, focusing on consumer needs and behavior.
• Develop compelling product positioning and optimize for SEO and website traffic.
• Create reports on conversion rates, cart abandonment, and average order value.

• 1-5 years of experience in e-commerce strategy and marketing, with emphasis on B2B and B2C sales, especially Amazon Vendor and Seller accounts.
• Bachelors degree in Business or Marketing preferred, or equivalent work experience.
• Proficiency with office and productivity tools such as Microsoft Office, Google Workspace, and email platforms.
• Excellent verbal and written communication skills.
• Knowledge of e-commerce platforms including Amazon, Walmart, Target, Shopify, WooCommerce, Klayvio, and others.
• Salary range of $70,000 to $105,000, with health insurance, 401(k), and paid vacation.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Consumer Goods

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

E-Commerce Operations Manager

Montblanc | New York, NY

Reports to: Director, Ecommerce

WHO WE ARE?

At Montblanc, we craft luxury products designed to inspire. From fine writing instruments and leather goods to timepieces and accessories, our Maison blends heritage, innovation, and craftsmanship to deliver exceptional quality. As we evolve our eCommerce ecosystem, we are looking for passionate, detail-oriented individuals who thrive in a fast-paced, dynamic environment and are committed to delivering operational excellence.

ROLE OVERVIEW

Join us in advancing Montblanc's position as a leading digital luxury brand within a dynamic and collaborative environment. Reporting to the Senior Manager of eCommerce, this candidate will support the end-to-end operational infrastructure of Montblanc.com in North America. This role is responsible for managing core eCommerce functions, including order processing, system performance, inventory alignment, and issue resolution. You will collaborate cross-functionally with the Client Relations, Fulfillment and Logistics, After-Sales, IT, and Global HQ teams to ensure operational accuracy, data integrity, and readiness across all digital initiatives. This role is key to enabling omnichannel execution and supporting a Client Relations team focused on excellent client service and experience.

KEY RESPONSIBILITIES

1. Escalation & Issue Management

• Lead and manage operational escalations from the Client Relations Center (CRC), including fraud investigations, payment validation issues, order holds, returns, transport claims, and omnichannel service challenges such as boutique pickup issues and in-store fulfillment.
• Partner closely with the After-Sales team to manage repair and replacement workflows and drive timely, client-centric resolutions.
• Create and maintain reporting dashboards to analyze escalation trends, proactively address root causes, and optimize processes for faster, more effective resolution.
• Collaborate cross-functionally with CRC, Retail Operations, and IT teams to align on investigation protocols, documentation standards, and root-cause remediation.

1. Fulfillment & Logistics Excellence

• Manage end-to-end fulfillment operations, ensuring timely and accurate order processing, dispatch, and delivery across eCommerce and omnichannel channels.
• Act as the key liaison with warehouse to monitor SLAs, optimize throughput, and ensure high levels of service accuracy.
• Oversee return logistics, RTV processes, and personalized order flows, ensuring reverse logistics are smooth and client friendly.
• Continuously identify and implement improvements to fulfillment workflows, minimizing delays and errors.
• Partner with Supply Chain, CRC, and eCommerce teams to resolve inventory visibility issues, order anomalies, or shipping constraints quickly and effectively.
• Track and report on fulfillment KPIs such as delivery lead times, error rates, and return turnaround time.

1. Daily Operations & Client Experience Support

• Oversee daily eCommerce operations, including order processing, return handling, and resolution of inventory discrepancies.
• Ensure operational readiness and accuracy for product launches, digital campaigns, and promotional events.
• Support QA for new product and content launches, coordinating with eCommerce, CRC, and Digital teams to ensure accuracy across PDPs and site navigation.
• Provide cross-functional coverage and updates during high-impact moments (e.g., peak sales periods), ensuring the Client Relations Center and Fulfillment teams are aligned on expectations and potential impacts.

1. Technical Operations & Systems Oversight

• Monitor key systems such as SAP, SFCC, and OMS for synchronization issues, bugs, and platform discrepancies.
• Own the submission, tracking, and resolution of technical tickets in coordination with IT and platform support teams.
• Partner with CRC and eCommerce teams to proactively identify and mitigate site and system issues before they impact the customer experience.
• Support User Acceptance Testing (UAT) and regression testing for new feature rollouts, ensuring stable and accurate site performance.
• Document recurring issues and develop SOPs and escalation paths to reduce resolution times and business disruption.

• Bachelor's degree required
• 4+ years of experience in eCommerce operations or a related operational role, preferably within luxury or high-end retail environments.
• Extensive experience working with SAP and Salesforce Commerce Cloud (SFCC), with strong proficiency in using these systems to manage eCommerce operations and back-end processes.
• Experience working in Agile environments, with Scrum Master certification (CSM or equivalent) strongly preferred; ability to facilitate sprints, stand-ups, and cross-functional planning.
• Demonstrated expertise with Content Management Systems (CMS), understanding how to manage digital content and streamline workflows effectively.
• Highly skilled with computer systems and technology, with the ability to quickly learn and adapt to new software applications and tools.
• Proven team player who takes initiative, can prioritize and multitask effectively without sacrificing attention to detail, and thrives in a dynamic, fast-paced environment.
• Exceptional organizational, project management, communication, and follow-through skills, with the ability to manage multiple projects simultaneously and deliver on time.

E-Commerce Operations Manager

YRD, LLC. is a consumer goods company that specializes in products that are marketed and sold on/in home shopping television networks, large retail chains, and e-commerce. We manage the complete life cycle of our products from the initial design and prototype all the way through the manufacturing process to finished goods. Our product range spans multiple categories garden, beauty, cleaning, kitchen, auto and many more. We love this industry and are looking for someone who shares this passion. The YRD, LLC. team has a reputation for being creative, capable, agile, and willing to take on new challenges and projects; our ideal candidate will possess these same qualities. This is an incredible opportunity to get in on the ground floor of a rapidly growing company with amazing people.

POSITION SUMMARY
We are looking for an E-commerce Operations Manager to lead our online sales and digital presence. Our new E-commerce Operations Manager will have THE plan on how to reach out and draw in future customers, persuade them to buy our products, and entice them to come back for more. Our ideal new team member needs to be able to communicate these strategies to our team, define goals and objectives, and measure and analyze the results.

KEY RESPONSIBILITIES

• Lead the planning, development, and execution of our e-commerce strategy including (but not limited to) media planning and forecasting, brand strategy, product launch strategy, and inventory forecasting.
• Proactively gather relevant data on market trends, competitor strategies, and industry developments; use this knowledge to inform and refine our e-commerce strategy.
• Create and implement innovative strategies that optimize our presence across platforms to ensure sales growth.
• Manage all online accounts including Amazon.com and other major online retailers to maximize product visibility.
• Drive direct-to-consumer e-commerce sales and marketing, with an emphasis on understanding consumer needs, behavior, and trends with the goal of increasing sales.
• Develop and execute compelling product positioning.
• Stay ahead of e-commerce trends and consumer behavior, leveraging these insights for accurate sales forecasting, SEO optimization, and increasing website traffic and online sales.
• Create reporting and analysis for conversion rates, cart abandonment, and average order value.

QUALIFICATIONS

• At least 1-5 years experience in e-commerce strategy and marketing, with a significant emphasis on B2B order management portals and B2C web sales; Minimum of 2 years experience in e-commerce strategy, preferably with a focus on Amazon Vendor and Seller accounts.
• Bachelors degree in Business or Marketing, or applicable work history plus bachelors degree.
• Demonstrated expertise in database driven office and productivity systems; basic office tools: Microsoft Office; Google Programs; email programs.
• Exceptional verbal and written communication skills.
• Thorough knowledge of and proficiency in E-commerce platforms: Amazon, Walmart, Target, Shopify, B2B order management portals, WooCommerce, Klayvio, and other Retail E-commerce Platforms.

Annual salary range $70 - $105K; health insurance; 401(k); paid vacation.

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Lead, Guest Commerce Operations Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. This position will be working onsite from Miami. Position Summary: Reporting to the Sr Manager, Guest Commerce & Retention, the Lead of Global Guest Commerce Operations is responsible for spearheading all global commercial planning across the entire guest journey from shop to sail. The lead will coordinate across channels and markets to ensure unified governance of timing, messaging, KPI’s and internal socializing with brand leadership. The lead will spearhead the execution of pre-cruise promotions, leading the continuous discussion with all key business partners across the organization to develop and implement tailored content and marketing initiatives such as email segmentation, remarketing, merchandising, landing page optimization & funnel conversion. They will be responsible for leveraging data and consumer insights to ensure commercial teams are maximizing the customer journey with relevant commercial tactics to cross-sell, upsell and resell products based on the consumer need states. In addition, the lead will spearhead a cross departmental committee to optimize guest communication, and journey orchestration, governance and performance. This role will develop the data driven strategic vision around segmentation, personalization, optimization, and ROI leveraging all communication channels to maximize sales throughout the global guest journey across processes and channels to improve and streamline the CRM operations. The Global Guest Commerce Lead will work with various stakeholders such as hotel ops, international market leads, BI, CI, and Product marketing to develop compelling, solution-based communication strategies that enable agile marketing plans that adapt to real time business performance. The role must interpret results in real-time to drive dynamic plans that maximize what is working and quickly pivot from what is not. This role will lead the growth and development of global guest commerce and will design and implement initiatives to increase booking penetration and enhance guest experience across the journey. The lead will ensure all guest commerce operations align with the company’s brand and service standards. Essential Duties and Responsibilities: Spearhead the execution and optimization of Promotional and tactical Pre Cruise and post cruise campaigns. Lead the global commercial planning throughout guest journey (prospects to booked guest) Own and optimize all global automated communications across the guest journey Own promotional calendar across international markets and optimize promotions based on insights and channel data. Partner with all channel owners (Email, App, Web, MCC, DM) to execute the short-term and long-term roadmap as well as identify challenges and creatively solve for them. Identify new or unique CRM/Digital data that can be used to execute a consistent and relative personalization/segmentation program throughout Guest journey. Develop and implement new retention strategies as well as amplify guest commerce experience to drive increased sales and customer satisfaction. Supervise creative development and production by our internal creative team to ensure that project implementations happen as expected and on deadline. Responsible for leading cross-department team to meet product KPIs and track performance to ensure through marketing plans and tactical adjustments when needed and quickly adjust plans when needed to ensure effective product performance plans. Responsible for coordinating the implantation of Ai Tactics across channels Qualifications, Knowledge and Skills: College degree required. Marketing or related field is preferred. 10+ years of experience in CRM, digital marketing, e-commerce, Email marketing, user-experience, content development and analytics Experience managing commercial calendars Experience working across international markets Must be able to work with cross functional teams Must demonstrate successful strategy implementation Must be a self-motivated individual. Pre Cruise experience is a plus CX experience is a plus Knowledge of email, App, web best practices Capable of analyzing user and performance data to establish clear measures of success and build compelling stories with data. Demonstrate aptitude for being confident, poised under pressure and decisive when working with business leaders. Strong communication and business acumen. Ability to multi-task and meet deadlines, highly detail oriented, meticulous and creative. Self-starter, able to work with minimal direction and lead others. Excellent verbal and written communication skills. Attention to detail and follow-through. Strong project management skills and key computer skills (Excel, PowerPoint, Outlook). We know there's a lot to consider . As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. #J-18808-Ljbffr

Join to apply for the Lead, Guest Commerce Operations role at Royal Caribbean Group 2 weeks ago Be among the first 25 applicants Join to apply for the Lead, Guest Commerce Operations role at Royal Caribbean Group Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. This position will be working onsite from Miami. Position Summary Reporting to the Sr Manager, Guest Commerce & Retention, the Lead of Global Guest Commerce Operations is responsible for spearheading all global commercial planning across the entire guest journey from shop to sail. The lead will coordinate across channels and markets to ensure unified governance of timing, messaging, KPI’s and internal socializing with brand leadership. The lead will spearhead the execution of pre-cruise promotions, leading the continuous discussion with all key business partners across the organization to develop and implement tailored content and marketing initiatives such as email segmentation, remarketing, merchandising, landing page optimization & funnel conversion. They will be responsible for leveraging data and consumer insights to ensure commercial teams are maximizing the customer journey with relevant commercial tactics to cross-sell, upsell and resell products based on the consumer need states. In addition, the lead will spearhead a cross departmental committee to optimize guest communication, and journey orchestration, governance and performance. This role will develop the data driven strategic vision around segmentation, personalization, optimization, and ROI leveraging all communication channels to maximize sales throughout the global guest journey across processes and channels to improve and streamline the CRM operations. The Global Guest Commerce Lead will work with various stakeholders such as hotel ops, international market leads, BI, CI, and Product marketing to develop compelling, solution-based communication strategies that enable agile marketing plans that adapt to real time business performance. The role must interpret results in real-time to drive dynamic plans that maximize what is working and quickly pivot from what is not. This role will lead the growth and development of global guest commerce and will design and implement initiatives to increase booking penetration and enhance guest experience across the journey. The lead will ensure all guest commerce operations align with the company’s brand and service standards. Essential Duties And Responsibilities Spearhead the execution and optimization of Promotional and tactical Pre Cruise and post cruise campaigns. Lead the global commercial planning throughout guest journey (prospects to booked guest) Own and optimize all global automated communications across the guest journey Own promotional calendar across international markets and optimize promotions based on insights and channel data. Partner with all channel owners (Email, App, Web, MCC, DM) to execute the short-term and long-term roadmap as well as identify challenges and creatively solve for them. Identify new or unique CRM/Digital data that can be used to execute a consistent and relative personalization/segmentation program throughout Guest journey. Develop and implement new retention strategies as well as amplify guest commerce experience to drive increased sales and customer satisfaction. Supervise creative development and production by our internal creative team to ensure that project implementations happen as expected and on deadline. Responsible for leading cross-department team to meet product KPIs and track performance to ensure through marketing plans and tactical adjustments when needed and quickly adjust plans when needed to ensure effective product performance plans. Responsible for coordinating the implantation of Ai Tactics across channels Qualifications, Knowledge And Skills College degree required. Marketing or related field is preferred. Extensive Email Marketing experience. 10+ years of experience in CRM, digital marketing, e-commerce, Email marketing, user-experience, content development and analytics Experience managing commercial calendars Experience working across international markets Must be able to work with cross functional teams Must demonstrate successful strategy implementation Must be a self-motivated individual. Pre Cruise experience is a plus CX experience is a plus Knowledge of email, App, web best practices Capable of analyzing user and performance data to establish clear measures of success and build compelling stories with data. Demonstrate aptitude for being confident, poised under pressure and decisive when working with business leaders. Strong communication and business acumen. Ability to multi-task and meet deadlines, highly detail oriented, meticulous and creative. Self-starter, able to work with minimal direction and lead others. Excellent verbal and written communication skills. Attention to detail and follow-through. Strong project management skills and key computer skills (Excel, PowerPoint, Outlook). We know there's a lot to consider . As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Travel Arrangements Referrals increase your chances of interviewing at Royal Caribbean Group by 2x Get notified about new Commerce Specialist jobs in Miami, FL . Miami, FL $45,000.00-$9,000.00 2 months ago E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager) Fort Lauderdale, FL 26.00- 27.50 3 weeks ago Plantation, FL 130,000.00- 150,000.00 1 week ago Remote Data Entry Clerk - Typing - Part Time Entry Level VISA - Sr. Executive Administrator (JN - ) Miami-Fort Lauderdale Area 63,000.00- 105,000.00 1 day ago Product Manager - eCommerce Software Solutions (US Based Remote) Miami, FL 115,000.00- 130,000.00 2 weeks ago Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Additional Considerations (if any):

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At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

General Function :

An Ecommerce Systems Engineer/Analyst works with operational and technical stakeholders to design and improve Hy-Vee's ecommerce fulfillment network. The ideal candidate will excel at obtaining results in a fast-paced environment, have excellent problem solving skills, and can connect technology to real-world business challenges.

Reporting Relations:

Accountable and Reports to: Ecommerce Project Manager

Positions that Report to you: None

Primary Duties and Responsibilities:

• Define and maintain ecommerce value stream mapping and standard operating procedures
• Support operations and online order fulfillment in both automated and manual fulfillment facilities
• Performs cost-benefit analysis to evaluate new operational improvements and technologies and works with necessary stakeholders to define implementation plan including integration into existing Ecommerce processes and systems
• Collaborates with operational and technical teams to evaluate opportunities for process changes and uses data to define expected benefits
• Reports to work when scheduled and works expected number of hours

• Attends and participates in industry and company meetings.
• Performs other job-related duties and special projects as required
• Travel required up to 20% within Hy-Vee trade territory
• Other duties or special projects as assigned

• Visual requirements include: ability to see detail at near range with or without correction.
• Must be physically able to perform physical and sedentary work: occasionally lifting or carrying objects of no more than 20 pounds, and occasionally standing or walking
• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner
• Must be proficient in Microsoft Excel, experience with SQL is a plus
• Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages
• Must possess the ability to compose original correspondence, follow technical manuals, evaluate technical data and counsel or advise people

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

General Function:

An Ecommerce Systems Engineer/Analyst works with operational and technical stakeholders to design and improve Hy-Vee’s ecommerce fulfillment network. The ideal candidate will excel at obtaining results in a fast-paced environment, have excellent problem solving skills, and can connect technology to real-world business challenges.

Reporting Relations:

Accountable and Reports to: Ecommerce Project Manager

Positions that Report to you: None

Primary Duties and Responsibilities:

• Define and maintain ecommerce value stream mapping and standard operating procedures

• Support operations and online order fulfillment in both automated and manual fulfillment facilities

• Performs cost-benefit analysis to evaluate new operational improvements and technologies and works with necessary stakeholders to define implementation plan including integration into existing Ecommerce processes and systems

• Collaborates with operational and technical teams to evaluate opportunities for process changes and uses data to define expected benefits

• Reports to work when scheduled and works expected number of hours

Secondary Duties and Responsibilities:

• Attends and participates in industry and company meetings.

• Performs other job-related duties and special projects as required

• Travel required up to 20% within Hy-Vee trade territory

• Other duties or special projects as assigned

Education and Experience:

Degree in Industrial Engineering, Supply Chain Management or equivalent technical field from an accredited university preferred.

Supervisory Responsibilities:

Responsible for prioritizing tasks assigned to other teams so that overall design/implementation timelines are met.

Physical Requirements:

• Visual requirements include: ability to see detail at near range with or without correction.

• Must be physically able to perform physical and sedentary work: occasionally lifting or carrying objects of no more than 20 pounds, and occasionally standing or walking

• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions

Knowledge, Skills, Abilities and Worker Characteristics:

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner

• Must be proficient in Microsoft Excel, experience with SQL is a plus

• Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages

• Must possess the ability to compose original correspondence, follow technical manuals, evaluate technical data and counsel or advise people

Working Conditions:

The duties of this position are performed in a both field and office settings where there is weekly pressure to meet deadlines.

Equipment Used to Perform Job:

Mainframe and/or Windows computer software and application development tools. PC, telephone and calculator.

Financial Responsibility:

Responsible for company assets including the purchase of equipment and maintenance of third party applications.

Confidentiality:

Has access to confidential information including payroll, sales, inventory and profit.

About Hy-Vee, Inc.Hy-Vee, Inc. is an employee-owned corporation operating more than 300 retail stores across eight Midwestern states with sales of $13 billion annually. The supermarket chain is synonymous with quality, variety, convenience, healthy lifestyles, culinary expertise and superior customer service. Hy-Vee ranks in the Top 10 Most Trusted Brands and has been named one of America’s Top 5 favorite grocery stores. The company’s 80,000+ employees provide “A Helpful Smile in Every Aisle” to customers every day.

Are you ready to smile, apply today.