5 Event Management jobs in Indianapolis

Store - INDY-TRADERS POINTE, IN

Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.

Event Coordination

• Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.
• Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
• Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
• Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
• Communicate events with clients and store team members.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
• Adjust plans and events based on client's feedback and needs.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.
• Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.

• Help customers shop, locate products, and provide them with solutions.
• Provide fast and friendly check out experience.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customer on Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck un-load, stocking and planogram (POGs) processes.
• Complete merchandise recovery and maintenance.
• Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production.
• Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

• Energetic and enthusiastic and personality.
• The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
• Must have excellent people skills.
• Must have experience working with children and children's events.
• Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
• Must have organizational skills, interpersonal skills, and creative problem-solving skills.
• Retail and/or customer service experience required

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings

Direct message the job poster from Eight Eleven Group

About the Company

Eight Eleven and our Family of Companies are seeking a detail-oriented and dynamic Event Coordinator to oversee the planning, coordination, and execution of tradeshows and external client events for all our brands. This individual will be responsible for ensuring seamless event operations, from initial concept through post-event analysis. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for delivering exceptional event experiences that align with client objectives.

About the Role

• Collaborate with each company stakeholders to understand event objectives, target audience, and branding requirements for each conference.
• Develop comprehensive event plans, including timelines, budgets, and resource allocations.
• Identify appropriate venues, manage vendor relationships, and negotiate contracts for event space for happy hours, parties or private dinner accommodations as well as hotel block contracts.
• Partner with Marketing team for all event marketing items, including but not limited to: communicating sponsorships and attendance via social and direct marketing, managing RSVP lists for client events, swag items & branding material.
• Research competitor participation in events including trade shows, conferences, vendor/integrator meetings, etc.
• Evaluate the success of events through post-event reporting, client feedback, and performance metrics.
• Track budgets for events and report to stakeholders and exec team for future metrics and analysis.

Tradeshow Coordination

• Coordinate participation in industry tradeshows, including badge purchasing, logistics, and attendance internally & externally.
• Manage exhibit preparation & purchasing of design, layout & branding.
• Ensure all materials, promotional items, and marketing collateral are prepared and delivered on time.
• Track and report on lead generation and other performance metrics from tradeshow participation.
• Communicate with external stakeholders, including event organizers, vendors, and partners, to ensure smooth execution.
• On-site management, will oversee event setup and execution, ensuring that all logistics run according to plan.
• Troubleshoot any issues or challenges that arise during the event and resolve them promptly to ensure a smooth experience.

Qualifications

Bachelors degree in Event Management, Hospitality, Marketing, or a related field (preferred). 0 - 2 years experience working in event planning, meeting planning and/or marketing.

• Extremely passionate about the corporate events industry and desire to grow with the company.
• Strong project management skills and the ability to handle multiple tasks and deadlines.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with vendors and internal teams as well as ability to work both independently and as part of a team.
• Ability to think creatively and problem-solve in fast-paced environments.
• Ability to travel as needed for on-site event coordination.
• Knowledge of industry trends, event technologies, and marketing strategies.
• A customer-first mindset with the ability to anticipate client needs.
• Based out of Indianapolis, Indiana.

Pay range and compensation package

Competitive salary based on experience.

Equal Opportunity Statement

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

• Entry level

• Full-time

• Customer Service
• Industries
• Events Services