27 Executive Director jobs in Columbus
Executive Director- Business Development
Posted 24 days ago
Job Viewed
Job Description
Executive Director- Business Development
Job Description
Our Business Development Executive Directors enjoy the ability to leverage contacts across various verticals and a world class operations team to deliver the solution.
Our team enjoys a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, and benefits, in a friendly, casual work environment. We are changing the game for our staff and our clients.
Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the world's best brands, including over 95 Global Fortune 500 clients and over 2000 clients worldwide. Our vision is to be the greatest customer engagement services company in the world, rich in diversity and talent - powered by creativity and technology.
**_This position will be remote/WAH and can be performed anywhere in the United States of America._**
**Essential Functions/Core Responsibilities**
Overview:
The Enterprise Seller is a complex deal creator and shaper that aligns to the prospect's imperatives and solves business problems that span the full breadth of Concentrix tech-powered solutions and human-centered services. They lead and manage the opportunity from initial sales qualification to pursuit to close, utilizing enterprise solution selling, practice area expertise and the development of productive relationships with key buyers and decision-makers at new clients. This is a strategic, individual contributor role who bring to bear the best of sales at Concentrix within a high culture team environment that positively encourages growth and development.
Strategic Selling and Business Growth:
- Acts as a creator and driver who can originate, shape, and commercially enable complex sales opportunities and maintain both an active priority target list and deal funnel as a result.
- Proactively generates and builds new client relationships from qualification to close.
- Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B and B2C organizations.
- Acts as a proven storyteller who can build and maintain c-level relationships across multiple disciplines, lines of business, and strategic needs, with a targeted enterprise prospect, including but not limited to, IT, CX, Operations, HR, Finance and Procurement.
- Provides effective and clear leadership to virtual pursuit teams featuring SMEs from multiple practices and disciplines of the company. Acts as an advisor and coach internally to develop win strategy through to close plan.
- Articulates a compelling and differentiated value proposition to the prospect, that aligns to their business outcomes and industry context.
- Sustains urgency through creating compelling events through active listening, storytelling, and personal experiences.
- Supports and leads business negotiation for complex transactions and opportunities.
- Works closely with portfolio leaders and practice leaders to leverage relevant subject matter experts in support of the pursuit.
- Engages the global leadership as appropriate and shepherds the deal through the solutioning and approval process.
- Provides discipline and rigor to the sales process as an expert on sales best practices.
- Successfully leads and aligns a complex network of stakeholders, including interaction with senior management levels at a client and/or within Concentrix, involving negotiating or influencing significant matters.
Knowledge and Expertise:
- Builds and demonstrates a very clear understanding of the target client's business and their strategic business objectives and revisits these objectives in line with the client's strategic reviews
- Builds and demonstrates a strong understanding and knowledge of BPO and Technical Services associated with their target client's industry sector.
- Develops and executes the sales strategy across all appropriate levels of the target client organization. Can develop the long-term growth strategy for Concentrix within the allocated accounts and in line with the sector and portfolio strategy. Supports the Portfolio and Sector Leaders in the development of that sector strategy.
- Leverages exceptional communication skills to speak at forums both internally and externally.
Collaboration and Coordination:
- Works closely with Portfolio Leads, Sector Leaders, and other internal teams to align sales strategies with overall business goals.
- Provides effective and timely transition of the client relationships to the appointed Account Executive for sold deals
- Leverages internal resources and expertise to develop and propose high-value and profitable solutions to clients.
- Collaborates with Account Executives to understand the context of their respective accounts as well as with a broader sales and account management community by sharing insights, best practices, and assisting with sales-related tasks.
Reporting and Analytics:
- Monitors and reports on sales performance, tracking key metrics, and reports on progress to Sales Leaders.
- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.
- Prepares and delivers regular reports and updates to Leaders on sales performance and metrics.
Professional Development:
- Stays updated on industry trends, emerging technologies, and best practices in sales management.
- Participates in training and development programs to enhance skills and knowledge.
- Actively seeks opportunities for professional growth and career advancement within the organization.
Qualifications:
- Bachelor's degree in business administration, Marketing, or a related field with 10+ years of experience as a sales hunter (B2B sales) and individual contributor.
- Demonstrated experience in the CX tech and/or BPO marketplace where they have experience of closing complex B2B deals.
- Experience interacting with and selling to senior leaders across multiple functions and lines of business, including but not limited to, CX, Operations, Technology, Finance, Sourcing, etc.
- Strong communication and interpersonal skills with the ability to build new client relationships of trust and become a trusted advisor.
- Excellent problem-solving and conflict-resolution abilities.
- Ability to analyze data and use insights to lead solution build processes and win strategy creation.
- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.
- Self-starter and strong time management skills.
- Ability to work collaboratively within a team environment.
The base salary range for this position is $140,000- $210,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
We accept applications for this position on an ongoing basis.
Location:
USA, TX, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents ( is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
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If you wish to review the Affirmative Action Plan, please click here ( .
Executive Director, Greif Foundation
Posted 1 day ago
Job Viewed
Job Description
Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
Executive Director, Greif Foundation (Open)Job Description:
Founded in 1877, Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world’s most demanding and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life’s essentials – and creates lasting value for its colleagues, customers, and other stakeholders.
OUR VISION :
Being the best customer service company in the world.
OUR PURPOSE :
Create packaging solutions for life’s essentials.
About the Greif Foundation
At Greif, our purpose is Packaging Life’s Essentials. We are committed to being a positive force in the world — for our colleagues, customers, and the communities where we live and work. The Greif Foundation serves as the centerpiece of this commitment, advancing meaningful philanthropic partnerships, championing colleague volunteerism, and investing in causes that strengthen communities globally.
Role Summary
The Executive Director of the Greif Foundation will shape and lead Greif’s philanthropic and community engagement strategy, advancing our commitment to create lasting positive impact. This is a highly visible role that combines strategic vision, entrepreneurial mindset, and external presence with hands-on execution.
The Executive Director will define and shape what success looks like for the Foundation, building impact measures based on best practices from leading corporate foundations. They will oversee operations, grantmaking, colleague volunteerism, and community partnerships while serving as the primary liaison to the Foundation Board. A proven relationship-builder and strong public communicator, the Executive Director will represent Greif in the community and with key partners, ensuring the Foundation reflects and strengthens Greif’s values, culture, and reputation.
Key Responsibilities
- Partner with the Foundation Board on long-term strategy, governance, and compliance
- Define and track measures of success and impact using industry best practices
- Design and manage grantmaking programs, including nonprofit vetting, approvals, and reporting
- Lead colleague volunteerism and community involvement initiatives that inspire pride and participation
- Serve as a visible presence in the community, representing Greif in public forums, events, and civic initiatives
- Build and sustain strategic partnerships with nonprofit, civic, and community leaders
- Collaborate with Communications and other functions to amplify the Foundation’s impact internally and externally
- Manage budget and ensure compliance with all regulations
Qualifications
- 10+ years of senior leadership experience in philanthropy, Corporate Social Responsibility, nonprofit, or foundation management
- Hands-on experience building or launching a foundation (strategy, governance, grantmaking infrastructure, measurement)
- Entrepreneurial mindset; demonstrated ability to build and grow programs from the ground up
- Proven ability to define success measures and track impact against goals
- Strong executive presence with outstanding public speaking, communication, and relationship-building skills
- Credibility and influence in engaging senior executives, Boards, and external stakeholders
- Financial acumen and compliance expertise
- Global mindset with experience working across cultures and geographies
Reporting Structure
- Reports to: CHRO
- Accountable to: Foundation Board
- Partners closely with: Commercial, Marketing, Communications, HR, Finance, and Legal
Compensation Range:
The pay range for this position is $147,300.00 - $50,900.00. Typically, a competitive wage for new hires will fall between 165,000.00 to 225,000.00. Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position may also be eligible for a short-term incentive.
Benefits Statement:
Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one.
Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at . All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif.
EEO Statement:
We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic.
For more information read Greif’s Equal Opportunity Policy.
Executive Director - Internal Audit, Product Director
Posted 16 days ago
Job Viewed
Job Description
As the Product Director within the Strategy, Innovation, & Practices team, you will promote innovation and transformation by delivering impactful solutions that empower our audit teams and senior leaders. In this role, you will lead the Reporting Product within the Audit Workflow Tool, spearheading innovation, unifying reporting solutions, and championing the use of artificial intelligence to deliver actionable data, insights, and a compelling business case. You will foster a culture of continuous improvement, guide a high-performing team, and help set the strategic direction for the department. Your leadership will enable operational excellence and promote meaningful change across the organization.
**Job Responsibilities**
+ Oversee the end-to-end delivery, launch, and enhancement of the Audit Workflow Tool Reporting Product and modules, including intake, dependency management, release management, and testing.
+ Direct the multi-step design and delivery of a critical business case creating a unified AI generative stakeholder insights engine.
+ Unify and integrate reporting solutions to align with business objectives and deliver seamless user experiences.
+ Build and maintain strong relationships across product, technology, and operational teams to enhance efficiency and coordination.
+ Develop a deep understanding of technical specifications and database structures to influence strategic design and communicate benefits to stakeholders.
+ Monitor product timelines, manage dependencies, address blockers, and ensure adequate resourcing.
+ Ensure compliance with firmwide risk, control, and regulatory requirements.
+ Deliver business updates to internal stakeholders, including product, technology, audit teams, and governing bodies.
+ Manage talent processes, including recruitment and performance reviews, while fostering an inclusive and supportive team environment.
+ Provide coaching, feedback, and development opportunities to help team members grow and achieve their potential.
**Required qualifications, capabilities, and skills**
+ 10+ years of experience delivering high-impact products, projects, or technology applications, or managing database architecture.
+ Excellent verbal and written communication skills, with the ability to present complex issues to senior management and influence change.
+ Strong team player with the ability to collaborate locally and globally, share information, and encourage participation.
+ Self-motivated, enthusiastic, and effective under pressure, with a strong sense of accountability.
+ Proven relationship-building skills, adaptability, and strategic thinking.
+ Ability to multitask, prioritize, and deliver results in a fast-paced environment.
+ Strong project management and problem-solving skills, with a focus on continuous improvement.
+ Experience leading and managing large, complex technology builds.
**Preferred qualifications, capabilities, and skills**
+ Background in technology, internal audit, audit operations, or client success/enablement.
+ Experience with Java-based applications and Oracle databases.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Jersey City,NJ $180,500.00 - $285,000.00 / year
Operations - Executive Director, Transformation & Servicing Innovation
Posted 9 days ago
Job Viewed
Job Description
As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists.
Job Responsibilities
- Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs.
- Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations.
- Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations.
- Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance.
- Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency.
- Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems.
- Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions.
- Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience.
- Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes.
- Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations.
Required qualifications, skills, and capabilities
- 15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence.
- Demonstrated expertise in large-scale client service environments (10,000+ employees) , particularly within call centers and investigation operations, understanding their unique challenges and opportunities.
- Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management.
- Deep expertise in leading and driving organizational change , including cultural transformation, technology adoption, and workforce evolution.
- Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance.
- Exceptional strategic thinking and analytical skills , capable of translating complex data into actionable insights and strategic recommendations.
- Robust technology and operations knowledge , including expertise in policy, procedures, risk, and controls.
- Bachelor's degree required.
- Flexibility to travel as needed.
Preferred qualifications, skills, and capabilities
- Master's degree in Business Administration, Engineering, or a related field is highly preferred;
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
New York,NY $213,750.00 - $300,000.00 / year
Offer Capabilities - Product Director, Executive Director
Posted 15 days ago
Job Viewed
Job Description
As a Product Director within the Acquisition Offers & Capabilities team, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
You will lead a core part of the product organization building from the ground up to help modernize, connect, and establish the future-proof of JPMC's acquisition and portfolio offers space. This role drives tangible, impactful growth for the firm, our bankers, and our customers.
Job responsibilities
- Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
- Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
- Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
- Owns product performance and is accountable for investing in enhancements to achieve business objectives
- Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
- Partner heavily with a wide range of internal and external partners to find common ground, solutions, and paths forward across a complex set of capabilities
Required qualifications, capabilities, and skills
- 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
- Extensive knowledge of the product development life cycle, technical design, and data analytics
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving change within organizations and managing stakeholders across multiple functions
- Ability to communicate complex product, technical, and business ideas in forums and audiences across the spectrum
- Passionate about the end customer and how to empower their experiences and ease
Preferred qualifications, capabilities, and skills
- Recognized thought leader within a related field
- Strong people and partner management experience with an ability to collaborate, lead, and influence at all levels
- A product leader comfortable and versed in technical aspects of delivery
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Executive Director - Internal Audit, Product Director
Posted 17 days ago
Job Viewed
Job Description
As the Product Director within the Strategy, Innovation, & Practices team, you will promote innovation and transformation by delivering impactful solutions that empower our audit teams and senior leaders. In this role, you will lead the Reporting Product within the Audit Workflow Tool, spearheading innovation, unifying reporting solutions, and championing the use of artificial intelligence to deliver actionable data, insights, and a compelling business case. You will foster a culture of continuous improvement, guide a high-performing team, and help set the strategic direction for the department. Your leadership will enable operational excellence and promote meaningful change across the organization.
Job Responsibilities
- Oversee the end-to-end delivery, launch, and enhancement of the Audit Workflow Tool Reporting Product and modules, including intake, dependency management, release management, and testing.
- Direct the multi-step design and delivery of a critical business case creating a unified AI generative stakeholder insights engine.
- Unify and integrate reporting solutions to align with business objectives and deliver seamless user experiences.
- Build and maintain strong relationships across product, technology, and operational teams to enhance efficiency and coordination.
- Develop a deep understanding of technical specifications and database structures to influence strategic design and communicate benefits to stakeholders.
- Monitor product timelines, manage dependencies, address blockers, and ensure adequate resourcing.
- Ensure compliance with firmwide risk, control, and regulatory requirements.
- Deliver business updates to internal stakeholders, including product, technology, audit teams, and governing bodies.
- Manage talent processes, including recruitment and performance reviews, while fostering an inclusive and supportive team environment.
- Provide coaching, feedback, and development opportunities to help team members grow and achieve their potential.
Required qualifications, capabilities, and skills
- 10+ years of experience delivering high-impact products, projects, or technology applications, or managing database architecture.
- Excellent verbal and written communication skills, with the ability to present complex issues to senior management and influence change.
- Strong team player with the ability to collaborate locally and globally, share information, and encourage participation.
- Self-motivated, enthusiastic, and effective under pressure, with a strong sense of accountability.
- Proven relationship-building skills, adaptability, and strategic thinking.
- Ability to multitask, prioritize, and deliver results in a fast-paced environment.
- Strong project management and problem-solving skills, with a focus on continuous improvement.
- Experience leading and managing large, complex technology builds.
Preferred qualifications, capabilities, and skills
- Background in technology, internal audit, audit operations, or client success/enablement.
- Experience with Java-based applications and Oracle databases.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
Jersey City,NJ $180,500.00 - $285,000.00 / year
Marketing Campaign Workflow, Product Director - Executive Director
Posted 15 days ago
Job Viewed
Job Description
As a Product Director in the Marketing Automation Platforms Workflow team, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.
**Job responsibilities**
+ Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
+ Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
+ Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
+ Owns product performance and is accountable for investing in enhancements to achieve business objectives
+ Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
+ Leads, hires, grows, and runs a tight-knit Product team with strong team dynamics and know-how to leverage strengths across the team while providing mentorship, guidance, and driving overall engagement for each team member's performance
+ Engages with cross-functional partners across the organization to lead, align, and maintain productive partnerships throughout the lifecycle
+ Is a lead voice in senior leadership forums to provide clear updates, drive strategic decisions and alignment, and champion the village of work being done
+ Drives meaningful and tangible strategic discussions as we build out a phase roadmap and sequenced approach that accounts for business and technical complexities
+ Partners with technology to build out needed scrum teams, build deep engagement, and then deliver high quality product
+ Keeps an eye out for target state as we build iteratively and juggle several moving pieces across many different organizations; proactively sense for future opportunities for the product and capabilities needed for evolution of the offers space
**Required qualifications, capabilities, and skills**
+ 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
+ Extensive knowledge of the product development life cycle, technical design, and data analytics
+ Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
+ Experience driving change within organizations and managing stakeholders across multiple functions
+ Strong tangible experience working heavily with a wide range of cross-functional partners on a daily basis and leveraging those relationships for excellent work product
+ Extensive knowledge and skill leading engagements with risk and controls teams
+ Expertise and comfort building out and owning a roadmap, backlog, and full end-to-end execution - overall comfort and adherence to Agility principles
+ Passionate and vocal, balanced with a willingness to learn and collaborate and work across all levels and backgrounds
+ Ability to influence stakeholders with diverse points of view and maintain grounded and productive discussions, including senior leadership level audience
+ Structured thinker, effective communicator, concise and impactful with excellent written and oral communication skills;
+ Demonstrated ability to manage tight delivery timelines and calmness under intense pressure;
**Preferred qualifications, capabilities, and skills**
+ Recognized thought leader within a related field
+ Martech experience
+ Experience with Camunda BPMN; Pega; Adobe Workfront; AI
+ Expertise with the Atlassian suite
+ Experience with executive communications
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
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Executive Catering Director
Posted 4 days ago
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Job Description
Responsibilities:
- Develop and implement strategic plans to enhance catering services, expand market reach, and achieve revenue targets.
- Manage all aspects of catering operations, including menu planning, event execution, staffing, inventory, and budget control.
- Lead, train, and mentor a team of catering managers, chefs, and service staff, fostering a culture of excellence and professionalism.
- Cultivate and maintain strong relationships with clients, vendors, and suppliers to ensure seamless event delivery.
- Oversee the creation of innovative and appealing menus that cater to diverse tastes and dietary requirements, collaborating closely with culinary teams.
- Ensure adherence to all health, safety, and sanitation regulations, maintaining the highest standards of food hygiene.
- Manage event logistics, including venue coordination, equipment rental, and transportation, ensuring timely and efficient execution.
- Analyze financial performance, identify areas for cost savings, and implement strategies to maximize profitability.
- Continuously seek opportunities for service improvement and innovation within the catering department.
- Represent the company at industry events and networking functions.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Culinary Arts, or a related field.
- A minimum of 7 years of progressive experience in catering management, with at least 3 years in an executive or directorial role.
- Demonstrated success in planning and executing high-profile events for diverse clientele.
- Strong understanding of culinary trends, food preparation techniques, and beverage service.
- Excellent leadership, communication, negotiation, and interpersonal skills.
- Proficiency in financial management, budgeting, and P&L analysis.
- Ability to work effectively under pressure in a fast-paced environment.
- Familiarity with event management software and POS systems.
- Creative flair and a passion for delivering exceptional guest experiences.
- Availability to work flexible hours, including evenings, weekends, and holidays as needed for events.
Executive Catering Director
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and curate diverse, high-quality menus for a wide range of events, including corporate functions, weddings, and private parties, adapting to seasonal ingredients and client preferences.
- Oversee the day-to-day operations of the catering department, including staffing, scheduling, inventory management, and budget control.
- Lead, mentor, and train a team of culinary and service professionals, fostering a culture of excellence and collaboration.
- Develop and implement operational policies and procedures to ensure efficiency, quality, and adherence to health and safety standards.
- Manage client relationships, from initial consultation and proposal development to event execution, ensuring client satisfaction.
- Collaborate with sales and marketing teams to develop new business opportunities and promote catering services.
- Conduct regular tastings and menu presentations for clients.
- Ensure all catering events are executed flawlessly, meeting and exceeding client expectations for food quality, presentation, and service.
- Manage food and beverage costs effectively, optimizing profitability while maintaining quality.
- Stay abreast of industry trends, emerging culinary techniques, and competitor activities.
- Maintain impeccable standards of hygiene and sanitation across all catering operations.
Qualifications:
- Minimum of 7 years of progressive experience in the catering or hospitality industry, with at least 3 years in a senior management or directorial role.
- Extensive knowledge of culinary arts, food preparation techniques, and menu planning for diverse dietary needs and preferences.
- Proven experience in event planning and execution for large-scale functions.
- Strong leadership, team management, and motivational skills.
- Excellent financial acumen, including budgeting, P&L management, and cost control.
- Exceptional customer service and client relationship management skills.
- Proficiency in Microsoft Office Suite and experience with catering management software.
- Culinary degree or equivalent professional experience is highly preferred.
- ServSafe certification or equivalent food safety certification is required.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
- Strong negotiation and vendor management skills.
Control Manager, Executive Director - Consumer and Community Banking Data & Analytics
Posted 24 days ago
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Job Description
Join us as a Control Manager, Executive Director, to lead and enhance our control framework within the Consumer and Community Banking (CCB) Data & Analytics Function. This role is crucial in providing risk and control management to the Data & Analytics Teams that support the CCB businesses and functions. You will ensure a continuous, integrated risk assessment approach and spearhead strategic initiatives. With JPMorgan Chase & Co.'s ongoing investments, Consumer & Community Banking offers exciting career opportunities and a commitment to developing top talent within its Control Management organization.
**Job Summary:**
As a Control Manager, Executive Director, within the Consumer and Community Banking Data & Analytics Function, you will lead and enhance our control framework, ensuring our risk assessment approach is continuous and integrated and promoting strategic initiatives. You will collaborate with business and functional partners to identify key risks and mitigants, provide strategic and tactical input for business decisions, and represent the CCB Control Management organization in Firmwide and CCB control management forums related to Analytics and governance of data-driven initiatives.
**Job Responsibilities:**
+ Monitor analytics portfolio activity and development to ensure compliance with policies and procedures.
+ Represent CCB Control Management in Firmwide control management forums related to governance of Analytics and data-driven initiatives.
+ Collaborate with Business and Functional Heads of Data & Analytics to identify key risks and mitigants.
+ Provide strategic and tactical input for business decisions and ensure controls for new and existing Data & Analytics activities and initiatives.
+ Report and present risk assessments findings to senior management.
+ Partner with colleagues across various functions to drive consistent operational risk practices.
+ Establish control frameworks and governance for new and emerging business areas.
+ Manage control-related activities, including risk assessments and new business initiatives.
**Required Qualifications, Capabilities, and Skills:**
+ Bachelor's degree or equivalent experience required.
+ 10+ years of experience in financial services, focusing on controls, audit, risk management, or compliance.
+ Ability to work independently and adapt to new situations with minimal direction.
+ Expert knowledge of control and risk management concepts.
+ Strong leadership and judgment skills to influence risk management culture.
+ Exceptional communication skills for engaging with senior stakeholders.
+ Proficiency in Microsoft Office Suite, with the ability to create compelling executive presentations.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans