Customer Success Manager (Farming, Agriculture/AgTech) Fresno, CA
Posted 1 day ago
Job Viewed
Job Description
We are helping one of our clients, an established, cutting-edge advanced automation technology startup in their search for a Customer Success Manager experienced with agriculture clients. The companys product is changing the way agriculture is being defined, enhancing productivity and sustainability.
We are seeking a passionate Customer Success Manager to join the US team & help build a world leading brand in autonomous technology and 21st century farming.
The company develops a full solution for autonomous farming, including software, hardware and cutting-edge technologies. The companys vision is to bring sustainable innovation to growers worldwide.
The customer success manager will manage, support and grow relationships with both new and existing accounts, focusing on integrations, scaling, product expansion and account management. This role is pivotal in driving impeccable service, onboarding success, account growth, and customer retention.
Responsibilities
- Build & maintain relationships with growers and prospects
- Introduce growers to company technology and adoption processes
- Communicate technology and operation workplan to customers
- Review account performance, work with different international teams to provide the best service possible.
- Drive adoption and effective usage of the Robotics system
- Lead the expansion of the Robotics services within existing customers
Requirements
- Account management experience with complex business solutions
- Demonstrated achievements working in the agriculture industry
- Proven experience building relationships with growers in California
- Desire to positively impact your community by helping farmers optimize production
- Agriculture-related degree from an accredited university an advantage
- Certified Crop Adviser or Pest Control Adviser license an advantage
- Sales / support experience an advantage
- Mobility between growers locations
- Must have a valid drivers license and reliable transportation
- Must be flexible with schedule
- Technical capabilities: troubleshoot, diagnose problems, replace parts, repair parts
- Autonomous technology experience an advantage
Company perks
- Generous sick and vacation policy
- Simple IRA plan with Employer 3% match (Retirement)
- Working with world-class team of engineers and specialists in a VC-backed company.
- Competitive salary and long-term career opportunities.
#J-18808-Ljbffr
Be The First To Know
About the latest Farming Jobs in Fresno !