177,732 Field Service Manager jobs in the United States

**Overview**
**Responsibilities**
+ Responsible for overall operations of specific Service Team(s) including execution of contracts, emergency service, quoted work renewals, warranty and change requests.
+ Responsible for sourcing, securing, and maintaining customer relationships within a specific district.
+ Assist the Area Service Manager in the development of forecasts, cost-savings opportunities, and areas of risk and/or exposure.
+ Assist the Area Service Manager in the creation, review, and validation of customer contracts and estimates.
+ Assist the Area Service Manager in the assessment of department manpower needs and supports the talent acquisition process of Service Technician position(s), including recruitment, candidate selection, and letters of offer.
+ Conduct performance appraisals for assigned Service Technicians, in addition to recommending merit increase, promotions, training, as well as the facilitation of disciplinary action and dismissal.
+ Demonstrate, adhere, and enforce all workplace safety policies including OSHA and any other applicable regulations or legislative requirements. Facilitate and support all branch-level safety processes, including prevention, investigation, reporting, training, and any corrective action initiatives.
+ Supports the customer billing and collection processes as required.
+ Additional responsibilities as assigned.
**Qualifications**
+ High School Diploma
+ 5 years of related experience strongly preferred
+ Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
+ Ability to successfully manage multiple, completing priorities/tasks in a fast-paced environment.
+ Strong communication skills, verbal and written, required.
+ Strong leadership and business acumen preferred.
+ Strong organizational, time management skills.
+ Intermediate to advanced proficiency in Microsoft Office Suite.
+ Flexibility to work outside normal working hours, as required.
+ Valid driver's license and safe driving record.
+ Travel within region as required
Benefits:
+ Health, Dental, and Vision Insurance
+ 401k with Company Matching Contribution
+ Discretionary 401k Company Contribution
+ Tuition Reimbursement Program
+ Life/Disability Insurance
+ Maternity and Paternity Leave
+ Panasonic Employee Discounts
+ 15 Days Paid Vacation and 12 Company Holidays
+ Employee Assistance Program
+ And more
About Hussmann:
For more than 100 years, Hussmann Corporation has been a leader in providing innovative products, services and refrigeration systems for grocers and convenience stores. Hussmann, a subsidiary of Panasonic, promises to continuously provide the most customer-focused solutions in the food retailing industry.
From display cases for supermarkets to entire refrigeration systems and innovative technologies including Aperion (  and StoreConnect ( , Hussmann continues to drive innovation in food retailing. Customers look to Hussmann as a strategic trusted partner to navigate the complex and ever-changing regulatory requirements with smarter, energy efficient, low-GWP refrigeration solutions-reducing their energy consumption and carbon emissions. For more information about Hussmann, please visit .
Hussmann is a subsidiary of Panasonic USA.
Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.
#LI-GM1
REQ-

**Overview**
**Responsibilities**
+ Responsible for overall operations of specific Service Team(s) including execution of contracts, emergency service, quoted work renewals, warranty and change requests.
+ Responsible for sourcing, securing, and maintaining customer relationships within a specific district.
+ Assist the Area Service Manager in the development of forecasts, cost-savings opportunities, and areas of risk and/or exposure.
+ Assist the Area Service Manager in the creation, review, and validation of customer contracts and estimates.
+ Assist the Area Service Manager in the assessment of department manpower needs and supports the talent acquisition process of Service Technician position(s), including recruitment, candidate selection, and letters of offer.
+ Conduct performance appraisals for assigned Service Technicians, in addition to recommending merit increase, promotions, training, as well as the facilitation of disciplinary action and dismissal.
+ Demonstrate, adhere, and enforce all workplace safety policies including OSHA and any other applicable regulations or legislative requirements. Facilitate and support all branch-level safety processes, including prevention, investigation, reporting, training, and any corrective action initiatives.
+ Supports the customer billing and collection processes as required.
+ Additional responsibilities as assigned.
**Qualifications**
+ High School Diploma
+ 5 years of related experience strongly preferred
+ Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
+ Ability to successfully manage multiple, completing priorities/tasks in a fast-paced environment.
+ Strong communication skills, verbal and written, required.
+ Strong leadership and business acumen preferred.
+ Strong organizational, time management skills.
+ Intermediate to advanced proficiency in Microsoft Office Suite.
+ Flexibility to work outside normal working hours, as required.
+ Valid driver's license and safe driving record.
+ Travel within region as required.
This position will close 9/25/25
The salary range of $82,950-154,050 annual is just one component of Hussmann's total package. Actual compensation varies depending on the individual's knowledge, skills, experience and location. This role may be eligible for discretionary bonuses and incentives.
Benefits:
+ Health, Dental, and Vision Insurance
+ 401k with Company Matching Contribution
+ Discretionary 401k Company Contribution
+ Tuition Reimbursement Program
+ Life/Disability Insurance
+ Maternity and Paternity Leave
+ Panasonic Employee Discounts
+ 15 Days Paid Vacation and 12 Company Holidays
+ Employee Assistance Program
+ And more
About Hussmann:
For more than 100 years, Hussmann Corporation has been a leader in providing innovative products, services and refrigeration systems for grocers and convenience stores. Hussmann, a subsidiary of Panasonic, promises to continuously provide the most customer-focused solutions in the food retailing industry.
From display cases for supermarkets to entire refrigeration systems and innovative technologies including Aperion (  and StoreConnect ( , Hussmann continues to drive innovation in food retailing. Customers look to Hussmann as a strategic trusted partner to navigate the complex and ever-changing regulatory requirements with smarter, energy efficient, low-GWP refrigeration solutions-reducing their energy consumption and carbon emissions. For more information about Hussmann, please visit .
Hussmann is a subsidiary of Panasonic USA.
Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.
#LI-GM1
REQ-

**Company Summary**
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
**Department Summary**
The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry's best products and services for DISH.
**Job Duties and Responsibilities**
**The Field Service Manager provides leadership and manages the overall direction of the Field Service Technician team to ensure 100% customer satisfaction. We are looking for a leader with strong problem-solving abilities, excellent interpersonal skills, and a customer service focus.**
**As a Field Service Manager you will be responsible for directing, coaching, and developing technicians to create a high-performing team that delivers the best customer service possible. This highly rewarding position offers a very competitive starting salary plus the opportunity to earn generous bonuses based on the performance of your team. We provide free DISH programming, paid training, and incredible opportunities for advancement.**
**Key Responsibilities:**
+ Support new employees through training and future development
+ Demonstrate and coach behaviors that ensure quality customer service
+ Train existing Installers/Technicians on changing processes, procedures, and technologies
+ Conduct on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standards
+ Improve team and individual performance by working hands-on alongside the technicians
+ Manage fleet-related processes including vehicle maintenance and upkeep
+ Address escalated customer and/or employee issues
**Skills, Experience and Requirements**
**Skills and Qualifications:**
+ A strong competency in leading, developing, mentoring, and coaching
+ Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
+ Ability to obtain an elevated understanding of processes, procedures, and responsibilities performed by direct reports
+ Ability to write reports and correspondence
+ Ability to frequently lift and/or move up to 75 pounds, work in small spaces and/or in all climates, and safely operate a motor vehicle
+ Ability to climb a 40 Ft. ladder safely; employee, including any tools or equipment that is carried, must be able to remain within the weight requirements of either the 300-pound ladder or the 375-pound ladder (the fall protection equipment capacity is 310 pounds and the tools are 40 pounds)
+ Excellent presentation, facilitation, and communication skills
+ Willingness to work flexible hours, including 45+ hours a week, including weekends
Visa sponsorship not available for this role
**Salary Ranges**
Compensation: $63,150.00/Year - $80,000.00/Year
**Benefits**
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law.
At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.

**About the Role**
Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialist within a dynamic environment sound like your sweet spot?
Canon USA, a pioneer in technology, solutions, and services, wants to hear from you. We're actively seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support Canon's hardware and software technology-based solutions to keep our innovative customers moving forward.
**Your Impact**
We're looking for a true go-getter to oversee:
- A team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software.
- Selecting, hiring, training, and developing current and new technical representatives.
- Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction.
- The warehousing process as it relates to merchandise and inventory.
- The development and education of the team as it relates to new technology in an evolving industry.
**About You: The Skills & Expertise You Bring**
Do you meet these requirements?
- Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees.
- Service management experience in the technology industry.
- Hands-on field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred.
- Strong communication skills including the desire to develop and lead a team.
- Possess excellent time management skills.
We are providing the anticipated base salary range for this role: $61,800 - $2,520 annually.
This role is eligible for a transportation allowance.
**Company Overview**
About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately 28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.
**Who We Are**
_Where Talent Fosters Innovation._
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
**What We Offer**
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
**And Even More Perks!**
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site ( , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ( .
#CUSA
**Workstyle Description**
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
**Posting Tags**
#LI-KG1 #PM19 #ID22
**Location** _US-IN-Fort Wayne | US-IN-South Bend_
**Company** _Canon U.S.A., Inc._
**Requisition ID** _32846_ **Category** _Field Service_ **Position Type** _Full-Time_ **Workstyle** _Full-Time On Site_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at

As a **Field Service Manager** here at Honeywell, you will have the opportunity to lead and oversee our Field Service team, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty.
You will report directly to our **Director of Field Services** and you'll work out of our **Remote** location on a **Remote** work schedule.
In this role, you will impact the overall performance and effectiveness of our field service operations, enhancing customer satisfaction and contributing to the growth of the organization.
**KEY RESPONSIBILITIES**
+ Manage and oversee the Field Service team, ensuring efficient and effective service delivery.
+ Develop and implement strategies to optimize field service operations and improve customer satisfaction.
+ Assign and schedule field service technicians to meet customer demands and service level agreements.
**YOU MUST HAVE**
+ Minimum of 6 years of proven experience in field service management or a similar role.
+ Strong technical knowledge and understanding of relevant technologies.
+ Excellent leadership and team management skills.
+ Experience in driving process improvements and implementing best practices.
**WE VALUE**
+ Bachelor's degree in Engineering or a related field; Master's degree preferred.
+ Customer-focused mindset.
+ Ability to drive change and innovation.
+ Strong business acumen.
**Benefits:**
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell ( application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is $124,000 - $00,000. For Washington and most major metropolitan areas in New York & California, the annual base salary range is 108,000 - 174,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**Description**
**TEAM UP WITH US!**
The Service Manager is responsible for managing and coordinating service operations strategies and activities within the Service Department.
**DO YOU HAVE WHAT IT TAKES?**
**WHAT YOU'LL DO:**
+ Manages daily operations of the service department.
+ Coach staff and manage resources to achieve company goals in the areas of employee and customer satisfaction, market share, and profitability.
+ Responsible for annual budgeting process the service department.
+ Responsible for Contamination Control standards in the service department.
+ Responsible for leading all safety initiatives and is accountable for safety performance in the service department.
+ Confers with subordinate supervisory personnel and comprehends staff reports and records to obtain data, such as status of on-going work or projects and projected completion dates.
+ Maintains accurate schedule and up to date communication practices for all Service work.
+ Manages Work In Process and Key Performance Indicators for work orders, processes, and personnel and assumes accountability for meeting performance goals.
+ Manages Career Path and Learning Plans for departmental staff.
+ Participates in on call rotation for the service department.
**WHAT YOU'LL NEED:**
+ Bachelor's degree (B. A.) from four-year college or university with 3 years' experience; or five (5) years' related experience and/or training; or equivalent combination of education and experience.
+ Valid Driver's license and clean driving record.
+ Knowledge and experience in budgeting and cost/revenue projections.
+ To perform this job successfully, an individual should have advanced knowledge of MS Excel, Word, Access, and PowerPoint.
**WHY WORK WITH US?**
+ We like to take care of business and have fun doing it!
+ We offer health, dental, vision, life, and more as a comprehensive benefits package.
+ Don't you want to work with awesome people?
**IMPORTANT INFORMATION:**
While performing the duties of this Job, the employee is occasionally required to lift and/or move up to 50 lbs. Standing, walking and meeting activities are required frequently throughout the workday. Employee must be able to process paperwork and utilize office equipment (including personal computer, phone, typewriter, copiers, etc.). A large portion of the day is spent communicating orally in person and by phone. Normal sight or corrected vision is required to read documents and use standard computer terminals. Ability to move around continuously throughout a warehouse. Work may involve moving or lifting of light to moderately heavy materials or equipment requiring physical strength and agility to withstand the strain of manual work
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Required travel up to 10%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.

**Company Summary**
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
**Department Summary**
The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry's best products and services for DISH.
**Job Duties and Responsibilities**
The Field Service Manager provides leadership and manages the overall direction of the Field Service Technician team to ensure 100% customer satisfaction. We are looking for a leader with strong problem-solving abilities, excellent interpersonal skills, and a customer service focus.
As a Field Service Manager you will be responsible for directing, coaching, and developing technicians to create a high-performing team that delivers the best customer service possible. This highly rewarding position offers a very competitive starting salary plus the opportunity to earn generous bonuses based on the performance of your team. We provide free DISH programming, paid training, and incredible opportunities for advancement.
**Key Responsibilities:**
+ Supporting new employees through training and future development
+ Demonstrating and coaching behaviors that ensure quality customer service
+ Training existing Installers/Technicians on changing processes, procedures, and technologies
+ Conducting on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standards
+ Improving team and individual performance by working hands-on alongside the technicians
+ Managing fleet-related processes including vehicle maintenance and upkeep
+ Addressing escalated customer and/or employee issues
**Skills, Experience and Requirements**
**Skills and Qualifications:**
+ A strong competency in leading, developing, mentoring, and coaching
+ Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
+ Ability to obtain an elevated understanding of processes, procedures, and responsibilities performed by direct reports
+ Ability to write reports and correspondence
+ Excellent presentation, facilitation, and communication skills
+ Ability to frequently lift and/or move up to 75 pounds, work in small spaces and/or in all climates, and safely operate a motor vehicle
+ Ability to climb a 40 Ft. ladder safely; employee, including any tools or equipment that is carried, must be able to remain within the weight requirements of either the 300-pound ladder or the 375-pound ladder (the fall protection equipment capacity is 310 pounds and the tools are 40 pounds)
+ Willingness to work flexible hours, including 45+ hours a week, including weekends
**Salary Range:**
$63,150.00/Year - $0,000.00/Year
Visa sponsorship not available for this role
**Salary Ranges**
Compensation: 63,150.00/Year - 90,000.00/Year
**Benefits**
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law.
At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.

**Company Summary**
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
**Department Summary**
The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry's best products and services for DISH.
**Job Duties and Responsibilities**
The Field Service Manager provides leadership and manages the overall direction of the Field Service Technician team to ensure 100% customer satisfaction. We are looking for a leader with strong problem-solving abilities, excellent interpersonal skills, and a customer service focus.
As a Field Service Manager you will be responsible for directing, coaching, and developing technicians to create a high-performing team that delivers the best customer service possible. This highly rewarding position offers a very competitive starting salary plus the opportunity to earn generous bonuses based on the performance of your team. We provide free DISH programming, paid training, and incredible opportunities for advancement.
**Key Responsibilities:**
+ Supporting new employees through training and future development
+ Demonstrating and coaching behaviors that ensure quality customer service
+ Training existing Installers/Technicians on changing processes, procedures, and technologies
+ Conducting on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standards
+ Improving team and individual performance by working hands-on alongside the technicians
+ Managing fleet-related processes including vehicle maintenance and upkeep
+ Addressing escalated customer and/or employee issues
**Skills, Experience and Requirements**
**Skills and Qualifications:**
+ A strong competency in leading, developing, mentoring, and coaching
+ Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
+ Ability to obtain an elevated understanding of processes, procedures, and responsibilities performed by direct reports
+ Ability to write reports and correspondence
+ Excellent presentation, facilitation, and communication skills
+ Ability to frequently lift and/or move up to 75 pounds, work in small spaces and/or in all climates, and safely operate a motor vehicle
+ Ability to climb a 40 Ft. ladder safely; employee, including any tools or equipment that is carried, must be able to remain within the weight requirements of either the 300-pound ladder or the 375-pound ladder (the fall protection equipment capacity is 310 pounds and the tools are 40 pounds)
+ Willingness to work flexible hours, including 45+ hours a week, including weekends
**Salary Range:**
$63,150.00/Year - $0,000.00/Year
Visa sponsorship not available for this role
**Salary Ranges**
Compensation: 63,150.00/Year - 90,000.00/Year
**Benefits**
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law.
At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.

**Company Summary**
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
**Department Summary**
The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry's best products and services for DISH.
**Job Duties and Responsibilities**
**Key Responsibilities:**
+ Provides leadership
+ Manages the overall direction of the Field Service Technician team to ensure 100% customer satisfaction
+ Leader with strong problem-solving abilities
+ Excellent interpersonal skills
+ Customer service focus
+ Responsible for directing, coaching, and developing technicians to create a high-performing team that delivers the best customer service possible
+ Very competitive starting salary plus the opportunity to earn generous bonuses based on the performance of your team
+ We provide free DISH programming, paid training, and incredible opportunities for advancement
**Skills, Experience and Requirements**
**Education and Experience:**
+ A strong competency in leading, developing, mentoring, and coaching
+ Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
+ Ability to obtain an elevated understanding of processes, procedures, and responsibilities performed by direct reports
+ Ability to write reports and correspondence
+ Ability to frequently lift and/or move up to 75 pounds, work in small spaces and/or in all climates, and safely operate a motor vehicle
+ Ability to climb a 40 Ft. ladder safely; employee, including any tools or equipment that is carried, must be able to remain within the weight requirements of either the 300-pound ladder or the 375-pound ladder (the fall protection equipment capacity is 310 pounds and the tools are 40 pounds)
**Skills and Qualifications:**
+ Excellent presentation, facilitation, and communication skills
+ Willingness to work flexible hours, including 45+ hours a week, including weekends
Visa sponsorship not available for this role
**Salary Ranges**
Compensation: $63,150.00/Year - $75,000.00/Year
**Benefits**
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law.
At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.