240 Front Desk jobs in Columbus
Cashier Assistant (Front End)
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Job Description
Packs member orders into boxes and transfers items to a separate cart for Cashiers. Performs clean-up, cart retrieval, merchandise restocking and runs for items as directed.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.
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Front Desk Receptionist
Posted today
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Job Description
With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides clients the experience and resources of a national company, combined with the hands-on approach of a local company.
Here Is A Snapshot Of The Receptionist Role - Are YOU The Right Candidate?
Pepper Construction Company of Ohio is a Midwest commercial construction company. We are looking for a friendly, reliable, organized professional to add to our exceptional team. You will be joining a company that has been in business for nearly 100 years with a mission to continuously improve people's quality of life through the built world. We have one of the lowest turn-over rates in the industry. Why? Because we foster a community of open, caring individuals that extends far beyond our walls and makes an impact on the world around us.
Will you be part of it?
Read below for additional information.
The Key Objectives:
- Greets and welcomes guests to the office, assists them in getting connected with those they are visiting, situated into conference rooms, and offers extended hospitality through beverage service upon arrival
- Answer and direct incoming calls, including routing to voicemail, providing callers with general information including directions to the office, fax numbers, and other related information
- Sort and distributes incoming internal mail within the office
- Take care of getting letters and packages labeled, stamped, and sent out along with coordinating the use of courier services when needed
- Maintains front reception area, along with conference and training rooms, and coordinates/organizes office clean-ups
- Responsible for maintaining kitchen (run & empty dishwasher daily; stock office snacks and coffee cabinet, clean up after lunch meetings in the kitchen or conference/training rooms, clean refrigerator/freezer weekly, etc.)
- Arrange for lunches and order food for clients, prospects, and internal meetings/functions as requested
- Tracks, orders, and restocks both office and kitchen supplies
- Responsible for copier maintenance and re-filling
- Assist with scanning and routing A/P invoices electronically on a daily basis
- Assist in tracking and follow up of subcontractor BWC certificates of insurance
- Through observation, identifies and suggests opportunities to reduce waste and costs within the office
- Works in partnership with other administrative team members to help ensure efficient workflow
- Review incoming faxes and distribute daily
- Responsible for seasonal decorations in the office (holidays, etc.)
- Trains support staff as backup for front desk coverage during breaks, vacations, and other absences
- Other duties upon request
Who Do You Work With:
This role interacts with clients, vendors, and internal team members. This position reports to the Manager of Human Resources.
Skills and Abilities:
- Safety First focus and mind-set
- Exceptional oral communication skills
- Adept at multi-tasking while remaining calm and poised under pressure
- Collaborative with the team and also independent to accomplish the tasks assigned
- An eye for details
- Able to lift, squat, and carry up to 25 pounds, infrequently
Education and Experience:
- High School Diploma or equivalent
- At least 2 years of related experience in a customer/client serving role
- Proficient in the use of technology and Microsoft Office applications such as Word, Outlook, and Excel
- Notary Public, preferred
Pepper Construction is an Affirmative Action /Equal Opportunity Employer
Pepper Construction is an Equal Employment Opportunity employer.
Please note: Pepper does not sponsor work visas.
Front Desk Manager
Posted 2 days ago
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Job Description
Primary Responsibilities
•Manage and monitor activities of all employees in the Front Office department, making sure the team adheres to the established standards
•Schedule guest service team members according to labor standards and forecasted occupancy.
•Conduct employee training and development; assist in performance reviews and disciplinary action
•Conduct applicant screening and initial interviews of guest services applicants
•Maintain a professional and high-quality service-oriented environment at all times
•Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
•Achieve budgeted revenues and expenses and maximizes profitability related to the guest services department.
•Inform all Front Office staff of daily activities, group and VIP arrivals as well as special requests and repeat guests.
•Check accommodations, making sure any special requests are carried out
•Manage the reservation function to maintain highest possible room occupancy and average daily rate through suggestive selling by employees.
•Greet guests upon arrival and ensure escort to accommodations, if appropriate.
•Track employee performance
•Work closely with the Housekeeping Department to improve guest services and foster cross-departmental communication.
•Maintain procedures for credit control and handling of financial transactions, security of monies, guest security and emergency procedures.
•Coordinate daily activities with hotel management team.
•Hold monthly department meetings, keeping staff informed of all activities in the hotel
•Other duties as assigned
Education/Experience
•3+ years' experience in hospitality required
•Management experience required
•Customer service experience required
•Experience handling cash and credit card procedures
•Attention to detail; Excellent personal hygiene and grooming
•Knowledge of the hotel layout, all amenities offered, and all procedures & organization.
•Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Front Desk Attendant
Posted 16 days ago
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Job Description
Location : Bob Crane Community Center, OH
Job Type: Part-Time
Job Number: 00840
Department: Bob Crane Community Center
Opening Date: 11/06/2024
Closing Date: Continuous
Description
JOB RESPONSIBILITIES :
As part of the Parks and Recreation team, reporting directly to the Operations Supervisor, this position assists
customers and ensures efficient operations at the front desk of the Bob Crane Community Center (BCCC).
This is a part-time role which works within the normal building operating hours. Shifts could be as early as
5:00am or as late as 10:15pm.
The City of Upper Arlington is an equal opportunity employer, striving to foster an equitable and inclusive work environment.
Examples of Duties
ESSENTIAL FUNCTIONS : For purposes of 42 USC 12101:
•Enthusiastically greet and assist the public in person and over the telephone at the BCCC.
•Assists the public in person and over the phone with membership and program registration using the
department's computer registration site (RecTrac).
•Disperse Upper Arlington and department information. Market Upper Arlington and department
facilities, programs, and events.
•Answer a high volume of in person inquiries and telephone calls and ensure proper and appropriate
information is given.
•Resolve patron issues and complaints appropriately.
•Ensure all patrons entering the facility are in accordance with building and department policies and
procedures.
•Maintains security of building entrances.
•Enforce all building policies and procedures.
•Maintains a clean and inviting work space.
•Operate office machines and equipment including credit card machines.
•Provide general first aid and respond to emergencies in cases of participant's injury or illness. Initiate
building emergency actions plans and fill out appropriate accident and incident reports when needed.
•Assist with opening and closing procedures of the BCCC.
OTHER DUTIES AND RESPONSIBILITIES :
•Performs other duties as required. (5%)
Typical Qualifications
QUALIFICATIONS :
•Must be at least 15 years of age;
•Minimum of 12 months of previous customer service experience preferred;
•Minimum of 12 months of experience completing financial transactions preferred.
LICENSURE OR CERTIFICATION REQUIREMENTS :
•CPR and First Aid certification required within the first thirty days of employment.
Supplemental Information
KNOWLEDGE, SKILLS, AND ABILITIES : (* indicates developed after employment).
Knowledge of :
•*City, Department, and Division goals and objectives;
•*City, Department, and Division policies and procedures;
•*Personnel rules and regulations;
•Customer service and de-escalation techniques;
•Workplace safety;
•Current technology and social media.
Skill in :
•*Proficient use of applicable technology and software including the department's computer registration
site (RecTrac);
•Interpersonal and communication skills;
•Use of modern office equipment;
Ability to :
•Interact with the public in a professional and courteous manner;
•Carry out detailed written or oral instructions;
•Interpret a variety of instructions in written, oral, picture, or schedule form;
•Troubleshoot problems involving several variables within a familiar context;
•Exercise good judgment and problem-solving skills with minimal direction or supervision.
•Recognize unusual or threatening conditions and take appropriate action;
•Respond to routine inquiries from public and/or officials;
•Demonstrate awareness of and an ability to effectively use communication that overcomes sociocultural
and lingual barriers, to be aware of verbal and nonverbal forms of communication, and listen
and adapt approach to fit audience accordingly;
•Effectively use and understand a variety of written and/or verbal communications;
•Develop and maintain effective working relationships;
•Act as a role model for inclusive and culturally competent behavior;
•Resolve complaints;
•Travel to and gain access to work site.
- Participation in the Ohio Public Employees Retirement System
- Employee Assistance Program
01
Are you at least 15 years old?
- Yes
- No
02
Do you have at least 12 months of customer service experience? (experience not required)
- Yes
- No
Required Question
Host / Front Desk
Posted 16 days ago
Job Viewed
Job Description
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
- Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
- Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
- Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
- Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
- Reviews the cleanliness and organization of the Front Desk and Host station.
- Ensures all menus are stocked and properly cleaned and maintained.
- Checks for restocking of necessary supplies.
- Brings all areas up to standard.
- Discusses problem areas with Manager
- Conducts merchandise inventory during and after shift, if applicable.
- Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
- Notifies Manager of any Guest that is perceived to be unhappy.
- Assists other Team Members as needed or as business dictates
- Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
- Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
- Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
- Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
- Delivers silverware as Guests are seated.
- Makes timely and accurate calculations of bill transactions.
- Greets and assists Guests efficiently and with a smile while processing transactions.
- Is responsible for the reconciliation of any monies from their banks.
- Completes "To Go" order transactions for Guests and ensures accuracy.
- Sells merchandise from the Front Desk, if applicable.
- Must be friendly and able to smile frequently.
- Restaurant, retail, or cashier experience preferred, but not required.
- Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
- Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
- Must demonstrate ability to read and communicate in English.
- Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
- Must be skilled at calmly responding to dis-satisfied Guests and calling issues to Manager's attention.
- Must be at least 16 years of age.
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
- Work days, nights, and/or weekends as required.
- Work in noisy, fast paced environment with distracting conditions.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Move about facility and stand for long periods of time.
- Walk or stand 100% of shift.
- Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
10.7
13.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Front Desk Supervisor
Posted today
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Job Description
Join to apply for the Front Desk Supervisor role at Twin Tier Hospitality LLC
9 months ago Be among the first 25 applicants
Join to apply for the Front Desk Supervisor role at Twin Tier Hospitality LLC
Basic Purpose
Supervise the desk clerks to ensure completion of essential duties necessary for an efficient Front Desk operations.
Basic Purpose
Supervise the desk clerks to ensure completion of essential duties necessary for an efficient Front Desk operations.
Essential Functions
- Handle guest check-ins and check-outs efficiently and in a friendly and professional manner. (45%)
- Supervise desk clerks and work load during shift. Complete shift check-lists as specified. (20%)
- Run accurate room status reports in a timely manner and relay necessary information to affected department and individuals. (5%)
- Update daily group information; maintain and be familiar with future group files. Monitor and prepare group requirements and relay necessary information to affected departments and individuals. (5%)
- Print cashiers report and verify balances. Verify all banks and deposits accordingly. (5%)
- Monitor key control to maintain hotel security. (5%)
- Respond to guest questions regarding the hotel. Know the lay our of the hotel including all suites, parlors, meeting rooms and all outlets location and hours of operations. (5%)
- Maintain good working relationships and open lines of communication with all other departments.
- Train, cross-train, and re-train (when necessary) all Front Desk Personnel.
- Assist Front Desk and/or Front Office Manager when necessary.
Education: High school education or equivalent experience.
Experience: 1-2 years supervisory experience in a hotel or other customer relations position.
Skills And Abilities
- Type a minimum of 35 wpm. IBM data entry experience desirable.
- Ability to communicate in English. Second language desirable.
- Ability to achieve positive guest relations and maximize guest satisfaction.
- Ability to handle cash and credit transactions.
- Ability to enforce all company rules and SOPs.
- Supervisory skills.
Travel Required: None
Hours Required: 6:30 a.m. - 3:00 p.m. or 2:30 p.m. - 11:00 p.m. or as assigned; scheduled days and times may vary based on need.
___
Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.
__X_ No Lifting/Pushing/Pulling/Carrying Required.
___
Bending/Kneeling Describe the typ(s) of required bending and/or kneeling to include when, why and how often.
__X__No Bending/Kneeling Required.
___
Mobility Describe the type(s) of mobility required to include distances and % of time involved.
Move to copier and computer room to run reports and make copies. (30-50 ft) 10% of 8 hours shift.
___
Continuous Standing Describe the reasons to include time period and frequency.
Primarily a stationary position at the Desk. Standing 90% of an 8 hours shift.
___
Climbing Stairs
__X__No Climbing Required.
___
Driving Describe type of vehicle, distances, % of time involved and frequency.
__X__No Driving Required.
___
Work Environment Inside: 100% of 8 hour shift
___
Hearing: ___Critical __X__Moderate ___Minimal
Explain: Ability to communicate with guests and staff.
___
Vision: __X__Critical ___Moderate ___Minimal
Explain: Key control, cashiering, run and verify reports, etc.
___
Speech: ___Critical __X__Moderate ___Minimal
Explain: Ability to handle guest relations and supervise staff.
___
Literacy: __X__Critical ___Moderate ___Minimal
Explain: Ability to run and verify reports. Cashiering duties.
___
Chemicals/Agents: Describe any chemicals/agents to include what they are, warnings and frequency of use.
__X__No Chemicals/Agents Used.
___
Protective Clothing
__X__None Required.
___
Equipment Operation List type of equipment and frequency of use.
(PMS system) 80% of time. Copier 5%, fax machine 5%, printer 5%, switchboard 5%. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Hospitality
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#J-18808-LjbffrFront Desk Agent
Posted today
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Job Description
As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service Front Desk, Agent, Hospitality
Front Desk Representative
Posted today
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Job Description
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimmingit's a special passion for changing even saving lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity Compassion Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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