367 Front Desk jobs in Twinsburg

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Front Desk Receptionist

44122 Beachwood, Ohio Foot And Ankle Specialists

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Job Description

The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education.

Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned):

  • Greet patients upon arrival and address questions and concerns
  • Answer incoming calls, provide information, transfer calls, and take messages as needed
  • Schedule appointments and manage multiple provider calendars
  • Register new patients and update existing patient demographics and financial information
  • Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
  • Maintain and update patient records through data entry, faxing, and scanning
  • Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
  • Review and update accounts receivable/payable changes since prior visits
  • Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly
  • Monitor office supply inventory, place orders, and coordinate equipment maintenance and service
  • Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments
  • Prepare and process daily reports, deposit slips, and upload financial records to shared files
  • Review billing claims and denials; gather required information from providers or patients to resolve issues
  • Support additional office tasks and projects as needed
Front Desk Receptionist Required Skills and Experience:
  • High School Diploma or GED equivalent
  • 2+ years of administrative support experience in a medical environment preferred
  • Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred
  • Excellent customer service and interpersonal skills
  • Ability to establish and maintain effective working relationships with patients, coworkers, and the public
  • Strong communication, multi-tasking, and problem-solving skills
  • Ability to thrive in a fast-paced and demanding work environment
  • Strong attention to detail and a commitment to achieving high levels of patient satisfaction
  • Ability to maintain confidentiality and uphold HIPAA compliance at all times
  • Sound judgment and discretion in handling sensitive information
  • Team-oriented mindset, flexibility, and a willingness to learn
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems
Front Desk Receptionist Benefits Offered:
  • Health Insurance (Single & Family plans available)
  • Life Insurance
  • Disability Insurance
  • 401(k) Plan with Company Match
  • Employee Discount Program
  • Paid Time Off (PTO)
  • Paid Holidays
Front Desk Receptionist Physical Requirements:

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
  • Sit, talk, hear, and use hands to write, type, or operate office equipment
  • Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
  • Perform repetitive motions, including reaching overhead and typing
  • Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
  • Maintain peripheral vision, depth perception, and focus adjustments


Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Front Desk Office Assistant (Part Time)

44101 Cleveland, Ohio City of Cleveland Heights Ohio

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Job Description

Incumbents are responsible for customer service by providing information, answering the telephone, program registration, memberships, rentals and performing related activities. This position is preferred for candidates who are available to work an ea Office Assistant, Front Desk, Part Time, Customer Service, Office, Assistant, Business Services

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Front Desk Receptionist - Part-time

44094 Willoughby, Ohio Area Temps

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A dealership is seeking a Front Desk Receptionist to answer multi-phone lines, transfer calls, schedule appointments, take payments, give receipts, and utilize a computer. Training will be done from 3 p.m. to 8 p.m. and actual work hours are Monday a Receptionist, Front Desk, Part-Time, Administrative, Staffing

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Front Desk Agent

44101 Cleveland, Ohio Holiday Inn Express Cleveland

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Job Description

The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information.
  • Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members.
  • Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
  • Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
  • Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
  • Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
  • Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
  • Assist guests with luggage upon arrival and departure.
  • Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
  • Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
  • Be aware of and prepare for incoming VIP guests.
  • Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
  • Exhibit a positive and cooperative attitude as part of the team.
  • Communicate effectively with coworkers and contribute to a supportive work environment.
  • Handle and account for keys properly.
  • Understand and adhere to emergency procedures and security policies.
  • Ensure the confidentiality and protection of guest room numbers.
  • Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
  • Must maintain a neat, clean, and well-groomed appearance in accordance with company standards
Qualifications:

Education: High School diploma or equivalent.

Experience: Prior experience in a customer service role preferred.
  • Strong verbal and written communication skills.
  • Basic computer skills.
  • Knowledge of the hotel, its services, and the surrounding area.
  • Ability to stand for extended periods, up to 8 hours.
  • Ability to lift up to 15 lbs on occasion.
  • Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.
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Front Desk Agent

44256 Medina, Ohio Marriott Vacations Worldwide

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Job Description

Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled. Competitive Pay Me Agent, Front Desk, Guest Service, Hotel

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Front Desk Representative

44101 Cleveland, Ohio Seronda Network

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Job Description

Job Position: Front Desk Representative

Company: Seronda Network

Location: Cleveland, OH, USA

Salary: $34,000 - $4,000 per year

Job Type: Full-time

Job: On site
About Us:

Seronda Network is dedicated to providing outstanding support and innovative solutions to our clients in the technology sector. Our mission is to enhance customer experience by offering tailored assistance and high-quality service. We pride ourselves on a collaborative work environment where each team member's contribution is valued and makes a real impact.
Job Description:

We are seeking a proactive and friendly Front Desk Representative to join our dynamic team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing a welcoming and professional environment. The successful candidate will be responsible for managing the front desk activities, handling inquiries, and assisting with various administrative tasks to ensure smooth operations.
Responsibilities:
  • Greet and welcome guests in a professional and friendly manner
  • Manage incoming calls and redirect them to appropriate personnel
  • Schedule appointments and maintain the front desk calendar
  • Assist with filing and data entry as needed
  • Receive and sort incoming mail and packages
  • Maintain a clean and organized front desk area
Requirements

  • High school diploma or equivalent; additional education is a plus
  • Proven experience in a front desk or customer service role
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite and basic office equipment
  • Ability to handle inquiries tactfully and professionally
Benefits
  • Competitive salary ranging from 34,000 to 44,000 per year.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off, including vacation, sick leave, and holidays.
  • Opportunities for career growth and development.
  • Friendly and supportive work environment.

If you're ready to build your career with a dy

Note On-campus work in Cleveland, OH
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Front Desk Clerk

44101 Cleveland, Ohio Concord Hospitality

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Job Description

Description
Front Desk & Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:
  • Assisting guests efficiently, courteously and professionally at all times.
  • Maintain a high level of service and hospitality.
  • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
  • Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
  • Handle guest mail and messages with respect to privacy and professionalism.
  • Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
  • Be a great communicator to various departments and management on guest comments and concerns.
  • Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
  • Have full knowledge of hotel safety and emergency procedures.
Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Qualifications Behaviors
  • Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
  • Team Player: Works well as a member of a group (Preferred)
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
Motivations
  • Preferred
    Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
  • Preferred
    Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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