8 Full Time Employment jobs in West Jordan

The State of Utah is seeking a Workforce Services Specialist I to join the Department of Workforce Services (DWS) in Tooele County, UT. The position offers a salary of $19.00 per hour and is eligible for full benefits. This role may also be filled as a career mobility opportunity.

The mission of Workforce Services is to strengthen Utah's communities by connecting the workforce to new opportunities and providing services to individuals and families in need. The department has served millions of Utahns and has become a leader on several statewide initiatives, including intergenerational poverty, homelessness, affordable housing, supporting refugees, and helping rural communities.

This position delivers a broad range of services to assist case managed customers, unemployed and underemployed job seekers, the general public, and their families. Employment Counselors will help resolve barriers and increase customers' skills to obtain and maintain employment and education that leads to self-sufficiency. Barriers may include homelessness, mental and physical disabilities, domestic violence, and substance abuse.

Employment Counselors will be trained to:

• Provide career, occupational, and educational counseling to empower customers to increase their income and break the cycle of poverty.
• Assess customers and their families to identify barriers to self-sufficiency, employment, training, and income goals; and to provide the necessary resources and support to resolve the barriers.
• Utilize motivational interviewing techniques to complete assessments and evaluations to gain pertinent information related to goal planning and barrier resolution and to create a supportive environment.
• Develop employment plans and goals with activities leading to achieving goals and/or work readiness, as well as monitoring and evaluating employment plan activities and progress.
• Utilize labor market information, local resources, referral to community partners and employers to assist customers in meeting their goals.
• Assess needs and educate customers about DWS programs, policies, and services and help them access temporary assistance programs (Food Stamps, Financial, Medicaid, Child Care, and Unemployment Insurance).
• Conduct home visits when needed to establish relationships, increase rapport, problem solve, engage or re-engage the customer.
• Assist customers with the ultimate goal of employment by assisting with resume creation, networking, mock interviewing, and job searching with technology.
• Ensure program compliance and appropriate use of public resources.
• Understand and implement program-specific policies, procedures, case management techniques, career counseling, available Division resources, as well as community partner resources.
• Provide employment retention support and resources.

The model candidate for this position is someone who has:

• Empathy and compassion for others, and possesses a desire to assist customers who are in difficult situations.
• The ability to present information clearly and effectively, both verbally and in writing.
• Exceptional customer service skills and ability to assist people in a manner which shows sensitivity, tact, and professionalism, without prejudice or bias.
• Interpersonal skills including active listening, ability to build trusting relationships, show mutual respect, and mindfulness of others.
• Capable of working in an environment balancing program policies and compassion.

Hard skills (after receiving formal training) include:

• Provide family-focused career counseling and proactively engage and motivate customers.
• Conduct interviews and assessments utilizing motivational interviewing techniques to collect information and establish a supportive relationship.
• Possess skills needed in order to problem solve and identify creative solutions that lead to successful outcomes.
• Implement best practices for mentoring and coaching customers.
• Understanding in how to interpret and apply programmatic policy and procedures appropriately.
• Maintain and manage sensitive and confidential information in a professional and discrete manner.
• Defuse and resolve complaints/conflicts with angry customers in crisis.

Preference may be given to those fluent in languages other than English.

• Provide career, occupational and educational counseling to empower customers to increase their income and break the cycle of poverty.
• Assess customers and their families to identify barriers to self-sufficiency, employment, training and income goals; and to provide the necessary resources and support to resolve the barriers.
• Utilize motivational interviewing techniques to complete assessments and evaluations to gain pertinent information related to goal planning and barrier resolution and to create a supportive environment.
• Develop employment plans and goals with activities leading to achieving goals and/or work readiness, as well as monitoring and evaluating employment plan activities and progress.
• Utilize labor market information, local resources, referral to community partners and employers to assist customers in meeting their goals.
• Assess needs and educate customers about DWS programs, policies, and services and help them access temporary assistance programs (Food Stamps, Financial, Medicaid, Child Care and Unemployment Insurance).
• Conduct home visits when needed to establish relationships, increase rapport, problem solve, engage or re-engage the customer.
• Assist customers with the ultimate goal of employment by assisting with resume creation, networking, mock interviewing and job searching with technology.
• Ensure program compliance and appropriate use of public resources.
• Understand and implement program specific policies, procedures, case management techniques, career counseling, available Division resources, as well as community partner resources.
• Provide employment retention support and resources.

• Empathy and compassion for others, and possesses a desire to assist customers who are in difficult situations.
• The ability to present information clearly and effectively, both verbally and in writing.
• Exceptional customer service skills and ability to assist people in a manner which shows sensitivity, tact and professionalism, without prejudice or bias.
• Possesses interpersonal skills including active listening, ability to build trusting relationships, show mutual respect and mindfulness of others
• Capable of working in an environment between balancing program policies and compassion

• Provide family focused career counseling and proactively engage and motivate customers.
• Conduct interviews and assessments utilizing motivational interviewing techniques, in order to collect information and establish a supportive relationship.
• Possess skills needed in order to problem solve and identify creative solutions that lead to successful outcomes.
• Implement best practices for mentoring and coaching customers.
• Understanding in how to interpret and apply programmatic policy and procedures appropriately
• Maintain and manage sensitive and confidential information in a professional and discrete manner.
• Defuse and resolve complaints/conflicts with angry customers in crisis

• Preference may be given to those fluent in languages other than English.

• I acknowledge that I have read the Equal Opportunity Law Notice.

• I acknowledge that I have read and understand the statement above.

• I acknowledge that I have read and understand the statement above.

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• I acknowledge that I have read and understand the statement above.

• None - I don't have experience in negotiation and compromise.
• Limited - I have limited experience negotiating outcomes or alternatives and often rely and am committed to my own decisions.
• Average - I have some experience juggling conflicting values and priorities, and am able to evaluate the outcomes, while also considering the opinions of others.
• Good - I have demonstrated experience considering all possible choices, gathering information and making informed decisions that serve both parties.
• Excellent - I have a high level of experience in working with others with conflicting goals, and am successful in compromising to achieve a win-win situation that enhances the outcome.

• None - I have no experience in coaching others.
• Limited - I have limited coaching and mentoring experience, but have helped others identify problems.
• Average - I have some experience providing positive reinforcement to assist others to change or improve behaviors or performance.
• Good - I have had the opportunity to support others in a coaching and mentoring capacity.
• Excellent - I have significant experience in guiding, encouraging, supporting and developing others and I am motivated to help others succeed.

• None - I don't have any experience in resolving conflicts and I would have difficulty working in this environment.
• Limited - I have very little experience working with situations in which there is conflict.
• Average - I have good customer service skills and will be able to work with upset customers but may need support and guidance in very difficult situations.
• Good - I am comfortable in most cases and can help someone work through the situation at hand.
• Excellent - I am able to deal with conflict situations independently, with comfort, sensitivity and can de-escalate an emotional situation.

• None - I am willing to learn and develop in this area.
• Limited - I have limited experience and would need some additional training to enhance this skill.
• Average - I am accurate and consistent, but have sometimes needed supervisory guidance to learn new skills.
• Good - I am competent, need minimal guidance, learn from prior errors so as not to duplicate them.
• Excellent - I have demonstrated competency in accuracy, while being consistent with minimal guidance.

• None - I don't have experience working with others in challenging situations, but I am willing to learn and develop these skills.
• Limited - I have little experience in a customer centered service environment.
• Average - I am comfortable talking to others and do what I can to ensure I meet their expectations, while being considerate of their feelings and needs.
• Good - I have a history of working with others that are in challenging situations, and have been able to make them feel comfortable and supported as I evaluate how to best serve them.
• Excellent - I have a proven track record that exemplifies my ability to work with others in a caring, empathetic and compassionate manner.

• Yes
• No

• I am a veteran of the U.S. Armed Forces and want to be considered through the Veterans Employment Opportunities Program
• I am not a veteran OR choose not to be considered through the Veterans Employment Opportunities Program

• State of Utah job site (
• Referred by a Friend or Family
• Indeed
• Other External Job Board or Site
• LinkedIn
• Social Media (Facebook, Twitter, etc.)
• DWS job website (
• Advertisement (Digital Ad, Billboard, Print, etc)
• Professional Network (Association, Membership, Work Colleague)
• University Network (Handshake, School Job Board, Career Center, etc)
• Contacted by a Recruiter
• Career or Job Fair
• Internship
• Interviewed for different position
• Internal communications (Agency/Division, etc)
• Other (not listed above)

Thank you for your interest in working with Housing Connect. We have many different types of employment opportunities with our agency. If you do not currently see an open position that is of interest to you, please apply using our General Application. While we may not have an open position that is in your field now, we will retain your application on file.

Housing Connect offers industry leading benefits package that includes:

• A comprehensive health insurance package (medical, dental, vision, life, and supplement policies) - 80% of the premium paid by Housing Connect for medical and dental for you and your family with multiple medical plans to choose from;
• 12 days of vacation and 12 days of sick leave per year; 12 paid holidays per year
• Participation in the Utah Retirement System (the state pension plan);
• An employee assistance program offering free short-term mental health counseling for employees and family;
• Tuition reimbursement;
• Professional development opportunities

• Hospital Employee, Traditional
• Competitive Income Guarantee
• Signing Bonus available, contact us for details
• Relocation Bonus available
• CME time and money available
• Provide coverage and care for patients at a Level II Trauma Center
• Outpatient and inpatient work
• Call responsibilities, including some weekend coverage
• Office is located on the hospital campus
• Easy access to an international airport
• Perfect backdrop for an outstanding quality of life.
• 317 Licensed BedsLevel II Trauma CertificationTertiary care hub for a network of eight hospitals
• Robust medical staff and hospital supports
• five National Parks, and a never ending of hiking and biking trails
• Robust benefit package and paid Malpractice insurance
• 401k benefits with matching and more

• Game/event ticket takers and ushers
• Front desk receptionist and data entry
• Concessions workers
• Laundry worker

• High School diploma
• Motivated self-starter with the ability to work independently as needed
• Ability to take feedback and direction
• Commitment to high professional standards

• Any previous customer service experience
• Current food handler's permit
• Experience with Microsoft office suite
• Experience cashiering and/or with point of sale software
• Familiarity with basic rules and gameplay for basketball, soccer, baseball, softball, and volleyball

• More information about Salt Lake Community College benefits:

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• Communicate effectively (in writing and verbally) with a wide range of diverse individuals.
• Demonstrate excellent customer service skills, cultural competencies, and sensibilities.
• Work collaboratively with other office staff, a variety of campus departments and community personnel.
• Assist in event planning and execution to create an inclusive and welcoming environment for students.
• Utilize basic computer operating systems and SLCC's computer systems (Banner, DegreeWorks).
• Demonstrate professionalism.
• Exhibit knowledge of HB 144 and other Undocumented Student resources.
• Attend all the required trainings to stay up-to-date on the latest policies, procedures, and resources available to students
• Coach students on crucial skills such as time management, financial literacy, and success strategies to help them thrive in college and beyond.
• Foster a respectful and inclusive environment for all students, faculty, and staff.
• Be open to taking on other duties as assigned by the OSS team, as needed.

• Excellent oral and written communication skills for effective interpersonal communication
• Comprehensive customer service skills to ensure customer satisfaction
• Capability to deliver presentations to large audiences and provide one-on-one consultations
• Willingness to travel to various campuses in the Salt Lake valley to conduct workshops/orientations
• Capacity to collaborate effectively with other office staff, a variety of campus departments, and community personnel
• Proficiency in organizing, processing, and applying large amounts of information with accuracy
• Willingness to learn the requirements of SLCC departments, majors, schools, programs, degree options and College resources and procedures such as application, registration, catalog, and schedule
• Ability to work under pressure and function independently with integrity under minimal supervision
• Flexibility to work a schedule that may include evenings and weekends
• Knowledge of basic computer operating systems such as Microsoft Office Word, Publisher, Excel, PowerPoint, and Outlook, and the student information system (Banner)
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.

• Effective communication in explaining complex concepts and information.
• Currently enrolled at SLCC as an undergraduate student and in good academic standing (i.e., 2.0 GPA or higher)

• Registered for 9.0 credit for Fall and Spring semesters.
• Registered for 6.0 credit hours for summer semester.
• Eligible for Work-Study (FAFSA)

• Bilingual
• Demonstrate strong public speaking skills
• Professional in manner and appearance
• English 1010 Completion with B or higher
• A current and active Bruin Scholar

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• Jordan Campus
• South City Campus
• Taylorsville Campus