2 Healthcare Administrators jobs in Cleveland
Associate Onboarding Administrator - Monday-Friday - Cleveland Clinic
44101 Cleveland, Ohio
Towne Park
Posted 25 days ago
Job Viewed
Job Description
**_At Towne Park, it's more than a job, you can make an impact._**
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here ( for important notices that may be applicable to you.
For more information about our privacy policy, please click here ( .
The Associate Trainer is responsible for the execution of training and the successful on boarding and orientation of new GSAs and GSCs. Working under the direction of the Account Manager, the Associate Trainer is responsible for the execution of training and the successful onboarding and orientation of new hires in field hourly positions.
**Job Details**
**Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $17 per hour.
**Work Schedule:** The work schedule for this position Mon-Fri 8:30am-4:30pm.
**Benefits:** Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
**SUMMARY**
The Associate Trainer is responsible for the execution of training and the successful on boarding and orientation of new GSAs and GSCs. Working under the direction of the Account Manager, the Associate Trainer is responsible for the execution of training and the successful onboarding and orientation of new hires in field hourly positions.
**ESSENTIAL FUNCTIONS**
**Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.**
**Descriptive Statement(s) - % of Time**
Coordinate with Account Manager to schedule and lead all training sessions for new Associates. Trains new Associates on the following:
+ On the Job Training Days 1, 2, and 3. Assists Associate to log in to MyCareer to complete required virtual trainings- i.e., Off to the Right Start, Handbook, Timekeeping Trainings and Code of Ethics. Conducts other pertinent training as assigned by Manager.-40%
+ Maintains accurate and complete records of new hire training and submits to Account Manager for upload into Towne Park's HRIS system, aka Workday. Schedules and leads periodic classroom New Hire Orientation sessions for new Associates.-20%
+ Facilitates sessions of Certified Trainer Program for new Associate Trainers. Assists Account Manager in monthly training at site, such as Safety and Service re-certifications.-20%
+ Executes a "check for understanding" to ensure Associate has mastered this/her onboarding information using verbal quiz and observation and submits these results to the Account Manager, HR Manager or Regional Trainer. Sends daily recaps of any training conducted to the Account Manager via email. Completes other training projects as assigned by Account Manager or other District or Regional leadership.-20%
**The total amount of time for all functions of the job - 100%**
**QUALIFICATIONS**
**Education:**
+ High school diploma or general education degree (GED).
**Required Licensure, Certification, etc.:**
+ Must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen.
+ Must complete the Wheelchair Safety Training course provided by Towne Park.
+ Must complete Certified Trainer Program (Certification Process)
+ Must have and maintain a valid driver's license and clean driving record.
**Work Experience:**
+ Minimum three (3) months experience in a valet position with proven knowledge of all aspects of the position including policies and procedures
**Knowledge:**
+ Thorough knowledge of all aspects of the valet positions.
+ Knowledge of principles and processes for providing customer and personal services.
+ Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups.
**Skills:**
+ Must be able to drive manual transmission.
+ Must be able to speak, read and write Standard English language.
+ Must be able to read and comprehend simple instructions, short correspondence and memos.
+ Must be able to write simple correspondence.
+ Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates.
+ Must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form.
+ Mathematical Skills.
+ Must be able to add and subtract three digit numbers and to multiply and divide with 10's and 100's; must be able to perform these operations using units of American money.
+ Must be able to understand 24 hour and military time systems.
+ Must be able to clearly understand rates applicable to time passed.
+ A proven valet track record of being courteous, having a sense of urgency, and maintaining a high level of safety in the Valet capacity
+ Reliable transportation to and from work and client sites
**SCOPE**
**Authority to Act:**
+ Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
**Budget Responsibility:**
+ The employee has control over resources available only.
**WORKING CONDITIONS & PHYSICAL DEMANDS**
_The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
**Physical Requirements**
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
**Lifting Requirements**
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
**Working Environment**
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
**Travel**
Travel of up to 5% may be required.
**ACKNOWLEDGEMENT AND ACCEPTANCE**
I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.
Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here ( for important notices that may be applicable to you.
For more information about our privacy policy, please click here ( .
The Associate Trainer is responsible for the execution of training and the successful on boarding and orientation of new GSAs and GSCs. Working under the direction of the Account Manager, the Associate Trainer is responsible for the execution of training and the successful onboarding and orientation of new hires in field hourly positions.
**Job Details**
**Compensation:** Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $17 per hour.
**Work Schedule:** The work schedule for this position Mon-Fri 8:30am-4:30pm.
**Benefits:** Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
**SUMMARY**
The Associate Trainer is responsible for the execution of training and the successful on boarding and orientation of new GSAs and GSCs. Working under the direction of the Account Manager, the Associate Trainer is responsible for the execution of training and the successful onboarding and orientation of new hires in field hourly positions.
**ESSENTIAL FUNCTIONS**
**Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.**
**Descriptive Statement(s) - % of Time**
Coordinate with Account Manager to schedule and lead all training sessions for new Associates. Trains new Associates on the following:
+ On the Job Training Days 1, 2, and 3. Assists Associate to log in to MyCareer to complete required virtual trainings- i.e., Off to the Right Start, Handbook, Timekeeping Trainings and Code of Ethics. Conducts other pertinent training as assigned by Manager.-40%
+ Maintains accurate and complete records of new hire training and submits to Account Manager for upload into Towne Park's HRIS system, aka Workday. Schedules and leads periodic classroom New Hire Orientation sessions for new Associates.-20%
+ Facilitates sessions of Certified Trainer Program for new Associate Trainers. Assists Account Manager in monthly training at site, such as Safety and Service re-certifications.-20%
+ Executes a "check for understanding" to ensure Associate has mastered this/her onboarding information using verbal quiz and observation and submits these results to the Account Manager, HR Manager or Regional Trainer. Sends daily recaps of any training conducted to the Account Manager via email. Completes other training projects as assigned by Account Manager or other District or Regional leadership.-20%
**The total amount of time for all functions of the job - 100%**
**QUALIFICATIONS**
**Education:**
+ High school diploma or general education degree (GED).
**Required Licensure, Certification, etc.:**
+ Must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen.
+ Must complete the Wheelchair Safety Training course provided by Towne Park.
+ Must complete Certified Trainer Program (Certification Process)
+ Must have and maintain a valid driver's license and clean driving record.
**Work Experience:**
+ Minimum three (3) months experience in a valet position with proven knowledge of all aspects of the position including policies and procedures
**Knowledge:**
+ Thorough knowledge of all aspects of the valet positions.
+ Knowledge of principles and processes for providing customer and personal services.
+ Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups.
**Skills:**
+ Must be able to drive manual transmission.
+ Must be able to speak, read and write Standard English language.
+ Must be able to read and comprehend simple instructions, short correspondence and memos.
+ Must be able to write simple correspondence.
+ Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates.
+ Must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form.
+ Mathematical Skills.
+ Must be able to add and subtract three digit numbers and to multiply and divide with 10's and 100's; must be able to perform these operations using units of American money.
+ Must be able to understand 24 hour and military time systems.
+ Must be able to clearly understand rates applicable to time passed.
+ A proven valet track record of being courteous, having a sense of urgency, and maintaining a high level of safety in the Valet capacity
+ Reliable transportation to and from work and client sites
**SCOPE**
**Authority to Act:**
+ Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
**Budget Responsibility:**
+ The employee has control over resources available only.
**WORKING CONDITIONS & PHYSICAL DEMANDS**
_The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
**Physical Requirements**
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
**Lifting Requirements**
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
**Working Environment**
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
**Travel**
Travel of up to 5% may be required.
**ACKNOWLEDGEMENT AND ACCEPTANCE**
I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.
Towne Park is an Equal Opportunity Employer (EOE). Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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0
Director 1, Healthcare Technology Management
44122 Beachwood, Ohio
Sodexo
Posted 4 days ago
Job Viewed
Job Description
**Role Overview**
**Lifesaving technology, powered by you. Your expertise impacts the lives of others.**
Sodexo's growing Healthcare Technology Management Division is currently seeking an **HTM Director** for **Ahuja Medical Center in Beachwood, OH.** This state-of-the-art facility is part of the **University Hospitals Healthcare System.** The Director will lead a team of four in-house technicians who support two hospitals and several ambulatory facilities.
The ideal candidate will have a proven track record in Healthcare Technology Management, with strong leadership skills and a broad understanding of the day-to-day service challenges. The Director will also collaborate with regional HTM leaders to enhance operational performance and drive patient and client satisfaction.
**What You'll Do**
+ Provide oversight, hiring, onboarding, and continuous development of all clinical and technical staff to ensure high performance and retention.
+ Lead capital planning, project management, and technology assessments to support operational efficiency and innovation.
+ Serve as the primary liaison with clients, fostering strong partnerships and ensuring satisfaction through proactive communication and service excellence.
+ Manage purchasing, subcontracts, and financial planning to ensure cost efficiency and alignment with organizational goals.
+ Oversee vendor selection, contract negotiations, and performance management to optimize supply chain and service delivery.
+ Recruit, train, mentor, and develop team members to build a skilled workforce and support career growth.
+ Drive organic sales growth by identifying new opportunities, strengthening client relationships, and expanding service offerings.
**What We Offer**
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
+ Medical, Dental, Vision Care and Wellness Programs
+ 401(k) Plan with Matching Contributions
+ Paid Time Off and Company Holidays
+ Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
**What You Bring**
+ Over 5 years of experience managing biomedical and imaging services within a large healthcare system.
+ Strong knowledge and practical understanding of regulatory compliance standards including CIHQ, DNV, and TJC.
+ Skilled in applying solution-oriented approaches and critical thinking to effectively resolve complex issues and conflicts.
+ Demonstrated success in delivering exceptional service while building and maintaining strong, long-term partnerships with customers, staff, and vendors.
+ Proven business acumen and financial management expertise, with confidence in making sound budgetary and operational decisions.
+ Extensive experience leading high-performing teams, with a focus on mentoring and developing both new and existing talent.
+ Professional presence and ability to engage confidently with executive leadership.
**Who We Are**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form ( .
**Qualifications & Requirements**
MinimumEducation Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
MinimumFunctional Experience - 5 years in maintenance and repair of clinical devices
**Location** _US-OH-BEACHWOOD_
**System ID** _ _
**Category** _Healthcare Technology Management_
**Employment Status** _Full-Time_
_Exempt_
**Posted Range** _$92300 to $ _
**Company : Segment Desc** _HOSPITALS_
_On-Site_
**Lifesaving technology, powered by you. Your expertise impacts the lives of others.**
Sodexo's growing Healthcare Technology Management Division is currently seeking an **HTM Director** for **Ahuja Medical Center in Beachwood, OH.** This state-of-the-art facility is part of the **University Hospitals Healthcare System.** The Director will lead a team of four in-house technicians who support two hospitals and several ambulatory facilities.
The ideal candidate will have a proven track record in Healthcare Technology Management, with strong leadership skills and a broad understanding of the day-to-day service challenges. The Director will also collaborate with regional HTM leaders to enhance operational performance and drive patient and client satisfaction.
**What You'll Do**
+ Provide oversight, hiring, onboarding, and continuous development of all clinical and technical staff to ensure high performance and retention.
+ Lead capital planning, project management, and technology assessments to support operational efficiency and innovation.
+ Serve as the primary liaison with clients, fostering strong partnerships and ensuring satisfaction through proactive communication and service excellence.
+ Manage purchasing, subcontracts, and financial planning to ensure cost efficiency and alignment with organizational goals.
+ Oversee vendor selection, contract negotiations, and performance management to optimize supply chain and service delivery.
+ Recruit, train, mentor, and develop team members to build a skilled workforce and support career growth.
+ Drive organic sales growth by identifying new opportunities, strengthening client relationships, and expanding service offerings.
**What We Offer**
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
+ Medical, Dental, Vision Care and Wellness Programs
+ 401(k) Plan with Matching Contributions
+ Paid Time Off and Company Holidays
+ Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
**What You Bring**
+ Over 5 years of experience managing biomedical and imaging services within a large healthcare system.
+ Strong knowledge and practical understanding of regulatory compliance standards including CIHQ, DNV, and TJC.
+ Skilled in applying solution-oriented approaches and critical thinking to effectively resolve complex issues and conflicts.
+ Demonstrated success in delivering exceptional service while building and maintaining strong, long-term partnerships with customers, staff, and vendors.
+ Proven business acumen and financial management expertise, with confidence in making sound budgetary and operational decisions.
+ Extensive experience leading high-performing teams, with a focus on mentoring and developing both new and existing talent.
+ Professional presence and ability to engage confidently with executive leadership.
**Who We Are**
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form ( .
**Qualifications & Requirements**
MinimumEducation Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
MinimumFunctional Experience - 5 years in maintenance and repair of clinical devices
**Location** _US-OH-BEACHWOOD_
**System ID** _ _
**Category** _Healthcare Technology Management_
**Employment Status** _Full-Time_
_Exempt_
**Posted Range** _$92300 to $ _
**Company : Segment Desc** _HOSPITALS_
_On-Site_
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