Healthcare Compliance Consultant

48076 Southfield, Michigan LanceSoft

Posted 10 days ago

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Job Description

Job Description
  • The resource will work three days a week at the client location until fully trained, and thereafter, depending on their progression, they will then work once a week onsite.
  • The Business Analyst Sr. is responsible for leading and/or supporting processes that ensure oversight and ongoing monitoring of Client's Medicare Advantage and Part D programs.
  • The primary duties of this role encompasses overseeing sales and enrollment processes to ensure compliance with Client regulations for Medicare Advantage operations.
  • Additionally, the position involves enhancing workflows and business processes to bolster controls, mitigate risk, and enhance overall quality and efficiency.
Responsibilities:
  • Compliance Monitoring: Ensure agents comply with Client regulations and guidelines for selling and enrolling Medicare Advantage plans.
  • Quality Assurance: Monitor and evaluate agent performance to ensure quality service and accurate information to potential beneficiaries.
  • Policy Interpretation: Interpret and communicate Medicare policies and guidelines.
  • Metric Tracking: Establish and track performance metrics to assess agent effectiveness and identify areas for improvement.
  • Regulatory Updates: Stay informed about changes in Medicare policies and regulations to ensure agents remain compliant.
  • Collaboration and Communication: Collaborate with cross-functional teams and communicate with stakeholders to ensure alignment and effectiveness in oversight.
  • Process Improvement: Continuously identify and implement process improvements to enhance efficiency and effectiveness in oversight.
  • Legal and Ethical Adherence: Ensure that agencies and agents adhere to legal and ethical standards in their interactions with beneficiaries.
  • Risk Management: Identify and mitigate risks associated with agent activities to maintain compliance and protect the organization's reputation.
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Program Manager - Healthcare

48326 Auburn Hills, Michigan Stellantis

Posted 14 days ago

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Job Description

The Program Manager - Healthcare is responsible for supporting the Healthcare & Disability Leadership by managing multiple initiatives, analyzing health care data and proposals, participating in the collective bargaining process and assisting with vendor management. The specific duties include management and oversight of FCA's fully-insured medical, dental and vision programs and the Employer Group Waiver Plan (EGWP) pharmacy plan.

The successful candidate will also:

  • Work with external counsel and benefit actuaries to analyze employee benefit offerings and ensure compliance with the Affordable Care Act, HIPAA and other applicable laws
  • Negotiate annual rate renewals with vendors and oversee/direct the development of annual Cash Pay and COBRA premium rates
  • Help prepare bid specifications, analyze proposals and renewal information for assigned programs
  • Interpret health care supplier and consultant contracts to ensure fulfillment of services and compliance with all service level metrics
  • Perform internal and external benchmarking and stay abreast of regulatory/legislative changes to ensure the company's health care benefits remain competitive and support the attracting and retainment of top talent
  • Develop business cases and make recommendations for program improvements/changes that are supported by data research, consultant studies and financial modeling
  • Analyze health care data, benchmark competitors and uncover best practices as input to the department's strategic planning and evaluation
  • Participate in collective bargaining and negotiations as it relates to health care. Read and interpret the collective bargaining agreement, analyze proposals and demands, modify or draft new language and present to senior leadership
  • Work with a medical claims data warehouse vendor and direct the efforts of dedicated resources, who generate reports, perform deep dive analytics and provide health insights that lead to improving program efficiency or reduce waste
  • Periodic travel to Stellantis facilities, including near-site Wellness Centers
  • Perform other duties as assigned.
This role will partner with internal and external stakeholders of the health care, wellness, pharmacy and disability teams as part of a high performing organization and culture. Good judgment and decisiveness are necessary while working knowledge of healthcare management and demonstrate a personal commitment to professional growth.

Basic Qualifications:
  • Bachelor's degree
  • 5+ years of progressively increasing responsibility and experience working in Human Resources, Labor Relations, Purchasing, Finance, Accounting, Audit or a related field.
  • Skills and Competencies:
    • Ability to analyze data problem-solve, and provide recommendations for resolving issues
    • Excellent verbal and written communication skills, including presentation skills
    • Organizational skills with the ability to manage multiple tasks and deadlines effectively
    • Inquisitive mindset with a focus on continuous improvement and innovative problem-solving
    • Ability to work efficiently with internal and external stakeholders and negotiate favorable outcomes
Preferred Qualifications:
  • Bachelor's degree in Business Administration, Human Resources, Labor Relations, Purchasing, Finance, Accounting, Mathematics, Actuarial Science, or a related field and/or Master's degree


EOE / Disability / Veteran
At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.
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Healthcare Credentialing Coordinator

48083 Troy, Michigan ATC Oakland County

Posted today

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Job Description

ATC Healthcare is looking for a reliable and motivated Human Resource Assistant to help us match great healthcare staff with the clients who need them. If you're organized, enjoy working with people, and have experience in staffing or recruiting, we'd love to hear from you. Apply now to join a supportive team where your work matters.
Job Title: Staffing Specialist

Job Type: Full-time
Pay: $41,345 - $45,700 per year
Job Summary:

The Staffing Specialist helps manage hiring and staffing activities, ensuring quality service for both clients and employees. This role involves recruiting, maintaining employee records, matching staff with job assignments, and supporting client relationships.
Education & Experience:
  • College degree in a business-related field preferred
  • At least 2 years of experience in staffing and recruiting (medical staffing experience preferred)
  • Proficient in Microsoft Office
  • Experience with onboarding systems like Hireology and staffing platforms is a plus
Key Responsibilities:
  • Recruit, interview, and hire caregivers (HCAs), RNs, LPNs, etc.
  • Enter employee info into staffing systems and track credentials
  • Promote newly hired HCAs to clients
  • Keep credential records current and submit to clients as needed
  • Handle and document any complaints from staff or clients
  • Post job ads on social media and job boards
  • Report quality issues and coordinate with the Risk Management team
  • Maintain positive relationships with clients and staff
  • Provide after-hours and weekend staffing coverage, including emergencies
  • Gather market and competitor info and share with management
  • Support client retention and sales efforts
  • Ensure efficient daily office operations
  • Meet performance goals
Benefits:
  • Health, dental, vision, and life insurance
  • Flexible spending account
  • Paid time off
Schedule:
  • Monday to Friday
  • On-call, holidays, and weekends as needed


#INDOAK
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Healthcare Sales Representative

48086 Southfield, Michigan ChenMed

Posted 2 days ago

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Job Description

**We're unique. You should be, too.**
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Membership Growth Consultant (MGC) is an outside healthcare sales representative who's responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed. MGC is the first of three separate tiers as part of the overall MGC Success Plan and growth career path at ChenMed. The incumbent in this role is developing skills to arrange, design, and orchestrate sales events and to develop fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth. He/She learns to effectively communicate the ChenMed/JenCare value proposition at community events.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
**COMPETENCIES:**
+ Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
+ Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
+ Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
+ Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
+ Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
+ Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
+ Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.
+ Learns to use marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
+ Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
+ Recovers dormant customers via sales tools and marketing campaigns.
+ Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
+ Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
+ Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
+ Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
+ Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues as required.
+ Performs other related duties as assigned.
**Instills trust**
Gaining the confidence and trust of others through honesty, integrity, and authenticity
+ Follows through on commitments
+ Is seen as direct and trustful
+ Keeps confidences
+ Practices what he/she preaches
+ Shows consistency between words and actions
**Results driven**
Consistently achieving results, even under tough circumstances
+ Has a strong bottom-line orientation
+ Persists in accomplishing objectives despite obstacles and setbacks
+ Has a track record of exceeding goals successfully
+ Pushes others
**Action oriented**
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
+ Readily acts on challenges, without unnecessary planning.
+ Identifies and seizes on new opportunities
+ Displays a can-do attitude in good and tough times
+ Steps up to handle tough issues
**Effective communication**
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
+ Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels
+ Attentively listens to others
+ Adjusts to fit the audience and the message
+ Provides timely and helpful information to others across the organization
+ Encourages the open expression of diverse ideas and opinions
**Resiliency**
Rebounding from setbacks and adversity when facing difficult situations
+ Is confident under pressure
+ Handles and manages crises effectively
+ Maintains a positive attitude despite adversity
+ Bounces back from setbacks
+ Grows from hardships and negative experiences
**Networking**
Effectively building formal and informal relationship networks inside and outside the organization
+ Builds strong formal and informal networks.
+ Maintains relationships across a variety of functions and locations
+ Draws upon multiple relationships to exchange ideas, resources, and know-how
**Customer focus**
Building strong customer centric relationships and delivering customer-centric solutions
+ Gains insight into customer needs
+ Identifies opportunities that benefit the customer
+ Builds and delivers solutions that meet customer expectations
+ Establishes and maintains effective customer relationships
**Persuasiveness**
Using compelling arguments to gain the support and commitment of others
+ Positions views and arguments appropriately to win support
+ Convinces others to take action
+ Negotiates skillfully in tough situations
+ Wins concessions without damaging relationships
+ Responds effectively to the reactions and positions of others
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ High business acumen and acuity
+ Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment
+ Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections
+ Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
+ Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation
+ Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers. (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)
+ Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers. Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy
+ Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute
+ Spoken and written fluency in English
+ Bilingual is a plus
+ Ability and willingness to travel locally, regionally and nationwide up to 75%; work is primarily conducted off ChenMed premises
+ This position required use and exercise of independent judgment
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred **OR** additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
+ A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
+ A minimum of 2 years of business-to-business experience or equivalent management experience preferred
+ Relevant sales experience with establishing and maintaining relationships with business/vendor partners
+ Experience in telesales to input sales data into a computer while on the telephone with a customer
+ This position requires possession and maintenance of a current, valid Driver's License
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE ( Contingent Worker please see job aid HERE to apply
#LI-Hybrid
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Healthcare Sales Rep

48093 Warren, Michigan ChenMed

Posted 7 days ago

Job Viewed

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Job Description

**We're unique. You should be, too.**
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Membership Growth Consultant (MGC) is an outside healthcare sales representative who's responsible for generating qualified sales leads and memberships by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed. Senior MGC is the second of three separate tiers as part of the overall MGC Success Plan and growth career path at ChenMed.
The incumbent has developed more extensive business relationships with various health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician. The incumbent has demonstrated meeting and/or exceeding initial monthly production quotas and demonstrates ability to handle additional sustained monthly production, developing better working relationships with Center Director, Director of Growth and other market leaders and demonstrating understanding of Salesforce.com and other key business systems. Incumbent has built good foundation for continued membership growth and started to build book of business by focusing on member retention and member referrals.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Nurtures, builds and cultivates direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
+ Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
+ Plans, coordinates and executes local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
+ Cultivates strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
+ Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
+ Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
+ Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.
+ Leverages marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
+ Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
+ Recovers dormant customers via sales tools and marketing campaigns.
+ Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
+ Develops all distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
+ Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
+ Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors. Develops and executes specific broker and partner strategies and plans.
+ Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues.
+ Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
+ High business acumen and acuity.
+ Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment.
+ Demonstrated solid knowledge of, and expertise in, negotiation, probing skills, closing skills and handling objections.
+ Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
+ Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation
+ Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers. (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.
+ Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers. Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy
+ Good keyboarding skills are needed. Ability to accurately type a significant number of words per minut
+ Spoken and written fluency in English
+ Bilingual is a plus
+ Ability and willingness to travel locally, regionally and nationwide up to 75%; work is primarily conducted off ChenMed premises
+ This position required use and exercise of independent judgment ?
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred **OR** additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
+ A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
+ A minimum of 2 years of business-to-business experience or equivalent management experience preferred
+ Relevant sales experience with establishing and maintaining relationships with business/vendor partners
+ Experience in telesales to input sales data into a computer while on the telephone with a customer
+ This position requires possession and maintenance of a current, valid Driver's License
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE ( Contingent Worker please see job aid HERE to apply
#LI-Onsite
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SOUS CHEF, HEALTHCARE

48308 Rochester, Michigan Compass Group, North America

Posted 10 days ago

Job Viewed

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Job Description

TouchPoint
Salary:
Other Forms of Compensation:
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary
As a Sous Chef II, you are responsible for assisting with the overall success of the food and nutrition program, overseeing culinary functions at a hospital. The position entails assisting in all phases of planning, ordering, inventory, and food preparation. This includes adhering to the client's culture and guidelines, the Health Department's regulations, and the company's standards and expectations of food quality, freshness and presentation. The Sous Chef II also motivates, trains, develops, and directs the back of house associates preparing and cooking foods to accomplish the objectives of the operation to the satisfaction of the customers, clients, and management.
Essential Duties and Responsibilities:
+ Assists in coordinating and participating in the preparation and cooking of various food items.
+ Assists with planning and creating menus.
+ Rolls out new culinary programs in conjunction with the marketing and culinary team.
+ Assists with managing cost controls and controlling expenditure.
+ Performs other duties as assigned.
Qualifications:
+ 5 years of culinary experience including 1 year as a sous chef or related role.
+ Experience in a hospital, senior living, restaurants, hotels, corporate dining, education, military, and/or related food service operations.
+ Knowledge of food and industry trends with a focus on quality, production, sanitation, safety, food cost controls, and presentation.
+ Ability to set up and distribute production sheets.
+ Supervisory, leadership, training, management, and coaching skills.
+ ServSafe or Department of Health Certification is preferred.
+ Computer skills and knowledge of MS Office products including Excel.
+ Associate's degree in Culinary Arts is preferred.
Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at Touchpoint are offered many fantastic benefits.
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Paid Parental Leave
+ Holiday Time Off (varies by site/state)
+ Personal Leave
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information
Applications are accepted on an ongoing basis.
Touchpoint maintains a drugfree workplace.
Req ID: 1431180
TouchPoint
PASCHA A BELNAVIS
((req_classification))
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Healthcare Sales Rep

48208 Detroit, Michigan ChenMed

Posted 10 days ago

Job Viewed

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Job Description

**We're unique. You should be, too.**
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Membership Growth Consultant (MGC) is an outside healthcare sales representative who's responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed. MGC is the first of three separate tiers as part of the overall MGC Success Plan and growth career path at ChenMed.
The incumbent in this role is developing skills to arrange, design, and orchestrate sales events and to develop fun and cost-effective techniques to keep senior participation and satisfaction high, in part to drive referral sales from satisfied patients to help fuel membership growth. He/She learns to effectively communicate the ChenMed/JenCare value proposition at community events
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
**COMPETENCIES:**
+ Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
+ Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
+ Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
+ Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
+ Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
+ Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
+ Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.
+ Learns to use marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
+ Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
+ Recovers dormant customers via sales tools and marketing campaigns.
+ Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
+ Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
+ Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
+ Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
+ Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues as required.
+ Performs other related duties as assigned.
**Instills trust**
Gaining the confidence and trust of others through honesty, integrity, and authenticity
+ Follows through on commitments
+ Is seen as direct and trustful
+ Keeps confidences
+ Practices what he/she preaches
+ Shows consistency between words and actions
**Results driven**
Consistently achieving results, even under tough circumstances
+ Has a strong bottom-line orientation
+ Persists in accomplishing objectives despite obstacles and setbacks
+ Has a track record of exceeding goals successfully
+ Pushes others
**Action oriented**
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
+ Readily acts on challenges, without unnecessary planning.
+ Identifies and seizes on new opportunities
+ Displays a can-do attitude in good and tough times
+ Steps up to handle tough issues
**Effective communication**
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
+ Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels
+ Attentively listens to others
+ Adjusts to fit the audience and the message
+ Provides timely and helpful information to others across the organization
+ Encourages the open expression of diverse ideas and opinions
**Resiliency**
Rebounding from setbacks and adversity when facing difficult situations
+ Is confident under pressure
+ Handles and manages crises effectively
+ Maintains a positive attitude despite adversity
+ Bounces back from setbacks
+ Grows from hardships and negative experiences
**Networking**
Effectively building formal and informal relationship networks inside and outside the organization
+ Builds strong formal and informal networks.
+ Maintains relationships across a variety of functions and locations
+ Draws upon multiple relationships to exchange ideas, resources, and know-how
**Customer focus**
Building strong customer centric relationships and delivering customer-centric solutions
+ Gains insight into customer needs
+ Identifies opportunities that benefit the customer
+ Builds and delivers solutions that meet customer expectations
+ Establishes and maintains effective customer relationships
**Persuasiveness**
Using compelling arguments to gain the support and commitment of others
+ Positions views and arguments appropriately to win support
+ Convinces others to take action
+ Negotiates skillfully in tough situations
+ Wins concessions without damaging relationships
+ Responds effectively to the reactions and positions of others
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ High business acumen and acuity
+ Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment
+ Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections
+ Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
+ Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation
+ Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers. (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)
+ Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers. Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy
+ Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute
+ Spoken and written fluency in English
+ Bilingual is a plus
+ Ability and willingness to travel locally, regionally and nationwide up to 75%; work is primarily conducted off ChenMed premises
+ This position required use and exercise of independent judgment
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred **OR** additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
+ A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
+ A minimum of 2 years of business-to-business experience or equivalent management experience preferred
+ Relevant sales experience with establishing and maintaining relationships with business/vendor partners
+ Experience in telesales to input sales data into a computer while on the telephone with a customer
+ This position requires possession and maintenance of a current, valid Driver's License
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE ( Contingent Worker please see job aid HERE to apply
#LI-Hybrid
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Allied Health - CT Tech

48340 Pontiac, Michigan Trinity Health Oakland

Posted 2 days ago

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Details Client NameTrinity Health Oakland Job TypeTravel OfferingAllied ProfessionAllied Health SpecialtyCT Tech Job ID32090745 Job TitleAllied Health - CT Tech Weekly Pay$2182.0 Shift Details Shift12 Hour Mids/Afternoons Scheduled Hours36 Job Order Details Start Date07/21/2025 End Date10/19/2025 Duration13 Week(s) Job DescriptionAre you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are here to help you find your ideal contract; with over 50 years of combined experience. Markets have changed, but Ventura MedStaff has maintained a leader in the forefront of Therapy, Allied and Nursing opportunities. Our recruiters are here to help answer your questions and provide you with the most up to date information. Contracts run 8-13 weeks, with 36-40-hour guarantees, flexible start dates, and a mix of schedules. Contact one of our dedicated Recruiters to discuss more details. Ventura MedStaff benefits represent the care and compassion we provide for our clients.•Health, dental, vision, life, disability benefits and 401k•Tax free stipends when applicable•Gym discounts •Weekly pay •$50.00 referral bonus Please apply or contract us at: or Client Details Address44405 Woodward Ave. CityPontiac StateMI Zip Code48341 Job Board Disclaimer*Pay ranges are calculated using gross pay and do not account for potential PTO requests or facility closures. Traveler Benefits: Weekly Stipends; 750 Referral Bonus; Medical, Dental, Vision; HSA & FSA Tax-Free Savings; Free Basic Life, Voluntary Life, and AD&D; Voluntary Short-Term and Long-Terms Disability; Employee Assistance Program (EAP); 300 Annually for CEUs; Competitive 401k; Hospital Indemnity, Accident, and Critical Illness; State Leave and Disability; plus many other health and wellness perks!

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IT Delivery Lead - Healthcare

48228 Detroit, Michigan OpTech

Posted 3 days ago

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Job Description

Detroit, Michigan

Other Area(s) , Program Manager

Contract

Why work with us? We are a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work with us, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today!

IT Delivery Lead II

Top Three Skills/Experience
1. Manage project execution and IT delivery of healthcare payer projects, providing day-to-day project leadership
2. Manage multiple work streams of IT project delivery including financial management via close coordination/cooperation with Business Leads and IT Technical Leads
3. Able to facilitate/lead requirements gathering sessions and build the business requirements document

Engagement Description
Has a project team, including senior technical personnel reporting to them. Requires extensive knowledge of the supported business area as well as the area being managed. Reviews scopes/plans and prioritizes one or more projects. Assures adherence to corporate policies and project delivery procedures. Reviews and ensures a high level of quality and service are maintained by meeting or exceeding commitments. Initiates, develops and enforces standards and procedures in support of improved service. May be heavily involved in technical decision-making activities. Relies on experience and judgment to plan and accomplish goals. Has wide latitude in determining creative solutions to strategic and operational needs.

Essential duties and responsibilities include the following, other duties may be assigned
The selected individual will manage, facilitate, and create enterprise level visibility of the overall progress, dependency, issues, and risks across the various projects. The individual must be able to straddle in/out of technical and operational status details and produce succinct assessment of overall direction of the projects at any point on the execution timeline by:

• Overseeing/maintaining a multi-year cross-program execution schedule
• Monitoring inventory and development of technical widgets, vendor deliverables and other work packages involved in delivery of multiple, concurrent, cross-Program releases
• Participating in quality reviews of conceptual designs, detail designs and detail test plans
• Collaborating with project leadership teams and change control committee(s) to monitor dependencies and schedule impacts as they relate to project deployments
• Supporting IT leadership with issue, risk and defect resolution/escalations as appropriate
• Monitoring and supporting the adherence to the overall test strategy across programs
• Analyze and document information and data required to achieve business goals
• Conduct formal and informal meetings with appropriate subject matter experts in both large group and one-on-one sessions
• Facilitation/leading of detailed requirement sessions
• Define project scope
• Develop project work breakdown structures
• Define and sequence project activities
• Work with subject matter experts to estimate activity resources and durations
• Develop project schedules, budget and resource forecast
• Develop project communication plans
• Develop project quality plans
• Develop and maintain project plans
• Identify and manage project risks in coordination with project delivery standards
• Manage project execution and IT delivery, providing day-to-day project leadership
• Provide status reporting consistent with the project communications plan
• Manage to work stream success through close coordination and cooperation with business leads and IT technical leads
• Facilitate the IT architecture solution and detailed design
• Manage project skills and staffing plan and identify resource gaps and contention issues
• Manage progress of project milestones and deliverables
• Facilitate issue resolution and decision framework processes

Required Skills/Experience
• Mandatory - Prior Healthcare Payer processing systems (Claims, Membership, Eligibility, etc)**
• Facilitate the IT architecture solution and detailed design
• A high proficiency level in specific job-related skills is required
• Providing strategic planning and comprehensive senior level technical consulting to IT senior management and senior technical staff
• Evaluating compliance with the organization's technology standards
• Guiding and consulting with IT management and technical staffs regarding use of emerging technologies and associated services
• Participating in the evaluation, selection and application of new and emerging tools and techniques
• Has wide latitude in determining creative solutions to strategic and operational needs

Preferred Skills/Experience
• Minimum 5 years related experience preferred

Educational Requirements
• Master's degree in related field preferred

We are an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

118822

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Business Analyst - Healthcare - Onsite

48228 Detroit, Michigan V2soft

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Join to apply for the Business Analyst - Healthcare - Onsite role at V2Soft 3 months ago Be among the first 25 applicants Join to apply for the Business Analyst - Healthcare - Onsite role at V2Soft Get AI-powered advice on this job and more exclusive features. V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarters in Bloomfield Hills, MI, with 16 offices across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services include AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. We actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at to learn more. Job Description Onsite Role Responsibilities Leads in the research, analysis, identification, and evaluation of data. Possesses and maintains extensive knowledge of the Healthcare domain, products, programs, organizational structure, and research principles/methodologies. Develops communication channels to review analysis results with management via reports and presentations, and assists in implementing solutions. Investigates, reviews, recommends, and communicates solutions to identify root causes of issues. Identifies and resolves challenges to meet corporate objectives, manages change, and organizes team activities. Independently develops reports, papers, and other materials clearly and concisely. Provides expertise and guidance to staff as required. Requirements Bachelor's Degree in Business Administration, Economics, Healthcare, Information Systems, Statistics, or related field. Master's Degree preferred. Six or more years of related experience, including in areas such as financial analysis, healthcare economics, policy, statistical modeling, or business management. Excellent analytical, planning, problem-solving, and communication skills. Proficiency in software packages like PowerPoint, Excel, Word, etc. V2Soft is an Equal Opportunity Employer (EOE). We welcome applicants of all backgrounds, including individuals with disabilities and veterans. Visit to view all open opportunities and learn more about our benefits. Seniority level Entry level Employment type Contract Job function Research, Analyst, and Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr

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