General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Wednesday, August 27, 2025
City
Winchester
State
KY
Country
United States
Working time
Full-time
Posted today
Job Viewed
Therapy Assistant Role Summary
At Trilogy Health Services, we seek skilled and compassionate Physical Therapist Assistants to support patient care. The ideal candidate will have a degree in Physical Therapist Assistant from an accredited program, 0-1 year of experience, current valid state PTA licensure or certification, and CPR certification.
About the Job Description:
The primary responsibilities include implementing treatment plans designed by Physical Therapists, observing patient responses, documenting progress, and reporting findings. Additional duties involve providing instructions to patients and their families on exercise techniques and strategies for continued progress at home. Close collaboration with interdisciplinary teams ensures comprehensive patient care.
Requirements:
What We Offer:
Our Mission:
We strive to provide personalized orientations and ongoing support for our employees. Our commitment to diversity and inclusion includes prohibiting discrimination and harassment based on protected characteristics as outlined by federal, state, or local laws.
Posted 7 days ago
Job Viewed
Posted 3 days ago
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Bring your personality to the Malone team! Go-getter. Straight-talker. People person. If that sounds like you, consider joining us for our mission. At Malone, there is nothing we love more than helping people and companies connect to accomplish amazing things.
About Us:
Malone is a private, award-winning company dedicated to providing staffing and recruitment needs to clients across the nation. Ranked on the SIA 2024 Top 100 List as one of the Largest Staffing Companies in the US, it is our pleasure to serve as the workforce resource and to make a positive impact on people's lives.
Malone is actively recruiting an enthusiastic and results-driven Healthcare Recruiter to join our team. If you are passionate about customer service, building your own book of business, have sales, recruiting, or call center experience, we would love to hear from you.
Position Summary:
The Healthcare Recruiter is primarily responsible for sourcing, recruiting, and placing qualified medical professionals on assignments in healthcare facilities nationwide. This role requires an understanding of the healthcare sector, managing high volume inbound and outbound calls, and the ability to build and maintain relationships with candidates.
Location: Louisville, KY 40299
Job Type: Full-time
Primary Responsibilities:
• Source and develop an active network of healthcare professionals for contract, PRN and permanent placement for our client facilities.
• Develop and implement recruitment strategies to attract and retain top talent in the healthcare industry.
• Conduct initial phone screens with candidates and assist with the onboarding process
• Maintain communication with healthcare providers regarding assignment details, compensation, and client expectations
• Negotiate salary, terms and conditions of employment with candidates
• Collaborate with Account Managers to source, identify, match and present candidates for placements.
• Collaborate with Account Managers to ensure all assignment specifics are completed and meet company goals.
• Stay up to date with industry trends and changes to educate candidates and adjust strategies accordingly.
• Provide support to candidates.
Qualifications:
• Must have a minimum of 1 years' experience in sales, recruitment, customer service, or related role.
• Knowledge of the healthcare industry and roles is preferred, but not required.
• Advanced communication skills that help develop strong relationships with candidates through various communication platforms.
• Strong organizational skills and attention to detail.
• Ability to work independently and within a team environment to meet recruitment goals.
• Self-motivated individual with drive to take advantage of abundant incentive opportunities.
• Proficient in Microsoft Office - including Outlook, Word, and Excel
• Must be able to work in office Monday - Friday 8:00am - 5:00pm
The Perks:
• Full Benefits Package including health, dental, vision, and life insurance
• Opportunities for internal advancement
• Relaxed office environment with casual dress code
• Fun, results-driven culture
• Career Development Opportunities
• Opportunity to work with a talented and driven team to support you
• Paid Time Off and 11 paid company holidays
• Partnership with Point University, an accredited institution, to provide tuition discounts
• 2 Paid Days of Giving
• Health and Dependent Care FSA options
• 401K with Company Match
Management Registry, Inc. hiring decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
For more information, please contact our corporate office at .
Posted 4 days ago
Job Viewed
The Healthcare Specialist is responsible for providing strategic guidance towards the compliant, safe and efficient handling and processing of all Waste Streams contracted by the facility(s). Ensures the services provided to the facility(s) by Stericycle consistently meet service expectations, regulatory and safety compliance measures, and are provided in a productive and profitable manner.
Key Job Activities:* Monitors the performance of operational efficiencies and assist in ensuring that their performance and cost goals are being achieved by utilizing cost tracking tools and reviewing invoices for accuracy. Identifies and executes ways to reduce costs while still fulfilling contractual obligations
* Provides strategic consultative resources to hospital staff to assist them in managing all contracted waste streams in a safe and compliant manner. Serve as the primary liaison in managing all contracted waste streams
* Provides expert knowledge as needed on each of the regulations associated with the waste streams being managed (i.e., EPA, DOT, DEA, and any other state or local regulations)
* Conduct Survey for customers identifying compliance gaps and waste segregation opportunities utilizing the Virtual Compliance Partner application
* Project manage implementation of new compliance-based services including the tracking, coordinating, and communication of schedules and expectations to internal and external customers. Develop and deliver customized training for the implementation and maintenance of the contract
* Regularly schedule and complete customer-facing activity with focus on service satisfaction, building relationships, and identifying ways to improve operational efficiencies and profitability
* Perform other duties and responsibilities, as assigned
* Bachelor's Degree preferred, with experience in healthcare discipline preferred, or the equivalent in related work experience, demonstrating detailed knowledge of OSHA and/or EPA-RCRA and/or U.S. DOT, and/or The Joint Commission Standards
* 3+ years of experience in the healthcare industry, or the equivalent in related work experience, demonstrating excellent working knowledge of medical waste issues and the healthcare industry, and consultative skills to effectively deal with customers. Candidate is confident with public speaking duties
* Demonstrates the ability to work well with others, and provide excellent customer service, both internally and externally
* Demonstrates the ability to identify and understand customer needs; takes appropriate actions to ensure customer needs are met while also meeting Stericycle expectations
* Demonstrates the ability to present ideas/information in a clear, concise, organized, and diplomatic manner; asks appropriate questions to obtain information; listen to others to respond effectively to ideas and questions. Presents prepared information to groups in a manner that is clear & concise, holds their interest, and addresses their needs or concerns.
* Always demonstrates a professional work ethic and professional appearance
* Independent, self-motivated who can meet goals and objectives that have been outlined by Senior Team. Demonstrates time management skills, working in an autonomous environment
Posted 2 days ago
Job Viewed
Join Our Team as a Medical Courier!
We are currently hiring a Medical Courier to help us deliver essential medical supplies and equipment. Enjoy competitive pay ranging from $17 to $20 per hour, along with flexible working hours and optional hybrid vehicles for our drivers.
Your Responsibilities:
What We Offer:
Join us and make a difference in the healthcare community!
Posted 2 days ago
Job Viewed
Duties Evaluation of Members: Through the use of care management assessments and information/data review, recommends an approach to resolving care needs maintaining optimal health and well-being by evaluating member's benefit plan and available internal and external programs/services. Identifies high-risk factors and service needs that may impact member outcomes and implements early and proactive support interventions. Coordinates and implements wellness care plan activities and monitors member care needs.
Enhancement of Medical Appropriateness and Quality of Care: Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives. Presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes. Identifies and escalates quality of care issues through established channels. Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs. Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health. Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. Helps member actively and knowledgably participate with their provider in healthcare decision-making.
Monitoring, Evaluation and Documentation of Care: Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.
Experience: Minimum 2 years of experience required in behavioral health, social services, social work, psychology, sociology, marriage and family therapy, or counseling. Minimum 1 year of experience in MS Office Suite applications, including Word and Excel. Willing and able to travel 10-15% of their time to meet members face to face in their assigned region. Candidate must reside in the specific location of the services region KY.
Preferred: Minimum 6 months experience in Foster Care and juvenile justice systems, Adoption Assistance, the delivery of Behavioral Health Services, Trauma-informed Care, ACEs, Crisis Intervention services or evidence-based practices applicable to the Kentucky SKY populations.
Position Summary: Provide comprehensive healthcare management services to facilitate appropriate healthcare treatment, effectively manage healthcare costs and improve healthcare program/operational efficiency involving clinical issues.
Education: Minimum of a Bachelor's degree or a non-licensed master level clinician is required with either degree being in behavioral health or human services field.
What days & hours will the person work in this position? List training hours, if different. M-F 8-5
Posted today
Job Viewed
General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Wednesday, August 27, 2025
City
Winchester
State
KY
Country
United States
Working time
Full-time
Description & Requirements
Location: On-site in Winchester, KY
Hourly Base Pay: $15.00 plus $,900+ in potential bonuses!
Schedule: Limited-Service Full-Time schedules available
Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter
Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.
Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.
In this role, you’ll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.
Pay & Benefits
At Maximus, we’re committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:
- Competitive Compensation:
o $15. 0/hr base pay
o 2,900+ in bonus opportunities, including training completion and referrals*
- Comprehensive Insurance Coverage: Company-paid medical coverage
- Tuition Reimbursement : Invest in your ongoing education and development
- Future Planning: 401(k) with company match
- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays
- Maximus Wellness Support : Employee Assistance Program (EAP), wellness resources, and employee discount programs
- Work/Life Balance Support: Flexible schedules that meet your lifestyle
- Career Growth: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact : No cold calls, sales, or collections involved!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion
#CCOWinchester #maxPriority #HotJobs0902LI #HotJobs0902FB #HotJobs0902X #HotJobs0902TH #TrendingJobs #HotJobs0909LI #HotJobs0909FB #HotJobs0909X #HotJobs0909TH #CCOallreqs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Minimum Salary
$ < p>
15.00
Maximum Salary
15.00
About the latest Healthcare professionals Jobs in Louisville !
Posted 1 day ago
Job Viewed
General information
Job Posting Title
Customer Service Representative – Healthcare
Date
Wednesday, August 27, 2025
City
Winchester
State
KY
Country
United States
Working time
Full-time
Description & Requirements
Location: On-site in Winchester, KY
Hourly Base Pay: $15.00 plus $,900+ in potential bonuses!
Schedule: Limited-Service Full-Time schedules available
Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter
Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.
Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.
In this role, you’ll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.
Pay & Benefits
At Maximus, we’re committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:
- Competitive Compensation:
o $15. 0/hr base pay
o 2,900+ in bonus opportunities, including training completion and referrals*
- Comprehensive Insurance Coverage: Company-paid medical coverage
- Tuition Reimbursement : Invest in your ongoing education and development
- Future Planning: 401(k) with company match
- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays
- Maximus Wellness Support : Employee Assistance Program (EAP), wellness resources, and employee discount programs
- Work/Life Balance Support: Flexible schedules that meet your lifestyle
- Career Growth: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact : No cold calls, sales, or collections involved!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion
#CCOWinchester #maxPriority #HotJobs0902LI #HotJobs0902FB #HotJobs0902X #HotJobs0902TH #TrendingJobs #HotJobs0909LI #HotJobs0909FB #HotJobs0909X #HotJobs0909TH #CCOallreqs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Minimum Salary
$ < p>
15.00
Maximum Salary
15.00
Posted 1 day ago
Job Viewed
General information Job Posting Title Customer Service Representative – Healthcare Date Wednesday, August 27, 2025 City Winchester State KY Country United States Working time Full-time Description & Requirements Location: On-site in Winchester, KY Hourly Base Pay: $15.00 plus $,900+ in potential bonuses! Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable. Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you. In this role, you’ll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one. Pay & Benefits At Maximus, we’re committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing: - Competitive Compensation: o $15. 0/hr base pay o 2,900+ in bonus opportunities, including training completion and referrals* - Comprehensive Insurance Coverage: Company-paid medical coverage - Tuition Reimbursement: Invest in your ongoing education and development - Future Planning: 401(k) with company match - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with career development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion #CCOWinchester #maxPriority#HotJobs0902LI #HotJobs0902FB #HotJobs0902X #HotJobs0902TH #TrendingJobs#HotJobs0909LI #HotJobs0909FB #HotJobs0909X #HotJobs0909TH EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary 15.00 Maximum Salary 15.00
Posted 1 day ago
Job Viewed
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times