Certified Healthcare Professional - Therapy Assistant

Louisville, Kentucky beBeePhysicalTherapistAssistant

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Therapy Assistant Role Summary

At Trilogy Health Services, we seek skilled and compassionate Physical Therapist Assistants to support patient care. The ideal candidate will have a degree in Physical Therapist Assistant from an accredited program, 0-1 year of experience, current valid state PTA licensure or certification, and CPR certification.

About the Job Description:

The primary responsibilities include implementing treatment plans designed by Physical Therapists, observing patient responses, documenting progress, and reporting findings. Additional duties involve providing instructions to patients and their families on exercise techniques and strategies for continued progress at home. Close collaboration with interdisciplinary teams ensures comprehensive patient care.

Requirements:

  • Physical Therapist Assistant degree from an accredited program
  • 0-1 years of experience in healthcare
  • Current valid state PTA licensure or certification
  • CPR certification (optional)

What We Offer:

  • Competitive salaries and weekly pay
  • 401(k) Company Match
  • Mental Health Support Program
  • Student Loan Repayment and Tuition Reimbursement
  • Health, vision, dental & life insurance
  • HSA/FSA
  • First time homebuyers' program

Our Mission:

We strive to provide personalized orientations and ongoing support for our employees. Our commitment to diversity and inclusion includes prohibiting discrimination and harassment based on protected characteristics as outlined by federal, state, or local laws.

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Security Professional - Healthcare Patrol

40165 Shepherdsville, Kentucky Allied Universal

Posted 7 days ago

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Job Description

Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!
As a **Security Professional - Healthcare Patrol** in **Shepherdsville, KY** , you will serve and safeguard clients in a range of industries such as Healthcare and more .
Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a valued member of the Allied Universal team in a healthcare setting, you will play a key role in helping to maintain a secure environment for patients, staff, and visitors. Your responsibilities will include monitoring and patrolling assigned areas, remaining visible to help deter security-related incidents, and providing outstanding customer service through clear communication and a caring approach. This position may require driving as part of your daily duties, so a valid driver's license is necessary. You will be part of a team that values agility, reliability, and innovation, always putting people first and acting with integrity. If you are passionate about making a positive impact and thrive in a dynamic environment, this opportunity offers a rewarding path to grow your career while supporting a vital healthcare location.
**Position Type: Part Time**
**Pay Rate: $25.00 / Hour**
**Job Schedule:**
**Day** **Time**
Tue06:30 AM - 11:30 AM
Thur06:30 AM - 02:30 PM
**What You'll Do:**
+ Use our proprietary scheduling platform to claim open shifts at client sites
+ Support operations across a range of environments including commercial real estate, healthcare, and education
+ Receive site-specific training and guidance from experienced teams
+ Deliver consistent, professional security presence and customer service
+ Be ready to fill in at short notice when urgent needs arise
**Responsibilities:**
+ Provide customer service to our clients by carrying out security-related procedures, site-specific policies and/or, when appropriate, emergency response activities.
+ Respond to incidents and critical situations in a calm, problem-solving manner.
+ Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
**What We're Looking For:**
+ Availability across various days and shifts
+ Reliability and ability to adapt to different post assignments
+ A desire to gain broad experience and grow within the company
+ Interest in transitioning into full-time roles when available
**Minimum Requirements:**
+ Must be a graduate of a law enforcement or military police training program or equivalent.
+ Must be at least 21 years of age.
+ Customer service experience is preferred.
+ A valid driver's license is required for positions that require driving and must meet Allied Universal Driver Policy requirements; driving posts are preferred.
+ Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
+ Possess a high school diploma or equivalent.
+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
+ Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
+ A valid driver's license will be required for driving positions only.
**Why Join Us:**
+ Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
+ Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
+ Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
+ Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
+ Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.
**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: .
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: .
**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: .
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: .
**Job ID:**
**Location:** United States-Kentucky-Shepherdsville
**Job Category:** Security Officer, Part Time Security
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Healthcare Recruiter

40201 Louisville, Kentucky Malone Workforce Solutions

Posted 3 days ago

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Job Description

Bring your personality to the Malone team! Go-getter. Straight-talker. People person. If that sounds like you, consider joining us for our mission. At Malone, there is nothing we love more than helping people and companies connect to accomplish amazing things.

About Us:
Malone is a private, award-winning company dedicated to providing staffing and recruitment needs to clients across the nation. Ranked on the SIA 2024 Top 100 List as one of the Largest Staffing Companies in the US, it is our pleasure to serve as the workforce resource and to make a positive impact on people's lives.

Malone is actively recruiting an enthusiastic and results-driven Healthcare Recruiter to join our team. If you are passionate about customer service, building your own book of business, have sales, recruiting, or call center experience, we would love to hear from you.

Position Summary:
The Healthcare Recruiter is primarily responsible for sourcing, recruiting, and placing qualified medical professionals on assignments in healthcare facilities nationwide. This role requires an understanding of the healthcare sector, managing high volume inbound and outbound calls, and the ability to build and maintain relationships with candidates.
Location: Louisville, KY 40299
Job Type: Full-time

Primary Responsibilities:
• Source and develop an active network of healthcare professionals for contract, PRN and permanent placement for our client facilities.
• Develop and implement recruitment strategies to attract and retain top talent in the healthcare industry.
• Conduct initial phone screens with candidates and assist with the onboarding process
• Maintain communication with healthcare providers regarding assignment details, compensation, and client expectations
• Negotiate salary, terms and conditions of employment with candidates
• Collaborate with Account Managers to source, identify, match and present candidates for placements.
• Collaborate with Account Managers to ensure all assignment specifics are completed and meet company goals.
• Stay up to date with industry trends and changes to educate candidates and adjust strategies accordingly.
• Provide support to candidates.

Qualifications:
• Must have a minimum of 1 years' experience in sales, recruitment, customer service, or related role.
• Knowledge of the healthcare industry and roles is preferred, but not required.
• Advanced communication skills that help develop strong relationships with candidates through various communication platforms.
• Strong organizational skills and attention to detail.
• Ability to work independently and within a team environment to meet recruitment goals.
• Self-motivated individual with drive to take advantage of abundant incentive opportunities.
• Proficient in Microsoft Office - including Outlook, Word, and Excel
• Must be able to work in office Monday - Friday 8:00am - 5:00pm

The Perks:
• Full Benefits Package including health, dental, vision, and life insurance
• Opportunities for internal advancement
• Relaxed office environment with casual dress code
• Fun, results-driven culture
• Career Development Opportunities
• Opportunity to work with a talented and driven team to support you
• Paid Time Off and 11 paid company holidays
• Partnership with Point University, an accredited institution, to provide tuition discounts
• 2 Paid Days of Giving
• Health and Dependent Care FSA options
• 401K with Company Match

Management Registry, Inc. hiring decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

For more information, please contact our corporate office at .

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Healthcare Specialist

40201 Louisville, Kentucky Stericycle

Posted 4 days ago

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Job Description

Position Purpose:

The Healthcare Specialist is responsible for providing strategic guidance towards the compliant, safe and efficient handling and processing of all Waste Streams contracted by the facility(s). Ensures the services provided to the facility(s) by Stericycle consistently meet service expectations, regulatory and safety compliance measures, and are provided in a productive and profitable manner.

Key Job Activities:

* Monitors the performance of operational efficiencies and assist in ensuring that their performance and cost goals are being achieved by utilizing cost tracking tools and reviewing invoices for accuracy. Identifies and executes ways to reduce costs while still fulfilling contractual obligations

* Provides strategic consultative resources to hospital staff to assist them in managing all contracted waste streams in a safe and compliant manner. Serve as the primary liaison in managing all contracted waste streams

* Provides expert knowledge as needed on each of the regulations associated with the waste streams being managed (i.e., EPA, DOT, DEA, and any other state or local regulations)

* Conduct Survey for customers identifying compliance gaps and waste segregation opportunities utilizing the Virtual Compliance Partner application

* Project manage implementation of new compliance-based services including the tracking, coordinating, and communication of schedules and expectations to internal and external customers. Develop and deliver customized training for the implementation and maintenance of the contract

* Regularly schedule and complete customer-facing activity with focus on service satisfaction, building relationships, and identifying ways to improve operational efficiencies and profitability

* Perform other duties and responsibilities, as assigned

Education:

Preferred Education: in Bachelors
Experience (North America):

* Bachelor's Degree preferred, with experience in healthcare discipline preferred, or the equivalent in related work experience, demonstrating detailed knowledge of OSHA and/or EPA-RCRA and/or U.S. DOT, and/or The Joint Commission Standards

* 3+ years of experience in the healthcare industry, or the equivalent in related work experience, demonstrating excellent working knowledge of medical waste issues and the healthcare industry, and consultative skills to effectively deal with customers. Candidate is confident with public speaking duties

* Demonstrates the ability to work well with others, and provide excellent customer service, both internally and externally

* Demonstrates the ability to identify and understand customer needs; takes appropriate actions to ensure customer needs are met while also meeting Stericycle expectations

* Demonstrates the ability to present ideas/information in a clear, concise, organized, and diplomatic manner; asks appropriate questions to obtain information; listen to others to respond effectively to ideas and questions. Presents prepared information to groups in a manner that is clear & concise, holds their interest, and addresses their needs or concerns.

* Always demonstrates a professional work ethic and professional appearance

* Independent, self-motivated who can meet goals and objectives that have been outlined by Senior Team. Demonstrates time management skills, working in an autonomous environment

Competencies:

WE EMBRACE DIVERSITY & INCLUSION

WE STRIVE FOR EXCELLENCE

WE DO THE RIGHT THING

WE ARE CUSTOMER DRIVEN

WE PROTECT THE ENVIRONMENT

WE ARE UNITED-ONE TEAM. ONE GOAL.

WE COMMIT TO SAFETY ALWAYS
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Healthcare Delivery Driver

47144 Jeffersonville, Indiana Medical Couriers

Posted 2 days ago

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Job Description

Join Our Team as a Medical Courier!

We are currently hiring a Medical Courier to help us deliver essential medical supplies and equipment. Enjoy competitive pay ranging from $17 to $20 per hour, along with flexible working hours and optional hybrid vehicles for our drivers.

Your Responsibilities:

  • Safely transport medical equipment, supplies, and specimens to various healthcare facilities.
  • Ensure timely pick-up and delivery of time-sensitive packages.
  • Maintain accurate records and handle all items with care.
  • Communicate effectively with clients to confirm delivery specifics and manage any concerns.
  • Adhere to all traffic laws and safety regulations while driving.
  • Complete any required paperwork and documentation for each delivery.

What We Offer:

  • Immediate hiring for qualified candidates.
  • A supportive work environment with an emphasis on team collaboration.
  • Opportunities for advancement within the healthcare delivery sector.

Join us and make a difference in the healthcare community!

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Healthcare Consultant III

40201 Louisville, Kentucky Kentucky Staffing

Posted 2 days ago

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Job Title

Duties Evaluation of Members: Through the use of care management assessments and information/data review, recommends an approach to resolving care needs maintaining optimal health and well-being by evaluating member's benefit plan and available internal and external programs/services. Identifies high-risk factors and service needs that may impact member outcomes and implements early and proactive support interventions. Coordinates and implements wellness care plan activities and monitors member care needs.

Enhancement of Medical Appropriateness and Quality of Care: Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives. Presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes. Identifies and escalates quality of care issues through established channels. Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs. Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health. Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. Helps member actively and knowledgably participate with their provider in healthcare decision-making.

Monitoring, Evaluation and Documentation of Care: Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.

Experience: Minimum 2 years of experience required in behavioral health, social services, social work, psychology, sociology, marriage and family therapy, or counseling. Minimum 1 year of experience in MS Office Suite applications, including Word and Excel. Willing and able to travel 10-15% of their time to meet members face to face in their assigned region. Candidate must reside in the specific location of the services region KY.

Preferred: Minimum 6 months experience in Foster Care and juvenile justice systems, Adoption Assistance, the delivery of Behavioral Health Services, Trauma-informed Care, ACEs, Crisis Intervention services or evidence-based practices applicable to the Kentucky SKY populations.

Position Summary: Provide comprehensive healthcare management services to facilitate appropriate healthcare treatment, effectively manage healthcare costs and improve healthcare program/operational efficiency involving clinical issues.

Education: Minimum of a Bachelor's degree or a non-licensed master level clinician is required with either degree being in behavioral health or human services field.

What days & hours will the person work in this position? List training hours, if different. M-F 8-5

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Customer Service Representative – Healthcare

40357 Middletown, Kentucky Maximus

Posted today

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Job Description

General information

Job Posting Title

Customer Service Representative – Healthcare

Date

Wednesday, August 27, 2025

City

Winchester

State

KY

Country

United States

Working time

Full-time

Description & Requirements


Location: On-site in Winchester, KY

Hourly Base Pay: $15.00 plus $,900+ in potential bonuses!

Schedule: Limited-Service Full-Time schedules available

Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter


Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.


Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.


In this role, you’ll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.


Pay & Benefits


At Maximus, we’re committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:


- Competitive Compensation:

o $15. 0/hr base pay

o 2,900+ in bonus opportunities, including training completion and referrals*

- Comprehensive Insurance Coverage: Company-paid medical coverage

- Tuition Reimbursement : Invest in your ongoing education and development

- Future Planning: 401(k) with company match

- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays

- Maximus Wellness Support : Employee Assistance Program (EAP), wellness resources, and employee discount programs

- Work/Life Balance Support: Flexible schedules that meet your lifestyle

- Career Growth: A supportive environment with career development and promotional opportunities

- Meaningful Work with Impact : No cold calls, sales, or collections involved!


*Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.


- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses


- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules


- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties


- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing


- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller


- Refer calls as required to CSR Lead


- Maintain up-to-date knowledge of client regulations and policies


- Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times


- Must have excellent interpersonal skills and the ability to organize simultaneous tasks


- Ability to work as a member of a team


- Must participate and certify in internal CCO training to begin this role.


- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.


- May be required to work overtime and scheduled holidays.


- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion



#CCOWinchester #maxPriority #HotJobs0902LI #HotJobs0902FB #HotJobs0902X #HotJobs0902TH #TrendingJobs #HotJobs0909LI #HotJobs0909FB #HotJobs0909X #HotJobs0909TH  #CCOallreqs

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$ < p>

15.00

Maximum Salary

15.00

View Now
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Customer Service Representative – Healthcare

40357 Middletown, Kentucky Maximus

Posted 1 day ago

Job Viewed

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Job Description

General information

Job Posting Title

Customer Service Representative – Healthcare

Date

Wednesday, August 27, 2025

City

Winchester

State

KY

Country

United States

Working time

Full-time

Description & Requirements


Location: On-site in Winchester, KY

Hourly Base Pay: $15.00 plus $,900+ in potential bonuses!

Schedule: Limited-Service Full-Time schedules available

Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter


Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.


Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.


In this role, you’ll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.


Pay & Benefits


At Maximus, we’re committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:


- Competitive Compensation:

o $15. 0/hr base pay

o 2,900+ in bonus opportunities, including training completion and referrals*

- Comprehensive Insurance Coverage: Company-paid medical coverage

- Tuition Reimbursement : Invest in your ongoing education and development

- Future Planning: 401(k) with company match

- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays

- Maximus Wellness Support : Employee Assistance Program (EAP), wellness resources, and employee discount programs

- Work/Life Balance Support: Flexible schedules that meet your lifestyle

- Career Growth: A supportive environment with career development and promotional opportunities

- Meaningful Work with Impact : No cold calls, sales, or collections involved!


*Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.


- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses


- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules


- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties


- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing


- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller


- Refer calls as required to CSR Lead


- Maintain up-to-date knowledge of client regulations and policies


- Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times


- Must have excellent interpersonal skills and the ability to organize simultaneous tasks


- Ability to work as a member of a team


- Must participate and certify in internal CCO training to begin this role.


- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.


- May be required to work overtime and scheduled holidays.


- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion



#CCOWinchester #maxPriority #HotJobs0902LI #HotJobs0902FB #HotJobs0902X #HotJobs0902TH #TrendingJobs #HotJobs0909LI #HotJobs0909FB #HotJobs0909X #HotJobs0909TH  #CCOallreqs

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$ < p>

15.00

Maximum Salary

15.00

View Now

Customer Service Representative - Healthcare

40357 Middletown, Kentucky MAXIMUS

Posted 1 day ago

Job Viewed

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Job Description

General information Job Posting Title Customer Service Representative – Healthcare Date Wednesday, August 27, 2025 City Winchester State KY Country United States Working time Full-time Description & Requirements Location: On-site in Winchester, KY Hourly Base Pay: $15.00 plus $,900+ in potential bonuses! Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable. Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you. In this role, you’ll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one. Pay & Benefits At Maximus, we’re committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing: - Competitive Compensation: o $15. 0/hr base pay o 2,900+ in bonus opportunities, including training completion and referrals* - Comprehensive Insurance Coverage: Company-paid medical coverage - Tuition Reimbursement: Invest in your ongoing education and development - Future Planning: 401(k) with company match - Paid Time Off Package: Paid time off, sick leave & 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs - Work/Life Balance Support: Flexible schedules that meet your lifestyle - Career Growth: A supportive environment with career development and promotional opportunities - Meaningful Work with Impact: No cold calls, sales, or collections involved! *Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion #CCOWinchester #maxPriority#HotJobs0902LI #HotJobs0902FB #HotJobs0902X #HotJobs0902TH #TrendingJobs#HotJobs0909LI #HotJobs0909FB #HotJobs0909X #HotJobs0909TH EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary 15.00 Maximum Salary 15.00

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Customer Service Representative Healthcare

40357 Middletown, Kentucky MAXIMUS

Posted 1 day ago

Job Viewed

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Job Description





General information


Job Posting Title

Customer Service Representative Healthcare

Date

Wednesday, August 27, 2025

City

Winchester

State

KY

Country

United States

Working time

Full-time



Description & Requirements


Location: On-site in Winchester, KY
Hourly Base Pay: $15.00 plus $,900+ in potential bonuses!
Schedule: Limited-Service Full-Time schedules available
Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with recruiter

Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.

Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.

In this role, youll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.

Pay & Benefits

At Maximus, were committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:

- Competitive Compensation:
o 15.00/hr base pay
o 2,900+ in bonus opportunities, including training completion and referrals*
- Comprehensive Insurance Coverage: Company-paid medical coverage
- Tuition Reimbursement : Invest in your ongoing education and development
- Future Planning: 401(k) with company match
- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays
- Maximus Wellness Support : Employee Assistance Program (EAP), wellness resources, and employee discount programs
- Work/Life Balance Support: Flexible schedules that meet your lifestyle
- Career Growth: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact : No cold calls, sales, or collections involved!

*Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses

- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules

- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties

- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing

- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller

- Refer calls as required to CSR Lead

- Maintain up-to-date knowledge of client regulations and policies

- Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks

- Ability to work as a member of a team

- Must participate and certify in internal CCO training to begin this role.

- Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.

- May be required to work overtime and scheduled holidays.

- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion

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EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary



15.00

Maximum Salary



15.00
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