Clinical Care Specialist

Orchard Park, New York Horizon Health Services

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Job Description

Job Description

Are you seeking a rewarding and fulfilling career in the Mental Health and Substance Use field?

Do you have a passion for helping people in our community?

Apply to be a Clinical Care Specialist today!

What will your day look like?

At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role.

As a Clinical Care Specialist at Horizon, you will…

  • Provide various forms of care coordination by relaying medication statuses with patient/counselor and following up on completion of releases, paperwork, and status update reports, and/or applications.
  • Work closely with multidisciplinary clinical teams
  • Conduct toxicology tests with patients
  • Respond to calls and walk-ins presenting at the clinic in crisis situations.
  • Review and flag patient records to ensure required updates are prepped and/or made timely.
  • Successfully complete internal training and credentialing process to perform approved clinical services such as educational and process group activities.
  • Relate to mentally ill or chemically dependent individuals and their families of diverse ethnic, cultural, and socioeconomic backgrounds, as well as have the ability to interact with them in a positive, supportive, and cooperative manner.
  • Experience working in a computerized office environment with word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms, including the willingness to learn new software applications.
  • Complete records requests (disability requests/attorney requests/patient request, etc). This may vary by clinic.
  • Monitors clinical and non-clinical data via internal Electronic Health Record (EHR), internal dashboards and reports, as well as and regional informational health systems.
  • Provide support and triage to patients relative to importance of following up with behavioral health and medical providers, as appropriate.
  • Help offer support to patients being seen for medication only services
  • Support the clinical treatment team including providers and clinicians including follow up and outreach for engagement purposes.
  • Participates in data collection with active patients
  • Provide support to patients relative to importance of following up with behavioral health and medical providers, as appropriate.

Why choose Horizon to build your career?

At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion!

What we offer that you’ll love…

  • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
  • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.
  • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.
  • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!
  • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future.
  • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!
  • Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University.

  • Paid time off and paid holidays!

What makes you a great candidate?

We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job:

  • Bachelor’s degree with 1 year of Behavioral Health or related experience required.

OR

  • Associates degree with 2 years of Behavioral Health or related experience required.

OR

  • Associates degree with at least 1 year of experience in a Horizon Health site required.

OR

  • High School Diploma with 6 years of Behavioral Health or related experience required.

Location

This opening is for our 200 Sterling Dr, Orchard Park NY clinic!

Hours

This position is full-time from Monday-Friday with 1 evening a week.

Compensation

Horizon is consistently evaluating our compensation and benefits packages to ensure we remain competitive. The pay range for this position is $9.50 - 21.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually.

Physical demands associated with this position include:

  • Sitting for extended periods, alternating between standing and sitting
  • Mobility required with repetitive wrist, hand, and finger movements
  • Handling light duties, occasionally lifting objects up to 20 pounds

Horizon DEIB Statement:

Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all.

Disclaimers:

Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community.

This information is intended to provide a general overview of the position; it is not a full job description.

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Clinical Care Coordinator

Salamanca, New York Seneca Nation Health System

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Job Description

Salary: $23.87

BASIC FUNCTION:

Conducts psychosocial assessment of patients and families upon receiving a referral to the Care Collaboration Unit. Establishes goals to assist patients in dealing with unmet medical needs and identify problems. When needed provides crisis intervention to patient and family with appropriate linkage to services. Empowers patients and families to discuss with the medical providers issues that may affect health and wellness.

GENERAL RESPONSIBILTY:

  1. Provides holistic care to patients by completing a psychosocial assessment of needs incorporating spirituality.
  2. Assist patients with goals and objectives, encouraging ownership of their health and wellness.
  3. Identify and discuss barriers and issues that may affect health and wellness.
  4. Assist patients and families with navigating complex medical systems, scheduling appointments, requesting referrals and arranging transportation.
  5. Collaborate with hospital and nursing home social workers ensuring patients are provided with a safe discharge and continuity of care.
  6. Attend care plan meetings at nursing homes with patients and family members to discuss goals and progress towards potential discharge.
  7. Provide medical advocacy to complex patients with multiple comorbidities.
  8. Provide support to patients and families needed to cope with chronic illnesses. Provide education and assist with referrals for other services.
  9. Collaborate with other professionals to evaluate patients medical or physical condition and to assist patient needs.
  10. Educate patients on chronic and terminal illnesses discussing options for end of life care. Discuss end of life choices, decision-making, and resources including hospice care, living wills/advance directives/healthcare proxy/MOLST and grief counseling.
  11. Assist patient with navigation of medical system upon referral for organ transplant. Work closely with hospital staff to assure patient compliance with treatment plan for committee review.
  12. Records medical social work activities and prepares reports as required.
  13. Must be able to travel between clinic locations and local community agencies/providers. This can include travel during inclement weather.
  14. Follows all established SNHS policies.
  15. Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Masters degree from an accredited school of Social Work, Human Services, Counseling, Public Health or related field. Candidate must have a minimum of 1-3 years experience in developing and implementing health promotion, disease prevention programs. Valid NYS drivers license required. Excellent oral and written communication skills, including public speaking. Highly organized, with the ability to develop organizational tools and track data. Excellent computer skills including word processing, email, internet, spreadsheet and database usage.

PHYSICAL DEMANDS:

Position requires employee to use a computer for extended periods of time. Demands of the job also include but not limited to sitting, standing, driving, listening, observing, cleaning, writing, talking, ability to bend/pivot at waist (standing or sitting), lifting or reaching above/below shoulder height. Light/Medium lifting.

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Clinical Care Coordinator RPM

10261 New York, New York Essen Health Care

Posted 9 days ago

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Job Description

Overview

At Essen Health Care, we care for that!

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from womens health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.

Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

Job Summary

The Clinical Care Coordinator (CCC) works in collaboration with the primary care provider and all other members of the care team to support chronic disease care management for high-risk, high-need patients in a manner that is medically appropriate and cost effective. As a patient advocate, the CCC is responsible for direct and indirect patient care, helps identify clinical and health-related social needs and connects patients with relevant community resources.

Responsibilities
  • Conduct primarily telephonic communication with patients to support the provider in addressing patients medical and social needs.
  • Occasionally visit patients in their homes to support proactive and efficient care delivery.
  • Serve as the contact, advocate, and informational resource for patients, care team, family/caregiver(s), and community resources.
  • Facilitate patient access to appropriate medical and specialty providers.
  • Educate and refer patients to community resources.
  • Develop a comprehensive, collaborative care plan, based on provider treatment plan, evidence-based chronic care guidelines, and patient/family goals for patients to promote adherence to provider recommendations and instructions.
  • Assist with and facilitate the transition of care from inpatient settings such as hospital, rehabilitation facilities, and skilled nursing facilities to home.
  • Address medication adherence.
  • Complete daily tasks such as taking clinical notes, reviewing medical records, following up on care gaps, coordinating chronic disease care, and other duties as assigned.
  • Provide education to patients, families/caregivers regarding resources for health care management, and condition exacerbations.
  • Communicate changes in patients status timely with the care team.
  • Work with the Administrative staff to provide feedback that can assist in identifying and improving day-to-day operational processes.
Qualifications
  • Proficiency in both English and Spanish (additional languages a plus)
  • Medical Degree (International or National)
  • Successfully completed Essen Medical Clinical training
  • The ability to work independently and exercise clinical judgment in interactions with providers, patients, and their families/caregivers
  • Good bedside / telephone-side manner
  • Good communication and computer skills, and cooperative attitude

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

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Clinical Care Coordinator (Care Management)

10261 New York, New York Essen Medical Associates

Posted 1 day ago

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Job Description

Overview

Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

Job Summary

Act as the primary point of contact for assigned patients across all enrolled Care Management Programs.

o Coordinate with support staff for tasks such as referrals, DME, labs, and diagnostic orders.

o Creation of care plans

o Identification of Gaps in cares.

o Track patient progress for all programs (APCM, CHI, PIN, BHI) and update records in eClinicalWorks (eCW)/Ecares.

o Monitor adherence to care plans and ensure timely follow-ups.

o Proactively identify issues across programs and escalate unresolved or complex cases to the care manager.

o Communicate with patients and caregivers to provide updates on all programs.

Responsibilities

o Maintain accurate documentation of services provided, including time tracking for program billing.

o Collaborate with support staff to ensure smooth task execution.

o Participate in quality reviews and team meetings to share insights

Qualifications

Experience:

1. 1-2 years of direct patient care experience

2. Experience in Care Coordination or Case Management

3. Experience with Remote Patient Monitoring

4. Familiarity with EHR

Rate: $20.00

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population
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Clinical Care Coordinator, NYC START

11101 Long Island City, New York City of New York

Posted 7 days ago

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Clinical Care Coordinator, NYC START

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE SPECIAL CONSULTANT (MHSS) CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.

Division/Program Summary: The Bureau of Mental Health's mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to providers that are grounded in accurate, data driven information that fosters community participation, thus reducing the stigma around mental health. This includes procuring and monitoring more than 500 contracted programs that provide mental health treatment, psychiatric rehabilitation, supportive housing, care coordination and advocacy services and operating court-mandated Assisted Outpatient Treatment (AOT), Single Point of Access (SPOA) for mobile treatment and care coordination and NYC Supportive Treatment and Recovery Team (NYC START) for people with first episode psychosis. The NYC Supported Transition and Recovery Team (NYC START) is a specialized program providing services to shorten the duration of untreated psychosis and improve linkage to care and community supports for New Yorkers experiencing a first episode of psychosis. The program collaborates with hospital treatment teams and discharge planners for optimal after care plans, assist with linkage to out-patient services and community supports, provides care coordination services in the community for three months following a hospital discharge, and works with community treatment providers, families, and other supports to promote successful community engagement.

Job Duties and Responsibilities: - Respond to hospital reports and review clinical material to determine if individuals referred to NYC START meet program criteria. - Conduct intake/enrollment appointments with individuals hospitalized for a first episode of psychosis and the involved hospital treatment team to offer services. - Work with consumers, their families, and hospital discharge planning staff to provide information, offer support, identify appropriate referral options, and assist in linkage to care and other resources in the community. - Travel daily within the 5 boroughs to perform field visits and provide care coordination services in the community. - Collaborate and interface with consumers, their families, and mental health providers to support engagement in services. - Assess the quality and appropriateness of care planned and provided. - Work collaboratively with other NYC START team members and perform other duties as assigned.

Why you should work for us: - Benefits: City employees are entitled to unmatched benefits such as: a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund. A public sector defined benefit pension plan with steady monthly payments in retirement. A tax-deferred savings program and a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers. - Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. - Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! Commitment to Equity: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at or .

Qualifications: A baccalaureate degree from an accredited college or university, and either: 1. A Master's degree in Social Work from an accredited college or university in the school of social work, or 60 graduate semester credits from an accredited university in social work, psychology, health, rehabilitation, public health, psychiatric nursing or special education; plus one year of full-time, satisfactory experience providing direct care in a social, psychiatric, health, mental retardation/developmental disabilities or substance abuse/chemical dependency/alcoholism agency or in the administration of a program providing direct care as described above, or as a consultant on program planning or evaluation for such services; or 2. A Master's degree of at least 30 graduate semester credits from an accredited university in psychology, sociology, anthropology, public health, special education, psychiatric nursing, counseling, human services, health, rehabilitation, public administration, or business administration; plus two years of experience as described in "1" above; or 3. A satisfactory combination of education and/or experience. Candidates without either a Master's degree as described in "1" or "2" above or at least 60 graduate semester credits in the areas listed in "1" above, must have at least: a) a baccalaureate degree from an accredited college or university and one year of actual experience as described in "1" above; plus b) a satisfactory combination of: (i) graduate semester credits in the areas listed in "1" and "2" above; and/or (ii) additional experience as described in "1" above, to equal 60 graduate semester credits or 2 years of experience. Graduate semester credits from an accredited university may be substituted for the experience in qualification "3 b)" only, on the basis of 30 graduate semester credits for each year of experience. Experience may be substituted for graduate semester credits in qualification "3 b)" only, on the basis of one year of experience for each 30 graduate semester credits.

Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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RN, Clinical Care, Prim Care

14651 Rochester, New York University of Rochester

Posted 1 day ago

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Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
**Job Location (Full Address):**
135 Corporate Woods, Suite 200C, Rochester, New York, United States of America, 14623
**Opening:**
Worker Subtype:
Regular
Time Type:
Part time
Scheduled Weekly Hours:
20
Department:
500912 Primary Care Administration
Work Shift:
UR - Day (United States of America)
Range:
UR URCE 214 H
Compensation Range:
$36.73 - $47.75
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Responsibilities:**
GENERAL PURPOSE
Integrates and coordinates access and utilization management, proactive patient management, care facilitation, and treatment planning functions. Coordinates the medical care of high-risk patients identified through health risk assessment/appraisal or physician clinical determination. Provides targeted outreach and follow-up, assisting in care plan development for medically complex patients, and identifying barriers to successful care management.
**ESSENTIAL FUNCTIONS**
+ Coordinates medical care of patients identified as high risk through clinical determination or health risk assessments.
+ Assumes a coordination role at the point of service and through targeted outreach and follow-up.
+ Identifies patient groups with chronic diseases and assists in developing and implementing population-based strategies to close gaps in medical care.
+ Identifies resources for patient self-management skills.
+ Assists in developing and implementing care plans for medically complex patients, ensuring alignment with patient needs.
+ Identifies barriers to a successful care management path and develops strategies to overcome them.
+ Assists with planning short-range and long-range program goals for chronic disease management.
+ Participates in the development of evidence-based protocols, policies, workflows, guidelines, and flow sheets within the medical home model.
+ Participates in committees as assigned.
+ Keeps abreast of organizational developments and practices that may impact operations by engaging in continuing education, professional organizations, seminars, and relevant literature.
+ Coordinates use of clinical and ancillary resources within and outside of the health system to achieve treatment goals specified in the patient care plan.
+ Interacts effectively with physicians, home care teams, patients, and their caregivers.
+ Holds accountability for patient triage, ensuring appropriate and timely care interventions.
+ Adheres to infection control and safety guidelines.
+ Ensures compliance with HIPAA, The Joint Commission (TJC), and Occupational Safety & Health Administration (OSHA) regulations and policies.
Other duties as assigned.
**MINIMUM EDUCATION & EXPERIENCE**
+ Bachelor's degree in Nursing or health related field and 3 years of professional nursing experience required
+ Or equivalent combination of education and experience
+ Experience with ambulatory care in community health, care management, disease management, quality improvement and/or management preferred
**LICENSES AND CERTIFICATIONS**
+ RN - Registered Nurse - State Licensure and/or Compact State Licensure, Licensure in NYS upon hire required
+ Cardiopulmonary Resuscitation (CPR) current certification upon hire required
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.
**Learn. Discover. Heal. Create.**
Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.
If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals
At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.
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Clinical Care Coord III (RN) - Pediatrics

10261 New York, New York NewYork-Presbyterian Hospital

Posted 7 days ago

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Job Description

Clinical Coordinator III

Reporting directly to the Nurse Manager, the Clinical Coordinator III (Registered Nurse III) assists physicians with patient care, health education/promotion, electronic medical record (EMR) chart management, coordination of patient care, and clinical protocols as needed.

This experienced Clinical Coordinator III (Registered Nurse III) duties will include, but are not limited to, medication/immunization administration, point of care testing (POCT), clinical information abstraction, and patient education that can be in person, via our patient portal, or by phone. The Clinical Coordinator III (Registered Nurse III) will work closely with multiple providers and other clinical and administrative staff to deliver an excellent patient experience that contributes to positive health outcomes for patients and a work culture that represents our values. This nursing position will serve as a key member of the patient care team.

Administrative/Operations

  • Assesses and collects data related to patient health status and inputs this medical information into the EMR as instructed by the physician.
  • Works with the care team to develop the plan and care across the continuum (e.g. inpatient, outpatient, home, skilled nursing facility, schools) which includes assisting with medication management (e.g. medication renewals) inclusive of medical prior authorizations as needed. Administer immunizations and medications.
  • Executes nursing interventions by collaborating with the care team and following standards of care established by the unit/department.
  • Assumes responsibility and accountability for effectively managing nursing care of individual patients
  • Supports on-going clinical functions of the service to provide compassionate patient-centered care.
  • Handles telephone, My Chart and in-person triage (for symptom management) as well as patient education.
  • Assists with the management of urgent and emergent patient situations.
  • Coordinates multidisciplinary health care services and arranges diagnostic tests (i.e. lab, x-ray) as ordered by physicians and performs diagnostic testing, therapeutic, and interventional procedures as needed.
  • Reviews and acts on test results (lab, x-ray).
  • Reviews and manages communications from internal and external "customers" inclusive of in basket messages, updating immunizations, updating health maintenance items.
  • Ensures infection control compliance within the practice.
  • Addresses appropriate measures to provide patient and family satisfaction.
  • May float to other clinics on as needed for operations need.
  • May establish standard clinical supply storage in collaboration with other clinical staff and audit that standards are being maintained. Establish standard protocols for medication/immunization inventory management and storage
  • Other duties as assigned and appropriate to scope, education, and/or training.

People

  • Participates in recruitment of clinical staff
  • Precepts clinical staff (medical assistants, licensed practical nurses, and RNs and perform competency testing for new and established clinical staff.
  • Serves as a mentor and resource to others

Specialty Specific

  • Provides cross-coverage nursing support across all clinical areas within the multi-specialty Children's Center of Excellence, adapting to the unique workflows, patient populations, and operational needs of each subspecialty.
  • Supervises and monitor regulatory items, including emergency medication inventory, vaccine storage, and vaccine tracking in alignment with approved internal protocols.

Compliance/Other

  • Serves on relevant committees, task forces, and workgroup within the department
  • Maintains patient privacy and confidentiality according to HIPAA requirements at all times.
  • Keep current on all organizational and practice policies (e.g., infection control, HIPAA), goals, initiatives, and required trainings
  • Ensure that University and Department policies and procedures are followed.
  • Successfully complete all required university, hospital, and department trainings.

Minimum Qualifications

  • Bachelor of Science degree in Nursing or equivalent education, training, and experience.
  • A minimum of 4 years of related experience. Clinical rotation experience associated with BSN degree programs will be applied toward related experience requirements.
  • An equivalent combination of education and experience may be considered.
  • Current and unrestricted New York State RN license.
  • Basic Life Support certified.
  • Ability to work indoors in an environmentally-controlled environment with a degree of dust, noise, odors, etc., without undue discomfort.
  • Ability to perform sedentary work that primarily involves sitting or standing for long periods of time.
  • Travel between clinical sites may be required depending on need.
  • Duties performed routinely require exposure to blood, bodily fluid, and tissue. Incumbent in expected to perform and/or/assist in emergency care and/or first aid as needed.
  • Ability to work collaboratively with a culturally diverse staff and patient/family population demonstrating tact, respect, and sensitivity.
  • Must have excellent communication skills and the ability to communicate effectively with a diverse audience of peers, management and other stakeholders. Must have highly developed interpersonal skills and ability to deescalate stressful situations.
  • Must be an engaged and positive team member demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations including helping peers adapt to new situations.
  • Strong proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, Email systems, etc.
  • Must be a motivated individual with a positive mindset and exceptional work ethic.
  • Participation in medical surveillance is required.
  • Must successfully complete systems training requirements.

Preferred Qualifications

  • Physician practice experience preferred.
  • Previous experience with pediatric populations.
  • Advanced Life Support certified.

Salary

$69,300 - $120,000

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses.

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Clinical Care Coordinator III (RN) - Cardiology

10261 New York, New York NewYork-Presbyterian Hospital

Posted 7 days ago

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Job Description

Clinical Coordinator III (Registered Nurse III)

Reporting directly to the Nurse Manager, the Clinical Coordinator III (Registered Nurse III) assists healthcare providers with patient care, health education/promotion, electronic medical record (EMR) chart management, coordination of patient care, and clinical protocols as needed. This experienced Clinical Coordinator III (Registered Nurse III) duties will include, but are not limited to, medication/immunization administration, point of care testing (POCT), clinical information abstraction, and patient education that can be in person, via our patient portal, or by phone. The Clinical Coordinator III (Registered Nurse III) will work closely with multiple healthcare providers and other clinical and administrative staff to deliver an excellent patient experience that contributes to positive health outcomes for patients and a work culture that represents our values. This nursing position will serve as a key member of the patient care team. The Clinical Coordinator III (Registered Nurse III) will participate in or lead health initiatives within the department/unit to address health care gaps and promote positive health outcomes for patients. At this senior level, the Clinical Coordinator III (Registered Nurse III) may be asked to travel to site locations to train staff or review processes with staff, providers, and managers.

Responsibilities

  • Assesses and collects data related to patient health status and inputs this medical information into the EMR as instructed by the physician.
  • Works with the care team to develop the plan and care across the continuum (e.g. inpatient, outpatient, home, skilled nursing facility, schools) which includes assisting with medication management (e.g. medication renewals) inclusive of medical prior authorizations as needed. Administer immunizations and medications.
  • Executes nursing interventions by collaborating with the care team and following standards of care established by the unit/department.
  • Assumes responsibility and accountability for effectively managing nursing care of individual patients
  • Supports on-going clinical functions of the service to provide compassionate patient-centered care.
  • Handle telephone, My Chart and in-person triage (for symptom management) as well as patient education
  • Assist with the management of urgent and emergent patient situations.
  • Coordinates multidisciplinary health care services and arranges diagnostic tests (i.e. lab, x-ray) as ordered by physicians and performs diagnostic testing, therapeutic, and interventional procedures as needed.
  • Review and act on test results (lab, x-ray, cardiac catheter, ECHO, CPETT) in collaboration with the healthcare provider.
  • Review and manage communications from internal and external "customers" inclusive of in basket messages, updating immunizations, updating health maintenance items.
  • Ensures infection control compliance within the practice.
  • Addresses appropriate measures to provide patient and family satisfaction.
  • May float to other clinics on as needed for operations need.
  • May establish standard clinical supply storage in collaboration with other clinical staff and audit that standards are being maintained. Establish standard protocols for medication/immunization inventory management and storage
  • Other duties as assigned and appropriate to scope, education, and/or training.

Specialty Specific Duties

  • Care for ambulatory patients with advanced heart failure, pulmonary arterial hypertension, LVAD and/or pre- and post-heart transplant outpatients along the continuum of their disease including patients receiving medical therapies such as oral, intravenous, subcutaneous, and inhaled medications.
  • Provided remote monitoring/assessment as prescribed by their Physician and Nurse Practitioner Collaborators.

People

  • Participate in recruitment of clinical staff
  • Precept clinical staff (medical assistants, licensed practical nurses, and RNs) and perform competency testing for new and established clinical staff.
  • Serve as a mentor and resource to others

Compliance/Other

  • Serve on relevant committees, task forces, and workgroup within the department
  • Maintain patient privacy and confidentiality according to HIPAA requirements at all times.
  • Keep current on all organizational and practice policies (e.g., infection control, HIPAA), goals, initiatives, and required trainings
  • Ensure that University and Department policies and procedures are followed.
  • Successfully complete all required university, hospital, and department trainings.
  • Other duties as assigned within professional scope of practice/training/education.

Minimum Qualifications

  • Bachelor of Science degree in Nursing or equivalent of education, training, and experience.
  • A minimum of 4 years of related experience. Clinical rotation experience associated with BSN degree programs will be applied toward related experience requirements.
  • An equivalent combination of education and experience may be considered.
  • Current and unrestricted New York State RN license.
  • Basic Life Support certified.
  • Ability to work indoors in an environmentally-controlled environment with a degree of dust, noise, odors, etc., without undue discomfort.
  • Ability to perform sedentary work that primarily involves sitting or standing for long periods of time.
  • Travel between clinical sites may be required depending on need.
  • Duties performed routinely require exposure to blood, bodily fluid, and tissue. Incumbent in expected to perform and/or assist in emergency care and/or first aid as needed.
  • Ability to work collaboratively with a culturally diverse staff and patient/family population demonstrating tact, respect, and sensitivity.
  • Must have excellent communication skills and the ability to communicate effectively with a diverse audience of peers, management and other stakeholders. Must have highly developed interpersonal skills and ability to deescalate stressful situations.
  • Must be an engaged and positive team member demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations including helping peers adapt to new situations.
  • Strong proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, Email systems, etc.
  • Must be a motivated individual with a positive mindset and exceptional work ethic.
  • Participation in medical surveillance is required.
  • Must successfully complete systems training requirements.

Preferred Qualifications

  • Physician practice experience preferred.
  • Telemetry, intensive care unit, coronary care unit, step-down unit, cardiology, cardiothoracic surgery, or emergency department experience preferred.
  • Advanced Life Support certified.

Salary

$70,300 - $120,000

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

  • 2024 "Great Place To Work Certified"
  • 2024 "America's Best Large Employers" Forbes
  • 2024 "Best Places to Work in IT" Computerworld
  • 2023 "Best Employers for Women" Forbes
  • 2023 "Workplace Well-being Platinum Winner" Aetna
  • 2023 "America's Best-In-State Employers" Forbes
  • "Silver HCM Excellence Award for Learning & Development" Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

View Now

Clinical Care Coordinator III (RN) - Cardiology

10261 New York, New York Columbia University

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

  • Job Type: Officer of Administration
  • Regular/Temporary: Regular
  • Hours Per Week: 40
  • Standard Work Schedule: M-F
  • Building: 111 Westchester Ave, NY
  • Salary Range: 70,300 - 120,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Reporting directly to the Nurse Manager, the Clinical Coordinator III (Registered Nurse III) assists healthcare providers with patient care, health education/promotion, electronic medical record (EMR) chart management, coordination of patient care, and clinical protocols as needed. This experienced Clinical Coordinator III (Registered Nurse III) duties will include, but are not limited to, medication/immunization administration, point of care testing (POCT), clinical information abstraction, and patient education that can be in person, via our patient portal, or by phone. The Clinical Coordinator III (Registered Nurse III) will work closely with multiple healthcare providers and other clinical and administrative staff to deliver an excellent patient experience that contributes to positive health outcomes for patients and a work culture that represents our values. This nursing position will serve as a key member of the patient care team. The Clinical Coordinator III (Registered Nurse III) will participate in or lead health initiatives within the department/unit to address health care gaps and promote positive health outcomes for patients. At this senior level, the Clinical Coordinator III (Registered Nurse III) may be asked to travel to site locations to train staff or review processes with staff, providers, and managers.

Responsibilities

Administrative/Operations
  • Assesses and collects data related to patient health status and inputs this medical information into the EMR as instructed by the physician.
  • Works with the care team to develop the plan and care across the continuum (e.g. inpatient, outpatient, home, skilled nursing facility, schools) which includes assisting with medication management (e.g. medication renewals) inclusive of medical prior authorizations as needed. Administer immunizations and medications.
  • Executes nursing interventions by collaborating with the care team and following standards of care established by the unit/department.
  • Assumes responsibility and accountability for effectively managing nursing care of individual patients
  • Supports on-going clinical functions of the service to provide compassionate patient-centered care.
  • Handle telephone, My Chart and in-person triage (for symptom management) as well as patient education
  • Assist with the management of urgent and emergent patient situations.
  • Coordinates multidisciplinary health care services and arranges diagnostic tests (i.e. lab, x-ray) as ordered by physicians and performs diagnostic testing, therapeutic, and interventional procedures as needed.
  • Review and act on test results (lab, x-ray, cardiac catheter, ECHO, CPETT) in collaboration with the healthcare provider.
  • Review and manage communications from internal and external "customers" inclusive of in basket messages, updating immunizations, updating health maintenance items.
  • Ensures infection control compliance within the practice.
  • Addresses appropriate measures to provide patient and family satisfaction.
  • May float to other clinics on as needed for operations need.
  • May establish standard clinical supply storage in collaboration with other clinical staff and audit that standards are being maintained. Establish standard protocols for medication/immunization inventory management and storage
  • Other duties as assigned and appropriate to scope, education, and/or training.
Specialty Specific Duties
  • Care for ambulatory patients with advanced heart failure, pulmonary arterial hypertension, LVAD and/ or pre- and post-heart transplant outpatients along the continuum of their disease including patients receiving medical therapies such as oral, intravenous, subcutaneous, and inhaled medications.
  • Provided remote monitoring/assessment as prescribed by their Physician and Nurse Practitioner Collaborators.
People
  • Participate in recruitment of clinical staff
  • Precept clinical staff (medical assistants, licensed practical nurses, and RNs and perform competency testing for new and established clinical staff.
  • Serve as a mentor and resource to others
Compliance/Other
  • Serve on relevant committees, task forces, and workgroup within the department
  • Maintain patient privacy and confidentiality according to HIPAA requirements at all times.
  • Keep current on all organizational and practice policies (e.g., infection control, HIPAA), goals, initiatives, and required trainings
  • Ensure that University and Department policies and procedures are followed.
  • Successfully complete all required university, hospital, and department trainings.
  • Other duties as assigned within professional scope of practice/training/education.
Minimum Qualifications
  • Bachelor of Science degree in Nursing or equivalent of education, training, and experience.
  • A minimum of 4 years of related experience. Clinical rotation experience associated with BSN degree programs will be applied toward related experience requirements.
  • An equivalent combination of education and experience may be considered.
  • Current and unrestricted New York State RN license.
  • Basic Life Support certified.
  • Ability to work indoors in an environmentally-controlled environment with a degree of dust, noise, odors, etc., without undue discomfort.
  • Ability to perform sedentary work that primarily involves sitting or standing for long periods of time.
  • Travel between clinical sites may be required depending on need.
  • Duties performed routinely require exposure to blood, bodily fluid, and tissue. Incumbent in expected to perform and/or/assist in emergency care and/or first aid as needed.
  • Ability to work collaboratively with a culturally diverse staff and patient/family population demonstrating tact, respect, and sensitivity.
  • Must have excellent communication skills and the ability to communicate effectively with a diverse audience of peers, management and other stakeholders. Must have highly developed interpersonal skills and ability to deescalate stressful situations.
  • Must be an engaged and positive team member demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations including helping peers adapt to new situations.
  • Strong proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, Email systems, etc.
  • Must be a motivated individual with a positive mindset and exceptional work ethic.
  • Participation in medical surveillance is required.
  • Must successfully complete systems training requirements.
Preferred Qualifications
  • Physician practice experience preferred.
  • Telemetry, intensive care unit, coronary care unit, step-down unit, cardiology, cardiothoracic surgery, or emergency department experience preferred.
  • Advanced Life Support certified.

Competencies

Patient Facing Competencies

Minimum Proficiency Level

Accountability & Self-Management

Level 3 - Intermediate

Adaptability to Change & Learning Agility

Level 3 - Intermediate

Communication

Level 3 - Intermediate

Customer Service & Patient Centered

Level 3 - Intermediate

Emotional Intelligence

Level 3 - Intermediate

Problem Solving & Decision Making

Level 3 - Intermediate

Productivity & Time Management

Level 3 - Intermediate

Teamwork & Collaboration

Level 3 - Intermediate

Quality, Patient & Workplace Safety

Level 3 - Intermediate

Leadership Competencies

Minimum Proficiency Level

Business Acumen & Vision Driver

Level 1 - Introductory

Performance Management

Level 2 - Basic

Innovation & Organizational Development

Level 1 - Introductory

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.
View Now

Clinical Care Coord III (RN) - Pediatrics

10261 New York, New York Columbia University

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Job Type: Officer of Administration
Regular/Temporary: Regular
Hours Per Week: 40
Standard Work Schedule:
Salary Range: 69,300- 120,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Reporting directly to the Nurse Manager, the Clinical Coordinator III (Registered Nurse III) assists physicians with patient care, health education/promotion, electronic medical record (EMR) chart management, coordination of patient care, and clinical protocols as needed.

This experienced Clinical Coordinator III (Registered Nurse III) duties will include, but are not limited to, medication/immunization administration, point of care testing (POCT), clinical information abstraction, and patient education that can be in person, via our patient portal, or by phone. The Clinical Coordinator III (Registered Nurse III) will work closely with multiple providers and other clinical and administrative staff to deliver an excellent patient experience that contributes to positive health outcomes for patients and a work culture that represents our values. This nursing position will serve as a key member of the patient care team.

Responsibilities

Administrative/Operations

  • Assesses and collects data related to patient health status and inputs this medical information into the EMR as instructed by the physician.
  • Works with the care team to develop the plan and care across the continuum (e.g. inpatient, outpatient, home, skilled nursing facility, schools) which includes assisting with medication management (e.g. medication renewals) inclusive of medical prior authorizations as needed. Administer immunizations and medications.
  • Executes nursing interventions by collaborating with the care team and following standards of care established by the unit/department.
  • Assumes responsibility and accountability for effectively managing nursing care of individual patients
  • Supports on-going clinical functions of the service to provide compassionate patient-centered care.
  • Handles telephone, My Chart and in-person triage (for symptom management) as well as patient education.
  • Assists with the management of urgent and emergent patient situations.
  • Coordinates multidisciplinary health care services and arranges diagnostic tests (i.e. lab, x-ray) as ordered by physicians and performs diagnostic testing, therapeutic, and interventional procedures as needed.
  • Reviews and acts on test results (lab, x-ray).
  • Reviews and manages communications from internal and external "customers" inclusive of in basket messages, updating immunizations, updating health maintenance items.
  • Ensures infection control compliance within the practice.
  • Addresses appropriate measures to provide patient and family satisfaction.
  • May float to other clinics on as needed for operations need.
  • May establish standard clinical supply storage in collaboration with other clinical staff and audit that standards are being maintained. Establish standard protocols for medication/immunization inventory management and storage
  • Other duties as assigned and appropriate to scope, education, and/or training.
People
  • Participates in recruitment of clinical staff
  • Precepts clinical staff (medical assistants, licensed practical nurses, and RNs and perform competency testing for new and established clinical staff.
  • Serves as a mentor and resource to others
Specialty Specific
  • Provides cross-coverage nursing support across all clinical areas within the multi-specialty Children's Center of Excellence, adapting to the unique workflows, patient populations, and operational needs of each subspecialty.
  • Supervises and monitor regulatory items, including emergency medication inventory, vaccine storage, and vaccine tracking in alignment with approved internal protocols.
Compliance/Other
  • Serves on relevant committees, task forces, and workgroup within the department
  • Maintains patient privacy and confidentiality according to HIPAA requirements at all times.
  • Keep current on all organizational and practice policies (e.g., infection control, HIPAA), goals, initiatives, and required trainings
  • Ensure that University and Department policies and procedures are followed.
  • Successfully complete all required university, hospital, and department trainings.
Minimum Qualifications
  • Bachelor of Science degree in Nursing or equivalent education, training, and experience.
  • A minimum of 4 years of related experience. Clinical rotation experience associated with BSN degree programs will be applied toward related experience requirements.
  • An equivalent combination of education and experience may be considered.
  • Current and unrestricted New York State RN license.
  • Basic Life Support certified.
  • Ability to work indoors in an environmentally-controlled environment with a degree of dust, noise, odors, etc., without undue discomfort.
  • Ability to perform sedentary work that primarily involves sitting or standing for long periods of time.
  • Travel between clinical sites may be required depending on need.
  • Duties performed routinely require exposure to blood, bodily fluid, and tissue. Incumbent in expected to perform and/or/assist in emergency care and/or first aid as needed.
  • Ability to work collaboratively with a culturally diverse staff and patient/family population demonstrating tact, respect, and sensitivity.
  • Must have excellent communication skills and the ability to communicate effectively with a diverse audience of peers, management and other stakeholders. Must have highly developed interpersonal skills and ability to deescalate stressful situations.
  • Must be an engaged and positive team member demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations including helping peers adapt to new situations.
  • Strong proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, Email systems, etc.
  • Must be a motivated individual with a positive mindset and exceptional work ethic.
  • Participation in medical surveillance is required.
  • Must successfully complete systems training requirements.
Preferred Qualifications
  • Physician practice experience preferred.
  • Previous experience with pediatric populations.
  • Advanced Life Support certified.

Other Requirements

Patient Facing Competencies

Minimum Proficiency Level

Accountability & Self-Management

Level 3 - Intermediate

Adaptability to Change & Learning Agility

Level 3 - Intermediate

Communication

Level 3 - Intermediate

Customer Service & Patient Centered

Level 3 - Intermediate

Emotional Intelligence

Level 3 - Intermediate

Problem Solving & Decision Making

Level 3 - Intermediate

Productivity & Time Management

Level 3 - Intermediate

Teamwork & Collaboration

Level 3 - Intermediate

Quality, Patient & Workplace Safety

Level 3 - Intermediate

Leadership Competencies

Minimum Proficiency Level

Business Acumen & Vision Driver

Level 1 - Introductory

Performance Management

Level 2 - Basic

Innovation & Organizational Development

Level 1 - Introductory

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.
View Now
 

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