2 Healthcare Support jobs in Budd Lake
Patient Support Specialist - NJ Late Shift
Posted today
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Job Description
Magnit Direct Sourcing on behalf of ConnectiveRx is currently hiring for anPatient Support Specialist - NJ Late Shift rolefor a temporary assignment in Whippany, NJ .
"The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing patient health care services enabling access to care for prescription medications. This individual will be interacting directly with patients, physicians, and/or pharmacies related to providing access to care on behalf of our client's copay assistance programs. This individual is part of a highly concierge 'white glove' service team that will manage the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurances and ease of use in supporting our client's copay assistance programs. This position requires someone with extreme customer empathy soft skills, experienced in patient care / health care case management engagement.
What You will Do:
* Responds to inbound phone calls and claims (as well as outbound calls) to/from patients, physicians, and pharmacies, services their access to care and reimbursement needs and responds. Focus on patient empathy and the consumer experience with the goal to assure our patients on ease of use of program goals and ultimately driving access to care and medication adherence. Based on volume, may also process claims and/or may answer phones.
* Refers requests for escalation as needed and engages other internal areas such as Program Management, IT and other Contact Center teams to resolve issues.
* Performs other assignments as needed.
* May be asked to assist other departments as needed with an administrative task (mail sort and/or claims processing) Why work with us?
* Immerse yourself in an excellent company culture with fun events and volunteer opportunities.
* Enjoy competitive benefits, including medical, dental, vision, and more.
* Please take advantage of our 401k package with a dollar-for-dollar match-up.
* Generous PTO and paid holiday days are offered.
* Embrace opportunities for professional and personal growth in our team-oriented atmosphere."
"What We Need From You: * Call Center operating metrics and performance management experience (a plus)
* Knowledge of pharmacy benefits, health care insurance, and/or medical billing (a plus)
* Will be trained to support programs, clients and/or job functions as appropriate.
* Some experience with any Third-Party system (SelectRx, Pro-Care, FSV) (a plus)
* Experience with Call Center software (Five9, In-Contact, or similar) (a plus)
* Fluent in English/Spanish (a plus). * 1+ years in a health care or case management experience in a high-volume contact center environment or similar environment preferred.
* Experience working in pharmacy benefits, health care insurance, and/or medical billing (preferred)
* Communication skills: ability to convey information in easy-to-understand language. Actively listens; Uses writing effectively to create documents, Uses correct spelling, grammar, and punctuation.
* Customer Focus; high level of empathy and emotional intelligence; Focuses on opportunity to service patients with a high level of empathy
* Adaptability: Adapts to a variety of situations easily and effectively navigates situations
* Problem Solve; Thinks critically, and problem-solves issues to resolution."
"* High School or GED required"
QUALIFICATION/LICENSUREWork Authorization : US Citizen
Preferred years of experience : 1 years
Travel required : No travel required
Shift timings :
Legal Assistant Healthcare
Posted 17 days ago
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Job Description
Job Description
Purpose of Role:
We are hiring a detail-oriented and proactive Legal Assistant to provide comprehensive support to attorneys in our client-driven Healthcare Department. This role demands strong attention to detail, excellent organizational skills, and a dedication to delivering outstanding client service in a high-volume environment.
Responsibilities:
- Coordinate multi-layered scheduling needs, including appointments with clients and third parties, while maintaining detailed attorney calendars.
- Prepare and process retainer agreements, client correspondence, pleadings, orders, and other documents related to healthcare legal matters.
- Efficiently manage incoming mail, faxes, and contract forwarding.
- Oversee client documents, email databases, and conduct conflict searches.
- Open new matters, including litigation cases, with precision while upholding ethical standards.
- Manage calls, meetings, and reminders for the team, clients, and opposing parties; prepare attorneys with necessary materials and ensure deadlines are tracked.
- Provide exceptional client support and draft professional correspondence.
- Manage emergent matters and organize client conferences, ensuring adherence to department protocols.
- Assist with billing processes, time entry, and collections follow-up.
- Maintain strict confidentiality and ensure compliance with healthcare privacy laws and firm policies.
Qualifications:
- Minimum of 3+ years’ legal assistant experience at a law firm; experience in healthcare law a plus.
- Proficient in Microsoft Office Suite (Word, Excel), Kofax (Adobe), DocuSign, Zoom, and NetDocuments, SurePoint, or similar case management software.
- Expertise in calendar and inbox management.
- Highly organized with exceptional multitasking and prioritization skills.
- Initiative-taking team player with proficiency in both collaborative and independent work.
- Strong critical thinking skills in fast-paced environments.
- Skilled in composing, editing, and proofreading legal documents.
- Capable of coordinating routine administrative tasks.
- Polished, professional demeanor with clear communication skills.
The Perks:
- Competitive Salary & Comprehensive Benefits Package.
- Ongoing Opportunities for Professional Growth and Development.
- Immerse Yourself in a Collaborative and Supportive Work Environment, Recognizing and Celebrating Individual Contributions.
- Contribute to Our Firm’s Philanthropic Initiatives and Make a Positive Impact Beyond the Legal Realm.
- Make a Substantial Impact Within Our Esteemed Law Firm.
Application Details:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For more information on our firm and our culture, visit us at
Why Mandelbaum Barrett PC?
Unlock Your Potential with Mandelbaum Barrett PC! Dive into a world of legal brilliance, teamwork, and rewards that’ll make your career soar! Together, we’ll make a meaningful impact in the legal field. #LegalExcellenceUnleashed #SkyrocketYourCareer
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Mandelbaum Barrett PC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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