14 Healthcare Support jobs in Whittier

We are a one-stop diagnostic testing laboratory, specializing in the treatment and prevention of disease. Quickmed Diagnostic upholds core values, maintaining the highest quality and standards of work. We empower our staff, healthcare organizations, and clinicians with state-of-the-art technology solutions backed by health professionals. We are home to three laboratories based in CA, VA, and NY, where we continue to grow and build out on our testing options. With unparalleled diagnostics capabilities, focusing on innovation and automation, providing insight to improve health and improve lives. Whether you’re a patient, provider, researcher, or in the pharmaceutical industry, we’re here to help you. Your Impact Quickmed Diagnostic is seeking a Medical Billing Support Specialist to provide administrative support to our Billing Department. As a member of the Billing team, you will report to the Director of Billing. The ideal candidate has experience working in the medical industry. This is a contract role of up to four months. What You’ll Do Open, process, sort and distribute inbound billing group communications from patients and payers Answer incoming calls and respond appropriately per policy or queue for further case resolution Verify accuracy of insurance payments received and posted to the billing system in relation to support cases Analyze data to identify, diagnose, and resolve billing issues expeditiously Review necessary information in billing system in order to respond to patient questions Research accounts in the billing system as necessary to answer patient questions Refer complex accounts to management for further action Strict adherence to regulatory, operational, and legal compliance protocols What You’ll Bring A minimum of 1 year experience working in medical billing, financial collections or another similar industry customer/patient support role Familiarity with medical billing operations Familiarity with medical terminology Familiarity with Explanation of Benefits (EOB) documents, insurance plans and programs Ability to interact with people using tact and diplomacy in sometimes difficult interactions PC Skills: MS Word, Windows, and Excel required Excellent communication skills in person and on the telephone Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #J-18808-Ljbffr

Job Description Are you ready to bring your clinical competencies to a world-class facility that has been recognized as #1 in California and eight years in a row on the "Best Hospitals" Honor Roll by U.S. News & World Report, 2023?24? Do you have a passion for the highest quality and patient satisfaction? Then please respond to this dynamic opportunity available with one of the best places to work in Southern California! We would be happy to hear from you. As our new Associate Director, Imaging overseeing Patient Support Services, you will be responsible for the daily 24-hour planning, organizing, directing and controlling of the daily operations and clinical practice of assigned patient care areas, in order to provide quality, individualized patient care and support of Medical Center philosophies. The Associate Director assumes fiscal responsibility through preparation of unit budgets, serves as liaison with medical staff and other personnel, enhances the maximum growth and development of each employee, supports research, participates in short and long-term planning, and ensures patient advocacy. You can look forward to guiding staff in meeting customers' needs consistent with Medical Center philosophy, mission, vision, strategic plan, and the Plan for Provision of Care, CSMC Code of Conduct, the Performance Improvement Plan, the Patient Education Plan, and Professional Organizational Standards. Summary of Essential Duties: Manages the delivery of Imaging services for assigned departments Oversees continuous quality improvement of systems and processes Develops business and/or operations plans for assigned areas; evaluates and introduces new procedures and instruments for diagnostic processes Manages the development and preparation of short-term and long-range plans, including supporting business, budget and financial plans consistent with the strategic plan and growth objectives of the medical center Maintains division fiscal affairs, including expense reduction, utilization management and budget control Oversees the division compliance with applicable federal, state, CAP and Joint Commission regulations and standards Responsible for hiring, onboarding, managing schedules, personnel actions, performance reviews, and performance improvement plans Supervises the day-to-day work of employees, assigns work, ensures tasks are completed and deadlines are met Qualifications Education: Bachelor's Degree required, preferably in one of the following fields - Business Administration, Imaging Sciences, Medical Technology, or Public Health Administration Experience: A minimum of 5 years of management experience in a hospital setting required At least 5 years of Imaging experience preferred Keywords: Associate Director, Supervisor, Manager, Leader, Leadership, Imaging, Radiology, Scheduling, Scheduler, Transporter, Transport, Healthcare, Medical Center, Los Angeles, CA, California About Us Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents. About the Team Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most. Req ID : 10160 Working Title : Associate Director, Imaging - Patient Support Services Department : IMG Patient Support Svs Business Entity : Cedars-Sinai Medical Center Job Category : Imaging Job Specialty : Diagnostic Imaging Overtime Status : EXEMPT Primary Shift : Day Shift Duration : 8 hour Base Pay : $72.91 - $131.24 #J-18808-Ljbffr

Title : Patient Services Support Specialist Location: 100 Island AveSan Diego, CA 92101 Travel? Yes, travel Required to Assigned Locations around the San Diego area. The candidate will be responsible for 6-8 locations in their region. They may work at their location closest to home; however, will be required to travel to assigned clinics on an as needed basis for onboarding new hires and PTO/Sick coverage. Schedule: Full Time (40 hours per week) Position Overview: As a PRN Patient Services Support Specialist, you will play a vital role in creating a positive and welcoming experience for our patients. You will be responsible for greeting patients, visitors and callers, ensuring the highest quality of customer service. This will include following communication scripts, scheduling appointments and accurate data entry of patient demographics and insurance. You will be responsible for training new PSR staff, as well as providing front desk coverage in your assigned region as needed. Key Responsibilities: Promote PRNs Core values: Quality Service, Integrity, Compassion and Teamwork Handle calls from patients, referral sources and insurance carriers while providing the highest quality customer service Register patients accurately and timely with pertinent information needed to facilitate preauthorization, eligibility and benefits Maintain complex schedules while ensuring that all patients are scheduled with the appropriate evaluation type and provider, as well scheduling all follow up appointments per the physician’s orders Assist patients with any insurance-related questions, consult with assigned RFOA or PAR for more difficult cases Submit patient benefits requests timely to ensure they are completed prior to evaluation Send patient electronic Welcome Letter prior to initial visit Collect and scan identification and insurance card’s along with all intake paperwork and referral from physician upon the first visit Maintain general knowledge of insurance guidelines regarding eligibility for coverage and reimbursement (i.e. copay, deductible, coinsurance, etc.) and explains out of pocket expenses to patients Verify appropriate authorization is in place prior to patient encounter Accept and process patient payments Facilitate faxing, emailing or tasking pertinent documents/information as requested Obtain clarification and signature on referral from physician, when missing or unclear Provide initial training for new PSR staff, as well as follow up training when required Provide coverage for PSR scheduled time off Monitor and support authorization process for clinics in assigned region and provide coaching as needed Monitor and support the over-the-counter collections in assigned region and provide coaching as needed Collaborate with RFOA regarding PSR performance Maintain strict confidentiality with patient information The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Experience: High school graduate or equivalent 2+ years of experience in a medical office Experience working with patient management software and systems. Raintree preferred Knowledge, Skills and Abilities: Exceptional phone manner Ability to maintain composure in high pressure situations Attention to detail and excellent data entry skills Understanding of healthcare compliance, HIPAA regulations, and customer service best practices Ability to exercise mature judgement and initiative in analyzing problems and recommending/implementing solutions Knowledge of payor guidelines Travel required Within the bounds of their respective job descriptions, all staff is expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. #INDCORP #J-18808-Ljbffr