108 Healthcare Support jobs in Whittier

• Works cooperatively with any technician to assure that the optometrist sees patients as quickly as possible.
• Accurately schedules for the assigned optometrist, ensuring that schedule reflects appropriate clinician and effective use of clinical hours.
• Monitors no-shows/cancellations for available slots where walk-ins or add-ons can be placed.
• Pre-registers all patients for assigned clinicians, asking and recording answers to all pre-registration questions.
• Deletes the day's cancellations from the computer.

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Attaches all appropriate paperwork such as financial assistance forms and POS reports to encounter forms.
• Performs financial transactions at the time of the visit, including collecting all co-payments, glasses payments, and keeping a record of unpaid amounts.
• Assists patients in obtaining records from other facilities, including getting appropriate signatures on medical/vision records release forms.

• Performs financial transactions at the time of the visit, including collecting all co-payments, glasses payments, and keeping a record of unpaid amounts.
• Accurately closes the day and balances cash bag.

• Answered telephones, handling calls as needed and taking messages when appropriate.
• Maintains appropriate boundaries concerning vision advice, patient triage and priority of communication to clinicians; refers calls to Vision Manager or Vision Supervisor.
• Evaluate financial status of all patients.
• Determine patient eligibility for appropriate programs.
• Assist patients with enrollment applications.
• Follow up on all pending applications to ensure enrollment process is completed.

• Fosters an environment that promotes trust and cooperation among all staff of STP.
• Enforces clinic policies and procedures to ensure that the principles of STP are implemented.
• Maintains confidentiality of all patient and employee information to all except designated employees.
• Informs CMO of matters of general interest and problem areas as such are determined or discovered.
• Attends all STP mandatory meetings and other meetings as requested.

• Participates in customer service-related issues. Adheres to the following customer service values created for STP:

1. We continue to provide quality care and strive to continually improve.
2. We strive to treat patients and each other with respect, courtesy and compassion.
3. We believe that it is everyone's responsibility to identify problems, take ownership and contribute to solutions.
4. We promote teamwork and cooperation to create an environment that maximizes efficiency and satisfaction.

• Communicates frequently with the clinical team regarding patient requests, scheduling issues or other aspects of duties.
• Effectively maintains and protects the confidentiality of all medical/vision records and patient information.
• Attend seminars and trainings to maintain current knowledge or financial programs.
• Maintain accuracy of patient demographics and financial information in PMS.
• Prepares for next day's clinic.
• Alerts Vision Manager or Vision Supervisor to needed supplies/equipment.
• Reports any safety hazards.
• Perform other duties as assigned.

1. Displays cheerful demeanor and makes positive comments when on duty.
2. Refrains from participation in harmful gossip, dysfunctional group interactions and divisive behavior.
3. Displays courteous and professional behavior in all interactions with the public.
4. Works cooperatively with other staff members.
5. Displays flexibility in accepting, changing or carrying out assignments.
6. Adheres to dress code expectations, including fragrance-free requirements.
7. Displays sensitivity in a multicultural environment.

• High level of skill in maintaining calm, professional, courteous and helpful demeanor in times of stress.
• Skill in making appropriate decisions to benefit patients and meet company objectives.
• Ability to prioritize work and complete it on a timely basis with minimal supervision.
• Ability to follow procedures.
• Displays sensitivity in a multicultural environment.

• High school diploma required or equivalent
• Basic computer literacy
• Electronic Medical Record system experience (ECW preferred)
• Experience working with patient registration procedures
• Basic knowledge of medical terminology preferred
• Basic arithmetic skills
• Bilingual - Spanish (prefer )
• Optometry/Ophthalmology background (prefer)

Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year. From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children.

Join a hospital where the work you do will matter-to you, to your colleagues, and above all, to our patients and families. The work will be challenging, but always rewarding.

It's Work That Matters.

The healthcare customer service representative supports customer by providing information, answering questions, and responding to complaints related to billing. In addition, the representative must follow policies and procedures as outlined by the company and/or governmental regulations and according to HIPAA regulations.

Will answer patient concerns, deposit checks, prep batches for posters, and communicate with patient relations.

Minimum qualifications: 3-5 years of outbound/inbound calling experience in call center medical office/clinic or institutional setting. Medical billing knowledge and Microsoft Office highly preferred. Accounts Receivable knowledge preferred.

Education/Licensure/Certifications: High School Diploma, GED or equivalent required. Bachelor degree preferred, or relevant experience.

Pay scale information: USD $34,944.00 - USD $56,212.00.

CHLA values the contribution each team member brings to our organization. Final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements.

CHLA looks forward to introducing you to our world-class organization where we create hope and build healthier futures.

Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe. As a premier Magnet teaching hospital, you'll find an environment that's alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support. CHLA is dedicated to creating hope and building healthier futures - for our patients, as well as for you and your career!

CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932.

At Children's Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. Your race and ethnicity, religion, age, gender, sexual orientation and ability make you uniquely you - and that is just who we are looking for! So, bring the best of yourself and contribute to our mission in your own unique way.

Diversity inspires innovation. Our experiences, perspectives and backgrounds allow us to better serve our patients. As an equal opportunity employer, we celebrate the differences of our team members.

Job Description

Grow your career at Cedars-Sinai!

Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report's "Best Hospitals " rankings . When you join our team, you'll gain access to our groundbreaking biomedical research facilities and sophisticated medical education programs. We offer learning programs, tuition reimbursement and performance-improvement projects so you can achieve certifications and degrees while gaining the knowledge and experience needed to advance your career.

We take pride in hiring the best, most hard-working employees. Our dedicated doctors, nurses and staff reflect the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

Why work here?

The Cedars Sinai Cancer Patient and Family Support Program (PFSP) is committed to supporting patients and their families as they confront the challenges of cancer. Our team of dedicated experts provides compassionate, personalized care for people impacted by cancer and those close to them. We provide resources to help patients prevent and relieve physical, psychological, social and spiritual suffering; plan their future; achieve life goals and navigate any care changes.

What will you be doing:

The Supervisor, Clinical Social Worker LCSW provides staff supervision and a full range of patient care services within an assigned area of service. Participates as a clinical social worker in assigned area(s) to assist with program planning and development and organizing social work activities. Provides clinical social work services to patients and their families with personal and environmental difficulties.

• Supervises the day-to-day work of employees, assigns work, ensures tasks are completed and deadlines are met.

• Responsible for hiring, onboarding, managing schedules, personnel actions, performance reviews, and performance improvement plans.

• Conducts Psychosocial evaluation and identification of problems affecting optimal patient care and the development of a treatment plan.

• Assist Manager to plan, lead and direct work of staff to ensure goals and objectives are completed within established budget and deadlines are met

• Collaborate with multidisciplinary teams for continuity of care and assist with coordination of care across the continuum.

• Interdisciplinary discussion of psychosocial implications of illness during active treatment and collaboration on advanced care planning and goals of care conversations

• Facilitates interdisciplinary discussion of psychosocial implications of illness including consultation regarding treatments and resources designed to solve the problems of the patients.

• Develops and maintains productive relationships with community health, welfare, and social agencies.

• Initiates program planning and development in assigned services/ programs.

• Participates in development and leadership with Department's Continuing Education.

• Assist Manager with change advocacy to develop, communicate and reinforce changes in the department as well as the organization.

• Responds to patient and family questions and concerns by providing information in an accurate, compassionate, and timely fashion.

• Provides leadership and direction to line staff on clinical and management issues

Qualifications

Experience Requirements:

Three (3) plus years of Acute Care Hospital experience.

Two (2) plus years of Management or Supervisor experience preferred.

Oncology Social Work experience in ambulatory setting preferred.

Educational/Licenses Requirements:

Master degree in Social Work (MSW)

Licensed Clinical Social Worker (LCSW)

#LI-Onsite

Req ID : 8681

Working Title : Supervisor, Clinical Social Worker LCSW (Oncology Patient & Family Support Program)

Department : Onc PT and Fam Sup Svs

Business Entity : Cedars-Sinai Medical Center

Job Category : Patient Services

Job Specialty : Social Work

Overtime Status : EXEMPT

Primary Shift : Day

Shift Duration : 8 hour

Base Pay : $98,134.40 - $157,019.20

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year. From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children. The CHLA of the future is brighter than can be imagined. Investments in technology, research and innovation will create care that is personal, convenient and empowering. Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient. And together, CHLA team members will turn health care into health transformation. Join a hospital where the work you do will matterto you, to your colleagues, and above all, to our patients and families. The work will be challenging, but always rewarding. It's Work That Matters.

Schedule: Day Shift

Purpose Statement/Position Summary: The Patient Services Representative I provides patient-families with a positive experience at CHLA by performing clerical tasks primarily associated with answering incoming calls, registration, and patient check-in/out procedures, collection of patient co-pay or deductibles, scheduling and verifying patient appointments.

Minimum Qualifications/Work Experience: Required: 1+ years experience in customer service, preferably in a medical front office setting. Basic knowledge of computers, filing and organizational skills required. Ability to deal effectively with the public. Preferred: Bilingual English/Spanish.

Education/Licensure/Certifications: High school diploma or GED required.

Pay Scale Information $43,680.00-$53,581.00 CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

Join Our Team as a Personal Care Assistant!

Are you compassionate and dedicated to making a difference in people's lives? We are seeking a motivated Home Health Aide to provide essential support to individuals in need. If you meet the following requirements, we want to hear from you!

Job Requirements:

• Valid Driver's License or State ID
• 2nd Form of ID (Passport or Social Security Card)
• COVID Vaccination + Booster
• TB Test
• Car Registration (if applicable)
• Car Insurance (if applicable)
• Home Care Aid Registration (Fingerprint Background Check) - ($125 Initial Cost with $00 Reimbursement upon completion of training)
• Drug Test (conducted in our office)

Preferred Experience:

• Non-Medical Home Care
• Light Housekeeping (Dusting, Sweeping, Mopping, Laundry, Trash removal)
• Personal Care Services (Showering, Bathing, Diaper Changing, Grooming)
• Errands and Transportation for appointments and outings
• Medication Scheduling and Reminders
• Experience in Hospice Care or with Developmental Disabilities

Pay Rate: 18 - 20 per hour

If you are ready to make a positive impact, please complete a virtual interview and schedule your background check. We look forward to seeing you!

Address for background check: 3660 Wilshire Blvd Ste 311, Los Angeles CA 90010 (Street/Meter Parking or 6 at the church across the street)