10 Healthcare jobs in Budd Lake
Healthcare & Life Sciences Industry Vertical Division Leader
Posted 2 days ago
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Job Description
**Description** **The Role** The Healthcare and Life Sciences (HC&LS) Industry Vertical leader is highly-collaborative and provides both the strategic vision and day-to-day direction to the HC& LS Industry Vertical teams. This role has the ultimate accountability for the Industry Vertical P&L across North America. As such, the HC&LS Industry Vertical Leader will develop and drive the strategy for penetration of all markets, including managing their own client and prospect list. The Industry Vertical Leader plays a pivotal role in Willis Towers Watson's growth strategy by expanding the business with mid- and large-sized organizations, including providing integrated service offerings to our existing client list which includes U.S. _Fortune_ 1000 organizations. This position develops marketing and business plans, initiatives, and service specific to the local market; establishes and maintains relationships and agreements with clients, carriers, outside service vendors and intermediaries; provides production leadership and sales management; is responsible for a team of over 140+ colleagues, oversees acquisitions and use of other resources within the group; provides marketing and technical guidance; leads in difficult negotiations and assists with the building of a talent pipeline and qualifying candidates for recruitment. + Results-based business executive leading a fully built-out P&L with direct responsibility to drive NA results for the HC&LS industry + Strong focus on leading recruitment and retention of talent, including producers and other sales professionals. + Manage controllable expenses within targets to achieve margin goals. + Assist NA leadership with refining the Industry focused model, prioritizing client & associate retention while quickly scaling extraordinary growth + Leads senior client teams to achieve high levels of client satisfaction, retention, and growth, by integrating strategies that include analytics, pre-renewal strategy, CRB's (Corporate Risk & Broking) Engagement 365 approach, impeccable client service, and industry specific thought leadership. + Defines, creates, and implements the long-term vision for the HC&LS Industry Vertical. Delivers value to clients' business by designing and creating growth strategies and solutions that support their business needs and fill value gaps, clearly differentiating WTW in the marketplace in each subsegment of HC&LS. Also responsible for creating differentiated intellectual capital and improving the process to deliver with speed. + Build and foster relationships and growth strategies with other WTW Industry Vertical Leaders with particular focus and support for the Alternative Asset Insurance Solutions Team (Mergers & Acquisitions team) + Creates and develops strong relationships with top level clients and ensures that we are exceeding all servicing expectations. Jointly responsible for claims, risk control and service delivery. Collaborate with other leaders, Client Advocates, Marketing, and Intellectual Capital leaders to develop local market client strategies to deepen, broaden and build profitable relationships with key buyers within target organizations. + Accountable for increasing our market presence in the respective industry through the promotion & hosting of an industry client advisory board and deep engagement in the market through industry events, client events, and publications. Builds an internal community and develops our talent. Retains our existing clients by ensuring effective management and deployment of staff to effectively produce client deliverables. + Responsible for the development and execution of our annual WTW Healthcare Risk Conference including securing sponsorships, identifying content and speakers, determining logistics, promoting the event, hosting the event, and managing attendance levels to assure client access + Build and foster carrier relations, in conjunction with CRB NA carrier management and broking, to deliver differentiated outcomes for our clients and prospects, and meet the strategic goals of WTW CRB NA. + Go-to-person to win new accounts and showcasing our expertise in the HC&LS Industry Vertical and uses our wealth of data to create and differentiate WTW through sophisticated, industry focused benchmarking and analytics. + Integrate selling the industry vertical while accessing and deploying across all WTW products, segments (Large, Middle Market & Select), solutions, and alternative revenue segments, including: + Risk Control & Claims solutions + Risk & Analytics solutions, including Captives + GSS - Global resources delivered locally + Proprietary platforms + Affinity and Programs; and + Verita - WTW's specialized MGU focused on delivering products to targeted industries + Primary responsibility to increase market share and owner of the sales process and cross-sell for NA CRB for tthe HC&LS Industry Vertical: a leader in designing the approach and building the strategy to "Get Business" - leveraging both relationship and technical selling via: + Setting the sales Strategy and finding opportunities to evolve the business, + Participate in sales calls and lead the delivery of the value propositions, + Educate producers both inside and outside the industry vertical, and + Cross Sell with Health, Wealth and Career into and out of their Industry vertical and across all segments and geographies. Promote our brand by actively integrating CRB risk management solutions with the broad array of Willis Towers Watson client services. + Meet or exceed all financial and workplace performance goals. + Lead a team of over 140+ professionals including producers, client advocates, broking teams, and sub-segment leaders (Life Sciences, Managed Care & Senior Living) + Actively participate on both the Division CRB leadership and local office (cross-segment) leadership teams. + Manage a book of clients within the HC&LS industry including leading the client service team, managing the client relationship, and participating in strategic meetings including with US, London & Bermuda underwriters as well as captive board meetings. + Partner with other local leaders to shape and deliver a positive, inclusive work environment, consistent with Willis Towers Watson values. Participate on cross-functional leadership teams, representing the local viewpoint and contributing relevant intellectual capital as needed **Qualifications** **The Requirements** + Degree from an accredited college or university or equivalent work experience + 15 years' experience in leading, marketing or servicing major accounts and organizations/groups + Management experience required + Licensed broker + Ability to diagnose complex client issues, comprehend the full breadth of Willis's services, blend them into practical solutions that meet our clients' needs + Strong track record of being highly collaborative across multiple disciplines, and guiding wide-ranging teams toward successful sales and client-service efforts + Experience articulating complex, technical issues and solutions to C-Suite buyers across multiple disciplines and then navigating internally to assemble the right team of people to deliver the work + Ability to successfully direct multiple projects and ensure quality deliverables on time and within budget + An executive presence with polished and well developed oral and written communication skills + Availability to travel on an as needed basis **Compensation** The base salary compensation range being offered for this role is $350,000-$450,000 USD per year. This role is also eligible for an annual short-term incentive bonus. + **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) + **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( + **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. **EOE, including disability/vets** This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
Senior Underwriter, Healthcare
Posted 4 days ago
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Job Description
- Territory Management: Develop and execute a strategic plan to achieve profitable growth and retention within an assigned geographic territory. Build and maintain strong relationships with key brokers and clients within the territory
- Underwriting and Risk Assessment: Evaluate new and renewal medical professional liability risks. Analyze submissions, financial statements, loss history, and other relevant information to assess risk exposure.
- Pricing and Terms: Determine appropriate pricing, terms, and conditions based on risk assessment, actuarial guidelines, and market conditions to ensure profitability.
- Policy Documentation: Prepare and review policy documentation, endorsements, and other related correspondence to ensure accuracy and compliance.
- Cross-Selling: Actively identify and pursue opportunities to cross-sell other (Company Name) products and services to existing and prospective clients within the assigned territory. Collaborate with other departments as needed to facilitate cross-selling efforts
- Broker and Client Management: Serve as a primary point of contact for brokers and clients, providing exceptional service and building strong, long-term relationships. Respond to inquiries, negotiate terms, and resolve issues in a timely and professional manner.
- Market Knowledge: Stay informed about industry trends, market conditions, competitor activities, and regulatory changes within the medical liability sector and assigned territory.
- Collaboration: Work closely with other underwriting team members, claims professionals, risk control specialists, and marketing/sales colleagues to achieve business objectives and provide comprehensive solutions for clients.
- Compliance: Adhere to all underwriting guidelines, company policies, and regulatory requirements. Ensure accurate and compliant documentation throughout the underwriting process.
- Travel: Occasional travel within the assigned territory may be required for broker and client meetings, industry events, and internal meetings.
- Bachelor's degree required.
- 4 or more years of underwriting experience, including demonstrated ability to handle middle market and/or large risks.
- Prior experience underwriting medical malpractice or casualty is helpful.
- Proven ability to build and manage strong relationships with both internal and external customers.
- Must be self-motivated and able to work independently and effectively under tight deadlines.
- Thrives in a dynamic, fast-paced environment and demonstrates strong accountability for achieving measurable results.
The pay range for the role is $104,100 to $177,100. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
Director of Operations - PH (Healthcare)
Posted 6 days ago
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Job Description
The Director of Operations will work directly with the Chief Operating Officer on building,
innovating upon, and managing operations related to clinical operations, clinical excellence EHR
and systems, real estate development, asset management, Information Technology and associated
vendors, patient engagement, patient success, data collection and analytics, reporting
dashboards/metrics and KPIs, compliance, and internal strategic projects.
In addition to this, the Director of Operations will be available to support company wide initiatives
and projects when needed. This person will be a collaborative and engaging thought partner to the
Chief Operating Officer, and will work closely with all other
operations team members, especially the Director of Administration Operations.
Key Responsibilities
-Strategic Leadership
•Support the Chief Operating Officer and Director of Administration Operations in
leading and inspiring a high-performing operations team.
•As a member of the operations leadership team, serve as a strategic thought
partner to CLIENT operational initiatives and projects.
•Collaborate with executive leadership to align administrative functions with
overall organizational goals.
•Present and spearhead initiatives that enhance the operational efficiency of the
organization, improve the quality of care delivery and patient experience, and
reduce overhead costs
•Establish and enforce strategic KPI's to provide the operations department with
quantifiable metrics for direction and success
•Facilitate regular communication channels to address challenges and promote a
culture dedicated to individual professional growth and team-wide collaboration
Candidate Qualifications
•Bachelors Degree required
•3+ years working in healthcare operations and administration, ideally in scaling, high-
growth and investor-backed organizations
•Working knowledge of the healthcare ecosystem at large
•Ability to effective project manage across multiple workflows, teams, and departments
•Proficient in Microsoft Office 365 and associated applications, including but not limited to PowerPoint, Excel, Word, Planner, and Outlook
•Working knowledge of behavioral health clinical procedures
•Exceptional verbal and written communication skills
•Exceptional interpersonal and collaboration skills
•Exceptional organizational skills and attention to detail
•Exceptional time management skills with a proven ability to meet deadlines.
Healthcare Business Analyst
Posted 14 days ago
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Job Description
Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison New Jersey since 1996 Derex delivers the highest quality technology professionals and an array of customized IT talent solutions designed to improve productivity and drive results to global clients throughout North America.
With over two decades of unparalleled experience, Derex provides supports to its clientele, across such industries as Systems Integration, Banking and Finance, Telecommunications, Pharmaceutical and Life Sciences, Energy, Healthcare, Technology, Transportation, and local and federal Government agencies.
Job Description
Position: Healthcare Business Analyst (Claims and Pre-Authorization)
Location: Parsippany-Troy Hills, NJ, USA(On-Site)
Job Description
Overview:
As a Healthcare Business Analyst specializing in claims processing and pre-authorization, you will play a critical role in optimizing the development of our products. Your expertise will contribute to efficient claims management, accurate pre-authorization decisions, and streamlined processes.
Responsibilities:
• Analyze end-to-end claims workflows, from submission to payment.
• Collaborate with stakeholders (insurers, providers, patients) to identify process improvements.
• Understand how to Ensure compliance with industry standards (e.g., HIPAA)
• Evaluate pre-authorization requests for medical services or procedures.
• Verify medical necessity and adherence to guidelines.
• Facilitate timely approvals by working closely with providers and payers.
• Utilize tools like Excel, SQL, and data visualization platforms.
• Create reports, dashboards, and presentations to communicate insights.
• Monitor performance metrics related to claims and pre-authorization.
• Collaborate with IT teams to enhance products and development of claims processing systems.
• Gather requirements for system upgrades and new features.
• Maintain strong communication with cross-functional business units.
Regards,
Manoj
Derex Technologies INC
Contact : Ext 206
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Legal Assistant Healthcare
Posted 17 days ago
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Job Description
Job Description
Purpose of Role:
We are hiring a detail-oriented and proactive Legal Assistant to provide comprehensive support to attorneys in our client-driven Healthcare Department. This role demands strong attention to detail, excellent organizational skills, and a dedication to delivering outstanding client service in a high-volume environment.
Responsibilities:
- Coordinate multi-layered scheduling needs, including appointments with clients and third parties, while maintaining detailed attorney calendars.
- Prepare and process retainer agreements, client correspondence, pleadings, orders, and other documents related to healthcare legal matters.
- Efficiently manage incoming mail, faxes, and contract forwarding.
- Oversee client documents, email databases, and conduct conflict searches.
- Open new matters, including litigation cases, with precision while upholding ethical standards.
- Manage calls, meetings, and reminders for the team, clients, and opposing parties; prepare attorneys with necessary materials and ensure deadlines are tracked.
- Provide exceptional client support and draft professional correspondence.
- Manage emergent matters and organize client conferences, ensuring adherence to department protocols.
- Assist with billing processes, time entry, and collections follow-up.
- Maintain strict confidentiality and ensure compliance with healthcare privacy laws and firm policies.
Qualifications:
- Minimum of 3+ years’ legal assistant experience at a law firm; experience in healthcare law a plus.
- Proficient in Microsoft Office Suite (Word, Excel), Kofax (Adobe), DocuSign, Zoom, and NetDocuments, SurePoint, or similar case management software.
- Expertise in calendar and inbox management.
- Highly organized with exceptional multitasking and prioritization skills.
- Initiative-taking team player with proficiency in both collaborative and independent work.
- Strong critical thinking skills in fast-paced environments.
- Skilled in composing, editing, and proofreading legal documents.
- Capable of coordinating routine administrative tasks.
- Polished, professional demeanor with clear communication skills.
The Perks:
- Competitive Salary & Comprehensive Benefits Package.
- Ongoing Opportunities for Professional Growth and Development.
- Immerse Yourself in a Collaborative and Supportive Work Environment, Recognizing and Celebrating Individual Contributions.
- Contribute to Our Firm’s Philanthropic Initiatives and Make a Positive Impact Beyond the Legal Realm.
- Make a Substantial Impact Within Our Esteemed Law Firm.
Application Details:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For more information on our firm and our culture, visit us at
Why Mandelbaum Barrett PC?
Unlock Your Potential with Mandelbaum Barrett PC! Dive into a world of legal brilliance, teamwork, and rewards that’ll make your career soar! Together, we’ll make a meaningful impact in the legal field. #LegalExcellenceUnleashed #SkyrocketYourCareer
Links to Best Places to Work 2023 | Glassdoor Reviews | You Tube – Why Us? | US News 2024 - Best Companies To Work For
** Apply Now! ** ***ADP Job Postings
Mandelbaum Barrett PC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Clinical Healthcare Operations Manager
Posted today
Job Viewed
Job Description
06/10/2025
2484 N Elston Ave, Chicago, Illinois, 60647, United States of America
As a Healthcare Operations Manager (Facility Administrator) at DaVita, you'll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.
DaVita has an open position for a Healthcare Operations Manager (Facility Administrator) who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Clinical Experienced Preferred - Registered Nurse or Dialysis PCT (CCHT).
What you can expect as a Healthcare Operations Manager:
- Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.
- Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.
- Available when the clinic is open.
- Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.
- Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.
- Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.
- Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.
- Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards
Now is your time to explore your next journey-at DaVita.
What you can expect:
- Lead a Team that appreciates, supports and relies on each other in a positive environment.
- Performance-based rewards based on stellar individual and team contributions.
DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.
Comprehensive benefits:
- DaVita offers a competitive total rewards package to connect teammates to what matters most.
- We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.
- DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace®, backup child, elder care, maternity/paternity leave, pet insurance and so much more!
- Associate's degree required; Bachelor's degree in related area strongly preferred
- Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD
- Current license to practice as a Registered Nurse if required by state of employment
- Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)
- Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President
- Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.
- Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.
Now is your time to join Team DaVita. Take the first step and apply now.
#LI-PK1
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
Salary/ Wage Range
$72,000 - $114,000 / year
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Benefit & Well-Being Educator - Cigna Healthcare - Remote
Posted 27 days ago
Job Viewed
Job Description
- Support the execution of a key discipline within the Customer Event Operations organization, focusing on customer-facing events across all modalities
- Focus on the achievement of assigned goals and support in achieving functional goals
- Assist the end-to-end coordination of customer events in respective markets as a priority, including, but not limited to, facilitation with external stakeholders (customers), material preparation and creation, and ordering of items
- Alignment as contributor to market business strategy by understanding benefit and program offerings to ensure benefit education success to customers in a group setting
- Able to self-manage assignments and execute customer events
- Demonstrate in-depth understanding of key Cigna plan benefits, programs, solutions, and initiatives
- Work with Cigna clients and brokers to plan, coordinate, and execute tailored customer events with available modality options (on-site, virtual, and prerecorded options)
- Maintain current knowledge in all Cigna products, programs, solutions, and initiatives
- Provide segment-agnostic customer event support to Cigna Healthcare, including support with market community events and other Cigna Healthcare related events as directed
- Represent Cigna at customer events, ensuring a professional and positive image while effectively communicating Cigna's products, programs, and solutions
- Identify customer education opportunities to drive maximum utilization of available resources (all lines of benefit plans and programs)
- Generate materials and order necessary items for customer events
- Lead and deliver virtual, onsite, or prerecorded presentations, engagement offerings, and activation duties in group setting as assigned to existing and prospective Cigna customers
- Coordinate with internal and external partners to ensure needs are met and potential problems are averted
- Keep applicable sales, account management and supporting teams informed about event status and opportunities for expanded business
- Follow established guidelines and procedures of customer events as assigned
- Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partners
- Coordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com) by assigned deadlines
Qualifications
- Bachelor's degree in health education, health administration, marketing, business, or related field preferred
- 1 or more year of experience in benefit education/presentation and event deployment/support
- Current and active Health & Life License or in process of pursuing (completion within 90 days of hire)
- Excellent communication and presentation skills
- Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (Web Ex & Allego) preferred
- Proven ability to excel in a heavily matrixed organization and expeditious sales cycles
- Ability to travel to local/remote trainings/meetings as assigned- 75-100%
- Must have reliable transportation
- This role must be located within the assigned territory/market to be able to drive or fly to client locations, local offices in and outside of the regional territory
- This role maintains a 40-hour work week, but may be required to attend events outside of regular business hours, as needed
- Bilingual or multi-lingual a plus
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 59,600 - 99,300 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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Benefit Education Lead - Cigna Healthcare - Remote
Posted 27 days ago
Job Viewed
Job Description
- Customer Focus
- Plan and Align
- Action Oriented
- Organizational Savvy
- Resourcefulness
- Communicate Effectively
Execution
- Support the execution of key discipline within the Customer Event Operations organization, focusing on deployment of customer-facing events across all modalities
- Support designated vendors (contracted benefit educators), who support customer engagement activities/events
- Oversee the coordination of customer event deployment in aligned markets, including facilitation with internal and external stakeholders, material preparation, creation, and ordering of items
- Deliver cross -organizational collaboration regarding virtual or onsite customer educational events
- Engage in customer engagement reporting, project work and support to Cigna Healthcare sales and account management organization
- Focus on the achievement of assigned goals and support in achieving functional goals
- Inform direct managers and teams to address resource, capacity, workload balancing and operational needs
- Focus on short-term outputs and other work areas as assigned
- Able to self-manage assignments and execute applicable components to support customer events without direct supervision
Key Responsibilities
- Provide segment-agnostic, customer event support to Cigna Healthcare
- Support benefit educators in a designated geographic area. Includes all aspects of benefit educator's hiring, onboarding and coaching
- Responsible for end-to-end coordination of customer events including material development and ordering
- Resolve inquiries, conduct research, collaborate, and provide information to various segment business partners regarding customer engagement touchpoints
- Identify ways to streamline procedures between departments/segments
- Escalate non-routine issues, consulting with leadership as appropriate
- Engage in customer engagement/enrollment planning by providing insights to supervisor/leadership on market needs to promote efficiency
- Support designated enrollment budget and escalation processes (where applicable) to align with appropriate resource deployment
- Maintain customer engagement activities within Salesforce and other applicable tools
- Fulfill local market report requests and analyze the local market customer engagement
- Follow established guidelines and procedures of benefit education events and other events as assigned
- Act as a liaison to the sales teams and client / producer as needed including coordination of materials for event support
- Contribute to projects to focus on efficiency and effectiveness of customer engagements processes, guidelines, and systems
Other
Qualifications
- Bachelor's degree; in health education, health administration, marketing, business, or related field preferred
- Ability to obtain insurance license as directed if requested by management
- Excellent written and communication skills
- Strong organizational skills with the ability to prioritize and manage multiple tasks is required
- Ability to develop strong working relationships with matrix partners in the organization; ability to leverage matrix resources to drive deliverables
- Proficient in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com)
- Flexibility to adapt to changing workflows, in a fast paced, deadline driven environment
- Ability to work independently and as a member of a team
- Bilingual or multi-lingual a plus
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 62,100 - 103,500 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.