34 Healthcare jobs in Grand Forks Afb
Sr. Director, RWD Analytics and Innovation (Healthcare & Life Sciences)

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Company: Norstella
Location: Remote, United States
Date Posted: Jul 18, 2025
Employment Type: Full Time
Job ID: R-1331
**Description**
**About Norstella**
At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker-and help patients in need.
Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle -and get the right treatments to the right patients at the right time.
Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
+ Citeline - accelerate the drug development cycle
+ Evaluate - bring the right drugs to market
+ MMIT - identify barrier to patient access
+ Panalgo - turn data into insight faster
+ The Dedham Group - think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.
As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.
**Job Description :**
We are seeking a dynamic and visionary Senior Director of RWD (Real-World Data) Analytics and Innovation to lead real-world data special projects, such as building multimodal datasets, piloting new analytical capabilities, harmonizing disparate data sources, and data strategy projects. This role will be pivotal in integrating diverse data sources, including laboratory data, electronic medical records (EMR), claims data, and social determinants of health (SDoH) data, to drive innovative analytical solutions and insights that support our strategic objectives.
**Responsibilities:**
+ Lead the design, development, and execution of innovative real-world data projects.Develop and implement strategic plans to integrate multimodal datasets, enhancing the scope and impact of our analytics capabilities.
+ Collaborate with senior leadership and cross-functional teams to align RWD initiatives with overall business objectives and strategic goals.
+ Drive the integration of diverse data sources, including lab, EMR, claims, and SDoH data, to create comprehensive and actionable datasets
+ Identify and implement innovative analytical methods and technologies to maximize the value of real-world data.
+ Ensure data quality, consistency, and compliance with relevant regulations and standards.Communicate complex analytical insights and project outcomes to diverse audiences, including senior executives and non-technical stakeholders.
**Qualifications:**
+ Bachelor's degree in Data Science, Computer Science, Engineering, Public Health, Biostatistics, Epidemiology or related field
+ 5+ years of experience working with and querying large real-world data databasesStrong proficiency in SQL
+ Deep understanding of life sciences industry and drug development lifecycle
+ Deep understanding of real-world data sources, including lab, EMR, claims, and SDoH data.
+ Ability to work collaboratively in a team environment, as well as independently with minimal supervision
+ Strong problem-solving and analytical skills, with attention to detail
**Benefits:**
Medical and prescription drug benefits
Health savings accounts or flexible spending accounts
Dental plans and vision benefits
Basic life and AD&D Benefits
401k retirement plan
Short- and Long-Term Disability
Paid parental leave
Paid time off
principles for success at Norstella
**01: Bold, Passionate, Mission-First**
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
**02: Integrity, Truth, Reality**
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn't. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
**03: Kindness, Empathy, Grace**
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
**04: Resilience, Mettle, Perseverance**
We will persevere - even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
**05: Humility, Gratitude, Learning**
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.
The expected base salary for this position ranges from $140,000 to $180,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.
_Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people's differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual's abilities, skills, performance and behavior and our business requirements. Norstella operates a zero-tolerance policy to any form of discrimination, abuse or harassment._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Seasonal Healthcare Team Lead-Remote
Posted 2 days ago
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Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the USA says it all!
**What You'll Do**
Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.
You'll report to the Service Delivery Manager. We're looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.
**During a Typical Day, You'll**
+ Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects
+ Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.
+ Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed
+ Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes
+ Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy
**What You Bring to the Role**
+ Associate degree, technical school, or equivalent work experience
+ Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action
+ Engage and support your team while focusing on the overall team performance in a dynamic environment
+ Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members
+ Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.
+ Comfortable with computer systems
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Ask us about our paid time off (PTO) and wellness and healthcare benefits
+ And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement
+ Visit for more information.
The anticipated range is $19-$21/hr. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Seasonal Healthcare Team Lead-Remote_
**Location:** _TX-Austin_
**Requisition ID:** _044UG_
Global Healthcare Industry Marketing Lead
Posted 3 days ago
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What you can expect
Zoom is looking for a healthcare marketing leader to define and execute the strategic go-to-market direction for Zoom's healthcare product offerings. The ideal candidate has a blend of strategic mindset, technology expertise and healthcare industry experience. You understand the direction of healthcare and can use this insight to shape Zoom's healthcare vision and future direction.
About the Team
In this role, you will be part of a talented product and marketing team that is spearheading Zoom's focus on vertical industry solutions including healthcare. The ability to work closely with sales, product development and other marketing groups to define comprehensive strategies. This includes creating compelling content and position Zoom as the technology partner of choice for healthcare organizations worldwide will be key to this role's success.
Responsibilities
+ Act as Zoom's healthcare subject matter expert, leading cross-functional go-to-market strategies to introduce new products, features, and capabilities for the healthcare industry.
+ Validate healthcare-specific use cases, create competitive differentiation, and support product launches with key narratives to drive awareness and adoption.
+ Collaborate with product management, sales teams, and partners to address industry-specific needs, certifications, regulatory requirements, and integration opportunities.
+ Develop healthcare use cases, pricing, and naming strategies, and partner with application developers to expand cross-platform solutions and go-to-market strategies.
+ Create core content (messaging, videos, presentations, white papers, etc.) and work with sales enablement to develop healthcare-specific training plans.
+ Partner with marketing teams, participate in customer meetings, and attend industry events to evangelize Zoom's healthcare solutions and support revenue growth.
What we're looking for
+ Have professional experience (10+) in sales and/or marketing roles focused on the healthcare industry (healthcare clinical experience is advantageous)
+ Have working knowledge of video conferencing, phone, chat, contact center and other Zoom products
+ Have solid understanding of grant programs, healthcare contracts and healthcare partnerships
+ Have excellent communications skills - written and verbal
+ Experience using quantifiable metrics to measure performance
+ Think globally and consider international requirements
Salary Range or On Target Earnings:
Minimum:
$97 600,00
Maximum:
$225 700,00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
07/23/25
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn ( for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment?
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form ( and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote
Sr Analyst, Client Finance - Healthcare

Posted 3 days ago
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Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
**Sr Analyst, Client Finance**
Put your passion where it meets purpose! Evolent attracts some of the brightest minds in health care. Surround yourself with talented, driven colleagues who share a passion for better health outcomes and a more connected care journey. We are hiring for a Sr Analyst to join our Client Finance Team.
The candidate selected for this role will be part of a team who thrives on driving analysis and support for the toughest and most complex financial decisions related to our fastest growing segment of clients.
**Collaboration Opportunities:**
As a Senior Analyst in Client Finance, you will collaborate closely with the Director of Client Finance to analyze financial data, engage with clients and contracting teams, and support initiatives aimed at optimizing financial performance.
**What You'll Be Doing:**
+ Conduct in-depth financial analysis, including scenario modeling, to support key business decisions
+ Prepare and present financial findings for the Client Finance team and broader internal stakeholders
+ Derive and synthesize key insights for internal stakeholders in pursuit of better client financial support and management
+ Support cross-functional collaboration with other departments to gather data, build complex models, and support development of executive-level presentations
+ Directly collaborate with client supporting various aspects of financial performance
+ Lead or support special ad hoc client-specific projects as needed
+ Develop strong understanding of specific client dynamics to improve client financial analyses
**Qualifications - Required:**
+ Bachelor's degree in business, Finance, Accounting or another quantitative field
+ ?At least 1-2+ years of experience working in a Finance or medical economics-related field
+ Advanced Excel skills - extensive knowledge of key formulas and functions
+ Experience organizing complex data and financial insights succinctly in PowerPoint
+ Demonstrated strength in analytical thinking, with a proven ability to distill complex financial data into clear, actionable strategies. Skilled at effectively communicating financial insights to both technical and non-technical audiences.
+ Proven ability to work both independently and collaboratively when needed in a fast-paced, dynamic environment
+ Basic knowledge of GAAP, familiarity with U.S. Health System and financial elements **preferred**
+ Quick learner with good follow-through and experience with Adaptive **preferred**
**To comply with HIPAA security standards (45 C.F.R. sec. 164.308 (a) (3)), identity verification may be required as part of the application process. This is collected for compliance and security purposes and only reviewed if an applicant advances to the final interview state. Reasonable accommodations are available upon request.**
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $80,000 to $85,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!
Senior Project Manager-Retail Healthcare Facility Construction
Posted 3 days ago
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Job Description
Job ID
222000
Posted
27-May-2025
Service line
PJM Segment
Role type
Full-time
Areas of Interest
Construction, Project Management
Location(s)
Remote - US - Remote - US - United States of America
**About the role**
The Senior Project Manager provides consulting services to our healthcare client account to help achieve the company's strategic business objectives. The Sr. Project Manager will lead approximately 5-8 construction projects simultaneously consisting of retail fit outs and remodels of plasma donation facilities nationwide.
This job is part of the Project Management function. The Sr. Project Manager is responsible for the management of projects from initiation through completion. **This is a remote role that requires approximately 40% out-of-town travel to client sites (3 out of 4 weeks a month/2 days per week).**
**What you'll do**
Manage all areas of project management for multiple real estate projects. This includes planning, design, construction, occupancy, and closeout.
Work directly with clients to prepare all elements of the project. This includes the scope of work, project delivery resource requirements, cost estimates & budget, work plan schedule & landmarks, quality control, and risk identification.
Define the project delivery resources from pre-qualified lists or through the project qualification process. Conduct sophisticated requests for proposals, complete bid evaluations, and recommend resources to clients.
Facilitate the development of a charter and coordinated timeline.
Ensure all functions remain on schedule and issues get resolved or raised.
Facilitate regular meetings to review project status for active and pending projects.
Collaborate to develop solutions and guide the project team through implementation and completion.
Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives.
Showcase expertise in own job field and in-depth knowledge of other job subject areas within the organization function.
Coach others to develop in-depth knowledge and expertise in most or all areas within the function.
Lead by example and model behaviors that are consistent with CBRE RISE values (Respect, Integrity, Service, and Excellence). Work to build consensus and convince others to reach an agreement.
Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies.
Communicate difficult and sophisticated ideas with the ability to influence.
**What you'll need**
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
+ Bachelor's Degree preferred with 8-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
+ Experience in the healthcare sector is highly desirable. Retail fit-out experience preferred.
+ Proficiency in _Microsoft Office Suite (Word, Excel, Outlook)_ . Strong experience in _Smartsheet_ is beneficial
+ Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.
+ Expert organizational skills with an advanced inquisitive mentality.
**Why CBRE?**
+ **FORTUNE 500 #126**
+ **FORTUNE Most Admired Company #1** in real estate for third consecutive year; **Ten** years in a row on the list!
+ **Forbes** Named one of the **best large employers** in America and one of the **World's Best Employers!**
+ Role will provide the following benefits: 401(K), Dental Insurance, Health Insurance, Life Insurance, and Vision Insurance
_Please be advised that effective January 1, 2025, CBRE Project Management and Turner & Townsend were consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with CBRE Project Management, you will subsequently transfer to the newly formed entity that encompasses both organizations._
Turner & Townsend carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is $120,000 annually and the maximum salary for this position is $135,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on Turner & Townsend's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Enterprise Cloud Data Platform Sales Representative - Healthcare
Posted 4 days ago
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Job Description
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,800 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 45/55.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Customer Service Representative-Remote (Healthcare)
Posted 4 days ago
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Job Description
Customer Service Representative-Remote (Healthcare)
Job Description
**JOB DESCRIPTION**
The Customer Service Representative - Remote (Healthcare) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**REIMAGINE YOUR CAREER**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Happiest Employees** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative (Healthcare) position at Concentrix is just the right place for you!
As a remote Customer Service Representative (Healthcare) you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as our "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences (CX) and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing exceptional customer service experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Customer Service Representative (Healthcare) working from home, you will:
+ Provide inbound customer support using a call flow guide
+ Help customers with healthcare needs such as understanding benefits, claims, billing inquiries, authorizations, finding new providers, and more
+ Track, document, and retrieve information in databases
+ Offer additional products and/or services
+ Deliver expert customer experiences.with a smile
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative - Remote (Healthcare) role include:
+ 2+ years of call center experience
+ Experience in a healthcare-related field or benefits/insurance organization preferred
+ Open availability
+ A high school diploma or GED
+ A quiet, distraction-free environment to work from in your home
+ Strong computer navigation skills and PC knowledge
+ Proficiency in fast-paced multi-tasking
+ Eagerness to learn new technologies
+ A desktop or laptop to complete PC and internet testing
+ A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
+ Must reside in the United States and have a valid U.S. address for residence
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
+ The base salary for this position is $17/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
+ DailyPay enrollment option to access pay "early," when you want it
+ Paid training and performance-based incentives
+ Lucrative employee referral bonus opportunities
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
USA, OH, Work-at-Home
Language Requirements:
Time Type:
Full time
?Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents ( to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here ( .
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
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Seasonal Healthcare Trainer
Posted 8 days ago
Job Viewed
Job Description
What You'll be Doing
Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you'll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. You'll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.
You'll report to the Training Manager. We're looking for a Trainer to welcome and excite new hires as they start their new careers.
**During a Typical Day, You'll**
+ Inspire and motivate learners to reach for amazing
+ Mentor and coach new hires within client training goals and time frames
+ Bring your interest in helping others to start their career journeys successfully
+ Deliver high-quality client product training
**What You Bring to the Role**
+ High school diploma or equivalent
+ 6 months or more in training and adult learning or call center experience
+ Team building and nurturing an inclusive learning environment
+ Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks
+ Computer experience with MS Office, customer relationship management applications, and learning management systems.
**Compensation and Benefits**
+ The anticipated range for individuals expressing interest in this position is $19-$21/hr.
+ Visit for more information.
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community-minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Ask us about our paid time off (PTO) and wellness and healthcare benefits
+ And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Seasonal Healthcare Trainer_
**Location:** _TX-Austin_
**Requisition ID:** _045ZT_
Senior Product Manager, Healthcare AI Medical Coding
Posted 8 days ago
Job Viewed
Job Description
Oracle Clinical AI Assistant (CAA) enables providers to demonstrate the power of
generative AI together with voice commands to reduce manual documentation and
clinical tasks, so they can focus more attention on patient care.
Our diverse team of creators and inventors are building the future of
conversational clinical interfaces, making real improvements in the lives of people
across the world. We are seeking an experienced Product Manager with a vision
and experience in healthcare for improving providers' productivity and developing
AI products that contribute to reducing their burnout. This PM, with deep
experience in Electronic Health Records (EHR) will drive the features and
capabilities of products.
Lead the vision, design, and execution of provider-facing products
by identifying inefficiencies in healthcare coding and optimizing them with AI.
Drive AI-driven solutions to streamline workflows, enhance outcomes, and reduce
cognitive load for clinicians, ProFee coders, and HIM coders. Collaborate closely
with engineering, AI, and clinical teams to validate use cases, develop PRDs, and
track project success. This role demands daily engagement with senior
engineering and AI leaders, as well as clinicians, to ensure strategic alignment
and maximum impact.
**Responsibilities**
To be considered for a Healthcare Coding AI Product Manager position, below must be met.
+ Inbound Product Management: 5+ years of experience in inbound product management.§Product Leadership: 5+ years of leading product vision, strategy, and execution to align with business goals.
+ Industry-Specific Expertise: 5+ years in product management focused on autonomous coding, HIM coding, or mid-revenue cycle products.
+ Healthcare Knowledge: Strong familiarity with healthcare terminology and ontology.
+ Product Vision & Strategy: Identify key trends and pain points in healthcare coding, from documentation to billing. Drive AI innovation to deliver value, defining key value propositions, ROI, and business cases.
+ Customer & Market Insights: Leverage deep customer insights to differentiate the product and assess strategic and economic impact.
+ Product Roadmap: Plan and define the roadmap based on customer research, usability studies, and market analysis.
+ Alignment & Communication: Develop clear engineering requirements, track development, and validate features with customers.
+ Execution Management: Collaborate with engineering to prioritize the backlog, define feature stories, and manage sprint execution.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $74,700 to $178,100 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.