10 Healthcare jobs in Il
Healthcare Tech (CNA) - Proctor - Senior Behavioral Health
61639 Peoria, Illinois
Carle Health
Posted 3 days ago
Job Viewed
Job Description
Overview
To assist Registered Nurses and Licensed Practical Nurses in the provision of patient care by performing assigned patient care and unit maintenance activities
Qualifications
Performs Patient Care Activities as delegated by the Nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met.
Uses time, supplies, and other resources productively to promote responsive and cost-effective care for our patients. Performs unit maintenance duties/errands to ensure a clean, neatly organized, efficiently operating unit.
Assumes personal responsibility for patient, environmental and personal safety score:
About Us
The compensation range for this position is $17.89per hour - $28.98per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
To assist Registered Nurses and Licensed Practical Nurses in the provision of patient care by performing assigned patient care and unit maintenance activities
Qualifications
Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA), Education: H.S. Diploma/GED (Required), Work Experience: Successful completion of Carle's HCT In Training Program; Relevant medical military training; Completion of CNA coursework within past 24 months; Certified Nursing Assistant (CNA); At least one semester of nursing clinical experience; Worked as CNA within past 24 months
ResponsibilitiesPerforms Patient Care Activities as delegated by the Nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met.
- Knowledgeable and skilled in applicable procedures in providing care.
- Provides hygiene needs of assigned patients (AM/PM care, oral hygiene and denture care, perineal care, shampoo, bathing, shaving, care of TED/SCD hose.)
- Provides nutritional needs of assigned patients. (Tray distribution, setting up trays, offering supplements, feeding, adding tube feeding and recording intake.)
- Provides elimination needs of assigned patient. (Foley care, bowel movements, bladder training, enemas, and external catheters; records output.)
- Provides skin care of assigned patients. (turning, positioning, recognition and prevention of skin breakdown, operation of special beds, nail care, and back rubs.)
- Provides comfort measures (Proper positioning, back rubs, oral care, wrinkle free bed sheets and ensuring that bedside table, water pitcher, urinal are within reach.)
- Provides activity needs of assigned patients (i.e. dangling, turning, chair, ambulating, walker, and crutches).
- Performs measurements of assigned patients (I&O, hemoccult, gastrocult, TPR, B/P, weights, empty drains, abdominal girth, hose measurements).
- Performs additional skills as directed and supervised by the nurse, after training and certification, i.e. intermittent urinary catheterization and clean dressing changes (varies by unit or area).
- Assists with admission, transfer, and discharge of patient.
- Completes assigned aspects of admission process including vital signs, height and weight, room setup, room orientation, assists patient to bed, assures call light available etc.
- Sets up equipment for care (IV poles, admission kit, others)
- Stores and transfers belongings (dentures, hearing aids, glasses and other personal items).
- Packs up all patient belongings at discharge.
- Achieves patient satisfaction when providing patient care.
- Makes rounds minimally every two hours to assure that patients are comfortable, positioned properly, call light available, room orderly.
- Patient needs are met and satisfaction of care is expressed
- Demonstrates ability to anticipate patient needs
- Answers all call lights promptly
- Respects privacy
- Reports pertinent patient information to the nurse assigned to the patient in a timely manner.
- Documentation is completed prior to leaving shift.
Uses time, supplies, and other resources productively to promote responsive and cost-effective care for our patients. Performs unit maintenance duties/errands to ensure a clean, neatly organized, efficiently operating unit.
- Completes care while conserving resources.
- Completes work within assigned shift.
- Overtime used only as requested by Director/Unit Leader/Lead RN/ Shift Coordinator.
- Prevents waste of supplies and linen.
- Checks patient room for unused equipment/supplies and returns to SPD promptly.
- Assists with patient lifting in a timely manner.
- Demonstrates ability to organize and prioritize work with changes as directed by the nurse.
- Uses slow time to improve unit appearance and accept additional assignments.
- Assists others in assignment completion.
- Willingly responds to requests by nursing staff accepting delegated duties from the Registered Professional Nurse and Licensed Practical Nurse.
- Performs unit maintenance duties
- Maintains neat and safe patient environment, including bedside table, bathrooms, wastebaskets, bedpans, and specipans.
- Assures discontinued equipment is removed from patient rooms.
- Completes assigned maintenance tasks such as: cleaning of kitchen, refrigerators, utility rooms, IV poles, carts, making charts, and distributing SPD items.
- Ensures adequate stock of BSI supplies in all rooms.
- Knowledgeable of SPD exchange cart system and consistently charges out supplies used.
- Performs errands as requested
- Knowledgeable of locations of various support areas.
- Responds promptly to urgent requests.
Assumes personal responsibility for patient, environmental and personal safety score:
- Provides for safety measures of assigned patients (lifting, transfers, side rails, bed checks, call lights, gait belt use, back safety, slide board, use of restraints.)
- Maintains clear hallways and doorways on an ongoing basis.
- Uses protective equipment appropriately.
- Always washes hands between patients and procedures.
- Practices good body mechanics, getting assistance as needed to protect patient and own safety.
- Promptly reports unsafe equipment of risky situations.
- Alert and responsive to all alarms/call lights.
- Demonstrates a practical problem-solving approach to patient moving and handling issues
- Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment.
- Assists in achieving department goals and objectives.
- Utilizes teamwork effort to maintain positive patient perceptions in the areas of promptness, friendliness, attitude to call, took problem seriously, attention to special needs, temperature of foods, noise level, temperature of the room, attitude towards visitors, and concern for privacy.
- Attends educational offerings to validate skills and maintain current knowledge of patient care.
- Gives and receives peer evaluation constructively.
- Recognizes unit as three interrelated shifts, supporting changes and assisting with staffing needs.
- Is knowledgeable of quality assurance indicators and assists in improvement of patient care, such as ID bands, patient falls, and infection control.
- Values demonstrated with patient and families.
- Displays warmth, concern, and respect for patients and their families.
- Respects patient's and family's privacy.
- Responds promptly to patient and family requests. Alerts the nurse promptly when his/her intervention is required.
- Timely response to call lights.
- Explains procedures, etc. to patient and family within the nursing assistant scope such as mealtimes, a.m. care delivery.
- Demonstrates values with unit staff/other hospital personnel.
- Conveys warmth, concern, and respect for all hospital personnel.
- Responsive to requests and concerns from other personnel.
- Communication with others is open, honest and respectful.
- Interacts constructively and supportively with other personnel.
- Recognizes role others play in providing care to the patient.
- Provides pertinent information on assigned patients to the nurse during the shift and as requested.
- Assists peers in assignment completion.
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.
Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information:
Compensation and BenefitsThe compensation range for this position is $17.89per hour - $28.98per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
View Now
0
Healthcare Tech (CNA) - Methodist - Oncology
61639 Peoria, Illinois
Carle Health
Posted today
Job Viewed
Job Description
Overview
To assist Registered Nurses and Licensed Practical Nurses in the provision of patient care by performing assigned patient care and unit maintenance activities.
Qualifications
Performs Patient Care Activities as delegated by the Nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met.
Knowledgeable and skilled in applicable procedures in providing care.
Provides hygiene needs of assigned patients (AM/PM care, oral hygiene and denture care, perineal care, shampoo, bathing, shaving, care of TED/SCD
hose.)
Provides nutritional needs of assigned patients. (Tray distribution, setting up trays, offering supplements, feeding, adding tube feeding and recording
intake.)
Provides elimination needs of assigned patient. (Foley care, bowel movements, bladder training, enemas, and external catheters; records output.)
Provides skin care of assigned patients. (turning, positioning, recognition and prevention of skin breakdown, operation of special beds, nail care, and
back rubs.)
Provides comfort measures (Proper positioning, back rubs, oral care, wrinkle free bed sheets and ensuring that bedside table, water pitcher, urinal are
within reach.)
Provides activity needs of assigned patients (i.e. dangling, turning, chair, ambulating, walker, and crutches).
Performs measurements of assigned patients (I&O, hemoccult, gastrocult, TPR, B/P, weights, empty drains, abdominal girth, hose measurements).
Performs additional skills as directed and supervised by the nurse, after training and certification, i.e. intermittent urinary catheterization and clean
dressing changes (varies by unit or area).
Assists with admission, transfer, and discharge of patient.
Completes assigned aspects of admission process including vital signs, height and weight, room setup, room orientation, assists patient to bed, assures
call light available etc.
Sets up equipment for care (IV poles, admission kit, others)
Stores and transfers belongings (dentures, hearing aids, glasses and other personal items).
Packs up all patient belongings at discharge.
Achieves patient satisfaction when providing patient care.
Makes rounds minimally every two hours to assure that patients are comfortable, positioned properly, call light available, room orderly.
Patient needs are met and satisfaction of care is expressed
Demonstrates ability to anticipate patient needs
Answers all call lights promptly
Respects privacy
Reports pertinent patient information to the nurse assigned to the patient in a timely manner.
Documentation is completed prior to leaving shift. Uses time, supplies, and other resources productively to promote responsive and cost effective care for our patients. Performs unit maintenance duties/errands to ensure a clean, neatly organized, efficiently operating unit.
Completes care while conserving resources.
Completes work within assigned shift.
Overtime used only as requested by Director/Unit Leader/Lead RN/ Shift Coordinator.
Prevents waste of supplies and linen.
Checks patient room for unused equipment/supplies and returns to SPD promptly.
Assists with patient lifting in a timely manner.
Demonstrates ability to organize and prioritize work with changes as directed by the nurse.
Uses slow time to improve unit appearance and accept additional assignments.
Assists others in assignment completion.
Willingly responds to requests by nursing staff accepting delegated duties from the Registered Professional Nurse and Licensed Practical Nurse.
Performs unit maintenance duties
Maintains neat and safe patient environment, including bedside table, bathrooms, wastebaskets, bedpans, and specipans.
Assures discontinued equipment is removed from patient rooms.
Completes assigned maintenance tasks such as: cleaning of kitchen, refrigerators, utility rooms, IV poles, carts, making charts, and distributing SPD
items.
Ensures adequate stock of BSI supplies in all rooms.
Knowledgeable of SPD exchange cart system and consistently charges out supplies used.
Performs errands as requested
Knowledgeable of locations of various support areas.
Responds promptly to urgent requests. Assumes personal responsibility for patient, environmental and personal safety.
Provides for safety measures of assigned patients (lifting, transfers, side rails, bed checks, call lights, gait belt use, back safety, slide board, use of restraints.)
Maintains clear hallways and doorways on an ongoing basis.
Uses protective equipment appropriately.
Always washes hands between patients and procedures.
Practices good body mechanics, getting assistance as needed to protect patient and own safety.
Promptly reports unsafe equipment of risky situations.
Alert and responsive to all alarms/call lights.
Demonstrates a practical problem solving approach to patient moving and handling issues
Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment. Through teamwork and effective communication, contributes toward a department environment that promotes customer and employee satisfaction.
Assists in achieving department goals and objectives.
Utilizes teamwork effort to maintain positive patient perceptions in the areas of promptness, friendliness, attitude to call, took problem seriously, attention to special needs, temperature of foods, noise level, temperature of the room, attitude towards visitors, and concern for privacy.
Attends educational offerings to validate skills and maintain current knowledge of patient care.
Gives and receives peer evaluation constructively.
Recognizes unit as three interrelated shifts, supporting changes and assisting with staffing needs.
Is knowledgeable of quality assurance indicators and assists in improvement of patient care, such as ID bands, patient falls, and infection control.
People-to-People philosophy demonstrated with patient and families.
Displays warmth, concern, and respect for patients and their families.
Respects patient's and family's privacy.
Responds promptly to patient and family requests. Alerts the nurse promptly when his/her intervention is required.
Timely response to call lights.
Explains procedures, etc. to patient and family within the nursing assistant scope such as meal times, a.m. care delivery.
Demonstrates People-to-People Philosophy with unit staff/other hospital personnel.
Conveys warmth, concern, and respect for all hospital personnel.
Responsive to requests and concerns from other personnel.
Communication with others is open, honest and respectful.
Interacts constructively and supportively with other personnel.
Recognizes role others play in providing care to the patient.
Provides pertinent information on assigned patients to the nurse during the shift and as requested.
Assists peers in assignment completion.
About Us
The compensation range for this position is $17.89per hour - $28.98per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
To assist Registered Nurses and Licensed Practical Nurses in the provision of patient care by performing assigned patient care and unit maintenance activities.
Qualifications
Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA), Education: H.S. Diploma/GED (Required), Work Experience: Successful completion of Carle's HCT In Training Program; Relevant medical military training; Completion of CNA coursework within past 24 months; Certified Nursing Assistant (CNA); At least one semester of nursing clinical experience; Worked as CNA within past 24 months
ResponsibilitiesPerforms Patient Care Activities as delegated by the Nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met.
Knowledgeable and skilled in applicable procedures in providing care.
Provides hygiene needs of assigned patients (AM/PM care, oral hygiene and denture care, perineal care, shampoo, bathing, shaving, care of TED/SCD
hose.)
Provides nutritional needs of assigned patients. (Tray distribution, setting up trays, offering supplements, feeding, adding tube feeding and recording
intake.)
Provides elimination needs of assigned patient. (Foley care, bowel movements, bladder training, enemas, and external catheters; records output.)
Provides skin care of assigned patients. (turning, positioning, recognition and prevention of skin breakdown, operation of special beds, nail care, and
back rubs.)
Provides comfort measures (Proper positioning, back rubs, oral care, wrinkle free bed sheets and ensuring that bedside table, water pitcher, urinal are
within reach.)
Provides activity needs of assigned patients (i.e. dangling, turning, chair, ambulating, walker, and crutches).
Performs measurements of assigned patients (I&O, hemoccult, gastrocult, TPR, B/P, weights, empty drains, abdominal girth, hose measurements).
Performs additional skills as directed and supervised by the nurse, after training and certification, i.e. intermittent urinary catheterization and clean
dressing changes (varies by unit or area).
Assists with admission, transfer, and discharge of patient.
Completes assigned aspects of admission process including vital signs, height and weight, room setup, room orientation, assists patient to bed, assures
call light available etc.
Sets up equipment for care (IV poles, admission kit, others)
Stores and transfers belongings (dentures, hearing aids, glasses and other personal items).
Packs up all patient belongings at discharge.
Achieves patient satisfaction when providing patient care.
Makes rounds minimally every two hours to assure that patients are comfortable, positioned properly, call light available, room orderly.
Patient needs are met and satisfaction of care is expressed
Demonstrates ability to anticipate patient needs
Answers all call lights promptly
Respects privacy
Reports pertinent patient information to the nurse assigned to the patient in a timely manner.
Documentation is completed prior to leaving shift. Uses time, supplies, and other resources productively to promote responsive and cost effective care for our patients. Performs unit maintenance duties/errands to ensure a clean, neatly organized, efficiently operating unit.
Completes care while conserving resources.
Completes work within assigned shift.
Overtime used only as requested by Director/Unit Leader/Lead RN/ Shift Coordinator.
Prevents waste of supplies and linen.
Checks patient room for unused equipment/supplies and returns to SPD promptly.
Assists with patient lifting in a timely manner.
Demonstrates ability to organize and prioritize work with changes as directed by the nurse.
Uses slow time to improve unit appearance and accept additional assignments.
Assists others in assignment completion.
Willingly responds to requests by nursing staff accepting delegated duties from the Registered Professional Nurse and Licensed Practical Nurse.
Performs unit maintenance duties
Maintains neat and safe patient environment, including bedside table, bathrooms, wastebaskets, bedpans, and specipans.
Assures discontinued equipment is removed from patient rooms.
Completes assigned maintenance tasks such as: cleaning of kitchen, refrigerators, utility rooms, IV poles, carts, making charts, and distributing SPD
items.
Ensures adequate stock of BSI supplies in all rooms.
Knowledgeable of SPD exchange cart system and consistently charges out supplies used.
Performs errands as requested
Knowledgeable of locations of various support areas.
Responds promptly to urgent requests. Assumes personal responsibility for patient, environmental and personal safety.
Provides for safety measures of assigned patients (lifting, transfers, side rails, bed checks, call lights, gait belt use, back safety, slide board, use of restraints.)
Maintains clear hallways and doorways on an ongoing basis.
Uses protective equipment appropriately.
Always washes hands between patients and procedures.
Practices good body mechanics, getting assistance as needed to protect patient and own safety.
Promptly reports unsafe equipment of risky situations.
Alert and responsive to all alarms/call lights.
Demonstrates a practical problem solving approach to patient moving and handling issues
Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment. Through teamwork and effective communication, contributes toward a department environment that promotes customer and employee satisfaction.
Assists in achieving department goals and objectives.
Utilizes teamwork effort to maintain positive patient perceptions in the areas of promptness, friendliness, attitude to call, took problem seriously, attention to special needs, temperature of foods, noise level, temperature of the room, attitude towards visitors, and concern for privacy.
Attends educational offerings to validate skills and maintain current knowledge of patient care.
Gives and receives peer evaluation constructively.
Recognizes unit as three interrelated shifts, supporting changes and assisting with staffing needs.
Is knowledgeable of quality assurance indicators and assists in improvement of patient care, such as ID bands, patient falls, and infection control.
People-to-People philosophy demonstrated with patient and families.
Displays warmth, concern, and respect for patients and their families.
Respects patient's and family's privacy.
Responds promptly to patient and family requests. Alerts the nurse promptly when his/her intervention is required.
Timely response to call lights.
Explains procedures, etc. to patient and family within the nursing assistant scope such as meal times, a.m. care delivery.
Demonstrates People-to-People Philosophy with unit staff/other hospital personnel.
Conveys warmth, concern, and respect for all hospital personnel.
Responsive to requests and concerns from other personnel.
Communication with others is open, honest and respectful.
Interacts constructively and supportively with other personnel.
Recognizes role others play in providing care to the patient.
Provides pertinent information on assigned patients to the nurse during the shift and as requested.
Assists peers in assignment completion.
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.
Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information:
Compensation and BenefitsThe compensation range for this position is $17.89per hour - $28.98per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
View Now
1
Healthcare Tech (CNA) - Methodist - Surgical Unit
61639 Peoria, Illinois
Carle Health
Posted today
Job Viewed
Job Description
Overview
To assist Registered Nurses and Licensed Practical Nurses in the provision of patient care by performing assigned patient care and unit maintenance activities.
Qualifications
Performs Patient Care Activities as delegated by the Nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met.
Knowledgeable and skilled in applicable procedures in providing care.
Provides hygiene needs of assigned patients (AM/PM care, oral hygiene and denture care, perineal care, shampoo, bathing, shaving, care of TED/SCD
hose.)
Provides nutritional needs of assigned patients. (Tray distribution, setting up trays, offering supplements, feeding, adding tube feeding and recording
intake.)
Provides elimination needs of assigned patient. (Foley care, bowel movements, bladder training, enemas, and external catheters; records output.)
Provides skin care of assigned patients. (turning, positioning, recognition and prevention of skin breakdown, operation of special beds, nail care, and
back rubs.)
Provides comfort measures (Proper positioning, back rubs, oral care, wrinkle free bed sheets and ensuring that bedside table, water pitcher, urinal are
within reach.)
Provides activity needs of assigned patients (i.e. dangling, turning, chair, ambulating, walker, and crutches).
Performs measurements of assigned patients (I&O, hemoccult, gastrocult, TPR, B/P, weights, empty drains, abdominal girth, hose measurements).
Performs additional skills as directed and supervised by the nurse, after training and certification, i.e. intermittent urinary catheterization and clean
dressing changes (varies by unit or area).
Assists with admission, transfer, and discharge of patient.
Completes assigned aspects of admission process including vital signs, height and weight, room setup, room orientation, assists patient to bed, assures
call light available etc.
Sets up equipment for care (IV poles, admission kit, others)
Stores and transfers belongings (dentures, hearing aids, glasses and other personal items).
Packs up all patient belongings at discharge.
Achieves patient satisfaction when providing patient care.
Makes rounds minimally every two hours to assure that patients are comfortable, positioned properly, call light available, room orderly.
Patient needs are met and satisfaction of care is expressed
Demonstrates ability to anticipate patient needs
Answers all call lights promptly
Respects privacy
Reports pertinent patient information to the nurse assigned to the patient in a timely manner.
Documentation is completed prior to leaving shift. Uses time, supplies, and other resources productively to promote responsive and cost effective care for our patients. Performs unit maintenance duties/errands to ensure a clean, neatly organized, efficiently operating unit.
Completes care while conserving resources.
Completes work within assigned shift.
Overtime used only as requested by Director/Unit Leader/Lead RN/ Shift Coordinator.
Prevents waste of supplies and linen.
Checks patient room for unused equipment/supplies and returns to SPD promptly.
Assists with patient lifting in a timely manner.
Demonstrates ability to organize and prioritize work with changes as directed by the nurse.
Uses slow time to improve unit appearance and accept additional assignments.
Assists others in assignment completion.
Willingly responds to requests by nursing staff accepting delegated duties from the Registered Professional Nurse and Licensed Practical Nurse.
Performs unit maintenance duties
Maintains neat and safe patient environment, including bedside table, bathrooms, wastebaskets, bedpans, and specipans.
Assures discontinued equipment is removed from patient rooms.
Completes assigned maintenance tasks such as: cleaning of kitchen, refrigerators, utility rooms, IV poles, carts, making charts, and distributing SPD
items.
Ensures adequate stock of BSI supplies in all rooms.
Knowledgeable of SPD exchange cart system and consistently charges out supplies used.
Performs errands as requested
Knowledgeable of locations of various support areas.
Responds promptly to urgent requests. Assumes personal responsibility for patient, environmental and personal safety.
Provides for safety measures of assigned patients (lifting, transfers, side rails, bed checks, call lights, gait belt use, back safety, slide board, use of restraints.)
Maintains clear hallways and doorways on an ongoing basis.
Uses protective equipment appropriately.
Always washes hands between patients and procedures.
Practices good body mechanics, getting assistance as needed to protect patient and own safety.
Promptly reports unsafe equipment of risky situations.
Alert and responsive to all alarms/call lights.
Demonstrates a practical problem solving approach to patient moving and handling issues
Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment. Through teamwork and effective communication, contributes toward a department environment that promotes customer and employee satisfaction.
Assists in achieving department goals and objectives.
Utilizes teamwork effort to maintain positive patient perceptions in the areas of promptness, friendliness, attitude to call, took problem seriously, attention to special needs, temperature of foods, noise level, temperature of the room, attitude towards visitors, and concern for privacy.
Attends educational offerings to validate skills and maintain current knowledge of patient care.
Gives and receives peer evaluation constructively.
Recognizes unit as three interrelated shifts, supporting changes and assisting with staffing needs.
Is knowledgeable of quality assurance indicators and assists in improvement of patient care, such as ID bands, patient falls, and infection control.
Values demonstrated with patient and families.
Displays warmth, concern, and respect for patients and their families.
Respects patient's and family's privacy.
Responds promptly to patient and family requests. Alerts the nurse promptly when his/her intervention is required.
Timely response to call lights.
Explains procedures, etc. to patient and family within the nursing assistant scope such as meal times, a.m. care delivery.
Demonstrates values with unit staff/other hospital personnel.
Conveys warmth, concern, and respect for all hospital personnel.
Responsive to requests and concerns from other personnel.
Communication with others is open, honest and respectful.
Interacts constructively and supportively with other personnel.
Recognizes role others play in providing care to the patient.
Provides pertinent information on assigned patients to the nurse during the shift and as requested.
Assists peers in assignment completion.
About Us
The compensation range for this position is $17.89per hour - $28.98per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
To assist Registered Nurses and Licensed Practical Nurses in the provision of patient care by performing assigned patient care and unit maintenance activities.
Qualifications
Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA), Education: H.S. Diploma/GED (Required), Work Experience: Successful completion of Carle's HCT In Training Program; Relevant medical military training; Completion of CNA coursework within past 24 months; Certified Nursing Assistant (CNA); At least one semester of nursing clinical experience; Worked as CNA within past 24 months
ResponsibilitiesPerforms Patient Care Activities as delegated by the Nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met.
Knowledgeable and skilled in applicable procedures in providing care.
Provides hygiene needs of assigned patients (AM/PM care, oral hygiene and denture care, perineal care, shampoo, bathing, shaving, care of TED/SCD
hose.)
Provides nutritional needs of assigned patients. (Tray distribution, setting up trays, offering supplements, feeding, adding tube feeding and recording
intake.)
Provides elimination needs of assigned patient. (Foley care, bowel movements, bladder training, enemas, and external catheters; records output.)
Provides skin care of assigned patients. (turning, positioning, recognition and prevention of skin breakdown, operation of special beds, nail care, and
back rubs.)
Provides comfort measures (Proper positioning, back rubs, oral care, wrinkle free bed sheets and ensuring that bedside table, water pitcher, urinal are
within reach.)
Provides activity needs of assigned patients (i.e. dangling, turning, chair, ambulating, walker, and crutches).
Performs measurements of assigned patients (I&O, hemoccult, gastrocult, TPR, B/P, weights, empty drains, abdominal girth, hose measurements).
Performs additional skills as directed and supervised by the nurse, after training and certification, i.e. intermittent urinary catheterization and clean
dressing changes (varies by unit or area).
Assists with admission, transfer, and discharge of patient.
Completes assigned aspects of admission process including vital signs, height and weight, room setup, room orientation, assists patient to bed, assures
call light available etc.
Sets up equipment for care (IV poles, admission kit, others)
Stores and transfers belongings (dentures, hearing aids, glasses and other personal items).
Packs up all patient belongings at discharge.
Achieves patient satisfaction when providing patient care.
Makes rounds minimally every two hours to assure that patients are comfortable, positioned properly, call light available, room orderly.
Patient needs are met and satisfaction of care is expressed
Demonstrates ability to anticipate patient needs
Answers all call lights promptly
Respects privacy
Reports pertinent patient information to the nurse assigned to the patient in a timely manner.
Documentation is completed prior to leaving shift. Uses time, supplies, and other resources productively to promote responsive and cost effective care for our patients. Performs unit maintenance duties/errands to ensure a clean, neatly organized, efficiently operating unit.
Completes care while conserving resources.
Completes work within assigned shift.
Overtime used only as requested by Director/Unit Leader/Lead RN/ Shift Coordinator.
Prevents waste of supplies and linen.
Checks patient room for unused equipment/supplies and returns to SPD promptly.
Assists with patient lifting in a timely manner.
Demonstrates ability to organize and prioritize work with changes as directed by the nurse.
Uses slow time to improve unit appearance and accept additional assignments.
Assists others in assignment completion.
Willingly responds to requests by nursing staff accepting delegated duties from the Registered Professional Nurse and Licensed Practical Nurse.
Performs unit maintenance duties
Maintains neat and safe patient environment, including bedside table, bathrooms, wastebaskets, bedpans, and specipans.
Assures discontinued equipment is removed from patient rooms.
Completes assigned maintenance tasks such as: cleaning of kitchen, refrigerators, utility rooms, IV poles, carts, making charts, and distributing SPD
items.
Ensures adequate stock of BSI supplies in all rooms.
Knowledgeable of SPD exchange cart system and consistently charges out supplies used.
Performs errands as requested
Knowledgeable of locations of various support areas.
Responds promptly to urgent requests. Assumes personal responsibility for patient, environmental and personal safety.
Provides for safety measures of assigned patients (lifting, transfers, side rails, bed checks, call lights, gait belt use, back safety, slide board, use of restraints.)
Maintains clear hallways and doorways on an ongoing basis.
Uses protective equipment appropriately.
Always washes hands between patients and procedures.
Practices good body mechanics, getting assistance as needed to protect patient and own safety.
Promptly reports unsafe equipment of risky situations.
Alert and responsive to all alarms/call lights.
Demonstrates a practical problem solving approach to patient moving and handling issues
Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment. Through teamwork and effective communication, contributes toward a department environment that promotes customer and employee satisfaction.
Assists in achieving department goals and objectives.
Utilizes teamwork effort to maintain positive patient perceptions in the areas of promptness, friendliness, attitude to call, took problem seriously, attention to special needs, temperature of foods, noise level, temperature of the room, attitude towards visitors, and concern for privacy.
Attends educational offerings to validate skills and maintain current knowledge of patient care.
Gives and receives peer evaluation constructively.
Recognizes unit as three interrelated shifts, supporting changes and assisting with staffing needs.
Is knowledgeable of quality assurance indicators and assists in improvement of patient care, such as ID bands, patient falls, and infection control.
Values demonstrated with patient and families.
Displays warmth, concern, and respect for patients and their families.
Respects patient's and family's privacy.
Responds promptly to patient and family requests. Alerts the nurse promptly when his/her intervention is required.
Timely response to call lights.
Explains procedures, etc. to patient and family within the nursing assistant scope such as meal times, a.m. care delivery.
Demonstrates values with unit staff/other hospital personnel.
Conveys warmth, concern, and respect for all hospital personnel.
Responsive to requests and concerns from other personnel.
Communication with others is open, honest and respectful.
Interacts constructively and supportively with other personnel.
Recognizes role others play in providing care to the patient.
Provides pertinent information on assigned patients to the nurse during the shift and as requested.
Assists peers in assignment completion.
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.
Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information:
Compensation and BenefitsThe compensation range for this position is $17.89per hour - $28.98per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
View Now
2
Healthcare Customer Service Representative
Il, Illinois
Teleperformance USA
Posted today
Job Viewed
Job Description
**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY**
**Your Responsibilities**
**Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
+ **Ability to work remotely in a virtual team environment**
+ **6 months Customer service experience preferred**
+ **Over 18 years of age**
+ **Ability to type 25 wpm**
+ **High School Graduate or GED**
+ **Comfort with desktop computer system**
+ **Proven oral & written communication skills**
+ **Logical problem-solving skills**
+ **Ability to navigate Windows operating systems**
+ **Organization and work prioritization skills**
**Work from Home Requirements:**
+ **Internet Connection Requirements:**
+ **Minimum subscribed download rate equal or exceeds 12.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 3.0 Mbps**
+ **ISP must have no packet loss and ping under 50ms**
+ **Proof of internet speed required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**TP is an Equal Opportunity Employer**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY**
**Your Responsibilities**
**Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
+ **Ability to work remotely in a virtual team environment**
+ **6 months Customer service experience preferred**
+ **Over 18 years of age**
+ **Ability to type 25 wpm**
+ **High School Graduate or GED**
+ **Comfort with desktop computer system**
+ **Proven oral & written communication skills**
+ **Logical problem-solving skills**
+ **Ability to navigate Windows operating systems**
+ **Organization and work prioritization skills**
**Work from Home Requirements:**
+ **Internet Connection Requirements:**
+ **Minimum subscribed download rate equal or exceeds 12.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 3.0 Mbps**
+ **ISP must have no packet loss and ping under 50ms**
+ **Proof of internet speed required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**TP is an Equal Opportunity Employer**
View Now
3
Bi-lingual Healthcare Customer Service Rep - Remote
Il, Illinois
Teleperformance USA
Posted today
Job Viewed
Job Description
**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.**
**Must be fluent in both English and Spanish.**
**Your Responsibilities**
**Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
+ **Ability to work remotely in a virtual team environment**
+ **6 months Customer service experience preferred**
+ **Over 18 years of age**
+ **Ability to type 30 wpm**
+ **High School Graduate or GED**
+ **Comfort with desktop computer system**
+ **Proven oral & written communication skills**
+ **Logical problem-solving skills**
+ **Ability to navigate Windows operating systems**
+ **Organization and work prioritization skills**
**Work from Home Requirements:**
+ **Internet Requirements:**
+ **Minimum subscribed download rate equal or exceeds 30.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 10.0 Mbps**
+ **ISP must have no packet loss and ping under 50ms**
+ **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN**
+ **Proof of internet speed required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.**
**Must be fluent in both English and Spanish.**
**Your Responsibilities**
**Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
+ **Ability to work remotely in a virtual team environment**
+ **6 months Customer service experience preferred**
+ **Over 18 years of age**
+ **Ability to type 30 wpm**
+ **High School Graduate or GED**
+ **Comfort with desktop computer system**
+ **Proven oral & written communication skills**
+ **Logical problem-solving skills**
+ **Ability to navigate Windows operating systems**
+ **Organization and work prioritization skills**
**Work from Home Requirements:**
+ **Internet Requirements:**
+ **Minimum subscribed download rate equal or exceeds 30.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 10.0 Mbps**
+ **ISP must have no packet loss and ping under 50ms**
+ **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN**
+ **Proof of internet speed required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
View Now
4
Healthcare Customer Service Representative - Remote
Il, Illinois
Teleperformance USA
Posted today
Job Viewed
Job Description
**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.**
**Your Responsibilities**
**Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
+ **Ability to work remotely in a virtual team environment**
+ **6 months Customer service experience preferred**
+ **Over 18 years of age**
+ **Ability to type 30 wpm**
+ **High School Graduate or GED**
+ **Comfort with desktop computer system**
+ **Proven oral & written communication skills**
+ **Logical problem-solving skills**
+ **Ability to navigate Windows operating systems**
+ **Organization and work prioritization skills**
**Work from Home Requirements:**
+ **Internet Requirements:**
+ **Minimum subscribed download rate equal or exceeds 30.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 10.0 Mbps**
+ **ISP must have no packet loss and ping under 50ms**
+ **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN**
+ **Proof of internet speed required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.**
**Your Responsibilities**
**Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
+ **Ability to work remotely in a virtual team environment**
+ **6 months Customer service experience preferred**
+ **Over 18 years of age**
+ **Ability to type 30 wpm**
+ **High School Graduate or GED**
+ **Comfort with desktop computer system**
+ **Proven oral & written communication skills**
+ **Logical problem-solving skills**
+ **Ability to navigate Windows operating systems**
+ **Organization and work prioritization skills**
**Work from Home Requirements:**
+ **Internet Requirements:**
+ **Minimum subscribed download rate equal or exceeds 30.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 10.0 Mbps**
+ **ISP must have no packet loss and ping under 50ms**
+ **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN**
+ **Proof of internet speed required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
View Now
5
Healthcare Customer Service Representative - Remote
Il, Illinois
Teleperformance USA
Posted today
Job Viewed
Job Description
**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.**
**Your Responsibilities**
**Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
+ **Ability to work remotely in a virtual team environment**
+ **6 months Customer service experience preferred**
+ **Over 18 years of age**
+ **Ability to type 25 wpm**
+ **High School Graduate or GED**
+ **Comfort with desktop computer system**
+ **Proven oral & written communication skills**
+ **Logical problem-solving skills**
+ **Ability to navigate Windows operating systems**
+ **Organization and work prioritization skills**
**Work from Home Requirements:**
+ **Internet Requirements:**
+ **Minimum subscribed download rate equal or exceeds 15.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 5.0 Mbps**
+ **ISP must have no packet loss and ping under 50ms**
+ **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN**
+ **Proof of internet speed required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.**
**Your Responsibilities**
**Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns**
+ **Calmly attempt to resolve and de-escalate any issues**
+ **Escalate interactions when necessary and appropriate**
+ **Respond to requests for assistance and/or possible processing payments**
+ **Track all call related information for auditing and reporting purposes**
+ **Provide feedback on call issues**
+ **Upsell if required**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
+ **Ability to work remotely in a virtual team environment**
+ **6 months Customer service experience preferred**
+ **Over 18 years of age**
+ **Ability to type 25 wpm**
+ **High School Graduate or GED**
+ **Comfort with desktop computer system**
+ **Proven oral & written communication skills**
+ **Logical problem-solving skills**
+ **Ability to navigate Windows operating systems**
+ **Organization and work prioritization skills**
**Work from Home Requirements:**
+ **Internet Requirements:**
+ **Minimum subscribed download rate equal or exceeds 15.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 5.0 Mbps**
+ **ISP must have no packet loss and ping under 50ms**
+ **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN**
+ **Proof of internet speed required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
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RN Travel HealthCare Jobs: Nicu Rn Neonatal Travel Registered Nurse (Peoria)
Peoria, Illinois
TotalMed Staffing
Posted today
Job Viewed
Job Description
TotalMed Staffing is seeking a travel nurse RN NICU - Neonatal Intensive Care for a travel nursing job in Peoria, Illinois.
Job Description & Requirements
~ Specialty: NICU - Neonatal Intensive Care
~ Discipline: RN
~ Start Date: 08/04/2025
~ Duration: 13 weeks
~36 hours per week
~ Shift: 12 hours, nights
~ Employment Type: Travel
We are seeking a Registered Nurse-Neonatal for a travel assignment in Peoria Illinois.
Totalmed jobs Job ID #1901719. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Registered Nurse-Peoria in Illinois
About TotalMed Staffing
TotalMed is a Top Ten, travel nursing and healthcare staffing agency with the mission of igniting purpose in healthcare. The organization staffs nurses, therapists, pharmacists, and other clinicians of all specialties in all 50 states. They offer local and travel jobs and match caregivers with the right organization to assist both facilities and patients. As an organization, they focus on putting highly-skilled staff into facilities to ensure adequate staffing for a better patient experience.
TotalMed specializes in recruiting and placing healthcare professionals in travel, PRN, and permanent positions across the country in Nursing and Allied Health. Throughout 2020, the organization filled roles at even the most short-staffed facilities during the most challenging time in healthcare. By matching the right travel healthcare professional with the right organization, TotalMed continues to offer a lifeline to facilities and their patients.
Benefits
~ Weekly pay
~ Guaranteed Hours
~ Continuing Education
~401k retirement plan
~ Sick pay
~ Wellness and fitness programs
~ Referral bonus
~ Employee assistance programs
~ Medical benefits
~ Dental benefits
~ Vision benefits
~ Benefits start day 1
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