Customer Success Manager, Healthcare

84043 Lehi, Utah Reputation.com

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About Reputation

Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more.

About Reputation

Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more.

Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner , a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified as a Great Place to Work , reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike.

Why work at Reputation?

  • Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide.
  • We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022.
  • Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata.
  • The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations.
  • Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
  • Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
  • Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback

Do you have a passion for customer success and driving real value for some of the worlds biggest brands? Do you like working with high quality professionals in the areas of operations, product, engineering, design and marketing? Do you possess the sense of urgency and drive to serve clients in a rapidly growing enterprise software space? Reputation is looking for a proven Customer Success Manager with these skills.

The Customer Success Manager is a vital link between the brands we work with and the solutions we provide. They are expected to analyze our clients business objectives and the industry standards or trends to recommend actions that best achieve said business objectives. This role will help drive business growth by clearly setting direction, KPI establishment and making meaningful sense of the results.

Responsibilities

  • Responsible for $2M+ ARR (15+ accounts, MidMarket to Enterprise).
  • Strong understanding of Customer Success methodologies and frameworks (i.e., Customer Journey Mapping, Success Plans, etc.).
  • Ability to create and execute account strategies that align customer goals with Reputation's product offerings.
  • Serving as an internal advocate and strategic advisor throughout the customer lifecycle, empowering customers to maximize value through product adoption while fostering company growth.
  • Visualize and present key performance metrics to build success stories and convey value propositions ensuring customer satisfaction and renewal.
  • Build strong relationships and maintain frequent engagement with customer sponsors & stakeholders at all levels of the organization.
  • Ability to develop tailored plans for increasing product adoption within customer organizations, particularly when customers arent fully utilizing the products features.
  • Providing world-class customer service, through organization, urgency and strategy.
  • Collaborating effectively with sales, product, marketing and peers to maximize the customer experience.
  • Be a positive contributor to the team in order to maximize Reputation's short and long-term revenue targets.
  • Additional duties as assigned.

Qualifications

  • 3-5 years of experience in Customer Success, SaaS, strategic account management, and/or the healthcare industry.
  • Experience driving product adoption, renewals, upsells and mitigating churn risk.
  • Complex problem-solving skills and an analytical mind is a must, along with a consultative mindset and approach.
  • Serving as a trusted advisor to ensure customers overall performance. Aligning on customer business objectives and product/service offering.
  • Highly detail oriented, self-driven and eager to provide a superior customer service experience.
  • Ability to turn data into insights and action plans.
  • The big picture vision and professional communication skills required for enterprise clientele.
  • Customer Experience + Customer Outcomes = Customer Success.
  • Ability to work well under pressure, and find creative solutions to challenging problems.
  • Adapts to ambiguity, is open to new ideas, takes on new responsibilities, adjusts plans to meet changing needs.
  • Leading strategy for accounts during the entire customer life cycle.
  • Desire to excel and grow within the organization.
  • Bachelors Degree required.

When You Join Reputation, You Can Expect

  • Flexible working arrangements.
  • Career growth with paid training tuition opportunities.
  • Active Employee Resource Groups (ERGs) to engage with.
  • An equitable work environment.
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
  • At Reputation, were committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute.

Additionally, we offer a variety of benefits and perks, such as:

  • Flexible PTO for salary paid employees
  • Hourly employees accrue PTO based on tenure and receive 5 sick days annually, available day 1
  • 10 paid company holidays
  • 4 company paid , Recharge Days, which are wellness days off for the entire company
  • Health, dental and vision insurance
  • 401k
  • Paid Parental Leave for all eligible employees as of day 1 of employment
  • Employer paid short and long term disability and life insurance
  • Employee Assistance Program (EAP)
  • Access to a wide variety of unique perks and apps:
    • PerkSpot - Employee Discount Program
    • Wellhub (Gym Pass) - Access to wellbeing virtual apps, coaching and gym membership options
    • Carrot Fertility - Fertility & family forming, maternity, parenting, and hormonal health support
    • Omada - Virtual prevention and physical therapy program
    • Ladder -Life insurance to supplement outside of employer offering
    • SoFi - Financial wellbeing platform and 1:1 advice
    • Fetch - Pet insurance discount program
    • Spring Health for Guardian - Virtual mental health support
    • XP Health for Guardian (virtual eye-wear platform)
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.

Applicants only - No 3rd party agency candidates. Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Software Development

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Sr. Customer Success Manager, Healthcare

84043 Lehi, Utah Reputation.com

Posted today

Job Viewed

Tap Again To Close

Job Description

About Reputation

Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business' eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more.

Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner , a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified as a Great Place to Work , reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike.

Why work at Reputation?

  • Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide.

  • We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022.

  • Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata.

  • The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations.

  • Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

  • Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

  • Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback

Do you have a passion for customer success and driving real value for some of the world's biggest healthcare brands? Do you like working with high quality professionals in the areas of operations, product, engineering, design, and marketing? Do you possess the sense of urgency and drive to serve clients in a rapidly growing enterprise software space? Reputation is looking for a proven Senior Customer Success Manager with these skills.

The Senior Customer Success Manager, Healthcare is a vital link between the Healthcare and Life Sciences brands we work with and the solutions we provide. They are expected to analyze our clients' business objectives and the healthcare industry standards and trends to recommend actions to achieve client goals. This role will help drive business growth by clearly setting direction, KPI establishment, and making meaningful sense of the results.

Responsibilities :

  • Manage a portfolio of complex enterprise customers, representing high-ARR value that requires a high-touch, strategic engagement approach.

  • Serve as the primary strategic advisor and trusted partner to C-level and VP-level customer stakeholders.

  • Strong understanding of Customer Success methodologies and frameworks (i.e., Customer Journey Mapping, Success Plans, etc.).

  • Lead account strategy and multi-thread relationships with executives, product, marketing, and operational stakeholders.

  • Ability to create and execute account strategies that align customer goals with Reputation's product offerings.

  • Proven track record of achieving or exceeding quarterly performance metrics.

  • Ability to develop tailored plans for increasing product adoption within customer organizations, particularly when customers aren't fully utilizing the product's features.

  • Strong presentation skills in conducting Executive Business Reviews (EBRs) that showcase Reputation's value and outline future opportunities.

  • Alert yourself and develop strategic and pro-active action plans to address churn risks and upsell opportunities.

  • Visualize and present key performance metrics to build success stories and convey value propositions ensuring customer satisfaction and renewal.

  • Providing world-class customer service through organization, urgency, and strategy.

  • Collaborating effectively with sales, product, data science, and peers to maximize the customer experience.

  • Being a positive contributor to maximize Reputation's short and long-term revenue targets.

  • Additional duties as assigned.

Qualifications :

  • 5+ years of experience in Customer Success, SaaS, strategic account management, and/or the healthcare industry.

  • Experience driving product adoption, renewals, upsells and mitigating churn risk.

  • Complex problem-solving skills and an analytical mind is a must, along with a consultative mindset and approach.

  • Serving as a trusted advisor to ensure customer's overall performance. Aligning on customer business objectives and product/service offering.

  • Highly detail oriented, self-driven and eager to provide a superior customer service experience.

  • Ability to turn data into insights and action plans.

  • The "big picture" vision and professional communication skills required for enterprise clientele.

  • Customer Experience + Customer Outcomes = Customer Success.

  • Ability to work well under pressure, and find creative solutions to challenging problems.

  • Adapts to ambiguity, is open to new ideas, takes on new responsibilities, adjusts plans to meet changing needs.

  • Leading strategy for accounts during the entire customer life cycle.

  • Desire to excel and grow within the organization.

  • Bachelor's Degree required.

When you join Reputation, you can expect:

  • Flexible working arrangements.

  • Career growth with paid training tuition opportunities.

  • Active Employee Resource Groups (ERGs) to engage with.

  • An equitable work environment.

  • We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

  • At Reputation, we're committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute.

Additionally, we offer a variety of benefits and perks, such as:

  • Flexible PTO for salary paid employees

  • Hourly employees accrue PTO based on tenure and receive 5 sick days annually, available day 1

  • 10 paid company holidays

  • 4 company paid , "Recharge Days," which are wellness days off for the entire company

  • Health, dental and vision insurance

  • 401k

  • Paid Parental Leave for all eligible employees as of day 1 of employment

  • Employer paid short and long term disability and life insurance

  • Employee Assistance Program (EAP)

  • Access to a wide variety of unique perks and apps:

    • PerkSpot - Employee Discount Program

    • Wellhub (Gym Pass) - Access to wellbeing virtual apps, coaching and gym membership options

    • Carrot Fertility - Fertility & family forming, maternity, parenting, and hormonal health support

    • Omada - Virtual prevention and physical therapy program

    • Ladder -Life insurance to supplement outside of employer offering

    • SoFi - Financial wellbeing platform and 1:1 advice

    • Fetch - Pet insurance discount program

    • Spring Health for Guardian - Virtual mental health support

    • XP Health for Guardian (virtual eye-wear platform)

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.

View Now

Senior Analyst, Healthcare Analytics (Risk Adjustment) - REMOTE

84120 Eagle Mountain, Utah Molina Healthcare

Posted today

Job Viewed

Tap Again To Close

Job Description

**JOB DESCRIPTION**
**Job Summary**
This Sr. Analyst, Healthcare Analytics role will be responsible for work around Program Valuation on Molina's Risk Adjustment Actuarial team. Responsibilities include research, analysis and modeling of complex healthcare claims data, pharmacy data, lab data, and Risk Adjustment submissions data to evaluate healthcare intervention program performance. Develops and presents Risk Adjustment intervention ROI, incremental conditions captured, and other program performance reports including forecasts and makes recommendations based on relevant findings. Performs Health Plan strategic analysis and planning and coordinates across business units on Risk Adjustment Program Valuation and Strategic/Scoreable Action Items (SAIs) to meet business needs. Performs analysis across multiple states and lines of business (Medicare, Medicaid, Marketplace ACA).
**KNOWLEDGE/SKILLS/ABILITIES**
+ Compiling and organizing health care data using Databricks and Spark SQL, Notebooks, Workflows, Repositories, SQL Server Stored Procedures, SQL Server Integration Services (SSIS), and other analytic / programming tools as needed
+ Reporting includes Risk Adjustment program performance metrics, risk score and revenue impact, tracking of strategic/scorable action items, annual and quarterly forecasts, and regular deep dives to drive improvement in financial results
+ Take ownership with root cause analysis to maintain high integrity data and processes to minimize discrepancies and gaps
+ Create databases and reporting dashboards for monitoring, tracking and trending based on project specifications and applies automation as appropriate
+ Complete analysis and forecasting of risk adjustment intervention program values
+ Develop and demonstrate proficiency in running all applicable risk models including the various CMS models for Medicare Advantage members, the HHS model for Commercial ACA members, the CDPS model for Medicaid members, and others as needed
+ Must have a strong attention to detail and knowledge of data structure and programming
+ Performing financial analysis to assist in delivering optimal health care management and decision making
+ Understanding and applying data storage and data sharing best practices
+ Converting data into usable information that is easy to understand and provides insights needed to support strategic investment decisions
+ Research and develop reports and analyses for senior management and effectively and concisely communicate results and key takeaways
+ Collects and documents report / programming requirements from requestors to ensure appropriate creation of reports and analyses. Uses peer-to-peer review process and end-user consultation to reduce errors and rework
+ Practice strong judgement in carrying out work independently, consult with experts as needed and use available resources and reports to critique results
+ Manage multiple projects and consistently deliver results on time in a fast-paced environment with changing priorities
**JOB QUALIFICATIONS**
**Required Education**
Bachelor's Degree in Finance, Economics, Computer Science
**Required Experience**
+ 5-7 years increasingly complex database and data management responsibilities
+ 5-7 years of increasingly complex experience in quantifying, measuring, analyzing, and reporting financial/performance management metrics
+ Demonstrate Healthcare experience in Quantifying, Measuring and Analyzing Financial and Utilization Metrics of Healthcare
+ Advanced knowledge of SQL
+ Proficient in Excel and visualization tools such as Power BI, Tableau, or similar
**Preferred Experience**
Preferred experience in Medical Economics and Strong Knowledge of Performance Indicators:
+ Proactively identify and investigate complex suspect areas regarding risk adjustment initiatives, risk score lift, conditions captured, and program value
+ Initiate in-depth analysis of the suspect/problem areas and suggest a corrective action plan
+ Apply investigative skill and analytical methods to look behind the numbers, assess business impacts, and make recommendations through use of healthcare analytics, predictive modeling, etc.
+ Analysis and forecasting of program value and underlying population trends in risk adjustment to provide analytic support for finance, pricing and actuarial functions
+ Healthcare Analyst I or Financial/Accounting Analyst I experience desired
+ Multiple data systems and models
+ Data modelling and BI tools
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $77,969 - $155,508 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
View Now

Senior Analyst, Healthcare Analytics (Risk Adjustment) - REMOTE

84605 Provo, Utah Molina Healthcare

Posted today

Job Viewed

Tap Again To Close

Job Description

**JOB DESCRIPTION**
**Job Summary**
This Sr. Analyst, Healthcare Analytics role will be responsible for work around Program Valuation on Molina's Risk Adjustment Actuarial team. Responsibilities include research, analysis and modeling of complex healthcare claims data, pharmacy data, lab data, and Risk Adjustment submissions data to evaluate healthcare intervention program performance. Develops and presents Risk Adjustment intervention ROI, incremental conditions captured, and other program performance reports including forecasts and makes recommendations based on relevant findings. Performs Health Plan strategic analysis and planning and coordinates across business units on Risk Adjustment Program Valuation and Strategic/Scoreable Action Items (SAIs) to meet business needs. Performs analysis across multiple states and lines of business (Medicare, Medicaid, Marketplace ACA).
**KNOWLEDGE/SKILLS/ABILITIES**
+ Compiling and organizing health care data using Databricks and Spark SQL, Notebooks, Workflows, Repositories, SQL Server Stored Procedures, SQL Server Integration Services (SSIS), and other analytic / programming tools as needed
+ Reporting includes Risk Adjustment program performance metrics, risk score and revenue impact, tracking of strategic/scorable action items, annual and quarterly forecasts, and regular deep dives to drive improvement in financial results
+ Take ownership with root cause analysis to maintain high integrity data and processes to minimize discrepancies and gaps
+ Create databases and reporting dashboards for monitoring, tracking and trending based on project specifications and applies automation as appropriate
+ Complete analysis and forecasting of risk adjustment intervention program values
+ Develop and demonstrate proficiency in running all applicable risk models including the various CMS models for Medicare Advantage members, the HHS model for Commercial ACA members, the CDPS model for Medicaid members, and others as needed
+ Must have a strong attention to detail and knowledge of data structure and programming
+ Performing financial analysis to assist in delivering optimal health care management and decision making
+ Understanding and applying data storage and data sharing best practices
+ Converting data into usable information that is easy to understand and provides insights needed to support strategic investment decisions
+ Research and develop reports and analyses for senior management and effectively and concisely communicate results and key takeaways
+ Collects and documents report / programming requirements from requestors to ensure appropriate creation of reports and analyses. Uses peer-to-peer review process and end-user consultation to reduce errors and rework
+ Practice strong judgement in carrying out work independently, consult with experts as needed and use available resources and reports to critique results
+ Manage multiple projects and consistently deliver results on time in a fast-paced environment with changing priorities
**JOB QUALIFICATIONS**
**Required Education**
Bachelor's Degree in Finance, Economics, Computer Science
**Required Experience**
+ 5-7 years increasingly complex database and data management responsibilities
+ 5-7 years of increasingly complex experience in quantifying, measuring, analyzing, and reporting financial/performance management metrics
+ Demonstrate Healthcare experience in Quantifying, Measuring and Analyzing Financial and Utilization Metrics of Healthcare
+ Advanced knowledge of SQL
+ Proficient in Excel and visualization tools such as Power BI, Tableau, or similar
**Preferred Experience**
Preferred experience in Medical Economics and Strong Knowledge of Performance Indicators:
+ Proactively identify and investigate complex suspect areas regarding risk adjustment initiatives, risk score lift, conditions captured, and program value
+ Initiate in-depth analysis of the suspect/problem areas and suggest a corrective action plan
+ Apply investigative skill and analytical methods to look behind the numbers, assess business impacts, and make recommendations through use of healthcare analytics, predictive modeling, etc.
+ Analysis and forecasting of program value and underlying population trends in risk adjustment to provide analytic support for finance, pricing and actuarial functions
+ Healthcare Analyst I or Financial/Accounting Analyst I experience desired
+ Multiple data systems and models
+ Data modelling and BI tools
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $77,969 - $155,508 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
View Now

Senior Analyst, Healthcare Analytics (Risk Adjustment) - REMOTE

84097 Orem, Utah Molina Healthcare

Posted today

Job Viewed

Tap Again To Close

Job Description

**JOB DESCRIPTION**
**Job Summary**
This Sr. Analyst, Healthcare Analytics role will be responsible for work around Program Valuation on Molina's Risk Adjustment Actuarial team. Responsibilities include research, analysis and modeling of complex healthcare claims data, pharmacy data, lab data, and Risk Adjustment submissions data to evaluate healthcare intervention program performance. Develops and presents Risk Adjustment intervention ROI, incremental conditions captured, and other program performance reports including forecasts and makes recommendations based on relevant findings. Performs Health Plan strategic analysis and planning and coordinates across business units on Risk Adjustment Program Valuation and Strategic/Scoreable Action Items (SAIs) to meet business needs. Performs analysis across multiple states and lines of business (Medicare, Medicaid, Marketplace ACA).
**KNOWLEDGE/SKILLS/ABILITIES**
+ Compiling and organizing health care data using Databricks and Spark SQL, Notebooks, Workflows, Repositories, SQL Server Stored Procedures, SQL Server Integration Services (SSIS), and other analytic / programming tools as needed
+ Reporting includes Risk Adjustment program performance metrics, risk score and revenue impact, tracking of strategic/scorable action items, annual and quarterly forecasts, and regular deep dives to drive improvement in financial results
+ Take ownership with root cause analysis to maintain high integrity data and processes to minimize discrepancies and gaps
+ Create databases and reporting dashboards for monitoring, tracking and trending based on project specifications and applies automation as appropriate
+ Complete analysis and forecasting of risk adjustment intervention program values
+ Develop and demonstrate proficiency in running all applicable risk models including the various CMS models for Medicare Advantage members, the HHS model for Commercial ACA members, the CDPS model for Medicaid members, and others as needed
+ Must have a strong attention to detail and knowledge of data structure and programming
+ Performing financial analysis to assist in delivering optimal health care management and decision making
+ Understanding and applying data storage and data sharing best practices
+ Converting data into usable information that is easy to understand and provides insights needed to support strategic investment decisions
+ Research and develop reports and analyses for senior management and effectively and concisely communicate results and key takeaways
+ Collects and documents report / programming requirements from requestors to ensure appropriate creation of reports and analyses. Uses peer-to-peer review process and end-user consultation to reduce errors and rework
+ Practice strong judgement in carrying out work independently, consult with experts as needed and use available resources and reports to critique results
+ Manage multiple projects and consistently deliver results on time in a fast-paced environment with changing priorities
**JOB QUALIFICATIONS**
**Required Education**
Bachelor's Degree in Finance, Economics, Computer Science
**Required Experience**
+ 5-7 years increasingly complex database and data management responsibilities
+ 5-7 years of increasingly complex experience in quantifying, measuring, analyzing, and reporting financial/performance management metrics
+ Demonstrate Healthcare experience in Quantifying, Measuring and Analyzing Financial and Utilization Metrics of Healthcare
+ Advanced knowledge of SQL
+ Proficient in Excel and visualization tools such as Power BI, Tableau, or similar
**Preferred Experience**
Preferred experience in Medical Economics and Strong Knowledge of Performance Indicators:
+ Proactively identify and investigate complex suspect areas regarding risk adjustment initiatives, risk score lift, conditions captured, and program value
+ Initiate in-depth analysis of the suspect/problem areas and suggest a corrective action plan
+ Apply investigative skill and analytical methods to look behind the numbers, assess business impacts, and make recommendations through use of healthcare analytics, predictive modeling, etc.
+ Analysis and forecasting of program value and underlying population trends in risk adjustment to provide analytic support for finance, pricing and actuarial functions
+ Healthcare Analyst I or Financial/Accounting Analyst I experience desired
+ Multiple data systems and models
+ Data modelling and BI tools
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $77,969 - $155,508 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
View Now

Senior Lead Healthcare Electrical Engineer - Buildings

84095 South Jordan, Utah WSP USA

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

WSP is currently initiating a search for an **Assistant Vice President, Electrical Engineer** for our **South Jordan, UT** office location.
This role will be responsible for the development of new clients and projects in the Healthcare sector and leading project teams to deliver those projects and grow those client relationships. We are looking to expand our sector footprint and need an experienced and connected individual who is driven to make and develop client relationships.
We are a global leader in the practice of mechanical, electrical, plumbing and fire protection engineering and related specialty services for the built environment. Our work is embedded in the residences we live in, the healthcare facilities we rely on for routine medical procedures to life saving feats of medicine, the skyscrapers and buildings we work in, and the operations of our buildings. At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines.
Here at WSP, anything is within our reach and yours as a WSP employee. Come join us and help shape the future!
Your Impact
+ Develop relationships with key internal and external stakeholders.
+ Manage client relationships and provide key technical input on pursuit efforts.
+ Exercise responsible and ethical decision-making regarding company funds, resources and conduct, and adhere to WSP's Code of Conduct and related policies and procedures.
+ Coordinate, review and approve electrical design plans, ensuring data integrity and work is compliant with all applicable codes, ordinances, and regulations.
+ Apply high-level electrical engineering techniques and processes to identify improvements for various project phases including concept development, preliminary design, final design, procurement, construction, and operation.
+ Plan and incorporate future-ready techniques, concept development, operating strategies, and various design requirements that account for the safety and functionality of end-users, systems, and infrastructure.
+ Involved from project inception to completion in the management of design and construction of electrical systems.
+ Working with clients to ensure deliverables are met on time.
+ Driving new business through building sustainable relationships with our clients.
+ Oversee and monitor cross-functional teams of engineers to execute project work on mid-level and/or multiple concurrent projects, including budgets, tracking hours and expenses, task completion, technical calculations, construction, compliance documentation, and regulatory and technical analysis memos.
+ Prepare data and visualizations such as tables, charts, reports, sketches, calculations, cross-sections, and other illustrations for the interpretation or presentation of more complex data, findings, or analyses.
+ Prepare comprehensive technical reports and presentations that explain research, findings, concepts, and recommendations to address design, and/or construction issues or opportunities.
Who You Are
**Required Qualifications**
+ Bachelor's Degree in Electrical Engineering or Architectural Engineering
+ 10+ years of relevant post education experience as an electrical engineer.
+ Professional Engineering license required.
+ Extensive knowledge of electrical design, particularly in the Healthcare industry.
+ Known in the local community with an extensive network.
+ Proficient with electrical engineering principles, practices, process, design/build, and the application to permitting and project work-related issues.
+ Experience with electrical planning, design, and construction management; including active involvement in a variety of renovation, new design, and construction projects.
+ Well-defined specific knowledge of relevant engineering and electrical construction laws, codes, regulations, compliance practices, and record-keeping requirements.
+ Well-developed ability to make technical computations and calculations involving the application of electrical engineering principles, understanding plans and specifications, and making factual comparisons to the appropriate regulations.
+ Demonstrated effectiveness at coordinating and assertively directing others to consistently complete tasks safely and efficiently.
+ Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies.
**Preferred Qualifications:**
+ Master's Degree in Engineering.
+ LEED AP Certification
+ Previous Healthcare consulting experience.
+ At least 5+ years of Project Management experience.
WSP Benefits:
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
Expected Salary (Colorado only): $121,100- $163,500
WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant's education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law.
#LI-JM1
**WSP** is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.
We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.
At **WSP** :
+ We value our people and our reputation
+ We are locally dedicated with international scale
+ We are future focused and challenge the status quo
+ We foster collaboration in everything we do
+ We have an empowering culture and hold ourselves accountable
Please Note:
Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.
Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).
WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.
WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY. (
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Project Manager, PMO - Healthcare

84605 Provo, Utah Molina Healthcare

Posted 4 days ago

Job Viewed

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Job Description

**JOB DESCRIPTION**
**Job Summary**
Focuses on process improvement, organizational change management, project management and other processes relative to the business. Project management includes estimating, scheduling, costing, planning, and issue/risk management.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Proven depth of understanding and demonstrable results for effective management of intermediate to large-scale projects, using prescribed approach(as). Solid knowledge of methods and techniques involved in project management initiatives.
+ Work with IT and business teams to set up/ amend new/ existing healthplans and new lines of business.
+ Must have experience in merger and acquisitions
+ Familiarity with SDLC.
+ Must have strong experience in Jira and smartsheets is preferred
+ Knowledge in Medicare, Medicaid and Marketplace is highly preferred.
+ Able to develop detailed project plans, communication plans, schedules, role definition, risk management and assumptions.
+ Complete mastery of standard applications and project specific software. Able to learn new software with little to no instruction within a short timeframe and instruct others on its functionality.
+ Identifies problems and anticipates potential problems. Ability to present alternatives to manage/overcome obstacles.
+ May consultant with higher level project management staff and may refer to established procedures and/or prior experience to determine appropriate and timely action. Projects may have moderate cross functional impact and team organization.
**JOB QUALIFICATIONS**
**Required Education**
Bachelor's degree or equivalent combination of education and experience and at least 1 PM course required
**Required Experience**
2-4 years of relevant work experience in business, engineering, or a related field in lieu of degree acceptable.
**Preferred Education**
Additional formal training in PM preferred.
**Preferred License, Certification, Association**
PMP or Six Sigma Green Belt Certification desired.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $77,969 - $115,000 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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Project Manager, PMO - Healthcare

84120 Eagle Mountain, Utah Molina Healthcare

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

**JOB DESCRIPTION**
**Job Summary**
Focuses on process improvement, organizational change management, project management and other processes relative to the business. Project management includes estimating, scheduling, costing, planning, and issue/risk management.
**KNOWLEDGE/SKILLS/ABILITIES**
+ Proven depth of understanding and demonstrable results for effective management of intermediate to large-scale projects, using prescribed approach(as). Solid knowledge of methods and techniques involved in project management initiatives.
+ Work with IT and business teams to set up/ amend new/ existing healthplans and new lines of business.
+ Must have experience in merger and acquisitions
+ Familiarity with SDLC.
+ Must have strong experience in Jira and smartsheets is preferred
+ Knowledge in Medicare, Medicaid and Marketplace is highly preferred.
+ Able to develop detailed project plans, communication plans, schedules, role definition, risk management and assumptions.
+ Complete mastery of standard applications and project specific software. Able to learn new software with little to no instruction within a short timeframe and instruct others on its functionality.
+ Identifies problems and anticipates potential problems. Ability to present alternatives to manage/overcome obstacles.
+ May consultant with higher level project management staff and may refer to established procedures and/or prior experience to determine appropriate and timely action. Projects may have moderate cross functional impact and team organization.
**JOB QUALIFICATIONS**
**Required Education**
Bachelor's degree or equivalent combination of education and experience and at least 1 PM course required
**Required Experience**
2-4 years of relevant work experience in business, engineering, or a related field in lieu of degree acceptable.
**Preferred Education**
Additional formal training in PM preferred.
**Preferred License, Certification, Association**
PMP or Six Sigma Green Belt Certification desired.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $77,969 - $115,000 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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