General information
Job Posting Title
Customer Service Representative - Healthcare (Part Time)
Date
Monday, August 18, 2025
City
Lawrence
State
KS
Country
United States
Working time
Part-time
Posted today
Job Viewed
Core Medical-Perm is seeking a Surgical Technologist for a job in Topeka, Kansas.
Job Description & RequirementsCertified Surgical Tech - Operating Room
$7,500 Sign on Bonus
Requirements:
Core Medical Direct Job ID # . Posted job title: Surg Tech
About Core Medical-PermCoreMedical Group is one of the largest healthcare staffing agencies in the country. We have jobs nationwide in travel nursing, travel allied health, interim, locum tenens, and permanent placements! Join the staffing agency with Club CoreMed, the best perk in the industry - an all inclusive paid trip to a tropical resort!
Benefits
Posted 1 day ago
Job Viewed
Lenexa City Center CT/X-Ray Technologist, Full-Time Nights $20k Sign on at AdventHealth Shawnee Mission summary:
The CT/X-Ray Technologist at AdventHealth Lenexa City Center performs advanced imaging procedures including CT and X-Ray scans for diagnostic purposes. Responsibilities include patient preparation, operation of imaging equipment, maintaining safety standards, and collaborating with medical staff to provide high-quality patient care during night shifts. This role requires licensure, certification, and the ability to work independently while supporting department operations and training new staff.
CT/X-Ray Technologist, Lenexa City Center, FT Nights
$0,000 Sign on Bonus
All the benefits and perks you need for you and your family:
Our promise to you:
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Once the hospital opens will work 3 x 12 hour night shifts.
Shift : 7pm-7am
Must be comfortable working both as a CT and X-Ray Technologist
20,000 Sign on Bonus
Location: AdventHealth Lenexa City Center
Lenexa, KS 66219
The community you'll be caring for:
Our newest hospital in the Kansas City metro area AdventHealth Lenexa City Center will include around-the-clock emergency care, surgical services and inpatient beds for medical-surgical and short-stay units.
The new campus will include:
For more information on our new hospital please visit: AdventHealth Lenexa City Center (
The role you'll contribute:
Under the direction of a Radiologist, performs CAT Scan procedures at a technical level not requiring constant supervision of technical detail. Performs a variety of technical procedures that will require independent judgment with ingenuity and initiative to acquire Cat Scan images for radiological diagnosis. Must keep room clean and stocked with supplies that are required to perform CAT Scan procedures.
The value you'll bring to the team:
Qualifications
The expertise and experiences you'll need to succeed:
EDUCATION AND EXPERIENCE REQUIRED:
EDUCATION AND EXPERIENCE PREFERRED:
LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Radiology/Imaging
Organization: AdventHealth Lenexa City Center
Schedule: Full-time
Shift: 3 - Night
Req ID:
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Keywords:
CT Technologist, X-Ray Technologist, Radiologic Technology, Diagnostic Imaging, Patient Care, Medical Imaging, Radiology, Hospital Radiology Department, ARRT Certified, Computed Tomography
Posted 1 day ago
Job Viewed
CT Technologist, FT Nights South Overland Park at AdventHealth Shawnee Mission summary:
A CT Technologist at AdventHealth South Overland Park performs advanced CAT scan procedures under radiologist direction, ensuring high-quality imaging for accurate diagnosis. This role involves patient preparation, administering contrast materials, maintaining equipment, and collaborating with medical staff to optimize patient care during night shifts. The position requires licensure, technical proficiency, and adherence to safety and ethical standards in a fast-paced hospital environment.
CT Technologist, South Overland Park campus
$10,000 Sign on Bonus
All the benefits and perks you need for you and your family:
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule:
$10,000 Sign on Bonus
Shift:
Location:
South Overland Park Campus
The community you'll be caring for:
When you need care, you don't want to have to travel far. Our dedicated, expert team at AdventHealth South Overland Park, formerly Shawnee Mission Health – Overland Park, provides excellent care to communities of southeastern Johnson County, with 24/7 emergency room services, an advanced imaging center, physical therapy and more.
The role you'll contribute:
Under the direction of a Radiologist, performs CAT Scan procedures at a technical level not requiring constant supervision of technical detail. Performs a variety of technical procedures that will require independent judgment with ingenuity and initiative to acquire Cat Scan images for radiological diagnosis. Must keep room clean and stocked with supplies that are required to perform CAT Scan procedures.
The value you'll bring to the team:
Qualifications
The expertise and experiences you'll need to succeed:
EDUCATION AND EXPERIENCE REQUIRED:
EDUCATION AND EXPERIENCE PREFERRED:
LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Radiology/Imaging
Organization: AdventHealth South Overland Park
Schedule: Full-time
Shift: 3 - Night
Req ID:
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Keywords:
CT Technologist, CAT Scan, Diagnostic Imaging, Radiology, Patient Care, Contrast Administration, Medical Imaging Technology, Radiologic Technician, Hospital Imaging Services, Night Shift Healthcare
Posted 1 day ago
Job Viewed
CT Technologist, FT Nights South Overland Park at AdventHealth Shawnee Mission summary:
A CT Technologist at AdventHealth South Overland Park performs advanced CAT scan procedures under radiologist direction, ensuring high-quality imaging for accurate diagnosis. This role involves patient preparation, administering contrast materials, maintaining equipment, and collaborating with medical staff to optimize patient care during night shifts. The position requires licensure, technical proficiency, and adherence to safety and ethical standards in a fast-paced hospital environment.
CT Technologist, South Overland Park campus
$10,000 Sign on Bonus
All the benefits and perks you need for you and your family:
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule:
$10,000 Sign on Bonus
Shift:
Location:
South Overland Park Campus
The community you'll be caring for:
When you need care, you don't want to have to travel far. Our dedicated, expert team at AdventHealth South Overland Park, formerly Shawnee Mission Health – Overland Park, provides excellent care to communities of southeastern Johnson County, with 24/7 emergency room services, an advanced imaging center, physical therapy and more.
The role you'll contribute:
Under the direction of a Radiologist, performs CAT Scan procedures at a technical level not requiring constant supervision of technical detail. Performs a variety of technical procedures that will require independent judgment with ingenuity and initiative to acquire Cat Scan images for radiological diagnosis. Must keep room clean and stocked with supplies that are required to perform CAT Scan procedures.
The value you'll bring to the team:
Qualifications
The expertise and experiences you'll need to succeed:
EDUCATION AND EXPERIENCE REQUIRED:
EDUCATION AND EXPERIENCE PREFERRED:
LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Radiology/Imaging
Organization: AdventHealth South Overland Park
Schedule: Full-time
Shift: 3 - Night
Req ID:
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Keywords:
CT Technologist, CAT Scan, Diagnostic Imaging, Radiology, Patient Care, Contrast Administration, Medical Imaging Technology, Radiologic Technician, Hospital Imaging Services, Night Shift Healthcare
Posted 1 day ago
Job Viewed
CT Technologist, FT Nights South Overland Park at AdventHealth Shawnee Mission summary:
A CT Technologist at AdventHealth South Overland Park performs advanced CAT scan procedures under radiologist direction, ensuring high-quality imaging for accurate diagnosis. This role involves patient preparation, administering contrast materials, maintaining equipment, and collaborating with medical staff to optimize patient care during night shifts. The position requires licensure, technical proficiency, and adherence to safety and ethical standards in a fast-paced hospital environment.
CT Technologist, South Overland Park campus
$10,000 Sign on Bonus
All the benefits and perks you need for you and your family:
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule:
$10,000 Sign on Bonus
Shift:
Location:
South Overland Park Campus
The community you'll be caring for:
When you need care, you don't want to have to travel far. Our dedicated, expert team at AdventHealth South Overland Park, formerly Shawnee Mission Health – Overland Park, provides excellent care to communities of southeastern Johnson County, with 24/7 emergency room services, an advanced imaging center, physical therapy and more.
The role you'll contribute:
Under the direction of a Radiologist, performs CAT Scan procedures at a technical level not requiring constant supervision of technical detail. Performs a variety of technical procedures that will require independent judgment with ingenuity and initiative to acquire Cat Scan images for radiological diagnosis. Must keep room clean and stocked with supplies that are required to perform CAT Scan procedures.
The value you'll bring to the team:
Qualifications
The expertise and experiences you'll need to succeed:
EDUCATION AND EXPERIENCE REQUIRED:
EDUCATION AND EXPERIENCE PREFERRED:
LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Radiology/Imaging
Organization: AdventHealth South Overland Park
Schedule: Full-time
Shift: 3 - Night
Req ID:
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Keywords:
CT Technologist, CAT Scan, Diagnostic Imaging, Radiology, Patient Care, Contrast Administration, Medical Imaging Technology, Radiologic Technician, Hospital Imaging Services, Night Shift Healthcare
Posted 1 day ago
Job Viewed
Physical Therapy Care Manager Home Health at AdventHealth Home Health and Hospice summary:
The Home Health Physical Therapy Care Manager at AdventHealth coordinates and directs physical therapy services for home health patients, providing comprehensive assessment, planning, implementation, and evaluation of care. This role involves developing individualized care plans, educating patients and caregivers, and collaborating with interdisciplinary teams to achieve optimal patient outcomes. The position requires clinical expertise, scheduling optimization, and ongoing patient reassessment to ensure quality care and adherence to home health standards.
Home Health Physical Therapy Care Manager AdventHealth Home Health
All the benefits and perks you need for you and your family:
Our promise to you:
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift : Monday Friday 8 am 5 pm, on call rotation for weekend approximately 2-3 times per year
Location: Jackson, Platte, Clay, Cass Counties in Missouri and/or Leavenworth, Johnson, Wyandotte, Franklin, Douglas and Miami Counties in Kansas.
The role you'll contribute:
The Home Health Physical Therapist (PT) Care manager is a professional therapist who coordinates and directs the home care patient's services based on individual patient needs. The PT Care manager is responsible for independent management of the Home Health patient population requiring the use of advanced assessment, teaching and decision-making skills. The PT is responsible for ensuring that appropriate referrals to other services are made, interdisciplinary conferencing takes pace regularly, and appropriate documentation is completed. Relevant knowledge and experience is consistently applied to new patient populations. The PT Care manager cares for a caseload of home health patients requiring therapy as the primary service by evaluating the patient for appropriateness of home health and developing the home care plan in conjunction with the physician. S/he educates patients, families, caregivers and community providers to safely perform care. S/he provides follow up by evaluating effectiveness of the home care plan, and monitoring patient/family's response to the plan to achieve patient/family goals and top decile outcomes. The PT Care manager also identifies performance improvement and home health standard of care initiatives and assists to design or implement programs to address needed changes.
The value you'll bring to the team:
The expertise and experience you'll need to succeed:
Minimum qualifications:
Preferred qualifications:
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Home Care
Organization: AdventHealth Shawnee Mission Home Health Hospice
Schedule: Full-time
Shift: 1 - Day
Req ID:
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Keywords:
physical therapy, home health care, care management, patient assessment, rehabilitation, care coordination, interdisciplinary team, therapy plan development, patient education, outcome evaluation
Posted 1 day ago
Job Viewed
CT Technologist, FT Nights South Overland Park at AdventHealth Shawnee Mission summary:
A CT Technologist at AdventHealth South Overland Park performs advanced CAT scan procedures under radiologist direction, ensuring high-quality imaging for accurate diagnosis. This role involves patient preparation, administering contrast materials, maintaining equipment, and collaborating with medical staff to optimize patient care during night shifts. The position requires licensure, technical proficiency, and adherence to safety and ethical standards in a fast-paced hospital environment.
CT Technologist, South Overland Park campus
$10,000 Sign on Bonus
All the benefits and perks you need for you and your family:
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule:
$10,000 Sign on Bonus
Shift:
Location:
South Overland Park Campus
The community you'll be caring for:
When you need care, you don't want to have to travel far. Our dedicated, expert team at AdventHealth South Overland Park, formerly Shawnee Mission Health – Overland Park, provides excellent care to communities of southeastern Johnson County, with 24/7 emergency room services, an advanced imaging center, physical therapy and more.
The role you'll contribute:
Under the direction of a Radiologist, performs CAT Scan procedures at a technical level not requiring constant supervision of technical detail. Performs a variety of technical procedures that will require independent judgment with ingenuity and initiative to acquire Cat Scan images for radiological diagnosis. Must keep room clean and stocked with supplies that are required to perform CAT Scan procedures.
The value you'll bring to the team:
Qualifications
The expertise and experiences you'll need to succeed:
EDUCATION AND EXPERIENCE REQUIRED:
EDUCATION AND EXPERIENCE PREFERRED:
LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Radiology/Imaging
Organization: AdventHealth South Overland Park
Schedule: Full-time
Shift: 3 - Night
Req ID:
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Keywords:
CT Technologist, CAT Scan, Diagnostic Imaging, Radiology, Patient Care, Contrast Administration, Medical Imaging Technology, Radiologic Technician, Hospital Imaging Services, Night Shift Healthcare
About the latest Healthcare Jobs in Topeka !
Posted today
Job Viewed
General information
Job Posting Title
Customer Service Representative - Healthcare (Part Time)
Date
Monday, August 18, 2025
City
Lawrence
State
KS
Country
United States
Working time
Part-time
Description & Requirements
Customer Service Representative - Healthcare (Part Time)
Location: Lawrence, KS (On-site Position)
Starting Pay: $15.00/hr. plus a $,000 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Limited-Service Part-Time positions available
Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter
Evening and night shifts are encouraged with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.
Help People Navigate Healthcare with Confidence, While Building Your Career
Are you looking to provide outstanding customer service in a rewarding environment? Maximus is seeking Customer Service Representatives (CSRs) to assist individuals navigating healthcare programs and benefits.
You’ll join a dedicated team that helps vulnerable populations understand complex healthcare information. Maximus provides paid, comprehensive training, so you’ll be ready to succeed from day one.
Pay & Benefits
We offer a competitive pay and benefits package designed to support your success both professionally and personally:
Competitive Compensation:
$15.00/hr. base ay + 10% shift differential
$ ,000 new hire bonus and up to 2,400+ in bonus opportunities, including training completion and referrals*
Tuition Reimbursement: Invest in your ongoing education and development
Future Planning: 401(k) with company match
Paid Time Off Package: Paid time off, sick leave & 11 paid holidays
Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
Work/Life Balance Support: Flexible schedules that meet your lifestyle
Career Growth: A supportive environment with career development and promotional opportunities
Meaningful Work with Impact: No cold calls, sales, or collections involved!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOLawrence #CSRroles #maxCCOLawrence
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
< >
Maximum Salary
15.00
Posted today
Job Viewed
General information
Job Posting Title
Customer Service Representative - Healthcare (Part Time)
Date
Monday, August 18, 2025
City
Lawrence
State
KS
Country
United States
Working time
Part-time
Description & Requirements
Customer Service Representative - Healthcare (Part Time)
Location: Lawrence, KS (On-site Position)
Starting Pay: $15.00/hr. plus a $,000 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Limited-Service Part-Time positions available
Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter
Evening and night shifts are encouraged with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.
Help People Navigate Healthcare with Confidence, While Building Your Career
Are you looking to provide outstanding customer service in a rewarding environment? Maximus is seeking Customer Service Representatives (CSRs) to assist individuals navigating healthcare programs and benefits.
You’ll join a dedicated team that helps vulnerable populations understand complex healthcare information. Maximus provides paid, comprehensive training, so you’ll be ready to succeed from day one.
Pay & Benefits
We offer a competitive pay and benefits package designed to support your success both professionally and personally:
Competitive Compensation:
$15.00/hr. base ay + 10% shift differential
$ ,000 new hire bonus and up to 2,400+ in bonus opportunities, including training completion and referrals*
Tuition Reimbursement: Invest in your ongoing education and development
Future Planning: 401(k) with company match
Paid Time Off Package: Paid time off, sick leave & 11 paid holidays
Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
Work/Life Balance Support: Flexible schedules that meet your lifestyle
Career Growth: A supportive environment with career development and promotional opportunities
Meaningful Work with Impact: No cold calls, sales, or collections involved!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOLawrence #CSRroles #maxCCOLawrence
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
< >
Maximum Salary
15.00
Posted today
Job Viewed
General information
Job Posting Title
Customer Service Representative - Healthcare (Part Time)
Date
Monday, August 18, 2025
City
Lawrence
State
KS
Country
United States
Working time
Part-time
Description & Requirements
Customer Service Representative - Healthcare (Part Time)
Location: Lawrence, KS (On-site Position)
Starting Pay: $1 5.00 / hr . plus a $,000 new hire bonus and up to 2,4 00+ in other potential bonuses!*
Schedule: Limited-Service Part-Time positions available
Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter
Evening and night shifts are encouraged with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.
Help People Navigate Healthcare with Confidence , While Building Your Career
Are you looking to provide outstanding customer service in a rewarding environment? Maximus is seeking Customer Service Representatives (CSRs) to assist individuals navigating healthcare programs and benefits.
You’ll join a dedicated team that helps vulnerable populations understand complex healthcare information. Maximus provides paid, comprehensive training, so you’ll be ready to succeed from day one.
Pay & Benefits
We offer a competitive pay and benefits package designed to support your success both professionally and personally:
Competitive Compensation:
$15 .00 / hr. b se pay + 10% shift differential
$ ,000 new hire bonus and up to 2,4 00+ in bonus opportunities, including training completion and referrals*
Tuition Reimbursement: Invest in your ongoing education and development
Future Planning: 401(k) with company match
Paid Time Off Package: Paid time off, sick leave & 11 paid holidays
Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
Work/Life Balance Support: Flexible schedules that meet your lifestyle
Career Growth: A supportive environment with career development and promotional opportunities
Meaningful Work with Impact: No cold calls, sales, or collections involved!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion .
#CCOLawrence #CSRroles #maxCCOLawrence
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at .
Minimum Salary
$
15.00
Maximum Salary
15.00