11 Help Desk jobs in Winterville

Sr. QA Specialist - Customer Support

27835 Greenville, North Carolina ThermoFisher Scientific

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Job Viewed

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Job Description

**Work Schedule**
First Shift (Days)
**Environmental Conditions**
Office
**Job Description**
**Location/Division Specific Information**
The Drug Product Division (DPD) is one of the three divisions that make up the Pharma Services Group (PSG) in the Biopharma Services (BPS) Sector at Thermo Fisher. We have more than 9,000 colleagues across 13 sites who specialize in taking sterile injectable, oral solid dose and softgel drug products from development to commercialization.
As the Contract Development Manufacturing Organization (CDMO) market leader, we have built a reputation for scientific and technical excellence, and DPD has benefitted from capital investments in capacity expansion and new capabilities to ensure our long-term growth as we continue to meet our customers' evolving needs.
**How Will You Make an Impact**
The Senior Quality Specialist - Project Lead at Thermo Fisher Scientific plays a crucial role in providing technical leadership and Quality oversight for a Sterile Manufacturing Environment, ensuring compliance with pharmaceutical regulations. This position is responsible for maintaining full company compliance to prevent regulatory actions that could hinder product quality, lead to stoppages, or impact customer satisfaction.
**A Day in the Life**
+ Leads projects of moderate complexity, conducting compliance assessments, making decisions on regulatory requirements, drafting new procedures, and ensuring adherence to current regulations.
+ Oversees the quality of methods, processes, materials, and products by coordinating and reviewing group operations, providing staff training, and assessing/improving systems and processes.
+ Responsible for reviewing and approving procedures, training documents, forms, deviation, and change control of moderate to high complexity.
+ Performs risk assessments and takes appropriate actions to ensure adequate controls related to product quality, safety, and business risks.
+ Act as a technical resource for system support and new product introduction by interpreting regulatory requirements and establishing systems.
+ Makes decisions on compliance issues within facilities, equipment, manufacturing, and support areas, considering the level of risks related to compliance and product quality.
**Education**
+ Bachelor degree required, preferably in technology, engineering, scientific field or related area.
**Experience**
+ Minimum 5 years of experience in Quality Assurance, Quality Control, or Operations/Manufacturing required.
+ Equivalent combinations of training, and meaningful work experience may be considered if at least a bachelor degree is acquired.
**Knowledge, Skills, Abilities**
+ Project management expertise
+ Strong knowledge of regulatory requirements and quality standards
+ Excellent interpersonal and leadership abilities, attention to detail, organizational skills, effective communication skills, negotiation skills, and understanding of quality systems and technical writing.
+ Professional certifications (e.g., CQA) and training in Six Sigma are beneficial.
+ Demonstrated commitment to fundamental principles of Integrity, Respect, and Excellence is essential.
+ Ability to work independently and to remain firm in complex situations is required in this fast-paced environment.
**Physical Requirements/ Work Environment**
Position requires ordinary ambulatory skills and physical coordination sufficient to move about office locations; ability to stand, walk, stoop, kneel, crouch periodically for prolonged periods of time; manipulation (lift, carry, move) of light to medium weights of 10-35 pounds; arm, hand and finger dexterity, including ability to grasp and type for prolonged periods of time; visual acuity to use a keyboard, computer monitor, operate equipment, and read materials for prolonged periods of time; ability to sit, reach with hands and arms, talk, and hear for prolonged periods of time.
**What We Offer**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
**Compensation**
+ Competitive Hourly Pay Rate
+ Additional shift differential for 2nd shift and 3rd shift positions
+ Annual performance-based bonus
+ Annual merit performance-based increase
**Excellent Benefits**
+ Benefits & Total Rewards | Thermo Fisher Scientific
+ Medical, Dental, & Vision benefits-effective Day 1
+ Paid Time Off & Designated Paid Holidays
+ 401K
+ Tuition Reimbursement
+ Employee Referral Bonus
+ Career Advancement Opportunities
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1- *. Please include your contact information and specific details about your required accommodation to support you during the job application process.
*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Sr. QA Specialist - Customer Support

27835 Greenville, North Carolina ThermoFisher Scientific

Posted today

Job Viewed

Tap Again To Close

Job Description

**Work Schedule**
First Shift (Days)
**Environmental Conditions**
Office
**Job Description**
**Location/Division Specific Information**
The Drug Product Division (DPD) is one of the three divisions that make up the Pharma Services Group (PSG) in the Biopharma Services (BPS) Sector at Thermo Fisher. We have more than 9,000 colleagues across 13 sites who specialize in taking sterile injectable, oral solid dose and softgel drug products from development to commercialization.
As the Contract Development Manufacturing Organization (CDMO) market leader, we have built a reputation for scientific and technical excellence, and DPD has benefitted from capital investments in capacity expansion and new capabilities to ensure our long-term growth as we continue to meet our customers' evolving needs.
**How Will You Make an Impact**
The Senior Quality Specialist - Project Lead at Thermo Fisher Scientific plays a crucial role in providing technical leadership and Quality oversight for a Sterile Manufacturing Environment, ensuring compliance with pharmaceutical regulations. This position is responsible for maintaining full company compliance to prevent regulatory actions that could hinder product quality, lead to stoppages, or impact customer satisfaction.
**A Day in the Life**
+ Leads projects of moderate complexity, conducting compliance assessments, making decisions on regulatory requirements, drafting new procedures, and ensuring adherence to current regulations.
+ Oversees the quality of methods, processes, materials, and products by coordinating and reviewing group operations, providing staff training, and assessing/improving systems and processes.
+ Responsible for reviewing and approving procedures, training documents, forms, deviation, and change control of moderate to high complexity.
+ Performs risk assessments and takes appropriate actions to ensure adequate controls related to product quality, safety, and business risks.
+ Act as a technical resource for system support and new product introduction by interpreting regulatory requirements and establishing systems.
+ Makes decisions on compliance issues within facilities, equipment, manufacturing, and support areas, considering the level of risks related to compliance and product quality.
**Education**
+ Bachelor degree required, preferably in technology, engineering, scientific field or related area.
**Experience**
+ Minimum 5 years of experience in Quality Assurance, Quality Control, or Operations/Manufacturing required.
+ Equivalent combinations of training, and meaningful work experience may be considered if at least a bachelor degree is acquired.
**Knowledge, Skills, Abilities**
+ Project management expertise
+ Strong knowledge of regulatory requirements and quality standards
+ Excellent interpersonal and leadership abilities, attention to detail, organizational skills, effective communication skills, negotiation skills, and understanding of quality systems and technical writing.
+ Professional certifications (e.g., CQA) and training in Six Sigma are beneficial.
+ Demonstrated commitment to fundamental principles of Integrity, Respect, and Excellence is essential.
+ Ability to work independently and to remain firm in complex situations is required in this fast-paced environment.
**Physical Requirements/ Work Environment**
Position requires ordinary ambulatory skills and physical coordination sufficient to move about office locations; ability to stand, walk, stoop, kneel, crouch periodically for prolonged periods of time; manipulation (lift, carry, move) of light to medium weights of 10-35 pounds; arm, hand and finger dexterity, including ability to grasp and type for prolonged periods of time; visual acuity to use a keyboard, computer monitor, operate equipment, and read materials for prolonged periods of time; ability to sit, reach with hands and arms, talk, and hear for prolonged periods of time.
**What We Offer**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
**Compensation**
+ Competitive Hourly Pay Rate
+ Additional shift differential for 2nd shift and 3rd shift positions
+ Annual performance-based bonus
+ Annual merit performance-based increase
**Excellent Benefits**
+ Benefits & Total Rewards | Thermo Fisher Scientific
+ Medical, Dental, & Vision benefits-effective Day 1
+ Paid Time Off & Designated Paid Holidays
+ 401K
+ Tuition Reimbursement
+ Employee Referral Bonus
+ Career Advancement Opportunities
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
**Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
**Accessibility/Disability Access**
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1- *. Please include your contact information and specific details about your required accommodation to support you during the job application process.
+ This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Sr. Manager, QA Customer Support

27835 Greenville, North Carolina ThermoFisher Scientific

Posted today

Job Viewed

Tap Again To Close

Job Description

**Work Schedule**
First Shift (Days)
**Environmental Conditions**
Office
**Job Description**
**Job Description**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**Discover Impactful Work:**
The Senior Manager, Manufacturing Quality Assurance provides quality oversight to the Steriles manufacturing operations ensuring continuation of DPI's pharmaceutical license to operate from a Current Good Manufacturing Practices (cGMP) compliance standpoint and to ensure no harm is done to patients due to errors and deviations of DPI's manufacturing activities. Ensures best-in-industry as it relates to continuous improvement by increasing quality, compliance, and efficiency standards.
**A day in the Life:**
Provides leadership to assigned staff by performing the following: leading organizational change; developing and empowering staff; cultivating relationships; putting staff in a position to succeed, meeting their personal career goals while also achieving organizational goals; building effective teams that apply their diverse skills and perspectives to achieve common goals; driving engagement and creating a climate where staff are motivated to do their best. Sets strategy and direction for Steriles Manufacturing / O&T Quality Assurance to ensure continuous improvements regarding the most recent national and international cGMP compliance standards and to accomplish compliance in the most efficient way. Represents Steriles Manufacturing / O&T Quality Assurance in all Regulatory and Customer Inspections. Ensures efficient operations to support DPI's commitments to customers regarding product delivery and project deliverables. Provides responsive service to internal and external customers for Steriles Manufacturing Quality Assurance. Represents Steriles Manufacturing / O&T Quality Assurance on the Quality Governance committee. Represents Steriles Manufacturing / O&T Quality Assurance in quality and compliance issues. Develops and maintains professional relationships with all stakeholders. Ensures adherence of Steriles Manufacturing and Packaging to all relevant worldwide regulatory requirements. Provides systems to maintain compliance with these requirements. Remains current in relevant worldwide regulations pertaining to Steriles manufacturing quality assurance. Advises quality top management on issues that may affect Steriles / O&T and/or DPI as a whole. Manages and Develops staff in order to realize Environmental Health and Safety (EH&S), Quality and business goals.
**Keys to Success:**
**Education**
+ Bachelor's degree in Chemical, Biological or related science is required.
**Experience**
+ Seven years of managerial experience in the pharmaceutical industry required.
+ At least three years of pharmaceutical experience in Managerial QA is preferred.
Equivalency: Equivalent combinations of education, training, and relevant work experience may be considered.
**Knowledge, Skills, Abilities**
+ Demonstrated ability to manage and lead professional staff in order to achieve goals.
+ Evaluate and resolve complex technical problems.
+ Ability to motivate, energize, and retain key staff by direct interactions with supervisors and staff.
+ Manage department in a way that efficiency targets are met, and delivery timelines for product release and process development activities are met.
+ Outstanding attention to detail and organizational skills.
+ Self-starter, mature, independent, and dependable.
+ Ability to work in a fast-paced environment under pressure, able to multi-task and is results-oriented.
+ Demonstrates ability to maintain a high degree of confidentiality.
+ Effective time management and prioritization skills.
+ Very high degree of interpersonal skills to establish and maintain effective working relationships with employees and the public, including tact to handle sensitive matters.
+ Highly effective verbal and written communication skills.
**Physical Requirements / Work Environment**
This position requires ordinary ambulatory skills and physical coordination sufficient to move about office locations; ability to stand, walk, stoop, kneel, crouch periodically for prolonged periods of time; manipulation (lift, carry, move) of light to medium weights of 10-35 pounds; arm, hand and finger dexterity, including ability to grasp and type for prolonged periods of time; visual acuity to use a keyboard, computer monitor, operate equipment, and read materials for prolonged periods of time.
**What We Offer**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
**Compensation**
+ Competitive Hourly Pay Rate
+ Additional shift differential for 2nd shift and 3rd shift positions
+ Annual performance-based bonus
+ Annual merit performance-based increase
**Excellent Benefits**
+ Benefits & Total Rewards | Thermo Fisher Scientific
+ Medical, Dental, & Vision benefits-effective Day 1
+ Paid Time Off & Designated Paid Holidays
+ 401K
+ Tuition Reimbursement
+ Employee Referral Bonus
+ Career Advancement Opportunities
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
**Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
**Accessibility/Disability Access**
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1- *. Please include your contact information and specific details about your required accommodation to support you during the job application process.
+ This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Sr. Manager, QA Customer Support

27835 Greenville, North Carolina ThermoFisher Scientific

Posted today

Job Viewed

Tap Again To Close

Job Description

**Work Schedule**
First Shift (Days)
**Environmental Conditions**
Office
**Job Description**
**Job Description**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**Discover Impactful Work:**
The Senior Manager, Manufacturing Quality Assurance provides quality oversight to the Steriles manufacturing operations ensuring continuation of DPI's pharmaceutical license to operate from a Current Good Manufacturing Practices (cGMP) compliance standpoint and to ensure no harm is done to patients due to errors and deviations of DPI's manufacturing activities. Ensures best-in-industry as it relates to continuous improvement by increasing quality, compliance, and efficiency standards.
**A day in the Life:**
Provides leadership to assigned staff by performing the following: leading organizational change; developing and empowering staff; cultivating relationships; putting staff in a position to succeed, meeting their personal career goals while also achieving organizational goals; building effective teams that apply their diverse skills and perspectives to achieve common goals; driving engagement and creating a climate where staff are motivated to do their best. Sets strategy and direction for Steriles Manufacturing / O&T Quality Assurance to ensure continuous improvements regarding the most recent national and international cGMP compliance standards and to accomplish compliance in the most efficient way. Represents Steriles Manufacturing / O&T Quality Assurance in all Regulatory and Customer Inspections. Ensures efficient operations to support DPI's commitments to customers regarding product delivery and project deliverables. Provides responsive service to internal and external customers for Steriles Manufacturing Quality Assurance. Represents Steriles Manufacturing / O&T Quality Assurance on the Quality Governance committee. Represents Steriles Manufacturing / O&T Quality Assurance in quality and compliance issues. Develops and maintains professional relationships with all stakeholders. Ensures adherence of Steriles Manufacturing and Packaging to all relevant worldwide regulatory requirements. Provides systems to maintain compliance with these requirements. Remains current in relevant worldwide regulations pertaining to Steriles manufacturing quality assurance. Advises quality top management on issues that may affect Steriles / O&T and/or DPI as a whole. Manages and Develops staff in order to realize Environmental Health and Safety (EH&S), Quality and business goals.
**Keys to Success:**
**Education**
+ Bachelor's degree in Chemical, Biological or related science is required.
**Experience**
+ Seven years of managerial experience in the pharmaceutical industry required.
+ At least three years of pharmaceutical experience in Managerial QA is preferred.
Equivalency: Equivalent combinations of education, training, and relevant work experience may be considered.
**Knowledge, Skills, Abilities**
+ Demonstrated ability to manage and lead professional staff in order to achieve goals.
+ Evaluate and resolve complex technical problems.
+ Ability to motivate, energize, and retain key staff by direct interactions with supervisors and staff.
+ Manage department in a way that efficiency targets are met, and delivery timelines for product release and process development activities are met.
+ Outstanding attention to detail and organizational skills.
+ Self-starter, mature, independent, and dependable.
+ Ability to work in a fast-paced environment under pressure, able to multi-task and is results-oriented.
+ Demonstrates ability to maintain a high degree of confidentiality.
+ Effective time management and prioritization skills.
+ Very high degree of interpersonal skills to establish and maintain effective working relationships with employees and the public, including tact to handle sensitive matters.
+ Highly effective verbal and written communication skills.
**Physical Requirements / Work Environment**
This position requires ordinary ambulatory skills and physical coordination sufficient to move about office locations; ability to stand, walk, stoop, kneel, crouch periodically for prolonged periods of time; manipulation (lift, carry, move) of light to medium weights of 10-35 pounds; arm, hand and finger dexterity, including ability to grasp and type for prolonged periods of time; visual acuity to use a keyboard, computer monitor, operate equipment, and read materials for prolonged periods of time.
**What We Offer**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
**Compensation**
+ Competitive Hourly Pay Rate
+ Additional shift differential for 2nd shift and 3rd shift positions
+ Annual performance-based bonus
+ Annual merit performance-based increase
**Excellent Benefits**
+ Benefits & Total Rewards | Thermo Fisher Scientific
+ Medical, Dental, & Vision benefits-effective Day 1
+ Paid Time Off & Designated Paid Holidays
+ 401K
+ Tuition Reimbursement
+ Employee Referral Bonus
+ Career Advancement Opportunities
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
**Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
**Accessibility/Disability Access**
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1- *. Please include your contact information and specific details about your required accommodation to support you during the job application process.
+ This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Technical Support Engineer

27834 Greenville, North Carolina DISH

Posted today

Job Viewed

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Job Description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do:

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech. 

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You:
  • Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits: Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms
Paid Training You’ll Get:
  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs


Skills, Experience and Requirements

What You’ll Need:
  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
    • Climb ladders (up to 40 ft)
    • Lift up to 70 lbs
    • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather

Adaptability : Handle changes and unexpected tasks with ease

Salary Ranges

Compensation: $18.50 Hour
Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

This will be posted for a minimum of 3 days or until the position is filled.

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Technical Operations Training & Support Specialist

27835 Greenville, North Carolina ThermoFisher Scientific

Posted today

Job Viewed

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Job Description

**Work Schedule**
Flex Shifts 40 hrs/wk
**Environmental Conditions**
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc. allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
**Job Description**
**Position Summary:**
Join Thermo Fisher Scientific Inc. as a Technical training and support engineer and have the unique opportunity to build, grow, and share your expertise in the manufacturing of sterile injectable products! As a member of the Technical Trainer Team, you will collaborate with machinery suppliers and colleagues across our global Drug Product network. This role supports the sterile drug product network globally and reports into the Technical Operations Lead, Drug Product Division.
In this role, you will undergo an immersive technical training program lasting approximately 12 months. This program will provide outstanding exposure to our core processes, technologies, and equipment, allowing you to develop in-depth technical knowledge on sterile product manufacturing. You will work alongside colleagues at our Thermo Fisher sites and SME at our suppliers' facilities, gaining invaluable on-the-job professional development. Additionally, you will have access to formal learning sessions, mentoring from Subject Matter Experts, and introduction to Practical Process Improvement (PPI) methodology. You will also have the opportunity to collaborate with our global network of Technical Training leaders across our Pharma Services organization.
**Key Responsibilities:**
+ Develop and implement effective training solutions to build our global knowledge base by addressing identified technical knowledge gaps.
+ Support the start-up of new plants and implementation of new processes by maintaining contact with suppliers and customers.
+ Offer mentorship and supervision in addressing field problems, implementing corrective measures, and exchanging valuable insights to prevent future occurrences.
+ Act as an advisor regarding technological investments and development in the network.
+ Collaborate with Global Operational and Engineering teams to establish and exchange widely accepted methods, promoting a productive network for addressing equipment/process challenges.
+ Continuously upgrade your own and collective knowledge through attendance at key symposia, professional organizations, and discussion groups in the industry.
**Requirements:**
+ **Availability to relocate/short assignment (10 months) to both suppliers' and Thermo Fisher facilities globally.**
+ Bachelor's Degree in Engineering (electrical/mechanical/automation/mechatronic) or Pharmaceutical Technology/Chemistry highly preferred.
+ 5+ years of professional experience in areas such as equipment maintenance/process & equipment engineering within sterile injectables manufacturing sites or similar GMP environment preferred
+ Experience with Pre Filled Syringes (PFS) and/or vials highly preferred
+ Experience in acting as a Trainer in a technical environment and/or presenting at industry symposia preferred
**Knowledge, Skills, Abilities:**
+ Intensity, commitment to solving technical challenges in a dynamic environment.
+ Analytical and hands-on mentality combined with a passion for high-end technology and processes.
+ Proficient in English (verbal and written).
+ Passionate about continuous learning and skilled at understanding how others learn, committed to elevating collective knowledge through on-the-job coaching, classroom, and virtual training.'
+ Strong social skills.
+ Ability to create out-of-the-box solutions .
+ Strong proficiency in Microsoft Office suite (Word, Excel), CRM software, and internet tools.
**Locations:**
+ Sterile DPD Sites (EU/US)
+ Germany: Munich Area, Stuttgart Area
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Sr Technical Operations Training & Support Specialist

27834 Greenville, North Carolina Thermo Fisher Scientific

Posted 6 days ago

Job Viewed

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Job Description

Work Schedule

Flex Shifts 40 hrs/wk

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Position Summary:

Join Thermo Fisher Scientific Inc. as a Sr Technical training and support engineer and have the unique opportunity to build, grow, and share your expertise in the manufacturing of sterile injectable products! As a member of the Technical Trainer Team, you will collaborate with machinery suppliers and colleagues across our global Drug Product network. This role supports the sterile drug product network globally and reports into the Technical Operations Lead, Drug Product Division.

In this role, you will undergo an immersive technical training program lasting approximately 12 months. This program will provide outstanding exposure to our core processes, technologies, and equipment, allowing you to develop in-depth technical knowledge on sterile product manufacturing. You will work alongside colleagues at our Thermo Fisher sites and SME at our suppliers' facilities, gaining invaluable on-the-job professional development. Additionally, you will have access to formal learning sessions, mentoring from Subject Matter Experts, and introduction to Practical Process Improvement (PPI) methodology. You will also have the opportunity to collaborate with our global network of Technical Training leaders across our Pharma Services organization.

Key Responsibilities:

  • Develop and implement effective training solutions to build our global knowledge base by addressing identified technical knowledge gaps.

  • Support the start-up of new plants and implementation of new processes by maintaining contact with suppliers and customers.

  • Offer mentorship and supervision in addressing field problems, implementing corrective measures, and exchanging valuable insights to prevent future occurrences.

  • Act as an advisor regarding technological investments and development in the network.

  • Collaborate with Global Operational and Engineering teams to establish and exchange widely accepted methods, promoting a productive network for addressing equipment/process challenges.

  • Continuously upgrade your own and collective knowledge through attendance at key symposia, professional organizations, and discussion groups in the industry.

Requirements:

  • Availability to relocate/short assignment (10 months) to both suppliers' and Thermo Fisher facilities globally.

  • Bachelor's Degree in Engineering (electrical/mechanical/automation/mechatronic) or Pharmaceutical Technology/Chemistry highly preferred.

  • 8+ years of professional experience in areas such as equipment maintenance/process & equipment engineering within sterile injectables manufacturing sites or similar GMP environment preferred

  • Experience with Pre Filled Syringes (PFS) and/or vials highly preferred

  • Experience in acting as a Trainer in a technical environment and/or presenting at industry symposia preferred

Knowledge, Skills, Abilities:

  • Intensity, commitment to solving technical challenges in a dynamic environment.

  • Analytical and hands-on mentality combined with a passion for high-end technology and processes.

  • Proficient in English (verbal and written).

  • Passionate about continuous learning and skilled at understanding how others learn, committed to elevating collective knowledge through on-the-job coaching, classroom, and virtual training.'

  • Strong social skills.

  • Ability to create out-of-the-box solutions .

  • Strong proficiency in Microsoft Office suite (Word, Excel), CRM software, and internet tools.

Locations:

  • Sterile DPD Sites (EU/US)

  • Germany: Munich Area, Stuttgart Area

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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Sr Technical Operations Training & Support Specialist

27834 Greenville, North Carolina Thermo Fisher

Posted 1 day ago

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Job Description

Sr Technical Training And Support Engineer

Flex Shifts 40 hrs/wk

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Position Summary:

Join Thermo Fisher Scientific Inc. as a Sr Technical training and support engineer and have the unique opportunity to build, grow, and share your expertise in the manufacturing of sterile injectable products! As a member of the Technical Trainer Team, you will collaborate with machinery suppliers and colleagues across our global Drug Product network. This role supports the sterile drug product network globally and reports into the Technical Operations Lead, Drug Product Division.

In this role, you will undergo an immersive technical training program lasting approximately 12 months. This program will provide outstanding exposure to our core processes, technologies, and equipment, allowing you to develop in-depth technical knowledge on sterile product manufacturing. You will work alongside colleagues at our Thermo Fisher sites and SME at our suppliers' facilities, gaining invaluable on-the-job professional development. Additionally, you will have access to formal learning sessions, mentoring from Subject Matter Experts, and introduction to Practical Process Improvement (PPI) methodology. You will also have the opportunity to collaborate with our global network of Technical Training leaders across our Pharma Services organization.

Key Responsibilities:
  • Develop and implement effective training solutions to build our global knowledge base by addressing identified technical knowledge gaps.
  • Support the start-up of new plants and implementation of new processes by maintaining contact with suppliers and customers.
  • Offer mentorship and supervision in addressing field problems, implementing corrective measures, and exchanging valuable insights to prevent future occurrences.
  • Act as an advisor regarding technological investments and development in the network.
  • Collaborate with Global Operational and Engineering teams to establish and exchange widely accepted methods, promoting a productive network for addressing equipment/process challenges.
  • Continuously upgrade your own and collective knowledge through attendance at key symposia, professional organizations, and discussion groups in the industry.
Requirements:
  • Availability to relocate/short assignment (10 months) to both suppliers' and Thermo Fisher facilities globally.
  • Bachelor's Degree in Engineering (electrical/mechanical/automation/mechatronic) or Pharmaceutical Technology/Chemistry required.
  • 8+ years of professional experience in areas such as equipment maintenance/process & equipment engineering within sterile injectables manufacturing sites or similar GMP environment required
  • Experience with Pre Filled Syringes (PFS) and/or vials highly preferred
  • Experience in acting as a Trainer in a technical environment and/or presenting at industry symposia required
Knowledge, Skills, Abilities:
  • Intensity, commitment to solving technical challenges in a dynamic environment.
  • Analytical and hands-on mentality combined with a passion for high-end technology and processes.
  • Proficient in English (verbal and written).
  • Passionate about continuous learning and skilled at understanding how others learn, committed to elevating collective knowledge through on-the-job coaching, classroom, and virtual training.
  • Strong social skills.
  • Ability to create out-of-the-box solutions.
  • Strong proficiency in Microsoft Office suite (Word, Excel), CRM software, and internet tools.
Locations:
  • Sterile DPD Sites (EU/US)
  • Germany: Munich Area, Stuttgart Area
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Sr Technical Operations Training & Support Specialist

27834 Greenville, North Carolina Thermo Fisher Scientific

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Develop and implement effective training solutions to build our global knowledge base by addressing identified technical knowledge gaps. Support the start-up of new plants and implementation of new processes by maintaining contact with suppliers and Support Specialist, Technical, Operations, Training, Support, Equipment Engineer, Manufacturing

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