4,849 Him Manager jobs in the United States

**This is an onsite position at Ascension Cedar Park Regional Medical Center.**
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration?
As our HIM Manager, you will oversee day-to-day supervision and management of the Health Information Management (HIM) department. This person will be responsible for the standardization and implementation of HIM tools and processes. Every day, you will keep abreast of changes in the HIM field to ensure that our R1 HIM teams lead the way with best-practice HIM operations. To thrive you must be willing to be onsite, certified as a Registered Health Information Administrator (RHIA) with knowledge of health Information function and operation.
**Here's What You Can Expect**
+ You will need to maintain ongoing knowledge of current health information regulations to ensure that department performance aligns with productivity, quality, and compliance expectations.
+ As an expert user/administrator of Health Information technology systems, you will be responsible for ensuring proper functionality and addressing any issues. You may also lead or assist with system implementations and upgrades.
+ You will support the leadership and local administration by assessing, investigating, making recommendations, and following up on new technology, projects, goals, targets, and business initiatives.
**Required qualifications:**
+ Certification as a Registered Health Information Administrator (RHIA) or a Registered Health Information Technician (RHIT).
+ 3-5 years of operational HIM experience.
+ Expertise in Health Information functions and operations.
+ Excellent verbal and written communication skills.
+ Excellent analytical skills and people skills.
For this US-based position, the base pay range is $0.00 - $0.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 10.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration?
This is an onsite position at Medical Center Hospital in Odessa, TX.
As our HIM Manager, you will oversee day-to-day supervision and management of the Health Information Management (HIM) department. This person will be responsible for the standardization and implementation of HIM tools and processes for Medical Center Hospital in Odessa, TX. Every day, you will keep abreast of changes in the HIM field to ensure that our R1 HIM teams lead the way with best-practice HIM operations. To thrive you must be willing to be onsite, certified as a Registered Health Information Administrator (RHIA) with knowledge of health Information function and operation.
**Here's what you will experience working as an** **HIM Manager:**
+ You will need to maintain ongoing knowledge of current health information regulations to ensure that department performance aligns with productivity, quality, and compliance expectations.
+ As an expert user/administrator of Health Information technology systems, you will be responsible for ensuring proper functionality and addressing any issues. You may also lead or assist with system implementations and upgrades.
+ You will support the leadership and local administration by assessing, investigating, making recommendations, and following up on new technology, projects, goals, targets, and business initiatives.
**Required qualifications:**
+ Certification as a Registered Health Information Administrator (RHIA) or a Registered Health Information Technician (RHIT).
+ 3-5 years of operational HIM experience.
+ Expertise in Health Information functions and operations.
+ Excellent verbal and written communication skills.
+ Excellent analytical skills and people skills.
For this US-based position, the base pay range is $61,357.00 - $110,424.03 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 10.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

Description
Location: UCHealth UCHlth Admin 2450 Peoria, US:CO:Aurora
Department: UCHlth HIM Operations
FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks)
Shift: Days
Pay: $29.54 - $4.31 / hour. Pay is dependent on applicant's relevant experience
Summary:
Ensures the successful activation and onboarding of HIM processes in new UCHealth clinics and facilities. Oversees forms management to ensure compliance with health literacy and legal principles. Develops and supports effective Power BI dashboards to enhance and support HIM operations.
Responsibilities:
+ Plans and executes HIM projects. Develops communication plans to engage key constituents. Engages stakeholders in project design. Coordinates and facilitates the work of the Project Coordinators and ensures projects/tasks are completed within expected timeframes.
+ Collaborates with various departments to ensure smooth integration of HIM systems and compliance with organizational policies. Recommends improvements to maximize benefits. Develops metrics that reflect outcomes of improvement work and optimizes effective reporting.
+ Generates reports and analyzes data to support decision-making to improve HIM operations and patient care. Identifies data gaps and resolves issues.
+ Supports HIM Activations and Onboarding activities. Supports the development of new and innovative solutions to complex HIM problems.
+ Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
Requirements:
+ Bachelor's Degree.
+ Certification as a Registered Health Information Technician (RHIT).
+ Minimum Experience: 5 years of healthcare experience.
+ Preferred: Registered Health Information Administrator (RHIA).
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
UCHealth invests in its Workforce.
UCHealth offers a Three Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years' employment.
UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status):
+ Medical, dental and vision coverage including coverage for eligible dependents
+ 403(b) with employer matching contributions
+ Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank
+ Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options
+ Employer paid short term disability and long-term disability with buy-up coverage options
+ Wellness benefits
+ Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs
+ Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to 5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year
Loan Repayment:
+ UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
Who We Are (uchealth.org)

***Relocation is offered for this role. Please note you must already have your RHIT or RHIA certificate, at least an associate's degree, and over 3 years of experience in health information management to be qualified for this role.***
**Job Summary**
The Manager, Health Information Management (HIM) is responsible for overseeing daily HIM operations to ensure the accuracy, integrity, and security of patient health records. This role ensures compliance with state, federal, and accrediting regulations, supports timely documentation and record completion, and collaborates with internal departments and providers. The Manager provides leadership in staff supervision, performance improvement, and the optimization of electronic health record (EHR) systems to support documentation, coding, and reimbursement workflows.
**Essential Functions**
+ Oversees HIM operations to ensure timely completion, maintenance, and accuracy of patient records in accordance with applicable regulations and facility policies.
+ Supervises and supports HIM staff, including scheduling, performance monitoring, coaching, and participation in performance evaluations.
+ Monitors and reports HIM key performance indicators (KPIs), identifying trends, initiating improvements, and ensuring compliance with documentation standards.
+ Coordinates and conducts quality audits, including scanning and analysis reviews, ensuring record integrity and compliance with retention requirements.
+ Maintains oversight of record reconciliation processes, physician documentation turnaround, and record completion to support timely billing and reimbursement.
+ Supports the development, implementation, and maintenance of HIM-related policies and procedures in alignment with regulatory standards and best practices.
+ Coordinates downtime readiness activities and ensures the accuracy and usability of forms, documentation tools, and HIM-related systems.
+ Maintains EHR-related tools such as patient portal and transition of care workflows to ensure functionality and compliance with health information exchange requirements.
+ Participates in performance improvement initiatives through data collection, process evaluation, and documentation review.
+ Collaborates with internal departments and providers to address HIM-related issues, respond to documentation concerns, and support operational goals.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
**Qualifications**
+ Associate Degree in Health Information Management required or
+ Actively pursuing degree in Health Information Management with leadership approval of an education plan
+ 3-5 years of experience in Health Information Management required
+ 1-3 years of HIM leadership or supervisory experience preferred
**Knowledge, Skills and Abilities**
+ Knowledge of medical record management standards, HIPAA, and regulatory requirements.
+ Proficiency with EHR systems and HIM software tools.
+ Strong communication skills and ability to collaborate across departments.
+ Ability to lead teams, coach staff, and manage priorities effectively.
+ Analytical and critical thinking skills with attention to detail.
**Licenses and Certifications**
+ RHIT - Registered Health Information Technician required or
+ RHIA - Registered Health Information Administrator required
INDNC
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.

Join to apply for the HIM Coding Manager #4 role at Episcopal Health Services, Inc.

1 month ago Be among the first 25 applicants

Join to apply for the HIM Coding Manager #4 role at Episcopal Health Services, Inc.

Who We Are

St. Johns Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay.

Who We Are

St. Johns Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay.

Come Grow With Us!

Type: Full-Time

Shift: Days

Hours: 7:00 AM - 3:30 PM

Pay: $100,000 - $15,000

Job Description

The Coding Manager will plan, organize, and manage the day to day operations of the hospital coding team (Inpatient and Outpatient). The Coding Manager is responsible for the professional development of the coding staff and assisting management with providing a hospital-wide educational program to support coders in continued coding and documentation education; performs quality assurance reviews of inpatient and outpatient records to assess and report on the effectiveness of training programs and quality of coders; works with the HIM Operations Manager to provide in-service training and feedback to coding staff regularly, including coding changes and updates. He/She effectively collaborates with HIM and Patient Financial Services Management on the implementation of coding edits and ensures that accurate, coded data exists for optimal reimbursement by the organization, and coordinates all quality and compliance monitoring of assignments for hospital technical services. In addition, the HIM Coding Manager will have direct responsibilities for maintaining Discharge Not Final Billed (DNFB) within established thresholds, based on volumes and staffing resources, and responsibility for scheduling time and attendance, productivity, and quality.

Responsibilities

• Evaluate the impact of innovations and changes in programs, policies, and procedures for the coding unit.
• Design and implement systems and methods to improve data integrity and coding compliance
• Identify, assess, and resolve issues impacting coding, documentation, and revenue cycle process
• Monitor and maintain acceptable accounts receivables associated with un-coded charts (DFNB), and team member productivity and accuracy according to industry standards.
• Oversee and monitor the coding compliance program
• Develop and coordinate educational and training programs such as appropriate documentation and accurate coding to all appropriate staff, including coding staff, physicians, billing staff, and ancillary departments.
• Ensure the appropriate dissemination and communication or regulatory, policy, and guideline changes in collaboration with HIM Management.
• Conduct and oversee coding audit efforts and coordinate monitoring of coding accuracy and documentation adequacy.
• Report noncompliance issues detected through auditing and monitoring, the nature of corrective action plans, and the results of follow-up audits to the directors of hospital and the compliance officer.
• Review claim denials and rejections pertaining to coding and/or support of medical necessity, when necessary, implement corrective action plan to prevent similar denials and rejections from recurring.
• Interact with a variety of people who impact the success of coding compliance program, and function as facilitator, liaison, and/or motivator.
• Assess educational needs and process improvement via team member shadowing and weekly on-on-one meetings with individual coders.
• Manage coders' time - PTO approvals to ensure coverage is maintained - Payroll System timekeeper.
  
  

Requirements

• Bachelor's Degree required
• CPC and CCS or CIC coding certification required
• RHIT, RHIA preferred
• Minimum of 5 years progressive coding or coding review experience in ICD-10-CM and CPT/HCPCS with claims processing and data management responsibilities a plus
• Excellent oral and written communication skills

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Health Care Provider
• Industries Hospitals and Health Care

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Career Opportunities with St. John's Episcopal Hospital

A great place to work.

Careers At St. John's Episcopal Hospital

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St. Johns Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay.

Come Grow With Us!

Type: Full-Time

Shift: Days

Hours: 7:00 AM - 3:30 PM

Pay: $100,000 - $115,000

Job Description:

The Coding Manager will plan, organize, and manage the day to day operations of the hospital coding team (Inpatient and Outpatient). The Coding Manager is responsible for the professional development of the coding staff and assisting management with providing a hospital-wide educational program to support coders in continued coding and documentation education; performs quality assurance reviews of inpatient and outpatient records to assess and report on the effectiveness of training programs and quality of coders; works with the HIM Operations Manager to provide in-service training and feedback to coding staff regularly, including coding changes and updates. He/She effectively collaborates with HIM and Patient Financial Services Management on the implementation of coding edits and ensures that accurate, coded data exists for optimal reimbursement by the organization, and coordinates all quality and compliance monitoring of assignments for hospital technical services. In addition, the HIM Coding Manager will have direct responsibilities for maintaining Discharge Not Final Billed (DNFB) within established thresholds, based on volumes and staffing resources, and responsibility for scheduling time and attendance, productivity, and quality.

Responsibilities:

• Evaluate the impact of innovations and changes in programs, policies, and procedures for the coding unit.
• Design and implement systems and methods to improve data integrity and coding compliance
• Identify, assess, and resolve issues impacting coding, documentation, and revenue cycle process
• Monitor and maintain acceptable accounts receivables associated with un-coded charts (DFNB), and team member productivity and accuracy according to industry standards.
• Oversee and monitor the coding compliance program
• Develop and coordinate educational and training programs such as appropriate documentation and accurate coding to all appropriate staff, including coding staff, physicians, billing staff, and ancillary departments.
• Ensure the appropriate dissemination and communication or regulatory, policy, and guideline changes in collaboration with HIM Management.
• Conduct and oversee coding audit efforts and coordinate monitoring of coding accuracy and documentation adequacy.
• Report noncompliance issues detected through auditing and monitoring, the nature of corrective action plans, and the results of follow-up audits to the directors of hospital and the compliance officer.
• Review claim denials and rejections pertaining to coding and/or support of medical necessity, when necessary, implement corrective action plan to prevent similar denials and rejections from recurring.
• Interact with a variety of people who impact the success of coding compliance program, and function as facilitator, liaison, and/or motivator.
• Assess educational needs and process improvement via team member shadowing and weekly on-on-one meetings with individual coders.
• Manage coders' time - PTO approvals to ensure coverage is maintained - Payroll System timekeeper.

Requirements:

• Bachelor's Degree required
• CPC and CCS or CIC coding certification required
• RHIT, RHIA preferred
• Minimum of 5 years progressive coding or coding review experience in ICD-10-CM and CPT/HCPCS with claims processing and data management responsibilities a plus
• Excellent oral and written communication skills

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The team member's number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand how he or she contributes to the health systems vision of achieving that commitment to patients and families.

Health information management is responsible for developing, implementing, maintaining, and monitoring information management standards and systems to support the patient record. The Health Information Management (HIM) Market Manager leads, directs and coordinates the activities of Records Management for all HIM staff in acute facilities within their assigned market. The Market Manager as oversight on all process and staff related to: pulling/retrieving/sorting clinical records/documents, document assessment, prepping, scanning/indexing, quality analysis of paper medical record documents into any record scanning application/electronic medical record system, and on-site release of information tasks/workflows for walk-in medical record requests. The Market Manager ensures that all staff and workflows within the market are customer focused. The Market Manager will ensure that all departments/workflows operate within CMS/TJC regulations/standards. The HIM Market Manager assists and participates in any regulatory survey response as appropriate. In addition, the HIM Market Manager will collaborate with other HIM Market Managers to ensure all operations are standardized across the enterprise. This colleague will also foster working relationships with other departments to ensure timely resolution within these workflows.

Qualifications:

Education: Bachelor's degree required. Master's degree preferred.

Experience: Minimum eight years experience in health information management. Minimum of five years in health care management/leadership experience required. Experience of leading multiple departments in a large integrated healthcare system preferred.

Licensure/certification/registration: RHIA/RHIT required.

Additional skills required: Effective Operational Decision Making relating and comparing; securing relevant information and identifying key issues; committing to an action after developing alternative courses of action that take into consideration resources, constraints, and organizational values. Adaptability maintaining effectiveness when experiencing major changes in work tasks or the work environment; able to adapt to change in environment and/or circumstances with a positive outlook; and adjusting effectively to work within new work structures, processes, requirements, or cultures. Initiative independently takes prompt proactive steps towards problem resolution. Managing conflict dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Stress tolerance maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization. Planning and Organization proactively prioritizes initiatives, effectively manages resources and keen ability to multi-task. Communication communicates clearly, proactively and concisely with all key stakeholders. Customer orientation establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Work Independently - is self-supporting; not needing to rely on others to complete a job. Facilitation ability to facilitate small to large groups of people at various organizational levels for purpose of planning, problem solving, or strategy development. Quality Orientation accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. PC skills demonstrates proficiency in Microsoft Office applications and others as required. Policies and Procedures articulate knowledge and understanding of organizational policies, procedures and systems. Project Management assesses work activities and allocates resources appropriately. Coach, Mentor and Educate provides timely guidance and feedback to help strengthen the knowledge/skill set of others to accomplish a task or solve a problem. Ability to successfully complete generic and department-specific skills validation and competency test. Experience with fostering strong relationships with members of a medical staff; familiarity with Joint Commission, CMS, and other related regulations that pertain to medical record/hospital records. Must be comfortable in a computer based workflow environment. Should have a strong working knowledge of HIPAA requirements. Must be able to set/meet standardized productivity metrics/goals for team/departments within the market. Ability to drive/travel to multiple locations/facilities as needed.

Additional skills preferred: Experience with the EPIC EHR and/or Hyland On Base scanning application.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Direct Staffing Inc

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Employment Type:

Full time

Shift:

Description:

_ Position allows for remote opportunity._ *

*** Experience with HIM Coding or Operations preferred.

_ Must be available to travel as/when required._ *

POSITION PURPOSE

Provides direct management leadership, coordination and communication for the implementation of the application, application area, or specialized team. Responsible for providing specialized knowledge and oversight of application. Directly manages personnel within team, identifies strength and weakness of team members, and provides guidance to ensure success of the overall collective team and individual team members. Maintains the overall scope, schedule, and quality of the project in a specific application area or team. Works closely with the Epic Director Applications and other Project Managers to coordinate activities. Ensures business community is engaged in the project. Provides assistance and guidance to Application Coordinators in their respective areas. Reviews the progress of the project on an ongoing basis with team members and Epic Director Applications, Project Managers and Project and Clinical Executive team. ?

ESSENTIAL FUNCTIONS

Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions. Collaborates with physician colleagues and other care providers to establish standards of care for target medical conditions and procedures, utilizing evidence, quality indicators, regulatory requirements, and cost and performance data to guide decision making. Manages and assigns resources to support the project. Manages resources to support the project. Incorporates best practice workflows into the user experience. Service Quality: Ensures all team members adhere to established service quality guidelines, and that a just culture root cause investigation is completed for all significant events within specified timeline. Reviews all root cause documents for supported applications. Develops training and skill development plans to provide staff expertise in programming, technical and business analysis skills. Responsible for maximizing cross training opportunities to utilize staff most efficiently. Establishes and recommends required training standards for application support staff. Provides oversight and direction for resource planning and management. Recommends an optimal model organization structure, and responsible for managing a team structure to support the organization. Responsible for evaluating team performance and staff hiring and performance related decisions. Develops and institutes process standards for the team and ensures consistency in performance. Responsible for ensuring all System Office and department policies and procedures are followed within the department. Responsible for on-going evaluation of application and associated technical systems to improve client effectiveness and operational efficiencies. Monitors and approves enhancements requests and all support work orders and requests for services outside of basic support services. Develops and maintains on going communication with customers, managers, and staff throughout the system regarding new product functionality, regulatory and vendor updates and product standardization opportunities. Oversees, monitors and communicates smooth transition from project to support in order to minimize impact on clients. Serves as a point of escalation for issues requiring coordination, resolution and for multiple teams. Provides recommended solutions as appropriate. Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS

Must have three (3) to five (5) years serving in a management or a functional leadership role with supervisory responsibility and/or experience as a consultant. Bachelor's degree in healthcare, IT or related field preferred or an equivalent combination of education and experience. Knowledge of clinical or revenue workflow preferred.

Must have Epic certification.

The work location is 90% remote with expectations to travel to Health Ministries for implementation activities.

Familiarity with information systems, clinical software and other computer applications. Must possess prior experience in, process improvement and change leadership.

Ability to see the position in what is new and different and to focus on what the system does and not what it does not do. Ability to develop, manage and monitor the overall implementation for a specific application team and/or area and to reinforce the importance of the project and provide consistent communication to application directors and application project teams. Ability to communicate to leadership regarding challenges and strategies for success. Ability to approach problems constructively by focusing on how to move the project forward. Ability to effectively manage resources within the organization. Strong communication skills with the ability to communicate information clearly and concisely with leadership and the team. Ability to motivate team members, gain trust and establish effective relationships with Epic counterparts.

Ability to appropriately align team member skills to team responsibilities and show appreciation for overall collective team and individual team member efforts. Recognized and respected within the organization. Strong analytical abilities and the ability to assess and match organizational needs to the system's functionality. Ability to research, evaluate, analyze and implement alternatives to reach issue resolution. Ability to manage a project team at a detailed task and to reach established deadlines and adhere to them. Ability to commit to established timetables in order to ensure successful project outcomes. Must be an effective consensus builder and collaborator, have excellent written and verbal interpersonal and communication skills, and operate effectively in a highly collaborative environment. Must be able to operate effectively in a collaborative, shared team environment. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Operates in a typical office environment. The area is well lit, temperature-controlled and free from hazards. Incumbent communicates frequently, in person and over the telephone, with people in a number of different locations on technical issues. Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communications. Must be able to speak and communicate clearly and effectively. The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions. Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs).

Must be able to travel to various Trinity Health sites as needed. Workhours may possibly include afterhours and weekends.

May require participation in a rotating call schedule after implementations have begun.

Hourly pay ranges: $56.77 - $93.68

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

**Employment Type:**
Full time
**Shift:**
**Description:**
**_* Position allows for remote opportunity._**
*** **_Experience with HIM Coding or Operations preferred._**
**_* Must be available to travel as/when required._**
**POSITION PURPOSE**
Provides direct management leadership, coordination and communication for the implementation of the application, application area, or specialized team. Responsible for providing specialized knowledge and oversight of application. Directly manages personnel within team, identifies strength and weakness of team members, and provides guidance to ensure success of the overall collective team and individual team members. Maintains the overall scope, schedule, and quality of the project in a specific application area or team. Works closely with the Epic Director Applications and other Project Managers to coordinate activities. Ensures business community is engaged in the project. Provides assistance and guidance to Application Coordinators in their respective areas. Reviews the progress of the project on an ongoing basis with team members and Epic Director Applications, Project Managers and Project and Clinical Executive team. ?
**ESSENTIAL FUNCTIONS**
Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions. Collaborates with physician colleagues and other care providers to establish standards of care for target medical conditions and procedures, utilizing evidence, quality indicators, regulatory requirements, and cost and performance data to guide decision making. Manages and assigns resources to support the project. Manages resources to support the project. Incorporates best practice workflows into the user experience. Service Quality: Ensures all team members adhere to established service quality guidelines, and that a just culture root cause investigation is completed for all significant events within specified timeline. Reviews all root cause documents for supported applications. Develops training and skill development plans to provide staff expertise in programming, technical and business analysis skills. Responsible for maximizing cross training opportunities to utilize staff most efficiently. Establishes and recommends required training standards for application support staff. Provides oversight and direction for resource planning and management. Recommends an optimal model organization structure, and responsible for managing a team structure to support the organization. Responsible for evaluating team performance and staff hiring and performance related decisions. Develops and institutes process standards for the team and ensures consistency in performance. Responsible for ensuring all System Office and department policies and procedures are followed within the department. Responsible for on-going evaluation of application and associated technical systems to improve client effectiveness and operational efficiencies. Monitors and approves enhancements requests and all support work orders and requests for services outside of basic support services. Develops and maintains on going communication with customers, managers, and staff throughout the system regarding new product functionality, regulatory and vendor updates and product standardization opportunities. Oversees, monitors and communicates smooth transition from project to support in order to minimize impact on clients. Serves as a point of escalation for issues requiring coordination, resolution and for multiple teams. Provides recommended solutions as appropriate. Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
**MINIMUM QUALIFICATIONS**
Must have three (3) to five (5) years serving in a management or a functional leadership role with supervisory responsibility and/or experience as a consultant. Bachelor's degree in healthcare, IT or related field preferred or an equivalent combination of education and experience. Knowledge of clinical or revenue workflow preferred.
Must have Epic certification.
The work location is 90% remote with expectations to travel to Health Ministries for implementation activities.
Familiarity with information systems, clinical software and other computer applications. Must possess prior experience in, process improvement and change leadership.
Ability to see the position in what is new and different and to focus on what the system does and not what it does not do. Ability to develop, manage and monitor the overall implementation for a specific application team and/or area and to reinforce the importance of the project and provide consistent communication to application directors and application project teams. Ability to communicate to leadership regarding challenges and strategies for success. Ability to approach problems constructively by focusing on how to move the project forward. Ability to effectively manage resources within the organization. Strong communication skills with the ability to communicate information clearly and concisely with leadership and the team. Ability to motivate team members, gain trust and establish effective relationships with Epic counterparts.
Ability to appropriately align team member skills to team responsibilities and show appreciation for overall collective team and individual team member efforts. Recognized and respected within the organization. Strong analytical abilities and the ability to assess and match organizational needs to the system's functionality. Ability to research, evaluate, analyze and implement alternatives to reach issue resolution. Ability to manage a project team at a detailed task and to reach established deadlines and adhere to them. Ability to commit to established timetables in order to ensure successful project outcomes. Must be an effective consensus builder and collaborator, have excellent written and verbal interpersonal and communication skills, and operate effectively in a highly collaborative environment. Must be able to operate effectively in a collaborative, shared team environment. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.
**PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS**
Operates in a typical office environment. The area is well lit, temperature-controlled and free from hazards. Incumbent communicates frequently, in person and over the telephone, with people in a number of different locations on technical issues. Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communications. Must be able to speak and communicate clearly and effectively. The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions. Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs).
Must be able to travel to various Trinity Health sites as needed. Workhours may possibly include afterhours and weekends.
May require participation in a rotating call schedule after implementations have begun.
Hourly pay ranges: $56.77 - $93.68
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran