23,499 Hospitality & Tourism jobs in the United States

We are seeking an experienced and highly organized Front Office Manager to join our dynamic team. This pivotal role entails overseeing the daily operations of the front office, ensuring that all guests receive an exceptional level of service. The Front Office Manager will serve as a key point of contact for guests, staff, and senior management, fostering a positive environment that prioritizes guest satisfaction and operational efficiency. The ideal candidate will possess strong leadership qualities, exceptional communication skills, and the ability to work efficiently under pressure. You will be responsible for managing the reception staff, coordinating front desk operations, and implementing policies and procedures to enhance the guest experience. This role requires a proactive approach to problem-solving and the ability to handle guest inquiries and complaints with professionalism and grace. As the Front Office Manager, you will contribute to the overall success of the hotel by ensuring that the front office team is well-trained and that service standards are upheld at all times. If you thrive in a fast-paced environment and have a passion for hospitality, we encourage you to apply and become a crucial part of our team.

• Supervise and coordinate daily front office operations
• Manage and train front desk staff to ensure outstanding guest service
• Handle guest inquiries, complaints, and feedback professionally
• Ensure compliance with hotel policies and procedures
• Oversee front desk activities including check-in, check-out, and reservations
• Prepare and maintain reports related to front office operations
• Collaborate with other departments to enhance the guest experience and drive operational efficiency

• Proven experience as a Front Office Manager or similar role in the hospitality industry
• Excellent communication and interpersonal skills
• Strong leadership and team management skills
• In-depth knowledge of hospitality software and Microsoft Office Suite
• Ability to work under pressure and manage multiple tasks
• Strong problem-solving abilities and conflict resolution skills
• Flexibility to work various shifts, including nights and weekends

Our company is seeking a highly detail-oriented and efficient front desk specialist to handle all secretarial and receptionist activities at the desk of our main entrance. You will serve as the company's "face" and be in charge of setting the tone for all visitors.

The ideal applicant must be extremely perceptive, disciplined, and service-minded, in addition to having a pleasant and laid-back demeanor. You should be able to address problems and give accurate information. The demands of the customer must always come first.

• Maintain a clean and attractive front desk with the necessary materials.
• Salute and welcome visitors.
• Respond to queries and grievances.
• Answer all incoming calls, divert them, or leave messages on wait.
• Obtain correspondence, shipments, etc., and distribute them.
• Prepare outgoing mail by writing letters, packing packages, etc.
• Examine, group, and forward email.
• Provides customer service by greeting and registering visitors, as well as attending to directional inquiries.
• Watch office supply needs and place orders as necessary.
• Maintain accurate records and files.
• Track office costs and expenses.
• Assume additional responsibilities (travel arrangements, schedules, etc.)

• Must possess a High school diploma
• Demonstrable background as a receptionist, agent, or other similar function
• Knowledge of office equipment (e.g., fax, printer, etc.)
• Knowledge of office administration and basic bookkeeping
• Effective oral and written communication
• outstanding MS Office skills (especially Excel and Word)
• Strong interpersonal and communication skills
• Possess strong organizational and multitasking skills
• Aptitude for solving issues
• Customer-centric mindset

We are looking for a customer service representative who will be responsible for attending to customers' inquiries, complaints, and clarifications via phone calls, emails, and live chats. The ideal candidate should possess excellent communication skills, be able to handle stressful situations with calmness, and resolve customer issues with the utmost proficiency and empathy.

• Respond to customer inquiries by phone call, email, or live chat with a high level of professionalism, clarity, and courtesy.
• Address and resolve customer complaints and concerns. Escalate appropriately when necessary.
• Ensure swift issue resolution by following up on customers’ complaints and inquiries and providing timely feedback to the customers to enhance customer satisfaction.
• Develop a thorough understanding of customers' needs to provide accurate and timely information and recommendations.
• Identify and escalate issues that require immediate attention and follow-up with relevant internal teams for issue resolution.

• High School Diploma or equivalent.
• Proven working experience in customer service in a related field, including sales or technical support positions
• Excellent verbal and written communication skills with a high degree of accuracy and attention to detail
• Proficient in basic computer applications and competent in learning new software quickly
• Demonstrated problem-solving skills, the ability to think critically in high-pressure situations, and multitasking ability

Knead Master Academy is seeking a highly detail-oriented and efficient Data Entry Clerk to join our team. A strong set of organizational skills and a methodical approach to completing tasks accurately are required for the ideal candidate. This role is critical to the organization as the responsibilities of the Data Entry Clerk will include putting accurate and timely data into the system.

• Enter data accurately into the company's databases or other computer systems.
• Verify data by reviewing, correcting, deleting, or re-entering it, as required.
• Obtain missing or incomplete data from various sources and gather appropriate information.
• Ensure the accuracy of all data entered by reviewing and comparing it to source documents.
• Maintain accurate and complete records of all data entry activity and any errors discovered.
• Keep sensitive information confidential and handle it with professionalism and discretion.
• Follow all company procedures and protocols for data entry and security.

• High school diploma or equivalent
• Minimum of two years of experience in data entry or related field
• Excellent typing skills with high accuracy and attention to detail
• Ability to work efficiently with minimal supervision
• Proficient in Microsoft Office applications
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills

We are seeking a reliable, customer-focused individual to join our service team. The role involves providing excellent customer service, ensuring client satisfaction, and maintaining a professional and welcoming environment. The ideal candidate should have strong communication skills, a positive attitude, and the ability to handle various service-related tasks in a fast-paced setting.

Key Responsibilities:
• Greet and assist customers or clients in a friendly and professional manner.
• Provide accurate information about products, services, or company offerings.
• Handle customer requests, concerns, and complaints efficiently.
• Ensure a clean, safe, and organized service environment.
• Process transactions, payments, or bookings (if applicable).
• Maintain knowledge of company products, promotions, and policies.
• Work collaboratively with team members to achieve service goals.
• Uphold company standards, procedures, and service quality expectations.
• Assist in inventory management, stocking, or basic administrative tasks.
• Strive to create a positive customer experience at every interaction.

Requirements:
• High school diploma or equivalent (higher education is a plus).
• Prior experience in the service industry (hospitality, retail, food service, or related field) preferred.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and in fast-paced environments.
• Strong problem-solving and multitasking abilities.
• Professional appearance and positive attitude.
• Flexibility to work evenings, weekends, or holidays, as required.

Preferred Skills:
• Cash handling or POS system experience.
• Conflict resolution and negotiation skills.
• Ability to work independently and as part of a team.
• Multilingual abilities (a plus in customer-facing roles).

Hidden Dunes Beach & Tennis Resort is a beachfront resort located in Miramar Beach, Florida, offering luxurious accommodations, award-winning tennis facilities, and a relaxing, family-friendly atmosphere. We take pride in providing a safe, clean, and beautiful property for our guests and residents, and we’re looking for a reliable Maintenance Technician to join our team.

We are hiring a full-time Maintenance Technician to help maintain the property, facilities, and amenities at Hidden Dunes. The ideal candidate is skilled, dependable, safety-conscious, and takes pride in their work. This is a hands-on position requiring a variety of general maintenance and repair tasks throughout the resort.

• Perform routine maintenance and repairs (plumbing, electrical, painting, HVAC, carpentry)
• Conduct property inspections and address safety or maintenance concerns
• Maintain resort amenities such as pools, tennis courts, elevators, and beachfront facilities
• Complete work orders and respond to resident and guest service requests
• Document all work performed and keep accurate maintenance records
• Ensure all work complies with safety standards and property guidelines
• Work with vendors and contractors as needed
• Participate in after-hours on-call rotation for emergency repairs

• High school diploma or equivalent
• 2+ years of general maintenance experience
• Ability to use tools and equipment safely and effectively
• Physically capable of lifting 50 lbs., climbing ladders, and working outdoors
• Valid driver’s license and reliable transportation
• Strong work ethic, communication skills, and ability to work independently or in a team
• Authorized to work in the United States

• HVAC certification or technical training
• Pool maintenance experience (CPO certification preferred)
• Familiarity with condo/resort maintenance or property management systems

• Full-time: 40 hours/week
• Monday through Friday, with occasional weekends or on-call shifts
• Expected Hours: 7:30 AM – 4:00 PM (with 30-minute lunch break)

• Pay: $/hour (commensurate with experience)
• Year-round, full-time employment
• Supportive, team-oriented work environment
• Access to certain resort amenities (per company policy)