439 Hospitality & Tourism jobs in the United States
Supervisor
Posted 16 days ago
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Job Description
The supervisor is responsible for managing the staff, processes and comprehend complex operations. Top-notch communication skills are important to be able to clearly communicate expectations with all members of the team. The supervisor will ensure that products and services are delivered at maximum quality in a profitable manner. By giving clear and timely instructions, the supervisor oversees the work of other employees to ensure the successful completion of tasks. The successful supervisor possesses acute problem-solving skills and motivates staff results by communicating job expectations; meticulous planning, monitoring, and appraising. This role will be responsible for coaching, counseling, and disciplining employees as well as initiating, coordinating, and enforcing systems, policies, and procedures. The supervisor must maintain workflow by monitoring steps of the process, understanding the inevitable variables, and facilitating corrections.
Responsibilities:- Ability to recruit, interview, select, orient, and train new employees
- Skilled at motivating others to grow and be better; elevating the team
- Quick and appropriate resolution of any and all challenges, discrepancies or miscommunications
- Dedication to maintaining quality service by establishing and enforcing organization standards
- Ability to effectively communicate at every level within the organization
- A positive and infectious attitude
- Ensures operation of equipment by calling for repairs; evaluating new equipment and techniques
- Understanding of planning, shipping, management, and inventory systems
- Manage daily schedules and track the progress of deliverables
- Preparation and presentation of reports on productivity, staffing, effectiveness, and success
- High School diploma
- Proven experience as a supervisor or similar management role
- Advanced computer skills in MS Office
- Organizational, coaching and leadership abilities
- Communication, presentation and interpersonal skills
- Self-motivated with a results-driven approach
- Degree in a technical, engineering or relevant field a plus
Company Details
Administrative Manager
Posted 17 days ago
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Job Description
We are seeking a highly skilled, experience administrative manager to join our growing team. In this position, you will oversee the administrative operations of the business and the department's day-to-day functions. You will create also hire and train employees as well as create and follow budget plans.
Administrative Manager Duties and Responsibilities- Provide technical and logistical support for all administrative personnel
- Hire and train new administrative employees
- Manage employees; assign and assist with projects
- Carry out employee evaluations; provide feedback and ways to improve
- Communicate between employees and upper management
- Set financial goals; communicate and follow goals accordingly
- Bachelor's degree in business or a related field
- 2+ years in administrative management
- Proficient in Microsoft Office Suite
- Project management experience
- Budgeting and financial reporting experience
- Contract management experience
- Strong communication skills, both written and verbal
Why Work With Us:
- Comprehensive Training : Benefit from on-site training with experienced managers, ensuring you’re equipped with the skills and knowledge to excel.
- Career Advancement : We prioritize internal promotions and provide opportunities for growth within the company.
- Competitive Benefits Package : Full-time employees enjoy medical and dental insurance, a 401(k) plan with company match, and more.
- Community Engagement : Join a company that values community involvement and practices green and sustainable methods to minimize environmental impact.
Company Details
Clerical Assistant
Posted 17 days ago
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Job Description
We are in need of a Clerical Assistant to perform a variety of administrative tasks around our office. In this position, you will answer phones, maintain our calendars and file systems, and handle any invoicing duties. You will also be responsible for scanning important documents and performing data entry. Our ideal applicant has experience as a receptionist, strong phone skills, and familiarity with both office and vendor management software, such as Microsoft Outlook and CyberGRX. Office administration experience that goes beyond reception is also beneficial.
Responsibilities:- Answer phone calls from clients and vendors
- Invoice clients and resolve invoices from vendors
- Maintain our file system
- Keep an office calendar
- Serve as the receptionist when guests arrive
- A high school diploma or GED certificate
- Strong organization and phone skills
- Reception or office administration experience
- Computer proficiency
Why Work With Us:
- Comprehensive Training : Benefit from on-site training with experienced managers, ensuring you’re equipped with the skills and knowledge to excel.
- Career Advancement : We prioritize internal promotions and provide opportunities for growth within the company.
- Competitive Benefits Package : Full-time employees enjoy medical and dental insurance, a 401(k) plan with company match, and more.
- Community Engagement : Join a company that values community involvement and practices green and sustainable methods to minimize environmental impact.
Company Details
Front Desk Agent
Posted 18 days ago
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Job Description
We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills.
Responsibilities:- Greet guests with a welcoming smile and friendly demeanor
- Perform all guest check-in and check-out procedures
- Obtain or confirm guest information, assign rooms, activate and distribute keys, etc.
- Collect payment for room charges and other fees
- Answer phones and direct calls to appropriate personnel
- Check and send emails
- Make and confirm reservations
- Maintain a clean and tidy workspace at all times
- Inform guests of hotel amenities and offerings
- Be informed and up-to-date on all types of room accommodation and availability
- Communicate with housekeeping, room service and security staff as necessary
- Provide local information on restaurants, special sites, activities, etc.
- Resolve customer complaints and problems calmly and effectively
- Notify management of any serious issues that you cannot resolve
- Take and deliver messages for guests
- Store luggage and valuables as needed
- Assist with and book tours and activities for guests
- Maintain a friendly, personable disposition
- Perform various clerical tasks as needed (sorting mail, paper filing, etc.)
- High school diploma or GED equivalent preferred
- Previous experience in customer service and/or hospitality industry preferred
- Experience using hotel booking software a plus
- Computer literate and proficient using Microsoft Suite
- Personable and outgoing when dealing with guests
- Professional phone demeanor
- Excellent customer service skills
- Ability to maintain calm, polite, and patient in stressful situations
- Organized and detail-oriented
- Ability to connect with guests and consistently give them a positive customer experience
Company Details
Live Chat Operator
Posted 18 days ago
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Job Description
Job Summary: A Chat Operator will play a crucial role in providing exceptional customer support and assistance through chat-based interactions. Your excellent communication skills, problem-solving abilities, and commitment to delivering outstanding service will be key in ensuring a positive experience for our customers.
Responsibilities:- Engage with customers via chat to provide information, answer inquiries, and resolve issues promptly and professionally.
- Develop a deep understanding of the company's products or services to provide accurate and comprehensive assistance to customers.
- Efficiently manage multiple chat conversations simultaneously, ensuring that each customer receives timely responses.
- Utilize chat support software and related tools to facilitate effective customer interactions and maintain detailed records of customer interactions.
- Educate customers about product features, benefits, and any available promotions or upgrades.
- Identify opportunities to promote additional products or services that align with the customer's needs and preferences.
- Provide feedback on common customer issues or suggestions for process improvement and report technical issues as needed.
- High school diploma or equivalent; additional education or training in customer service is a plus.
- Exceptional written communication skills with a strong command of grammar and spelling.
- Proficiency in typing with a high degree of accuracy.
- Strong problem-solving skills and the ability to think quickly and rationally.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with chat support software and basic computer skills.
- Willingness to work flexible hours, including evenings, weekends, and holidays, as needed.
- Sales or up-selling experience is a plus but not required.
Why Work With Us:
- Comprehensive Training : Benefit from on-site training with experienced managers, ensuring you’re equipped with the skills and knowledge to excel.
- Career Advancement : We prioritize internal promotions and provide opportunities for growth within the company.
- Competitive Benefits Package : Full-time employees enjoy medical and dental insurance, a 401(k) plan with company match, and more.
- Community Engagement : Join a company that values community involvement and practices green and sustainable methods to minimize environmental impact.
Company Details
Switchboard operator
Posted 18 days ago
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Job Description
Our company seeks a Switchboard Operator to answer and redirect a high volume of calls in a timely manner. In this role, you are typically the first point of contact that an outside caller has with our organization, so it's essential for you to be professional and helpful at all times. You may also need to perform basic receptionist and data entry duties, such as checking in guests for appointments or registering patients upon arrival. Our ideal candidate has excellent phone skills and can stay calm in various situations to deal with requests or issues. It's also beneficial to have experience in a customer service-oriented role.
Responsibilities:- Answer phones and redirect calls to the appropriate personnel in a timely manner
- Keep a detailed record of call information
- Fulfill various receptionist duties as needed
- Perform data entry tasks
- High school diploma or GED certificate
- Excellent phone skills
- Top-notch communication and listening skills
- Basic computer proficiency
- Experience in a customer service role (preferred)
Why Work With Us:
- Comprehensive Training : Benefit from on-site training with experienced managers, ensuring you’re equipped with the skills and knowledge to excel.
- Career Advancement : We prioritize internal promotions and provide opportunities for growth within the company.
- Competitive Benefits Package : Full-time employees enjoy medical and dental insurance, a 401(k) plan with company match, and more.
- Community Engagement : Join a company that values community involvement and practices green and sustainable methods to minimize environmental impact.
Company Details
Administrative Clerk
Posted 18 days ago
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Job Description
Our company is looking for a focused, industrious, and likable candidate to fill a vacant administrative clerk position. As an administrative clerk, you will perform a variety of clerical duties to help keep the office running smoothly. Our ideal candidate is an efficient, dynamic, and cooperative individual who can perform well while juggling multiple tasks with little to no direct supervision.
Responsibilities:- Answer and direct telephone calls
- Communicate with customers, employees, and others to answer questions, address complaints, explain information, and take orders
- Operate office machinery, including photocopiers, scanners, telephone and voicemail systems, and computers
- Maintain updated systems for filing, inventory, mailing, and databases
- Handle incoming and outgoing office correspondence
- Compile and maintain records of office activities and business transactions
- Type, format, proofread and edit documents from notes or dictation
- Prepare meeting agendas; attend meetings to take notes and write minutes
- Manage work schedules, calendars, and appointments
- Obtain information to respond to requests by reviewing files, documents, and records
- Take inventory and order materials, supplies, and services as needed
- Troubleshoot problems that arise with office equipment
- Perform basic bookkeeping and banking transactions, including the collection, counting, and disbursement of money
- Prepare and mail bills, invoices, checks, and contracts
- Make travel arrangements for personnel
- Supervise and direct the work of lower-level clerks
- Proficient in the use of computers, including accounting software, database software, document management software, and Microsoft Office
- Prior secretarial experience preferred, but not required
- Strong communication skills; ability to interact productively with supervisors, peers, and subordinates
- Superb organizational skills
- Excellent time management
- High school diploma or equivalent required
Why Work With Us:
- Comprehensive Training : Benefit from on-site training with experienced managers, ensuring you’re equipped with the skills and knowledge to excel.
- Career Advancement : We prioritize internal promotions and provide opportunities for growth within the company.
- Competitive Benefits Package : Full-time employees enjoy medical and dental insurance, a 401(k) plan with company match, and more.
- Community Engagement : Join a company that values community involvement and practices green and sustainable methods to minimize environmental impact.
Company Details
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Reception Administrative Assistant
Posted 18 days ago
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Job Description
The Reception Administrative Assistant is responsible for providing administrative and clerical support to a wide range of departments. This position answers telephones, greets visitors, and provides general administrative support. The successful candidate is organized, has excellent communication skills, and enjoys working in a fast-paced environment.
Responsibilities:- Greet visitors and direct them to the appropriate department
- Answer and forward incoming phone calls
- Manage incoming and outgoing mail
- Monitor office supply inventory and order supplies when necessary
- Assist with preparation of presentations, reports, and other documents
- Assist with scheduling and coordinating meetings, conferences, and travel arrangements
- Maintain filing systems and databases
- Perform other administrative duties as assigned
- High school diploma or equivalent
- 2+ years of experience in an administrative role preferred
- Excellent interpersonal, communication, and organizational skills
- Proficient in Microsoft Office Suite
- Able to multitask and prioritize tasks effectively
- Able to work independently and as part of a team
- Professional demeanor and strong customer service skills
Why Work With Us:
- Comprehensive Training : Benefit from on-site training with experienced managers, ensuring you’re equipped with the skills and knowledge to excel.
- Career Advancement : We prioritize internal promotions and provide opportunities for growth within the company.
- Competitive Benefits Package : Full-time employees enjoy medical and dental insurance, a 401(k) plan with company match, and more.
- Community Engagement : Join a company that values community involvement and practices green and sustainable methods to minimize environmental impact.
Company Details
Data Entry Clerk Remote
Posted 18 days ago
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Job Description
Job Summary: As a Remote Data Entry Clerk you will be responsible for accurately inputting and managing various types of data into digital databases, spreadsheets, or other data management systems. Your role is essential to maintaining data accuracy, integrity, and efficiency within our organization.
Responsibilities:- Data Entry: Accurately and efficiently input and update data from various sources into digital databases or spreadsheets using established guidelines and procedures.
- Data Verification: Review and verify data for accuracy, completeness, and consistency, promptly correcting any errors or discrepancies.
- Data Quality Control: Conduct data cleansing and quality control tasks to ensure data integrity, including the identification and resolution of duplicates and inconsistencies.
- Document Management: Maintain organized digital records and files, ensuring easy access to stored data when needed.
- Report Generation: Generate reports and summaries based on stored data to support decision-making processes and business operations.
- Timely Communication: Communicate effectively with team members and supervisors through digital channels, providing progress updates and promptly addressing data-related queries.
- Data Security: Adhere to strict data security and confidentiality protocols to protect sensitive information.
- High school diploma or equivalent; additional education or relevant certification is a plus.
- Proven experience in data entry or related roles, with a strong emphasis on accuracy and attention to detail.
- Proficiency in using data management software, spreadsheet applications (e.g., Microsoft Excel), and other relevant tools.
- Reliable internet access and a dedicated workspace for remote work.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Ability to work independently with minimal supervision and meet project deadlines consistently.
Why Work With Us:
- Comprehensive Training : Benefit from on-site training with experienced managers, ensuring you’re equipped with the skills and knowledge to excel.
- Career Advancement : We prioritize internal promotions and provide opportunities for growth within the company.
- Competitive Benefits Package : Full-time employees enjoy medical and dental insurance, a 401(k) plan with company match, and more.
- Community Engagement : Join a company that values community involvement and practices green and sustainable methods to minimize environmental impact.
Company Details
Inbound Customer Service Representative
Posted 18 days ago
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Job Description
We are seeking an Inbound Customer Service Representative to help solve issues for our customers. In this position, you will answer phone calls and emails from our customers, work to find solutions, and offer additional options for replacement or repair if necessary. You may also answer questions from potential customers. The main qualifications for this role are strong communication and problem-solving skills, as well as a background in customer service.
Responsibilities:- Answer phone calls and respond to emails from customers and potential customers
- Solve any issues that may arise
- Forward customers to the appropriate specialist when necessary
- Log all calls, issues, and solutions
- High school diploma or GED certificate
- Customer service experience
- Strong phone and computer skills
- Excellent problem-solving and communication abilities
Why Work With Us:
- Comprehensive Training : Benefit from on-site training with experienced managers, ensuring you’re equipped with the skills and knowledge to excel.
- Career Advancement : We prioritize internal promotions and provide opportunities for growth within the company.
- Competitive Benefits Package : Full-time employees enjoy medical and dental insurance, a 401(k) plan with company match, and more.
- Community Engagement : Join a company that values community involvement and practices green and sustainable methods to minimize environmental impact.