377 Hospitality Staff jobs in La Jolla

Description

Who we are: Tocaya

Tocaya uses bold flavors and the best ingredients with a strong emphasis on organic products to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free.

At Tocaya we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential.

The Job

As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as;

• Acting as a brand ambassador and delivering exceptional hospitality and service by
  • Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience
  • Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments
  • Taking telephone orders and preparing take out orders
  • Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions
  • Making and serving fresh non-alcoholic and alcoholic beverages
  • Delivering food to guests and refilling drinks quickly, efficiently, and accurately
  • Engaging the guests in light conversation when appropriate
• Maintaining a clean and inviting space for our guests by
  • Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing
  • Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels
  • Setting up, stocking, cleaning, and maintaining all service stations
• Maintaining a safe working environment by
  • Understanding and exhibiting compliance to the company's required safety policies and standards
  • Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law
• Exemplifying Company culture by
  • Working as a team to achieve Company goals and standards
  • Supporting other areas of the restaurant as necessary
  • Maintaining a professional and presentable appearance according to the Company's Uniform Policy
• All other job duties as assigned by Manager

• A warm, helpful, hospitable and guest focused nature
• Restaurant or retail experience is helpful, but not necessary
• Ability to approach work with a sense of fun while delivering outstanding results
• Ability to thrive in a fast paced environment
• Ability to communicate effectively in English
• A high level of resourcefulness in solving problems and taking initiative
• Ability to understand and meet restaurant standards for health, safety, and excellence.
• Ability to comply with all company policies, processes and standards
• Must be eligible to work in the United States
• Must be a minimum of 18 years old
• Ability to work a flexible schedule based on restaurant needs
• Food handler's card may be required according to local and or state regulations
• Responsible Beverage Service Certification may be required according to local and or state regulations

• Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis
• Some bending/kneeling/stooping required
• Must be able to stand and/or walk for long periods of time
• Must be able to work in a hot kitchen environment
• Must be able to place plates, utensils, pans, and cases on both high and low shelves
• Must be able to work indoors and outdoors

• We offer competitive pay + tips
• Free meals during shifts and 50% discount while off the clock
• Opportunities for development and growth
• A fun and inspiring work environment and be part of an amazing team

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is seeking Enterprise Architects with extensive experience in Retail organizations to join our team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical and business leaders of our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills, innovation, and a growth mindset to help our customers understand the opportunities of the “platform of platforms” vision. We act as technical leaders for our customer's most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practices and industry standards to build customer trust and architect best-in-class solutions. While collaborating with organizations, foundations, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures, strategies, and a vision that are both written and verbal, to audiences up to and including the CIO/CTO and leaders of line of business. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners. What you get to do in this role: Engage with executives to identify pain points and opportunities to deliver on their mission and then translate them into solutions from ServiceNow. Work with a wide variety of retail organizations, colleagues, and partners to help them understand the power of the Now platform and the potential opportunities of the future of work. Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including Business Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry-specific solutions. Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels Work with architecture development methods, modeling approaches and architecture patterns for integration Interact at multiple levels within a Retail organization (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey. Provide thought leadership and collaborate with internal ServiceNow business units Identify, lead, and contribute to the creation of best practices, white papers, workshops, etc Help organizations understand how ServiceNow AI's strategy can accelerate them to value Qualifications To be successful in this role you have: An entrepreneurial mindset Delivered Digital Business Transformation leveraging the ServiceNow platform Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas Willingness to jump in and roll up their sleeves alongside customers, colleagues, and partners to get things done faster and better An ability to take complex concepts in build them into a story 10 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery-focused role A track record of success in using Human Centered Design techniques to explore the customer's current reality and set a vision for the future Expertise in designing, implementing, and managing advanced architectures in an application domain and integrating multiple systems or platforms Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, Business Architecture Guild, etc. Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc. Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions Experience presenting architecture concepts, designs, and goals to technology leaders and partners Willingness to travel to serve our customers across the Americas For positions in this location, we offer a base pay of $149,250 - $246,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. #J-18808-Ljbffr

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.

Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague equity and is firmly committed to respecting and appreciating each colleague.

Bartell Hotels is an equal opportunity employer.

To assist in supervising the operations of the Front Desk, to include the performance of Guest Service Agents and Bell staff, ensuring all are executing in a pleasant, professional and efficient manner, contributing to an overall positive guest experience.

1. Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
3. Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
4. Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
5. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
6. Understand and enforce the hotel company credit policies. Account for all cash and make deposits in accordance with hotel and company policies.
7. Take the initiative to greet guests in a friendly and warm manner.
8. Take responsibility for assigned employees in the absence of the Department Manager, assign work, and ensure proper performance of assigned employees.
9. Own a problem when confronted with one.
10. Handle difficult situations effectively.
11. May drive company vehicle to transport hotel guests to Airport and/or local attractions.

Other duties may be assigned as needed.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl, as well as frequently lifting and/or moving up to 50 pounds. The employee must also be able to go up and down a flight of stairs while carrying 25 pounds. The employee is sometimes exposed to outside weather conditions and the noise level in the work environment is usually moderate.

Guest Services Representative

Cooley is seeking a Guest Services Representative to join the Office Services/Facilities team.

Position Summary : The Guest Services Representative position plays a critical role with a focus on establishing effective work relationships with clients, attorneys, business professionals and providing exceptional customer service to all clients, guests and employees. Meeting assistance may include making arrangements with food services vendors, and coordinating with Operations, Guest Services and other departments to ensure that all requests for space, catering and AV/technology equipment are managed well and services are provided seamlessly. This role will also perform various and other routine administrative duties. Specific duties include, but are not limited to, the following:

Position responsibilities :

• Answer telephones clearly and concisely, using a friendly and professional tone for attorneys/business professionals/clients and direct callers as requested or to voice mail, when appropriate
• Check general voice mailbox daily and forward messages to the appropriate attorney or other business professional members
• Greet everyone with enthusiasm and a welcoming attitude and record/log visiting attorneys and personnel from other Cooley offices and inform local Technology and Office Services team members of such visitors
• Escort guests, as needed to conference room
• Schedule visiting offices and coordinate with Administrative Services Manager or Director of Administration to confirm secretarial/practice team assistant support assignment, as needed
• Maintain and update reservation details and other logistics in firm provided software (Zoom, etc.) for conference rooms. Work closely with the Guest Services, Office Services and Technology teams to ensure meetings run smoothly. Respond promptly to conference room requests or questions, providing excellent customer service when resolving issues
• Collect information to register visitors for building access, input information and send confirmation/access emails, as needed
• Coordinate logistical requirements for all in-house functions serving as the office contact for meetings and coordinating appropriate meal or beverage set-ups
• Assist clients and attorneys with local restaurant reservations, as needed
• Assist clients and/or visitors with local transportation needs
• Maintain and update office floorplan of all office assignments
• Collaborate with Director of Administration, Associate Director of Operations, Operations Manager or Guest Services Manager, for resolution when conference schedule conflicts arise, solve challenges and provide excellent hospitality
• Knowledgeable of all personnel and departments in the office. Utilize appropriate resources to provide information regarding personnel and departments in other offices of the firm
• Knowledgeable of all office wide amenities
• Maintain a neat and orderly reception area
• Maintain a secure environment at reception area and floor entrances, ensuring that clients or guests, including former employees, do not enter our space without approval
• Maintain security badge log (new hires, temporary loaner keys, etc.)
• As part of the Facilities team, work with on-site property manager to arrange for general facility maintenance including light bulb replacement, temperature adjustments and other issues. Submit work orders for maintenance issues to building management as needed
• All other duties as assigned or required

Skills & Experience

Required:

• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
• Available to work overtime, as required
• Familiarity with making international and long-distance calls to enable the receptionist to assist clients, guests or firm personnel

Preferred:

• Bachelor's degree
• Prior customer service, receptionist or concierge experience
• Previous law firm experience

Competencies:

• Ability to interact in a professional, cooperative and tactful manner with clients, co-workers and others both in person and on the telephone
• Detailed-oriented and adaptable
• Punctual
• Pleasant and professional demeanor with clear speaking voice and excellent spoken and written command of English
• Excellent verbal, written, organization, computer, and interpersonal skills
• Ability to maintain confidentiality
• Ability to effectively work individually and use critical thinking skills to solve operational issues, knowing the difference between when to solve an issue on one's own and when to elevate it to the next level for help
• Team player
• Ability to prioritize and handle multiple tasks simultaneously
• Ability to work well under pressure within a deadline-driven environment

Cooley offers a competitive compensation and excellent benefits package.

The expected hourly pay range for this position with a work schedule of 40 hours per week is $26.50 - $2.50 ( 55,120.00 - 67,600.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.