182 Hospitality Staff jobs in Santa Monica

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 1932 WILSHIRE BLVD,SANTA MONICA,CA,90403
**Full District Office Address:** 1932 WILSHIRE BLVD,SANTA MONICA,CA, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 05526-SANTA MONICA CA
**Pay Type:** Hourly
**Start Rate:** 17.81
**Max Rate:** 20

**Excited to grow your career?**
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
_People First, Excellence Always_
**CSI#** : **1840**
**Station Address** : **2400 Lincoln Blvd. Venice, CA 90291**
**Job Expectations:**
+ Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
+ Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
+ Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
+ Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
+ Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
+ Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
+ Work professionally with vendors and contractors.
+ Regular and punctual attendance is expected.
+ Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
**Essential Functions:**
+ Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
+ Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
+ Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
+ Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
+ Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
+ Actively promote store specials and other marketing programs.
+ Cross-check price of delivered goods for accuracy.
+ Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
+ Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
+ May perform other duties as assigned by management.
**Requirement/Qualifications:**
+ Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
+ Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
+ Strong attention to detail.
+ Ability to handle challenging situations professionally and exercise exceptional judgement.
+ Ability to work both independently and in team settings.
+ Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
+ Cooking/Restaurant experience preferred
**Supervisor Responsibilities:**
+ This position has no supervisory responsibilities
**Travel:**
+ Rare, limited to required training and coverage for nearby stations.
**Physical Demands Include but are not limited to:**
+ Ability to stand and walk for long periods of time on hard and uneven surfaces.
+ Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
+ Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
+ Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
+ Periodic exposure to all outdoor conditions during daylight hours.
+ Moderate exposure to walk-in coolers and freezers at 34 F or lower.
+ Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
+ Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
+ The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
**Benefits:**
+ Full-time & Part-time shifts available
+ Direct Deposit with competitive weekly pay
+ Health & Wellness packages available for purchase
+ Education reimbursement program
+ Shift Differential Pay for select shifts and job titles
+ Management Bonus Program
+ Loyalty Service time Program
+ Commuter benefit Program
Compensation Range:
$18.75 - $19.75
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at
Chevron Stations Inc. (CSI) are Chevron-owned and operated stations located throughout California, Oregon, and Washington. We have more than 3,000 employees in about 300 stations.
CSI locations are the flagship for all 8,000+ Chevron retail stations across the U.S. Chevron Corporation uses the CSI sites to test new products and set the standards for all Chevron stations to follow.
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

Who We Are
Join the team at Jon & Vinny’s , where passion for great food and genuine hospitality come together in a fast-paced, energetic environment! We’re looking for dedicated, team-oriented individuals who thrive in a dynamic setting and take pride in delivering exceptional guest experiences. Whether you’re a seasoned hospitality professional or eager to grow in the industry, we offer a supportive and inclusive workplace with opportunities for career advancement. If you love working with great people, enjoy a lively atmosphere, and want to be part of a restaurant that values quality, teamwork, and community, we’d love to hear from you!

Jon & Vinny’s is a fast-paced, high-volume, all-day restaurant serving several Los Angeles communities 7 days a week. Known for our welcoming vibe, delicious food, and exceptional wine and cocktail offerings, we’ve become a neighborhood favorite where guests come to celebrate everything from casual dinners to special occasions. With a bustling atmosphere, we’re dedicated to delivering the kind of hospitality that makes every guest feel like a VIP.

Our concept is simple yet refined—a place for families, friends, first dates, and everything in between. We focus on creating joyful experiences with comforting food, great wine, and a vibrant atmosphere. If you’re someone who thrives in a high-energy environment and wants to be part of a dynamic, growing brand, this is the perfect place for you.

Core Values

Hospitality 

Hospitality is who we are; it's the kindness we extend to each other; it's the friendly and genuine reception of our guests. Hospitality is the excitement & enthusiasm with which we approach our guests, our spaces, each other, and our positions. We expect our team members to execute our concept every day and hold hospitality paramount.

Intention

The best things in life are built and created with intention. Our concept is beautifully designed. When we approach our work with intention and thoughtfulness, it encourages everyone to create an exceptional experience for our guests and for each other.

Respect

Respect is fundamental to who we are. We respect our guests, ourselves, our team, our products, our resources, our peers, our leaders, and our space. We hold ourselves to the highest standards of integrity and moral principles.

Teamwork  

We value our commitment to working with and listening to each other as a team; kindness and generosity are an integral part of our professional relationships. Teamwork is essential to provide a great experience to our guests. 

Determination & Readiness

We are determined to make our guests happy and we are ready to pivot and adapt at any time. We are determined to keep our restaurants clean, organized and on a path of improvement.  As a team, we are able to improvise, adapt and overcome any situation for our team and our guests. We have a readiness to satisfy the guests and meet and exceed their expectations.

Service Manager Job Description

The Service Manager is an entry-level management position responsible for supporting the day-to-day front-of-house (FOH) operations, with a focus on service execution, team training, and beverage program standards. They play a key role in delivering a positive guest experience, ensuring the cleanliness and readiness of the facility, and maintaining a professional, positive working environment for all employees. This role is a vital link between hourly staff and senior leadership, with a strong focus on service execution, team development, and systems mastery.

Service Managers lead from the floor — bringing presence, intention, and accountability to every shift. They must understand and embody the spirit of our hospitality while helping others do the same. This role is ideal for someone passionate about service, energized by training, and excited to grow as a leader within our company.

What you'll do:

Service Execution

• Maintain full mastery of the Steps of Service, and ensure that they are executed with consistency across all FOH roles - no skipped steps or shortcuts.
• Ensure daily adherence to service checklists.
• Lead by example in all FOH roles - utility, beverage servers, servers, takeout and hosts.
• Uphold and train for all service SOPs for birthdays, chit procedures and host communications, takeout protocol for Doordash and orders called in.
• Maintain that all roles set the table properly according to procedure.
• Focus on table maintenance - waters refilled, fresh napkins, clearing finished plates.
• Making sure every table is cleared for dessert by removing placemats and wiping the table down.
• Ensure urgency in resets between reservations
• Maintain that all roles are productive and contribute to service in a positive manner - effectively managing hourly employees and guiding them with core values.
• Fill any gaps as needed to maintain efficient service flow and guest satisfaction.

Guest Relations and Floor Leadership

• Be visibly present on the floor, directing service flow and maintaining a high level of guest interaction.
• Engage directly with guests at the front door, tableside, in the wine shop, or via phone/email to ensure high satisfaction and build lasting relationships.
• Address guest concerns with urgency, care, and discretion, escalating issues to senior leadership when necessary.

   Collaborate with Guest Relations & Events Manager to:

• Optimize table management and reservation flow
• Maximize covers and pacing
• Ensure the host team delivers an exceptional experience for our first impression hospitality. This means guests are greeted with enthusiasm.
• Ensure phones are answered in 3 rings or less
• Ensure guests are greeted in 5 seconds or less

Food and Beverage Program Knowledge

• Maintain full mastery of the non-alcoholic beverage program, including preparation of all coffee and espresso drinks to standard.
• Demonstrate fluency in the by-the-glass wine list and cocktails, as well as being able to sell wine by the bottle. Assist in training team members on beverage knowledge and service.
• Monitor setup and quality of all beverage service stations to ensure consistency and efficiency. Make sure all drinks are made using jiggers and pour measures if applicable.
• Maintain full knowledge of breakfast, lunch and dinner menus including allergies, substitutions and modifications allowed. 
• Training team members to sell, and not just be “order takers”, while delivering exceptional service to first time guests and regulars alike.

Team Training & Coaching

• Train and coach all FOH hourly employees, providing real-time feedback to support excellence and consistency daily.
• Identify team members in need of development and provide targeted coaching to build skill and confidence.
• Assist in orientation of new hires; setting the tone for service expectations.
• Reinforce all service protocols, policies, and operational standards on the floor.
• Support pre-shift meetings, service demonstrations, and company protocol rollouts.

Operational Support & Cleanliness Oversight

• Maintain restaurant cleanliness and ensure all FOH areas are clean, stocked, and ready for service. This includes ensuring 20 min daily bathroom checks are conducted.
• Monitor linen usage, chemical supplies, and cleaning checklists for weekly and quarterly deep cleans.
• Oversee maintenance and cleanliness of dumpsters and utility areas throughout the week.
• Track and maintain inventory of FOH items including silverware, china, glassware, and beverage tools.
• Ensure all FOH stations are stocked, organized, and maintained before, during, and after service.

Administrative & Financial Awareness

• Develop a working knowledge of financial tools such as the PCL, petty cash tracking, inventory reports, and invoice entry.
• Assist with receiving deliveries, entering invoices, and overseeing FOH spending as directed.
• Support understanding of labor management tools including OT, break compliance, and FOH scheduling.
• Communicate daily service or staffing challenges to senior management and work together to resolve issues.
• Assist with guest services tasks as needed, including reservations, club orders, and large-format to-go coordination.

Other Duties as Assigned

• Perform other duties as assigned by senior managers, including coverage for floor leadership during service, administrative tasks, or team events.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Maintain an up to date Manager Servsafe certification and Anti-Harassment Certificate.
• Must pass and maintain JVRG Master Trainer Certification

FLSA Status: Exempt

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.

Why Join Jon & Vinny’s?

By joining our team, you’ll be part of a passionate, supportive group that’s constantly looking to grow, innovate, and provide the best possible experience for our guests. This role is not just about managing the floor—it’s about being a part of something bigger, contributing to a brand that’s all about warmth, inclusiveness, and the joy of sharing great food and wine.

If you’re excited about becoming a part of the Jon & Vinny’s family and are ready to take on the challenge of a high-volume, hospitality-focused environment, we’d love to meet you!

Apply today and let’s create unforgettable dining experiences together.

More detail about Jon & Vinny's part of Joint Venture Restaurant Group, please visit

Rapport
**Salary:** $21/Hr-$22/Hr
**Other Forms of Compensation:**
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.
**Job Summary**
The **Guest Service Ambassador/Hospitality Ambassador** is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Manage and maintain all public areas, the ambassador will be the point of contact for reception and c-suite team.
**Key Responsibilities:**
+ Provide high-level internal and external customer support
+ Restock office, kitchen, and pantry supplies
+ Prepare and maintains conference rooms for executive and client meetings, align all furniture to ensure a welcoming look.
+ Set-up all conference rooms for new/continuing meetings
+ Ability to move&lift conference furniture up to 50 lbs.
+ Ensure all trash is cleared at regular intervals of time
+ Maintain and report all maintenance related reports
+ Greet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction.
+ Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
+ Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen
+ Coordinate and arrange basic office equipment repairs and maintenance
+ Carry out instructions for security, fire, health and safety guidelines
+ Provide first-line support for basic office technology
+ General administrative support
+ Interface with vendors (catering, AV, etc.) to provide seamless customer support
+ Respond to inquiries and anticipates customer needs
+ Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
+ Kitchen Areas - Maintain a clean, functional&organized look, ensure the sink is clutter free and the dishwashers are being effectively utilized.
+ Maintain a strong awareness of business activity and communicate all updates with your team members.
+ Communicate and interact effectively with all other departments.
+ Conduct opening and closing walkthroughs when business requires
+ Other duties as assigned
**Preferred Qualifications:**
+ A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard.
+ The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
+ Excellent listening and oral communication skills.
+ Basic computer skills and knowledge of office technology / equipment.
+ Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.
+ Discreet, ethical and committed to maintaining a high degree of confidentiality.
+ A consistently professional approach, with a mindset to take ownership and responsibility within and outside one's job domain.
+ Two to three years' experience in a client service / housekeeping / porter or houseman within a hospitality or corporate environment.
**Apply to Rapport today!**
_Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA_
Click here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.**
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
**Associates in Rapport are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information
**Req ID:**
Rapport a specialized division of FLIK Hospitality Group

Rapport
**Salary:** $21/Hr-$22/Hr
**Other Forms of Compensation:**
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.
**Job Summary**
The **Guest Service Ambassador/Hospitality Ambassador** is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Manage and maintain all public areas, the ambassador will be the point of contact for reception and c-suite team.
**Key Responsibilities:**
+ Provide high-level internal and external customer support
+ Restock office, kitchen, and pantry supplies
+ Prepare and maintains conference rooms for executive and client meetings, align all furniture to ensure a welcoming look.
+ Set-up all conference rooms for new/continuing meetings
+ Ability to move&lift conference furniture up to 50 lbs.
+ Ensure all trash is cleared at regular intervals of time
+ Maintain and report all maintenance related reports
+ Greet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction.
+ Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
+ Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen
+ Coordinate and arrange basic office equipment repairs and maintenance
+ Carry out instructions for security, fire, health and safety guidelines
+ Provide first-line support for basic office technology
+ General administrative support
+ Interface with vendors (catering, AV, etc.) to provide seamless customer support
+ Respond to inquiries and anticipates customer needs
+ Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
+ Kitchen Areas - Maintain a clean, functional&organized look, ensure the sink is clutter free and the dishwashers are being effectively utilized.
+ Maintain a strong awareness of business activity and communicate all updates with your team members.
+ Communicate and interact effectively with all other departments.
+ Conduct opening and closing walkthroughs when business requires
+ Other duties as assigned
**Preferred Qualifications:**
+ A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard.
+ The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
+ Excellent listening and oral communication skills.
+ Basic computer skills and knowledge of office technology / equipment.
+ Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.
+ Discreet, ethical and committed to maintaining a high degree of confidentiality.
+ A consistently professional approach, with a mindset to take ownership and responsibility within and outside one's job domain.
+ Two to three years' experience in a client service / housekeeping / porter or houseman within a hospitality or corporate environment.
**Apply to Rapport today!**
_Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA_
Click here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.**
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
**Associates in Rapport are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information
**Req ID:**
Rapport a specialized division of FLIK Hospitality Group

Our client is recruiting a strategic and seasoned Senior Hospitality Operations Manager to spearhead operations for their diverse portfolio of properties, operating entirely remotely. This pivotal role demands a leader with a comprehensive understanding of the hospitality industry, from guest services and F&B management to financial oversight and staff development. You will be responsible for setting operational standards, optimizing efficiency, and ensuring the delivery of exceptional guest experiences across all managed locations. Key duties include developing and implementing operational policies and procedures, monitoring financial performance, and identifying opportunities for revenue enhancement and cost reduction. You will oversee remote management of on-site teams, focusing on recruitment, training, and performance management to ensure high levels of service delivery and employee engagement. Strategic planning for future growth, market analysis, and staying ahead of industry trends will also be integral to your role. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 8 years of progressive experience in hospitality operations, including significant experience in management roles. Proven success in leading and motivating remote teams, coupled with strong financial acumen and P&L management experience, is essential. Excellent problem-solving, decision-making, and communication skills are paramount for navigating the complexities of remote operations and stakeholder management. Experience with property management systems (PMS) and other relevant hospitality software is required. This is a unique opportunity for a dynamic leader to shape the operational future of a growing hospitality group from a remote setting.

Our client, a luxury hotel group in **Los Angeles, California, US**, is seeking a dynamic and experienced Senior Hospitality Operations Manager to oversee and optimize the day-to-day operations of their flagship property. This critical on-site role is responsible for ensuring exceptional guest experiences, maintaining high standards of service, and driving operational efficiency across all hotel departments. You will lead and mentor a diverse team of department heads, including Front Office, Housekeeping, Food & Beverage, and Engineering, fostering a culture of excellence and continuous improvement. Responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and ensuring compliance with all health, safety, and brand standards. The ideal candidate will possess a deep understanding of luxury hospitality management, with a proven track record of success in driving guest satisfaction and financial performance. Exceptional leadership, problem-solving, and communication skills are essential. You will be the key point of contact for resolving guest issues and ensuring seamless service delivery. This is a demanding but rewarding role for a passionate hospitality professional looking to make a significant impact in a world-class establishment. The position requires a hands-on approach and a commitment to delivering an unparalleled guest experience. This role is based full-time at our hotel in **Los Angeles, California, US**, offering a vibrant work environment and opportunities for professional growth.

Key Responsibilities:

• Oversee and manage all hotel operational departments to ensure smooth and efficient functioning.
• Develop and implement operational policies and procedures to enhance guest satisfaction and service quality.
• Manage departmental budgets, control expenses, and optimize revenue generation.
• Lead, motivate, and mentor department managers and staff to achieve high performance.
• Ensure compliance with all health, safety, sanitation, and security regulations.
• Resolve guest complaints and issues promptly and professionally, ensuring a positive resolution.
• Conduct regular performance evaluations and provide constructive feedback to staff.
• Collaborate with other departments to ensure a seamless guest experience.
• Implement and uphold brand standards and service excellence initiatives.
• Monitor operational performance metrics and identify areas for improvement.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hotel operations management, preferably with luxury or full-service hotels.
• Proven track record of successfully managing multiple departments and leading large teams.
• In-depth knowledge of hotel operations, including Front Office, Housekeeping, F&B, and Engineering.
• Strong financial acumen with experience in budgeting and cost control.
• Excellent leadership, interpersonal, and communication skills.
• Demonstrated ability to resolve complex operational issues and guest concerns.
• Proficiency in property management systems (PMS) and other relevant hospitality software.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong problem-solving and decision-making abilities.

Our client is a renowned design firm specializing in high-end hospitality projects, seeking an exceptionally talented Senior Interior Designer with a passion for luxury and innovation. This role is based in **Los Angeles, California, US**, and will involve conceptualizing and executing stunning interior designs for world-class hotels, resorts, and restaurants. The ideal candidate will possess a Bachelor's degree in Interior Design or a related field, with a strong portfolio showcasing extensive experience in luxury hospitality interiors. A minimum of 7 years of relevant design experience is required. You should have a deep understanding of luxury materials, finishes, furniture, and lighting, with a keen eye for detail and aesthetic refinement. Proficiency in design software such as AutoCAD, SketchUp, Revit, and Adobe Creative Suite is essential. Strong project management skills, including the ability to lead design teams, manage budgets, and coordinate with architects, contractors, and FF&E suppliers, are crucial. Excellent communication and presentation skills are necessary to effectively articulate design concepts to clients. This position operates on a hybrid model, allowing for a balance between on-site client meetings, site visits, and studio work, with flexibility for remote design development.

Key Responsibilities:

• Lead the conceptualization and development of interior design schemes for luxury hospitality projects.
• Create detailed design drawings, specifications, and mood boards.
• Select and source high-end furniture, fixtures, equipment (FF&E), and materials.
• Collaborate with architects, contractors, and other consultants throughout the design and construction process.
• Manage multiple design projects simultaneously from concept to completion.
• Develop and present design proposals to clients, ensuring client satisfaction.
• Oversee site visits to monitor project progress and ensure design intent is realized.
• Mentor and guide junior designers within the team.
• Stay abreast of current design trends, industry innovations, and emerging markets.
• Prepare budgets and track project expenditures.
• Coordinate with vendors and suppliers to ensure timely delivery of materials and furnishings.

This hybrid role offers the best of both worlds, combining collaborative in-studio and client-facing work at our **Los Angeles, California, US** location with the flexibility of remote work for design tasks. If you have a flair for luxury design and a drive for excellence, we want to hear from you.

Our client, a renowned leader in luxury hospitality, is seeking an exceptional Senior Event Manager to join their dynamic, fully remote team. This pivotal role is responsible for overseeing the planning, execution, and successful delivery of high-profile events for discerning clientele. You will conceptualize creative event strategies, manage budgets meticulously, coordinate with vendors, and ensure seamless execution from conception to completion. The ideal candidate possesses a sophisticated understanding of the luxury market, exceptional organizational skills, and a passion for creating unforgettable experiences. As this is a remote-first role, strong communication, proactive problem-solving, and independent work ethic are paramount.

Key Responsibilities:

• Develop and execute comprehensive event plans, including timelines, budgets, and resource allocation, for a diverse range of luxury events (e.g., galas, conferences, corporate retreats, VIP experiences).
• Manage all aspects of event logistics, including venue selection, vendor negotiation and management (catering, entertainment, AV, decor), and staffing.
• Collaborate closely with clients to understand their vision, objectives, and specific requirements, providing expert guidance and recommendations.
• Create innovative and engaging event concepts that align with luxury brand standards.
• Oversee event execution on-site (as required or through trusted local partners) and ensure flawless delivery, addressing any issues that may arise promptly.
• Manage event budgets effectively, tracking expenses and ensuring profitability.
• Develop and maintain strong relationships with key vendors, venues, and service providers.
• Create detailed event proposals and presentations for clients.
• Conduct post-event analysis, including debriefing sessions and financial reconciliation, to identify successes and areas for improvement.
• Stay abreast of industry trends and best practices in event management and luxury hospitality.
• Contribute to marketing and promotional efforts for event services.
• Ensure all events comply with relevant health, safety, and legal regulations.

Qualifications:

• Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
• Minimum of 7 years of experience in event planning and management, with a significant focus on the luxury sector.
• Proven track record of successfully planning and executing complex, high-stakes events.
• Exceptional organizational, project management, and multitasking abilities.
• Strong negotiation and vendor management skills.
• Excellent communication, interpersonal, and client-facing skills.
• Proficiency in event management software and MS Office Suite.
• Creative thinking and a keen eye for detail.
• Ability to work independently, manage time effectively, and thrive in a remote work environment.
• Willingness to travel occasionally for event oversight or client meetings.

This is a remarkable opportunity for a seasoned event professional to lead impactful experiences within the prestigious luxury hospitality space. Our client offers a competitive salary, comprehensive benefits, and a collaborative, results-oriented remote work culture.