What Jobs are available for Hospitality in Kansas City?
Showing 170 Hospitality jobs in Kansas City
Senior Hospitality Operations Manager
Posted today
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Key Responsibilities:
- Oversee day-to-day operations of hospitality venues, ensuring seamless service delivery.
- Manage and train staff across various departments, including food & beverage, front desk, and housekeeping.
- Develop and implement operational policies and procedures to optimize efficiency and guest satisfaction.
- Monitor and manage departmental budgets, including labor, inventory, and operating expenses.
- Implement strategies to drive revenue growth and profitability.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle guest inquiries, feedback, and resolve complaints effectively to ensure a positive guest experience.
- Conduct regular performance reviews and provide coaching to staff.
- Collaborate with marketing and sales teams to develop promotional strategies.
- Manage vendor relationships and oversee procurement of supplies and inventory.
- Maintain the physical appearance and functionality of the premises.
- Analyze operational data and generate reports to identify areas for improvement.
- Foster a positive and engaging work environment for all employees.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hospitality management, with a strong background in operations.
- Proven track record of success in managing diverse teams and driving operational excellence.
- In-depth knowledge of hotel/restaurant operations, P&L management, and budgeting.
- Excellent customer service, leadership, and communication skills.
- Strong problem-solving abilities and decision-making skills.
- Experience with property management systems (PMS) and point-of-sale (POS) systems.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Passion for delivering exceptional guest experiences.
- Food handler's permit and/or responsible alcohol service certification required.
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Senior Hospitality Operations Manager
Posted today
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The ideal candidate will possess a deep understanding of hospitality management principles, coupled with strong leadership and problem-solving skills. You will collaborate closely with stakeholders, including culinary teams, front-of-house staff, and management, to ensure seamless service delivery. Key duties involve analyzing operational data to identify areas for improvement, implementing best practices, and training staff to uphold high service quality.
Qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with at least 7 years of progressive experience in hospitality operations. Proven experience in managing budgets, P&L responsibilities, and implementing operational improvements is essential. Excellent communication, interpersonal, and organizational skills are a must, as is the ability to work independently and manage time effectively in a remote setting. A strong track record of successfully leading and motivating teams in a fast-paced environment is highly valued. This role requires a strategic thinker with a passion for delivering exceptional guest experiences. Familiarity with hospitality software and technology is also beneficial. If you are a results-oriented leader looking to make a significant impact in a remote capacity, we encourage you to apply.
The successful candidate will be responsible for:
- Developing and executing strategic operational plans
- Managing departmental budgets and financial performance
- Ensuring exceptional guest satisfaction and service standards
- Leading, mentoring, and developing operational teams
- Implementing process improvements and best practices
- Monitoring industry trends and competitor activities
- Ensuring compliance with all relevant regulations and safety protocols
- Collaborating with cross-functional departments to achieve business objectives
- Reporting on key operational metrics and performance indicators
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Remote Hospitality Operations Coordinator
Posted today
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Responsibilities:
- Coordinate daily operational activities across multiple hospitality venues.
- Manage and maintain vendor relationships, ensuring timely delivery of goods and services.
- Oversee inventory management, including ordering supplies and tracking stock levels.
- Ensure compliance with health, safety, and sanitation regulations.
- Assist in the development and implementation of operational policies and procedures.
- Respond to operational inquiries and resolve issues promptly and effectively.
- Liaise between on-site teams and management to ensure clear communication and efficient workflow.
- Prepare operational reports and analyze data to identify areas for improvement.
- Support the onboarding and training of new operational staff.
- Maintain organized digital records of operational documentation.
- Assist with budgeting and cost control measures for operational expenses.
- Associate's or Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 2-4 years of experience in hospitality operations, event coordination, or a related administrative role.
- Strong understanding of hotel, restaurant, or event operations.
- Excellent organizational and time management skills.
- Proficiency in using operational software and MS Office Suite.
- Exceptional communication and interpersonal skills.
- Ability to work independently and proactively in a remote setting.
- Strong problem-solving abilities and a proactive approach to issue resolution.
- Detail-oriented with a commitment to quality and efficiency.
- Familiarity with inventory management systems is a plus.
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Senior Hospitality Operations Manager
Posted today
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- Develop and implement comprehensive operational strategies to enhance guest satisfaction, service quality, and profitability across all managed properties.
- Oversee and manage all aspects of hotel operations, including front desk, housekeeping, food and beverage, maintenance, and events, remotely.
- Establish and maintain high service standards, ensuring a consistently exceptional guest experience.
- Manage operational budgets, controlling costs and optimizing resource allocation to achieve financial targets.
- Develop and implement effective training programs for on-site staff to foster a culture of excellence and professional development.
- Conduct regular remote performance reviews and provide constructive feedback to property managers and on-site leadership.
- Analyze operational data, identify areas for improvement, and implement corrective actions to enhance efficiency and guest satisfaction.
- Ensure compliance with all health, safety, and regulatory standards across all properties.
- Collaborate with sales and marketing teams to develop strategies that drive revenue and occupancy.
- Build strong relationships with property owners and stakeholders, providing regular updates on operational performance and strategic initiatives.
- Leverage technology and innovative solutions to streamline operations and improve guest services.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management, with a proven track record of success.
- Demonstrated expertise in P&L management, budgeting, and cost control.
- Strong leadership and team management skills, with the ability to motivate and inspire remote and on-site teams.
- Excellent understanding of hotel operational systems, including Property Management Systems (PMS) and Point of Sale (POS) systems.
- Exceptional communication, interpersonal, and problem-solving skills.
- Ability to analyze complex data and translate it into actionable operational improvements.
- Proficiency in Microsoft Office Suite and experience with virtual collaboration tools.
- Passion for delivering outstanding guest service and creating memorable experiences.
- Must be self-disciplined, highly organized, and capable of working autonomously in a remote setting.
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Remote Hospitality Operations Consultant
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Senior Experience Designer - Hospitality
Posted today
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Job Description
Responsibilities:
- Design and develop end-to-end guest experiences for hospitality properties, focusing on seamlessness and engagement.
- Conduct user research, market analysis, and trend forecasting to inform design strategies.
- Create service blueprints, journey maps, wireframes, and prototypes to visualize and test experience concepts.
- Collaborate with operations, marketing, and technology teams to implement and refine guest experiences.
- Define standards for guest interactions, amenities, digital platforms, and physical environments.
- Champion user-centered design principles and advocate for the guest perspective throughout the organization.
- Develop and present compelling design proposals to senior leadership and stakeholders.
- Evaluate the effectiveness of implemented experiences and iterate based on feedback and data.
- Stay abreast of innovative technologies and trends in hospitality and experience design.
- Ensure consistency and alignment with brand identity across all guest touchpoints.
- Bachelor's degree in Design, Hospitality Management, Human-Computer Interaction, or a related field.
- Minimum of 5 years of experience in experience design, service design, UX/UI design, or a related field, with a significant focus on the hospitality or travel industry.
- Proven ability to design and deliver innovative and impactful guest experiences.
- Strong understanding of user-centered design methodologies, research techniques, and prototyping tools.
- Excellent visual, verbal, and written communication skills, with strong presentation abilities.
- Experience with cross-functional team collaboration and stakeholder management.
- Knowledge of current trends and technologies in hospitality and digital guest engagement.
- A portfolio showcasing relevant experience in hospitality or service design is required.
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Senior Hospitality Operations Manager (Remote)
Posted today
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Job Description
Responsibilities:
- Develop and implement strategic operational plans to enhance service delivery and profitability across all hospitality functions.
- Oversee day-to-day operations, ensuring seamless execution of services and adherence to brand standards.
- Manage and mentor a distributed team of hospitality professionals, fostering a positive and high-performing work environment.
- Monitor key performance indicators (KPIs) and generate regular reports on operational efficiency, guest feedback, and financial performance.
- Identify opportunities for process improvement and implement best practices to streamline operations and reduce costs.
- Collaborate with cross-functional teams, including marketing, sales, and finance, to align operational strategies with overall business objectives.
- Ensure compliance with all relevant health, safety, and legal regulations.
- Manage vendor relationships and negotiate contracts to secure favorable terms.
- Stay abreast of industry trends and innovations to maintain a competitive edge.
- Handle escalated guest issues and ensure prompt and satisfactory resolutions.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 7 years of progressive experience in hospitality management, with at least 3 years in a senior leadership role.
- Proven experience in managing remote teams and operations.
- Strong understanding of P&L management, budgeting, and financial analysis.
- Exceptional communication, interpersonal, and leadership skills.
- Proficiency in hospitality management software and tools.
- Ability to analyze complex data, identify trends, and make data-driven decisions.
- Excellent problem-solving and decision-making abilities.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Passion for delivering outstanding guest experiences.
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Customer Service Associate
Posted 9 days ago
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Job Title: Customer Service Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Bundled health plans such as medical, Rx, dental and vision
+ Company-paid life insurance for extra protection and peace of mind
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
2251 NW Barry Road, Kansas City, MO 64154
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Customer Service Specialist
Posted 21 days ago
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Job title: Customer Service Specialist
Job ID: null
Department: Kansas City - RCS
Location: null-null
Description
Summary:
Our fast-growing industrial, electrical, and automation solutions organization is looking for energetic people who can learn quickly. We offer the training and guidance necessary to be able to start performing your job as quickly and as efficiently as possible.
Reports to: Profit Center Manager
Minimum Qualifications:
+ High school diploma
+ Must have a valid driver's license
+ Basic computer skills
+ Excellent attendance record
+ Ability to work overtime as needed
+ Ability to sit for prolonged periods of time while working in an office environment.
+ Ability to work in an office environment and occasionally in a warehouse environment.
Preferred Qualifications:
+ 3 - 5 years of customer service or sales experience
+ Microsoft Office Excel experience
+ Microsoft Outlook experience preferred.
+ Knowledge of basic warehouse procedures
+ Knowledge of processes for receiving, selecting, packing, and shipping
ADDITIONAL COMPETENCIES:
+ Ability to work with a team
+ Strong written and oral communication skills
+ Detail-oriented, attentive
+ Driven, motivated, mission-based attitude
+ Computer skills including Windows based applications
+ Ability to effectively communicate with co-workers to aid in satisfying customer requirements
+ Ability to perform basic mathematical calculations to accurately complete job tasks
+ Ability to organize and prioritize job tasks and requirements
+ Able to meet deadlines
Working Conditions:
Office and warehouse environment. May be some exposure to dust, heat or cold, and other seasonal changes.
Supervisory Responsibilities: No
Essential Job Functions:
+ Support and back up inside sales reps and projects group with various tasks including: customer requests & quotations, sales, ordering, and creating sales registers
+ Build relationships with customers you work with to gain additional business insights.
+ Communicate with customers and sales team members.
+ Manage orders and provide updates to customers related to lead time, shipping status, etc.
+ Coordinate with our Warehouse/Logistics team on customer expectations and delivery releases
+ Build reports and analyze sales data
+ Work with our vendor partners on pricing, order follow up, order management, quotations, and other related communication.
+ Perform miscellaneous clerical duties as needed.
+ Work with Sales team and Management to grow our business with new and existing customers
CED is an Equal Opportunity Employer - Disability | Veteran
Compensation Range:
The compensation range for this position is $5000 to $65000 annually.
Other Compensation:
The following additional compensation may be applicable for this position:
+ Bonus
+ Profit Sharing
Benefits:
Benefits available for this position are:
+ Insurance - Medical, Dental, Vision Care for full-time positions
+ Life Insurance
+ 401(k)
+ Paid Sick Leave
+ Paid Holidays
+ Paid Vacation
+ Health Savings Account (HSA) and matching
+ Teledoc
+ Paid Pregnancy & New Parent Leave
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Customer Service Associate
Posted today
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Job Description
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 9700 N CEDAR AVE,KANSAS CITY,MO,64157
**Full District Office Address:** 9700 N CEDAR AVE,KANSAS CITY,MO, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 12114-KANSAS CITY MO
**Pay Type:** Hourly
**Start Rate:** 15
**Max Rate:** 17.5
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