1163 Hospitality jobs in Long Beach

Hospitality Team Member

90292 Marina Del Rey, California Tender Greens

Posted 2 days ago

Job Viewed

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Job Description

Description

Position at Tender Greens

Who we are: Tender Greens

Tender Greens delivers inspired food, friendly service, and great value in a comfortable space. We believe that everybody is equally important to our mission. Our menu reflects the best of the season and is prepared with simplicity, skill and most importantly PASSION! We challenge ourselves, and each other, to be the best.

At Tender Greens we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential.

The Job

As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as;

  • Acting as a brand ambassador and delivering exceptional hospitality and service by
    • Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience
    • Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments
    • Taking telephone orders and preparing take out orders
    • Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions
    • Making and serving fresh non-alcoholic and alcoholic beverages
    • Delivering food to guests and refilling drinks quickly, efficiently, and accurately
    • Engaging the guests in light conversation when appropriate
  • Maintaining a clean and inviting space for our guests by
    • Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing
    • Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels
    • Setting up, stocking, cleaning, and maintaining all service stations
  • Maintaining a safe working environment by
    • Understanding and exhibiting compliance to the company's required safety policies and standards
    • Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law
  • Exemplifying Company culture by
    • Working as a team to achieve Company goals and standards
    • Supporting other areas of the restaurant as necessary
    • Maintaining a professional and presentable appearance according to the Company's Uniform Policy
  • All other job duties as assigned by Manager
We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include:
  • A warm, helpful, hospitable and guest focused nature
  • Restaurant or retail experience is helpful, but not necessary
  • Ability to approach work with a sense of fun while delivering outstanding results
  • Ability to thrive in a fast paced environment
  • Ability to communicate effectively in English
  • A high level of resourcefulness in solving problems and taking initiative
  • Ability to understand and meet restaurant standards for health, safety, and excellence.
  • Ability to comply with all company policies, processes and standards
  • Must be eligible to work in the United States
  • Must be a minimum of 18 years old
  • Ability to work a flexible schedule based on restaurant needs
  • Food handler's card may be required according to local and or state regulations
  • Responsible Beverage Service Certification may be required according to local and or state regulations
Physical Requirement:
  • Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis
  • Some bending/kneeling/stooping required
  • Must be able to stand and/or walk for long periods of time
  • Must be able to work in a hot kitchen environment
  • Must be able to place plates, utensils, pans, and cases on both high and low shelves
  • Must be able to work indoors and outdoors
Benefits
  • We offer competitive pay + tips
  • Free meals during shifts and 50% discount while off the clock
  • Opportunities for development and growth
  • A fun and inspiring work environment and be part of an amazing team

Hourly Payrate: $17.87 + Tips

This job description only provides an overview of job responsibilities that are subject to change
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Hospitality Team Member

90079 Los Angeles, California Tocaya Modern Mexican

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Description

Who we are: Tocaya

Tocaya uses bold flavors and the best ingredients with a strong emphasis on organic products to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free.

At Tocaya we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential.

The Job

As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as;

  • Acting as a brand ambassador and delivering exceptional hospitality and service by
    • Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience
    • Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments
    • Taking telephone orders and preparing take out orders
    • Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions
    • Making and serving fresh non-alcoholic and alcoholic beverages
    • Delivering food to guests and refilling drinks quickly, efficiently, and accurately
    • Engaging the guests in light conversation when appropriate
  • Maintaining a clean and inviting space for our guests by
    • Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing
    • Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels
    • Setting up, stocking, cleaning, and maintaining all service stations
  • Maintaining a safe working environment by
    • Understanding and exhibiting compliance to the company's required safety policies and standards
    • Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law
  • Exemplifying Company culture by
    • Working as a team to achieve Company goals and standards
    • Supporting other areas of the restaurant as necessary
    • Maintaining a professional and presentable appearance according to the Company's Uniform Policy
  • All other job duties as assigned by Manager
We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include:
  • A warm, helpful, hospitable and guest focused nature
  • Restaurant or retail experience is helpful, but not necessary
  • Ability to approach work with a sense of fun while delivering outstanding results
  • Ability to thrive in a fast paced environment
  • Ability to communicate effectively in English
  • A high level of resourcefulness in solving problems and taking initiative
  • Ability to understand and meet restaurant standards for health, safety, and excellence.
  • Ability to comply with all company policies, processes and standards
  • Must be eligible to work in the United States
  • Must be a minimum of 18 years old
  • Ability to work a flexible schedule based on restaurant needs
  • Food handler's card may be required according to local and or state regulations
  • Responsible Beverage Service Certification may be required according to local and or state regulations
Physical Requirement:
  • Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis
  • Some bending/kneeling/stooping required
  • Must be able to stand and/or walk for long periods of time
  • Must be able to work in a hot kitchen environment
  • Must be able to place plates, utensils, pans, and cases on both high and low shelves
  • Must be able to work indoors and outdoors
Benefits
  • We offer competitive pay + tips
  • Free meals during shifts and 50% discount while off the clock
  • Opportunities for development and growth
  • A fun and inspiring work environment and be part of an amazing team

Hourly Payrate: $17.87 + Tips

This job description only provides an overview of job responsibilities that are subject to change
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Hospitality Team Member

90079 Los Angeles, California Tender Greens

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Description

Position at Tender Greens

Who we are: Tender Greens

Tender Greens delivers inspired food, friendly service, and great value in a comfortable space. We believe that everybody is equally important to our mission. Our menu reflects the best of the season and is prepared with simplicity, skill and most importantly PASSION! We challenge ourselves, and each other, to be the best.

At Tender Greens we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential.

The Job

As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as;

  • Acting as a brand ambassador and delivering exceptional hospitality and service by
    • Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience
    • Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments
    • Taking telephone orders and preparing take out orders
    • Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions
    • Making and serving fresh non-alcoholic and alcoholic beverages
    • Delivering food to guests and refilling drinks quickly, efficiently, and accurately
    • Engaging the guests in light conversation when appropriate
  • Maintaining a clean and inviting space for our guests by
    • Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing
    • Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels
    • Setting up, stocking, cleaning, and maintaining all service stations
  • Maintaining a safe working environment by
    • Understanding and exhibiting compliance to the company's required safety policies and standards
    • Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law
  • Exemplifying Company culture by
    • Working as a team to achieve Company goals and standards
    • Supporting other areas of the restaurant as necessary
    • Maintaining a professional and presentable appearance according to the Company's Uniform Policy
  • All other job duties as assigned by Manager
We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include:
  • A warm, helpful, hospitable and guest focused nature
  • Restaurant or retail experience is helpful, but not necessary
  • Ability to approach work with a sense of fun while delivering outstanding results
  • Ability to thrive in a fast paced environment
  • Ability to communicate effectively in English
  • A high level of resourcefulness in solving problems and taking initiative
  • Ability to understand and meet restaurant standards for health, safety, and excellence.
  • Ability to comply with all company policies, processes and standards
  • Must be eligible to work in the United States
  • Must be a minimum of 18 years old
  • Ability to work a flexible schedule based on restaurant needs
  • Food handler's card may be required according to local and or state regulations
  • Responsible Beverage Service Certification may be required according to local and or state regulations
Physical Requirement:
  • Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis
  • Some bending/kneeling/stooping required
  • Must be able to stand and/or walk for long periods of time
  • Must be able to work in a hot kitchen environment
  • Must be able to place plates, utensils, pans, and cases on both high and low shelves
  • Must be able to work indoors and outdoors
Benefits
  • We offer competitive pay + tips
  • Free meals during shifts and 50% discount while off the clock
  • Opportunities for development and growth
  • A fun and inspiring work environment and be part of an amazing team

Hourly Payrate: $18.04 + Tips

This job description only provides an overview of job responsibilities that are subject to change
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Hospitality Team Member

90403 Santa Monica, California Tender Greens

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Description

Position at Tender Greens

Who we are: Tender Greens

Tender Greens delivers inspired food, friendly service, and great value in a comfortable space. We believe that everybody is equally important to our mission. Our menu reflects the best of the season and is prepared with simplicity, skill and most importantly PASSION! We challenge ourselves, and each other, to be the best.

At Tender Greens we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential.

The Job

As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as;

  • Acting as a brand ambassador and delivering exceptional hospitality and service by
    • Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience
    • Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments
    • Taking telephone orders and preparing take out orders
    • Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions
    • Making and serving fresh non-alcoholic and alcoholic beverages
    • Delivering food to guests and refilling drinks quickly, efficiently, and accurately
    • Engaging the guests in light conversation when appropriate
  • Maintaining a clean and inviting space for our guests by
    • Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing
    • Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels
    • Setting up, stocking, cleaning, and maintaining all service stations
  • Maintaining a safe working environment by
    • Understanding and exhibiting compliance to the company's required safety policies and standards
    • Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law
  • Exemplifying Company culture by
    • Working as a team to achieve Company goals and standards
    • Supporting other areas of the restaurant as necessary
    • Maintaining a professional and presentable appearance according to the Company's Uniform Policy
  • All other job duties as assigned by Manager
We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include:
  • A warm, helpful, hospitable and guest focused nature
  • Restaurant or retail experience is helpful, but not necessary
  • Ability to approach work with a sense of fun while delivering outstanding results
  • Ability to thrive in a fast paced environment
  • Ability to communicate effectively in English
  • A high level of resourcefulness in solving problems and taking initiative
  • Ability to understand and meet restaurant standards for health, safety, and excellence.
  • Ability to comply with all company policies, processes and standards
  • Must be eligible to work in the United States
  • Must be a minimum of 18 years old
  • Ability to work a flexible schedule based on restaurant needs
  • Food handler's card may be required according to local and or state regulations
  • Responsible Beverage Service Certification may be required according to local and or state regulations
Physical Requirement:
  • Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis
  • Some bending/kneeling/stooping required
  • Must be able to stand and/or walk for long periods of time
  • Must be able to work in a hot kitchen environment
  • Must be able to place plates, utensils, pans, and cases on both high and low shelves
  • Must be able to work indoors and outdoors
Benefits
  • We offer competitive pay + tips
  • Free meals during shifts and 50% discount while off the clock
  • Opportunities for development and growth
  • A fun and inspiring work environment and be part of an amazing team

Hourly Payrate: $17.87 + Tips

This job description only provides an overview of job responsibilities that are subject to change
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Designer - Hospitality - Senior

92659 Newport Beach, California Gensler

Posted 2 days ago

Job Viewed

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Job Description

Your Role

Gensler is dedicated to using the power of design to create business solutions for their clients. The Gensler Community thrives on a positive, collaborative, fun, and inspiring environment. They depend on communication and connectivity to get things done. If you have a commitment to providing high-quality professional design services for clients in the Hospitality market sector and thrive working within a creative, client-focused design environment, Gensler Newport Beach is the place to be.

What You Will Do

  • Collaborate on Hospitality interiors projects, including programming client needs, concept design, schematic design, design development, and manage budget/schedule reviews

  • Develop space planning concepts and generate program documents

  • Participate in selection of furniture systems and specifications

  • Provide project team coordination for the finished plans, specifications, and material selections required for construction

  • Utilize technical knowledge and delivery experience for effective documentation and detailing

  • Work with consultants, contractors, fabricators, specification writers, and regulatory agencies to meet overall project objectives

  • Participate in the construction administration of projects and review of submittals and finish samples

  • Manage client expectations, and coordinate team and consultant communications

Your Qualifications

  • 10+ years of related experience as an interior designer, with a focus on hospitality interiors

  • Must be highly proficient in Revit

  • Strong knowledge of the design process, including FF&E, furniture systems and specifications, color and materials

  • Outstanding graphic presentation skills

  • Willingness to focus on a single client with a variety of project types or multiple projects in various stages of development

  • Ability to communicate design ideas and direction quickly

  • Strong leadership, organizational, communication and relationship management skills

  • Knowledge of Photoshop, Illustrator, SketchUp required

  • Bachelor's degree in Interior Design or Architecture

  • NCIDQ preferred but not required; working toward licensure is supported and encouraged

To be considered for this opportunity, you must UPLOAD A PORTFOLIO to the attachments sections of your application.

**Compensation is based upon experience and estimated range is $110,000 - $150,000 annually + bonuses + benefits

Life at Gensler


At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to "Well-being Week," our offices reflect our people's diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.

As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

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Hospitality Team Member

90403 Santa Monica, California Tocaya

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

Who we are: Tocaya

Tocaya uses bold flavors and the best ingredients with a strong emphasis on organic products to proudly create our signature "Modern Mexican" cuisine. Our versatile menu is rooted in traditional Mexican recipes and naturally accommodates a variety of preferences including vegan, vegetarian, and gluten-free.

At Tocaya we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential.

The Job

As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as;

  • Acting as a brand ambassador and delivering exceptional hospitality and service by
    • Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience
    • Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments
    • Taking telephone orders and preparing take out orders
    • Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions
    • Making and serving fresh non-alcoholic and alcoholic beverages
    • Delivering food to guests and refilling drinks quickly, efficiently, and accurately
    • Engaging the guests in light conversation when appropriate
  • Maintaining a clean and inviting space for our guests by
    • Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing
    • Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels
    • Setting up, stocking, cleaning, and maintaining all service stations
  • Maintaining a safe working environment by
    • Understanding and exhibiting compliance to the companys required safety policies and standards
    • Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law
  • Exemplifying Company culture by
    • Working as a team to achieve Company goals and standards
    • Supporting other areas of the restaurant as necessary
    • Maintaining a professional and presentable appearance according to the Companys Uniform Policy
  • All other job duties as assigned by Manager

We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include:

  • A warm, helpful, hospitable and guest focused nature
  • Restaurant or retail experience is helpful, but not necessary
  • Ability to approach work with a sense of fun while delivering outstanding results
  • Ability to thrive in a fast paced environment
  • Ability to communicate effectively in English
  • A high level of resourcefulness in solving problems and taking initiative
  • Ability to understand and meet restaurant standards for health, safety, and excellence.
  • Ability to comply with all company policies, processes and standards
  • Must be eligible to work in the United States
  • Must be a minimum of 18 years old
  • Ability to work a flexible schedule based on restaurant needs
  • Food handler's card may be required according to local and or state regulations
  • Responsible Beverage Service Certification may be required according to local and or state regulations

Physical Requirement:

  • Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis
  • Some bending/kneeling/stooping required
  • Must be able to stand and/or walk for long periods of time
  • Must be able to work in a hot kitchen environment
  • Must be able to place plates, utensils, pans, and cases on both high and low shelves
  • Must be able to work indoors and outdoors

Benefits

  • We offer competitive pay + tips
  • Free meals during shifts and 50% discount while off the clock
  • Opportunities for development and growth
  • A fun and inspiring work environment and be part of an amazing team

Hourly Payrate: $17.28 + Tips

This job description only provides an overview of job responsibilities that are subject to change

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Hospitality Team Member

90079 Los Angeles, California Chick-fil-A

Posted 16 days ago

Job Viewed

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Job Description

DescriptionWe're looking for our next great Front of House Team Members!As a Hospitality Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant.At Chick-fil-A, the team member role is more than just a job, it's an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere!A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.Scholarship Opportunities Free Food***Must obtain a Food Handlers Card within 30 day of hire.RequirementsMust be at least 16 years of age upon hire dateMust be eligible to work in the United StatesMust have a source of reliable transportationAbility to handle all equipment, pans, pots, navigating shelving both high and lowReading, writing, and basic math and verbal communication skills requiredWorks in hot, noisy and fast paced environmentMobility required during shiftsMust work well under pressureMust be able to respond to changes or edits to orders quickly and efficientlyCompany InformationIn our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.

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Hospitality Services Associate

90602 Whittier, California SCI Shared Resources, LLC

Posted today

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Job Description

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Operate multi-line telephone console, greet grieving families and guests with warmth and sensitivity, and provide support to the Arrangement Directors and Family Service counselors. Communicate one-on-one with families.
**Essential Job Functions:** Must be able to perform the essential functions of the job with or without reasonable accommodations.
+ Oversee the Arrangement Desk/Stateroom Reception areas, keeping them clean and professional appearing.
+ At all times, must present warmth, compassion, empathy, good manners, and diplomacy to grieving family members and guests. Present a genuine smile out of kindness.
+ Must be able to multi-task, set priorities, and organize work in a high paced environment.
+ Explain the features and benefits of the Dignity Family Assistance Portfolio and Grief Management Resources.
+ Research family information before families meet with counselors.
+ Assign families to Arrangement Counselors using the 'UP-System.' Strict adherence to the "Up-System" is crucial.
+ Answer incoming calls promptly, professionally, and sensitively using proper telephone etiquette.
+ Immediately accept, inventory, and log into the system, clothing and personal items of the deceased with notation of any 'special requests' by the family. _It is critical to keep clothing accurate!_ Promptly forward personal effects to Quality Control.
+ Confirm accurate information while greeting families and scheduling appointments. Much research is required for each decision.
+ Greet families and guests diplomatically while handling continual interruptions, changing priorities, and daily deadlines. From 30-50 families per day must be cared for.
+ Follow-up with staff to insure families and guests are taken care of with a high level of customer service.
+ Prepare appointment slips for the following day.
+ Information material displayed at the Front Desk must be kept current.
+ Prepare information folders and distribute them to families accordingly.
+ Must be able and willing to learn the Concierge duties.
+ Provide directions to Rose Hills, to the proper staterooms, and to interment locations.
+ Give service and viewing time information to families, florists and visitors.
+ Direct and assist families and their guests to proper viewing rooms and chapels.
+ Insure that visitation rooms are prepared to receive families.
+ Deal diplomatically with continual interruptions, changing priorities, and daily deadlines.
+ Print and distribute daily reports.
+ Inventory and order supplies as needed.
+ Maintain coffee service for families and guests. Clean coffee equipment, prepare coffee, and serve as needed.
+ Adhere to Company policies, procedures, rules, and controls.
+ Adhere to safety rules and regulations, and report unsafe practices to management.
+ Act on customer complaints to provide satisfactory resolution.
+ Understand and achieve annual SMART goals.
+ Participate in training and skill development opportunities to improve competency and customer service.
+ Report to work on time and maintain standard attendance.
**Experience and Education:**
+ Two years in a fast-paced customer service environment where warmth and compassion were developed
+ Previous reception experience helpful
+ Some college classes preferred, or equivalent
**Special Skills:**
+ Warmth, compassion, empathy
+ Diplomacy under pressure
+ Ability to multi-task, prioritizes tasks, and differentiates level of importance
+ High level of communication and listening skill
+ Cultural sensitivity to the diverse community that Rose Hills serves
+ Basic PC skill with MSWord, Excel, and Outlook
+ HMIS familiarity
+ Bilingual a plus
**Working Environment:**
Work seated for most of the day in a carpeted, air-conditioned reception area where grieving families come to make arrangements for their deceased loved ones. The atmosphere can be heavy with grief and sad emotions. Incumbent must be able to work effectively in this atmosphere by not letting it affect his/her ability to provide the level of professional service that families expect. Must be able to remain positive, calm, and composed during stressful situations. Present a professional front office appearance at all times. Must exhibit flexibility, dependability, and teamwork to coworkers. Must work with constant interruptions and heavy inbound phone calls. Learning curve is from 4-6 months to "get it right." Must be able to work a flexible schedule, depending on business needs.
**Physical Requirements:**
+ Sit in reception area for most of the working day
+ Answer a continual stream of phone calls
+ Lift up to approximately 40lbs (clothing, garment bags, and coffee maker)
**Equipment / Machines Operated:**
+ Multi-line telephone console
+ HMIS
+ PC and printer
+ Copier
+ Fax machine
+ Coffee brewer
**Compensation:**
$20.00/hr - $22.50/hr
Exact compensation may vary based on skills, experience, and location.
**Benefits:**
Part-time associates working an average 20 hours a week may be eligible for 401(k).
**_Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status._**
**_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities._**
**_As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer._**
Postal Code: 90601
Category (Portal Searching): Administration and Clerical
Job Location: US-CA - Whittier
Job Profile ID: R00152
Time Type: Part time
Location Name: Rose Hills Company
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Event and Hospitality Manager

90079 Los Angeles, California SourcePro Search, LLC

Posted 2 days ago

Job Viewed

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Job Description

Event and Hospitality ManagerWhat You'll Do:As the Event and Hospitality Manager, you will be responsible for managing events and hospitality functions across our Denver or Los Angeles office, as well as other nationwide locations. Your key responsibilities will include:Pre-Production Tasks:Budgeting, site visits, vendor RFPs, production schedules, and issue resolution.Event Execution:Coordinating and executing tasks for successful event and hospitality execution, considering financial and time constraints.Maintaining accurate records for all events, hospitality functions, and event travel.Managing event-related lists (contacts, attendees, sponsors, volunteers) and collaborating with marketing teams for guest lists, name tags, and other event needs.Coordinating on-site elements for events and hospitality functions such as setup, signage, registration, F&B, tech requirements, cleanup, trade show support, etc.Executing flawless virtual events from start to finish, including event creative, calendaring, back-end tech support, etc.Hospitality Management:Coordinating with other departments (facilities, reception, office services) to ensure procedures are followed for in-office events and timely notifications are provided to the necessary departments and buildings where events will be hosted.Managing hospitality in our Florida offices and other locations, including day-to-day requests for meetings, firm-wide food and beverage service, coffee, and kitchen supplies in all offices.What You'll Bring:Experience:Proven experience as an Event Manager, successfully executing multiple events simultaneously in different cities.Strong knowledge of the food and beverage industry, with experience in menu creation for meetings and events nationwide.Experience managing a team is required.Experience in creating and reconciling budgets is preferred.Law firm experience is a plus.Skills:Strong communication and writing skills, including interaction with C-suite individuals, and experience managing coordinators and vendors.Familiarity with working across multiple time zones and with team members in various locations.High proficiency in MS Office, PowerPoint, Excel, and web-based programs such as Vuture (similar to Eloqua or Marketo), Zoom/Microsoft Teams.Graphic design skills in Canva (or similar tools like Photoshop) are preferred.Well-organized and highly proficient at multitasking.Team-oriented individual who is a self-starter, good problem solver, and calm under pressure.Ability to lift up to 40 pounds.Availability:This role may require early mornings, late evenings, and weekend hours as needed for events.Travel is required, both locally and nationally to our other offices.Salary:The expected salary range for this position is between $70,000 and $105,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.

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