698 Hospitality jobs in Oakland
Hospitality Worker
Posted 2 days ago
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Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit
Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales. we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support. it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
•Must be able to follow specific directions of our lead chef/manager
•Ensure kitchen and service areas are clean and free of clutter
•Perform opening/running/closing duties
•Handles multiple tasks in a fast-paced environment while remaining pleasant and professional at all times
•Specific tasks include but not limited to veggie prep, proper food storage and rotation, dishwashing, front line set up, and service.
WHAT THIS PERSON WILL BRING
Required:
•A food handlers card
•Must have an exceptional driving record
•High School diploma or equivalent
•Ability to work early, late and extended hours
•Flexible schedule
•Excellent communication skills
•Punctuality is critical
Preferred:
•Work experience interacting with people in a positive environment
•Experience in a concert venue environment or comparable role
Physical Demands/Working Environment:
•Working environment is fast-paced, often loud and stressful
•Position requires extended periods of prolonged standing and working on your feet both indoors or outdoors
•Must be able to lift or move up to 30 lbs using proper lifting techniques
•Intensely physical environment
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and
gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
The expected compensation for this position in California is:
$20.00 USD - $25.00 Hourly
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee's salary history will not be used in compensation decisions.
Hospitality Team Member
Posted today
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Who we are: Tender Greens
Tender Greens delivers inspired food, friendly service, and great value in a comfortable space. We believe that everybody is equally important to our mission. Our menu reflects the best of the season and is prepared with simplicity, skill and most importantly PASSION! We challenge ourselves, and each other, to be the best.
At Tender Greens we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential.
The Job
As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as;
- Acting as a brand ambassador and delivering exceptional hospitality and service by
- Greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience
- Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments
- Taking telephone orders and preparing take out orders
- Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies/allergens, popular dishes, and chef suggestions
- Making and serving fresh non-alcoholic and alcoholic beverages
- Delivering food to guests and refilling drinks quickly, efficiently, and accurately
- Engaging the guests in light conversation when appropriate
- Maintaining a clean and inviting space for our guests by
- Clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing
- Upkeeping restroom including- sanitizing restroom on an hourly basis, restocking soap, toilet paper and paper towels
- Setting up, stocking, cleaning, and maintaining all service stations
- Maintaining a safe working environment by
- Understanding and exhibiting compliance to the companys required safety policies and standards
- Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law
- Exemplifying Company culture by
- Working as a team to achieve Company goals and standards
- Supporting other areas of the restaurant as necessary
- Maintaining a professional and presentable appearance according to the Companys Uniform Policy
- All other job duties as assigned by Manager
We challenge ourselves, and each other, to be the best. Required skills and qualifications for this position include:
- A warm, helpful, hospitable and guest focused nature
- Restaurant or retail experience is helpful, but not necessary
- Ability to approach work with a sense of fun while delivering outstanding results
- Ability to thrive in a fast paced environment
- Ability to communicate effectively in English
- A high level of resourcefulness in solving problems and taking initiative
- Ability to understand and meet restaurant standards for health, safety, and excellence.
- Ability to comply with all company policies, processes and standards
- Must be eligible to work in the United States
- Must be a minimum of 18 years old
- Ability to work a flexible schedule based on restaurant needs
- Food handler's card may be required according to local and or state regulations
- Responsible Beverage Service Certification may be required according to local and or state regulations
Physical Requirement:
- Must be able to lift trays of food or food items weighing up to 50 lbs. on a regular and continuing basis
- Some bending/kneeling/stooping required
- Must be able to stand and/or walk for long periods of time
- Must be able to work in a hot kitchen environment
- Must be able to place plates, utensils, pans, and cases on both high and low shelves
- Must be able to work indoors and outdoors
Benefits
- We offer competitive pay + tips
- Free meals during shifts and 50% discount while off the clock
- Opportunities for development and growth
- A fun and inspiring work environment and be part of an amazing team
Hourly Payrate: $19.18 + Tips
This job description only provides an overview of job responsibilities that are subject to change
#J-18808-LjbffrVP of Hospitality
Posted today
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Salary: 175,000-200,000
Other Forms of Compensation:
Pay Grade: 18
Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!
Job Summary
As the VP of Hospitality at Compass Group USA, you will lead a dedicated team committed to achieving exceptionally high standards in hospitality. This role is uniquely positioned to craft the future of our hospitality division, ensuring our services are world-class and our operations flawlessly completed.
Key Responsibilities:
+ Attain outstanding client retention and happiness
+ Drive financial performance, ensuring strict adherence to budgets and forecasts
+ Implement and coordinate culinary programs and standards
+ Build and maintain successful relationships at all organizational levels
+ Identify and anticipate client needs, delivering tailored solutions
+ Conduct regular site visits and client meetings to ensure continuous improvement
+ Communicate effectively with regional teams and clients, aligning with corporate priorities
+ Develop and mentor a high-achieving team, nourishing a culture of excellence
+ Ensure compliance with all regulatory and company standards
+ Lead sales processes, including site surveys, presentations, and contract negotiations
+ Preferred Qualifications:
+ Bachelor's degree or equivalent professional experience
+ 12-15 years of upscale food service experience, with at least 10 years in management and multi-unit oversight
+ Proven expertise in personnel management, including hiring, evaluation, and succession planning
+ Ability to manage multiple tasks and priorities effectively
+ Strong financial competence and decision-making abilities
+ In-depth knowledge of HACCP controls and food safety standards
+ Proficiency in Microsoft Office Suite
+ ServSafe or Department of Health certification preferred
Apply to Bon Appetit today!
Bon Appetit is a member of Compass Group USA.
Click here to Learn More about the Compass Story ( at Bon Appetit are offered many fantastic benefits.
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Bon Appetit maintains a drug-free workplace.
Req ID: 1424479
Bon Appetit
BRYAN GONI
Director of Events and Hospitality
Posted 4 days ago
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This range is provided by Purple Brands. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $120,000.00/yr - $140,000.00/yr Additional compensation types Annual Bonus Redwood Empire Whiskey recently acquired Savage and Cooke Distillery located in Vallejo on Mare Island. The distillery features an event and restaurant space in an ultra-hip atmosphere, and we are thrilled to establish this historic facility as our new consumer homeplace. We are seeking an enthusiastic and experienced Director of Hospitality and Homeplace to join our dynamic team. The position reports to the Vice President of Marketing. This full-time position will oversee, and have responsibility for, all facets of hospitality including the restaurant, bar, tasting room, private events and trade events. The restaurant is open to the public Wednesday through Sunday. Once a week, food-prep is performed off-site at a commercial kitchen in Vallejo. The restaurant menu offerings are cooked in our food truck, which is located on-site at the distillery. The position is eligible for all full-time regular benefits including three weeks of PTO, 12 paid company holidays, medical, dental and vision insurance, eligibility in our 401(k) plan (plus match), as well as various company perks that include product discounts and giveaways. Key Responsibilities Actively promote, market and sell the distillery’s private event space, restaurant and tasting/tour experience. Work closely with the Vice President of Marketing on homeplace strategies as they relate to décor and design, menu selection, cocktail offerings and homeplace branding. Manage, and collaborate with, a team of two, that includes the Manager of Hospitality, and the Kitchen Supervisor. Oversee and own the guest experience. Oversee restaurant operations including working with the chef/cook on inventory, reporting, seasonal offerings, commercial kitchen needs and logistics. Oversee the bar program including inventory, reporting, vendor relationships and logistics. Oversee and own tour content and tour experience, including training employees who provide tours. Oversee and own the hospitality budget including revenue/profit expectations and expenses. Oversee all staff and schedules for hospitality operations. In partnership with human resources, oversee and own staffing needs as they relate to hospitality. Adhere to safety procedures for the assigned work area. Have knowledge of Employee Handbook policies, especially regarding California meal and break policies. Support and assist Servers and Hospitality Manager. Qualifications Minimum 10 years of relevant tasting room/restaurant management experience, bar experience strongly preferred. Proficient in MS Office (Outlook, Excel, Word and Powerpoint). Proficient in support software such as Toast and Tock. Desire to lead a team and be an excellent role model for hospitality staff. Ability to multitask and thrive in a fast-paced environment. Ability to be flexible and adapt to changing needs. Versatile, flexible, and enthusiastic to work within constantly changing environment. RBS certification and/or training preferred. Current food handlers card a plus. Ability to work weekends, as determined by the needs of the business. Ability to lift 35 lbs. Walk, bend and stand, primarily on concrete flooring. Seniority level Director Employment type Full-time Job function Business Development, Customer Service, and Management Industries Events Services #J-18808-Ljbffr
Hospitality Group Sales & Event Manager
Posted 4 days ago
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A LITTLE ABOUT US
Roundhouse is a place to gather, a collection of lively and inviting spaces made for meeting and dining, for work and play. We make possible everything from a quick weekday lunch to a full-scale, multi-day conference and we designed this exciting new destination to be as flexible as possible. Hospitality is our core - making sure our clients feel taken care of and that every need is met. Our on-site event staff is here to help you create your next event and ensure that it's perfect. In our beautiful lakeside location at 2600 Camino Ramon, we are perfectly situated to offer an integrated meeting and dining experience to the immediate business and residential communities of San Ramon, as well as to the broader Bay Area and beyond.
WHAT WOULD YOU DO AS THE GROUP SALES & EVENT MANAGER?
This position will be in support of the Group Sales & Events Director, overseeing and managing sales operations to ensure the achievement of the conference center and client satisfaction goals. The scope of this role includes the implementation of successful sales and marketing activities to secure new business, maintain existing business clientele relationships, and oversee the execution of the events and banquets with other departments.
REQUIRED COMPETENCIES:
•Well versed in Catering Sales - from creation of events to final steps of each program.
•Ability to be proactive in sales, taking each incoming lead and turning it into a successful event.
•Great attention to detail. Create and detail each event with precision, focusing on menu planning, event setup and audiovisual requirements.
•Strong communication skills, both oral and written. Outstanding interpersonal skills. Excellent negotiation and selling skills.
•Serve as front-facing representative for clients, providing exceptional service and professional communication.
•Build and maintain strong relationships with clients to gather comprehensive event program information.
•Strong leadership skills. Strong problem solving ability.
•Outstanding planning, prioritizing and goals setting ability. Outstanding response time and follow-through.
•Ability to remain composed and calm under pressure.
•Strong decision making ability while using good judgement.
•Intermediate skill in development and delivery of sales presentations.
•Detailed understanding of conference center operations, and food and beverage planning, and have the ability to perform all positions in banquet operations in order to supervise, direct, and train personnel.
•Ability to accurately compute and manipulate mathematical calculations. Ability to satisfactorily communicate in English with guests, management, and coworkers to their understanding.
Required Knowledge Base
•Conference center layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code.
•All banquet menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation, and prices.
•Scheduled in-house banquets, locations and times.
•Maintain complete knowledge of, and strictly abide by, state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
•Adhere to all Health Department, sanitation, and safety regulations as required by the restaurant.
•All liquor brands, beers, and non-alcoholic selections available in hotel, restaurant, and bar.
•The particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
•P.O.S. & PMS and manual system procedures.
•Correct maintenance and use of equipment.
Roundhouse Market + Conference Center is a division of Palisades Hospitality , a Northern-California based bespoke hospitality management company that manages and develops a curated portfolio of 20+ hotels and restaurants and provides industry-tailored financial, design and development consulting services. Palisades is committed to creating design-driven, dynamic spaces thoughtfully rooted in their locale and that leave a lasting impact on our guests and in their communities.
Palisades Hospitality offers the following benefits for eligible full time employees:
Health: Medical, Dental, Vision, Life, Flexible Spending Accounts, Health Savings Accounts, Legal, Transportation,
Retirement: 401k Retirement savings program is available for all full and part time employees over the age of 18
Perks: All employees are eligible to enjoy a Travel + Dining Discount to stay and dine at sister locations. Employees celebrating years of service are recognized with a bonus award for milestone years.
Procurement Specialist - Hospitality - Nashua, NH
Posted 4 days ago
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Join to apply for the Procurement Specialist - Hospitality - Nashua, NH role at Infor
Procurement Specialist - Hospitality - Nashua, NH1 day ago Be among the first 25 applicants
Join to apply for the Procurement Specialist - Hospitality - Nashua, NH role at Infor
As part of our Hospitality Hardware Operations function based in Nashua, NH, the Procurement Specialist will provide daily purchasing activities that ensure proper packing, delivery, and continuous pricing improvement including cost related to Value Added Resellers (VAR).
A Day in The Life Typically Includes:
* Research and procure essential components including: parts, supplies, electronic components, hardware, and equipment, for a POS Value Added Reseller (VAR).
* Ensure the VAR can effectively provide customized solutions and support to its clients.
* Accurately enter all orders in a timely manner to properly issue shipment.
* Negotiate and navigate complex situations, securing favorable outcomes, and building strong relationships.
* Maintain accurate documentation, identify waste in processes, and identify areas of continuous improvement.
* Produce hard-to-find products on a regular basis.
* Implementing continuous negotiation processes that include effective communication, active listening, emotional intelligence, problem-solving, and adaptability.
Basic Qualifications:
* Written and verbal communication skills in the English language.
* Experience working with standard Purchase Order (PO) protocol.
* Experience entering and managing PO's and follow-up on deliveries.
* Work with logistics and production teams to ensure product availability.
* Data entry experience.
* Ability to work on-site at our Nashua Facility.
* Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future.
Preferred Qualifications:
* Experience in a high-volume production and manufacturing facility
* Experience in Microsoft Office tools.
* Data entry experience.
* Technical and/or hardware experience in the high-technology industry.
About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called (1) Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
At Infor we value your privacy thats why we created a policy that you can read (2) here.
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#J-18808-LjbffrSales Manager - Indian Gaming & Hospitality
Posted 8 days ago
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Remote-based with regular regional travel About The Company : The company is a world leader in the design and manufacture of high-quality woven carpets for the hospitality, gaming, cruise, and luxury residential sectors. Primary Responsibilities: Sales Territory Development: Develop and nurture strong relationships with: Hospitality Interior designers Tribal casino ownership and operators Hotel owners and developers Purchasing agents and procurement companies Focus on securing specifications and project wins for custom woven carpets in: Tribal Gaming facilities (primary) Hospitality projects such as boutique hotels, branded properties, and luxury resorts (secondary) Maintain a consistent presence in the territory through in-person meetings, trade shows, networking events, and site visits. Defined Territory: Included: San Diego and surrounding areas, Northern California, Arizona, Oregon, and Washington Excluded: Los Angeles, Orange County, and any other areas at the discretion of management Project Management & Execution: Collaborate closely with companies internal teams including Project Planning, Design, Operations, and Logistics to manage project timelines and ensure successful execution from sale to installation. Serve as a key liaison between company and clients during all stages of the project. Participate in installation phasing planning with ownership teams, general contractors, and installers as needed. Sales Maintenance & Growth: Partner with existing Directors of Gaming to maintain key client relationships and ensure continuity with projects where the company has previously been specified (“secure the real estate”). Proactively follow up on open projects, pending opportunities, and post-installation service needs. Qualifications & Experience: Minimum 5 years of sales experience in commercial interiors, flooring, or a related industry; experience in hospitality or tribal gaming preferred. Strong network within the A&D community and tribal gaming contacts is a major plus. Excellent interpersonal, communication, and presentation skills. Highly organized and self-motivated with the ability to manage multiple complex projects. Ability to travel regularly throughout the assigned region. Additional Responsibilities: Represent the company at key trade shows and industry events. Contribute to sales planning, forecasting, and territory strategy. Perform other duties as assigned by management. Compensation: Competitive salary + commission Benefits: Health insurance, 401(k), paid time off, mileage/travel reimbursement, and more. #J-18808-Ljbffr
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Clover Hospitality Onboarding Manager (LA)
Posted today
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We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Clover Hospitality Onboarding Manager (LA)
**What does a successful Clover Hospitality POS Onboarding Manager do?**
At Clover Hospitality, a Fiserv company, we are dedicated to helping restaurants thrive in an ever-evolving industry. As a Clover Hospitality POS Onboarding Manager, you will be the face of Clover for new restaurant customers, ensuring they receive a seamless onboarding experience. Through your expertise, you will empower hospitality businesses to streamline operations, deliver exceptional guest experiences, and grow their bottom-line using Clover's all-in-one solution. You will embody our commitment to innovation, reliability, and a customer-first mindset.
**What you will do:**
+ Lead and manage the full installation of Clover POS systems, including hardware setup, networking configuration, and integration of digital tools.
+ Deliver comprehensive, in-person training for restaurant owners, managers, and staff on day-to-day system usage, workflows, and best practices.
+ Serve as a trusted partner post-implementation for 30 days, providing follow-up visits, troubleshooting, ongoing training, and support.
+ Build deep relationships with restaurant customers to understand their unique operations and business goals.
+ Collaborate with Sales reps in your region to coordinate customer outreach and align on customer success strategies.
+ Work closely with Support Teams, other Onboarding Managers, and Customer Success Managers to share knowledge and support long-term retention.
+ Assist with remote pre/post-install configuration, including menu building, settings, floor plans, and onboarding digital products.
+ Act as the voice of the customer by sharing feedback and feature requests with Product Teams.
**What you will need to have:**
+ 3+ years of experience in POS systems, Digital Restaurant Tools, and/or Payment Solutions within a restaurant or hospitality setting.
+ 3+ years of experience in leading in-person training sessions for restaurant teams.
+ 3+ years of experience troubleshooting networking, hardware, and system setup issues.
+ 3+ years of experience in building trust-based relationships with local business owners and their teams.
+ Relevant experience in a related field such as restaurant management, or equivalent military experience.
**What would be great to have:**
+ 6+ years of experience with restaurant operations and workflows, including front- and back-of-house dynamics.
+ 6+ years of experience in managing multiple installations and customer touchpoints simultaneously.
+ 6+ years of experience in managing time-to-processing and improving customer go-live timelines.
+ 6+ years of experience in leveraging data to influence customer sentiment scores and improve onboarding outcomes.
+ Cisco Certified Network Associate (CCNA) or equivalent certification in networking.
**Perks at Work:**
+ Competitive base salary and performance-based bonuses.
+ Comprehensive health, dental, and vision plans.
+ Work travel and per diem budgets.
+ 401(k) with company match and Employee Stock Purchase Plan.
+ Paid parental leave and generous time-off programs.
+ Holistic wellness initiatives and mental health resources.
+ Employee resource groups for community and support.
+ Opportunities for career growth and ongoing professional development.
+ Work with a passionate team making a real impact in the hospitality industry.
**Important information about this role:**
+ This role is field-based, requiring travel within your assigned geography (NYC, Miami, San Francisco, Los Angeles, or Chicago) to visit restaurants and support installations.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
**Salary Range**
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VP of Hospitality (Daly City)
Posted 1 day ago
Job Viewed
Job Description
Bon Appetit
Salary: 150,000-170,000
Other Forms of Compensation:
Pay Grade: 18
Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!
Job Summary
As the VP of Hospitality at Compass Group USA, you will lead a dedicated team committed to achieving exceptionally high standards in hospitality. This role is uniquely positioned to craft the future of our hospitality division, ensuring our services are world-class and our operations flawlessly completed.
Key Responsibilities:
- Attain outstanding client retention and happiness
- Drive financial performance, ensuring strict adherence to budgets and forecasts
- Implement and coordinate culinary programs and standards
- Build and maintain successful relationships at all organizational levels
- Identify and anticipate client needs, delivering tailored solutions
- Conduct regular site visits and client meetings to ensure continuous improvement
- Communicate effectively with regional teams and clients, aligning with corporate priorities
- Develop and mentor a high-achieving team, nourishing a culture of excellence
- Ensure compliance with all regulatory and company standards
- Lead sales processes, including site surveys, presentations, and contract negotiations
- Bachelor's degree or equivalent professional experience
- 12-15 years of upscale food service experience, with at least 10 years in management and multi-unit oversight
- Proven expertise in personnel management, including hiring, evaluation, and succession planning
- Ability to manage multiple tasks and priorities effectively
- Strong financial competence and decision-making abilities
- In-depth knowledge of HACCP controls and food safety standards
- Proficiency in Microsoft Office Suite
- ServSafe or Department of Health certification preferred
Bon Appetit is a member of Compass Group USA.
Click Here To Learn More About The Compass Story
Associates at Bon Appetit are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Bon Appetit maintains a drug-free workplace.
Req ID: 1424479
Bon Appetit
BRYAN GONI Seniority level
- Seniority level Executive
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Restaurants
Referrals increase your chances of interviewing at Bon Appétit Management Company by 2x
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#J-18808-LjbffrVP of Hospitality (San Francisco)
Posted 1 day ago
Job Viewed
Job Description
Salary: 175,000-200,000
Other Forms of Compensation:
Pay Grade:18
Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!
As the VP of Hospitality at Compass Group USA, you will lead a dedicated team committed to achieving exceptionally high standards in hospitality. This role is uniquely positioned to craft the future of our hospitality division, ensuring our services are world-class and our operations flawlessly completed.
Key Responsibilities:
- Attain outstanding client retention and happiness
- Drive financial performance, ensuring strict adherence to budgets and forecasts
- Implement and coordinate culinary programs and standards
- Build and maintain successful relationships at all organizational levels
- Identify and anticipate client needs, delivering tailored solutions
- Conduct regular site visits and client meetings to ensure continuous improvement
- Communicate effectively with regional teams and clients, aligning with corporate priorities
- Develop and mentor a high-achieving team, nourishing a culture of excellence
- Ensure compliance with all regulatory and company standards
- Lead sales processes, including site surveys, presentations, and contract negotiations
Preferred Qualifications:
- Bachelor's degree or equivalent professional experience
- 12-15 years of upscale food service experience, with at least 10 years in management and multi-unit oversight
- Proven expertise in personnel management, including hiring, evaluation, and succession planning
- Ability to manage multiple tasks and priorities effectively
- Strong financial competence and decision-making abilities
- In-depth knowledge of HACCP controls and food safety standards
- Proficiency in Microsoft Office Suite
- ServSafe or Department of Health certification preferred
Apply to Bon Appetit today!
Bon Appetit is a member of Compass Group USA.
Click here to Learn More about the Compass Story
Associates at Bon Appetit are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Bon Appetit maintains a drug-free workplace.
Req ID: 1424479
Bon Appetit
BRYAN GONI
#J-18808-Ljbffr