126 Hospitality jobs in Portland

Senior Hospitality Operations Manager

97201 Portland, Oregon $85000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client is a renowned leader in the hospitality and tourism sector, seeking a highly skilled Senior Hospitality Operations Manager to oversee and enhance operational excellence. This hybrid role requires a strategic leader with a deep understanding of guest services, front-of-house operations, and staff management. You will be responsible for ensuring seamless guest experiences, driving efficiency, and fostering a culture of exceptional service.

Responsibilities:
  • Oversee day-to-day operations of various hospitality departments, including front desk, housekeeping, and food & beverage where applicable.
  • Develop and implement operational policies and procedures to maximize efficiency and guest satisfaction.
  • Manage and motivate a diverse team of hospitality professionals, providing training, coaching, and performance evaluations.
  • Monitor and control operational costs, including labor, inventory, and supplies, to meet budgetary goals.
  • Ensure adherence to all health, safety, and sanitation regulations.
  • Collaborate with sales and marketing teams to develop and execute strategies for revenue growth and customer engagement.
  • Handle escalated guest issues and complaints, resolving them promptly and professionally.
  • Conduct regular operational audits and implement improvements based on findings.
  • Stay abreast of industry trends, best practices, and emerging technologies in hospitality.
  • Contribute to strategic planning and business development initiatives.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5-7 years of progressive experience in hospitality management, with a strong background in operations.
  • Proven track record of leading teams and driving operational improvements in a fast-paced environment.
  • Excellent understanding of hotel or resort operations, guest services, and staff management.
  • Strong financial acumen, including budgeting, P&L management, and cost control.
  • Exceptional communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a hybrid work model, balancing on-site presence with remote coordination.
  • Proficiency in property management systems (PMS) and other relevant hospitality software.
  • Demonstrated ability to foster a positive and high-performing work culture.
  • Passion for delivering outstanding guest experiences.
This hybrid role is based in **Portland, Oregon, US**, offering a blend of in-office collaboration and remote flexibility. Our client is dedicated to creating memorable experiences for guests and providing a supportive work environment for its employees. Join a dynamic team and contribute to the success of a leading hospitality brand. Our client offers a competitive salary and benefits package. Portland, Oregon, US .
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Senior Hospitality Experience Strategist

97204 Portland, Oregon $120000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client is seeking a highly experienced and visionary Senior Hospitality Experience Strategist to lead the design and implementation of exceptional guest journeys. This fully remote role requires a deep understanding of the hospitality sector, combined with a passion for innovation and customer-centric design. You will be instrumental in shaping the future of our client's offerings, ensuring seamless and memorable experiences across all touchpoints.

Responsibilities:
  • Develop and execute comprehensive experience strategies for various hospitality projects, from concept to execution.
  • Conduct in-depth market research and competitive analysis to identify emerging trends and opportunities within the hospitality industry.
  • Collaborate closely with cross-functional teams, including operations, marketing, and technology, to translate strategy into actionable plans.
  • Design and map out detailed customer journeys, identifying pain points and areas for enhancement.
  • Create compelling narratives and service blueprints that guide the development of new products and services.
  • Lead workshops and brainstorming sessions with stakeholders to foster innovation and alignment.
  • Define key performance indicators (KPIs) and metrics to measure the success of experience initiatives.
  • Advocate for the guest experience throughout the organization, championing best practices and insights.
  • Manage external vendor relationships and partnerships to support strategic initiatives.
  • Stay abreast of the latest technological advancements and digital tools impacting the hospitality landscape.

Qualifications:
  • Bachelor's degree in Hospitality Management, Marketing, Business, Design, or a related field. Master's degree preferred.
  • Minimum of 7 years of progressive experience in hospitality, experience design, customer strategy, or a related field.
  • Proven track record of developing and implementing successful customer experience strategies, preferably within the hospitality sector.
  • Exceptional analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
  • Strong understanding of user-centered design principles and methodologies.
  • Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Demonstrated ability to manage multiple projects simultaneously in a fast-paced, remote environment.
  • Proficiency in design thinking, journey mapping tools, and other CX methodologies.
  • Experience with project management software and collaboration tools.
  • Passion for travel, food, and creating extraordinary moments for people.

This role is based in the vibrant city of Portland, Oregon, US , but operates on a fully remote basis, offering flexibility and autonomy to our team members across the country.
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Senior Hospitality Operations Manager

97201 Portland, Oregon $78000 Annually WhatJobs

Posted 14 days ago

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Job Description

full-time
Our client, a renowned name in the hospitality sector, is seeking an experienced and dynamic Senior Hospitality Operations Manager to oversee the day-to-day operations of their flagship establishment in Portland, Oregon, US . This leadership role is critical to ensuring exceptional guest experiences, maintaining operational efficiency, and driving profitability. The ideal candidate will possess a strong understanding of hotel or restaurant management, a passion for service excellence, and proven leadership capabilities. Responsibilities include:

  • Directing and managing all aspects of daily operations, including front desk, housekeeping, food and beverage, events, and maintenance.
  • Ensuring the highest standards of guest service are consistently met and exceeded.
  • Developing and implementing operational policies and procedures to optimize efficiency and guest satisfaction.
  • Managing departmental budgets, controlling costs, and identifying opportunities for revenue enhancement.
  • Recruiting, training, supervising, and motivating a diverse team of staff members.
  • Conducting regular staff performance reviews and providing constructive feedback and coaching.
  • Overseeing inventory management, procurement, and vendor relations.
  • Ensuring compliance with all health, safety, and sanitation regulations.
  • Developing and executing strategic initiatives to improve operational performance and guest loyalty.
  • Handling guest complaints and resolving issues promptly and professionally.
  • Collaborating with the sales and marketing teams to develop promotional strategies and drive business.
  • Preparing operational reports for senior management, highlighting key performance indicators (KPIs) and financial results.
  • Maintaining a visible presence on the floor, interacting with guests and staff.
  • Staying informed about industry trends and best practices in hospitality management.

A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A Master's degree or relevant industry certifications (e.g., Certified Hotel Administrator) are a plus. A minimum of 5-7 years of progressive experience in hotel or restaurant management, with at least 2-3 years in a senior leadership role, is essential. Demonstrated success in managing multiple departments and teams is mandatory. Strong understanding of financial management, budgeting, and P&L statements is crucial. Excellent leadership, communication, interpersonal, and problem-solving skills are necessary. Proficiency with property management systems (PMS) and point-of-sale (POS) systems is required. The ability to work flexible hours, including evenings, weekends, and holidays, is essential. A passion for the hospitality industry and a commitment to delivering outstanding service are paramount.
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Regional Sales Manager, Hospitality Technology

97201 Portland, Oregon $90000 annum + com WhatJobs

Posted 14 days ago

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Job Description

full-time
Our client, a leading provider of cutting-edge hospitality technology solutions, is looking for a dynamic and motivated Regional Sales Manager to drive business growth in the Pacific Northwest, based in or near **Portland, Oregon, US**. This role is instrumental in expanding our market share by building and nurturing relationships with key clients within the hotel, restaurant, and travel industries. You will be responsible for developing and executing strategic sales plans, identifying new business opportunities, and achieving ambitious sales targets. The ideal candidate possesses a strong understanding of the hospitality sector, coupled with proven experience in B2B sales and account management. Responsibilities include prospecting for new leads, conducting product demonstrations, negotiating contracts, and closing deals. You will also collaborate closely with our marketing and product development teams to ensure our offerings meet the evolving needs of the market. This position requires exceptional communication, negotiation, and interpersonal skills. A deep understanding of CRM software and sales forecasting techniques is essential. This role involves a hybrid work model, requiring travel within the region to meet with clients and attend industry events, balanced with remote work for planning and administrative tasks. You will be empowered to manage your territory effectively, building a robust pipeline of opportunities. We are seeking a self-starter with a passion for technology and a proven ability to succeed in a competitive sales environment. This is an exciting opportunity to represent innovative solutions and make a significant impact on the success of our clients and our company. Your expertise will help shape the future of guest experiences through technology.
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Guest Experience Manager - Luxury Hospitality

97204 Portland, Oregon $85000 Annually WhatJobs

Posted 19 days ago

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Job Description

full-time
Our client is a premier hospitality group seeking a dynamic and innovative Guest Experience Manager to lead their remote operations team. This is a fully remote position focused on enhancing the guest journey and ensuring exceptional service standards across all properties. You will be responsible for developing and implementing strategies that elevate customer satisfaction, foster loyalty, and drive positive reviews. This role requires a deep understanding of the luxury hospitality landscape and a passion for creating memorable experiences. Key responsibilities include:
  • Designing and implementing a comprehensive guest experience strategy aligned with brand standards.
  • Analyzing guest feedback and operational data to identify areas for improvement and innovation.
  • Developing and delivering training programs for front-line staff on service excellence and guest engagement.
  • Overseeing the guest relations team, ensuring prompt and effective resolution of inquiries and issues.
  • Collaborating with marketing and operations teams to create personalized guest offerings and promotions.
  • Monitoring online reputation and responding to reviews on various platforms.
  • Leading initiatives to enhance digital guest touchpoints and communication channels.
  • Staying current with industry trends and best practices in customer experience management.
  • Developing and managing departmental budgets and performance metrics.
  • Championing a culture of service excellence and continuous improvement throughout the organization.
The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with at least 5 years of experience in guest services, operations management, or a similar role within the luxury hotel or resort sector. Proven experience in developing and executing guest experience programs is essential. Exceptional communication, interpersonal, and problem-solving skills are required, along with a strong command of CRM systems and guest satisfaction platforms. You must be highly organized, detail-oriented, and adept at managing multiple priorities in a fast-paced, remote environment. This position offers a unique opportunity to significantly impact guest satisfaction and brand perception from your home office, supporting operations in and around Portland, Oregon, US .
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DIRECTOR OF HOSPITALITY EXCELLENCE - NATIONAL ACCOUNTS

97240 Portland, Oregon Compass Group, North America

Posted 9 days ago

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Job Description

Eurest
**Position Title: Director of Hospitality Excellence - National Accounts**
**Salary: $ - $ / year**
**Other Forms of Compensation: Bonus Eligible**
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.
Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.
**Job Summary**
The Director of Hospitality Excellence - National Accounts is a strategic leadership role responsible for leveraging existing hospitality platforms, customized to align with each National contract. This individual will work with the team to operationalize the hospitality program promoting overall customer client and employee experience. This role requires deep experience in food service operations, a strong understanding of B&I client&retail needs, and a passion for building long-term customer relationships.
While this role involves significant travel across the U.S., the ideal candidate will reside in the Pacific Northwest or Southwest region. Proximity to key business hubs in this area will support efficient travel and alignment with regional operations.
**Key Responsibilities**
+ Own the hospitality cultural planning, in close collaboration with the Corporate VP of Hospitality and Regional Champions, Brand Strategy VP, and on-site leadership team.
+ Lead, mentor, and develop a high-performing customer service team, fostering a culture of accountability and excellence.
+ Assisting in drafting and driving Nudge content (video&written) adoption.
+ You will have a deep understanding of hospitality and the ability to train our teams to engage with guests in a warm, friendly way and genuine manner.
+ Drive initiatives that positively impact the customer and employee experience.
+ Directs the deployment of the Hospitality strategy and initiatives.
+ Develop strong working relationships and partnerships with internal departments to support operations, culinary, human resources, and marketing/communications as well as client and vendors.
+ Develop, communicate, and execute hospitality training efforts, measurement of guest experience and initiatives that enhance team culture, ensuring achievement of core objectives are progressing using measurable milestone.
+ Identifies improvement opportunities by staying current on customer/industry trends.
+ Represents the company in a courteous, efficient, and friendly manner in all customer and employee interactions.
+ Provide regular reporting and insights to clients on service performance and improvement initiatives.
+ Monitor KPIs and service metrics to ensure performance standards are met or exceeded. Develops action plans based on facts to improve quality of service.
+ Participate in associate recognition programs and employee engagement initiatives.
+ Professionally represent portfolio at sales presentations, leadership meetings and campus events.
**Qualifications**
+ Bachelor's degree in business administration, Hospitality Management, or related field (Master's preferred).
+ 8+ years of progressive experience in customer service or account management within the food service or hospitality industry.
+ Proven experience managing national or large-scale accounts in the B&I sector.
+ Strong leadership and team development skills.
+ Excellent communication, negotiation, and interpersonal skills.
+ Proficiency in CRM systems, customer service platforms, and data analytics tools.
+ Experience with hospitality training, customer satisfaction surveys, and sentiment analysis tools.
+ Ability to travel 65%-70% nationally as required.
**Key Competencies**
+ Strategic Thinking
+ Client-Centric Mindset
+ Operational Agility
+ Problem Solving
+ Emotional Intelligence
+ Change Management
+ Hospitality Excellence
+ Team Leadership
+ Data-Driven Decision Making
+ Attention-Based Analytics Proficiency
+ Proficiency in PowerPoint&Excel
**Apply to Eurest today!**
_Eurest is a member of Compass Group USA_
Click here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
**Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.**
Eurest maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
**Associates at Eurest are offered many fantastic benefits.**
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.
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Customer Service Representative

97240 Portland, Oregon TEKsystems

Posted today

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Job Description

The main function of a call center/customer service specialist is to interact
with customers to provide information in response to inquiries about products
and services and to handle and resolve complaints. A typical customer service
specialist is responsible for determining the clients issue, offer possible
solutions or providing follow-up as needed. Customer service agents may be
inbound, outbound or a combination of both.
Job Responsibilities:
Resolve customers service or billing complaints by performing activities such
as exchanging merchandise, refunding money, and adjusting bills. Contact
customers to respond to inquiries or to notify them of claim investigation
results and any planned adjustments. Refer unresolved customer grievances to designated
departments for further investigation. Keep records of customer interactions
and transactions, recording details of inquiries, complaints, and comments, as
well as actions taken.
Skills:
Verbal and written communication skills, attention to detail, customer service
skills and interpersonal skills. Ability to work independently and manage ones
time. Ability to accurately document and record customer/client information.
Previous experience with computer applications, such as MS Outlook or data
entry software.
Pay and Benefits
The pay range for this position is $18.55 - $18.55/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Portland,OR.
Application Deadline
This position is anticipated to close on Oct 24, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Customer Service Associate

97240 Portland, Oregon Walgreens

Posted 1 day ago

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**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 3909 SE HOLGATE BLVD,PORTLAND,OR,97202
**Full District Office Address:** 3909 SE HOLGATE BLVD,PORTLAND,OR, -S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 04296-PORTLAND OR
**Pay Type:** Hourly
**Start Rate:** 16.3
**Max Rate:** 18
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Customer Service Representative

97240 Portland, Oregon Robert Half

Posted 2 days ago

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Description
Robert Half is looking for a dedicated Customer Service Representative to join our client's team in Portland, Oregon. This Contract to permanent position offers an excellent opportunity to support customers within the manufacturing industry by ensuring seamless order management and delivering exceptional service. The role involves coordinating with multiple departments to oversee customer orders from initial entry to fulfillment while proactively addressing any unique requirements. You must live in commuting distance from the office in NE Portland. We will not be accepting out of state applications.
Responsibilities:
- Handle customer orders from entry to delivery, ensuring accuracy and timely fulfillment.
- Utilize organizational systems to process orders, verify pricing, and monitor inventory levels.
- Communicate order statuses and updates with customers and internal teams effectively.
- Coordinate with various departments to facilitate on-site deliveries and address special handling needs.
- Develop a strong understanding of roofing products and industry standards to guide customers accurately.
- Build trust and positive relationships with customers and sales teams through clear and precise communication.
- Identify and suggest opportunities for process improvements to enhance efficiency and service quality.
- Support sales growth initiatives by providing exceptional customer service and solutions.
- Resolve customer inquiries and issues promptly, demonstrating strong problem-solving skills.
- Collaborate with the team to contribute to overall business objectives and customer satisfaction.
Requirements
- Minimum of 2 years of experience in a customer service role, preferably from a customer service role or manufacturing environment.
- Proficiency in order entry and management systems.
- Strong communication skills, both verbal and written, with the ability to handle inbound and outbound calls.
- Proven ability to multitask and manage priorities in a fast-paced setting.
- Critical thinking and problem-solving skills to address customer needs effectively.
- Familiarity with inventory systems and pricing verification processes.
- Ability to work collaboratively with cross-functional teams.
- Demonstrated expertise in building rapport and trust with customers and stakeholders.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Service Representative

97240 Portland, Oregon Patterson Companies, Inc.

Posted 13 days ago

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Job Description

**Patterson isn't just a place to work, it's a partner that cares about your success.**
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
As a **Customer Service Representative** I (CSR I), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency.
**Essential Functions**
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
**Administrative:**
+ Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.
+ Maintain accurate customer and territory records, facility records, and document all customer interaction.
+ Generation of reports
+ Monitor scheduled shipment dates to ensure timely delivery.
+ Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies.
+ Gain understanding of and adhere to Accounts Receivables policies and practices.
+ Verify price and terms in accordance with standard procedures and customer profitability profiles.
+ Multitask and work within multiple computer systems and communication platforms simultaneously.
+ Maintain a current knowledge of company products, policies and procedures
**Customer Support:**
+ Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners.
+ Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.
+ Communicate any pertinent information received from customers to the outside sales representative or appropriate management.
+ Identify customer requirements and expectations in order to recommend specific products and/or solutions.
+ The Customer Service Representative may perform other duties as assigned.
**Additional Functions**
+ May also place outbound calls to existing customers to identify and suggest additional products and increase sales and services.
**Required Qualifications**
+ High School Degree or equivalent
+ Exceptional customer service and organizational skills
+ Accuracy and strong attention to detail
+ Effective verbal, written, and interpersonal communication skills
+ General computer proficiency including knowledge of MS Office
**Preferred Qualifications**
+ Associate's Degree or equivalent combination of education and experience.
+ Proficiency in SAP or related ERP
**Physical Demands**
+ Operating a computer or other office devices for the majority of the workday
+ May occasionally need to move packages up to 10 pounds such as office supplies or equipment
+ Must be able to communicate with others in person, over the phone, and in writing.
+ Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors
+ Must be able to read and interpret various electronic and written documents.
**Environmental Factors**
This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.
**Travel and On-Call**
This position provides the opportunity for minimal travel (10%) in a local area for a sales ride-along or training opportunity.
#LI-NR1
What's In It For You: ( provide competitive benefits, unique incentive programs and rewards for our eligible employees:
+ Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
+ 401(k) Match Retirement Savings Plan.
+ Paid Time Off (PTO).
+ Holiday Pay & Floating Holidays.
+ Volunteer Time Off (VTO).
+ Educational Assistance Program.
+ Full Paid Parental and Adoption Leave.
+ LifeWorks (Employee Assistance Program).
+ Patterson Perks Program.
**EEO Statement**
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
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  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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