Hospitality Professional

92180 National City, California Chick-fil-A Mile of Cars DTO and Chula Vista West FSR

Posted 2 days ago

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Job Description

At Chick-fil-A, the team member role is an opportunity that enables individuals to join a team that strives towards excellence with care and confidence. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. Work in a Chick-fil-A restaurant A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: Flexible Hours: You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays: All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator: The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay: Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It is a Great Place to Work: At Chick-fil-A, our Operators consider their team members to be more than just employees; they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. No Experience Is Necessary: We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know. Additional Info Opportunity for advancement: At Chick-fil-A, we cultivate an environment that enables team members to grow and develop new skills. College Scholarships: At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify. It's a Friendly Place to Work: At Chick-fil-A, we consider our team to be more than just employees. Our extremely low turnover rate is proof that people love working here. #J-18808-Ljbffr

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Hospitality Aide - CCHC

92021 El Cajon, California Cottonwood Canyon Healthcare Center

Posted 14 days ago

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Permanent
Paid feeding assistants provide dining assistance only for residents with no complicated feeding problems. Complicated feeding problems include difficulty swallowing, recurrent lung aspirations and tube or parenteral IV feedings. 2. Residents are assessed for appropriateness for the feeding assistant program by the interdisciplinary team, taking into consideration the most recent assessment and plan of care. 3. Only residents who have been selected by the interdisciplinary team are eligible for feeding assistance by a paid feeding assistant. 4. Paid feeding assistants must successfully complete a state approved training course taught by qualified professionals (as defined by state law) before being permitted to feed residents. 5. Our facility's state approved training program consists of eight (8) hours of training in the following topics: a. Feeding techniques; b. Assistance with feeding and hydration; c. Communication and interpersonal skills; d. Appropriate responses to resident behavior; e. Safety and emergency procedures, including the Heimlich maneuver; f. Infection control; g. Resident rights; and h. Recognizing changes in residents that are inconsistent with their normal behavior and the importance of reporting those changes to the supervisory nurse. 6. In conjunction with the facility's registered dietitian (RD), an RN will oversee the Feeding Assistant Training Program to ensure that feeding techniques are taught correctly. 7. Our facility's paid feeding assistants will work under the supervision of a registered nurse (RN) or a licensed practical nurse (LPN). Specifically, the supervising nurse will monitor paid feeding assistants for: a. The use of appropriate feeding techniques; b. Whether they are assisting the resident according to his/her identified eating and drinking needs; c. Whether they are respecting the resident's rights and dignity; and d. Adherence to infection control and safe food handling practices. 8. The use of paid feeding assistants is not intended to substitute for nursing staff. 9. In the case of an emergency, the paid feeding assistant shall call the nurse supervisor through the resident call system. continues on next page © 2001 MED PASS, Inc. (Revised October 2017) 10. Paid feeding assistants will report or record resident intake after each meal, and report changes in eating patterns to the RN and/or RD. 11. The administrative office will maintain a record of each individual's completion of the Feeding Assistant Training Course and a record of all individuals used as paid feeding assistants. 12. Any staff who has successfully completed the Feeding Assistant Training Program may feed residents. 13. Inquiries concerning our facility's use of paid feeding assistants should be referred to the Director of Nursing Services or to the Administrator.
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Hospitality Aide - PT

92020 El Cajon, California San Diego Post Acute

Posted 22 days ago

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Permanent
Become familiar with the facility's administrative structure as introduced in the pre training orientation session Report to the charge nurse all accidents/incidents (even of an unknown source) you observe on the shift they occur. Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical. Answer phone (especially during mealtimes) Assist with errand of residents/staff Assist with secretarial tasks at the nursing station (making copies, filing, etc.) as requested Straighten resident closets/drawers - label resident belongings. Complete personal belonging form Maintain orderly/clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.) Follow established policies concerning exposure to blood/body fluids Ensure that residents who are unable to call for help are checked frequently Answer call bells promptly & report needs to CNA/Nurse Make rounds assisting residents by opening/closing blinds, straightening blankets, making sure call bells are within reach, etc. Turn all medications found in the resident's room/possession over to the Nurse Supervisor/Charge Nurse Watch for and report any change in room temperature, ventilation, lighting, etc. Transport residents to & from meals/activities/outdoors/etc. Provide residents with Reality Orientations as instructed Pass linen. Make unoccupied beds. Put extra covers on beds. Use the wristband or photo card file to identify residents before serving meals, etc., as necessary Clean feeder tables, wheelchairs, bedside/over bed tables, urinals, bedpans, refrigerators, microwaves, etc. Place supplies/briefs in resident rooms/ common areas/ Unpack and stock supply room when deliveries arrive. Replace trash can liners in wastebaskets Inform the Nurse Supervisor/Charge Nurse of any changes in the resident's condition so that appropriate information can be entered into the resident's care plan. Pass snacks/trays to residents (To include passing protective clothing covers, opening milk cartons, refiling drinks, cutting food, etc.) Return trays to dietary. NEVER FEED THE RESIDENTS Assist residents with identifying food arrangements (i.e., informing residents with sight problems of food that is on his/her tray, where it is located, if it is hot/cold, etc.) Serve between meal and bedtime snacks as instructed Keep residents' water pitchers clean and filled with fresh water (on each shift), and within easy reach of resident Collect and redistribute water pitchers for weekly cleaning by dietary Check rooms for food articles (i.e., food in proper containers, unauthorized food items, etc.) Learn and be aware of code system identifying specials needs of residents Ensure the resident's room is ready for receiving the resident (i.e., bed is made, name tags up, admission kit available, etc.) Greet residents and escort them to their room Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate Inventory and mark the president's personal possessions as instructed Store resident's clothing Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged Transport residents to new rooms or to the receiving area Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors Follow work assignments, and/or work schedules in completing and performing your assigned tasks Cooperate with inter departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift Report defective equipment to Nurse Supervisor/Charge Nurse Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents Maintain the confidentiality of all resident care information Ensure that you treat all residents fairly and with kindness, dignity, and respect Knock before entering the resident's room Report all grievances and complaints made by the resident to the Nurse Supervisor/Charge Nurse Report all allegations of resident abuse and/or misappropriation of resident property Honor the resident's refusal of assistance. Report such refusal to your supervisor Attend and participate in scheduled training and educational classes Attend and participate in scheduled orientation programs and activities Attend and participate in annual OSHA and CDC in service training programs for hazard communication, TB Management, and bloodborne pathogens standard Participate in appropriate in service training programs prior to performing tasks that involve potential exposure to blood/body fluids Wash hands before and after performing any service for the resident Keep the nurses' call system within reach of the resident Immediately notify the Nurse Supervisor/Charge Nurse of any resident leaving/missing from the facility Follow establish safety precautions in performance of all duties Keep residents' personal possessions off the floor and properly stored Keep floors dry. Report spills immediately. Take care of minor clean ups Keep excess supplies and equipment off the floor. Store in designated areas Wash wheelchairs, walkers, etc., as instructed Clean, disinfect, and return all resident care equipment to its designated storage area after each use Perform routine housekeeping duties (i.e., clean bedrails, overbed table, nightstand, etc., that relate to nursing care procedures) Before leaving work area for breaks, or at the end of the workday, store all tools, equipment, and supplies Report all hazardous conditions and equipment to the Nurse Supervisor/Charge Nurse immediately. Report all safety violations Follow established smoking regulations, Report all violations Report any communicable or infectious disease to the Director of Nursing Services/or to the Infectious Control Coordinator Report missing/illegible labels and MSDSs to your supervisor Use only the equipment you have been trained to use Operate all equipment in a safe manner Use only the equipment and supplies necessary to do the job. Do not be wasteful Report defective equipment to the Nurse Supervisor/Charge Nurse Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, an 8th grade education. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, an individual must be proficient in the Microsoft Suite products. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonge
d use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
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Hospitality Aide - FT

92020 El Cajon, California San Diego Post Acute

Posted 22 days ago

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Job Description

Permanent
Become familiar with the facility's administrative structure as introduced in the pre training orientation session Report to the charge nurse all accidents/incidents (even of an unknown source) you observe on the shift they occur. Report all changes in the resident's condition to the Nurse Supervisor/Charge Nurse as soon as practical. Answer phone (especially during mealtimes) Assist with errand of residents/staff Assist with secretarial tasks at the nursing station (making copies, filing, etc.) as requested Straighten resident closets/drawers - label resident belongings. Complete personal belonging form Maintain orderly/clean resident rooms and common areas (utility rooms, showers, resident bathrooms, day rooms, break room, etc.) Follow established policies concerning exposure to blood/body fluids Ensure that residents who are unable to call for help are checked frequently Answer call bells promptly & report needs to CNA/Nurse Make rounds assisting residents by opening/closing blinds, straightening blankets, making sure call bells are within reach, etc. Turn all medications found in the resident's room/possession over to the Nurse Supervisor/Charge Nurse Watch for and report any change in room temperature, ventilation, lighting, etc. Transport residents to & from meals/activities/outdoors/etc. Provide residents with Reality Orientations as instructed Pass linen. Make unoccupied beds. Put extra covers on beds. Use the wristband or photo card file to identify residents before serving meals, etc., as necessary Clean feeder tables, wheelchairs, bedside/over bed tables, urinals, bedpans, refrigerators, microwaves, etc. Place supplies/briefs in resident rooms/ common areas/ Unpack and stock supply room when deliveries arrive. Replace trash can liners in wastebaskets Inform the Nurse Supervisor/Charge Nurse of any changes in the resident's condition so that appropriate information can be entered into the resident's care plan. Pass snacks/trays to residents (To include passing protective clothing covers, opening milk cartons, refiling drinks, cutting food, etc.) Return trays to dietary. NEVER FEED THE RESIDENTS Assist residents with identifying food arrangements (i.e., informing residents with sight problems of food that is on his/her tray, where it is located, if it is hot/cold, etc.) Serve between meal and bedtime snacks as instructed Keep residents' water pitchers clean and filled with fresh water (on each shift), and within easy reach of resident Collect and redistribute water pitchers for weekly cleaning by dietary Check rooms for food articles (i.e., food in proper containers, unauthorized food items, etc.) Learn and be aware of code system identifying specials needs of residents Ensure the resident's room is ready for receiving the resident (i.e., bed is made, name tags up, admission kit available, etc.) Greet residents and escort them to their room Introduce resident to his/her roommate, if any, and other residents and personnel as appropriate Inventory and mark the president's personal possessions as instructed Store resident's clothing Assist residents with packing their personal possessions when they are being transferred to a new room, or when being discharged Transport residents to new rooms or to the receiving area Perform all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors Follow work assignments, and/or work schedules in completing and performing your assigned tasks Cooperate with inter departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift Report defective equipment to Nurse Supervisor/Charge Nurse Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility's policies and procedures governing accidents and incidents Maintain the confidentiality of all resident care information Ensure that you treat all residents fairly and with kindness, dignity, and respect Knock before entering the resident's room Report all grievances and complaints made by the resident to the Nurse Supervisor/Charge Nurse Report all allegations of resident abuse and/or misappropriation of resident property Honor the resident's refusal of assistance. Report such refusal to your supervisor Attend and participate in scheduled training and educational classes Attend and participate in scheduled orientation programs and activities Attend and participate in annual OSHA and CDC in service training programs for hazard communication, TB Management, and bloodborne pathogens standard Participate in appropriate in service training programs prior to performing tasks that involve potential exposure to blood/body fluids Wash hands before and after performing any service for the resident Keep the nurses' call system within reach of the resident Immediately notify the Nurse Supervisor/Charge Nurse of any resident leaving/missing from the facility Follow establish safety precautions in performance of all duties Keep residents' personal possessions off the floor and properly stored Keep floors dry. Report spills immediately. Take care of minor clean ups Keep excess supplies and equipment off the floor. Store in designated areas Wash wheelchairs, walkers, etc., as instructed Clean, disinfect, and return all resident care equipment to its designated storage area after each use Perform routine housekeeping duties (i.e., clean bedrails, overbed table, nightstand, etc., that relate to nursing care procedures) Before leaving work area for breaks, or at the end of the workday, store all tools, equipment, and supplies Report all hazardous conditions and equipment to the Nurse Supervisor/Charge Nurse immediately. Report all safety violations Follow established smoking regulations, Report all violations Report any communicable or infectious disease to the Director of Nursing Services/or to the Infectious Control Coordinator Report missing/illegible labels and MSDSs to your supervisor Use only the equipment you have been trained to use Operate all equipment in a safe manner Use only the equipment and supplies necessary to do the job. Do not be wasteful Report defective equipment to the Nurse Supervisor/Charge Nurse Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, an 8th grade education. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations To perform this job successfully, an individual must be proficient in the Microsoft Suite products. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonge
d use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
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Enterprise Architect - Retail & Hospitality

92189 San Diego Country Estates, California ServiceNow

Posted 3 days ago

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Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is seeking Enterprise Architects with extensive experience in Retail organizations to join our team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical and business leaders of our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills, innovation, and a growth mindset to help our customers understand the opportunities of the “platform of platforms” vision. We act as technical leaders for our customer's most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practices and industry standards to build customer trust and architect best-in-class solutions. While collaborating with organizations, foundations, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures, strategies, and a vision that are both written and verbal, to audiences up to and including the CIO/CTO and leaders of line of business. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners. What you get to do in this role: Engage with executives to identify pain points and opportunities to deliver on their mission and then translate them into solutions from ServiceNow. Work with a wide variety of retail organizations, colleagues, and partners to help them understand the power of the Now platform and the potential opportunities of the future of work. Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including Business Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry-specific solutions. Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels Work with architecture development methods, modeling approaches and architecture patterns for integration Interact at multiple levels within a Retail organization (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey. Provide thought leadership and collaborate with internal ServiceNow business units Identify, lead, and contribute to the creation of best practices, white papers, workshops, etc Help organizations understand how ServiceNow AI's strategy can accelerate them to value Qualifications To be successful in this role you have: An entrepreneurial mindset Delivered Digital Business Transformation leveraging the ServiceNow platform Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas Willingness to jump in and roll up their sleeves alongside customers, colleagues, and partners to get things done faster and better An ability to take complex concepts in build them into a story 10 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery-focused role A track record of success in using Human Centered Design techniques to explore the customer's current reality and set a vision for the future Expertise in designing, implementing, and managing advanced architectures in an application domain and integrating multiple systems or platforms Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, Business Architecture Guild, etc. Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc. Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions Experience presenting architecture concepts, designs, and goals to technology leaders and partners Willingness to travel to serve our customers across the Americas For positions in this location, we offer a base pay of $149,250 - $246,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. #J-18808-Ljbffr

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Clover Hospitality Onboarding Manager (LA)

92108 Mission Valley, California Fiserv

Posted today

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Job Description

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Clover Hospitality Onboarding Manager (LA)
**What does a successful Clover Hospitality POS Onboarding Manager do?**
At Clover Hospitality, a Fiserv company, we are dedicated to helping restaurants thrive in an ever-evolving industry. As a Clover Hospitality POS Onboarding Manager, you will be the face of Clover for new restaurant customers, ensuring they receive a seamless onboarding experience. Through your expertise, you will empower hospitality businesses to streamline operations, deliver exceptional guest experiences, and grow their bottom-line using Clover's all-in-one solution. You will embody our commitment to innovation, reliability, and a customer-first mindset.
**What you will do:**
+ Lead and manage the full installation of Clover POS systems, including hardware setup, networking configuration, and integration of digital tools.
+ Deliver comprehensive, in-person training for restaurant owners, managers, and staff on day-to-day system usage, workflows, and best practices.
+ Serve as a trusted partner post-implementation for 30 days, providing follow-up visits, troubleshooting, ongoing training, and support.
+ Build deep relationships with restaurant customers to understand their unique operations and business goals.
+ Collaborate with Sales reps in your region to coordinate customer outreach and align on customer success strategies.
+ Work closely with Support Teams, other Onboarding Managers, and Customer Success Managers to share knowledge and support long-term retention.
+ Assist with remote pre/post-install configuration, including menu building, settings, floor plans, and onboarding digital products.
+ Act as the voice of the customer by sharing feedback and feature requests with Product Teams.
**What you will need to have:**
+ 3+ years of experience in POS systems, Digital Restaurant Tools, and/or Payment Solutions within a restaurant or hospitality setting.
+ 3+ years of experience in leading in-person training sessions for restaurant teams.
+ 3+ years of experience troubleshooting networking, hardware, and system setup issues.
+ 3+ years of experience in building trust-based relationships with local business owners and their teams.
+ Relevant experience in a related field such as restaurant management, or equivalent military experience.
**What would be great to have:**
+ 6+ years of experience with restaurant operations and workflows, including front- and back-of-house dynamics.
+ 6+ years of experience in managing multiple installations and customer touchpoints simultaneously.
+ 6+ years of experience in managing time-to-processing and improving customer go-live timelines.
+ 6+ years of experience in leveraging data to influence customer sentiment scores and improve onboarding outcomes.
+ Cisco Certified Network Associate (CCNA) or equivalent certification in networking.
**Perks at Work:**
+ Competitive base salary and performance-based bonuses.
+ Comprehensive health, dental, and vision plans.
+ Work travel and per diem budgets.
+ 401(k) with company match and Employee Stock Purchase Plan.
+ Paid parental leave and generous time-off programs.
+ Holistic wellness initiatives and mental health resources.
+ Employee resource groups for community and support.
+ Opportunities for career growth and ongoing professional development.
+ Work with a passionate team making a real impact in the hospitality industry.
**Important information about this role:**
+ This role is field-based, requiring travel within your assigned geography (NYC, Miami, San Francisco, Los Angeles, or Chicago) to visit restaurants and support installations.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
**Salary Range**
$76,500.00 - $131,100.00
_These pay ranges apply to employees in Illinois, California and District of Columbia. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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Clover Hospitality Onboarding Manager (San Francisco)

92108 Mission Valley, California Fiserv

Posted today

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Job Description

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Clover Hospitality Onboarding Manager (San Francisco)
**What does a successful Clover Hospitality POS Onboarding Manager do?**
At Clover Hospitality, a Fiserv company, we are dedicated to helping restaurants thrive in an ever-evolving industry. As a Clover Hospitality POS Onboarding Manager, you will be the face of Clover for new restaurant customers, ensuring they receive a seamless onboarding experience. Through your expertise, you will empower hospitality businesses to streamline operations, deliver exceptional guest experiences, and grow their bottom-line using Clover's all-in-one solution. You will embody our commitment to innovation, reliability, and a customer-first mindset.
**What you will do:**
+ Lead and manage the full installation of Clover POS systems, including hardware setup, networking configuration, and integration of digital tools.
+ Deliver comprehensive, in-person training for restaurant owners, managers, and staff on day-to-day system usage, workflows, and best practices.
+ Serve as a trusted partner post-implementation for 30 days, providing follow-up visits, troubleshooting, ongoing training, and support.
+ Build deep relationships with restaurant customers to understand their unique operations and business goals.
+ Collaborate with Sales reps in your region to coordinate customer outreach and align on customer success strategies.
+ Work closely with Support Teams, other Onboarding Managers, and Customer Success Managers to share knowledge and support long-term retention.
+ Assist with remote pre/post-install configuration, including menu building, settings, floor plans, and onboarding digital products.
+ Act as the voice of the customer by sharing feedback and feature requests with Product Teams.
**What you will need to have:**
+ 3+ years of experience in POS systems, Digital Restaurant Tools, and/or Payment Solutions within a restaurant or hospitality setting.
+ 3+ years of experience in leading in-person training sessions for restaurant teams.
+ 3+ years of experience troubleshooting networking, hardware, and system setup issues.
+ 3+ years of experience in building trust-based relationships with local business owners and their teams.
+ Relevant experience in a related field such as restaurant management, or equivalent military experience.
**What would be great to have:**
+ 6+ years of experience with restaurant operations and workflows, including front- and back-of-house dynamics.
+ 6+ years of experience in managing multiple installations and customer touchpoints simultaneously.
+ 6+ years of experience in managing time-to-processing and improving customer go-live timelines.
+ 6+ years of experience in leveraging data to influence customer sentiment scores and improve onboarding outcomes.
+ Cisco Certified Network Associate (CCNA) or equivalent certification in networking.
**Perks at Work:**
+ Competitive base salary and performance-based bonuses.
+ Comprehensive health, dental, and vision plans.
+ Work travel and per diem budgets.
+ 401(k) with company match and Employee Stock Purchase Plan.
+ Paid parental leave and generous time-off programs.
+ Holistic wellness initiatives and mental health resources.
+ Employee resource groups for community and support.
+ Opportunities for career growth and ongoing professional development.
+ Work with a passionate team making a real impact in the hospitality industry.
**Important information about this role:**
+ This role is field-based, requiring travel within your assigned geography (NYC, Miami, San Francisco, Los Angeles, or Chicago) to visit restaurants and support installations.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
+ All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
**Salary Range**
$76,500.00 - $131,100.00
_These pay ranges apply to employees in Illinois, California and District of Columbia. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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About the latest Hospitality Jobs in San Diego Country Estates !

Senior Operations Manager- Hospitality Parking (San Diego)

92039 San Diego Country Estates, California Rocket Lab

Posted 1 day ago

Job Viewed

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Job Description

full time
The Company

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just drive in and drive out. We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.

The Role

The Senior Manager is a managerial position that supports the operations at assigned locations. The Senior Manager ensures that all elements of the operation, including team member performance, customer service, financials, maintenance, and safety, meet Metropolis standards.

Responsibilities

    Ensure every moment matters for our clients, resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.

    Conduct routine visits to assigned locations to ensure proper operating procedures, while working to identify all existing and potential operational problems.

    Go above and beyond when necessary to support team and clients by being responsive during off-duty hours.

    Ensure the accounts operate within the budget and make recommendations to attain the budget if unforeseen circumstances cause negative variances. Operate within proper and timely revenue protocols and follow daily deposit procedures; manage P&L (Profit and Loss Statement).

    Hire, develop, train, and supervise a diverse team of employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.

Requirements

    5+ years of management experience.

    Bachelor's degree preferred.

    Proven ability to lead and motivate team members.

    Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.

    Prior experience creating and maintaining budgets.

    Ability to communicate and work with all levels of the organization, from field employees, executive staff, building management, and customers.

    Experience using various computer applications/systems (e.g., Microsoft Office Suite).

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $110,000.00 to $120,000.00 annually. The actual base pay offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base pay is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more.

#LI-

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

#J-18808-Ljbffr
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Senior Operations Manager- Hospitality Parking (San Diego)

92127 San Diego Country Estates, California The Rundown AI, Inc.

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

full time
The Company

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just drive in and drive out. We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.

The Role

The Senior Manager is a managerial position that supports the operations at assigned locations. The Senior Manager ensures that all elements of the operation, including team member performance, customer service, financials, maintenance, and safety, meet Metropolis standards.

Responsibilities

    Ensure every moment matters for our clients, resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.

    Conduct routine visits to assigned locations to ensure proper operating procedures, while working to identify all existing and potential operational problems.

    Go above and beyond when necessary to support team and clients by being responsive during off-duty hours.

    Ensure the accounts operate within the budget and make recommendations to attain the budget if unforeseen circumstances cause negative variances. Operate within proper and timely revenue protocols and follow daily deposit procedures; manage P&L (Profit and Loss Statement).

    Hire, develop, train, and supervise a diverse team of employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.

Requirements

    5+ years of management experience.

    Bachelor's degree preferred.

    Proven ability to lead and motivate team members.

    Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.

    Prior experience creating and maintaining budgets.

    Ability to communicate and work with all levels of the organization, from field employees, executive staff, building management, and customers.

    Experience using various computer applications/systems (e.g., Microsoft Office Suite).

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $110,000.00 to $120,000.00 annually. The actual base pay offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base pay is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more.

#LI-

#J-18808-Ljbffr
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Senior Operations Manager- Hospitality Parking (San Diego)

92121 San Diego Country Estates, California Metropolis Technologies

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

full time
Senior Operations Manager- Hospitality Parking Senior Operations Manager- Hospitality Parking

2 days ago Be among the first 25 applicants

The Company
Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just drive in and drive out. We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.
The Role
The Senior Manager is a managerial position that supports the operations at assigned locations. The Senior Manager ensures that all elements of the operation, including team member performance, customer service, financials, maintenance, and safety, meet Metropolis standards.
Responsibilities



  • Ensure every moment matters for our clients, resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.


  • Conduct routine visits to assigned locations to ensure proper operating procedures, while working to identify all existing and potential operational problems.


  • Go above and beyond when necessary to support team and clients by being responsive during off-duty hours.


  • Ensure the accounts operate within the budget and make recommendations to attain the budget if unforeseen circumstances cause negative variances. Operate within proper and timely revenue protocols and follow daily deposit procedures; manage P&L (Profit and Loss Statement).


  • Hire, develop, train, and supervise a diverse team of employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.


Requirements


  • 5+ years of management experience.


  • Bachelor's degree preferred.


  • Proven ability to lead and motivate team members.


  • Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.


  • Prior experience creating and maintaining budgets.


  • Ability to communicate and work with all levels of the organization, from field employees, executive staff, building management, and customers.


  • Experience using various computer applications/systems (e.g., Microsoft Office Suite).


When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $110,000.00 to $20,000.00 annually. The actual base pay offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base pay is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more.





Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.




Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Consumer Services and Facilities Services

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