179 Hospitality jobs in Stockton
Customer Service
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Job Description
Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information.
Benefits you can count on:
- Pay rate: $17.56 per hour.
- Training Schedule: MONDAY-FRIDAY, Permanent Schedule: SUNDAY-THURSDAY
- Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
- Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
- 401(k) Profit Sharing Plan after 90 days.
- Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Customer Service Representative I:
- Maintain customer files to ensure up to date information.
- Research and respond to customer inquiries.
- Manage customer requests for assistance, information, and issue resolution.
- Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.
- Maintain regular communication with decision makers within customer organizations.
- Train customers on various business issues and applications to maximize value.
- Respond to various customer requests and needs.
- Answer inquiries by phone, email, and internet response.
- Perform other duties as needed or assigned by supervisor.
- Other duties may be assigned.
Qualifications you'll bring as a Customer Service Representative I:
- High School Diploma or GED.
- Up to 2 years of experience in a customer service role.
- Ability to type 45 wpm and perform 10-key by touch.
- Strong verbal and written communication skills, and organization and planning skills.
- Knowledge and experience with Microsoft office applications.
- Ability to prioritize pending tasks in a logical manner.
- Ability to learn quickly and retain information.
- This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Fit the following? We want you here! Teamwork oriented, organized, problem solver, detailed.
Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Primary Location: United States-California-Manteca
Work Locations: DC Manteca, 800 Mellon Ave, Manteca 95337
Business Unit: FS631
Job: Customer Service
Schedule: Full-time
Shift: 1st - Day
Employee Status: Regular
Customer Service Representative
Posted today
Job Viewed
Job Description
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties And Responsibilities- Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer needs
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer questions and/or concerns.
- Customer-focused for positive customer experience and resolution
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
- MUST RESIDE IN CALIFORNIA
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
Customer Service Representative
Posted today
Job Viewed
Job Description
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality Customer Service Representative, Customer Service, Representative
Customer Service Representative
Posted today
Job Viewed
Job Description
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties And Responsibilities
- Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
- Ability to learn and follow all customer service procedures and policies
- Strive to meet and go above personal and team target goals
- Record, organize and file customer interactions and account changes
- Able to up-sell if needed
- Able to schedule call back and appoints to resolve customer needs
Requirements
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and other communication platforms
- Basic computer skills and experience
- Able to multitask
- Excellent time management and prioritization skills
- Ability to listen actively, relay information, and answer questions and/or concerns.
- Customer-focused for positive customer experience and resolution
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
- MUST RESIDE IN CALIFORNIA
Benefits
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)
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