159 Hospitality jobs in Woodlands
Customer Service Representative
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Responsibilities of a Customer Service Representative
- Be the main point of contact of assigned customers
- Follow up regularly after closing a sale to ensure client satisfaction
- Respond promptly to customer queries and complaints to find solutions and defuse tension
- Pass on issues to account managers when needed
- Present new or additional products and services to existing customers
- Send reports on sales activity, accounts status and possible issues
Skills:
- Experience in customer service is a plus
- Strong communication and negotiation skills
- Excellent organizational and multitasking ability
- Assertiveness and confidence
- Goal-driven with ability to work under pressure
- Good problem-solving skills
Generator Supercenter - Headquarters
23123 TX-249, Tomball, TX, 77375
Customer Service Representative
Posted today
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Job Description
Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.
What You Bring To The Table:- Previous customer service or sales experience in a retail environment
- Exceptional customer service skills
- Ability to translate customer requirements into final products or services
- Assist in handling customer complaints and problems in a professional manner
- Multitasking must have the ability to simultaneously process multiple tasks
- Effective verbal and written communication skills
- Strong attention to detail
- Basic Math Skills
- Outstanding time management and organizational skills
- A high school diploma or equivalent required
- Valid driver's license and reliable transportation required.
- Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and design software
- Ability to work flexible hours.
- Some supervisory skills preferred.
- Notary Public certification may be required.
- Bi-Lingual is a plus (Spanish)
- Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
- Assists customers with their product and service need in person, through email, and by phone
- Processes customer sales through the point-of-sale system
- Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
- Opens and closes the center, cash register, and other center systems
- Assists management in maintaining, ordering, and stocking inventory
- Maintains the center consistent with established standards
- Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
- Sorts and deposits mail in private mailboxes
- Captures, complete tasks, and organizes Virtual Mail
- Assist with print jobs and printed items, i.e. copies, signs, banners, booklets, poster, vinyl stickers, cutting, collating, assembly.
- Assist in Custome t-shirt and promotional product fulfillment.
- Must be able to stand behind a sales counter for extended periods of time.
- Must be able to lift at least 50 pounds.
- Must be able to communicate clearly with customers by email, by phone, and in-person.
- May be required to operate a motor vehicle.
- Must perform all duties in a safe and efficient manner.
Compensation: $12.00 - $15.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We Invite Everyone To Apply!Customer Service Representative
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Circle K - 12325 FM 1097 Rd W (Retail Associate / Team Member) As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for safety, cleanliness, and proper working order.Hiring Immediately >>
Customer Service Representative
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Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail
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