1,777 Hotel Management jobs in the United States

Join our expanding dental practice, where cutting-edge technology meets exceptional patient care! We specialize in a variety of services, including general dentistry, pedodontics, periodontics, orthodontics, oral surgery, and more. We’re seeking a dedicated Front Office Team Member who is passionate about providing a welcoming and efficient experience for our patients.

In this full-time role, you’ll play a crucial part in our practice’s daily operations, assisting with scheduling, patient inquiries, and office administration. We value team-oriented individuals who thrive in a collaborative environment. Your adaptability and strong work ethic will be key in helping us maintain our high-quality service. 

We offer a healthy work culture filled with laughter and good music while we work. With a commitment to patient safety, we provide essential personal protective equipment and accommodate flexible lunch breaks. 

Our competitive compensation ranges from $21 to $6 per hour, depending on your experience and overall fit within our team. Additionally, you’ll enjoy a comprehensive benefits package that includes medical, dental, vision, a monthly bonus, and 401K options.

If you’re looking to be part of a supportive and dynamic team that values curiosity and learning, we would love to meet you!

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit .

SUMMARY

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

LOCATION

• Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.

• Provide exceptional customer service during every patient encounter (in person or via phone).

• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.

• Answer phones (both external and internal); assure prompt, courteous service at all times.

• Practice urgency at all times with consideration to the patients time, as well as doctors time and schedule.

• Double check insurance authorizations to ensure completion and build accurate flow sheets.

• Check out patients and collect correct payments according to procedures.

• Manage patient flow in the office and ensure communication to maximize efficiency and customer service.

• Complete daily reconciliations / close day / countdown cash drawer.

• Comply with all company policies and procedures, including HIPAA.

• General office duties and cleaning to be assigned by the manager.

QUA LIFICATIONS

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.

• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience

• Favorable result on background check as required by state

• Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required

LICENSES AND CREDENTIALS

• None

SYSTEMS A ND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (2550%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuityincluding color, depth, peripheral vision, and the ability to adjust focusis required 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application, please contact (phone removed). Please do not contact the office directly only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statu s.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

State Farm Agency, located in Dickson, TN, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude.

The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.

Responsibilities include but not limited to:

• Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
• Manage incoming calls.
• Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.

• Salary plus commission/bonus
• Paid time off
• Retirement plan match
• Valuable experience
• Growth potential/Opportunity for advancement within my office

• Must be willing to obtain Property and Casualty insurance license.
• Strong phone contact handling skills and active listening.
• Comfortable with making outbound calls.
• Genuinely excited to help customers.
• Patient, empathetic, and passionately communicative; loves to talk.
• Ability to empathize with and advocate for clients when necessary.
• Strong Problem-solving skills
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.

Job Type

Full-time

Description

This position is responsible for performing secretarial, reception, and initial patient needs assessment functions. Provides outstanding customer service and ensures a smooth patient flow process by providing services in admissions, financial counseling, billing, scheduling patients, paperwork completion, basic explanation of procedures, making of appointments, and conducts registration. Explains and obtains signatures on forms such as registration, medical history, HIPAA, Financial Agreement and Surgical/Procedure Consents. Receives referrals from physicians, obtains authorizations and calls insurance plans for verifications. At time of service is able to receipt cash and record accurately as well as enter charges and perform charge reconciliation. Answer telephone calls from external as well as internal customers with professionalism and care. Utilizes special knowledge, judgment and skills necessary to provide above average customer/patient care.

Essential Functions

• Performs registration processes, verifies insurance coverage and obtains authorization notification. Accurately documents information and performs data-entry to ensure maximum reimbursement. Obtains necessary signatures specific to patients' insurance plan. Calculates patient liability according to verification of insurance benefits. Collects deposits and co-payments. Provides financial counseling for patients and their families by explaining financial policies and providing available resources for alternative payment arrangements. Assists patients and their families with completing financial documents when appropriate.
• Serves as a liaison between the patient, billing department, and payor to enhance account receivables, resolve outstanding issues and/or patient concerns. Enters charges for services delivered (when applicable) and does daily charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily balance sheet with necessary paperwork interofficed to AUUA Billing Department. Adheres to all billing procedures including preparation of Medicare billing at the end of the month within specific timelines.
• Responsible for scheduling of patients, families, procedures, and physician appointments. Assists in scheduling routine appointments within the medical practice(s) and external practices as necessary. Assists in obtaining pre-certification, referrals, authorizations, prescriptions refills and other medical testing as necessary. Responsible for communicating test results to patient when authorized by the provider. Acts as a resource to clinician in order to provide optimal patient care.
• Optimizes patient flow by using effective customer service communication skills utilizing kindness, tact and courtesy to ensure positive patient response to service. Demonstrates proactive interpersonal communications skills when relating to internal and external customers. Uses discretion and is attentive to issues of customer confidentiality. Demonstrates skills in pro-active resolution and attempts to resolve scheduling conflicts.
• Provides support to include, answering the phones, returning phone messages, pick-up/prioritizing/distributing mail, ordering supplies/forms, coordinating/scheduling meetings, maintaining and re-stocking common areas, restrooms and lobby. Monitors inventory including disposable supplies, toner, interoffice envelopes, daily monitoring of bump list/recalls and patient tracking. Responsible for the medical records for the assigned area. Ensures medical records are pulled and ready daily. Assists obtaining needed records from hospitals, practices, and other ancillary departments. Follows guidelines and assists in developing procedures to ensure that medical records are in compliance with all state and federal laws.
• Prepares patient for exam and treatment by updating medication list, symptoms and other necessary insurance and demographic information updates. Reports condition of patient which may be indicative of changes of the patient's condition to the Team Lead or Provider. Assists providers with interpreter services and acts as a chaperon if needed.
• Maintains a log book of walk in urinalysis testing to include date/time and patient name. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed.
• Maintains a clean, functional environment including cleaning and disinfection of counters, lobby, computers, phones, break rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures through Materials Management. Follow's manufacturer's recommendations and OSHA guidelines of handling hazardous substances.

We are looking for someone reliable to fill our admin coordinator position. Person will be responsible for making follow up calls and scheduling appointments for our service department. They should be computer savy. Experience with Excel and Word is a plus. Hours are full time and flexible with weekends off.