65,874 Front Office jobs in the United States

Who We Are:

Come work through a different lens at Hyatt Place Phoenix: timeless, refined, and energetic designs featuring modern deco-desert chic rooms, custom lobby, and bar. Prime location within walking distance to an array of local attractions, Hyatt Place Phoenix brings art deco design, casual atmosphere, and practical amenities. Located in the heart of downtown, 3 blocks from the Convention Center and an array of attractions: Orpheum Theatre, Chase Field, Talking Stick Resort Arena, Phoenix Art Museum, shopping, and restaurants. At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay.

Are you ready to take your career to the next level? Apply Today!

Company Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description

Position Summary:

Responsible for assisting the Front Office Manager with the planning, organization, development and direction of the Front Desk staff to operate at the highest service standards as they relate to efficiency, professionalism, accuracy, and customer service. Builds and manages teams effectively.

What You Will Accomplish

Primary Responsibilities/Essential Functions:

1. Provides guidance and leadership to Guest Services Agents whenever necessary. Provides feedback about performance and may be involved in the evaluation process. Provides feedback to management on work related issues including those that might lead to disciplinary action. Makes assignments and distributes workload; manages day-to-day workflow. Provides subject-matter expertise to co-workers. May be assigned time keeping authority. Provides training and coaches staff.

2. Ensure Guest Services Agents consistently review expected arrivals in advance, check guests in/out of hotel according to procedures, ensure accurate guest billing, and make reservations outside of hours.

3. Ensures Guest Services Agents are adhering to all established accounting & cashiering practices including processing package adjustments, transfers, writeoffs and disputes. Runs all necessary reports and balances paperwork.

4. Receives and records vouchers, credit cards, personal checks, business checks, cash, and other forms of payment. Converts foreign currency at current posted rates.

5. Effectively deals with internal and external customers, some of whom may require a high level of patience, tact and diplomacy to defuse anger. Collects accurate information and resolves conflicts. Keeps immediate manager promptly and fully informed of any problems, potential safety issues, or unusual situations so prompt corrective action may be taken. Communicates with other departments to fulfill guest needs.

6. May provide concierge assistance by providing information about services guests may require, such as dining, recreation, entertainment, shopping, business, travel, and hotel amenities. May assist with related reservations.

7. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.

8. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior.

9. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS.

10. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.

What You Will Bring

Other Responsibilities/Supportive Functions:

1. Maintain the integrity of the room inventory and optimize room revenue when blocking or rooming guests.

2. Performs essential functions of Guest Services Agent as needed.

3. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents.

Note: This job description is not intended to be all-inclusive. Team Members may perform other related duties as required to meet the ongoing needs of the organization. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed.

Great If you have

Qualifications (relevant experience, education, and training):

1. High school diploma or general education degree (GED); or equivalent combination of education and experience.

2. Two or more years related experience and/or training.

3. Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction.

4. Must have excellent customer service/communication skills to work with guests of various social, cultural, economic and educational backgrounds for the purpose of resolving problems/complaints and providing a high level of guest satisfaction.

5. Able to use mathematics to solve problems.

6. Requires ability to use computers programmed with accounting software to record, store and analyze information.

7. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Requires attention to detail. Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation.

8. Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests.

9. Able to work independently with minimal guidance and as part of a team.

10. Completes all required training as scheduled.

11. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts.

12. Must maintain a clean and appearance and professional demeanor.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Description

Title: Front Office Assistant

Location: Huntington Beach, CA

Department: Sports Medicine

Status: Full time

Shift: Days (8hr Shift)

FOA Level 1 – 0 to 2 year of Experience Pay Range: $21.00/hr - $7.81/hr

FOA Level 2 – 2+ years of Experience Pay Range: $2 .25/hr - 29.20/hr

1,500 signing bonus available to external hires new to MHS employment, contingent upon satisfaction of employment requirements.

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability.Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

Responsible for the front office duties in support of all medical practices as assigned utilizing the five (5) Simply Better steps with every patient and team member interaction.

Essential Job Outcomes

· Ensure Pre-Arrival patient process is complete.

· Assist new patients with Patient Information Forms.

· Accurately verify patient registration data. Verify insurance eligibility prior to patient visit, collect and receipt payments accurately and follow through with all changes. Produce error-free batches which include counting and balancing in agreement with EHR.

· Maintain knowledge of insurance requirements including patient financial obligations.

· Demonstrate proficiency in computer management systems.

· Knowledge of computer scheduling functions, using proper registration protocols with all new patients, editing existing patient data, and utilizing proper visit types.

· Confirm and reschedule all appointments as directed. Reschedule any bumped appointments. Process arrived, cancelled, rescheduled, and no-show appointments per protocol.

· Answer all calls within 3 rings. Screen and direct all incoming telephone calls in an efficient and professional manner.

· Monitor lobby for prolonged patient waiting by notifying appropriate party (patient/provider/nurse) when extended waiting time occurs. Notify Management of patient issues.

· Ensure patient areas are safe, clear, and free from hazards.

· Identify improvement opportunities, implement countermeasures and escalate to appropriate management resource as needed.

· Receive, file, sort, and distribute all incoming and outgoing materials appropriately.

· Perform any additional or miscellaneous duties as requested by the management team within the scope of knowledge and ability.

· “Other duties as assigned”.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years 20 experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more. Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Qualifications

Experience

• One (1) year minimum of Front Office / Registration experience in medical office or hospital setting

• Experience working with various insurances

• Excellent customer service

Education

• High School graduate or equivalent required.

• Medical Terminology Certificate preferred.

• Current BLS for Healthcare Provider required

Description

Title: Front Office Assistant

Location: Long Beach, CA

Department: Urgent Care

Status: Per Diem

Shift: Variable, including weekdays/evenings/weekends/holidays

Pay Rate: $22.00/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

Responsible for the front office duties in support of all medical practices as assigned utilizing the five (5) Simply Better steps with every patient and team member interaction.

Essential Job Outcomes

· Ensure Pre-Arrival patient process is complete.

· Assist new patients with Patient Information Forms.

· Accurately verify patient registration data. Verify insurance eligibility prior to patient visit, collect and receipt payments accurately and follow through with all changes. Produce error-free batches which include counting and balancing in agreement with EHR.

· Maintain knowledge of insurance requirements including patient financial obligations.

· Demonstrate proficiency in computer management systems.

· Knowledge of computer scheduling functions, using proper registration protocols with all new patients, editing existing patient data, and utilizing proper visit types.

· Confirm and reschedule all appointments as directed. Reschedule any bumped appointments. Process arrived, cancelled, rescheduled, and no-show appointments per protocol.

· Answer all calls within 3 rings. Screen and direct all incoming telephone calls in an efficient and professional manner.

· Monitor lobby for prolonged patient waiting by notifying appropriate party (patient/provider/nurse) when extended waiting time occurs. Notify Management of patient issues.

· Ensure patient areas are safe, clear, and free from hazards.

· Identify improvement opportunities, implement countermeasures and escalate to appropriate management resource as needed.

· Receive, file, sort, and distribute all incoming and outgoing materials appropriately.

· Perform any additional or miscellaneous duties as requested by the management team within the scope of knowledge and ability.

· “Other duties as assigned”.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years 20 experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more. Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Qualifications

Experience

• Healthcare experience with insurance verifications preferred.

• Prior medical office experience preferred.

• Customer Service experience required.

Education

• High School graduate or equivalent required.

• Medical Terminology Certificate preferred.

• Current BLS for Healthcare Provider required

Description

Title: Front Office Assistant

Location: Westminster, CA

Department: Family Medicine

Status: Full time

Shift: Days (8hr Shift)

FOA Level 1 – 0 to 2 year of Experience Pay Range: $21.00/hr - $7.81/hr

FOA Level 2 – 2+ years of Experience Pay Range: $2 .25/hr - 29.20/hr

1,500 signing bonus available to external hires new to MHS employment, contingent upon satisfaction of employment requirements.

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

Responsible for the front office duties in support of all medical practices as assigned utilizing the five (5) Simply Better steps with every patient and team member interaction.

Essential Job Outcomes

· Ensure Pre-Arrival patient process is complete.

· Assist new patients with Patient Information Forms.

· Accurately verify patient registration data. Verify insurance eligibility prior to patient visit, collect and receipt payments accurately and follow through with all changes. Produce error-free batches which include counting and balancing in agreement with EHR.

· Maintain knowledge of insurance requirements including patient financial obligations.

· Demonstrate proficiency in computer management systems.

· Knowledge of computer scheduling functions, using proper registration protocols with all new patients, editing existing patient data, and utilizing proper visit types.

· Confirm and reschedule all appointments as directed. Reschedule any bumped appointments. Process arrived, cancelled, rescheduled, and no-show appointments per protocol.

· Answer all calls within 3 rings. Screen and direct all incoming telephone calls in an efficient and professional manner.

· Monitor lobby for prolonged patient waiting by notifying appropriate party (patient/provider/nurse) when extended waiting time occurs. Notify Management of patient issues.

· Ensure patient areas are safe, clear, and free from hazards.

· Identify improvement opportunities, implement countermeasures and escalate to appropriate management resource as needed.

· Receive, file, sort, and distribute all incoming and outgoing materials appropriately.

· Perform any additional or miscellaneous duties as requested by the management team within the scope of knowledge and ability.

· “Other duties as assigned”.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years 20 experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more. Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Qualifications

Experience

• One (1) year minimum of Customer Service in any field preferred.

• Prior medical office experience preferred.

Education

• High School graduate or equivalent required.

• Medical Terminology Certificate preferred.

• Current BLS for Healthcare Provider required

Description

Title: Front Office Assistant

Location: Lakewood, CA

Department: Family/Internal Medicine, and PEDS

Status: Full time

Shift: Days (8hr shifts)

FOA Level 1 – 0 to 2 year of Experience Pay Range: $21.00/hr - $7.81/hr

FOA Level 2 – 2+ years of Experience Pay Range: $2 .25/hr - 29.20/hr

1,500 signing bonus available to external hires new to MHS employment, contingent upon satisfaction of employment requirements.

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

Responsible for the front office duties in support of all medical practices as assigned utilizing the five (5) Simply Better steps with every patient and team member interaction.

Essential Job Outcomes

· Ensure Pre-Arrival patient process is complete.

· Assist new patients with Patient Information Forms.

· Accurately verify patient registration data. Verify insurance eligibility prior to patient visit, collect and receipt payments accurately and follow through with all changes. Produce error-free batches which include counting and balancing in agreement with EHR.

· Maintain knowledge of insurance requirements including patient financial obligations.

· Demonstrate proficiency in computer management systems.

· Knowledge of computer scheduling functions, using proper registration protocols with all new patients, editing existing patient data, and utilizing proper visit types.

· Confirm and reschedule all appointments as directed. Reschedule any bumped appointments. Process arrived, cancelled, rescheduled, and no-show appointments per protocol.

· Answer all calls within 3 rings. Screen and direct all incoming telephone calls in an efficient and professional manner.

· Monitor lobby for prolonged patient waiting by notifying appropriate party (patient/provider/nurse) when extended waiting time occurs. Notify Management of patient issues.

· Ensure patient areas are safe, clear, and free from hazards.

· Identify improvement opportunities, implement countermeasures and escalate to appropriate management resource as needed.

· Receive, file, sort, and distribute all incoming and outgoing materials appropriately.

· Perform any additional or miscellaneous duties as requested by the management team within the scope of knowledge and ability.

· “Other duties as assigned”.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years 20 experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more. Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Qualifications

Experience

• One (1) year minimum of experience in medical front office duties, including experience and understanding of health insurance.

• EPIC experience preferred.

Education

• High School graduate or equivalent required.

• Medical Terminology Certificate preferred.

• Current BLS for Healthcare Provider required

Details

Client Name
Hoag - Hoag Memorial Hospital
Job Type
Local
Offering
Non-Clinical
Profession
Professional
Specialty
Admin
Job ID
14223280
Job Title
Front Office Assistant
Weekly Pay
$1000.0

Shift Details

Shift
Days 5x8
Scheduled Hours
40

Job Order Details

Start Date
04/15/2024
End Date
07/15/2024
Duration
13 Week(s)

Client Details

Address
2995 Red Hill Ave #100
City
Costa Mesa
State
CA
Zip Code
92626

Peregrine Team is hiring for a Front Office Assistant in Costa Mesa, CA. This position is a full-time, contract to hire role with full benefits and competitive pay.

$22 - $24/hour

Job Duties:

• The Front Office Assistant performs a variety of clerical duties and front office operations in support of the patient care activities ensuring even patient flow and continuous communication within the department, referring physician offices and organization staff.
• Interacts with patients, their family members or surrogate decision makers, and the public courteously and according to established standards.
• Greets visitors and answers telephones.
• May collect Copays, close the Cash Drawer and prepare Month End deposits.
• Collects initial demographic and clinical patient information and accurately enters into the medical record.
• Compiles and prepares charts.
• Assists with coordination and execution of patient scheduling including confirmations, cancellations and rescheduling.
• Follows through with prompt communication of schedule changes to all appropriate locations and individuals including clinical staff/Supervisors.
• Maintains accurate information and utilizes various software, including department specific programs, to schedule, enter charges, find and scan documents, and accurately enter patient information.
• Ensures the patient chart has all the required paperwork prior to the patient's procedure.
• As directed by medical staff orders patient tests to be performed as needed during patient stay.
• The position may work in various Departments as needed.
• Assist clinical staff as needed with patients and family members.
• Always maintains patient confidentiality.
• Participates in the continuous quality improvement process.
• Performs other duties as assigned.

Qualifications:

• High School Graduate or equivalent education and experience - Required.
• Bachelor's degree in healthcare-related field - Preferred.
• Knowledge of Microsoft Office Suite, including Outlook, Word, Excel - Required.
• Clerical experience to include filing, calculator, and telephone skills - Required.
• Typing skills of minimum 35 WPM - Required.
• Minimum one (1) years' medical front office or equivalent administrative experience - Required.
• Working knowledge of medical terminology, anatomy - Required.
• Two years' (2) medical front office experience - Preferred.
• Experience within an acute healthcare system environment - Preferred.
• Knowledge of healthcare database systems - Preferred.
• Understanding of insurance procedures - Preferred.
• Shift: 40 hours- 5x8

Email your resume to (email protected) ASAP or apply here for consideration.