Front Office Supervisor

34478 Ocala, Florida Marriott

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**Additional Information**
**Job Number** 25096306
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard Ocala, 3712 SW 38th Avenue, Ocala, Florida, United States, 34474VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Additional Information:** This hotel is owned and operated by an independent franchisee, HVCG Ocala. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Front Office Supervisor
Lead a team of dedicated hospitality professionals in delivering exceptional guest experiences. As a Front Office Supervisor, you will play a crucial role in the hotel's day-to-day operations, ensuring seamless guest interactions and smooth front desk procedures. You'll have the opportunity to shape the guest experience while fostering a culture of excellence and innovation. If you're an experienced leader of service-oriented teams and have a knack for strategic thinking, this is your chance to make a significant impact.
Join Our Team & Lead with Hospitality
Are you passionate about creating great guest experiences? Are you a natural leader who enjoys working in a people-focused environment? We're looking for a Front Office Supervisor to help lead our front desk team and ensure every guest feels welcome from the moment they arrive.
This is a great opportunity for someone with hospitality experience ready to take the next step, or for a proven supervisor who loves coaching teams and delivering excellent service.
What You'll Do:
As Front Office Supervisor, you'll play an important role in the daily operations of the hotel - supporting both guests and team members. You'll lead by example, assist with training, and help ensure everything at the front desk runs smoothly.
Your responsibilities will include:
Leading front desk operations during your shift
Providing friendly, thoughtful service to every guest
Assisting with guest check-ins, check-outs, and reservations
Responding to guest requests and resolving concerns
Ensuring front desk processes are upheld
Cross-check guest billing for accuracy to ensure payments and charges are correctly routed in the system
Promote a positive work culture
Provide leadership, and lead by example
Coach and support front desk team members
Implement training programs
Emphasize and promote effective utilization of software and tools
Make every guest feel welcome and special
Communicate with other hotel departments to ensure seamless guest experiences
Providing shift coverage
Supporting general hotel operations as needed
What We're Looking For:
Previous hospitality or customer service experience required
Prior leadership or supervisory experience is a plus, but not required
Strong communication and problem-solving skills
A positive, team-oriented attitude
Comfortable with technology and learning hotel systems
Reliable, organized, and able to multitask in a busy environment
Flexibility to work a variety of shifts, including nights, weekends, and holidays
Physical Requirements:
Ability to stand for long periods
Ability to walk the property and occasionally lift up to 50 lbs
Comfort working both indoors and outdoors in varying conditions
Why Join Us?
Supportive and welcoming team environment
Opportunities to learn and grow your hospitality career
Training provided - we'll set you up for success
Employee discounts and hotel perks
Competitive pay
Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. Click the "Apply" button to get started.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
_This company is an equal opportunity employer._
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Front Office Associate

32158 Lady Lake, Florida RAYUS Radiology

Posted 3 days ago

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RAYUS now offers DailyPay! Work today, get paid today!

RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This position is full-time, working Monday thru Friday; 1:30 PM -10:00 PM.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(55%) Registration
  • Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
  • Answers phones and handles calls in an efficient and friendly manner
  • Fields calls appropriately for center associates
  • Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
  • Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
  • Orders office supplies as needed
  • Maintains supply of patient information sheets
  • Pushes imaging via electronic interfaces
  • Completes confirmation calls and provides preparation instructions to patient
  • Faxes reports, billing information, and medical release forms as requested
(20%) Insurance
  • Verifies patient's insurance
  • Pre-certifies all exams with patient's insurance company
  • Obtains insurance authorization
  • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
  • Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines
(20%) Scheduling
  • Arranges transportation, interpreters, and hotel accommodations for patients when appropriate
  • Enters and submits patient exam orders
  • Verifies orders match exam schedules
  • Schedules referrals and ensures proper authorizations are obtained
  • Schedules walk-in patients
  • Processes requests for image orders and CDs from referring physicians and patients
  • Maintains an up-to-date and accurate database on all current and potential referring physicians
(5%) Performs other duties as assigned

Required:
  • High school diploma or equivalent
  • Working knowledge of Microsoft Office
  • 1-2 years customer service experience
  • Proficient with using computer systems and typing
Preferred:
  • Previous medical office experience
  • Medical terminology and office background
  • Insurance knowledge
  • Bilingual


RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all
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Medical Front Office Assistant

34478 Ocala, Florida AdventHealth

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**All the benefits and perks you need for you and your family** **:**
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
**Our promise to you** **:**
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**Schedule** **:** Full Time
**Shift** :Days M-F 8-5pm
**Location** **:** 1219 S PINE AVE, Ocala, 34471
**The community youll be caring for** **:** AdventHealth Medical Group West Florida
Rollover PDO with service year increases in accrua
Comprehensive benefits package; including tuition reimbursement and matching 403b plan
Patient facing positions receiving company paid initial sets of scrubs
Company Discount programs
Growing Organization
Reimbursement for clinical position certifications
**The role youll contribute** **:**
Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.
**The value youll bring to the team** **:**
Provides back up to all front office positions; check in, check out, and medical records
Provides data and assistance to Practice Manager / Office Coordinator as required
Communicates in a cordial, professional manner with patients via phone and in person to meet the patients needs as soon as possible
Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
Maintains correspondence, including: progress notes and new patient packets
Updates referring physician database when necessary
Qualifications
**The expertise and experiences youll need to succeed** **:**
HS Diploma or equivalent combination of education and experience
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
**Category:** Patient Care
**Organization:** AdventHealth Medical Group West FL
**Schedule:** Full-time
**Shift:** 1 - Day
**Req ID:** 25025781
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
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