3 Hotels jobs in Cape May Court House
Guest Services Coordinator
08204 Cape May, New Jersey
Sun Communities
Posted 3 days ago
Job Viewed
Job Description
Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path!
OVERVIEW
Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.
JOB DUTIES
- Greet and establish rapport with guests. Field resort comments, suggestions, and complaints to the Resort Manager.
- Check guests in and out for their reservations.
- Perform general administrative duties such as answering phones, typing, copying, faxing, and filing.
- Collect and post security deposits, rent, or funds for other services.
- Complete and maintain resort records, reports, and files.
- Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
- Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
- Assist with the preparation of marketing materials.
- Other duties as assigned.
REQUIREMENTS
- Valid driver's license
- Prior administrative experience
- Strong customer service skills
- Excellent telephone skills
- Good problem-solving skills
- Professional appearance
- Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet
- RV resort office or hotel front desk experience, a plus
At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!
- Paid sick leave
- Online access to view and update personal information, review paystubs, annual W2s, and more
- Participation in company-wide SunRewards program
- Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
- Get paid daily with DailyPay
- Access to hundreds of online learning modules via Sun University
- Seasonal Now & Later Bonus
- Vacation RV site rent discounts at Sun Outdoors locations nationwide
Job Reference: 132206
At Sun, we recognize that diversity fosters innovation. Apply now to join a company with an inclusive environment where you can be yourself and thrive!
ACCESSIBILITY ASSISTANCE
If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to "Applicant Accommodation" should be included in the subject line of the email.
Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.
California Team Member Privacy Notice
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0
Temporary Guest Services Technical Support Associate
Egg Harbor Twp, New Jersey
Spencer Gifts
Posted 16 days ago
Job Viewed
Job Description
Overview
We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"
At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
One Team / One Goal
We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.
Responsibilities
The Guest Services Technical Support Temporary Associate will communicate through phone, email and live chat with our guests, other team members, store associates and internal partners to provide prompt, accurate and courteous support. This position will be responsible for documenting and reporting trends as well as processing and shipping necessary parts to our guests.
The pay range reflects the potential rate for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position.
Pay Range
$18.00 per hour
We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"
At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
One Team / One Goal
We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.
Responsibilities
The Guest Services Technical Support Temporary Associate will communicate through phone, email and live chat with our guests, other team members, store associates and internal partners to provide prompt, accurate and courteous support. This position will be responsible for documenting and reporting trends as well as processing and shipping necessary parts to our guests.
- Receives and logs support calls. Works with guests to identify the level to the problem and initiates the case resolution workflow
- May perform problem determination to identify and isolate failure point to determine troubleshooting options and/or needed parts to resolve
- Works with other partnering departments to ensure that needed enhancements and defect corrections work properly and meet guest requirements
- Assists our store associates; all field team member with ISE setup and Animatronic troubleshooting
- Resolves Animatronic and ISE support questions, issues, and failures
- Other duties as assigned
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Proficient in Microsoft Suite to include Word, Excel, and Outlook
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Ability to manage and provide support to other associates
- Technical or Mechanical experience with products preferred
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Proficient in Microsoft Suite to include Word, Excel, and Outlook
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Ability to manage and provide support to other associates
- Technical or Mechanical experience with products preferred
The pay range reflects the potential rate for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position.
Pay Range
$18.00 per hour
View Now
1
Temporary Guest Services Technical Support Associate
Egg Harbor Twp, New Jersey
Spencer Gifts
Posted today
Job Viewed
Job Description
Overview
We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"
At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
One Team / One Goal
We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.
Responsibilities
The Guest Services Technical Support Temporary Associate will communicate through phone, email and live chat with our guests, other team members, store associates and internal partners to provide prompt, accurate and courteous support. This position will be responsible for documenting and reporting trends as well as processing and shipping necessary parts to our guests.
The pay range reflects the potential rate for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position.
Pay Range
$18.00 per hour
We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"
At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.
One Team / One Goal
We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.
Responsibilities
The Guest Services Technical Support Temporary Associate will communicate through phone, email and live chat with our guests, other team members, store associates and internal partners to provide prompt, accurate and courteous support. This position will be responsible for documenting and reporting trends as well as processing and shipping necessary parts to our guests.
- Receives and logs support calls. Works with guests to identify the level to the problem and initiates the case resolution workflow
- May perform problem determination to identify and isolate failure point to determine troubleshooting options and/or needed parts to resolve
- Works with other partnering departments to ensure that needed enhancements and defect corrections work properly and meet guest requirements
- Assists our store associates; all field team member with ISE setup and Animatronic troubleshooting
- Resolves Animatronic and ISE support questions, issues, and failures
- Other duties as assigned
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Proficient in Microsoft Suite to include Word, Excel, and Outlook
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Ability to manage and provide support to other associates
- Technical or Mechanical experience with products preferred
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Proficient in Microsoft Suite to include Word, Excel, and Outlook
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Ability to manage and provide support to other associates
- Technical or Mechanical experience with products preferred
The pay range reflects the potential rate for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position.
Pay Range
$18.00 per hour
View Now
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