253 Instructional jobs in the United States
Instructional Products - Instructional Designer

Posted today
Job Viewed
Job Description
**Cupertino, California, United States**
**Software and Services**
**Summary**
Posted: **Mar 23, 2025**
Role Number: **200563322**
Apple's Instructional Products team is passionate about helping people discover what's possible with their Apple products - and answering their questions about them. We create the Tips app, user guides, and other instructional content for end users. In this role, you'll collaborate with team members to design and write easy-to-find, clear, beautiful content that supports users in getting the most out of their Apple products.
**Description**
Apple's Instructional Products team is seeking an Instructional Designer to develop dynamic customer-facing materials for software, hardware, and services products.
You:
- Love words and language, and have strong opinions about style, grammar, tone, and voice.
- Are incredibly thorough, and can quickly spot errors and inconsistencies.
- Are extremely organized, and can keep track of key details.
- Can handle multiple projects simultaneously, shift gears on a dime when priorities change, and meet aggressive deadlines.
- Learn new processes and tools quickly.
- Can visualize and prototype compelling alternatives for presenting instructional information.
- Enjoy researching an issue and developing innovative solutions.
- Love collaborating with team members who work in other roles (designers, editors, engineers, marketers), and are happy to iterate on a piece to the point of perfection.
- Can write clear and engaging content for a variety of formats, and tailor your writing style as needed for different deliverables and audiences.
**Minimum Qualifications**
+ Exceptional writing skills-including the ability to distill complex topics and procedures into simple and friendly language.
+ Ability to quickly learn a variety of tools required for creating and debugging deliverables.
+ Outstanding written and verbal communication skills.
+ Strong time management, organizational, and project management skills.
+ Flexibility and resourcefulness to manage changing business requirements, projects, and resources, adapting accordingly and positively.
+ Four years' experience creating end-user instructional materials, or equivalent experience.
**Preferred Qualifications**
+ Experience working with software engineers, UX and graphic designers, and project managers.
+ Experience balancing multiple projects simultaneously and meeting aggressive timelines.
+ Experience in information design, user experience design, data analysis, usability testing, human interface design, and/or prototyping.
**Pay & Benefits**
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $141,800 and $258,600, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. ( Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant ( .
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant ( .
Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.
Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program ( .
Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .
Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .
Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Instructional Designer
Posted 1 day ago
Job Viewed
Job Description
Instructional Designer
San Francisco Bay University
Category: Staff
Type: Full Time
Min. Experience: Some Experience
Salary: $75,000 - $10,000
About San Francisco Bay University:
San Francisco Bay University (SFBU), a nonprofit, WASC-accredited, university situated in the heart of Silicon Valley in Fremont, California, seeks an innovative and experienced Instructional Designer. SFBU's mission is to offer inclusive, innovative, and inspirational education for lifelong careers and our vision is to set the standard as a national model of higher education in service of the common good.
At SFBU, students come first. We prioritize students' needs by fostering personal engagement among students, faculty, and staff. We are committed to providing affordable quality education with a deep commitment to diversity, equity, inclusion, and social justice.
We encourage you to learn more about SFBU by reviewing our strategic plan at .
Position Overview: San Francisco Bay University is seeking a dynamic and dedicated Instructional Designer to develop and support the design of remote educational offerings to international students still residing in their country of origin. This position ensures high quality course materials are created and that courses are consistent in look, feel, design, and user experience in order fulfill their objectives and provide a quality student experience. This is accomplished through the application of evidence-based pedagogy, knowledge of educational technology tools and systems, infusion of high-impact asynchronous course design principles, and effective implementation of project management practices. This is a full-time, 12-month contract, renewable contingent upon performance review. The hybrid position is located on-campus in Fremont, CA with periodic remote work possible.
Responsibilities:
•Play a key role as SFBU delivers innovative, high-quality, student-centric education through 4+0, 3+1, and dual-degree programming that combines academic expertise with real-world applications.
•In conjunction with the Chief Learning Officer, AI Strategist, and other staff in the SFBU Center for Empowerment and Pedagogical Innovation (CEPI), support faculty training and pedagogical integration of new and emerging instructional technologies.
•Design and develop asynchronous courses in Business Administration, Computer Science and General Education that align with program and course level learning outcomes.
•n coordination with SFBU faculty, develop course and module level objectives, assessments, course content and learning activities for 8-week asynchronous courses.
•Execute comprehensive quality assurance processes to ensure all course elements function correctly before deployment.
•Apply instructional design theories and best practices, such Universal Design for Learning (UDL), Bloom's Taxonomy, or Backward Design in all courses.
•Ensure the incorporation of design elements for accessibility and inclusivity, such as using American with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) standards.
•Design courses focused on learner engagement containing interactive elements that support active learning by creating interactive and engaging learning experiences, such as discussions, case studies, simulations, and adaptive learning to foster deeper learning in an asynchronous environment.
•Identify learning resources and map them to course or program objectives and competencies in collaboration with SFBU's leading-edge pedagogical practices.
•Manage projects by coordinating meetings, activities, and reporting with SFBU colleagues, faculty, and other external stakeholders to ensure deadlines and milestones are met and projects remain on track.
•Conduct quality assurance reviews on courses and implement revisions.
•Develop and revise curricular materials, including competency statements, learning objectives, and other relevant documentation.
•Review learning resources and assessments to ensure proper alignment to the intended objectives and facilitate agreement for necessary changes.
•Identify relevant tools and software that enable SFBU to deliver planful pedagogical experiences that align with the university's educational strategy.
•Gather and analyze real-time and post-course feedback, student performance data, in an effort to inform continuous improvement efforts.
•Other responsibilities as assigned.
Required Qualifications:
•Bachelor's degree in Education/Instructional Design/Technology or 3-5 years of relevant experience in higher education instructional design.
•Ability to facilitate and present instructional materials; effectively communicate technical information to a nontechnical audience; and establish cooperative working relationships.
•Demonstrated understanding of educational pedagogy, particularly in relation to online asynchronous teaching and learning.
•Ability to analyze and solve problems with innovative, creative solutions.
•Proven track record of implementing innovative learning solutions in higher education.
•Adaptable to work in a changing, fast-paced environment and produce a high volume of work within established deadlines.
•Must have a general understanding of web-based learning management systems.
•Commitment to diversity, equity, and inclusion in education and practice.
Preferred Qualifications:
•Experience with Canvas
•Masters degree in related field of study.
Salary Range: $75,000- $110,000/ year,depending on experience. 12-m nth contract renewable contingent upon performance review.
This position description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.
Application Materials:
Interested candidates must submit the following application materials:
• A cover letter detailing your qualifications for this position and alignment with our mission and core values ( ).
• Curriculum vitae.
• Contact information for three professional references.
• Applications will be reviewed immediately and continue until the position is filled.
San Francisco Bay University is committed to diversity, equity, and inclusion, and we welcome applications from individuals of all backgrounds. We encourage candidates who will contribute to our mission of fostering a diverse and inclusive educational environment to apply.
SFBU is an Equal Opportunity / Affirmative Action Employer: SFBU is committed to providing equal employment opportunities for all employees and applicants for employment. SFBU does not discriminate in employment opportunities or practices based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other characteristic protected by law.
In accordance with federal and state disability laws, San Francisco Bay University provides reasonable accommodations to applicants with disabilities. If you require assistance during the application or interview process, please contact SFBU Human Resources at mailto: .
To apply, please visit:
Instructional Designer

Posted today
Job Viewed
Job Description
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.
**That's Nice, But What's the Job?**
Job Description
In short, the Instructional Designer develops strategic learning solutions that effectively deliver quality content to employees leveraging creative and audience-appropriate formats. These comprehensive solutions prove a transfer of knowledge to a variety of learners, achieve desired business outcomes, and maximize efficiencies. In addition, you will help our Employee Experience/Organizational Development Teams play a key role in promoting a learning and development culture which inspires all employees to be on the path to career ownership!
**In long, our Instructional Designer is responsible for:**
+ Producing thoughtful and comprehensive learning solutions which connect the strategic business need with innovative design techniques and effective assessment methods.
+ Creating highly engaging and outcomes-based training programs which integrate instructor-led, practical, and technology-based learning opportunities to ensure a transfer of knowledge.
+ Constructing diverse and progressive content, courses, learning paths and curriculums for employees spanning all levels of the organization with varying needs.
+ Staying ahead of and applying best practices and timely research in learning theories and instructional design methodologies.
+ Effectively integrating and driving company branding, values, and culture into learning content, messaging, format, and delivery.
+ Establishing effective working relationships with key business partners to identify, influence, and assess training and developmental needs and trends.
+ Partnering with stakeholders regarding effective strategies for learning implementation, assessment, and execution.
+ Translating business needs into actionable learning solutions which achieve measurable organizational and site-specific business goals.
+ Performing other related duties, as required, and assigned.
**So What Kind of Folks Are We Looking for?**
+ **Organization and time management skills in spades.** You'll be handling multiple projects and deadlines that will require you to prioritize then re-prioritize. then. re-prioritize again.
+ **Excellent verbal and written communication skills.** The ability to talk and write with confidence, charisma and competence for a wide variety of audiences, including management.
+ **A mind for the details.** Okay we know "detail-oriented" is on about every job description - but we really mean it!
+ **Agile in a fast-past environment.** We move, and we move quickly. Thriving in an environment that never stops, is a must.
+ **Plays well with others.** You will be working in a high-functioning team environment. We work together in order to win together.
+ **Works well in a time crunch.** There will be multiple time sensitive requirements, and you'll need the ability to meet deliverable due dates.
**The Specifics.**
+ Bachelor's Degree required
+ 1+ years proven experience using Articulate 360 (Rise, Storyline)
+ 1+ years of professional experience as an Instructional Designer, with strong e-learning background
+ Proficient Microsoft Office Suite skills (e.g., Office 365).
+ Experience using Adobe Creative tools highly preferred
**Nice to Haves.**
+ Ability to leverage the capabilities of a learning management system. Cornerstone On Demand experience is a plus!
+ Experience creating and implementing Management and Leadership Development programs.
**So What About the Perks? Perks matter**
+ **We** **take a hybrid work approach,** finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.
+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
+ **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
+ **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
+ **Gratitude is Green.** We offer competitive pay across the organization, because, well. money matters!
+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
+ **Give Us a Reason (or not), and We'll Celebrate.** Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other's company outside of day-to-day work.
+ **Smart-Casual Dress.** Come dressed in jeans (you'll fit right in with the rest of us).
+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too.vacation time is available - the more you work, the more you earn!
**Anything Else? Absolutely.**
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
Instructional Designer

Posted 1 day ago
Job Viewed
Job Description
**Design. Disrupt. Repeat.**
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence.
**Steampunk** is the explosive collision of human-centered design and traditional government contracting. We are an employee-owned company with a startup mindset and time-tested approaches tailored for the federal government. We're passionate about creating solutions that are impactful, practical, and scalable while meeting our clients' ever-changing needs. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone. We believe that while good design makes for a good product, human-centered design makes for an excellent one.
**Contributions**
As an **Instructional Designer** , you will be responsible for developing and implementing a comprehensive onboarding and training programin support of our Federal client. You will work as part of a cross-functional team-including designers and technical experts-engaging with stakeholders and end-users to develop an effective approach and ensure adoption ofnew systems and processes.
**Responsibilities:**
+ Outline and understand end users to create training appropriate to meet their diverse needs
+ Analyze existing training materials and business processes to identify learning gaps/needs and opportunities for improvement
+ Research appropriate learning content and coordinate with Subject Matter Experts to structure learning paths
+ Develop interactive and engaging training materials using a variety of modalities (videos, user guides, gamified learning, etc.) with learner theories in mind (ADDIE, Bloom's, SAM, etc.) to create dynamic learning experiences
+ Determine utilization of knowledge checks and compliance tracking
+ Lead the training development and delivery
+ Establish metrics and measure user adoption
+ Facilitate learning management system administration, usage, and develop feedback loop for enhancement
+ Consider long-term governance for sustaining training programs and materials
**Qualifications**
+ Ability to obtain a U.S. government Public Trust Security Clearance
+ 4+ years of experience in Education, Training, HR, or related field
+ Thorough knowledge of the full training life cycle and demonstrated ability to develop and implement
+ Knowledge of contemporary learning management software platforms
+ Experience with traditional and modern training methods, tools, and techniques
+ Ability to convey complex information in a way that people understand
+ Experience collaborating within a multi-disciplinary delivery team including UX/UI designers, technologists, data scientists, engineers, solution architects, and change managers
+ A collaborative nature with excellent written communication and presentation skills
+ Familiarity with Design Thinking and a natural curiosity for solving problems coupled with strong analytical skills
+ Experience working in a project-based environment
+ Proficiency in MS Office and in database software
+ Bachelor's degree and 7+ total years of experience or equivalent experience in Training and Instructional Design and education
+ Must be able to travel across US (10%)
**Bonus Points**
+ Previous work experience in or with the federal government
+ Previous work experience as a consultant
+ Experience working with Salesforce
**About** **steampunk**
**Identity Statement**
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $75,000 to $140,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk's total compensation package for employees. Learn more about additional Steampunk benefits here.
Steampunk is a **Change Agent** in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our **Human-Centered delivery methodology** , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an **employee owned company** , we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit .
_We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program._
Refer a Friend ( help finding the right job?**
We can recommend jobs specifically for you!
**Job Location** _US-VA-McLean_
**Posted Date** _2 months ago_ _(5/30/2025 2:30 PM)_
**_Job ID_** _6472_
**_Clearance Requirement_** _Public Trust_
Instructional Designer

Posted 1 day ago
Job Viewed
Job Description
**Design. Disrupt. Repeat.**
Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. **Steampunk** is the explosive collision of human-centered design and traditional government contracting. We are an employee-owned company with a startup mindset and time-tested approaches tailored for the federal government. We're passionate about creating solutions that are impactful, practical, and scalable while meeting our clients' ever-changing needs. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone. We believe that while good design makes for a good product, human-centered design makes for an excellent one.
**Contributions**
As an **Instructional Designer** , you will be responsible for developing and implementing a comprehensive onboarding and training programin support of our Federal client. You will work as part of a cross-functional team-including designers and technical experts-engaging with stakeholders and end-users to develop an effective approach and ensure adoption ofnew systems and processes.
**Responsibilities:**
+ Outline and understand end users to create training appropriate to meet their diverse needs
+ Analyze existing training materials and business processes to identify learning gaps/needs and opportunities for improvement
+ Research appropriate learning content and coordinate with Subject Matter Experts to structure learning paths
+ Develop interactive and engaging training materials using a variety of modalities (videos, user guides, gamified learning, etc.) with learner theories in mind (ADDIE, Bloom's, SAM, etc.) to create dynamic learning experiences
+ Determine utilization of knowledge checks and compliance tracking
+ Lead the training development and delivery
+ Establish metrics and measure user adoption
+ Facilitate learning management system administration, usage, and develop feedback loop for enhancement
+ Consider long-term governance for sustaining training programs and materials
**Qualifications**
+ Ability to obtain a U.S. government Public Trust Security Clearance
+ 4+ years of experience in Education, Training, HR, or related field
+ Thorough knowledge of the full training life cycle and demonstrated ability to develop and implement
+ Knowledge of contemporary learning management software platforms
+ Experience with traditional and modern training methods, tools, and techniques
+ Ability to convey complex information in a way that people understand
+ Experience collaborating within a multi-disciplinary delivery team including UX/UI designers, technologists, data scientists, engineers, solution architects, and change managers
+ A collaborative nature with excellent written communication and presentation skills
+ Familiarity with Design Thinking and a natural curiosity for solving problems coupled with strong analytical skills
+ Experience working in a project-based environment
+ Proficiency in MS Office and in database software
+ Bachelor's degree and 7+ total years of experience or equivalent experience in Training and Instructional Design and education
+ Must be able to travel across US (10%)
**Bonus Points**
+ Previous work experience in or with the federal government
+ Previous work experience as a consultant
+ Experience working with Salesforce
**About** **steampunk**
**Identity Statement**
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $75,000 to $140,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk's total compensation package for employees. Learn more about additional Steampunk benefits here.
Steampunk is a **Change Agent** in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our **Human-Centered delivery methodology** , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an **employee owned company** , we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit .
_We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program._
Refer a Friend ( help finding the right job?**
We can recommend jobs specifically for you!
**Job Location** _US-VA-McLean_
**Posted Date** _1 week ago_ _(7/8/2025 3:48 PM)_
**_Job ID_** _5917_
**_Clearance Requirement_** _Public Trust_
Instructional Designer
Posted 2 days ago
Job Viewed
Job Description
Insight Global is looking for an Instructional Designer to join the team of an Austin based semiconductor company. The ideal candidate will have a strong background in adult learning theory, technical development, and program management. This role requires immediate availability and will involve a hybrid work schedule. We are looking for a dedicated professional who can manage complexity, work in detail, and deliver high-quality learning solutions. If you meet the qualifications and are ready to make an impact, we encourage you to apply.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
- 5 to 8 years of experience in instructional design and technical development.
- Detail-oriented with strong data management skills.
- Hands-on experience in building curriculum frameworks and learning paths.
- Technical background with a pivot into L&D or relevant industry experience in semi or software companies.
- Expertise in adult learning theory.
- Ability to design tagging structures within LMS. - Familiarity with Workday LMS, including configuration and transformation experience.
- Experience in facilitation and live training. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Instructional Designer
Posted 2 days ago
Job Viewed
Job Description
**Job Summary:**
As a learning and development professional applying for this position, you will work within a team of other instructional designers and learning specialists to support the creation and enhancement of engaging learning experiences across technical and non-technical teams, primarily within a customer support or contact center environment supporting multiple sites in different regions.
The ideal candidate will have between 3+ years of experience in instructional design and eLearning development, with a focus on analyzing learner needs, designing and developing fully virtual eLearning and curricula, as well as methods for evaluating training effectiveness.
The ideal candidate will also work with subject matter experts (SMEs), cross-functional teams, and leadership to ensure learning solutions align with business goals. Project management skills are essential to this role, along with the ability to work independently or in teams. Familiarity with Power BI, Power Automate, and AI-enhanced tools like Storyline, Vyond, or Copilot is a plus.
**Essential Duties/Responsibilities:**
+ Ability to apply instructional design principles and adult learning theories, such as ADDIE, SAM, BLOOMS, and others, to produce interactive, innovative, and accessible learning experiences.
+ Design and develop engaging, learner-centered training content using tools such as Articulate Storyline, Rise, Vyond, Adobe Creative Suite, and other instructional design applications when necessary.
+ Having working knowledge of using xAPI, various SCORM profiles, and cmi5 to create engaging eLearning content.
+ Create a variety of content types, including microlearning modules, large-scale curricula, one-shot eLearning courses, product training, traditional classroom learning, and blended learning experiences.
+ Conduct needs assessments and performance gap analyses to define learning objectives and recommend appropriate instructional strategies.
+ Collaborate with managers and subject matter experts (SMEs) to translate sometimes complex information into clear, effective learning materials such as job aids, eLearning modules, and hybrid training solutions.
+ Use available tools and technologies to enhance content with graphics, animations, videos, and simulations that support diverse learning styles.
+ Evaluate the effectiveness of training programs using learner feedback, performance data, and instructional metrics; and revise content and future development as needed to improve outcomes.
+ Stay current with industry trends such as gamification, microlearning, AI in learning and development, and virtual training platforms, and integrate these innovations into learning solutions.
+ Design and implement assessments, tutorials, job aids, and social learning strategies to reinforce knowledge retention and application.
+ Function as an LMS administrator when necessary and manage and maintain content within a Learning Management System (LMS), including course uploads, assignments, user management, and reporting.
+ Utilize project management methodologies to plan, execute, and deliver learning projects on time and within scope, while identifying and mitigating risks.
+ Deliver "train-the-trainer" sessions and facilitate in-person or virtual training as needed.
+ Build and maintain internal learning sites and learner dashboards using SharePoint to centralize access to training resources and track learner engagement.
+ Having work knowledge on how to use Power BI or Power Automate to create dashboards, automated flows to aid the learning experience, and visual reporting to analyze training effectiveness, learner progress, and business impact of learning programs.
**Working Conditions:**
· Occasionally requires lifting as appropriate to perform duties and responsibilities.
· Fast-paced, Retail Call Center environment.
· Much of the work of this position is performed on a personal computer in a seated position.
· Ability to travel to work locations to support training projects/curriculum development when needed.
· Weekend work, extended hours, and flexible work schedules may be required.
**Minimum Requirements:**
· A bachelor's degree in Instructional Design, e-Learning, or a related field, such as Education, is preferred, or a specified equivalent number of years of experience.
· Minimum 3 years of professional work experience in a Learning and development or instructional design role, with an applicable degree or certification, or 4+ years of professional work experience without a degree.
· Demonstrated history in designing, building, and deploying eLearning modules using software like Articulate Storyline, Vyond, and other L&D-related applications.
_NOTE: If a candidate does not meet these requirements, Success Factors will automatically disqualify the candidate._
**Preferred Qualifications:**
· Candidate should have comprehensive knowledge of current instructional theories and principles, including the ADDIE model, the SAM model, and Bloom's Taxonomy, applicable to both eLearning content and instructor-led learning programs.
· Knowledge of using xAPI, cmi5 and JavaScript within Articulate Storyline and other tools
· Excellent computer skills, including all MS Office applications.
· Above average proficiency in Articulate Storyline 360 suite, Vyond Studio, Adobe Creative Suite, and a good understanding of sound editing software is required.
**Additional Knowledge, Skills, and Abilities:**
· Certifications in Training, Curriculum Developer, or Instructional Design are a plus, but not required.
· High level of honesty and integrity with a strong work ethic
· Excellent communication skills, both written and verbal
· Able to manage multiple tasks simultaneously.
· Ability to thrive in both collaborative team settings and independent work environments.
· Experience utilizing Kirkpatrick's 4-Level Assessment for training curricula.
**Physical Requirements:**
· Occasionally requires lifting as appropriate to perform duties and responsibilities.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
Be The First To Know
About the latest Instructional Jobs in United States !