2,767 Insurance Specialist jobs in the United States

Insurance Specialist

Michigan, North Dakota TPI Global Solutions

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Job Description

Senior Insurance Service Professional – The Hanover Insurance Group

Full-time opportunity.

THIS IS A FULLY REMOTE ROLE.


What's in it For You?

Career Development: Average 4-6 months temp to hire employment; robust training and development, on-the-job experiences, personalized coaching and ongoing mentorship

Pay Rate: $ /hour; Salary increases at point of conversion to The Hanover.

Schedule: Team members work scheduled shift Monday through Friday and a rotating Saturday (9:00 AM to 5:00 PM).

Benefits: Yes, TPI offers major medical insurance, dental, vision and 401k.


Job summary:

As a member of the Customer Service Center team, you will work with independent insurance agents and their customers to create an outstanding service experience. By joining the team, you can expect to take part in a comprehensive training program that will prepare you for success. You will learn our client's service philosophy and receive system and skills training that will position you for career growth within the Personal Lines organization.


This role is responsible for providing consultative service to customers while also educating and offering personal lines P&C products in order to ensure the customer’s insurance protection. Successful candidates MUST have an active Property and Casualty license or PL (Personal Lines) Producer License. Also, candidates must have the ability to perform multiple tasks, including answering simple to complex customer inquiries, effectively resolving escalated and/or complicated customer concerns, process policy and billing changes, research and communicate underwriting guidelines and coverage requirements to agents and insureds.


What you'll be doing:

  • Ability to handle all calls and make appropriate decisions or take appropriate action with minimal assistance needed from other team members or departments.
  • Counsels, educates and provides accurate insurance advice through research and resolving problems. Accurately relay information and make simple to very complex and involved decisions regarding coverages and rates using established underwriting guidelines, procedures and philosophy for multiple states.
  • Ability to interpret and verify coverages and data.
  • Must use established guidelines and techniques such as timeliness, quality and effectiveness to respond to all inquiries.
  • Recommend and secure additional or increased coverage within specified carrier guidelines. Provide insurance quotes to policyholders as required. Full account review and advocacy
  • discussion is required on all calls to ensure protection of customers. Further discussion of additional lines of business protection will be connected to our Sales team counterparts for final binding.
  • Review incoming written correspondence, request additional details when needed and draft written communications in response to service requests received from customers
  • Process policy change and policy issuance transactions online, received through various channels within specified guidelines; makes policy payment plan changes as necessary with minimal assistance Responsible to follow through on all billing adjustments and changes to achieve customer (agent or insured) satisfaction.
  • We are available for our customers Monday through Friday from 7:00 AM to 9:30 PM Eastern time and on Saturdays from 9:00 AM to 5:00 PM. Team members work scheduled shift Monday through Friday and a rotating Saturday.


What you need to have :

  • Bachelor's Degree preferred or equivalent experience
  • 2+ years of experience in a Personal Lines and or P&C industry role, call center experience strongly preferred. Remote work experience preferred
  • Must possess a Property & Casualty License or PL Producer License
  • To work remotely, hardwired Ethernet connections speeds of 10 mbps upload and 50 mbps download are required
  • Possess strong customer service skills and behaviors
  • Experience in offering and closing on needs-based coverage and line of business opportunities
  • Effective in cultivating strong business relationships through a clear focus on internal and external customers
  • Able to overcome obstacles, to be flexible and find common ground for a resolution
  • Exhibits, positive attitude and patience when communicating with customers
  • Makes decisions in an informed, confident and timely manner
  • Strong organizational and time management skills
  • Demonstrates strong written and verbal communication skills and overall an effective communicator that can effectively influence and persuade others
  • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner
  • Easily adapts to new or different changing situations, requirements or priorities
  • Cultivates an environment of teamwork and collaboration
  • Proficient with virtual technology and troubleshooting voice and computer system challenges (i.e. Avaya, NICE, POS systems)
  • Ability to work under minimal supervision
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Insurance Specialist

37247 Nashville, Tennessee Bankers Life

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Job Description

Bankers Life®, one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Professionals. We offer award-winning training, access to mentors, and a workday that can be built around your lifestyle and an opportunity to advance your career within a leadership role.


As an Insurance Professional, you will:


  • Build a client base by growing relationships with your network and providing guidance
  • Gain expertise through sponsored coursework and proprietary agent development training
  • Guide clients through important financial decisions using the latest software and our expansive product portfolio
  • Own your career by utilizing company sponsored leadership development programs to increase your potential for advancement to our mid or upper-level management roles
  • Build manage, and lead teams of Insurance Professionals


What makes a great Insurance Professional?


  • Strong relationship building and communication skills
  • Self-motivation to network and prospect for new clients, while demonstrating strong time management skills
  • A competitive and entrepreneurial spirit to achieve success both for yourself and others
  • The ability to present complicated concepts effectively


What we offer:


  • Highly competitive commission structure designed to grow with you
  • Passive income opportunities and bonus programs
  • Fully paid study programs for insurance licensing, SIE, Series 6, Series 63, CFP®
  • Award-winning training - Bankers Life has been named as a Training Apex Award Winner for the twelfth consecutive year
  • Flexible in-office schedules once you complete your agent training
  • Progressive advancement opportunities
  • Retirement savings program and more



Bankers Life®, a subsidiary of CNO Financial, is a Fortune 500 company with a strong commitment to diversity and inclusion. We value an inclusive and belonging environment where everyone's different viewpoints bring new successes! Please visit our career site to learn more about our mission:

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Insurance Specialist

33126 Flagami, Florida Adecco US, Inc.

Posted 1 day ago

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Job Description

Are you ready to join a global provider of risk management products and services? If so and you have mailroom experience, look no further and apply below.
Adecco is currently assisting one of its clients in their search for a **Insurance Specialist working remotely!**
Pay rate: $ 16.50/hr
Shift availability: Mon - Sun, must have open availability 6a-9p ET
The Insurance Specialist role requires someone with a passion for delivering exceptional service in a fast-paced, high-volume environment. This is not your typical call center role-our Insurance Specialists are empowered problem-solvers who thrive on helping customers navigate their insurance needs with confidence and care.
**For instant consideration for this role, click on Apply Now**
Our ideal candidate must have/must be able to:
+ Handle 70-100 inbound calls daily from policyholders and clients, providing expert guidance and support in English
+ Deliver exceptional customer service by resolving inquiries related to policies, billing, endorsements, and claims with professionalism and empathy
+ Process and issue insurance documents, including policies, certificates, endorsements, and cancellations
+ Investigate and resolve premium discrepancies, system issues, and process errors with accuracy and efficiency
+ Navigate multiple systems and software platforms simultaneously while maintaining a high level of service
+ Collaborate with internal departments and external clients to ensure seamless service delivery
Education/Certification Requirements:
+ High School Diploma or GED
Experience requirements:
- 6 - 12+ months of experience in customer service or call center within the **insurance industry**
- Ability to handle high call volumes
- Strong multitask skills and ability to work independently
- Proficient with MS Office Suite and ability to learn new systems quickly
- Excellent communication skills
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in an **Insurance Specialist working remotely apply** NOW for instant consideration!
**Pay Details:** $16.50 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Insurance Specialist

90006 Los Angeles, California City National Bank

Posted 1 day ago

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Job Description

*INSURANCE SPECIALIST*
WHAT IS THE OPPORTUNITY?
The Insurance Specialist will be responsible for managing and coordinating all insurance-related functions for the bank's commercial clients. This role involves evaluating insurance requirements, ensuring compliance with regulations and bank policies, and supporting clients in obtaining appropriate coverage for their financial lending activities.
WHAT WILL YOU DO?
* Evaluate and verify insurance policies for commercial loan clients to ensure adequate coverage and compliance with bank requirements.
* Act as a liaison between the bank, clients, and insurance agencies to resolve coverage issues and obtain necessary documentation.
* Ensure all insurance documents meet regulatory, legal, and bank-specific compliance standards.
* Provide guidance to commercial banking clients regarding insurance needs related to loan agreements, including flood, property, liability, and business interruption insurance.
* Collaborate with Relationship Managers and Loan Officers to support client onboarding and ongoing portfolio reviews.
* Evaluate and verify insurance policies for commercial loan clients to ensure adequate coverage and compliance with bank requirements.
* Act as a liaison between the bank, clients, and insurance agencies to resolve coverage issues and obtain necessary documentation.
* Ensure all insurance documents meet regulatory, legal, and bank-specific compliance standards.
* Provide guidance to commercial banking clients regarding insurance needs related to loan agreements, including flood, property, liability, and business interruption insurance.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 3-5 years experience in Commercial Banking, insurance or risk management, preferably in a financial institution setting.
* Previous client-facing roles is preferred.
*Additional Qualifications*
* Project Management skills, ability to prioritize tasks and adapt to changing priorities
* Organizational and time management skills
* Recommended experience: Prior closing experience, credit experience or understanding of experience
* Understanding of bank policies and procedures relating to the satisfaction of Insurance conditions, documents, and services
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
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Insurance Specialist

90006 Los Angeles, California City National Bank

Posted 1 day ago

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Job Description

*INSURANCE SPECIALIST*
*WHAT IS THE OPPORTUNITY?*
The Insurance Specialist will be responsible for managing and coordinating all insurance-related functions for the bank's commercial clients. This role involves evaluating insurance requirements, ensuring compliance with regulations and bank policies, and supporting clients in obtaining appropriate coverage for their financial lending activities.
*WHAT WILL YOU DO?*
* Evaluate and verify insurance policies for commercial loan clients to ensure adequate coverage and compliance with bank requirements.
* Act as a liaison between the bank, clients, and insurance agencies to resolve coverage issues and obtain necessary documentation.
* Ensure all insurance documents meet regulatory, legal, and bank-specific compliance standards.
* Provide guidance to commercial banking clients regarding insurance needs related to loan agreements, including flood, property, liability, and business interruption insurance.
* Collaborate with Relationship Managers and Loan Officers to support client onboarding and ongoing portfolio reviews.
* Evaluate and verify insurance policies for commercial loan clients to ensure adequate coverage and compliance with bank requirements.
* Act as a liaison between the bank, clients, and insurance agencies to resolve coverage issues and obtain necessary documentation.
* Ensure all insurance documents meet regulatory, legal, and bank-specific compliance standards.
* Provide guidance to commercial banking clients regarding insurance needs related to loan agreements, including flood, property, liability, and business interruption insurance.
*WHAT DO YOU NEED TO SUCCEED*
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 3-5 years experience in Commercial Banking, insurance or risk management, preferably in a financial institution setting.
* Previous client-facing roles is preferred.
*Additional Qualifications*
* Project Management skills, ability to prioritize tasks and adapt to changing priorities
* Organizational and time management skills
* Recommended experience: Prior closing experience, credit experience or understanding of experience
* Understanding of bank policies and procedures relating to the satisfaction of Insurance conditions, documents, and services
*WHAT'S IN IT FOR YOU?*
*Compensation*
Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our US*
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
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Insurance Specialist

31144 Kennesaw, Georgia Fresenius Medical Care North America

Posted 2 days ago

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Job Description

**PURPOSE AND SCOPE:**
Developing, experienced team member, supporting the strategic initiatives of the Financial Coordinator Program through knowledge of the eligibility rules for the American Kidney Fund's Health Insurance Premium Program (HIPP), the Indigent Waiver (IW), Employer Group Health Plans (EGHP), Medicare, Medicaid, Medigaps, Commercial Exchange, Commercial Individual, Medicare Advantage, and Veteran's Administration Health Plans. Support FMCNA's mission, vision, core values, and customer service philosophy. Adhere to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Under general supervision, follow established company policies and procedures and apply acquired job skills in performing duties. Primary duties are semi-routine in nature requiring full knowledge of general aspects of the job, with occasional deviation from accepted practice.
+ Serve as a liaison to the American Kidney Fund's Health Insurance Premium Program (HIPP). The purpose of the AKF HIPP is to provide health insurance grants to eligible ESRD patients on dialysis for the purpose of paying their Medicare Part B, Medicare Advantage, Medigap, Commercial Exchange, Commercial Individual, or COBRA medical premiums. HIPP Is supported 100% by provider contributions. Responsible for ensuring the efficacy of the AKF HIPP process.
+ Review tickets (requests) by term date for accuracy and required supporting documents. Communicate, and return for completion, all inaccurate and incomplete tickets directly with the Insurance Coordinator (ICs) on the ticket.
+ Process grants in the AKF Grant Management System (GMS) the same day for urgent grants due to term within 10 days and within 14 days of the term date for non-urgent grants.
+ Escalate policies at risk of termination to appropriate management and customer service representatives. Request overnight delivery of payments at risk of termination.
+ Provide weekly Check Report to ICs of checks issued their patients by AKF the week prior.
+ Run and distribute Return to Requestor reports weekly to ICs, IC Supervisors and IC Managers to remind ICs of requests that have been returned for grants that could not be processed or sent back as incomplete.
+ After weekly Check Status Report is uploaded and available, check for Grant Conflicts and resolve and issue to ensure discrepancies are addressed timely. Review processed grants to ensure all premium payments are made timely so that policies do not term.
+ Check weekly for grants processed that are not updated with a check number and issue date. Communicate any issues due to non-payment of processed grant to both AKF and ICs.
+ Receive and notify IC accordingly of returned checks from AKF, record on patient tab in applicable system, and overnight checks weekly to AKF. A new request is entered by the IS and processed in GMS if needed to cover premium(s) for payment returned.
+ 45-days prior to payment due date, run initial recurring grant request reports and distribute to appropriate IC for review. Once IC responds, release grants for payment as directed by the IC. Check weekly for recurring grants due to be released until month end to ensure grants that come up in queue are not missed and released for payment.
+ Forward copies of returned AKF checks received from AKF HIPP representatives to the IC assigned to the patient. Record on the patient tab in applicable system.
+ Transfer patients between FMC clinics in GMS upon request and notify all involved parties when transfer is complete.
+ Notify AKF HIPP representatives of any patient status changes and request cancellation of recurring grants if warranted.
+ Request checks to be voided and reissued if notified payment has not been received and cleared within 45-days. Create a new one-time request ticket for any check reissue request.
+ Assist the Support Services Manager with reports and projects as needed.
+ Indigent Waiver (IW) Approvals. Review all Indigent Waiver (IW) applications for patients with gaps in coverage to determine patient eligibility. The Indigent Waiver program purpose is to assist patient who are unable to obtain full insurance coverage and who do not have the financial resources to pau for their portion of medical services provided by FMCNA. Any patients who are believed to be eligible for insurance coverage or assistance of any type should be encouraged and expected to pursue such.
+ Receive completed IWs from the Insurance Coordinator (IC) via email and record receipt in system.
+ Review IW for completeness and accuracy according to IW procedure guidelines.
+ Ensure that IWs are reviewed within 30 days of receipt.
+ Forward approved IWs to RVP or DO to obtain approval signature.
+ Document status of approved IW in system through completion.
+ Maintain a source file of all IWs received and the status of each (approved, denied, pending additional documentation) and update on a daily basis.
+ Scan approved IWs into Document Imaging (DI).
+ Compile monthly reports, including all IWs approved both monthly and year-to- date, by the 5th of the following month and forward to the Support Service Manager, Insurance Coordination Manager and Self-Pay team.
+ Answer all email and voicemail communications within 24 hours of receipt. If urgent, must respond same day.
+ Assist with reports and projects as needed.
+ Escalate issues to supervisor for resolution, as deemed necessary.
+ Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
+ Assist with various projects as assigned by direct supervisor.
+ Other duties as assigned.
**Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.**
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Minimal travel required.
**EDUCATION:**
+ High School Diploma required
**EXPERIENCE** AND REQUIRED SKILLS:
+ 1-2 years related experience.
+ Knowledge of various insurance types.
+ Knowledge of dialysis industry a plus.
+ Excellent written and verbal skills.
+ Detail oriented.
+ Strong organizational and time management skills.
+ Proficient with PCs and Microsoft Office applications.
**Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
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Insurance Specialist

14225 Cheektowaga, New York Kaleida Health

Posted 1 day ago

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Job Description

**Insurance Specialist**
**Location:** **Home Care-VNA Erie County**
**Location of Job** **: US:NY:Cheektowaga**
**Work Type** **: Full-Time**
**Shift 1**
**Job Description**
**Provides support for the Agency facilitating the insurance and authorization process, communications among internal and external contacts, maintenance of tracking systems and other insurance and authorization related information. Provides support to the team, as well as the processing of all relevant data and documentation necessary to support the team/branch.**
**Education And Credentials**
**High School Diploma or GED is required.**
**Experience**
**Two years experience in medical office setting with insurance or reimbursement experience is preferred.**
**Working Conditions**
**Essential:**
*** Weight Requirement - Light (up to 20 lbs)**
**Job Details**
Department: VNA PFS Insurance & Auth
Standard Hours Bi-Weekly: 80.25
Weekend/Holiday Requirement: Yes
On Call Required: No
**With Rotation:**
**Scheduled Work Hours:** 8:30a-5p
Work Arrangement: Onsite
Union Code: U20 - CWA 1122 VNA RN & Clerical
Requisition ID#: 12077
Recruiter: Adrian G. Mudd
Grade: 2
Pay Frequency: Bi-Weekly
**Salary Range:** $21.49 -$29.48
*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.
_The VNA's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and the VNA envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. The VNA is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_
**Position** Insurance Specialist
**Location** US:NY:Cheektowaga | Corporate Administration | Full-Time
**Req ID** null
Equal Opportunity Employer
Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences.
Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.
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Insurance Specialist

24501 Lynchburg, Virginia U.S. Physical Therapy

Posted 9 days ago

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Job Description

**Company Description**
Over the last 50 years, Rehab Associates of Central Virginia ( has been the area's outpatient physical therapy clinic, focusing on putting our patients' needs first. Our physical therapists have advanced degrees in specialty orthopedic care from head to toe. From musculoskeletal headaches to lower back pain to heel pain syndrome. Our sixteen clinics offer specialty programs and are proud to be a National PT Practice of the Year. We are consistently recognized nationally for Outcomes in Excellence.
+ Competitive compensation
+ Excellent benefits package including 401k Matching, health, dental, and generous paid time off
+ Structured Training Provided
+ Multiple opportunities for professional development, specialization, and leadership
+ Employee Assistance Program (EAP)
+ Investment from a company that wants you to succeed and thrive
**Job Description**
+ Develop a clear understanding of how to contribute to the Rehab Associates Way and Rehab Associates Mission each day.
+ Maintain a positive attitude and strive to always demonstrate the Rehab Associate Way and Family Code.
+ Understand insurance and stay up to date on the plans that we participate with or work with more often.
+ Consistently bill for your assigned insurance groups at least once a day. Secondary
+ and tertiary insurance should be batched at a minimum of 2 - 3 times each week.
+ Utilize batch checks to ensure that all required information, including authorizations, pre-certifications, direct access, and/or physician information, have been entered before billing claims.
+ Manage and follow up on all denied and rejected claims for your assigned clinics daily, within Waystar and Theraoffice. The most recent denials should be worked first, following older denials.
+ Depending on the insurance, resubmit and appeal claims on the online portal, paper insurance form, or over the phone with the representative.
+ Quickly answer the phone in a friendly manner and assist coworkers and patients who leave voice mail in a timely fashion.
+ We should handle as many of our patient's needs as possible within a single
+ phone call with as little transferring as possible. For example, if a patient calls with an insurance or account question and then would like to pay on their balance or set up a payment plan, you may do so while you have the patient on the phone. The less we can transfer patients, the better.
+ Fully document each action on a patient's account with a detailed note, including the date, appropriate information, reference number if applicable, and your initials.
+ When tasked by the Benefits Specialist if a patient will be responsible for $50.00 or more, call the patient to review their benefits prior to their initial visit. Answer any questions the patient may have about their benefits, payment at the time of service, and/or financial options.
+ Consistently monitor task list and prioritize based on urgency. Set tasks for account follow-up as needed.
+ Consistently monitor email and prioritize based on urgency. Respond to all emails within one business day.
+ Work closely with other members of the billing team. This position will work closely with the Benefits Specialist. If you finish your daily duties before the end of the business day, please check with the Benefits Specialist to see if you can aid them in any way. If they don't need assistance, please then alert the Billing Supervisor. Additionally, this position will provide coverage for the Benefits Specialist and vice versa.
+ Answer any questions or concerns PCCs, PTs, or PTAs may have throughout the day.
+ Participate in team meetings and quarterly meetings as scheduled by supervisors.
+ Communicate fully any questions, concerns, or issues directly to the Supervisor of Revenue Cycle.
**Qualifications** **Additional Information**
At **Rehab Associates of Central Virginia** , we are dedicated to working with one another as a team across our sub-specialty practices and with our physician partners to:
+ Improve the quality of life of every patient we treat.
+ Deliver comprehensive, specialized physical therapy treatment in a caring and convenient manner to everyone we serve.
+ Utilize our expertise to educate and inform our patients, making them more self-reliant in managing their health and well-being.
+ Provide a caring and rewarding work environment for our employees to enhance their personal and professional lives.
+ Become every patient and physician's trusted choice in expert physical therapy care for every rehabilitation need.
We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at
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Insurance Specialist

28230 Charlotte, North Carolina City National Bank

Posted 16 days ago

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Job Description

*INSURANCE SPECIALIST*
WHAT IS THE OPPORTUNITY?
The Insurance Specialist will be responsible for managing and coordinating all insurance-related functions for the bank's commercial clients. This role involves evaluating insurance requirements, ensuring compliance with regulations and bank policies, and supporting clients in obtaining appropriate coverage for their financial lending activities.
WHAT WILL YOU DO?
* Evaluate and verify insurance policies for commercial loan clients to ensure adequate coverage and compliance with bank requirements.
* Act as a liaison between the bank, clients, and insurance agencies to resolve coverage issues and obtain necessary documentation.
* Ensure all insurance documents meet regulatory, legal, and bank-specific compliance standards.
* Provide guidance to commercial banking clients regarding insurance needs related to loan agreements, including flood, property, liability, and business interruption insurance.
* Collaborate with Relationship Managers and Loan Officers to support client onboarding and ongoing portfolio reviews.
* Evaluate and verify insurance policies for commercial loan clients to ensure adequate coverage and compliance with bank requirements.
* Act as a liaison between the bank, clients, and insurance agencies to resolve coverage issues and obtain necessary documentation.
* Ensure all insurance documents meet regulatory, legal, and bank-specific compliance standards.
* Provide guidance to commercial banking clients regarding insurance needs related to loan agreements, including flood, property, liability, and business interruption insurance.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 3-5 years experience in Commercial Banking, insurance or risk management, preferably in a financial institution setting.
* Previous client-facing roles is preferred.
*Additional Qualifications*
* Project Management skills, ability to prioritize tasks and adapt to changing priorities
* Organizational and time management skills
* Recommended experience: Prior closing experience, credit experience or understanding of experience
* Understanding of bank policies and procedures relating to the satisfaction of Insurance conditions, documents, and services
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
View Now

Insurance Specialist

28230 Charlotte, North Carolina City National Bank

Posted 16 days ago

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Job Description

*INSURANCE SPECIALIST*
*WHAT IS THE OPPORTUNITY?*
The Insurance Specialist will be responsible for managing and coordinating all insurance-related functions for the bank's commercial clients. This role involves evaluating insurance requirements, ensuring compliance with regulations and bank policies, and supporting clients in obtaining appropriate coverage for their financial lending activities.
*WHAT WILL YOU DO?*
* Evaluate and verify insurance policies for commercial loan clients to ensure adequate coverage and compliance with bank requirements.
* Act as a liaison between the bank, clients, and insurance agencies to resolve coverage issues and obtain necessary documentation.
* Ensure all insurance documents meet regulatory, legal, and bank-specific compliance standards.
* Provide guidance to commercial banking clients regarding insurance needs related to loan agreements, including flood, property, liability, and business interruption insurance.
* Collaborate with Relationship Managers and Loan Officers to support client onboarding and ongoing portfolio reviews.
* Evaluate and verify insurance policies for commercial loan clients to ensure adequate coverage and compliance with bank requirements.
* Act as a liaison between the bank, clients, and insurance agencies to resolve coverage issues and obtain necessary documentation.
* Ensure all insurance documents meet regulatory, legal, and bank-specific compliance standards.
* Provide guidance to commercial banking clients regarding insurance needs related to loan agreements, including flood, property, liability, and business interruption insurance.
*WHAT DO YOU NEED TO SUCCEED*
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 3-5 years experience in Commercial Banking, insurance or risk management, preferably in a financial institution setting.
* Previous client-facing roles is preferred.
*Additional Qualifications*
* Project Management skills, ability to prioritize tasks and adapt to changing priorities
* Organizational and time management skills
* Recommended experience: Prior closing experience, credit experience or understanding of experience
* Understanding of bank policies and procedures relating to the satisfaction of Insurance conditions, documents, and services
*WHAT'S IN IT FOR YOU?*
*Compensation*
Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our US*
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
View Now
 

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