79 IT Specialists jobs in Fort Lauderdale

Description

As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a first point of contact for users calling about computer questions, issues, and requests. This individual communicates courteously and effectively to all attorneys and staff to ensure high-level customer service standards are met. Please note that the required work schedule for this position is 11:00 am-8:00 pm Eastern Time (8:00 am-5:00 pm Pacific Time).

ESSENTIAL FUNCTIONS:

• Provides outstanding phone and e-mail support as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users.

• Documents all pertinent end-user identification information and nature of problem or issues in Service Now system.

• Access knowledge bases and resources on the Internet to aid in problem resolution.

• Assists as a member of the team for the development and maintenance of the service desk application (Service Now), with team members to keep up to date with knowledge about the use of defined tools, templates and standards.

• Develops help sheets and frequently asked questions lists for Solutions knowledge base.

ADDITIONAL FUNCTIONS:

• Perform other duties, as assigned.

QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):

Education:

• Associate's degree in related field or an equivalent combination of experience and education is required.

Experience:

• Minimum of two years of related experience in a technical phone support center/helpdesk environment; law firm experience preferred.

• Application support experience with Office 365 products with an emphasis on Word and Excel.

• Experience with DMS/FileSite a plus.

Knowledge, Skills, & Abilities:

• Working knowledge of network and local PC diagnostic utility tools.

• Exceptional written and oral communication skills.

• Ability to work in a fast-paced team environment.

• Exceptional customer service orientation.

• Flexibility of schedule, may need to cover other shifts, or occasional off-hour availability is required.

• Ability to absorb and retain information quickly.

• Ability to effectively prioritize and execute tasks in a high-pressure work environment.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL REQUIREMENTS

Medium Work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.

VISUAL ACUITY

Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

COMPENSATION & BENEFITS

The salary ranges for this position apply to the respective listed locations. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. Reasonable estimates of the current ranges for this position are:

• Las Vegas: $60,000 to $5,000

• Atlantic City, Chicago, Denver, Minneapolis, Morristown, Princeton, Washington, D.C.: 68,900 to 75,000

• Los Angeles, New York, San Francisco, Seattle: 70,000 to 85,000

For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) (

DISCLAIMER

Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights ( notice from the Department of Labor.

Qualifications:

Education: Associates Degree or technical Diploma in a Computer Science or Engineering specialty.

Experience: General computer knowledge coupled with a background in networking and IP device management. Detailed knowledge of Windows features and functions related to Active Directory domain membership is important. Experience with Citrix and thin-client computing is a plus.

Licensure: N/A

Registration: N/A

Certification: Preferred but not required: A+, N+, MCP, MCSE or any IT Security cert.

Job Description:

The Technology Support Specialist has a mix of responsibilities:

• Field service for locations in southwest central, and northeast Florida locations, with a few others in Minnesota and New Mexico. Most of the field service is performed with remote access tools and telephone support from the Sarasota corporate office so travel is generally 20% or less.
• User account management for Active Directory and several corporate applications, adding and maintaining user accounts according to documented protocols.
• Review of systems and records extracts from various sources to identify trends, manage user access privileges, track inventory, and other projects as assigned.
• End-user application support for retail apps like MS Office Excel or Word, Abode Acrobat and the various browsers used by the company

The role of Technology Support Specialist ensures timely resolution of support requests and clearly communicates with other IT team members to report on new issues and pick up new assignments. Job functions include:

• Onsite technical support when remote support is not able to resolve an issue.
• Installation and support for OS and apps for PCs, laptops and mobile devices.
• Installation and support for printers, scanners and associated applications.
• Problem-solving user issues with hardware and various company applications.
• Protection of Path Medical's confidential information by making sure protected health information is secured at all times, per HIPAA regulations.
• Adherence to company policies and procedures.
• Performing other duties as assigned.

This role is a representative of company administration when interacting with clinics so a high level of professionalism and customer service is a key skill for this position.

Occupational Exposure:

• Low possibility of incidental exposure to blood borne pathogens or chemical hazards
• Low possibility of radiation hazard when working with X-Ray computer equipment
• Direct patient contact is not a job requirement, however work is occasionally performed in clinical areas inside medical offices.

Mental Demands:

Requires:

• Patience, resourcefulness and an ability to solve complex problems
• Frequent judgment calls and situational awareness, in response to technical priorities, actual events or drills.
• English language skills adequate for high-level written, interpersonal, and telephone communication; other language skills are a plus but not required.
• Driving between offices in sometimes dense traffic, with mileage and tolls fully reimbursed.
• Mental agility to gracefully accommodate changing priorities and competing calls for support.

Physical Demands:

Requires the ability to:

• Move quickly in response to assignments
• Sit and stand for long periods
• Reach overhead and underdesk regularly
• Lift up to 40 lbs. occasionally and up to 10 lbs. frequently

Communication:

• Communicates effectively and professionally with fellow employees regarding issues
• Documents effectively in ticketing systems, following issues to resolution.
• Assists in sharing information to ensure successful completion of assigned projects.
• Openly suggests and discusses issues, concerns, ideas or solutions that may improve operations or add efficiency.

Important Notes:

1. Travel will only be a couple times a month at most. Majority of the times only to Miami, FL office. Few times between Miami to West Palm Beach, FL. Will be about 80% remote, from time to time will need to travel to customer sites which could be anywhere from south Miami to West Palm
2. Mileage / Gas will be reimbursed and they need to have their own vehicle.

Job Description:

• Looking for a jack of all trades in technical support, there are really no super specific technologies they need to know, just need to be seasoned in help desk
• Cisco, Windows, Client would be good to have
• They will be working closely with an account exec that is not super technical but knows the business side really well
• Must be bilingual (English/Spanish)
• Supporting all kinds of different customers from banks to logistics companies etc
• Will be about 80% remote, from time to time will need to travel to customer sites which could be anywhere from south Miami to West Palm
• Full time role
• Salary is flexible, open to seeing different levels as long as they are under 100k salary

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

Summary

The Technical Support Level 2 is responsible for maintaining a high degree of end user support for customers and ensuring outgoing products meet quality standards. This person will also provide initial phone and email contact support for customers, create tickets in the system and perform quality control and testing of customer equipment prior to shipment.

Essential Duties and Accountabilities

Technical Support Level 2

1. Configures, installs and troubleshoots PC systems and peripherals.

2. Configures, installs and troubleshoots Switches and Routers

3. General knowledge of network and cybersecurity

4. Provides helpdesk and technical support for customers online, via email and over the phone.

5. Provides training, repairs and preventative maintenance.

6. Maintains a high degree of end user support ensuring equipment, software, communications and training is sufficient for all end user needs.

7. Configures and tests customer purchased equipment before shipment.

8. Creates and manages tickets on the helpdesk system.

9. Assists the Manager with network and communication projects.

10. Develops strong understanding of company products sold, equipment, requirements and objectives to ensure customers are provided with high quality support and satisfaction.

11. Adheres to internal procedures and suggests improvements if needed.

12. Provides weekend/afterhours emergency coverage when needed and scheduled.

13. Maintains and projects professionalism when speaking/interacting with customers.

14. Responsible for working according to the company's safety and quality standards.

15. Maintains a safe and clean work area.

16. Performs other related duties as required and assigned.

17. Maintains hardware and software inventory.

18. Maintains help desk application to develop support activity database.

19. Develops strong understanding of company operations, requirements and objectives to ensure all IT operations support the corporate objectives.

20. Trains and assist IT support specialists.

21. Receives and resolves help desk tickets that Technical Support Level 1 employees cannot resolve.

22. Adheres to internal IT Procedures and suggests improvements if needed.

Qualifications

Technical Support Level 2

• Bachelors of Science in Information Technology (BS) or its equivalent formal training.

Physical Demands and Working Conditions

• Requires sitting for a prolonged period of time.
• Requires dexterity and coordination to handle files and paper.
• Requires climbing on ladders when needed to accomplish tasks.
• Requires occasional lifting of files, stacks of paper, reference and other materials up to 25 lbs.
• Requires minimum reaching for items above and below desk level.
• Moving from place to place within the building to accomplish tasks.
• Requires strength, coordination and vision to use keyboard and video display terminal for prolonged periods.
• Requires traveling when needed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Position Summary

The Technical Support Controller monitors fleet performance on a daily basis and provides recommendations for preventative maintenance, ongoing troubleshooting and/or aircraft recovery. The position reports to the Manager of Maintenance Operations Center (MOC).

Essential Responsibilities

• Monitor delays, pilot irregularity reports and other technical interruptions
• Identify necessary actions and provide instructions to prevent recurring interruptions. Coordinate with planning, Aircraft on Ground (AOG) and MOC to schedule and allocate parts/tooling for follow up actions
• Research, develop an action plan with aircraft manufacturing representatives to recover aircraft that are hard AOG
• Perform complex tasks as a joint venture with front line techs to improve skills and competencies
• Maintain and distribute records of actions and resolutions
• Periodically report trends and recommendations to Tech Manager(s) and Air Transport Association (ATA) responsible Engineers. Collect front line data that will attribute to organizational effectiveness
• Assist in identifying necessary manual revisions or issuing Info Notices and/or Maintenance Alert Bulletins (MABs) for more effective troubleshooting. Support the Save Our Spares (SOS) and No Fault Found (NFF) policy programs
• Reviews Service News Letters (SNLs) and Airline Operator Telex (AOTs) for troubleshooting information
• Liaise with ATA Engineer, MOC and provide technical assistance and guidance in troubleshooting assignments for Blue Maintenance cities to reduce out of service (OOS) time
• Act as a leader during road trips to reduce OOS times when requested
• Review aircraft Health Diagnosis software (Health Monitoring software DFDR) for symptoms of system degradation and issue appropriate action
• Perform additional duties and responsibilities as assigned to achieve departmental and company objectives

Minimum Experience and Qualifications

• High School Diploma or General Education Development (GED) Diploma with five (5) years' experience in aircraft maintenance, aircraft systems and troubleshooting with a part 121 operator; OR Bachelor's degree in Engineering with five (5) years' experience in aircraft maintenance
• Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
• Strong ability to troubleshoot complex aircraft system
• Knowledge of aircraft maintenance processes and procedures
• Strong knowledge of aircraft documentation (Aircraft Maintenance Manual (AMM), Illustrated Parts Catalog (IPC), Fault Isolation Manual (FIM)/Troubleshooting Manual (TSM), Wiring Diagrams (WD), Aircraft Schematic Manual (ASM), etc.)
• Diverse experience in all aspects of technical operations and aircraft systems
• Available for overnight travel (30%)
• Available to travel to support the recovery of OOS aircraft when needed and on short-notice
• In possession of or the ability to obtain valid travel documents with the ability to travel unrestricted in and out of the United States
• Depending on location, may need to acquire and maintain a United States Customs Clearance
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Bachelor's degree in Engineering or Aircraft Maintenance Management
• Experience with E190 and Airbus A320/A321/A220 aircraft

• Knowledge of Microsoft Project, Word, PowerPoint and Excel
• Strong organizational, communication and team building skills

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System
• Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional office environment and occasional field service
• Present for core business hours with occasional off hours support

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Job Description
+ Customer Service: Provide exceptional service to internal and external customers by being courteous, polite, and friendly.
+ Issue Resolution: Address customer issues immediately to determine support needs and resolution paths.
+ Knowledge Base Utilization: Search Knowledge Base articles and Standard Operating Procedures for resolutions or escalate requests to higher support teams.
+ Technical Support: Provide first-level technical support through email, telephone, ticketing system, and other channels.
+ Needs Assessment: Guide customers in procedures for equipment requests, relocations, software installations, sign-on, or programming changes.
+ Documentation: Fully document resolutions and actions taken in the ITSM ticketing system.
+ Escalation: Consult with team lead on escalated tickets and follow-ups.
+ Professionalism: Be punctual and ready to perform duties and assignments, whether working in the office or remotely.
+ Administrative Tasks: Complete timesheets, compliance training, and shift changes independently.
Skills
Customer support, computer, troubleshooting, email support, etc.
Additional Skills & Qualifications
Must have Skills:
- At least 1 year of customer service, highly prefer call center experience (about 20-30 calls a day)
- Strong verbal and written communication, Must be able to clearly communicate in English
- Comfortable navigating on a computer
- Proven ability to multi-task with customer intake process concurrently: Calls, Remedy Tickets, and Chat
Preferred:
- bachelors degree (especially, a degree in Computer Science, Information Technology, Computer/Data Systems Management)
- salesforce or ServiceNow experience (think ticketing and resolution experience)
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Boca Raton,FL.
Application Deadline
This position is anticipated to close on Jul 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Senior Technical Support Specialist

Recruiting Location

US-FL-Miami

Department

Information Technology

Summary

The Senior Technical Support Specialist is responsible for providing Level II technical hardware and software support as well as escalation, guidance, and coordination of the Technical Support Specialists by performing the following duties:

Duties and Responsibilities

Assist users to resolve computer related problems such as inoperative hardware or software, including network connections.
• Assist with work projects such as converting to new hardware or software.
• Use and maintain call records in IT Service Management System.
• Review and prioritize open requests and incidents assigned to the local Desktop Support team.
• Provide technical and procedural guidance to team members for escalations to other IT groups, vendors, or authorized contractors to resolve problems and/or execute end-user requests according to Sidley's escalation procedures.
• Maintain personal computers, printers, monitors, and scanners (collectively "hardware") in good operating condition, correcting product malfunctions and failures.
• Hardware Support functions that include, but not limited to, end user support, desktop support, laptop support, visiting office setups, and smartphone tasks. Perform computer imaging and post image configurations, and basic printer troubleshooting.
• Manage and process hardware warranty claims and issues, and facilitate warranty repairs with third party vendors.
• Provide preventive hardware and software maintenance on hardware at regularly scheduled intervals, perform diagnostics and adjust electronic components or update new software releases as necessary.
• Provide break/fix support for telephone hardware at end-users' desktops, including handsets, telephone cords and telephone base-units.
• Software support functions that include, but not limited to, minimal troubleshooting of applications that are standard within Sidley's environment. Installation and configuration of software, and support of third party applications in coordination with vendors.
• Install business-related software and resolve hardware and software problems on personal computers owned by Sidley and used for Sidley business purposes.
• Ensure the visiting lawyers can access Firm data and outside visitors can connect to the Internet, as well as, ensure visitor equipment is setup and functioning prior to the visitor's arrival.
• Manage the assets both deployed and in inventory, maintaining accurate inventory records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges.
• Perform other duties as required.

Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.

Target Salary Range

$85,000 - $100,000 if reporting to a supervisor in New York.

Qualifications

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email (current employees should contact Human Resources).

Education and/or Experience:

Required:

• BA/BS degree or equivalent work experience
• A minimum of 3 years of experience providing end-user support for corporate technology
• Proven success supporting technology and delivering quality customer service in a high performance culture
• Experience with windows compatible personal computers, and Microsoft Operating Systems
• Experience with mobile devices in a corporate setting, e.g., iPhone, Android, MiFi
• Proficiency with Microsoft Office, Citrix and legal specific applications

Preferred:

• Law firm experience
• Microsoft Office certifications

Other Skills and Abilities:

The following will also be required of the successful candidate:

• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem-solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to manage multiple projects with competing deadlines and priorities

Sidley Austin LLP is an Equal Opportunity Employer

#LI-EC1

At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Job Title: Technical Support Specialist SkillBridge Intern – Trane Supply

Location: Remote

Overview: Trane Supply is offering a SkillBridge Internship opportunity for transitioning service members interested in developing their skills in a technical support environment. This internship is designed for individuals with experience or training in HVAC, mechanical systems, or related technical fields who are exploring new career paths in the civilian workforce.

Interns will gain exposure and mentorship by observing and participating in real-time technical support processes. This internship is ideal for those who want to apply their military training and background in a corporate setting, while developing business acumen, technical knowledge, and customer service expertise.

Professional Development Focus:

During this internship, participants will:

• Observe and assist in providing technical guidance to Trane Supply stores and customers.

• Learn to troubleshoot HVAC equipment, research OEM replacement parts, and support the resolution of technical product issues.

• Participate in technical discussions and training sessions, and gain insight into cross-functional collaboration between engineering, supply chain, and customer-facing teams.

• Shadow specialists involved in documentation management, quality alerts, and continuous improvement initiatives.

• Learn how technical support contributes to business growth and customer satisfaction.

Key Learning Opportunities:

Interns will be mentored and exposed to tasks such as:

• Pre-sale support and parts identification for HVAC systems.

• Post-sale technical assistance for Trane residential and light commercial equipment.

• Field quality alert interpretation and internal reporting practices.

• Product documentation management and system updates.

• Collaboration across regions and departments to resolve complex technical issues.

• Support of training and knowledge transfer activities within the organization.

Ideal Background:

Candidates should have:

• Direct HVAC experience or experience in mechanical and/or electrical maintenance troubleshooting, diagnosis and repair.

• Proven ability to read and apply logic from schematics, blueprints or building plans.

• A demonstrated interest in technical problem-solving and learning new systems.

• Excellent communication and interpersonal abilities; able to explain technical concepts clearly.

• Self-discipline and the ability to work independently with remote teams.

• A desire to grow into a post-military career in technical support, engineering, or operations.

Program Details:

• Duration: 120-180 days (based on SkillBridge policy and candidate availability).

• Location: Fully remote.

• Compensation: This is an unpaid internship through the Department of Defense SkillBridge program.

• Post-Internship Path: Successful interns may be considered for full-time employment based on business needs and performance during the internship. Full time hiring range for this role after this internship period is in the $55k-$75k base salary range + complete Trane Technologies benefits and perks package.

Equal Employment Opportunity:

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s in it for you:  Be a part of our mission!  As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Job Title:  Technical Support Specialist SkillBridge Intern – Trane Supply

Location:  Remote

Overview:  Trane Supply is offering a SkillBridge Internship opportunity for transitioning service members interested in developing their skills in a technical support environment. This internship is designed for individuals with experience or training in HVAC, mechanical systems, or related technical fields who are exploring new career paths in the civilian workforce.

Interns will gain exposure and mentorship by observing and participating in real-time technical support processes. This internship is ideal for those who want to apply their military training and background in a corporate setting, while developing business acumen, technical knowledge, and customer service expertise.

Professional Development Focus:

During this internship, participants will:

•    Observe and assist in providing technical guidance to Trane Supply stores and customers.

•    Learn to troubleshoot HVAC equipment, research OEM replacement parts, and support the resolution of technical product issues.

•    Participate in technical discussions and training sessions, and gain insight into cross-functional collaboration between engineering, supply chain, and customer-facing teams.

•    Shadow specialists involved in documentation management, quality alerts, and continuous improvement initiatives.

•    Learn how technical support contributes to business growth and customer satisfaction.

Key Learning Opportunities:

Interns will be mentored and exposed to tasks such as:

•    Pre-sale support and parts identification for HVAC systems.

•    Post-sale technical assistance for Trane residential and light commercial equipment.

•    Field quality alert interpretation and internal reporting practices.

•    Product documentation management and system updates.

•    Collaboration across regions and departments to resolve complex technical issues.

•    Support of training and knowledge transfer activities within the organization.

Ideal Background:

Candidates should have:

•    Direct HVAC experience or experience in mechanical and/or electrical maintenance troubleshooting, diagnosis and repair.

•    Proven ability to read and apply logic from schematics, blueprints or building plans.

•    A demonstrated interest in technical problem-solving and learning new systems.

•    Excellent communication and interpersonal abilities; able to explain technical concepts clearly.

•    Self-discipline and the ability to work independently with remote teams.

•    A desire to grow into a post-military career in technical support, engineering, or operations.

Program Details:

•    Duration: 120-180 days (based on SkillBridge policy and candidate availability).

•    Location: Fully remote.

•    Compensation: This is an unpaid internship through the Department of Defense SkillBridge program.

•    Post-Internship Path: Successful interns may be considered for full-time employment based on business needs and performance during the internship. Full time hiring range for this role after this internship period is in the $55k-$75k base salary range + complete Trane Technologies benefits and perks package.

Equal Employment Opportunity:

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.