221 IT Support Specialists jobs in Nashville
Help Desk Support
Posted 5 days ago
Job Viewed
Job Description
Description
As a key member of the Digital Services Support Team the Help Desk Coordinator will provide front line customer support by fielding and processing all incoming service requests and monitoring the activity of the Help Desk Team. This position is part of an On-Call rotation.
The work shift for this role is 10am-7pm CST. The candidate can sit anywhere in the US and needs to be willing to work this shift.
Skills
Help desk support, Help desk, Customer service, Active directory, Troubleshooting, Windows 10, Phone support, Office 365
Top Skills Details
Help desk support,Help desk,Customer service,Active directory
Additional Skills & Qualifications
- Respond to incoming service requests in a timely manner, gather pertinent information and document in the Help Desk System
- Classify, and prioritize all service requests according to department standards and guidelines
- Troubleshoot issues related to personal computer hardware, software, and operating systems; printers; email; network/internet access; mobile devices, and any other requests within the scope of their expertise.
- Document all activity in a timely manner using the internal Help Desk System according to departmental standards and guidelines.
- Reassign and/or escalate service requests in a timely manner to the appropriate resource and level when necessary
- Maintain the resolution knowledgebase by posting all relevant solutions.
- Provide information and reports as requested
- Prepare and present enterprise communications as required
- Work with Support Engineers and other internal service providers to guarantee smooth handoffs
- Mentor Help Desk Technician I staff to improve their technical proficiency and customer service level
- Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help Desk Team
- Monitor Help Desk Team workloads and backlogs to facilitate higher service level and achieve team goals
- Connect to systems remotely and work with employees to identify computing problems and correct them
- Identify Problems and Trends in the environment and assist with problem solving proactively
- Perform other duties, as assigned
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Nashville,TN.
Application Deadline
This position is anticipated to close on Oct 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Technical Support Analyst
Posted today
Job Viewed
Job Description
Job Opening: Technical Support Analyst (Temporary – 6 Months)
Location: On-site in Nashville, TN
Employment Type: Full-Time, Temporary (Approx. 6 Months)
Compensation: Starting at $38/hour
️ About the Role
We’re seeking a skilled Technical Support Analyst to join a dynamic IT team and provide hands-on support for computer systems, networks, and telecommunications. This is a temporary position expected to last around 6 months , ideal for professionals who thrive in fast-paced environments and enjoy solving technical challenges.
Key Responsibilities
- Install, troubleshoot, and maintain computer, network, and telecommunication systems
- Support and train employees on software applications
- Resolve hardware and software issues across the organization
- Manage special technical projects and handle walk-up support requests
- Maintain confidentiality and data integrity
- Serve as primary backup for the IT Manager
- Occasionally work outside normal business hours as needed
- Adhere to company policies and procedures
Required Qualifications
- Minimum 5 years of experience in a related technical support role
- Experience with Microsoft Windows 10, Windows server 2019, 2016, 2012, 2008 R2 editions, Linux Suse.
- Experience with Microsoft Office 365 Products, 365 Powershell, Microsoft Active Directory administration, and Group Policy.
- Familiarity with virtualization Hyper V, Failover Clusters, and SAN.
- Experience in TCP/IP networking, topology, routing, and switching.
- User account management across multiple platforms, data backup and recovery methods and applications, and software deployment.
- Must have strong Customer Service, communication, and documentation skills.
- Must be able to communicate well in person.
- Must be able to work in a fast-paced environment and handle regular interruptions with daily schedule.
- Industry certifications such as A+, Network+, MCP, MCSA, etc., preferred.
Interested candidates should be ready to contribute immediately and bring a proactive approach to IT support. This is a great opportunity to make an impact in a collaborative environment.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
We are committed to protecting and respecting your privacy. Learn more about the Candidate Privacy Policy at LHH and how information is handled on our website.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Support Specialist
Posted 9 days ago
Job Viewed
Job Description
**Organization:**
NICU Cohort 12
**Job Summary:**
JOB SUMMARY
Performs general cleaning tasks in assigned areas. Ensures equipment is clean and ready for use by others within the department. Stocks supplies and maintains appropriate inventory levels. Interacts with visitors and staff in a friendly, professional manner.
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KEY RESPONSIBILITIES
- Cleans Assigned Area(s).
- Cleans assigned areas including equipment according to established procedures.
- Removes soiled items and/or empties waste.
- Uses chemicals and supplies appropriately.
- Maintains Appropriate Inventory/Equipment Levels
- Stocks assigned areas with appropriate levels of supplies.
- Notifies supervisor of any maintenance or inventory needs.
- Customer Service
- Greets visitors cheerfully and offers assistance when needed.
- Interfaces with other staff in a friendly, professional manner.
TECHNICAL CAPABILITIES
Our supporting roles are the core of all we do at Vanderbilt Health, helping us personalize the patient experience through our caring spirit and distinctive capabilities. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at VUMC for professional growth, appreciation of benefits, and a sense of community and purpose.
We support each other and encourage excellence among all who are part of our workforce as we place a priority on designing with and for our patients and families.
**Core Accountabilities:**
* Organizational Impact: Performs clearly defines tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance. * Problem Solving/ Complexity of work: Follows a well established process to solve routine problems where solutions are clearly prescribed. * Breadth of Knowledge: Has basic job knowledge of systems and procedures that are common to own job. * Team Interaction: Individually contributes to the team.
**Core Capabilities** **:**
Delivering Excellent Services : Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality : Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation :Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
**Position Qualifications:**
**Responsibilities:**
**Certifications:**
**Work Experience:**
Relevant Work Experience
**Experience Level:**
Less than 1 year
**Education:**
High School Diploma or GED
_Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled._
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