17,319 Key Account Management jobs in the United States

Job Description

In general, the Key Accounts Case Manager will be responsible for the following tasks:

• Review and interpret prescriptions to ensure appropriate therapies.

• Review medication policies to ensure compliance with requirements for billing purposes.

• Transcribe prescription data in preparation for Pharmacist verification.

• Contact all new patients to inform them of prior authorization requirements and welcome them to Alivia Specialty Pharmacy.

• Gather all necessary information and documents to support the approval request to the Health Plan or PBM.

• Communicate and send necessary documents to insurance companies or other payers to fulfill prior authorization requirements.

• Answer incoming pharmacy calls with excellent customer service standards and follow up on pending internal or external tasks.

• Meet the quantitative and qualitative production standards set by management.

• Obtain the patient’s medication list for DUR research.

• Submit and review prescription drug insurance claims to be delivered to patients and providers.

• Refer to the Patient Assistance Program department in cases where the patient cannot afford deductibles.

• Develop relationships and act as a liaison with physicians, patients, infusion centers, manufacturers, and Patient Assistance Programs.

• Identify and resolve rejected requests by health plans, including facilitating access to comparable medication regimens; refer to pharmacist in case of potential pharmaceutical alternatives.

• Monitor assistance balances for each enrolled patient to ensure funding is available through the completion of therapy (e.g., financial aid).

• Communicate medication deductible as applicable.

• Maintain continuous communication with the medical office and/or infusion center.

• Identify and follow up on refill dates to ensure patients receive medications on time in accordance with the treatment plan.

• Other duties: perform or assist with any operation as needed to maintain workflow and meet timelines and quality standards; participate in meetings and working groups prepared by management or colleagues; stay updated on new developments, requirements, and policies.

• Escalate any extraordinary situation to the supervisor or manager; availability to attend weekly meetings.

• Other duties as assigned by the supervisor.

Minimum Requirements:

• Experience in Case Management.

• Ability to communicate in English, including reading comprehension, verbal communication, and written communication.

• Exemplary communication, customer service, and relationship-building skills with clients; including listening, speaking, and writing in both Spanish and English.

• Associate Degree as Pharmacy Technician is required.

• Valid Pharmacy Technician license is required.

• Specialized training in benefits access and pharmacy/medical requirements is preferred.

EEOC F/M/D/V

The Rallye Motor Company, Long Island's premier luxury automotive group, has an immediate career opportunity in our Acura Business Development Center (BDC) at Our Acura store located in Roslyn. If you are someone with full time availability and outstanding customer relations and follow up skills and looking for a company that encourages growth, development and opportunities for advancement, we encourage to you to apply! The ideal candidate is looking for a long-term position where they can utilize their customer service skills to engage with a luxury client base and become a part of a great team.Responsibilities for this position include, but are not limited to: Supplementing the service team by answering client inquiries in a timely, effective manner. Scheduling service appointments and logging appointments in E-leads. Taking note of any special client requests. Field phone and internet inquiries. Update clients on the progress of their vehicle repairs and other service related processes. Work closely with service advisors. Conducting follow-up calls. The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!PAY RATE: $55,000 to $5,000 ( 20 per hour plus commission)Requirements Must have experience working in a phone sales or customer service. Preferably in a call center environment. Prior BDC experience with an automotive dealership is desired. Outstanding phone presence, able to effectively field a high volume of both inbound and outbound phone calls Trainable in various computer systems Excellent verbal/written communication and organization skills Outgoing and patient personality with outstanding customer relations ability Professional personal appearance Must be available to work weekends. Benefits Great benefits package including medical, dental and vision coverage for employee & family! Company paid life insurance and optional additional coverage. Voluntary short term and long term disability available. Additional voluntary benefits including Aflac and LegalShield! Paid time off! Paid holidays! 401K plan. Employee Assistance Program.

• Generate new revenue and grow your own book of business through consistent sales efforts; this includes, but is not limited to, soliciting business via telephone, networking, on-site visits, and other lead sources
• Assess potential clients needs and recommend products, while proactively cross-sell additional products as appropriate
• Advise clients regarding personal risk and liability; explain complex policies and the technical aspects of various coverage options to help clients make informed decisions that meet and/or exceed their needs
• Foster and cultivate relationships with internal and external team members
• Attend and actively participate in internal meetings as required (staff meetings, sales meetings, etc.)
• Schedule meetings with clients as appropriate
• Actively support and serve as a role model for company mission and core values
• Meet continuing education requirements to maintain all applicable licenses
• Build local community relationships and participate in community, charity, and trade association opportunities

• Newly licensed, and experienced applicant may apply
• Property & Casualty License required prior to start ; additional licenses/certifications a plus
• Sales-focused self-starter with drive and determination to more than double income through commissions
• Exceptional interpersonal skills; proven track record of building and maintaining relationships while maintaining appropriate levels of confidentiality
• Outstanding written and verbal communication skills as well as excellent presentation skills; able to create and deliver presentations via multiple mediums to individuals as well as varied groups of people
• Strong quantitative and analytical capabilities as well as a technical understanding of personal insurance products; ability to read, analyze, and interpret complex information and apply to practical situations
• Proven history of personal initiative, efficiency, attention to detail, managing multiple projects simultaneously, and performing quality work within deadlines with or without supervision
• PC proficiency required, including MS Office

GEM Plumbing & Heating is a growing company that has been recognized for setting the standard for excellence in on-time, high quality, and friendly customer service. Here at GEM, we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community.

While working with us expect to be treated like family - because you are! You will work in an environment where your hard work is rewarded, recognized, and appreciated. Your daily contributions will have a direct effect on the success of the company and your future. If you want to be part of something bigger than just a job -make this career move and apply today!

Overview:

As a Commercial Account Manager (B2B Sales), you will work within our RI and MA department to provide clients with comfort estimates. This is a full-time position. Some overtime may be required. You will travel within other RI, CT, and MA territories.

Responsibilities:

• Develop and implement effective sales strategies to explore new business opportunities, including the identification of key decision-makers within targeted leads.
• Provide customers with prompt and accurate price quotes, showcasing the latest technologies tailored to meet their specific needs, with a focus on leading with financing options.
• Collaborate seamlessly with other departments to facilitate smooth sales-to-install handoffs, ensuring an exceptional end-to-end customer journey.
• Engage with fellow Sales Reps to communicate sales targets, share best practices, and foster a collaborative work environment that drives success.
• Prepare and deliver regular sales reports to management, highlighting achievements and areas that require attention for continuous improvement.
• Conduct outbound follow-up calls to existing clients through both telephone and email.
• All appointments conducted in-home to provide personalized and tailored solutions.
• Proactively prospect to generate 10% of leads, showcasing your ability to identify and pursue new business opportunities.
• Additional duties as assigned, contributing to the overall success of the team and organization.

• 1-2 years of Commercial HVAC Sales Experience is preferred
• Business to Business (B2B) Sales and Relationship Building
• HVAC Estimating experience is highly preferred
• Proven track record of at least 1+ years in sales, consistently meeting or exceeding sales targets.
• Exceptional analytical skills with acute attention to detail.
• Outstanding written and verbal communication skills.
• Previous experience in the home services industry is highly preferred, demonstrating a strong understanding of customer needs in this sector.

• Moderate to loud noise levels in the work environment.
• Flexibility in working hours, including evenings, early mornings, occasional severe weather events, and weekend or holiday hours.
• Work settings both indoors and outdoors, encompassing various climate conditions ranging from very cold to very hot and humid.

• Ability to use a computer for extended periods, involving sitting, keyboard entry, and use of office equipment.
• Effective communication skills using both computer and phone/smart devices.
• Vision capabilities include close vision, distance vision, and adaptability.
• Physical agility involves reaching, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, and climbing.
• Ability to carry supplies, up to 25 lbs.

• Competitive salary with Commissions
• Car Allowance
• Medical, Dental, and Vision Insurance
• 401K Plan with Company Match
• Holiday Pay
• Long Term Disability
• Company Paid Life Insurance
• Flexible Spending Account
• iPhone
• iPad
• Laptop
• Great Company Culture
• Continuous and extensive training and development