87 Kings Island jobs in the United States

Job Description

Description:Located in Kings Island! Pay: $15- $6/hour
Looking for the perfect weekend job?
Want to have fun this Fall?
Tom & Chee at Kings Island is hiring!

Say CHEEse! Tom & Chee is the Grilled Cheese and Tomato Soup restaurant. We are on the lookout for the most uninhibited creative characters to join our team as Superheroes-In-Training! Come be an active and awesome part of our mission: to be the biggest and most loved grilled cheese brand in America!

Are you:

· Quirky and proud?

· Willing to go the extra mile to do it right?

· Ready to contribute and be part of a fun team?

Do you:

· Possess an Inviting and caring attitude?

· Love to surprise and delight, creating an amazing guest experience?

· Enjoy a fun & fast-paced environment?

Then pick the spot that suits you best and give us a shout!

Now hiring:

· First Impressions & Smile Champions (Cashiers)

· Melt Masters (Grilled Cheese Cooking Machines)

· Weekends Only!

Other good stuff you should know:

· Pay is great! Cashiers & Cooks $15 - $16h ur; work up to Shift Leader for 19- 21/hour

· Food is great! Meal discounts & perks keep your mouth watering and your belly full!

· Culture is great! Come join a team that works hard and has fun together creating memorable experiences that keep you and our guests coming back for more!

• Overseeing all aspects of daily park operations, ensuring safety and guest satisfaction.
• Managing and motivating a large team of operational staff and supervisors.
• Developing and implementing operational procedures and standards.
• Monitoring park capacity and implementing strategies for efficient guest flow.
• Ensuring compliance with all safety regulations, including ride safety and emergency procedures.
• Managing operational budgets and controlling costs effectively.
• Coordinating with other departments, such as entertainment, maintenance, and F&B, to ensure cohesive operations.
• Handling guest feedback and resolving operational issues promptly.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of experience in theme park or large-scale entertainment venue operations, with at least 3 years in a management role.
• Proven experience in managing large teams and driving operational excellence.
• In-depth knowledge of theme park safety regulations and best practices.
• Strong financial acumen and experience managing budgets.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including nights, weekends, and holidays, as required by park operations.

• Directing and supervising the daily activities of various park departments, including attractions, guest services, and shows.
• Ensuring all operational procedures are executed efficiently, safely, and in accordance with company standards.
• Monitoring guest flow, wait times, and overall park atmosphere, implementing strategies to enhance the guest experience.
• Managing staff performance, providing training, coaching, and performance feedback to front-line team members.
• Collaborating with other department managers to coordinate activities, resolve issues, and achieve business objectives.
• Developing and implementing operational plans to meet attendance targets and revenue goals.
• Ensuring compliance with all health, safety, and security regulations.
• Managing operational budgets and controlling costs effectively.
• Responding to and resolving guest inquiries and complaints in a timely and professional manner.
• Analyzing operational data and metrics to identify areas for improvement and implement corrective actions.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent experience.
• Minimum of 7 years of experience in theme park operations management or a similar role in the entertainment/hospitality industry.
• Proven ability to lead, motivate, and manage large teams in a high-pressure environment.
• Strong understanding of theme park operations, including attraction maintenance, guest flow, and show production.
• Excellent problem-solving and decision-making skills.
• Exceptional communication and interpersonal skills, with a focus on guest service.
• Ability to work flexible hours, including weekends, evenings, and holidays.
• Proficiency in Microsoft Office Suite and operational management software.
• A passion for creating memorable experiences for guests.
• Strong financial acumen and experience with budget management.

• Oversee the daily operations of assigned theme park departments, including rides, attractions, shows, and guest services.
• Ensure strict adherence to safety protocols, emergency procedures, and operational guidelines.
• Manage and develop a team of supervisors and hourly associates, fostering a positive and productive work environment.
• Monitor operational performance metrics, identify areas for improvement, and implement corrective actions to enhance efficiency and guest experience.
• Develop and manage operational budgets, controlling costs and maximizing revenue opportunities.
• Collaborate with other departments, including entertainment, marketing, and maintenance, to ensure seamless park operations and deliver exceptional guest experiences.
• Respond effectively to guest inquiries, complaints, and emergencies, ensuring timely and satisfactory resolutions.
• Implement and uphold company standards for cleanliness, presentation, and service quality.
• Participate in strategic planning initiatives, including new attraction openings and operational enhancements.
• Train and mentor staff on operational procedures, safety standards, and guest service best practices.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (or equivalent experience).
• Minimum of 6 years of progressive experience in theme park or large-scale entertainment operations management.
• Proven leadership skills with the ability to motivate and manage diverse teams.
• Strong understanding of theme park operations, including safety regulations, crowd management, and guest flow.
• Excellent problem-solving, decision-making, and conflict-resolution skills.
• Exceptional communication, interpersonal, and customer service skills.
• Ability to work flexible hours, including nights, weekends, and holidays, as required by park operations.
• Proficiency in operational planning and budget management.
• Passion for the entertainment and hospitality industry.

• Develop and implement operational plans and procedures for park attractions and services.
• Manage departmental budgets and control operational costs.
• Oversee staffing, training, and performance management for operational teams.
• Ensure adherence to safety standards, emergency procedures, and regulatory compliance.
• Analyze operational data to identify trends and implement improvements.
• Coordinate with marketing, entertainment, and other departments for park-wide events and initiatives.
• Manage guest service standards and resolve escalated guest issues.
• Implement and manage technology solutions for operational efficiency.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• 8+ years of experience in theme park or entertainment operations management.
• Proven experience in remote team leadership and management.
• Strong understanding of theme park operations, safety regulations, and guest experience principles.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in relevant operational software and remote collaboration tools.
• Exceptional communication and interpersonal skills.

• Develop and execute comprehensive event strategies for the theme park.
• Plan, organize, and manage all aspects of park-wide events, festivals, and celebrations.
• Create innovative and engaging event concepts that enhance guest experience.
• Manage event budgets, ensuring financial targets are met and revenue is maximized.
• Coordinate with all relevant departments (Marketing, Operations, Security, F&B) for event execution.
• Oversee and direct the work of event coordinators and temporary staff.
• Source and manage relationships with external vendors, entertainers, and suppliers.
• Ensure adherence to safety, security, and legal requirements for all events.
• Evaluate event performance and gather feedback for continuous improvement.
• Stay current with industry trends and best practices in event management.

• Bachelor's degree in Event Management, Hospitality, Marketing, or a related field.
• Minimum of 7 years of experience in large-scale event planning and management, preferably in theme parks, attractions, or entertainment venues.
• Proven leadership experience managing event teams.
• Strong understanding of event production, logistics, and budgeting.
• Excellent organizational, project management, and problem-solving skills.
• Creative and innovative thinking with a keen eye for detail.
• Exceptional communication and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficiency in event management software.

• Direct and manage daily operations within assigned theme park areas, ensuring adherence to all safety and operational standards.
• Lead, train, and mentor a team of park operations supervisors and hourly team members.
• Develop and implement operational plans to optimize guest flow, wait times, and overall satisfaction.
• Ensure the safe and efficient operation of all attractions and facilities within the designated zones.
• Oversee crowd management strategies and implement contingency plans during peak times.
• Manage staffing levels, scheduling, and performance for the operations team.
• Conduct regular inspections of facilities and attractions to ensure safety and quality.
• Respond effectively to operational issues, emergencies, and guest concerns.
• Collaborate with inter-departmental teams to ensure a cohesive guest experience.
• Contribute to the development and implementation of new operational procedures and best practices.
• Uphold the company's commitment to exceptional guest service and operational excellence.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field; extensive relevant experience may substitute.
• Minimum of 5 years of progressive management experience in the theme park, attractions, or entertainment industry.
• Proven track record of leadership and team development in a high-volume operational environment.
• Strong understanding of theme park safety regulations and best practices.
• Excellent problem-solving, decision-making, and crisis management skills.
• Exceptional communication and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays, as required.
• Proficiency in operational planning and resource management.
• A passion for creating memorable guest experiences.