5,436 Lead Qualification jobs in the United States

About the Company

Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Company’s brands: Budget Blinds, The Tailored Closet, PremierGarage, AdvantaClean, Kitchen Tune-Up, Bath Tune-Up, Two Maids, Aussie Pet Mobile, Lightspeed Restoration and Concrete Craft are consistently rated at the top of their categories and supported by more than 2,500 franchise territories.

Home Franchise Concepts is a subsidiary of JM Family Enterprises, a family-owned, professionally managed diversified automotive company.

A few of the Company’s many accolades and awards include:

• Entrepreneur’s Franchise 500
• Entrepreneur’s Franchise 500 Best in Category
• Entrepreneur’s Top Low-Cost Franchise
• Entrepreneur’s Top New & Emerging Franchises
• Entrepreneur’s Top Home-based Franchises
• Entrepreneur’s Top 100 Global Franchises

Job Summary:

The Lead Qualification Specialist at Home Franchise Concepts is a role focused on being the first point of contact for potential franchise owners across all company brands. Key responsibilities include rapidly reaching out to inbound leads via phone, text, and email; qualifying candidates both financially and operationally; and ensuring prospects understand the entrepreneurial nature of franchise ownership. Once initial qualifications are met, the Candidate Qualifier schedules candidates with an Advisor for the next stage. The role requires consistent follow-up and reporting feedback to the marketing team to enhance lead quality. Success in this role is measured by rapid response times, high contact rates, effective qualification of candidates, and seamless scheduling of appointments, all of which contribute to key performance metrics.

Supervisory Responsibilities:

• This position has no supervisory responsibilities

Duties / Responsibilities:

• Receive and manage all inbound leads for the Home Franchise Concepts portfolio.
• Initiate rapid outreach via phone, email, and text within minutes of lead inquiry.
• Conduct multiple follow-ups attempts to maximize contact rates.
• Update and maintain accurate and timely records in Salesforce. Collaborate with the sales team to ensure a smooth transition of qualified leads, including scheduling
• Discovery calls as part of the hand-off process.
• Engage candidates in meaningful conversations to uncover their goals, financial capabilities, and operational readiness.
• Clearly explain the expectations of franchise ownership
• Apply a consultative approach by asking thoughtful, challenging questions to help both candidates and HFC assess mutual compatibility.
• Disqualify leads that do not meet minimum requirements or demonstrate a lack of alignment with brand expectations.
• When qualifications are met, schedule the candidate for a Discovery appointment with the appropriate Franchise Advisor ensuring complete and accurate notes with relevant context to support a seamless handoff.
• Work closely with the Franchise Development Marketing team to provide feedback on lead sources and quality, ensuring continuous improvement of lead generation efforts.
• Participate in team meetings, training sessions, and ongoing development opportunities.

Required Skills / Abilities:

• Comfortable making a high volume of outbound calls and messages daily.
• Strong conversational and active listening skills; able to build rapport quickly.
• Confident asking challenging or thought-provoking questions to qualify candidates.
• Basic understanding of financial requirements for business ownership (liquid capital, net worth, investment ranges).
• Highly organized and self-starter, with proven ability to manage multiple leads and priorities.
• Proficiency with Salesforce, Office365, Zoom.
• Team-oriented with a strong sense of accountability and collaboration.

Education and Experience Requirements:

• High School Diploma or equivalent
• Minimum of one year of sales support experience

Physical Requirements:

• Light-duty work environment – primarily office-based with minimal physical exertion.
• Ability to sit for extended periods while working on a computer.
• Occasional standing or walking for presentations or facilitation.
• Ability to lift and carry up to 25 lbs occasionally.
• Hybrid model – Work from the office on Tues/Wed/Thurs and from home on Mon/Fri.
• Reasonable accommodation will be made to enable individuals with disabilities to perform essential functions.

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The pay range for this position is $27.50 - 33.65 per hour, this position may have opportunities for additional compensation. Actual pay will be determined by factors including candidate experience and qualifications, education and work location. At Home Franchise Concepts, we offer a highly competitive benefits package designed to support you and your family. Our offerings include medical, dental, and vision insurance, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and supplemental life insurance. Associates are also eligible for an annual discretionary bonus and can participate in our 401(k) retirement plan, which includes matching contributions equal to 100% of the first three percent of eligible compensation contributed and 50% of the next two percent. In addition, we provide 10 paid holidays, 8 paid hours for associates to volunteer in their community, and open time off to support work-life balance. During the interview process, our Talent team will be happy to share more details about our benefits and career development opportunities.

HOME FRANCHISE CONCEPTS IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Home Franchise Concepts is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS

If you have a disability and require a reasonable accommodation to complete the job application process, please contact HFC's Talent Acquisition department at for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.

#HFCGO25

#LI-Hybrid

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

**What makes DHL great?** Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world.
**_Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine_**
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
**Start YOUR career with DHL today.**
DHL Express has immediate career opportunities available for Sales,  **Lead Qualification Agents**  in our Tempe, Arizona office. The Sales,  **Lead Qualification Agents**  will qualify leads by telephone and refer to the appropriate sales team. They will perform this by making outbound calls to or accepting inbound calls from prospective clients to determine the customer's needs, estimated shipment volume, revenue potential, and answer customer questions regarding DHL services.
Starting Pay is $23.50/hour
**Key Responsibilities:**
+ Executes telephone calls to establish and qualify leads and prospects for the sales force
+ Handles incoming customer calls with the intent of extending contact to sell new or additional products and/or services and to provide customer satisfaction and retention
+ Handles inquiries generated by advertising
+ Records customer information and maintains data records in appropriate tool
+ Ensures information is recorded timely, accurately and in a clear understandable manner
+ Coordinates work activities to achieve the volume expected to meet operational requirements
+ Cultivating new qualified leads through both cold and warm calls (outbound/inbound)
  **Skills & Qualifications:**
+ Entry level position offering career growth opportunities into DHL's Sales organization
+ BA/BS degree or currently pursuing a bachelor's degree preferred
+ Excellent oral communication skill
+ Inbound and outbound calling experience a plus
+ Strong PC skills and a working knowledge of MS Office and CRM
+ Strong ability to actively listen and determine customer's needs
+ Highly motivated, competitive, self-starter
+ Bilingual (Spanish) a plus 
**Employee Benefits & Incentives**
DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:
+ Competitive Pay
+ Bonus/Incentive Programs
+ Retirement Savings - 401K with company match
+ Medical, Dental, Vision, well-being programs
+ Tuition Reimbursement
+ Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
+ Paid Leave
+ Employee Discount Program
+ Employee Assistance & Work Life Program
+ Outstanding training opportunities
_DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:_ _ will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation._

**What makes DHL great?** Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world.
**_Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine_**
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
**Start YOUR career with DHL today.**
DHL Express has immediate career opportunities available for Sales,  **Lead Qualification Agents**  in our Tempe, Arizona office. The Sales, ** ** **Lead Qualification Agents**  will qualify leads by telephone and refer to the appropriate sales team. They will perform this by making outbound calls to or accepting inbound calls from prospective clients to determine the customer's needs, estimated shipment volume, revenue potential, and answer customer questions regarding DHL services.
**Key Responsibilities:**
+ Executes telephone calls to establish and qualify leads and prospects for the sales force
+ Handles incoming customer calls with the intent of extending contact to sell new or additional products and/or services and to provide customer satisfaction and retention
+ Handles inquiries generated by advertising
+ Records customer information and maintains data records in appropriate tool
+ Ensures information is recorded timely, accurately and in a clear understandable manner
+ Coordinates work activities to achieve the volume expected to meet operational requirements
+ Cultivating new qualified leads through both cold and warm calls (outbound/inbound)
  **Skills & Qualifications:**
+ Entry level position offering career growth opportunities into DHL's Sales organization
+ BA/BS degree or currently pursuing a bachelor's degree preferred
+ Excellent oral communication skill
+ Inbound and outbound calling experience a plus
+ Strong PC skills and a working knowledge of MS Office and CRM
+ Strong ability to actively listen and determine customer's needs
+ Highly motivated, competitive, self-starter
+ Bilingual (Spanish) a plus 
**Employee Benefits & Incentives**
DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:
+ Competitive Pay
+ Bonus/Incentive Programs
+ Retirement Savings - 401K with company match
+ Medical, Dental, Vision, well-being programs
+ Tuition Reimbursement
+ Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
+ Paid Leave
+ Employee Discount Program
+ Employee Assistance & Work Life Program
+ Outstanding training opportunities
_DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:_ _ will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation._

Job Title:
Specialist, Customer Acquisition
Job Description
The Customer Acquisition Specialist is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Acquisition Specialist position at Concentrix is just the right place for you!
As a remote Customer Acquisition Specialist, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding service experiences as we are.
**WHAT YOU WILL DO IN THIS ROLE**
+ Provide accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
+ Work with a team and report directly to a Sales Manager
**YOUR QUALIFICATIONS**
+ 2+ years of experience working in a customer service or sales capacity
+ Prior success in achievement of personal and team sales quota/goals
+ Experience in high-volume calling
+ Experience learning new technology and data
+ Problem solving skills
+ Excellent knowledge of MS Office programs
+ Experience working with Salesforce.com or similar CRM
+ Experience or willingness to work from home
**WHAT'S IN IT FOR YOU**
+ The base salary range for this position is 32,600 40,800, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience with company-supplied technologies
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
The deadline to apply for this position is October 20th, 2025.
Location:
USA IN Work-at-Home
Language Requirements:
English (Required)
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .

Job Title:
Specialist, Customer Acquisition
Job Description
The Customer Acquisition Specialist is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Acquisition Specialist position at Concentrix is just the right place for you!
As a remote Customer Acquisition Specialist, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding service experiences as we are.
**WHAT YOU WILL DO IN THIS ROLE**
+ Provide accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
+ Work with a team and report directly to a Sales Manager
**YOUR QUALIFICATIONS**
+ 2+ years of experience working in a customer service or sales capacity
+ Prior success in achievement of personal and team sales quota/goals
+ Experience in high-volume calling
+ Experience learning new technology and data
+ Problem solving skills
+ Excellent knowledge of MS Office programs
+ Experience working with Salesforce.com or similar CRM
+ Experience or willingness to work from home
**WHAT'S IN IT FOR YOU**
+ The base salary range for this position is 32,600 40,800, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience with company-supplied technologies
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
The deadline to apply for this position is October 20th, 2025.
Location:
USA IN Work-at-Home
Language Requirements:
English (Required)
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .

Job Title:
Specialist, Customer Acquisition
Job Description
The Customer Acquisition Specialist is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Acquisition Specialist position at Concentrix is just the right place for you!
As a remote Customer Acquisition Specialist, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding service experiences as we are.
**WHAT YOU WILL DO IN THIS ROLE**
+ Provide accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
+ Work with a team and report directly to a Sales Manager
**YOUR QUALIFICATIONS**
+ 2+ years of experience working in a customer service or sales capacity
+ Prior success in achievement of personal and team sales quota/goals
+ Experience in high-volume calling
+ Experience learning new technology and data
+ Problem solving skills
+ Excellent knowledge of MS Office programs
+ Experience working with Salesforce.com or similar CRM
+ Experience or willingness to work from home
**WHAT'S IN IT FOR YOU**
+ The base salary range for this position is 32,600 40,800, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience with company-supplied technologies
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
The deadline to apply for this position is October 20th, 2025.
Location:
USA IN Work-at-Home
Language Requirements:
English (Required)
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .

Job Title:
Specialist, Customer Acquisition
Job Description
The Customer Acquisition Specialist is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Acquisition Specialist position at Concentrix is just the right place for you!
As a remote Customer Acquisition Specialist, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding service experiences as we are.
**WHAT YOU WILL DO IN THIS ROLE**
+ Provide accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
+ Work with a team and report directly to a Sales Manager
**YOUR QUALIFICATIONS**
+ 2+ years of experience working in a customer service or sales capacity
+ Prior success in achievement of personal and team sales quota/goals
+ Experience in high-volume calling
+ Experience learning new technology and data
+ Problem solving skills
+ Excellent knowledge of MS Office programs
+ Experience working with Salesforce.com or similar CRM
+ Experience or willingness to work from home
**WHAT'S IN IT FOR YOU**
+ The base salary range for this position is 32,600 40,800, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience with company-supplied technologies
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
The deadline to apply for this position is October 20th, 2025.
Location:
USA IN Work-at-Home
Language Requirements:
English (Required)
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .

Job Title:
Specialist, Customer Acquisition
Job Description
The Customer Acquisition Specialist is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Acquisition Specialist position at Concentrix is just the right place for you!
As a remote Customer Acquisition Specialist, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding service experiences as we are.
**WHAT YOU WILL DO IN THIS ROLE**
+ Provide accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
+ Work with a team and report directly to a Sales Manager
**YOUR QUALIFICATIONS**
+ 2+ years of experience working in a customer service or sales capacity
+ Prior success in achievement of personal and team sales quota/goals
+ Experience in high-volume calling
+ Experience learning new technology and data
+ Problem solving skills
+ Excellent knowledge of MS Office programs
+ Experience working with Salesforce.com or similar CRM
+ Experience or willingness to work from home
**WHAT'S IN IT FOR YOU**
+ The base salary range for this position is 32,600 40,800, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience with company-supplied technologies
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
The deadline to apply for this position is October 20th, 2025.
Location:
USA IN Work-at-Home
Language Requirements:
English (Required)
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .

Job Title:
Specialist, Customer Acquisition
Job Description
The Customer Acquisition Specialist is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Acquisition Specialist position at Concentrix is just the right place for you!
As a remote Customer Acquisition Specialist, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding service experiences as we are.
**WHAT YOU WILL DO IN THIS ROLE**
+ Provide accurate weekly/ monthly/ quarterly sales forecast
+ Mastery of product knowledge and technical understanding of services to assess client requirements
+ Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
+ Manage external competitive pressures and handle objections to retain customers or win new customers
+ Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
+ Work with your team and management to provide a professional experience during all interactions with customers and prospects
+ Maintain the customer management system (CRM) to ensure all relevant data is captured
+ Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
+ Work with a team and report directly to a Sales Manager
**YOUR QUALIFICATIONS**
+ 2+ years of experience working in a customer service or sales capacity
+ Prior success in achievement of personal and team sales quota/goals
+ Experience in high-volume calling
+ Experience learning new technology and data
+ Problem solving skills
+ Excellent knowledge of MS Office programs
+ Experience working with Salesforce.com or similar CRM
+ Experience or willingness to work from home
**WHAT'S IN IT FOR YOU**
+ The base salary range for this position is 32,600 40,800, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience with company-supplied technologies
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
The deadline to apply for this position is October 20th, 2025.
Location:
USA IN Work-at-Home
Language Requirements:
English (Required)
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .