9,483 Lead Qualification jobs in the United States

Email Marketing Specialist- Lead Qualification

60290 Chicago, Illinois TransPerfect

Posted 1 day ago

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Job Description

The Email Marketing Specialist is responsible for nurturing unqualified leads to qualification for sales and elevating key buying signal insights to sales. With the increasing volume of incoming leads from around the world, you must constantly seek ways to improve and automate the lead qualification process. You will serve as the first line of communication between potential customers and the sales team, so effective communication from initial contact to handover is crucial. Your role will include owning email marketing efforts, developing and optimizing nurturing programs, and ensuring smooth lead handoff to sales. Manage all incoming leads to ensure proper qualification before passing them to sales. Communicate with under-qualified leads to gather sufficient information for qualification decisions, focusing on automation to handle high volume while maintaining a positive customer experience. Create and implement effective nurturing plans to convert unqualified leads into qualified opportunities. Research high-value leads and identify additional contacts within organizations to provide sales with targeted insights. Identify trends in inbound leads, such as multiple touchpoints, and collaborate with sales and marketing to leverage these insights. Establish repeatable processes, templates, and parameters for lead escalation to support team training and scalability. Implement tools and processes to automate lead qualification, studying best practices and benchmarking relevant tools. Work with digital marketing to formalize lead qualification activities and reporting within existing systems like CRM. Provide marketing insights based on outreach observations to enhance messaging and promotional strategies. Create automated reports to monitor lead qualification performance and identify areas for improvement. Collaborate with the marketing team to define and support lead generation campaigns. Required Skills: 3-5 years of experience in sales and/or email marketing, preferably in B2B. At least 2 years of experience nurturing and qualifying inbound leads. Excellent oral and written communication skills. Fluent in English; additional languages are a plus. Good understanding of technical products and solutions. Experience managing contacts in CRMs and contact management systems. Proven ability to create effective email and cold-calling campaigns. #J-18808-Ljbffr

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Lead Qualification Representative - Tempe, AZ

85282 Tempe, Arizona DHL Express, Inc.

Posted 4 days ago

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Job Description

Non-Exempt Hourly Pay Rate: $23.50
**What makes DHL great?** Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world.
**_Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine_**
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
**Start YOUR career with DHL today.**
DHL has immediate career opportunities available for a **Lead QualificationRepresentative** in our Tempe, Arizona office. This role will qualify leads by telephone and refer to the appropriate sales team.They will perform this by making outbound calls to or accepting inbound calls from prospective clients to determine the customer's needs, estimated shipment volume, revenue potential, and answer customer questions regarding DHL services.
**Key Responsibilities:**
+ Completes telephone calls to establish and qualify leads and prospects for the sales force
+ Handles incoming customer calls with the intent of extending contact to sell new or additional products and/or services and to provide customer satisfaction and retention
+ Handles inquiries generated by advertising
+ Records customer information and maintains data records in appropriate tool
+ Ensures information is recorded timely, accurately and in a clear understandable manner
+ Coordinates work activities to achieve the volume expected to meet operational requirements
+ Cultivating new qualified leads through both cold and warm calls (outbound/inbound)
**Skills & Qualifications:**
+ Entry level position offering career growth opportunities into DHL's Sales organization
+ High School Diploma Required
+ Pursuing Associate's or Bachelor's degree preferred
+ Excellent oral communication skill
+ Inbound and outbound calling experience a plus
+ Strong PC skills and a working knowledge of MS Office and CRM
+ Strong ability to actively listen and determine customer's needs
+ Highly motivated, competitive, self-starter
+ Bilingual (Spanish) a plus
**Employee Benefits & Incentives**
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
+ Non-Exempt Hourly Pay Rate: $23.50
+ Monthly commission eligible
+ Bonus/Incentive Programs
+ Retirement Savings - 401K with company match
+ myShares - Voluntary plan to buy discounted company shares
+ Medical, Dental, Vision, well-being programs
+ Tuition Reimbursement
+ Generous Paid Time Off - Starting at 4 Weeks
+ Paid Leave
+ Employee Discount Program
+ Employee Assistance & Work Life Program
+ Outstanding training opportunities
_DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:_ _ will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Member Services Lead Qualification Specialist

23274 Richmond, Virginia CoStar Realty Information, Inc.

Posted 1 day ago

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Job Description

Member Services Lead Qualification Specialist
Job Description
Member Services Lead Qualification Specialist
**Company Intro**
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
**CoStar**
CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.
**About this role:**
The role of the Member Service Lead Qualification Specialist plays a pivotal role in ensuring we are yielding highly intent leads to our Member Agents. In this role, you will engage with high-priority inbound leads with the mission of qualifying and dispositioning the potential buyer or seller to then yield via warm transfer (based on predefined selections) to our member agents. You will be talking to potential home buyers and sellers as well as Residential Real Estate Agents, and Brokers.
**What you will do:**
+ Conduct comprehensive vetting of leads received through outbound and inbound phone calls, as well as emails, to ensure they meet our qualification criteria.
+ Intercept and manage inbound calls on behalf of member agents. Perform thorough vetting during these calls to assess the quality and potential of the leads.
+ Engage directly with consumers interested in the home buying and selling process to effectively connect them to our member agents.
+ Use established criteria and tools to assess the potential of each lead and determine their suitability. Analyze responses and data to ensure the leads are credible and meet the requirements of our member agents.
+ Ensure only qualified leads are forwarded to member agents, providing them with a streamlined and effective lead generation process.
+ Deliver a summary of the opportunity and background of client needs/expectations with Member Agents via their preselected preferred channels of communication
+ Utilize consumer and client feedback to optimize and enhance product offerings
+ Take part in continuous professional development opportunities, world class training, coaching, and mentorship with access to industry leading research and thought leadership
**Qualifications**
+ Bachelor's degree from an accredited, not-for-profit University or College.
+ A track record of commitment to prior employers.
+ 2 years of call center and/or professional experience.
+ Proven experience in a lead generation, sales, or customer service role, preferably in the real estate industry.
+ Strong time management skills and very detailed oriented.
+ Ability to multitask and prioritize tasks in a fast-paced environment.
+ Excellent communication skills, both written and verbal, with the ability to effectively interview and assess potential leads.
+ Strong analytical skills with attention to detail for evaluating lead quality.
+ A customer-focused approach with a commitment to providing high-quality support to both leads and member agents.
+ Knowledge of Windows, Apple OS, Microsoft Office, and Internet applications.
+ A proactive and positive attitude, with a commitment to providing exceptional customer service.
+ Enjoys working independently and as part of a team.
+ Ability to work some nights and weekends.
+ Evidence of strong academic performance in college
**What's In It For You?**
When you join CoStar Group, you'll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.
Our benefits package includes (but is not limited to):
· Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
· Life, legal, and supplementary insurance
· Virtual and in person mental health counseling services for individuals and family
· 401(K) retirement plan with matching contributions
· Employee stock purchase plan
· Paid time off
· Tuition reimbursement
· Access to CoStar Group's Diversity, Equity, & Inclusion Employee Resource Groups
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply? However, please note that CoStar Group is not able to provide visa sponsorship for this position.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling 1- or by sending an email to .
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Lead Qualification Representative - Tempe, AZ

85281 Tempe, Arizona DHL Express

Posted 18 days ago

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Job Description

Permanent

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine


DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today… 

DHL has immediate career opportunities available for a Lead Qualification Representative  in our Tempe, Arizona office. This role will qualify leads by telephone and refer to the appropriate sales team. They will perform this by making outbound calls to or accepting inbound calls from prospective clients to determine the customer’s needs, estimated shipment volume, revenue potential, and answer customer questions regarding DHL services.

Key Responsibilities:

  • Completes telephone calls to establish and qualify leads and prospects for the sales force 
  • Handles incoming customer calls with the intent of extending contact to sell new or additional products and/or services and to provide customer satisfaction and retention 
  • Handles inquiries generated by advertising 
  • Records customer information and maintains data records in appropriate tool 
  • Ensures information is recorded timely, accurately and in a clear understandable manner 
  • Coordinates work activities to achieve the volume expected to meet operational requirements
  • Cultivating new qualified leads through both cold and warm calls (outbound/inbound) 

Skills & Qualifications:  

  • Entry level position offering career growth opportunities into DHL’s Sales organization 
  • High School Diploma Required
    • Pursuing Associate's or Bachelor's degree preferred 
  • Excellent oral communication skill 
  • Inbound and outbound calling experience a plus 
  • Strong PC skills and a working knowledge of MS Office and CRM 
  • Strong ability to actively listen and determine customer's needs 
  • Highly motivated, competitive, self-starter 
  • Bilingual (Spanish) a plus 

Employee Benefits & Incentives

DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:

  • Non-Exempt Hourly Pay Rate: $23.50
    • Monthly commission eligible
  • Bonus/Incentive Programs
  • Retirement Savings – 401K with company match
  • myShares - Voluntary plan to buy discounted company shares
  • Medical, Dental, Vision, well-being programs
  • Tuition Reimbursement
  • Generous Paid Time Off – Starting at 4 Weeks
  • Paid Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Outstanding training opportunities

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here: 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Customer Acquisition Specialist

30383 Atlanta, Georgia Tidewater Consulting Services

Posted 12 days ago

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Job Description

At Tidewater, we work exclusively with top-tier clients, offering entry-level professionals the opportunity to acquire industry experience and start a career. As we expand into new territories, our Business Development team is actively seeking the most elite talent in the Atlanta area, to aid in the future growth of our Southeast locations. Our Business Management Program will help you build valuable professional and leadership skills to thrive in your career!

Responsibilities:

  • Be the face of the company and primary point of contact for consumers
  • Work on-site and hands-on with our Sales and Marketing team to grow brand awareness
  • Conceptualize campaigns and strategies to acquire new accounts and drive revenue
  • Gain industry and organizational knowledge through daily client interactions
  • Assist management in troubleshooting issues and daily office operations
Requirements:
  • Must be enrolled in or an alumnus of an accredited college or university
  • Ability to multitask and prioritize efficiently with minimal supervision
  • Must have studied Communications, Sales or some related fields
  • Team Oriented, dedicated, with extreme attention to detail
  • Works with integrity and professionalism at all times

Apply if you have experience in the following: Sales, Marketing, Customer Service, Retail, Restaurant, Teamwork, Training, Campaigns, Leadership, Communication, Outreach, Advertising, Sports, Teaching, Entrepreneurship, Customer Acquisitions, Business, Internship, Clients, Team Sports, Advertising.
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Customer Acquisition Specialist

91739 Rancho Cucamonga, California T&R Framerworks Inc

Posted 1 day ago

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Job Description

Drive Growth & Impact Lives in San Bernardino! Join T&R Frameworks as a Customer Acquisition Specialist for our vital LifeLine campaign!

T&R Frameworks is an established firm consistently delivering creative and engaging direct marketing campaigns that not only capture attention but also build authentic, enduring connections between brands and consumers. We're looking for an assertive & compassionate Customer Acquisition Specialist in San Bernardino. This role on our LifeLine campaign will involve you in proactively identifying, engaging, & enrolling new eligible individuals into essential government-assisted wireless & broadband communication services.

As a Customer Acquisition Specialist, you will immerse yourself in comprehensive training, learning advanced techniques for direct customer engagement & compliant enrollment. You'll develop expertise in navigating eligibility criteria, presenting program benefits persuasively, & efficiently processing applications to secure new client activations. Your work will directly expand access to vital communication services for the San Bernardino community.

Key Responsibilities of the Customer Acquisition Specialist

  • Proactively identify & engage with a high volume of prospective customers in diverse community settings & designated outreach locations throughout San Bernardino.

  • Clearly and persuasively articulate LifeLine wireless & broadband program benefits and features, tailoring presentations and addressing questions effectively.

  • Accurately assess potential client eligibility for the LifeLine program by verifying required documents according to regulations.

  • Facilitate the entire enrollment process for applicants, including digital and physical forms, and instant device activation, ensuring accurate data and compliance.

  • Address customer objections about program details and eligibility with a positive, solution-focused approach to ensure successful acquisition.

  • Consistently achieve & exceed customer acquisition targets, demonstrating a strong commitment to measurable results & contributing significantly to overall client growth.

  • Meticulously maintain confidential records of prospecting, customer interactions, eligibility, and enrollment within the CRM system.

  • Strict adherence to all federal, state, and company LifeLine program and direct sales compliance protocols is required, maintaining high ethical standards.

  • Actively participate in team meetings, sales training, and coaching to refine customer acquisition strategies and techniques.

  • Manage portable enrollment stations, devices, and marketing materials, ensuring they are prepared and operational for daily field use.

  • Relay customer feedback and market insights to management to optimize outreach strategies and program improvements.

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Customer Acquisition Manager

78703 Austin, Texas Amazon

Posted 1 day ago

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Job Description

Description
AWS is expanding its North American Outbound Customer Acquisition Sales team. As a Customer Acquisition leader, you'll manage a team of representatives to generate high-quality sales opportunities and accelerate customer growth. You'll collaborate with cross-functional teams to drive AWS service adoption and market expansion. Your role involves strategic planning, stakeholder management, and developing early career talent through coaching and mentoring. You'll focus on helping your team exceed KPIs, build sales and leadership skills, and advance within AWS Global Sales. This position is crucial for pipeline generation, customer acquisition, and fostering a talent development flywheel across the organization.
Success will be measured by building an operationally excellent team. You will rely on data and analysis provided by operations teams, but also self-generated, to dive deep into performance trends and inform decisions to produce successful outcomes. As a manager, you will be responsible for upholding Amazon's goal of Striving to be Earth's Best Employer through e?ective hiring, people management, coaching, and culture building.
Key job responsibilities
* Manage team in building top of funnel pipeline defined as executing effective prospecting to schedule new customers meetings and facilitate early stage customer conversations to generate qualified opportunities for Field Sales progression.
* Identify internal and external challenges, and work to build scalable mechanisms that drive solutions/impact for your immediate team as well as your extended stakeholder organization.
* Oversee all aspects of individual and team-wide coaching and enablement to develop early career talent, including developing sales acumen/skills-based competencies and Amazon Leadership Principles-based competencies.
* Be the trusted advisor and voice of Demand Generation to regional/segment sales leaders and cross-functional teams through monthly business reviews and cross-functional roundtables.
* Manage team to weekly, monthly, and quarterly performance KPIs and goals, including but not limited to: outbound calls, meetings scheduled, opportunity creation, and marketing lead follow up.
* Grow technical acumen and understanding of customer business issues through ongoing professional development and direct customer engagement.
* Contribute to initiatives such as culture-building, piloting new tools and resources, and rep and manager development.
Basic Qualifications
· 7+ years of technology related sales or business development experience
· 5+ years sales management experience; managing teams of 10 or more
· Proven track record of metrics and quota achievement
· Demonstrated record of people development.
· Ability to dive deep into data, find meaning and deliver outcomes.
· BA/BS degree or relevant experience
Preferred Qualifications
· Demonstrated record of people development
· Ability to dive deep into data, find meaning and deliver outcomes
· Proven track record of metrics and quota obtainment
· Strong leadership skills with a focus on associate development
· Experience developing and executing multi-modal, targeted campaigns
· Experience working with a matrixed team of stakeholders to achieve common goal
· Experience with using data and trends to articulate business needs
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Customer Acquisition Manager

22212 Arlington, Virginia Amazon

Posted 1 day ago

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Job Description

Description
AWS is expanding its North American Outbound Customer Acquisition Sales team. As a Customer Acquisition leader, you'll manage a team of representatives to generate high-quality sales opportunities and accelerate customer growth. You'll collaborate with cross-functional teams to drive AWS service adoption and market expansion. Your role involves strategic planning, stakeholder management, and developing early career talent through coaching and mentoring. You'll focus on helping your team exceed KPIs, build sales and leadership skills, and advance within AWS Global Sales. This position is crucial for pipeline generation, customer acquisition, and fostering a talent development flywheel across the organization.
Success will be measured by building an operationally excellent team. You will rely on data and analysis provided by operations teams, but also self-generated, to dive deep into performance trends and inform decisions to produce successful outcomes. As a manager, you will be responsible for upholding Amazon's goal of Striving to be Earth's Best Employer through e?ective hiring, people management, coaching, and culture building.
Key job responsibilities
* Manage team in building top of funnel pipeline defined as executing effective prospecting to schedule new customers meetings and facilitate early stage customer conversations to generate qualified opportunities for Field Sales progression.
* Identify internal and external challenges, and work to build scalable mechanisms that drive solutions/impact for your immediate team as well as your extended stakeholder organization.
* Oversee all aspects of individual and team-wide coaching and enablement to develop early career talent, including developing sales acumen/skills-based competencies and Amazon Leadership Principles-based competencies.
* Be the trusted advisor and voice of Demand Generation to regional/segment sales leaders and cross-functional teams through monthly business reviews and cross-functional roundtables.
* Manage team to weekly, monthly, and quarterly performance KPIs and goals, including but not limited to: outbound calls, meetings scheduled, opportunity creation, and marketing lead follow up.
* Grow technical acumen and understanding of customer business issues through ongoing professional development and direct customer engagement.
* Contribute to initiatives such as culture-building, piloting new tools and resources, and rep and manager development.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Bachelor's degree or equivalent
- Experience using data and trends to articulate business needs or equivalent
- Experience working with a matrixed team of stakeholders to achieve a common goal or equivalent
- 7+ years of technology related sales, business development or equivalent experience
- 5+ years of sales management experience
Preferred Qualifications
- Experience managing time efficiently, meeting personal goals, and working effectively with internal, partner, and customer teams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Customer Acquisition Marketing Manager

35275 Birmingham, Alabama EBSCO

Posted today

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Job Description

Headquartered in Birmingham, Alabama, Moultrie ( ) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and others for real-time remote monitoring. We take pride in developing deep user understanding, obsessing about the details, and going the extra mile to show our users we love them. Moultrie is customer-driven - hardware, software, marketing, and customer success teams collaborate to deliver a quality user experience. As a business unit of EBSCO Industries ( ), we offer the stability and benefits of a firmly established corporation while operating as a growth-focused team with the entrepreneurial spirit of a startup.
We are guided by the following principles: Customer Obsession.; Excellence is the Standard.; Bias for Action.; Act Boldly.; Deliver Results.; Hire and Develop the Best.; Be Curious and Learn.; Win as a Team.; Grow or Die.

Job Summary

The Customer Acquisition Marketing Manager will optimize marketing campaigns across paid digital channels to turn impressions and clicks into passionate customers. This role will execute marketing initiatives focused on acquiring and retaining customers, primarily in performance marketing channels. This includes but is not limited to paid social, paid search, traditional media, display ads, email, and website. The ideal candidate will understand acquisition funnels and have hands-on experience implementing growth strategies, decreasing customer acquisition costs, and campaign execution and optimization.

Job Responsibilities

Execution & Optimization:

  • Develop, execute, and manage paid media campaigns (Google, Meta, programmatic, etc.) focused on driving customer acquisition and retention. Optimize marketing campaigns across multiple channels (digital, social, email, traditional media, ambassadors, and influencers) to maximize ROI and improve performance. Develop and execute testing strategies, A/B tests, and other optimization techniques to continuously improve marketing effectiveness.
Data-Driven Decision Making:
  • Analyze and interpret marketing data and performance metrics to track the effectiveness of campaigns and identify opportunities for growth and areas of improvement. Use data to optimize spend, improve ROI, and increase new customer growth.
Collaboration Across Teams:
  • Collaborate with cross-functional team members, including social media managers, email specialists, community team, and web team, to ensure marketing content and optimizations align with the overall marketing calendar and business objectives. Partner with external agencies and vendors to optimize campaigns, track performance, and ensure alignment with brand standards. Collaborate with creative and content teams to develop high-converting ad creatives.
Performance Reporting:
  • Report on campaign performance with regular updates and strategic recommendations. Use insights to continually refine tactics and ensure that marketing efforts align with the company's overall goals and objectives.
Job Requirements
  • Bachelor's Degree (Business, Marketing, Economics, or a related field).
  • 3-5 years experience in performance/digital marketing, customer acquisition, data analysis, and optimization at a B2C organization.
  • Proven track record of managing and optimizing paid acquisition channels (e.g., Google, Meta, Reddit, TikTok, etc.).
  • Strong analytical skills and experience working with marketing data tools (e.g., Google Analytics, Excel, etc.).
  • Ability to thrive in a fast-paced, results-driven environment. Excellent communication, writing, and collaboration skills.
Essential Job Function

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
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Specialist, Customer Acquisition Analytics

60684 Chicago, Illinois BMO Financial Group

Posted 1 day ago

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Job Description

We are seeking an enthusiastic, data-centric, and impact-oriented analytics professional to join the U.S. P&BB Customer Acquisition team. This role will be critical in evaluating the effectiveness of all efforts designed to drive Net Customer Growth and support the bank's broader strategic plan. The ideal candidate brings both technical depth and business acumen to help shape the customer acquisition strategy through data, tools, and insight.
**What you'll do:**
+ Conduct extensive data analysis to evaluate acquisition performance and customer growth trends across channels and segments
+ Support the refinement of customer growth strategies grounded in data
+ Build tools to monitor and assess the success of growth initiatives, and the infrastructure to model, test, and refine the assumptions that drive forecasts
**How you'll do it:**
+ Apply an analytical, data-driven mindset to solve complex problems with precision and clarity
+ Use statistical and exploratory techniques to uncover insights (advanced Excel, SQL, SAS, and/or Python) and support strategic recommendations
+ Influence stakeholders through thought leadership, clear communication, and rigorous analytical approach
Provides subject matter expertise in the design, development, management, and implementation of assigned projects from business case development through execution. Works across BMO to deliver specific project/program business results in alignment with overall group goals.
+ Creates innovative business development strategies to grow the business in collaboration with other BMO partners.
+ Contributes to the development of marketing and sales materials for new business opportunities.
+ Identifies short- and long-term value creation opportunities for target customer segments.
+ Develops, maintains, and executes a business plan to achieve client retention objectives.
+ Recommends and implements solutions based on analysis of issues and implications for the business.
+ Acts as a trusted advisor to assigned business/group.
+ Influences and negotiates to achieve business objectives.
+ Assists in the development of strategic plans.
+ Helps determine business priorities and best sequence for execution of business/group strategy.
+ Conducts independent analysis and assessment to resolve strategic issues.
+ Ensures alignment between stakeholders.
+ Collaborates with internal and external stakeholders to meet business objectives.
+ Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
+ Monitors and tracks performance, and addresses any issues.
+ Designs and produces regular and ad-hoc reports, and dashboards.
+ Identifies emerging issues and trends to inform decision-making.
+ Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
+ Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
+ May consult to or serve on various committees and task forces.
+ Provides input into the planning and implementation of operational programs.
+ Executes routine tasks (e.g. service requests, transactions, queries, etc.) in accordance with applicable service level agreements.
+ Acts as a relationship manager on assigned projects / programs to ensure alignment with overall enterprise and group goals.
+ Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
+ Participates in project / program design to provides advice and subject matter expertise that facilitates achievement of required business results.
+ Conducts analysis required to inform strategic business development recommendations, and considers the "big picture" to assess the advisability of a course of action toward meeting group and enterprise goals.
+ Collaborates with internal and external stakeholders to provide business context in the design, development, and implementation of business development programs and solutions.
+ May network with industry contacts to gather and identify competitive insights and best practices.
+ Breaks down strategic problems in business development, and analyses data and information to provide insights and recommendations.
+ Monitors and tracks performance, and addresses any issues.
+ Leads or supports change management activities to coordinate strategic business development initiatives across business / groups and support implementation logistics.
+ Leads or participates in implementation of strategic business development initiatives within the group and across BMO by partnering with various internal and external stakeholders; complexity of initiatives may vary, and usually involve multiple stakeholders across the enterprise.
+ Identifies enablers and key issues prior to and during implementation of strategic business development initiatives, and raises issues with stakeholders to resolve issues or risks that jeopardize delivery.
+ Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
+ Provides specialized consulting, analytical and technical support.
+ Exercises judgment to identify, diagnose, and solve problems within given rules.
+ Works independently and regularly handles non-routine situations.
+ Broader work or accountabilities may be assigned as needed. **Qualifications:**
+ Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
+ Solid knowledge of Lean process improvement methodology.
+ Familiar with established process analysis and improvement tools.
+ Solid knowledge of testing strategies, test plans, and execution.
+ Solid understanding of the business unit's risk and regulatory requirements.
+ Strong knowledge of the business unit's transaction fulfillment procedures.
+ Solid knowledge of process and/or project management.
+ Deep knowledge and technical proficiency gained through extensive education and business experience.
+ Verbal & written communication skills - In-depth.
+ Collaboration & team skills - In-depth.
+ Analytical and problem solving skills - In-depth.
+ Influence skills - In-depth.
+ Data driven decision making - In-depth.
**Salary:**
$81,400.00 - $151,800.00
**Pay Type:**
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Us**
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
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